Histology Laboratory Manager
NHS Jobs - London
£66,274 to £73,496 a year
PermanentFull time
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.
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Business Catering Manager
Sodexo Ltd - Limerick
£50,000 to £50,000 a year
PermanentPart time
Catering Business Manager Location:Limerick, Ireland Salary:€50,000 plus Sodexo benefits Contract:Full-time, Permanent About the Role We’re looking for an experienced and commercially focused Catering Business Manager to lead a busy and varied catering operation. This is a hands-on leadership role with responsibility for kitchen operations, onsite restaurants, hospitality events and vending services. You’ll drive exceptional customer experiences while managing commercial performance, financial reporting and business growth. Working closely with the client and wider Sodexo teams, you’ll lead your team to deliver high-quality services, maximise sales opportunities and ensure the operation performs against budget and agreed targets. What You’ll Be Doing Lead and manage the day-to-day delivery of kitchen, restaurant, hospitality and vending services. Drive sales growth, customer loyalty and opportunities to improve the customer experience. Manage staffing levels and rotas in line with trading patterns, business needs and budget requirements. Monitor financial performance, produce trading returns and support monthly P&L reporting and forecasting. Manage client billing and prepare for monthly financial reviews. Control stock, cash, costs and wastage to protect profitability. Work closely with the onsite client and key stakeholders to deliver an excellent service. Lead, support and develop your team through training, communication and performance reviews. Ensure high standards of food safety, hygiene, health & safety and regulatory compliance. Maintain accurate records and use systems and data to monitor performance and identify opportunities for improvement. Support a strong sales culture and put plans in place to address any gaps in performance. Work closely with wider business teams to align strategy and continuously improve the food offer and customer journey. What We’re Looking For We’re looking for someone with strong business management, commercial and people leadership experience, ideally gained within catering, hospitality, food service or a similar customer-focused environment. You’ll have: Previous experience in business management or a related role. Strong commercial awareness and experience managing budgets, costs and financial performance. Excellent customer service and stakeholder management skills. Experience leading, motivating and developing teams. Strong communication and organisational skills with a keen eye for detail. Good IT skills and confidence using systems and data to monitor performance. Experience working within a strong health & safety and compliance culture. A proactive, hands-on and solutions-focused approach. The ability to identify opportunities, drive improvements and deliver results. Why Sodexo?: Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
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Business Catering Manager
Sodexo Ltd - Belfast
£32,000 to £32,000 a year
PermanentPart time
Business Catering Manager Location: Belfast, Northern Ireland Salary: £32,000 per annum plus Sodexo benefits Contract Type: Full Time, Permanent We are looking for an experienced and innovative Business Manager to lead the delivery of catering and hospitality services within a busy corporate environment. This is an excellent opportunity for an ambitious manager who is passionate about food quality, customer experience and high standards of service, while also having strong commercial and people-management skills. You will take ownership of the day-to-day catering and hospitality operation, leading a team and ensuring an excellent service is delivered to up to 500 customers. Key Responsibilities Lead, manage and develop the catering team, creating an engaged and high-performing environment. Oversee the day-to-day delivery of catering and hospitality services. Build strong relationships with clients, customers and stakeholders at all levels. Ensure food is prepared fresh and to consistently high standards. Maintain a strong focus on customer service and hospitality. Ensure customers' dietary requirements and specific requests are managed appropriately. Monitor service delivery against agreed standards, company policies and legislation. Manage and monitor the financial performance of the site, ensuring costs remain within budget. Identify opportunities to grow the business and improve financial performance. Ensure compliance with food hygiene, health & safety and all relevant statutory and company requirements. Complete required reporting, administration and site documentation. Support continuous improvement across the catering and hospitality operation. About You The successful candidate will have: Previous experience in a catering and hospitality management environment. Proven experience managing, developing and engaging teams. Experience managing a P&L with strong financial awareness. Excellent client and customer relationship management skills. Good knowledge of current health & safety requirements. Knowledge and experience of CIEH, COSHH and HACCP. Strong understanding of food hygiene and compliance. Excellent communication and interpersonal skills. A self-motivated, proactive and commercially minded approach. The ability to identify opportunities for growth and service improvement. What We're Looking For We are looking for someone who can combine strong operational leadership with commercial awareness and a genuine passion for hospitality. You will be responsible for delivering a high-quality customer experience while leading your team, managing financial performance and identifying opportunities to develop the contract. If you're an experienced catering or hospitality manager looking for an opportunity to take the next step in your career within a growing business, we'd love to hear from you. Why Sodexo?: Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
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Partnerships Account Manager
Pinnacle Group Limited - London
£50,000 to £60,000 a year
PermanentFull time
Pinnacle Group are looking for a Property Partnerships Account Manager to lead and oversee the management of a Private Rented Sector (PRS) and supported living portfolio during its reduction phase. This includes establishing robust systems and processes ensuring effective management of leasehold occupiers in full compliance with their lease agreements on behalf of the client. The partnerships account manager will act as the main point of contact for a key client, delivering a commercially focused, continuous partnership. This role sets the standard for maintaining strong relationships with clients and internal stakeholders, while driving business development and services improvements in collaboration with the Partnerships team. PRS is the home of our Market Rent operations, delivering nationwide, institutional-grade property management and lettings across single and multi-family homes. We combine specialist expertise with the scale and support of the wider Pinnacle Group to offer efficient, insight-driven services with a strong focus on return on investment for institutional investors. The ideal candidate will have proven experience within PRS with exposure to leading operational property management or holding a senior property management position. You’ll be confident in managing client relationships, delivering KPI and financial reporting, and ensuring contractual compliance while driving service improvements. Excellent stakeholder engagement skills are essential, along with the ability to oversee onboarding of new contracts, monitor revenue streams and ensure contractual compliance. This role requires a proactive leader who can set standards and deliver results in a fast-paced environment. This is a hybrid role with travel required to client meetings. Who we are Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play. We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers. Who we’re looking for We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities. Key responsibilities will include: To present, lead and deliver performance contract meetings, reporting packs as required within the contracted terms with clients and be the key point of delivery, working with the operations team to complete the commercial objectives monthly in a comprehensive manner. Key point of contact and dedicated resource to a key clients specified acting as the main point of contact for escalations, overseeing performance, working closely with the operational teams. To deliver monthly KPI reporting packs and co-ordinate with the Partnerships Account Director and Associate Director of Operations to ensure all reporting packs inclusive of monthly finance packs, KPIS/P&L/ G2N/ OPEX budgets as required to all clients when due. Develop, promote and maintain strong relations with clients, both internal and external stakeholders. To assist with internal budget setting across the business, working alongside the dedicated Business Partner to Homes for key clients under management. To set the standard with the operations team once pricing schedules have been set and agreed management contracts for new business, to allow the mobilisation manager to onboard the assets and operations to effectively manage such contracts efficiently and in line with contractual requirements. To raise and monitor revenue streams within contractual agreements for services inclusive of monitoring and ensuring uplifts are increased when due. To manage and complete monthly invoicing across the revenue streams and compile month end commentary as required. Key Requirements: Proven experience in the PRS, Exposure to leading operational property management or holding a senior property management position. Strong financial acumen, including experience with KPI reporting, P&L management, and budget oversight. Excellent stakeholder engagement and relationship-building skills, both internally and externally. Ability to lead and deliver complex projects, ensuring compliance, onboarding efficiency, and service improvements in a fast-paced environment. ARLA or CIH qualification is desirable Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve. As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development. We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packages Flexible Working Arrangements Life Assurance Enhanced Pension Scheme Additional Annual Leave Private Medical Insurance Cycle to Work Scheme Employee Assistance Programme Retail Discounts Childcare Assistance Season Ticket Loans Sick Pay Schemes Personal Development Plans Company Bonus
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SELnet and Automation Manager
NHS Jobs - London
£58,133 to £65,261 a year
PermanentFull time
Please see the attached job description and person specification for full details of the duties and responsibilities of the role.
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Trainee Healthcare Manager
Bramley Health
45k Per Annum
PermanentFull time
Ready to be a vital part of a dynamic healthcare environment? Join Bramley Health as a Trainee Healthcare Manager and take the first step towards a rewarding leadership career within specialist health and social care. This is a structured development role designed for high-potential graduates who are passionate about healthcare management and ready to develop the skills, knowledge, and experience needed to progress into senior and Registered Manager positions. About the Role As a Trainee Healthcare Manager, you will work closely with Senior Leaders, Registered Managers, and corporate support teams to support the operational, governance, and performance management of our healthcare services. This is a non-clinical role with a strong focus on leadership, operations, quality, and business management within a regulated healthcare environment. You will gain hands-on experience across service operations, CQC compliance, performance monitoring, financial management, and people leadership, supported by a structured development and mentoring programme. What You'll Be Doing o Supporting the day-to-day operational running of healthcare services o Working alongside service managers to monitor occupancy, staffing, capacity, and performance o Assisting with service planning, risk management, and operational problem-solving o Supporting audits, inspections, quality reviews, and action planning in line with CQC standards o Monitoring incidents, complaints, safeguarding concerns, and learning outcome. o Analysing operational and financial performance data and producing reports for senior leaders o Supporting budget monitoring, cost control, and efficiency initiatives o Working with HR and Recruitment teams to support workforce planning and staff development o Attending governance meetings and contributing to service improvement projects Development & Progression This role is part of a structured management development pathway and includes: o Mentoring and leadership training o Exposure to senior leadership and strategic decision-making o Project work aligned to service improvement and organisational priorities o Subject to performance, the postholder is expected to progress into a Registered Manager role. PLEASE NOTE THAT AN ENHANCED DISCLOSURE AND BARRING CHECK IS REQUIRED FOR THIS ROLE. About You Were looking for someone who is motivated, organised, and committed to building a career in healthcare management. YOU WILL HAVE: o A degree (minimum 2:1 preferred) in Healthcare Management, Business Management, Health & Social Care, or a related discipline o Strong communication, organisational, and analytical skills o A professional, ethical, and accountable approach to work o A clear commitment to delivering high-quality, safe care IDEALLY, YOULL ALSO HAVE: o Experience in healthcare, social care, or another regulated environment o Awareness of CQC standards and governance frameworks o Evidence of leadership potential ABOUT BRAMLEY HEALTH Bramley Health is a leading provider of specialist health and social care services across South London and the South East. We support individuals with complex needs through outcome-focused, person-centred care pathways, always putting the safety, dignity, and wellbeing of our service users first. ADDITIONAL INFORMATION This is a non-clinical role Occasional travel between services may be required Enhanced DBS check required Flexible working expected Ready to start your leadership journey in healthcare? APPLY NOW AND GROW YOUR FUTURE WITH BRAMLEY HEALTH.
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General Services Manager
Sodexo Ltd - Cork
£80,000 to £90,000 a year
PermanentPart time
General Services Manager Location: Kinsale, Co. Cork, Ireland Salary: Sodexo Contract: Full Time, Permanent Lead. Inspire. Deliver Excellence. Are you an experienced facilities management professional with strong leadership, commercial and client relationship skills? Do you have a proven track record of managing complex operations within a highly regulated environment? Sodexo is seeking an experienced General Services Manager to lead the delivery of integrated facilities management services at the Eli Lilly site in Kinsale, Co. Cork. This is an exciting opportunity for a commercially focused and people-oriented leader to oversee multiple service lines, drive operational excellence and build strong client relationships within a pharmaceutical environment where quality, compliance and safety are paramount. The Role As General Services Manager, you will take overall responsibility for the effective delivery of facilities management services on site, ensuring contractual commitments, operational targets and regulatory requirements are consistently achieved. You will lead and develop a diverse team, manage financial performance and identify opportunities for continuous improvement, innovation and business growth. Key Responsibilities Operational Leadership: Oversee the delivery of integrated facilities management services, ensuring exceptional service standards and contractual compliance. Client Relationship Management: Build and maintain strong client relationships, proactively addressing requirements and driving customer satisfaction. Financial Management: Manage budgets, forecasting, monthly profit and loss reporting, invoicing and financial performance to achieve commercial targets. People Management: Lead, coach and develop a high-performing team, promoting employee engagement, accountability and continuous professional development. Health, Safety & Compliance: Ensure compliance with all relevant health and safety legislation, site procedures and pharmaceutical quality requirements, including applicable GMP and GDP standards. Contract Management: Monitor service-level agreements (SLAs), key performance indicators (KPIs), contractual obligations and supplier performance. Continuous Improvement: Identify and implement opportunities to improve service delivery, operational efficiency, productivity and cost control. Business Development: Identify opportunities to expand service offerings, introduce innovative solutions and support contract growth. Risk Management: Maintain effective risk registers, business continuity plans and compliance procedures, ensuring risks are identified and appropriately managed. Stakeholder Collaboration: Work closely with central teams, technical specialists and other stakeholders to deliver consistent, high-quality services across the site. What We’re Looking For The successful candidate will demonstrate: A minimum of five years’ experience working and managing within a regulated environment, including GMP and GDP in warehousing operations. Proven experience managing outsourced services, facilities management contracts or complex operational environments. Strong commercial acumen, including budget management, financial reporting and profit and loss responsibility. Excellent client relationship management and stakeholder engagement skills. Demonstrable experience leading, developing and motivating diverse teams. A strong understanding of health and safety, quality assurance, risk management and regulatory compliance. Experience driving business improvement initiatives, operational efficiencies and service excellence. The ability to analyse workforce requirements and optimise resource utilisation. Excellent communication, influencing, organisational and problem-solving skills. A proactive, results-driven approach with the ability to work independently and collaboratively. Desirable Qualifications & Experience A degree or relevant technical background in facilities management, engineering or a related discipline. Experience within the pharmaceutical or FMCG sectors. NEBOSH General Certificate, Diploma or equivalent health and safety qualification. BIFM qualifications or other relevant professional development. Why Sodexo?: Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
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Service Support Manager
NHS Jobs - London
£38,488 to £46,852 a year
PermanentFull time
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert.
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Retail and Cafe Manager
Baxterstorey - London, England
PermanentFull time
Company Description Title: Retail & Cafe Bar Manager Location: London Salary: Up to £41,200 Benefits: 28 Days holiday including bank holidays Plus your birthday off 3 volunteering days 3 days grandparent leave 24 weeks enhanced maternity leave Secondary carer leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance Discounts available on our Perkbox app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Restaurant Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a Restaurant Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you! Job Description Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business Continually look to develop your team through mentoring, training, recognition, and empowerment Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance Qualifications Previous experience commensurate with role Have a contagious passion for food and customer service You draw satisfaction from managing, training, and supporting a team Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance Excellent delegation and influencing skills Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure Meticulous organisational abilities; high attention to detail Concise and effective verbal and written communication Ability to adapt to challenges and opportunities with a solution-oriented perspective Excellent strategic thinking and critical reasoning skills Works according to the BaxterStorey core values Additional Information For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.
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Workplace Experience Manager
Mitie
PermanentFull time
Workplace Experience ManagerCreate a workplace people love to be part of.At Mitie, we believe the workplace should be more than somewhere people come to work. It should be somewhere that inspires, welcomes and leaves a lasting impression. We're looking for an exceptional Workplace Experience Manager to become the face of a prestigious flagship corporate office. This is a unique opportunity to shape the experience of everyone who walks through the doors, from employees and visitors to senior leaders and clients. Whilst you'll have oversight of facilities and workplace services, this isn't a traditional facilities management role. We're seeking someone who is passionate about people, hospitality and creating an environment where every interaction feels thoughtful, professional and memorable. As the visible leader of the workplace experience, you'll bring together teams, services and stakeholders to create a seamless, welcoming and engaging environment that reflects the prestige of the building and the organisation it represents. You'll understand what great service feels like, build strong and trusted relationships, and take pride in creating a workplace that people genuinely enjoy being part of. What You'll DoAs the face of this flagship workplace, you'll play a pivotal role in shaping the experience of everyone who enters the building. You'll create an environment that feels welcoming, professional and memorable, ensuring employees, visitors and clients experience the highest standards of service from the moment they arrive. You'll bring together Workplace Experience, Front of House, Cleaning, Security and Facilities teams, creating a culture where collaboration, pride and exceptional service are at the heart of everything they do. Through coaching, support and leadership, you'll inspire your teams to consistently deliver an outstanding workplace experience. Building strong and trusted relationships will be a key part of your role. Working closely with stakeholders across the business, you'll become a valued partner and advisor, taking time to understand their needs and identifying opportunities to continually enhance the workplace environment and employee experience. You'll be responsible for maintaining the prestige and reputation of the workplace, ensuring that every aspect of the environment reflects the brand, values and professionalism of the organisation. Whether welcoming senior visitors, supporting business events or responding to stakeholder feedback, you'll take ownership of creating positive and lasting impressions. Alongside your focus on experience and hospitality, you'll oversee the seamless delivery of facilities services, ensuring the workplace operates safely, efficiently and without disruption. You'll work collaboratively with service partners and suppliers to maintain exceptional standards, whilst ensuring compliance with all Health & Safety, Quality and Environmental requirements. Using workplace insights, feedback and performance data, you'll continually look for ways to improve services, introduce innovative ideas and enhance both employee satisfaction and visitor experience. Above all, you'll foster a culture of inclusivity, professionalism and care, creating a workplace where people feel valued, supported and proud to spend their time. What We're Looking ForWe're looking for someone who combines operational excellence with genuine warmth, empathy and a passion for delivering exceptional experiences. You'll bring: -Experience leading workplace experience, hospitality, facilities or customer-focused operations within a corporate or premium environment. -A naturally engaging and relationship-focused approach. -The confidence and credibility to work closely with senior leaders and stakeholders. -A passion for creating welcoming, inclusive and high-performing workplace environments. -Experience developing, mentoring and empowering teams. -Strong communication skills, with the ability to adapt your style to different audiences. -Excellent organisational skills and attention to detail. -A commitment to creating exceptional experiences through every interaction. -Experience overseeing Front of House, Workplace Experience, Security, Cleaning and wider facilities services. Why This Role?This is an opportunity to take ownership of a flagship corporate workplace and shape the experience of everyone who uses it. You'll have the autonomy to influence workplace culture, elevate service standards and create an environment that genuinely reflects the prestige of the organisation it represents. If you're passionate about hospitality, workplace experience and delivering exceptional service at every touchpoint, we'd love to hear from you.
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