Referral Management & Safety Netting Coordinator
NHS Jobs - London
Negotiable
ContractFull time
We are seeking a highly organised and proactive Referral Management & Safety Netting Coordinator to join our Operations Team. This is a pivotal role supporting the safe and effective management of patient referrals across the practice, ensuring timely access to secondary care services and maintaining robust patient safety processes. The successful candidate will work closely with clinicians, operational teams, hospitals, and patients to ensure referrals are processed accurately, monitored effectively, and escalated appropriately where concerns arise. Key Responsibilities Referral Management Process routine, urgent, and specialist referrals generated by clinicians in a timely and accurate manner. Ensure referrals contain all necessary clinical information and supporting documentation. Utilise NHS referral systems, including e-RS, to manage referrals effectively. Monitor referral progress and ensure successful receipt by secondary care providers. Follow up outstanding or delayed referrals as appropriate. [6. Referra...ty Netting | Word] Cancer Pathway Management (2WW) Prioritise and manage urgent suspected cancer referrals (Two Week Wait). Monitor acknowledgements, appointment bookings, and referral outcomes. Escalate delays, rejections, or concerns promptly to the relevant clinician or manager. Maintain accurate records and reporting relating to cancer pathways and referral activity. [6. Referra...ty Netting | Word] Safety Netting Maintain effective referral tracking and safety-netting systems. Ensure referrals are monitored and followed through appropriately. Identify and investigate outstanding actions or unaccounted-for referrals. Support patient safety by escalating concerns and mitigating risks associated with referral delays.
Read more
Clinical Nurse Manager - 7 South
NHS Jobs - Harrow
£55,524 to £62,652 a year
PermanentFull time
Applicants are strongly encouraged to refer to the full Job Description and Person Specification for comprehensive details of responsibilities, requirements and role expectations.
Read more
Front of House Manager - Maternity Cover
NHS Jobs - London
Negotiable
ContractFull time
In collaboration with the Head of Outpatients and Patient Services and front of house teams, ensure delivery of the strategic and operational plan(s) To provide day to day management, leadership and support to administrative staff members To perform local inductions and probationary reviews for all new starters within the team To carry out performance reviews and annual appraisals with staff members. Challenge, investigate and manage any staff performance concerns in accordance to the Hospital policies. To ensure all new staff are set up on the required systems and that all leavers have their accounts deactivated To assist in the training of staff on various systems and be a super user. Ensure departments and staff are working in compliance of the latest GDPR regulations and hospital guidelines. Ensure patient data capture is accurate. To support the administrative staff with complaints, trouble shooting, challenging/difficult customers and/or situations. Support the leads in investigating any billing/invoices or administrative queries.
Read more
Counter Terrorism Protective Security Manager
Mitie
PermanentFull time
Job objectives and responsibilities: The Counter-Terror Protective Security Manager plays a critical role in developing, coordinating, and implementing counter-terrorism security strategies to prevent, prepare for, and respond to terrorist threats. This position is responsible for conducting threat, vulnerability, and risk assessments; supporting the creation of security plans for events and assets; assist with managing security teams; and liaising with police, intelligence agencies, and emergency services. The role also involves advising senior leadership on security posture and ensuring compliance with relevant legislation, including in the UK the Terrorism (Protection of Premises) Act 2025, as well as internal policies and procedures. Main duties: -Strategic Planning: Develop and implement comprehensive counter-terrorism security plans for sites and events to mitigate identified risks. -Lead the creation of Protect Duty frameworks and ensure compliance with Martyn's Law. -Threat, Risk & Vulnerability Assessment: Conduct assessments to identify potential terrorist threats and vulnerabilities across infrastructure and locations. -Intelligence & Analysis: Collaborate with intelligence hubs to analyse threat data and support informed decision-making. -Incident Response Coordination: Ensure coordinated and proportionate response plans are in place for tenants and sites, supporting operational teams during emergencies. -Team & Resource Management: Assist in managing security personnel and deployments, occasionally supporting or standing in for on-site operations teams. -Stakeholder Liaison: Maintain strong working relationships with internal stakeholders, police, intelligence agencies, and emergency services. -Policy & Compliance: Ensure adherence to security policies, procedures, and legal obligations, including emerging legislation and best practices. -Develop and deliver a structured CT training and exercising programme, including: -ACT Awareness / ACT Security -SCaN (See, Check and Notify) -Behavioural Detection -Crisis & Incident Management -Lead tabletop and live exercises to test readiness. -Promote a security-aware culture across all levels of the organisation. Operational Support: Provide assistance in overseeing day-to-day security operations as required. Knowledge , Skills and Experience: -Professional Experience: Extensive experience in policing, military, or security management, with a strong background in counterterrorism and protective security operations. -Subject Matter Expertise: In-depth understanding of current threat landscapes, security technologies, and mitigation strategies. -Analytical Capability: Strong ability to interpret intelligence and risk data to inform strategic decisions. -Leadership: Proven ability to lead and manage multidisciplinary security teams. -Communication: Excellent written and verbal communication skills, with the ability to advise senior stakeholders and coordinate with external partners. -Certifications: Relevant security management certifications are advantageous. Equivalent experience from military or policing backgrounds will be considered equally. -Willingness to travel across the UK and Northern Europe as required. Health and Safety responsibilities -Follow Group and company policies and procedures at all times; -Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment; -Use all work equipment and personal PPE properly and in accordance with training received; -Report any issues or training needs to your Line manager and /or via your divisional incident reporting system Information Security -Ensure compliance with Mitie's information security procedures in all activities; -Proactively identify and report security risks to your manager; -Report actual and suspected security incidents;
Read more
Professional Development Manager | NHS England
NHS England - Any NHSE Office
£49,387 - £56,515 per annum
ContractFull time
The NHS Transforming People Services (TPS) programme sits at the heart of delivering the NHS 10 Year Health Plan — creating a workforce that is empowered, flexible and digitally enabled to meet the evolving needs of patients and communities. This is more than a transformation role, it is an opportunity to redefine how people services are delivered across the NHS and directly influence the experience of one of the largest workforces in the world. The Professional Development Manager will play an important role in strengthening the capability, skills and future readiness of the NHS People Profession. The postholder will support the design, development and delivery of professional development initiatives that enable people professionals across the NHS to build the knowledge, confidence and expertise needed to lead workforce transformation and deliver high-quality people services. The role will work collaboratively with colleagues across the NHS, professional networks and external partners to identify development needs, share best practice and support the delivery of innovative learning and development opportunities. Using evidence, insight and feedback from the profession, the postholder will help shape and continuously improve the professional development offer, ensuring it reflects emerging priorities, national workforce needs and best practice. • Support the development of professional development initiatives that strengthen capability, skills and future readiness of the NHS People Profession. For example, learning and development programmes, career pathways, professional standards. • Manage the delivery of learning and development programmes for the NHS People Profession, ensuring there are opportunities across all levels of the profession. • Work with NHS organisations and professional networks to identify development needs, share best practice and support talent development. • Evaluate the impact of learning and development programmes, using insight, feedback and evidence to continuously improve the national professional development offer. This is an exciting opportunity to contribute to the future of the NHS People Profession, supporting the development of talented people professionals and helping to build the capability needed to deliver sustainable workforce transformation across the health system. Most importantly, you will be part of a team delivering change that improves the experience of the NHS workforce and supporting better outcomes for patients and communities nationwide. NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS. Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms — enabling us to design and deliver high-quality NHS services. In March 2025,the Government announcedthat NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department. If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process. Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices. Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band. We cannot offer visa sponsorship for any vacancies. Application and selection process Within the application, you will be asked to provide a supporting statement of up to 1,500 words. Your statement should clearly demonstrate how you meet the essential skills and experience, as detailed in the advert. You do not need to use the full word count if you can demonstrate the skills and experience required for this role in fewer words. Both the application and interview will assess your suitability for the role. We welcome applications from disabled candidates. If you have a disability, you can opt into the Guaranteed Interview Scheme when you apply. If you meet all the essential criteria listed in the advert, you will be guaranteed an interview. If you have any queries about the role or require any reasonable adjustments, please contact the named individual on the job advert. Shortlisted candidates will be invited to an interview and will be asked questions based on the essential criteria for the role. Feedback will only be provided if you attend an interview. Please note you will receive notifications from Trac at certain parts of the process which will have NHS branding – please check your “junk” email folders to ensure that messages aren’t missed. If you have any queries about the role or require any reasonable adjustments, please contact the named individual on the job advert. You can find further details about the role,including key responsibilities and accountabilities, alongside theorganisational structureand person specificationin the attached Job Descriptionand other supporting documents. This advert closes on Sunday 18 Oct 2026
Read more
Senior Pharmacy Assistant, Medicines Management
NHS Jobs - Carshalton
£30,630 to £32,346 a year
PermanentFull time
Key activities in addition to provision of a regular top-up service will be: Support the transfer of patients own and dispensed one-stop medication between wards To put stock items away and rotate stock to minimise wastage. To identify slow moving stock and transfer to alternative locations in the trust to minimise wastage. To identify medicines supplied for patients that have been transferred and to deliver to patient's current location to reduce requirement for re-dispensing. To check and clear medicine trollies at least once a week. To reduce number of expired medicines & liquid medicines not labelled with "opened on"/expiry date. To support the ward staff in ensuring fridge and clinical room temperatures are recorded on a daily basis. The role is primarily ward based and will require a good understanding of medicine supply systems. You will be required to rotate between sites and participate in the seven day, late duty and Bank Holiday rotas on the Epsom site to support the inpatient team.
Read more
Senior Medicines Management Pharmacy Technician
NHS Jobs - London
£38,488 to £46,852 a year
PermanentFull time
To undertake medicines management accreditations for Medicines Reconciliation, transcribing and patients own drug (POD) checks, carrying out appropriate duties with the guidance of a qualified lead pharmacy technician or pharmacist once accredited. To maintain compliance with Kings policies and procedures for Medicines Management Pharmacy Technicians. Compliance will be monitored and assessed by the line manager. To be the technical link person between wards and pharmacy, and to manage calls and requests as appropriate for the pharmacy team, via the Wifi phones. To propose and implement policies and new working practices for ward based pharmacy services that will have an impact in the care group or Division. To adhere to and maintain quality standards and performance indicators for service developments implemented. To support the Pharmacy Clinical Services team in the development of the medicines management pharmacy technician service. Be able to accuracy check clinically screened dispensed prescriptions, according to policy. To be able to use Trust EPIC computer systems to record medication histories, order nonstock medication, endorse PODs and Patient Own Drugs at Home assessments. To highlight medicine management incidents using the InPhase system and develop corrective/ preventative action plans with management e.g. fridge incidents, missing orders and dispensing/ administration errors. To cover or to participate in dispensary services as necessary including leading the day to day running of the ward based satellite pharmacy if relevant to the speciality. These includes dispensing inpatient, outpatient and discharge medication. To participate in the induction of new pharmacy and ward staff as required. To participate in the training and supervision of pharmacy technicians to support the implementation of patient-focused service developments as appropriate. To be a line manager for a band 3 medicines management pharmacy assistant To participate in research and audits undertaken in Pharmacy with regard to pharmacy Clinical Services.
Read more
Area Business Manager (ABM) Surrey
Mencap - Kingston upon Thames, London
£38,798 to £38,798 a year
PermanentFull time
Job Advert Are you a highly motivated, positive and commercially focused retailer, with experience of Charity Retail Management? You will work autonomously, making your own decisions, but also be part of a welcoming and committed Retail field team. We are looking for an Area Business Manager (ABM) to join our team to support and deliver expansion from 5 to 15 stores in a newly created Area in Surrey. There is travel required in this role to visit the shops; therefore, we require someone who holds a driver’s license. Mencap stores are the face of our Retail brand, run by a dedicated, creative, and passionate team. Focusing on sustainable fashion, engaging with local communities and leading our store colleagues and volunteers to deliver a great colleague and customer experience. Experience of the Charity Retail sector would be a bonus but more importantly you will have fantastic people skills, and the drive and tenacity to succeed at everything you do. Your role As an Area Business Manager, you will be needed to support researching potential sites, and deliver the setting up, opening and on boarding of our new stores, which includes travel, and a driver’s license is essential. You will also manage the current five stores supporting in optimising sales and maintaining standards. You’ll provide great leadership, inspiration and support to help our team be the very best they can be. You will develop your team to deliver commercial success and be passionate ambassadors for Mencap within the local communities. Do you have experience or skills in the following areas as well as a great attitude and willingness to learn? Retail knowledge • You'll love retail, enjoy the high street experience and be confident in maintaining high merchandising standards in your shops. • You will have a keen interest in ‘Reloved’ fashion and understanding of all the product types we sell • You will be able to understand the value of our stock identifying commercial sales opportunities on your area. Do you have the experience to be our next Area Business Manager? • You’ll have substantial leadership experience and will strive to motivate, inspire and influence your team to be the very best they can be. • You will need to have strong distance management skills, be an effective communicator and be able to organise and prioritise a busy working day. • You will also play a vital role in the recruitment, development and wellbeing of our Shop Managers, Assistant Shop Managers, Van Drivers and Volunteers. • Be confident in maximising income from the five stores, and eventually 15 stores, managing expenses to achieve the agreed net budget, and ensuring opening targets are met Teamwork • You will work as part of the Retail management team and will encourage strong teamwork within your shops. • We will help you to become confident in talking about the important work of Mencap. This is not an exhaustive list of the role and its requirements, please look at the job description. This role close on 11 October 2026 there will be a 2-stage interview process, with the first interview being held in October shortly after the vacancy closes. If you are interested, then please apply now by providing as much information as possible in your application, an up to date CV and using the supporting statement to tell us why you would be the ideal person for the role. At Mencap we're committed to making the UK the best place for people with a learning disability to live happy and healthy lives. You’ll be part of a values-driven organisation that is brave, kind, inclusive, positive and passionate! JOB ID: 36913 Benefits Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team! About Mencap Our vision is for the UK to be the best place in the world for people with a learning disability to live their lives to the full. We campaign for a fairer society. We work with families and partners to build inclusive communities. And we deliver the services people need to live their lives. Everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere. - Everyone is expected to treat people well and make Mencap an inclusive organisation. - Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes. - Everywhere people will feel respected, valued, and safe to be themselves. We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Read more
Clinical Trials Manager - Research & Development
NHS Jobs - Northwood
£39,959 to £48,117 a year
ContractFull time
In addition, you will receive a High Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,314 and a maximum payment of £5,436 per annum pro rata. Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Read more
Corporate Front of House Assistant Manager
Mitie
PermanentFull time
-Corporate Front of House Assistant Manager -Central London (multi site) -Competitive salary up to £36,000 per year -Monday to Friday 40 hours (office-based role) This isn't support. This is ownership. We're looking for a Front of House Assistant Manager who thrives on the floor - a confident, hands-on leader who takes full ownership of the day-to-day shift and keeps the experience flowing. You'll lead teams across three buildings, supporting c.20-25 Guest Services Ambassadors, and acting as the go-to person on shift - highly visible, trusted, and ready to step in wherever needed. This role sits on our flagship corporate integrated facilities management account, for one of the UK's leading high street banks. You will work alongside some of the best in guest services and FM - helping shape workplaces people genuinely want to be in. Every day is different. What you'll be doing -Owning the day-to-day running of Front of House shifts across 3 buildings -Leading from the floor - stepping onto reception, or onto the working floors, hosting and supporting in the moment -Acting as the first point of escalation for team, service and guest queries -Maintaining high standards across presentation, grooming and service delivery -Coaching and developing the team in real time to build confidence and consistency -Managing rotas, absence management and supporting payroll inputs -Building strong relationships with clients, FM and service partners -Spotting opportunities to improve and feeding insight into the Area Manager What we're looking for -Experience at Supervisor or Manager level in premium workplaces or hospitality -A confident, bold and hands-on leadership style -Experience managing teams across multiple locations -Someone who is calm under pressure, visible and solutions-focused -Passion for guest experience, people and high standards -Strong communication and relationship-building skills -Highly organised with strong attention to detail Essentials -Office-based, Monday to Friday role (Shifts hours are between 630am and 7pm + ad hoc events) -Based in London -Comfortable travelling across sites as required -Confident using workplace systems (Outlook, Teams etc.) Why join us? This is a brilliant opportunity to step into a high-impact, hands-on leadership role, where you'll own the day-to-day experience and shape how it feels on the ground. At Signature Guest Services, our ambition is clear - to be the only guest services partner that blends emotional intelligence with data-driven delivery, creating experiences that help people thrive and prove it. Come and be part of that delivery. We're passionate about developing our people and building future leaders. You'll benefit from: -UK-wide networking away days with peers across our business -Opportunities to attend industry events and forums -Genuine, structured talent development at every level -Bespoke customer experience training and on-site coaching -Clear pathways into Area Manager and senior leadership roles We don't just talk about development - we invest in it. If you thrive on being in the moment, leading from the floor and making things happen - this is your role Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Read more