Sales & Events Manager
Baxterstorey - London, England
PermanentFull time
Company Description Title: Sales & Events Manager Location: London Salary: £45,000 40 hours per week - Monday to Friday Benefits: 28 Days holiday including bank holidays 3 volunteering days 3 days grandparent leave 24 week’s enhanced maternity leave Bespoke training and development opportunities Pension and life insurance Discounts available on our Perkbox app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Free meals whilst at work Career development opportunities HIT Apprenticeships for all experience levels We have an exciting opportunity for an experienced Sales and Events Manager to join our business and take ownership of sales and events across a number of prestigious London locations. If you are commercially driven, confident building client relationships and passionate about creating memorable events, this is an opportunity to shape the offer, grow revenue and make a visible impact. You’ll bring together proactive sales, strong pipeline management and close collaboration with our culinary and operational teams to turn opportunities into successful events. Job Description We’re looking for an outstanding Sales and Events Manager to take ownership across a group of distinctive London locations. This is not a role for simply processing enquiries and sending quotes. We need someone who will get out there, create demand, build a healthy pipeline and turn opportunities into revenue while making the booking journey straightforward for every customer. You’ll have the freedom to shape how we sell the venues, package the offer and grow the events business. There is real scope to make your mark. What you’ll be doing You’ll own the sales and events journey across several locations, from the first conversation to delivery and follow-up. In practice, you’ll: Proactively promote our event spaces and find new revenue opportunities. Build strong relationships with workplace communities, event organisers, corporate bookers and prospective clients. Handle incoming enquiries quickly, personally and with commercial focus. Create proposals, quotations, packages and event ideas that make people want to book. Use our sales, CRM and event-booking systems properly to manage activity, conversion and pipeline. Develop seasonal event brochures, sales materials and targeted campaigns. Keep deposits, contracts, booking details, event administration and final invoicing accurate and on time. Be the customer’s main point of contact throughout the booking journey. Work closely with chefs and operational teams to turn briefs into memorable events. Know what is selling, what is not and where we need to push harder. Track conversion, repeat business and revenue, then use the numbers to improve results. Support the delivery of important events when needed. This is a proper commercial role, not a booking administrator position. You’ll own the pipeline, keep the CRM in good order, improve conversion and make sure customers have a great experience across every location. What success looks like You’ll know you are making an impact when: The sales pipeline is active, visible and growing. Enquiries are handled quickly and converted confidently. Revenue grows across the portfolio. Customers come back because the experience was brilliant. Our event packages feel current, relevant and commercially strong. Locations are promoted proactively rather than relying solely on inbound demand. Operational teams receive clear, accurate information and are properly set up to deliver. We understand where opportunities are being won, lost or left on the table. Clients see us as creative, responsive and easy to work with. Put simply, we need dedicated ownership that grows event revenue, improves the booking journey and gives operational teams the information they need to deliver well. What we’re looking for We’re less interested in the job titles you have held than in what you have delivered. You’ll need A track record of growing sales and revenue in events, hospitality, venues or another customer-led business. Experience managing enquiries, proposals, conversion and repeat business. Confidence using CRM, online sales or event-booking systems. TripleSeat experience would be useful, but it is not essential. Clear, confident written and verbal communication. Real commercial drive and the confidence to go after opportunities. A strong feel for customer experience. How people are treated during the booking process matters as much as the event itself. The organisation to manage several locations, competing priorities and deadlines without losing the detail. Creativity when developing packages, events and campaigns. Confidence working with clients, chefs and operational teams. Good judgement knowing when to challenge, adapt or get stuck in. The resilience to stay calm and find solutions when plans change. You’ll be ambitious, accountable and full of ideas and practical enough to turn those ideas into revenue. A commercial role with an operational heartbeat This is mainly a sales and events role, but hospitality does not always happen neatly behind a laptop. There will be occasions when you need to be visible at an event, support the team, solve a problem or help bring an important experience to life. You won’t be expected to run every event personally, but you must be comfortable getting close to the operation when it matters. That matters. You need to be able to sell the promise and understand what it takes to deliver it. It is also how we lead at BaxterStorey: commercially focused, close to the customer and willing to help on the floor when needed. Working pattern You’ll mainly work Monday to Friday during normal business hours. There will be some evenings and weekends, depending on the events calendar, but they will not be the normal weekly pattern. Why this opportunity is different Many sales and events roles are about maintaining someone else’s process. This one is about building something better. You’ll have several locations and very different spaces to bring to market. The opportunity is to join up sales, marketing, digital booking, customer experience and operational delivery properly. You’ll have room to test ideas, sharpen the packages, challenge how we sell and create a more proactive commercial rhythm across the portfolio. You’ll be trusted to take ownership and expected to make things happen. Qualifications Relevant academic or professional qualification in the respective field. Previous experience in a similar role within the hospitality industry is preferred. Strong communication and interpersonal skills. Customer-focused with a positive and professional attitude. Ability to work collaboratively in a fast-paced environment. Strong organizational skills with attention to detail. Additional Information Interested? If you can show how you have grown revenue, converted opportunities, built loyal customer relationships and delivered brilliant events, we would like to hear from you. Tell us what you achieved, how you did it and what you think you could build here. Bring the energy, commercial thinking and ideas. We’ll give you the platform to make a visible impact across London. We want our recruitment process to be inclusive and accessible. We welcome applications from people with different backgrounds, experiences and perspectives. If you need any adjustments to take part fully in the process, please let us know.
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Assistant General Manager
Caravan Restaurants and Coffee Roasters - London
£52,000 to £52,000 a year
PermanentFull time
Assistant General Manager Location: London (first 3 digits of postcode) Overall Earnings - Up to £52,000 per annum (depending on experience) + bonus The Role We’re looking for an Assistant General Manager to join our team at Caravan. At Caravan, our leaders set the tone. As an Assistant General Manager, you’ll support your General Manager to deliver outstanding results across people, product, place, performance and profit. You’ll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our ‘All Welcome’ hospitality is felt by every guest, every day. What you’ll do: As Assistant General Manager you are responsible for delivering exceptional hospitality experiences to our guests and team. To make that happen you’ll: Ensure our food, drink, and service standards are consistently delivered Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans Drive sales, labour, GP, and wastage targets while protecting the Caravan culture Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance Maintain property standards, health & safety, and compliance with EHO/Food Alert Contribute to management meetings, audits, and action plans About You: We hire for mindset, not just skill. To thrive as an Assistant General Manager, you should be: An experienced and ambitious hospitality leader (with multi-shift or management experience), focused on growing into a future General Manager Confident leading teams, managing standards, and creating great guest experiences A culture ambassador: positive, approachable, and committed to Caravan’s values Organised, commercially aware, and able to balance operations with people development What We Offer Competitive overall earnings + bonus Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme. Meals + drinks on shift Dining discounts for family & friends Coffee discounts at Caravan Coffee Roasters Access to financial health, wellbeing, and mentoring support Birthday & anniversary vouchers About us At Caravan, we believe hospitality is about more than just great food and drink, it’s about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We’re also proudly B Corp Certified, which means we’re committed to people and planet as much as we care about delivering genuine hospitality. Apply Now Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences. Apply today and take the next step in your management career as an Assistant General Manager at Caravan.
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Regional Relationship Manager
Blue Square - Cardiff/Swansea
£45,000 to £46,800 a year
PermanentFull time
ARE YOU THE ONE? As our Regional Manager, you'll lead our clients relationship with John Lewis Partnership, overseeing Brand Ambassadors in stores, focusing on the latest Floorcare and Beauty products. You’ll build strong relations with John Lewis teams, educate, and engage retailers and consumers, aiming for better siting and listing, increased market share, and sell-out. Fostering relationships to explore in-store opportunities and enhance our presence at key events. In this role you’ll drive our clients retail strategy success. If you believe in the power of collaboration, are passionate about customer experience and brand presence with proven experience in executing retail initiatives through others this role is for you. WHAT YOU’LL BE UP TO RELATIONSHIP MANAGEMENT Build strong relationships with external vendors and partners Foster channel relationships to achieve aligned targets Collaborate with head office functions for operational efficiency Expand brand and product presence within retailer teams across your region STRATEGY DEVELOPMENT AND DATA ANALYTICS Use data analytics to drive regional performance accountability. Analyse channel data to enhance portfolio success and shape regional retail strategy Demonstrate return on investment with key metrics, aligning targets and communicating impact effectively COMPLIANCE AND REPORTING Oversee compliance through the field team Deliver weekly communication and reports on commercials and performance Use local and national market insights to drive best practices and gain competitive advantage. BRAND IDENTITY Build a fun, consistent brand experience in stores with your team, using creative processes and templates for efficient execution Roll out the red carpet for VIP visits with your support and hosting expertise!. LEADERSHIP Host impactful regional meetings to set vision and plans for maximum results in your area Lead, mentor, and inspire a high-performing team Provide focused guidance to help team members achieve their goals and enhance performance Drive internal mobility through succession planning and talent mapping based on team capabilities PROJECT MANAGEMENT Track project progress, assess risks, and apply mitigation strategies Align and oversee teams to meet KPIs Monitor mystery shopping and customer recommendation rates for ongoing improvement. Support product teams in achieving high-quality in-store executions, addressing issues promptly ARE YOU OUR PERFECT PARTNER? You’re adaptable and resilient in fast-paced, multi-site retail environments Passionate about technology, new products and innovations You’re able to demonstrate success in driving retail targets and performance You’re organised with strong planning skills, adept at influencing and implementing change You’re experienced in ensuring compliance and maintaining brand standards You’re customer-centric with a focus on continuous improvement and effective problem-solving You’re a results-driven leader, skilled at aligning targets with budgets You’re experienced in inspiring and mentoring teams You’re an excellent communicator and relationship builder You’re commercially aware, leveraging data-driven insights for return on investment You hold a valid UK driver’s licence You're able to work Monday to Friday and 1 weekend in 6 on a rota basis WHAT YOU CAN EXPECT FROM US Competitive Salary: £45,000 to £46,800 Per annum dependant on experience Performance Bonus: 15% Company Car Company Sick Pay Life Assurance: 4 times your annual salary Rewards Portal Development Opportunities WHO ARE WE? We’re Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world’s most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do. At the heart of our agency are our ETHIC values – and we’re on a mission to work with individuals who share and believe in them.
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Technical Operations Manager
Pinnacle Group Limited - Holborn, London
£70,000 to £75,000 a year
PermanentFull time
Pinnacle Group are looking for an experienced Technical Operations Manager to join our Homes Division. Reporting to the Head of Technical Services, the postholder will shape and lead a team of Technical Managers and Compliance Coordinators responsible for delivering statutory and mandatory maintenance, planned preventive maintenance and associated remedial activity across a diverse residential portfolio. Working closely with the Technical Mobilisation Manager and the Reactive Repairs and Lifecycle Manager, the role will ensure effective operational handovers, align priorities and coordinate delivery across mobilisation, business-as-usual maintenance, reactive repairs and lifecycle investment. The role will provide strong operational control, technical assurance and visible leadership, ensuring competent contractors, robust safe systems of work, reliable records and consistently high standards of service. Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities. The ideal candidate will have strong operational management experience within technical services, property maintenance, building services, facilities management, social housing or a related environment. You will be commercially aware, confident interpreting legislation and technical standards, and experienced in CAFM or asset-management systems, performance reporting and budget management. Strong communication and decision-making skills are essential, with the confidence to provide technical advice, challenge standards and escalate risk. A relevant technical qualification and experience of complex or high-risk residential buildings would be advantageous. This is a hybrid role with travel to client and operational locations as required. Who we are Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve. We’re a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers. Who we’re looking for We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities. Key Responsibilities include Lead, coach and develop Technical Managers and Compliance Coordinators, setting clear objectives, standards, accountabilities, competency requirements, training, authorisations and succession plans. Translate the Technical Services strategy into effective operational plans and measurable outcomes, creating a collaborative, high-performing culture focused on safety, compliance, customer service and continuous improvement. Provide visible technical leadership during incidents and emergencies, including management of the out-of-hours on-call rota, contractor response, escalation, communication, investigation and follow-up. Own the delivery of statutory and mandatory maintenance, inspections, testing, servicing and remedial works, ensuring all obligations are scheduled, completed, evidenced and closed within required timescales. Develop and deliver risk-based PPM programmes covering building fabric, mechanical and electrical systems, fire and life-safety systems, lifts, water systems, heat networks and other critical assets. Monitor maintenance and compliance performance through dashboards, exception reports, risk registers and action trackers, ensuring clear ownership and timely escalation. Work with the Technical Mobilisation Manager to establish technical requirements, asset and compliance information, readiness criteria, open risks, responsibilities, stabilisation actions and formal operational handover and acceptance for new or changing services. Work with the Reactive Repairs and Lifecycle Manager to align PPM, reactive repairs, recurring-fault analysis, remedial priorities and lifecycle investment, using operational insight to inform maintenance strategies and future investment plans. Coordinate with Operations, Projects and other teams to clarify responsibilities and interfaces, driving a preventative approach that improves asset reliability, reduces service disruption and supports value for money. Work with Procurement and Commercial teams to scope, evaluate and appoint competent contractors, consultants and specialist suppliers, verifying competence, insurances, accreditations, resources and technical capability. Set clear contractor specifications, service levels, reporting and evidence requirements, managing mobilisation, performance reviews, audits and corrective actions where standards are not met. Maintain effective commercial control of maintenance budgets, quotations, variations and invoices, supporting accurate forecasting and value for money. Implement and assure safe systems of work, including permits, isolations, access, supervision and emergency arrangements, ensuring Authorised Person, Responsible Person and other duty-holder appointments are defined, competent and current. Approve and assure risk assessments, method statements and technical procedures, undertaking inspections, audits, sampling and root-cause investigations to ensure work meets legislation, policy, recognised good practice and required technical standards, with lessons embedded into procedures, training and maintenance plans. Maintain complete and auditable asset, compliance, maintenance and contractor records within CAFM and document-management systems, providing accurate management information, forecasts and assurance reporting, with named ownership and escalation of risks, actions and exceptions. Act as a key technical liaison for clients and operational teams, including Property and Housing Managers, providing practical, evidence-based advice and assurance, building trusted relationships, standardising processes and using data, audits and lessons learned to drive continuous improvement. Key Requirements Essential Significant operational management experience in technical services, property maintenance, building services, facilities management, social housing or a related environment. Proven experience leading multidisciplinary technical and compliance teams and developing a competent, accountable workforce. Strong working knowledge of statutory property compliance, PPM, building services and maintenance risk management. Experience appointing, mobilising and managing contractors and specialist suppliers, including competence checks, performance management and audit. Practical experience implementing and assuring safe systems of work, permit-to-work arrangements and Authorised or Responsible Person roles. Ability to interpret legislation, technical standards, contracts and asset information and translate them into practical operational controls. Experience using CAFM, compliance or asset-management systems and producing accurate performance and assurance reporting. Strong client-facing, leadership, communication, stakeholder-management and decision-making skills, with confidence to advise operational colleagues, challenge standards and escalate risk. Experience supporting operational teams, including Property or Housing Managers, with complex technical, maintenance, compliance and emergency issues. Sound commercial awareness and experience managing maintenance budgets and delivering value for money. Willingness and ability to participate in an out-of-hours on-call rota and respond to emergencies when required. Ability to travel to client and operational locations as required. Desirable Degree, higher technical qualification or equivalent experience in Building Services Engineering, Mechanical or Electrical Engineering, Building Surveying, Facilities Management or a related discipline. Membership of, or progress towards, a recognised professional body such as CIBSE, IET, RICS, CIOB, IWFM or equivalent. NEBOSH, IOSH, building safety, fire safety or other relevant health and safety qualification. Experience of high-risk residential buildings, heat networks and complex mechanical, electrical, fire and life-safety systems. Experience of service improvement, organisational change or CAFM implementation. Our Offer We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day. As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression. In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including: • Maternity/paternity packages • Flexible Working Arrangements • Life Assurance • Enhanced Pension Scheme • Additional Annual Leave • Private Medical Insurance • Cycle to Work Scheme • Employee Assistance Programme • Retail Discounts • Childcare Assistance • Season Ticket Loans • Sick Pay Schemes • Personal Development Plans • Discretionary bonus
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Reception Manager - Nights
Clermont Hotel Group - London
PermanentFull time
Reception Manager - Nights Thistle Holborn - The Kingsley Contract: Full Time Payment: Salaried Salary: £31775 per annum The Kingsley by Thistle is a classic Edwardian hotel, near Covent Garden, Holborn and Oxford Street. The Kingsley has been awarded 4-star status and has 129 bedrooms and seven meeting rooms. The team is relatively small and close-knit in keeping with the property's combination of modern comforts and historic charm. What you’ll be doing As Reception Manager, you’ll lead by example, providing excellent guest service and a smooth, efficient check-in/check-out process. Your proactive approach will be key in resolving guest queries and ensuring each interaction reflects our commitment to exceptional hospitality. Beyond guest service, you’ll focus on enhancing team performance through recruiting, training, and ongoing development, helping each team member reach their full potential. Additionally, this role involves a sales component, so you’ll be comfortable driving sales at the desk and empowering your team to do the same. What you’ll bring Creative, inspiring leadership that motivates and guides the team to deliver exceptional service A keen eye for detail to ensure the highest standards at all times A deep passion for hospitality and guest satisfaction Excellent communication skills, with the ability to connect naturally with guests and team members Analytical skills for problem-solving and sales strategy Knowledge of Opera is beneficial but not essential What you’ll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend – Earn up to £1000 when friends join our team Interest-Free Loans – Season ticket loans to make commuting easier Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line – Free, confidential advice Be Well Platform – Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture. ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition Social & Seasonal Events – Fun, inclusive celebrations People Council – A platform for every voice Paid Volunteering Days – Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
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Key Account Manager
Churchill Group - Greater London
£45,000 to £47,000 a year
PermanentFull time
Location: London Bridge, Central London Salary: £45,000 - £47,000 per annum (depending on experience) We’re looking for a Cleaning Key Account Manager to oversee cleaning operations at a high-end corporate office setting in London Bridge, Central London. This role is ideal for an organised, people-focused leader who is passionate about motivating teams, building strong relationships, and ensuring high-specification cleaning standards are consistently achieved. You’ll be the main point of contact for this client, helping to deliver exceptional high-level service every day. This position sits within our London Principle Division, with our specialist cleaning service designed for professional workplaces where the look and feel of the environment directly impacts employee wellbeing, productivity, and brand perception. As Key Account Manager you’ll: • Maintain excellent client relationships and ensure high levels of satisfaction. • Lead and support your team to consistently deliver exceptional service. • Carry out audits, prepare reports, and deliver projects in collaboration with the senior management team. • Organise regular meetings with clients to review contract performance and specifications. • Ensure full compliance with Health & Safety procedures and regulations. • Continuously seek opportunities to improve services, drive efficiencies, and add value for clients. As Key Account Manager, you’ll have: • Strong people management skills and a passion for delivering excellent customer service. • High attention to detail and organisation, with experience working in a client-facing environment. • High-level communication and customer service, delivered both face-to-face and across emails. • The ability to plan ahead, stay calm under pressure, and engage with stakeholders at all levels. • Experience with budgeting, financial forecasting, and contract performance monitoring. • A good understanding of Health & Safety within the cleaning or facilities management industry. What we offer you The opportunity to be part of one of the fastest-growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you. What’s in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: • Employee Ownership – You are part of our success! • 33 days holiday (including bank holidays) • Company sick pay • Maternity and paternity leave support • Life assurance cover • 24/7 GP access, plus mental health, wellness, financial, and legal support • Two paid volunteering days per year – Give back to a cause that matters to you • Exclusive perks and discounts – More than 250 deals available • Ongoing training and development – From apprenticeships to leadership programs • Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way • Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help.. Please note: Security clearance (DBS) is required for this role. Keywords: Account Managerkey account managersenior account managersenior contract manager
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Clinical Unit Manager
CARE CONCERN GROUP LIMITED - Lewisham
PermanentFull time
About Alexander Care Centre Alexander Care Centre is a 78 bed, purpose built care home located in a peaceful residential area of Lewisham, South East London, providing residential, nursing and dementia care. With bright, comfortable living spaces, welcoming lounges, a lovely garden and a relaxing conservatory, the home offers a warm and friendly atmosphere. Our caring and dedicated team works together to deliver high quality, person centred care, helping Residents feel valued, supported and enjoy meaningful moments every day. Clinical Unit Manager RGN Contract £22.38 to £23.38 per hour Contracted to 44 hours per week Paid DBS, pension, uniform provided 5.6 weeks annual leave (based on a full time contract) Ongoing training, clinical updates and funded development, with clear progression into Deputy Manager and Home Manager roles, within a well led, structured environment where your leadership, clinical oversight and decision making are recognised and developed. Role Overview As Clinical Unit Manager, you will take responsibility for the clinical and operational leadership of your unit, ensuring high quality, safe and effective care is delivered at all times. This is a senior role where your leadership, clinical expertise and decision making will directly influence standards, outcomes and overall service quality. You will lead and support the clinical and care teams, ensuring care is delivered in line with individual care plans, best practice and regulatory requirements. You will oversee clinical governance, medication management and performance across the unit, responding proactively to changes and driving continuous improvement. Working closely with the Home Manager and wider leadership team, you will support service delivery, staff development and operational oversight. You will act as a role model, providing guidance, mentoring and support to ensure a confident, capable and well performing team. What We Are Looking For Registered Nurse RGN with an active NMC PIN Strong clinical leadership and decision making skills Experience leading or managing a clinical team, ideally within a unit manager role Confidence overseeing standards, compliance and performance Ability to support, mentor and develop staff Good communication, organisational and leadership skills What We Offer Paid Enhanced DBS Uniform provided Group life assurance cover Wagestream - financial wellbeing support and flexible access to earned pay A nutritious meal during shifts of eight hours or more GP Online for you and your dependants under 16 Access to more than 1,600 high-street and online discounts Free, confidential Employee Assistance Programme, available 24/7, 365 days a year Award-winning learning and development, with support to achieve recognised qualifications Clear opportunities for career development and progression Recognition initiatives and Long Service Awards About Care Concern Group Alexander Care Center is part of Care Concern Group, a family-owned, market-leading care provider with a strong and growing presence across the UK. We are committed to delivering high-quality care and creating supportive, rewarding workplaces where our colleagues can grow, develop and thrive. Our five values Trust|Respect|Passion|Kindness|Inclusivity shape how we care, how we work and how we support one another. If you want a role where your experience is valued, your character matters and your work has genuine purpose, we would love to hear from you.
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Customer Delivery Manager
DFS Trading Ltd - Enfield
£52,500 to £52,500 an hour
PermanentPart time
About The Sofa Delivery Company At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. That’s why we’re on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count. As part of the DFS group, we deliver for our group brands - DFS and Sofology. Our colleagues are given the tools, training and support to make moments matter. We recognise and reward our people for going the extra mile, for our customers and each other. Whether you’re in a management position, in the warehouse, out on the road, or in a customer’s home, at The Sofa Delivery Company, you’ll deliver moments that matter. The Role: We’re on the lookout for a highly skilled and motivational leader to manage our Customer Delivery Centre. At The Sofa Delivery Company, we believe in building strong relationships, and we need someone who can lead by example, inspiring our team to consistently deliver exceptional customer experiences. As Customer Delivery Manager, you’ll take full operational and financial responsibility for the smooth running of the site. Leading a large team, you’ll oversee the delivery, ensuring operational excellence and adherence to our customer promise. You'll use data to drive performance, manage costs, and work towards supporting our ESG goals. The role is for you if... You possess strong operational management, planning, and scheduling abilities. You can leverage data to review performance and inform decisions. You have exceptional people management skills and experience in inspiring great performance. You have experience managing a fleet of vehicles and a solid understanding of Transport Law. You have budget management experience. You have excellent customer service skills. At The Sofa Delivery Company, we believe in rewarding hard work and making every day enjoyable. Here’s what we offer: Great Pay: A competitive salary plus a quarterly bonus for delivering amazing service. Generous Discounts: 30% off DFS and Sofology products for you, plus 15% for friends and family. Wellbeing Support: Access to a range of perks, including retailer discounts, free on-site physio sessions, and health services. Career Growth: Tools, training, and support to help you grow with us. Enhanced Leave: Maternity, paternity, adoption leave, and more. Join us, and let’s deliver moments that matter - together. Our Values: Customer at our heart We see the world through our customers' eyes. every decision we make starts and ends with them, as we build relationships founded on trust, empathy, and care. Better never stops We are committed to making each day better than the last. We strive for excellence in everything we do, staying curious and embracing new ideas to constantly improve. Everyone together Our collective strength is what makes us shine. We create spaces where everyone feels welcome and can be at their best. We support each other, and work as one team to achieve our shared goals. We're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you. Any offer is subject to DBS Checks
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Electrical Services Manager
EQUANS - City of Westminster, Greater London
£63,000 to £65,405 a year
PermanentFull time
Equans is looking for an Electrical Service Manager to join our team in London. This is a full-time, permanent role. On offer is a competitive salary and benefits package.To efficiently manage the Electrical Department for HFM Property Services, according to contractual and commercial requirements for the PFI. To manage all operations to ensure the health and safety of all users of the facilities; to build a relationship of trust with all stakeholders; to build a skilled team that is motivated and engaged; to ensure that the service delivered to the client is of a “best in class” standard; and to sustainably improve the performance of the project. To have a good understanding of how a PFI contract operates. What will you deliver? Ensure compliance with all Health & Safety procedures, Safe Systems of Work, Permit to Work processes, and AP/RP responsibilities, promoting a strong safety culture and participating in the on-call rota.Lead and develop a high-performing team, including recruitment, training, succession planning, performance management, and maintaining resilience across AP/RP/CP competencies.Manage contractors and service partners, ensuring contracts, RAMS, and all works are delivered safely, compliantly, and to the required standard.Build strong relationships with clients and stakeholders, providing regular communication, reports, and professional leadership across the contract.Oversee the delivery of the PFI contract, ensuring compliance with contractual, legislative, quality, safety, and environmental requirements.Manage lifecycle, capital, and variation projects from inception to completion, ensuring accurate documentation, asset management, and planned maintenance compliance.Ensure effective delivery of maintenance and works management processes, including service requests, asset performance, facility condition monitoring, and recoverable income opportunities.Manage financial and administrative responsibilities, including budgets, procurement, stock control, invoicing, payroll approval, overtime management, and driving contract performance. What can we offer you? On offer is a competitive salary and benefit package, which includes; 25 days annual leave (+ public holidays)Life Cover equivalent to 2 times annual salaryEmployee discount shopping schemes on major brands and retailersGym membership discounts Cycle to work scheme Holiday purchase scheme2 corporate social responsibility days per yearBroad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmesAttractive Employee Referral Rewards SchemeAccess to our growing employee networks 24/7 Employee Assistance Program and access to mental wellbeing app Who are you? Essential CriteriaTo have a proven operational management experience within a hard services environment, with sound knowledge of procedural and legislative frameworks.Electrical Engineering qualification to HND standard (or similar).Proven experience in managing direct teams and sub-contractors to deliver high standards.Computer literate and capable of using Microsoft and CAFM packages.Relevant health and safety management qualification. Desirable CriteriaProven success in change management.Experience in one or more AP disciplines (i.e. Fire / Lifts / HV / LV / Fire Detection Systems / Legionella Management)Previous experience working in PFI contracts for Government departments.Sound financial acumen and experienced in managing budgets.Membership of a relevant professional body (i.e. BIFM / IHEEM / IET). Evidence of continuous professional development Who are we?In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world. Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. At Equans, we’re committed to building a diverse, respectful and inclusive workplace that truly reflects the communities and markets we serve.Joining Equans means being part of a culture where every voice is valued, supported by vibrant employee led networks championing inclusion and diversity across gender, ethnicity, disability, LGBTQ+, veterans, parents, and young professionals. Guided by our core values, we foster a culture of respect, integrity, collaboration, and excellence - empowering our people to deliver outstanding results and be their authentic selves every day. Our approach means we welcome candidates with transferable skills who may not meet every specific requirement, and where possible we support flexible working arrangements and reasonable adjustments to enable success. For this role, you must have evidence of the right to work in the UK. Certain roles may require applicants to undergo a Disclosure check or security vetting, as noted in the role requirements. A criminal record will not necessarily be a barrier to obtaining a position with us. As part of our recruitment process, EQUANS uses StaffVetting, our trusted third-party provider, to support the completion of employee background checks. StaffVetting delivers professional screening services in a friendly, efficient, and customer-focused way, helping us ensure the right checks are completed from the start of the application journey." We are Disability Confident Level 2 members, and we offer the Guaranteed Interview Scheme as part of this commitment. Where feasible, if a candidate applies under the Disability Confident Scheme and they meet all of the essential criteria, we will offer an interview. To find out more about this scheme please click here. The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.
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Business Development Manager
Millbank Holdings Ltd - Royal Oak, London
£65,000 to £90,000 a year
PermanentFull time
Are you looking for an opportunity to help shape the future growth strategy of a leading international infrastructure and construction business operating across some of the UK's most prestigious projects? Do you have proven experience developing and securing opportunities within the UK infrastructure, civil engineering or major construction sectors? Have you successfully built senior client relationships and managed opportunity pipelines that have contributed to business growth and project wins? The Opportunity This is an excellent opportunity to join a well-established organisation operating on complex and high-value programmes, where you will be responsible for identifying new opportunities, developing client relationships and supporting long-term business growth. Working closely with senior stakeholders, you will help shape future strategy and contribute to securing work across a diverse portfolio of infrastructure and civil engineering projects. Your duties and responsibilities will be - Develop and maintain relationships with existing, prospective and key strategic clients. - Identify, assess and manage new business opportunities aligned with company growth objectives. - Maintain accurate opportunity pipelines and support future workload forecasting. - Support the development of business growth strategies and market sector plans. - Monitor market activity, industry trends and competitor intelligence. - Lead opportunity review meetings and coordinate associated actions. - Support the preparation of bid strategies, pre-qualification submissions and tender opportunities. - Provide client intelligence and market insight to bid and operational teams. - Attend industry events, networking opportunities and client meetings. - Gather client feedback and support continuous improvement initiatives. - Promote company capabilities and enhance market presence across target sectors. - Work collaboratively with operational and commercial teams to maximise future opportunities. You will have the following qualifications & experience: - Proven business development experience within construction, infrastructure or civil engineering. - Strong understanding of the UK construction market and procurement routes. - Demonstrable success in developing client relationships and generating new business opportunities. - Strong commercial awareness and strategic thinking capabilities. - Excellent communication, negotiation and presentation skills. - Experience supporting bids, tenders and opportunity qualification processes. - Ability to influence stakeholders and build relationships at all levels. - Strong organisational and pipeline management skills. It’s great if you also have the following - Established network of contacts across the construction, infrastructure or utilities sectors. - Experience working on major infrastructure programmes. - Experience securing positions on frameworks or long-term client partnerships. - Knowledge of public sector procurement and regulated industries. - Experience working for a principal contractor or engineering organisation. - Membership of a relevant professional institution. The setting for the role This role offers a combination of office, client-facing and remote working environments. You will regularly engage with clients, key stakeholders and industry partners, attending meetings, networking events and business development activities across the UK. Occasional travel will be required to support relationship development and opportunity generation activities. Millbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply. We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we’ll do our best to accommodate. Millbank operates as both an Employment Agency and an Employment Business.
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