Referral Order and Volunteer Coordinator


Company:	Wax Recruitment Ltd
Salary:	from £18.78 an hour
Hours:	Full-time
Location:	Birmingham, B6 4DU
Working pattern:	On-site
Job type:	Contract
Posting date:	6 Oct 2026
Closing date:	5 Nov 2026

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Summary

Job title: Referral Order and Volunteer Coordinator

Job Category: Social Care Qualified

Location: One Avenue Road, Aston, Birmingham, West Midlands, B6 4DU,Birmingham Children's Trust

Hours per week: 37

Salary: £18.78 per hour

DBS and Driving Licence Required

The candidate will be expected to work outside of working hours to support with panels

Scope and Purpose of Role

To prevent offending by children by providing an effective social work/youth offending service to children and their carers, this commensurate with the YJS annual Youth Justice Plan.

To develop and manage the implementation and operation of Referral Orders (ROs), Community Referral Order panels in Birmingham, working to ensure consistency in policy, practice and procedure together with effective and efficient use of resources.

To convene and co-ordinate panels for children sentenced to ROs and to advise Panels in drawing up proportionate and appropriate Contracts with the child.

To work together with other staff in the YOT and from partner agencies to plan, implement and monitor the effectiveness of a range of work material relevant to RO contracts.

To recruit, train, supervise and support community panel members and volunteers for other areas of YOS service delivery.

Develop and implement a plan for volunteer and community involvement in other areas of YOS service delivery including reparation. Support volunteers accordingly.

To ensure consistent practice and procedures in accordance with agency policy and National Standards for the administration of Referral Orders.

To contribute to YOS restorative justice processes.

General Duties and Responsibilities

NBThis job description is intended as a guide and is not an exhaustive list of the duties and responsibilities of this role, such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed.

2.1 Act as Youth Justice Service (YJS) representative on the Youth Offender Panel Meetings and to assist panel members in translating assessments into effective and innovative contracts which are proportionate in the context of preventing re-offending and restorative justice.

2.2 Undertake recruitment, training, ongoing support and supervision of Community Panel and other YJS volunteers, and maintain contact with other YJS staff, Victim Support and other agencies as appropriate.

2.3 Engage, communicate with, and facilitate the involvement of victims, agencies, groups and other individuals to contribute to the Community Referral Order Panels.

2.4 To read, analyse and oversee Referral Order assessments and reports demonstrating the ability to analyse complex data, public protection, safeguarding and broader development issues; and liaise with the author and their manager where required.

2.5 Ensure adequate records are maintained to ensure and promote service development within legislation, National Standards and agency policies and procedures

2.6 Take all reasonable steps to ensure the safety and well-being of children, their families, victims and panel members at panel meetings and other activities involving volunteers. Carry out all duties in accordance with current health and safety legislation. To share information about children/children with other agencies, when appropriate, to manage risks to others, to safeguard them and promote their welfare.

2.7 Under management guidance and direction, develop, produce and periodically update practice and policy guidance and procedures relating to Referral Orders and to produce corresponding guidance for the public and other agencies.

2.8 Attend and contribute to meetings, seminars, training events etc. and represent the YJS at such meetings and contribute to the delivery of the full range of services for children, children, their families and victims, as outlined in the Youth Justice Strategic Plan for Birmingham.

2.9 Where necessary, responsible for researching and commissioning training providers within the allocated training budget.

2.10 Implementing systems for monitoring and reviewing Referral Order activity in Birmingham YJS, analysing and reporting on performance information and providing advice and support to the management team.

2.11 Ensure that equality of opportunity and anti-discriminatory practice is a priority throughout the service and equality issues are consistently considered

2.12 To be effectively able to manage the resources and time of panel members and volunteers. Therefore, the post holder must have excellent organisational skills, being able to manage time effectively.

2.13 To maintain and improve professional knowledge and skills in the light of new legislation and developments in practice.

2.14 To ensure the community panel members and volunteers are fully inducted and understand the function of the YJS.

2.15 Working closely with the team�s Business Support to ensure the efficient delivery of Referral Order panel processes.

2.16 To work flexibly in order to ensure the delivery of Referral Orders and Community Referral Order panels, and training/supervision of volunteers; this will include evening and weekend work as necessary. To be willing, and able, to travel around the borough to meet the demands of the role; to work from different sites; and to work evenings and weekends if required in line with service needs.

Supervision Received

3.1 Supervising Officer Job Title

3.2 Level of Supervision

1. Regularly supervised with work checked by supervisor

2. Left to work within established guidelines subject to scrutiny by supervisor.

3. Plan own work to ensure the meeting of defined objectives.

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