IFM Contract Manager
Sodexo Ltd - London
£1 to £57,000 a year
PermanentFull time
Join Our Team as an IFM Contract Manager– Shape the Future of One of the UK's Most Inspiring University Estates University of Greenwich, Avery Hill Campus, Avery Hill Road, Eltham, London, SE9 2UG £54,000pa - £57,000pa + excellent bonus + benefits 40hrs pw Monday – Friday 8am to 5pm with flexibility required to cover on call rota Flexible Benefits fund of £1,300 to utilise across an array of benefits Are you an experienced Facilities Management leader who thrives on delivering exceptional customer experiences, leading high-performing teams, and driving operational excellence? This is a rare opportunity to join Sodexo's prestigious Universities portfolio and take a leading role across the stunning University of Greenwich estate, one of the most unique and diverse higher education environments in the UK. You'll be joining a collaborative leadership team responsible for delivering integrated facilities management services across a diverse and complex university estate. From the historic, world-famous Greenwich campus, a UNESCO World Heritage Site, to the vibrant Avery Hill and Medway campuses, you will help create outstanding environments where students, staff and visitors can thrive every day. If you're passionate about facilities management, workplace experience and creating meaningful client partnerships, we'd love to hear from you. Every day brings new challenges, opportunities and the chance to make a visible impact. About the Role Reporting to the Head of Facilities Management & Workplace Experience, you'll lead the delivery of high-quality hard and soft FM services across campus operations while championing a people-first workplace experience. You'll work closely with university stakeholders, operational teams and Sodexo leadership to ensure services consistently exceed expectations and contractual requirements. This role offers significant scope to influence strategy, drive innovation and embed best-in-class FM practices across the estate. Leading the operational delivery of integrated facilities management services across multiple campuses Building trusted relationships with key university stakeholders and clients Creating exceptional workplace experiences that place people, wellbeing and customer satisfaction at the heart of service delivery Driving statutory and regulatory compliance across all FM activities Monitoring performance against KPIs, SLAs and contractual obligations Managing campus budgets and supporting financial processes Leading and developing teams to achieve high standards of service excellence Overseeing grounds maintenance services and fleet compliance Identifying opportunities for innovation, efficiency and continuous improvement Supporting emergency and out-of-hours response when required Contributing to strategic planning and long-term service development For a full list of responsibilities please view the attached job description What We’re Looking For We're looking for a confident and experienced Facilities Management professional who combines operational expertise with strong leadership and customer focus. You'll have: Extensive experience managing both hard and soft FM services within a large, complex environment A proven track record in Integrated Facilities Management (IFM) Strong leadership experience with the ability to motivate and develop teams Experience creating outstanding workplace and customer experiences Excellent stakeholder management, communication and influencing skills Strong commercial awareness and budget management experience Experience analysing performance data and driving service improvements Knowledge of compliance, health & safety legislation and industry best practice Experience working with CAFM/CMMS systems and performance reporting tools A proactive, solutions-focused approach with a passion for continual improvement What We Offer At Sodexo, this is more than just a job—it’s your chance to be part of something greater.We celebrate individuality, encourage purpose-driven work, and empower you to succeed on your own terms. Here’s what you can expect when you join us: A competitive salary & excellent benefits package. Opportunities for career growth and development. A diverse, supportive, and inclusive workplace. A chance to make a tangible impact on [specific area, e.g., client satisfaction, sustainability, operational excellence]. Additional Perks & Benefits Unlimited access to an online mental health and wellbeing support platform. An Employee Assistance Programme for legal, financial, and personal support. 24/7 access to a virtual GP service. Exclusive discounts for you, your family, and friends through the Sodexo Discounts Scheme. Membership in the Mercer Aspire Pension Plan to help you save for your future. Learning and development opportunities to enhance your career growth. A Bike to Work Scheme, supporting both your fitness and the environment. Ready to Be Part of Something Greater? If you're looking for an opportunity where you can bring your passion, skills, and ambition to a company that truly values you, then this is it. Apply today and take the next step in your Sodexo journey. Friendly customers. Vibrant communities. Exciting careers. Please note: Sodexo reserves the right to close this advert early if we receive a high number of applications. Keywords: Facilities Management, Workplace Experience, Integrated Facilities Management (IFM), Operational Excellence, Hard and Soft FM Services, Stakeholder Management, Compliance and Health and Safety, Team Leadership, Customer Experience, Continuous Improvement
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Technical Services Manager
Sodexo Ltd - Dublin, Ireland
£80,000 to £80,000 a year
PermanentPart time
Senior Technical Services Manager Location:Dublin, Republic of Ireland Salary and Benefits:€80,000 DOE | Car Allowance | Sodexo Benefits Contract Type:Full-Time | Permanent | Monday – Friday About the Role We are seeking an experienced Senior Technical Services Manager to lead the delivery of Hard FM services across a high-profile client portfolio in Dublin. This is a senior operational leadership role responsible for managing technical services, engineering teams, specialist contractors, compliance, and service performance across multiple sites within a fast-paced corporate environment. You will play a key role in driving operational excellence, ensuring statutory compliance, managing financial performance, and building strong client relationships while leading a high-performing technical services team. Key Responsibilities Lead the delivery of all Hard FM and technical services across the portfolio Manage engineering teams, CAFM administration, contractors, and specialist vendors Ensure PPMs, reactive works, and projects are delivered on time and within budget Drive SLA/KPI performance, compliance, and continuous improvement initiatives Manage contractor performance, variation orders, and technical service standards Support financial performance through cost control, forecasting, and budget management Build strong relationships with clients and manage escalations professionally Ensure compliance with all statutory, health & safety, and contractual requirements Support mobilisation activities, innovation projects, and service improvements About You Essential 7+ years’ experience within Hard FM / Technical Services environments Strong technical or engineering background Proven experience managing technical teams and contractors across multiple sites Strong understanding of compliance, PPMs, reactive maintenance, and CAFM systems Commercially aware with experience managing budgets and service performance Excellent stakeholder and client management skills Strong leadership, communication, and problem-solving abilities Desirable Technical or Engineering qualification NEBOSH or equivalent health & safety qualification Experience within large corporate or critical environments Why Sodexo?: Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture.
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Group Revenue Manager
Mollie's Motels LTD
Salary £55,000 per annum
PermanentFull time
WE ARE MOLLIE'S Innovatively designed by Soho House, Mollie’s is a growing family of twenty-first century motel-diners with big ambitions for expansion. In spirit, Mollie’s was born in America – an offspring of the classic roadside motel and drive-in diner, a welcome stopover on a route to somewhere. We’ve borrowed the inviting red neon signs and the easy-going vibe, the burgers, the shakes, the bottomless coffee, a dash of nostalgia, but there’s nothing old-school about Mollie’s. Expect innovative digital check-in, EV chargers, designer rooms with a fresh Soho House look and affordable prices. Mollie’s has already been named as the ‘Best Budget Hotel’ in the Sunday Times Best Places to Stay, Best Innovator in the GQ Food & Drink Awards, and was awarded the Catey Award for Best Use of Technology. Following the success of its first sites in Oxfordshire and Bristol. Mollie's Manchester opened it's doors in late 2025. A further ten locations are already earmarked as part of the immediate expansion plan to forge a new ‘budget-luxe’ sector in the travel and leisure industry. Mollie’s is now on the hunt for hardworking, enthusiastic Night Receptionists to join our team and build a successful career with an inventive, high growth brand at the forefront of the hospitality sector. OUR PEOPLE The Mollies’ team are warm, welcoming and customer focused, passionate about exceeding expectations and maintaining the highest standards of service we hold ourselves to. They are proud to work at Mollie’s and love to work collaboratively as a team to enhance the guest experience at every opportunity. We are looking for candidates who are driven and have an eagerness to learn and build an exciting career with a fast growing, leading hospitality business. You will be supported by state-of-the-art technology instead of legacy systems so we can create a seamless and logical way of doing things from the get-go. We want you to exceed your expectations. We will nurture your talent, encourage new skills and give you the tools to manage your future. Mollie’s is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to Mollie’s. THE ROLE This role brings revenue management in house and widens it. Alongside conventional pricing and inventory work, the postholder owns the rooms commercial systems and the definitions that run through them and is accountable for the periodic reporting on which commercial decisions are taken. It closes the loop between four things that are too often disconnected — commercial strategy, the systems that produce the data, the reporting that explains it, and the finance it must reconcile to — so the business runs on one set of rooms numbers. We are looking for someone commercially driven and highly analytical, who enjoys working with data, influencing commercial decisions and building scalable revenue frameworks. Reporting to the Head of Sales and Revenue, you will own revenue performance across the Mollie’s portfolio while working closely with Marketing, Finance and the wider commercial Circle. KEY RESPONSIBILITIES Commercial Strategy, Pricing & Forecasting Create, review and own revenue, pricing and inventory strategy by property, day of week, lead time and segment to maximise net RevPAR and overall revenue performance Own the rolling demand forecast at property level, against budget, and be accountable for its accuracy; contribute rooms assumptions to budgeting and to underwriting for new sites Manage distribution across direct, OTA and third-party channels, protecting rate integrity while managing the true cost of acquisition Ownership of the Commercial Systems Own the configuration of Apaleo, FLYR and STR as one connected chain — rate codes, segments, channels, room types and the rules that move data between them — not three separate tools Act as commercial owner in selecting, implementing and reviewing rooms applications, and document every configuration decision so a figure’s basis survives a change of personnel Data Integrity & Definitional Control Own the definitions of occupancy, ADR, RevPAR, net RevPAR and the STR indices, applied identically across every system and the P&L, so any figure quoted anywhere can be traced to one of them Reconcile the sources each period; resolve differences at source, or document them as an accepted tolerance with a stated cause. Differences are explained, not averaged Reporting, Analysis & the Action Cycle Produce periodic rooms performance reporting for each property and the estate, in time to inform trading — leading with net RevPAR and its drivers and separating a movement in performance from a movement in measurement Convert analysis into agreed actions with named owners and timescales and track prior actions to closure before proposing new ones. Provide the rooms input to board and trading reporting from the same underlying numbers Bridging Commercial & Finance Be accountable for the accuracy of rooms data flowing into the P&L, reconciling the commercial rooms reporting to the rooms line each period and resolving differences upstream Ensure commercial measures reconcile to the USALI rooms schedule and translate between the two teams in both directions so commercial decisions reflect their financial effect and finance reflects commercial reality EDUCATION & EXPERIENCE 2–3 years in a senior or cluster / multi-site hotel revenue role, with direct accountability for pricing, inventory and forecasting rather than executing someone else’s strategy Hands-on configuration experience of a PMS and RMS — setting up rate codes, segments, channels and mappings, not just operating a system configured by others. Apaleo and FLYR highly desirable Working knowledge of STR (how the indices are built, submissions and comp sets) and USALI (the rooms schedule and the treatment of no-show, cancellation, complimentary and house rooms) Demonstrable experience reconciling commercial and financial reporting and resolving definitional differences between systems. Advanced Excel essential; SQL, Power BI or Tableau desirable A genuine love of data and the ability to bring numbers to life to drive revenue a Ability to travel to all Mollie’s sites in Bristol, Oxfordshire and Manchester is essential.nd growth. A degree in finance, hotel or business management is welcome but not essential BENEFITS Salary £55,000 per annum Enhanced Company Maternity, Paternity and Adoption leave Bonus scheme Complimentary food on shift Hospitality Rewards (Discounts Platform) Celebration Day- additional day of leave after three years of service Health and Dental Insurance Company sick pay 24 hour access to our wellness programme Mollie’s Career Pathway programme including Paid qualifications Heavily discounted food and accommodation across the brand Discount on cowshed and GHD products Length of Service and birthday rewards Refer a friend scheme
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Medical Secretary Manager
Bupa - London, England
PermanentFull time
Job Description: Medical Secretary Lead London, W1U 5HJ Full Time - Monday to Friday Salary: £45,000 per annum Fully on-site role We Make Health Happen At Bupa, you'll be welcomed, valued, and supported in an inclusive environment where you can thrive. How You'll Help Us Make Health Happen You will be responsible for the day-to-day leadership and management of our Medical Secretaries and Clinic Coordinators, ensuring the delivery of a professional, efficient and patient-focused service. You will provide visible leadership, guidance and support to the team, driving engagement, performance and service excellence while fostering a positive working environment aligned with our vision, values and strategic objectives. A key part of the role will be ensuring the smooth coordination of clinical and administrative activities across the clinic, supporting both patients and consultants. In addition to your leadership responsibilities, you will provide high-quality secretarial and administrative support to consultant private practices, ensuring the efficient management of patient journeys and always maintaining exceptional standards of customer service. What You'll Do Lead, motivate and support a team of Medical Secretaries and Clinic Coordinators. Oversee the day-to-day operations of the secretarial function, ensuring services run smoothly and efficiently. Drive team engagement, performance and service excellence, supporting key patient and employee satisfaction objectives. Provide effective supervision, coaching and development opportunities for team members. Ensure high standards of administrative support for consultants' private practices. Coordinate appointments, correspondence and patient administration, ensuring a seamless patient experience. Build strong working relationships with consultants, patients and multidisciplinary teams. Support the delivery of organisational goals, values and service standards. Key Responsibilities Include: Prioritising workloads accordingly to ensure work is accurately completed on time. Holding team members to account as and when required. To be the main point of contact for and oversee work allocation and performance objectives of medical secretaries. To fairly and objectively manage annual leave and sickness cover. To make sure that all mandatory training on Bupa Learn is completed in a timely manner. To assist with recruitment, new starter training and local induction. To ensure all clinic preparation is carried out by the medical secretaries and payment is taken when required What You'll Bring Proven experience leading or managing a Medical Secretary team, ideally within a private healthcare setting. Strong relationship management skills with consultants and key stakeholders. Ability to coordinate workloads, clinic cover, annual leave, and daily team allocation. Good understanding of consultant clinics, patient pathways, referrals, and clinical correspondence. Focused on maintaining high service standards and timely completion of letters and documentation. Experience improving processes and implementing efficient, consistent ways of working. Confident in performance management, setting expectations, and driving accountability. Experience using EMR and patient booking systems; Meddbase experience is highly desirable. Ability to prioritise effectively in a busy multispecialty environment. Hands-on leadership style with a willingness to support operational activities when needed. Strong attention to detail, patient experience, and confidentiality. Benefits Our benefits are designed to support your wellbeing and help you thrive both at work and at home, including: 25 days holiday, increasing with service. Option to buy and sell annual leave. Bupa health insurance. Enhanced pension scheme. Life assurance. Access to our Viva wellbeing programme. Gym, retail, travel, and leisure discounts. Learning and development opportunities. Why Bupa? We're a healthcare company with no shareholders, which means our customers are at the heart of everything we do. Our people are united by a shared purpose: helping people live longer, healthier, happier lives while making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all our colleagues to Be You at Bupa. We champion diversity and believe our workforce should reflect the communities and customers we serve. That's why we actively encourage applications from people of all backgrounds and experiences. Time Type: Full time Job Area: Administration Locations: London Medical
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Events Floor Manager
Nobu Hotel Portman Square - London (West), London
£36,000 to £36,000 a year
PermanentFull time
Job Ref: NOB2693 Branch: Nobu Hotel London Portman Square Location: London Portman Square, West London Salary/Benefits: Competitive salary, excellent tronc service charge and benefits Contract type: Permanent Hours: Full Time Hours per week: 40 hours per week Posted date: 16/09/2026 Closing date: 16/10/2026 At Nobu Hotel London Portman Square, we create unforgettable experiences. From elegant private dining events and luxury corporate functions to exclusive celebrations and large-scale receptions, every event reflects the renowned Nobu standards of service, quality and hospitality. We're looking for an experienced and passionate Events Floor Manager to lead our Meetings & Events service operation, inspiring a team of supervisors and waiters to deliver outstanding guest experiences while ensuring flawless event execution. This is an exciting opportunity to join a globally recognised luxury brand where innovation, leadership and exceptional service are at the heart of everything we do. Why Join Nobu? Be part of a world-renowned luxury hospitality brand Lead a dynamic and passionate events team Work on a diverse range of high-end events and functions Genuine career progression opportunities within Nobu Hotels worldwide Extensive learning and development programmes £1,000 Refer-a-Friend Bonus Discounted stays across Nobu Hotels globally Discounted food and beverage Free meals whilst on duty Wellness initiatives, discounted treatments and Pilates classes Up to 33 days annual leave through length of service Life Assurance Scheme Cycle to Work Scheme Regular employee celebrations and awards events About The Role As Events Floor Manager, you'll work closely with the Meetings & Events Operations Manager to ensure every event is delivered seamlessly from start to finish. You'll be responsible for leading service teams on the floor, building strong relationships with clients and event organisers, and creating memorable experiences that exceed guest expectations. This role is ideal for a hospitality professional who thrives in a fast-paced luxury environment, enjoys leading teams and takes pride in delivering exceptional service. What You'll Be Doing Leading Meetings & Events operations during service Managing, motivating and developing a team of supervisors and waiters Acting as the main point of contact for clients, organisers, suppliers and vendors during events Ensuring all event requirements are delivered accurately and on time Coordinating closely with kitchen and operational teams to guarantee smooth execution Creating memorable guest experiences and resolving issues professionally Coaching and developing colleagues through training, feedback and support Identifying opportunities to improve service standards, efficiency and guest satisfaction Managing procurement requirements through Procure Wizard Maintaining the highest levels of health, safety and compliance standards Championing Nobu's values of Family, Crafted, Smile and Kokoro What We're Looking For We're seeking an engaging and inspiring leader who is passionate about luxury hospitality and exceptional service. Experience managing events, banqueting or food & beverage operations within a luxury hotel or premium hospitality environment Strong leadership and people management skills Excellent organisational and communication abilities A proactive, solutions-focused approach Experience working with high-profile guests, clients and event organisers The ability to remain calm and professional in a fast-paced environment A genuine passion for creating memorable guest experiences About Nobu Hotel London Portman Square Located in the heart of London's West End, Nobu Hotel London Portman Square combines contemporary luxury with Japanese-inspired hospitality. Home to 243 guest rooms and suites, a world-renowned Nobu Restaurant, elegant event spaces and a stunning ballroom, the hotel has established itself as one of London's leading luxury lifestyle destinations. Build Your Career With Nobu At Nobu, we believe exceptional guest experiences start with exceptional people. If you're ready to take the next step in your hospitality career and lead memorable events within an internationally recognised luxury brand, we'd love to hear from you. Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity. Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects. We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted. You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.
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Senior Housing Manager
Pinnacle Group Limited - Canning Town
£40,000 to £45,000 a year
PermanentFull time
Pinnacle Group are seeking an experienced and customer-focused Senior Housing Manager to join our Homes Division and to lead the delivery of high-quality housing management services across our portfolio. The successful candidate will take responsibility for day-to-day housing operations, oversee tenancy and leasehold management, manage service performance and contractor delivery and build strong relationships with residents, clients, and key stakeholders. Working closely with the wider management team, you will ensure contractual obligations and key performance indicators are achieved while driving continuous service improvement and positive outcomes for local communities. Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities. The ideal candidate will have proven experience working within social housing environment, with a strong track record of managing complex housing issues, leading teams, and delivering excellent customer service. You will possess a sound understanding of housing legislation, tenancy management, anti-social behaviour casework and performance management. A confident communicator with strong analytical and problem-solving skills, you will be able to influence stakeholders at all levels, make effective decisions under pressure and demonstrate a commitment to improving services for residents. A Chartered Institute of Housing qualification, or substantial equivalent experience within housing, would be highly advantageous. This is an on-site role based in Canning Town, London. Who we are Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services.With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve. We’re a people-first organisation with a values-drivenculture that has stood the test of time -reflected in the way we care for both our employees and our customers. Who we’re looking for We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and iscommittedto earning and maintaining the confidence of our clients and communities. Key responsibilities: Lead the day-to-day delivery of key housing management services, including managing the voids process, overseeing the annual tenancy check programme, responding to complaints and correspondence, addressing tenancy management issues promptly, and coordinating effective responses to anti-social behaviour cases. Inspire, develop, and empower your direct report(s) to deliver excellent customer focused services, driving improved standards of tenant and estate services, and ensuring co-ordinated practices are in place to support this. Ensure that all contractual requirements are delivered and that all relevant key performance indicators are achieved. Develop strong and effective working relationships with clients, resident representatives, elected members and other key stakeholders to create a positive impression of Pinnacle and the services we deliver. Support and assist the Area Housing Manager / Housing Team Manager to identify, develop and implement service and contract improvements including key performance improvements, quality of service provision and customer satisfaction. Contribute to the effective running of the service through active participation in meetings and development events as required. Attend and participate in forums, review panels, partnerships meetings, tenant and resident meetings, community events as required. Prepare and present comprehensive reports as required. Work with the Area Housing Manager / Housing Team Manager to ensure that legal, statutory and any other relevant provision governing or affecting the service area are strictly observed. Key Requirements Proven experience in a fast-paced, front-line housing management environment, successfully managing complex cases, competing priorities and delivering high-quality resident services. Strong leadership skills with the ability to motivate, develop and performance manage teams, driving high standards and achieving challenging service targets and KPIs. Comprehensive knowledge of social housing legislation, tenancy management, anti-social behaviour processes and housing management best practice. Excellent customer service and stakeholder management skills, with a resident-first approach and a proven ability to resolve issues through positive, solution-focused decision making. Demonstrable experience of analysing performance, producing professional reports and implementing service improvements that enhance outcomes for tenants, leaseholders and clients. Our Offer We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day. As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression. In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including: Maternity/paternity packages Flexible Working Arrangements Life Assurance Enhanced Pension Scheme Additional Annual Leave Private Medical Insurance Cycle to Work Scheme Employee Assistance Programme Retail Discounts Childcare Assistance Season Ticket Loans Sick Pay Schemes Personal Development Plans
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Clinical Unit Manager
Bupa - London, England
PermanentFull time
Job Description: Clinical Unit Manager Bupa Canary Wharf, 50 Bank Street, E14 5NT Permanent, Full time (37.5 hours) Mon-Fri with occasional Saturday work (1 or 2 Saturdays a month) Salary: Competitive We make health happen This is an exciting opportunity to lead nursing and clinical services in a purpose-built Specialist Diagnostics & Dental Centre. Featuring state-of-the-art facilities including MRI, CT, X-ray, and mammography, the centre delivers a wide range of outpatient, diagnostic and day case procedure services across multiple specialities. As Clinical Unit Manager, you'll play a pivotal role in establishing and embedding clinical services, creating pathways and processes that deliver outstanding patient care and experience. You'll be a visible leader, driving clinical excellence, governance, and innovation while supporting the seamless transition of patients across care pathways within Bupa's London network. How you'll help us make health happen Lead the design, implementation, and monitoring of care pathways and clinical service delivery models. Ensure safe staffing levels and skill mix, maintaining competence across nursing teams. Drive quality assurance programmes and manage clinical audits to improve patient care. Provide strong, visible leadership and act as a role model for inclusive culture and clinical excellence. Oversee operational delivery, resource utilisation, and financial management within budgetary expectations. Manage complaints, incidents, and embed learning to continuously improve care standards. Support recruitment, retention, and development of a highly engaged nursing team. Collaborate with consultants and multidisciplinary teams to optimise patient pathways and experience. Deputise for the Centre General Manager as required. Key Skills / Qualifications Essential: Registered Nurse (Adult) with live NMC registration. Bachelor's degree or equivalent professional education. Teaching/assessing qualification. Management qualification or working towards one. Significant experience in a senior nursing role within Outpatient/Diagnostic settings. Experience leading new service implementation and managing clinical audits. Strong knowledge of NMC Codes, governance, and resource management. Excellent leadership, communication, and financial awareness. Desirable: Diploma in Management Studies or equivalent. Safe sedation training. Experience in radiology nursing, theatres/anaesthetics, or research and development. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Payment of professional registration fees Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell. Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Nursing & Theatres Locations: Canary Wharf
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Junior Category Manager
Sodexo Ltd - Hybrid - Any office
£1 to £1 a year
PermanentPart time
Junior Category Manager Location:Hybrid - Any office – Expected to travel when required Salary: Competitive Build your career in Procurement & Supply Management with Sodexo. We're seeking a proactive Junior Category Manager to support the procurement and category management of Facilities Management (FM) services and products across the UK & Ireland. Working closely with stakeholders and suppliers, you'll help deliver category strategies, generate sustainable savings, and contribute to the effective management of FM-related spend while ensuring quality, compliance, and value for our customers. This is an exciting opportunity for someone with strong commercial awareness, excellent relationship-building skills, and a passion for achieving results. Previous procurement experience is not essential, making this an ideal role for someone looking to develop their career in a dynamic and supportive environment. What You'll Be Doing – is for FM Supporting the management and development of assigned procurement categories. Working with suppliers and stakeholders to deliver category strategies aligned to business objectives. Identifying opportunities to generate savings, improve efficiencies, and increase commercial value. Supporting supplier negotiations to secure competitive pricing, rebates, and contract terms. Managing and maintaining supplier framework agreements and commercial documentation. Monitoring supplier performance and helping to drive continuous improvement. Supporting the management of products and services within procurement systems, ensuring data accuracy and compliance. Analysing spend, supplier, and product data to identify trends and opportunities. Collaborating with Finance and Supply Management teams to support reporting and performance tracking. Working with global procurement teams to implement and align supplier contracts across the UK & Ireland. Building strong relationships with suppliers, internal stakeholders, and business partners across multiple functions. Keeping up to date with market trends, innovations, and supplier developments to help deliver best-value solutions. What We're Looking For We're open to candidates from a variety of backgrounds. While procurement or supply management experience may be beneficial, it's not essential. You'll bring: Strong commercial awareness and financial acumen. A passion for delivering results and exceeding expectations. Excellent analytical and problem-solving abilities. Advanced Excel skills and proficiency in Microsoft Office and Teams. Strong attention to detail and data accuracy. The ability to interpret and analyse data to support decision-making. Excellent communication and stakeholder management skills. Confidence presenting to internal and external stakeholders. A collaborative approach and the ability to build trusted relationships quickly. A strategic mindset combined with a hands-on approach. Ambition to build a long-term career within Procurement and Supply Management. The ability to work independently and effectively in a remote working environment. Experience with Power BI would be advantageous but is not essential. Previous experience supporting FM-related categories is preferred but not essential. Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. For further details regarding our Sodexo benefits please see attached. Ready to be part of something greater? Apply today! About The Company At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity.We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
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Cluster Maintenance Manager
Apex Hotels
Competitive Pay plus excellent company benefits and perks.
PermanentFull time
Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Cluster Maintenance Manager for Apex Temple Court and Apex City of London Hotel. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality – it's what brings the spark, the curiosity, and the human touch to every interaction. Role Overview Our Cluster Maintenance Manager will always be motivated and highly engaged to provide personalised 'world class' customer care and service to all guests, team members, clients and directors, in line with our brand standards and procedures – ensuring every guest request is completed promptly and decisively, and aspiring to make the impossible, possible. As part of the senior leadership team, you will be responsible for leading a multi-disciplined maintenance team in the delivery of the short and long-term planning and management of the engineering operations for the cluster properties, across both the front and back of house. You will ensure an efficient and economic running of the engineering disciplines, supplying services as required to the entire operation and maintaining equipment, building and utility services in optimum condition. This role will include operational cluster shift coverage across a seven-day senior duty management rota and working between properties on a rotational basis. Main Responsibilities Lead the planning, scheduling and delivery of all preventative and reactive maintenance programmes across accommodation, public areas, and mechanical and electrical plant systems Develop and deliver annual OPEX, CAPEX, repair and refurbishment plans, on time and within budget Proactively control maintenance consumable costs against departmental budgets and revenue performance Drive product quality standards and property upkeep through regular strategy meetings, performance reviews and continuous improvement Oversee the implementation and ongoing use of the Engineering Management System (LOGIT / CAFM Explorer) to support efficiency and compliance Achieve monthly Net Promoter and Guest Review Index targets, maintaining exceptional standards of presentation and attention to detail Lead health, safety, compliance and building security activity, ensuring all statutory requirements, audits and inspections are met Produce clear cost-benefit analyses and business cases to support capital investment decisions Coach, train and develop the engineering team to maximise productivity and service quality Collaborate with hotel leadership and external stakeholders to deliver strategic objectives, support community initiatives, and promote apprenticeship and talent development About You As Cluster Maintenance Manager, you will show initiative, be able to prioritise your workload, and have an organised and methodical approach to your work. You will have an excellent understanding of Health and Safety in the workplace, plus a good understanding of legal compliance and record keeping. This role is based across our London Cluster, and you will support other Lead Engineers within the wider cluster. We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role as you begin your journey with us. To excel within this role, you will have: Clear and influencing communicator with the ability to interact across all levels Ability to adapt and drive a continuous growth and transformational mindset Strong organisation skills with the ability to multitask Thorough knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, refrigeration and HVAC equipment A cost-efficient and profit-driven approach The ability to identify and manage the best resources to achieve targets The ability to translate strategies into practical plans Confidence deploying time-in-motion exercises to ensure optimum cost engineering A track record of building and developing a guest-centric team culture A strong understanding of related H&S building and engineering requirements A coaching, supporting and challenging approach to deliver operational targets The ability to create an open environment Benefits You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits, which includes: 35 days holiday Access to an external Employee Assistance Programme In-house company interactive employee communication app Entry to our state-of-the-art gym and pools Healthy meals to enjoy while you're working Training and development from day one £200 referral bonus when your friends or family join the team And once you smash your probation, you'll also receive: Contributions to a pension scheme Involvement in our employee recognition schemes 50% discount in our restaurants Annual anniversary complimentary guest experience – overnight stay and dinner for two Cycle to Work Scheme Discounted room rates Spa discount Life Assurance Cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion – the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship.
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Deputy Home Manager
Elysium Healthcare - Surbiton
£29,153 to £29,153 a year
PermanentFull time
Time to move your career forward by joining the team at 1a Upper Brighton Road as Deputy Home Manager and help people with a learning disability and/or autism to build a brighter future. Working 37.5 hours a week, you will provide support to people who may be living with severe learning disabilities, autism and behaviours that challenge. The service users may also have profound and multiple communication difficulties, sensory impairments and physical health problems. From facilitating the development of a quality social care service to meeting financial targets to deputising as the service lead, including on call duties, you will be the Home Managers right-hand person, ensuring the smooth running of the service. With experience from within the care sector as a senior employee, you will assist with the strategic development of the care home, which will see you abide by and work towards Elysium’s objectives and business plans. What you will be doing You will support the Home Manager to lead the team in providing high-quality care and support to people with Learning Disabilities and Autism, while also supporting your colleagues and promoting good teamwork. As the Deputy Home Manager, you will empower the individuals we support and deliver supervision to staff in order to ensure the delivery of great care. Working alongside the Manager to co-ordinate the on-call service, manage budgets, leading by example and acting as a role model to all members of the team, you will help create a positive learning environment making a real difference and changing lives for the better. Other duties include: Supporting the Registered Manager to prepare for contract reviews and represent the organisation in respect of service delivery. Supporting the Registered Manager to create, maintain and enhance productive working relationships within the home. Ensuring the appropriate number and skill mix of staff on duty at any given time subject to company protocol and the needs of the service users. Planning, implementing and monitoring the Person Centred Approach to care within the home. Working 37.5 hours per week, mainly weekdays, 9am to 4:30pm , but would expect some flexibility across 7 days depending on the needs of the service at the time. Things that you will have: Qualified to NVQ Level 3 or willing to work towards An excellent track record in a senior role within the healthcare sector. An understanding of learning disabilities, epilepsy and sensory processing issues. A passion for improving clinical quality and care. Strong leadership skills. Where you will be working: Location:1 a Upper Brighton Road, Surbiton, Surrey, United Kingdom, KT6 6LQ 1a Upper Brighton Road provides a specialist residential service for adults of all gender identities who have a learning disability, or who are autistic, and have behaviours which, due to their diagnosis may be of concern/distress. Residents may also have profound and multiple communication difficulties, sensory impairments and physical health problems. The aim of the service is to encourage individuals to lead a full and purposeful life, enabling them to live more independently in the heart of the community. This is achieved through a programme of active community engagement, that promotes meaningful social networks and the development of bespoke coping strategies. This also supports developing further independence and social skills, including participating in meal preparation, learning about safety measures both in their environment and out in the community. What You’ll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Annual salary of £ 29.153 The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future Free/subsidised meals and onsite/local free parking About your next employer: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
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