Research & Innovation Manager
NHS Jobs - Frimley, Surrey
£59,798 to £67,020 a year
ContractFull time
Please refer to the attached job description and person specification for further details on working for Frimley Health Foundation Trust
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PCN Operations Manager
NHS Jobs - Black Lion Street
Negotiable
PermanentFull time
Operations & Service Delivery Lead the day-to-day operational delivery of PCN/CIC services. Ensure services have appropriate systems, processes and management arrangements. Support the implementation of governance, assurance and compliance requirements across PCN services. Identify and resolve operational barriers to effective service delivery. Coordinate activity across teams and services where required. Ensure operational issues are resolved at the appropriate level and escalated where necessary. Workforce Management Maintain oversight of workforce capacity, deployment and operational requirements. Support appropriate workforce planning. Provide line management, leadership and support to Team Leads and other designated staff. Ensure employees have clear roles, responsibilities, objectives and reporting arrangements. Maintain effective management structures across PCN teams. Identify workforce risks and recommend appropriate action. HR & Recruitment Lead operational recruitment and onboarding activity within the agreed workforce plan. Oversee the consistent application of HR policies and procedures across teams. Coordinate probation, performance, attendance and employee relations processes, seeking specialist HR advice where appropriate. Maintain oversight of mandatory training and workforce compliance. Service Performance Develop and maintain appropriate operational measures for services. Monitor service performance, capacity and delivery. Work with service and clinical leads to address underperformance or operational concerns. Provide appropriate performance information to the PCN Manager and Board. Support continuous service improvement. Shared Responsibilities Working jointly with the PCN Manager and senior leadership team: Support governance, organisational assurance and compliance activities across the organisation. Practice engagement and relationships. Neighbourhood working and development. Implementation of Board priorities. Organisational change and improvement. Identification and escalation of significant organisational risks.
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Deputy Outpatients Manager
NHS Jobs - Dorking
Negotiable
PermanentFull time
WORKING PATTERN: Full Time JOB LOCATION: Dorking Hospital & other DHC locations as required. JOB SUMMARY The Deputy Outpatients Manager (Operations) will work closely with the Deputy Outpatients Manager (Services) and the Outpatients Service Manager to support the safe, effective and efficient delivery of outpatient services. They will provide day-to-day operational leadership, acting as the escalation point for operational issues and ensuring that patient experience remains at the heart of service delivery and decision-making. The post holder will provide operational leadership across outpatient services, supporting the delivery of high-quality patient pathways whilst contributing to service development, transformation initiatives, governance, workforce management and continuous quality improvement. They will work collaboratively with internal teams, clinicians and external partners to drive performance, improve processes and ensure organisational objectives, contractual requirements and patient expectations are met. The role will support the Outpatients Service Manager in overseeing the teams within Outpatients, including Referrals In, Reception, Pathways, Medical Secretaries and Referrals Out. Responsibilities will include line management, service improvement, developing effective relationships with third-party providers, supporting new service developments, and reviewing, developing and implementing standard operating procedures. The successful candidate will have excellent attention to detail, strong organisational and problem-solving skills, and the ability to prioritise a varied workload whilst exercising initiative and sound judgement. They will maintain a high level of professionalism, confidentiality and diplomacy, and demonstrate a commitment to delivering outstanding patient care and operational excellence. DUTIES AND RESPONSIBILITIES OF THE POST General o To be responsible for day-to-day management of operational issues, making independent decisions. o Oversee the management of patient pathways from referrals received to patient discharge including elements undertaken by sub-contractors. o To be responsible for the day-to-day management of teams to meet objectives set by the board, local and national targets, KPIs and SLAs. o Prioritise and organise own workload; making decisions and initiating action where necessary, ensuring timeframes are met through shared knowledge and cover. o Attending and conducting operational meetings, review groups for incidents, complaints and governance. o Support service development projects from planning through to implementation, engaging stakeholders and contributing to business cases, operational readiness and service mobilisation. o Strive for continuous improvement, making use of developing technology to drive efficiency and autonomy. o Analyse operational and performance data to identify trends, risks and opportunities, providing recommendations and reports to support decision making. o Support effective utilisation of resources and identify opportunities to improve efficiency and value for money. o Promote equality, diversity and inclusion and actively contribute to creating a respectful and inclusive working environment. o Any other reasonable duties as commensurate with the nature of this role. Patient and public engagement o To be the first point of contact for complaints and concerns, working with the relevant team leader to promptly address patient issues. o Build effective working relationships with colleagues, clinicians and third parties. o Setting up regular quality and performance reviews with third party health care providers such a trust hospitals and independent hospitals. To support establishing new referral pathways, sharing wait list management trackers and the exchange of mutually beneficial information and addressing issues. o Conducting and supporting patient surveys, audits, inspections and reviewing patient feedback, creating action plans for any areas where improvements are identified. Governance o Responsible for responding to complaints within the set timeframes and guidelines. o Investigating incidents, establishing root cause and putting corrective and preventative measures in place to prevent a reoccurrence o Writing up new procedures and checking existing processes are fit for purpose and updating them where necessary. o Maintaining accurate record keeping. o Ensuring staff compliance with mandatory training. o Support the delivery of clinical governance and quality improvement programmes, ensuring lessons learned from incidents, complaints, audits and patient feedback are embedded into service delivery. o Conduct audits in line with recommended timeframes. Identify, assess and manage operational risks and contribute to the maintenance of departmental risk registers People Management o Direct line management of team leaders and overarching management of their teams. o Support Team Leaders to manage employee performance, attendance, conduct and capability issues. o Be fully conversant with all departmental policies and guidelines and ensure these are implemented and adhered to. o To act as a role model, actively demonstrating DHC values. o Maintain excellent working relationships with all colleagues. o Coaching and mentoring team members. o Support workforce planning activities including recruitment, onboarding, induction, retention and succession planning. Deputising for the Outpatients Service Manager o Act as the senior operational lead for outpatients in the absence of the Outpatients Service Manager and/or Deputy Outpatients Manager (Services), escalating matters where appropriate. o As duty manager provide support to all teams within the department to resolve queries, ensuring issues are resolved within a timely manner. o Sharing the responsibility of responding to duty calls, emails and tasks. o Ensure day to day operations are efficient & effective, suggesting and delivering improvements where relevant. WORK SETTING AND REVIEW To manage own workload efficiently and effectively on a daily basis. Maintain confidentiality at all times. Make decisions pertaining to the smooth and efficient running of the department, acting independently but with the support of the wider management team. Be able to work with a degree of autonomy and with a continuous improvement mindset. Work towards objectives as set by the Outpatients Service Manager. CONFIDENTIALITY The post holder must maintain the confidentiality of information about patients, staff and DHC business in accordance with the Data Protection Act 1998 and Caldicott principles. This job description represents an outline of the responsibilities of the post and is not intended to be an exhaustive list of duties or tasks. It will change and develop in line with organisational needs and may be amended following agreement with the post-holder. PERSON SPECIFICATION Please note: the criteria set out in the person specification will be used to make recruitment decisions. Please ensure you set out clearly in your application and supporting statement how your experience, skills, knowledge and qualifications meet the criteria.
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assistant general manager
inploi - argus lofts
from £36,314 a year
PermanentFull time
assistant general manager | full time at wagamama, food is life. we care deeply about fresh ingredients, service with pace, and the kind of leadership that lifts everyone up. as assistant general manager, you’ll bring the calm in the chaos, the rhythm to the rush, and the support your team needs to thrive what you’ll be doing working shoulder-to-shoulder with your general manager to run a vibrant, high-performing restaurant helping your team feel seen, supported, and proud of what they do jumping into service, solving problems fast, and keeping energy high coaching your team to grow, not just hit targets thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen you’ll love this role if you... lead with empathy and a bit of edge bring people together so the team moves as one love the idea of growing into a general manager thrive in fast-paced places where no two days are the same believe food brings people together, and restaurants can be places of real connection what you’ll get a culture that backs your growth, wellbeing + individuality up to £3,000 annual bonus a share of tips* 50% off for friends + family free meals on shift early access to earned pay with wagestream 26 weeks full pay + 13 weeks half pay for new parents 30% off at other TRG brands (brunning & price pubs, barburrito + more) in addition to this, we offer the usual benefits such as: pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards apply today + take a seat at the bench we’re proud to be a disability confident employer. no matter where you’re from or who you are, you’ve got a seat at our bench feed yourself, feed others *100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way
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Client Liaison Manager
Avery Healthcare Group - Chertsey, Surrey
£39,000 to £39,000 a year
PermanentFull time
Package Description: Shift Details : 9:00-17:30, Monday to Friday, occasional weekends (open days, weekend events within the home) At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Client Liaison Manager at Chertsey Parklands Care Home in Chertsey. I. If this sounds like the place for you, we’d love to hear from you! ABOUT THE ROLE Your focus as Client Liaison Manager will be to manage the sales and marketing processes in the home, ensuring the effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base and maximising revenue. Other responsibilities will include: Ensuring that sales targets and Sales & Marketing deadlines are met and adhere to brand standards. Assisting in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. Managing and keeping up to date the information on the pipeline of potential members, and when they are likely to become residents to maximise revenue. Developing new contacts and maintain regular and close contacts with all key care influences. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have a full UK and clean driving license Be able to negotiate with skill and expertise. Possess effective interpersonal skills and professional telephone manner. Be able to prioritise your own workload. Ideally have a background in a previous sales position. ABOUT AVERY At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
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Client Liaison Manager
NHS Jobs - Chertsey
from £39,000 a year
PermanentFull time
Package Description: Shift Details: 9:00-17:30, Monday to Friday, occasional weekends (open days, weekend events within the home) At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Client Liaison Manager at Chertsey Parklands Care Home in Chertsey. I. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Client Liaison Manager will be to manage the sales and marketing processes in the home, ensuring the effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base and maximising revenue. Other responsibilities will include: Ensuring that sales targets and Sales & Marketing deadlines are met and adhere to brand standards. Assisting in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. Managing and keeping up to date the information on the pipeline of potential members, and when they are likely to become residents to maximise revenue. Developing new contacts and maintain regular and close contacts with all key care influences. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have a full UK and clean driving license Be able to negotiate with skill and expertise. Possess effective interpersonal skills and professional telephone manner. Be able to prioritise your own workload. Ideally have a background in a previous sales position. ABOUT AVERY At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
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Registered Cluster Manager
The Kent Autistic Trust
£45,000 to £45,000 a year
PermanentFull time
CLUSTER MANAGER (ASHFORD SERVICES) £45,000 | Full Time | Ashford, Kent - based in service At The Kent Autistic Trust, we believe great leadership creates great outcomes. We are seeking an exceptional CLUSTER MANAGER to lead two established Registered Services within our Ashford catchment area. This is an exciting opportunity for a dynamic, visible and people-focused leader who is passionate about delivering outstanding support for autistic adults and people with learning disabilities. We are looking for someone who champions quality, inspires their teams, and creates a culture where people supported and staff can thrive. ABOUT THE ROLE You will have overall responsibility for two registered services, dividing your time equally between both locations. Working closely with the Head of Operations, you will lead service quality, regulatory compliance, safeguarding, staffing, budgets and continuous improvement across the cluster. Both services benefit from strong and experienced staffing teams, providing a solid platform from which to develop excellent outcomes. Each service also has an established Assistant Manager who provides day-to-day operational support. A key part of this role will be building a strong partnership with these Assistant Managers, developing their leadership capability through coaching, mentoring and professional support whilst promoting consistency of practice across the cluster. This is not a desk-based management role. We are looking for a visible leader who enjoys spending time in services, knows the people we support, understands the challenges teams face and works alongside colleagues to drive improvement and success. What You'll Be Responsible For o Leading two Registered Services to deliver safe, high-quality, person-centred support o Creating a positive, accountable and inclusive culture where staff feel valued and motivated o Supporting, mentoring and developing Assistant Managers and wider leadership talent o Driving continuous quality improvement and service excellence o Maintaining CQC compliance and inspection readiness across both services o Leading safeguarding, risk management and incident response o Ensuring effective workforce planning, rota management and staffing stability o Managing service budgets and operational performance o Building strong relationships with families, professionals, commissioners and stakeholders o Championing The Kent Autistic Trust's values and strategic objectives. ABOUT YOU YOU WILL BE: o An experienced social care leader with a track record of developing high-performing teams and improving service quality. o A confident and inspiring leader who brings people with you. Passionate about person-centred support and achieving meaningful outcomes. o Skilled at coaching, mentoring and developing others. o Visible, approachable and able to build strong relationships quickly. o Organised and resilient, with the ability to manage competing priorities. o Committed to continuous improvement and driving positive change. o Knowledgeable about safeguarding, CQC requirements and social care legislation. ESSENTIAL REQUIREMENTS o Experience of managing services within health or social care o Strong leadership and people management experience o Knowledge of CQC regulatory requirements and quality standards o Experience of leading service improvement and managing performance o Full UK driving licence and willingness to travel between services o Level 5 Diploma in Leadership for Health and Social Care (or willingness to work towards). WHY JOIN US? At The Kent Autistic Trust, we are committed to creating services where autistic people can live fulfilling lives and where our staff feel supported to develop and succeed. In return, we offer: The opportunity to lead and influence two established services. Strong operational and senior leadership support. A culture focused on quality, innovation and continuous improvement. Ongoing professional development and leadership training. Competitive salary and benefits package. READY TO MAKE A DIFFERENCE? If you are an ambitious and values-driven leader who can inspire teams, develop future leaders and deliver exceptional quality, we would love to hear from you. JOIN US AND HELP SHAPE OUTSTANDING SERVICES ACROSS OUR ASHFORD CLUSTER. HOW TO APPLY If you are an inspiring and values-driven leader who is passionate about delivering outstanding support for autistic people and people with learning disabilities, we would love to hear from you. Apply online via our website [provide website details] or call us today on 01634 477171 to arrange a confidential discussion with the Head of Operations (Kent) about this opportunity. Join us and play a key role in leading two established services, developing future leaders, and driving high-quality, person-centred support across the Ashford Cluster. CLOSING DATE: FRIDAY 16TH OCTOBER 2026 Our approach is to review adverts as they are submitted. The Kent Autistic Trust is committed to safeguarding and promoting the welfare of the people we support. All appointments will be subject to an enhanced DBS check, satisfactory references, and right to work checks. About the Trust: Supporting over 80 people in Medway and across Kent, The Kent Autistic Trust provides a wide range of services designed to meet diverse needs of autistic KAT is committed to providing high quality supports designed around individual abilities, needs and choices. KAT is committed to promoting independence and inclusion within communities. KAT believes everyone is able to make their own individual contribution. KAT seeks to work in partnership with all relevant parties but in particular with the individual themselves. Please find attached a copy of our Privacy Notice. Or a copy can be found on our website. We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.
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Environment & Sustainability Manager
The Clancy Group - Andover
PermanentFull time
Environment & Sustainability Manager Competitive Salary + Electric Car or Allowance + Other Benefits Andover We Care... about the environments we work in and the impact we leave behind, which is why we need people like you who are passionate about helping major infrastructure projects be delivered responsibly and sustainably. At Clancy, we're delivering some of the South's most significant water infrastructure projects while protecting the habitats, watercourses and communities they serve. We have an exciting opportunity for an experienced Environment & Sustainability Manager to support the delivery of two major projects: Southern Water's Andover Link Main and Portsmouth Water's Havant Thicket Reservoir pipeline scheme. Why these projects? Andover Link Main A major new pipeline connecting Winchester and Andover, helping secure future water supplies while reducing pressure on Hampshire's internationally important chalk streams. Havant Thicket Reservoir Pipeline Part of the wider Havant Thicket Reservoir programme, this project includes an 8.5km pipeline and pumping station that will help transfer sustainable water supplies across the region, strengthening drought resilience and supporting future demand. Both projects pass through environmentally sensitive areas, making environmental leadership a critical part of successful delivery. The Role... Working closely with our Head of Environment, you'll lead the day-to-day environmental delivery across both projects, helping ensure environmental risks are effectively managed and project commitments are met throughout construction. You'll work alongside Project Managers, site teams, Environmental Advisors, Ecological Clerks of Works, specialist consultants and client representatives to coordinate environmental activities, manage permits and consents, support compliance and drive a positive environmental culture across the projects. This is an opportunity to influence two flagship schemes from the outset and see the direct impact of your work on projects that will leave a lasting legacy. Here's some of the activities you'll be involved in... Leading day-to-day environmental delivery across both projects. Managing environmental permits, licences, consents and approvals. Producing and maintaining environmental documentation, including Construction Environmental Management Plans (CEMPs). Identifying environmental risks and ensuring effective mitigation measures are implemented. Coordinating ecological, environmental and archaeological requirements throughout construction. Delivering audits, inspections, incident investigations and compliance reporting. Supporting project sustainability objectives and identifying opportunities to improve environmental performance. Building effective relationships with clients, regulators, landowners and key stakeholders. Providing guidance and support to Environmental Advisors and Ecological Clerks of Works. We'd love to hear from you if you can demonstrate the following... Extensive experience working in the environmental sector, ideally within construction, utilities, water or infrastructure projects. In-depth knowledge of environmental legislation and environmental compliance requirements. Significant experience in waste management and a detailed understanding of environmental permits and compliance. Significant experience working with ecology, archaeology, arboriculture and water environment specialisms. Proven experience writing, coordinating and managing consents, assents, licences and permit applications. Experience developing, implementing and maintaining environmental management plans and environmental controls on complex projects. Experience implementing and working within ISO14001 environmental management systems. The confidence to influence operational teams and challenge where environmental standards are at risk. Strong stakeholder management skills and the ability to build effective relationships with clients, regulators, landowners and project teams. A degree or equivalent qualification in an environmental discipline. Membership of a relevant professional body such as ISEP, CIWEM, IES, CIWM or similar. IEMA Practitioner membership, or the demonstrable capability to operate at that level, would be advantageous. A full and valid UK driving licence. The full right to work in the UK. Why join Clancy? You'll have the opportunity to shape the environmental delivery of two major infrastructure projects from the very beginning, supported by an experienced Head of Environment and a wider team of specialists. As a family-owned business with over 70 years of experience, we're committed to doing the right thing for our people, our clients and the communities we serve. If you're looking for an opportunity to apply your environmental expertise on complex infrastructure projects, influence how they're delivered and help create a positive environmental legacy, we'd love to hear from you. Our Company Every day we work smarter, greener and use our imaginations. Our purpose at Clancy is simple - we make life better for everyone’s growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more. We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment. What Next You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you don’t receive feedback within that timescale, please don’t be afraid to chase us - one of our values is to do what we say we will do! Benefits In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury’s, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme. Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate. We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.
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Business Development Manager
Kuehne + Nagel - Milton Keynes
£70000-85000 per annum
PermanentFull time
Kühne + Nagel (AG & Co.) KG This is an exceptional opportunity to lead business development within a highly specialised and complex supply chain sector, shaping growth strategies that deliver measurable commercial success. Partnering with the Business Unit Director, you will drive the development and execution of forward-thinking business development and marketing initiatives designed to win new business, expand strategic customer partnerships, and enhance the company's market presence.You will be instrumental in identifying new opportunities, fostering lasting client relationships, and promoting cross functional collaboration to maximise cross-selling opportunities across the business. For an ambitious and commercially driven professional, this role offers the chance to make a real impact, influence strategic direction, and build a highly successful career within a dynamic and growth-oriented organisation. How you create impact - Shape our market position by identifying and developing compelling USPs and key differentiators. - Drive growth initiatives by supporting the development and delivery of our market development strategy. - Champion a business development mindset, working with internal and external stakeholders to create accountability for winning new business and growing existing accounts. - Stay ahead of the market by monitoring industry trends, competitors, best practice and emerging product developments. - Spot new opportunities through market analysis, customer insight and the creation of innovative service offerings. - Lead innovation and growth, prioritising new business opportunities while ensuring established services remain market-leading. - Collaborate across teams, partnering with the Business Unit Director, operational teams and bid specialists to secure and deliver new business wins. What we would like you to bring - Demonstrated success in contract logistics sales, with a proven ability to win and grow business within the sector. - Strong supply chain expertise, with a clear understanding of stakeholder roles and decision-making processes. - Customer-centric approach, able to identify client needs and translate them into tailored solutions. - Well-networked within the industry, with insight into key decision-makers and influencers. - Skilled collaborator, capable of leading cross-functional teams to deliver compelling customer solutions. - Confident engaging at board level, delivering impactful presentations and persuasive business proposals. - Exceptional relationship building and negotiation skills, with the ability to influence stakeholders at all levels. - Excellent communicator, both written and verbal, with the ability to convey ideas clearly and confidently. - Highly organised and results driven, with a proven ability to manage competing priorities effectively. - Adaptable and resilient, thriving in a fast paced and evolving business environment. What's in it for you Join Kuehne+Nagel and build your future with us. We believe in recognising and rewarding the commitment, expertise and passion our people bring every day. In return, you'll enjoy a competitive benefits package, including 26 days' annual leave plus bank holidays, with the opportunity to earn additional leave through length of service.You'll also have access to our contributory Kuehne+Nagel pension scheme and our Route 2 Rewards programme, offering employee discounts, recognition initiatives, wellbeing resources and a dedicated wellbeing centre to support you both professionally and personally.As a proud holder of the Gold Armed Forces Covenant Award, we are committed to being a forces friendly employer and actively welcome applications from service leavers, reservists and veterans. We recognise the valuable skills, experience and perspectives they bring to our business and are proud to support their transition into civilian careers. Please be aware that by applying for this role, you are agreeing to participate in the employment screening process. This process will include criminal record checking and identity validation. This means that KN will ask successful applicants to provide certain information and documentation to enable these checks to be conducted. Any appointment will then be strictly conditional upon, and subject to, the receipt of satisfactory results of these checks
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Patient Services Manager
NHS Jobs - Fordingbridge
Negotiable
PermanentFull time
The Patient Services Manager is responsible for the operational delivery of patient services, including the management, staffing, training, and day-to-day supervision of the relevant teams. This role is designed alongside the Operations Manager role, with responsibilities divided by activity rather than by service area. As a result, both posts contribute to areas such as appointments, telephony, document processing, patient registrations, and recall activities. The post holder is accountable for ensuring that work is completed accurately, efficiently, and within agreed timescales by staff who are appropriately trained and competent. Where operational experience identifies opportunities to improve systems or processes, these should be raised with the Operations Manager, supported by appropriate evidence. Local system configuration changes should not be made independently. Once approved changes are implemented, the Patient Services Manager is responsible for ensuring that teams are trained appropriately and that new processes are embedded effectively into routine practice. The post holder works autonomously in the day-to-day management of their teams, resolving issues within their delegated authority and escalating matters promptly where they fall outside their remit or require wider organisational consideration.
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