Duty Shift Manager - Shopping Centre Environment - 42 hours per week
Vacancy Filler - London
£15.80 to £15.80 an hour
PermanentFull time
An exciting opportunity has arisen for a Duty Security Manager at a refurbished, high-footfall corporate retail destination in the heart of London’s West End. This vibrant site sits between Selfridges and Oxford Circus, offering a dynamic environment at the centre of the capital’s retail and entertainment district.As Duty Manager, you will be responsible for overseeing the safety and security of all people and property across public areas and facilities. You’ll be expected to lead by example, delivering high standards of guarding, safety, and customer service to both clients and visitors. This role requires a proactive, professional approach and the ability to manage incidents calmly and effectively in a fast-paced setting.Information:Position: Duty Shift ManagerLocation: London (W1K)Pay Rate: £15.80 per hourHours: Average 42 hours per week Shifts: 4 On 4 Off - Days & Nights Job Requirements:SIA Licence required.CCTV Licence required Experience as a Team Leader/Supervisor/Lead Officer is required.Excellent communication both written & verbal & customer service.Reliable, Responsible and PunctualTo have a smart appearance befitting the companyFlexible in the approach to daily duties and additional events when held on site.Computer literate in Microsoft Word, Outlook, and ExcelBe calm under pressure and confident in dealing with confrontational situations.Able to work as part of a team as well as on your own.Job Responsibilities:To be responsible for the deployment of the security team to ensure that a satisfactory security presence is maintained on site as required by the customer representative(s).To ensure that all security personnel adhere to their duties and policies and procedures of the site and report any breach of these immediately to your line manager.To ensure that discipline is maintained on shift including the wearing of full uniform and punctuality of officers.To ensure the handover is checked at the beginning of the shift to ensure all vital details are carried out before their time.To ensure the highest standards of customer care are maintained all times when dealing with staff and visitors to the site.Proactively monitor and maintain staff discipline, standards, and conduct.To keep a proactive outlook and regular patrol all aspects of the site/sOversee that the contract’s officers are all performing to the required standards and take appropriate actions to remedy any shortfalls. Monitor patrols are being adequately completed and to the expected frequency.Liaise regularly with CIS Managers and senior Supervisors ensuring that they are kept updated on all important aspects.Regularly audit site equipment & ensure that site paperwork is correctly maintained.Ensure correct deployment of staff.Build a relationship with our main Control Room to both understand each other’s requirements.Establish a thorough understanding of the site specification and monitor the frequencies of all activities ensuring they are current and in line with expectations.Maintain confidentiality and establish and maintain a good reputation with all.Respond to communication in a professional and timely manner.Identify any training needs for your staff and feedback to your line management whilst completing appropriate training documentation and records.Take a proactive approach to increasing the services offered to customer.Ensure any changes to site operations are referenced and included within the Assignment Instructions for the site against which all Security Officers should be assessed to ensure their understanding and compliance. All instructions must be signed as having been read and understood. If new duties are not referenced, then this must be brought to your line management’s attention.Set and maintain the highest personal and professional standards as an employee of CIS and adopt a total quality approach to every aspect of your work, colleagues, and customers.Regularly inspect all administrative, health and safety and quality procedures and ensure you and your team are compliant.Ensure that all required risk audits are completed, and any issues escalated to your line management.Monitor the Security Officer’s performance, conduct annual appraisals in line with company policy and encourage their personal development.To keep a proactive outlook and regular patrol all aspects of the site/sAttend all required meetings with the customer and your line management in support of the company’s aim of consistent quality service delivery.Ensure that you complete and submit timesheets/holiday and sickness forms within the given timescales.Liaise closely with your Team to ensure that they are aware of the changing requirements of the contract.Monitor absence levels on shift and engage with your line management to reduce any ongoing absence issues.Take detailed notes of all investigatory/capability actions taken against employees making sure that all such matters are first referred to the Senior Security Supervisor or Account ManagerCarry out any reasonable requests made by CIS management.Benefits:Health care plan (HSF)Perk Box (HSF) - discounts & offers from cinema tickets to days outCycle to work schemeTailored Site UniformFirst class training allowing you to develop your skillsA view for career developmentLong service & Employee Recognition awardsAnd much more!!A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities. CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do. They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service. CIS Security is a multi-award-winning company, recently being awarded World’s Happiest Workplace in 2025.At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decisions are based on qualifications, quality, and business needs.Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.
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Information Governance and Records Manager | Central London Community Healthcare NHS Trust
Central London Community Healthcare NHS Trust - London
£58,133 - £65,261 per annum, inclusive of HCAS
PermanentFull time
Join CLCH’s Information Governance (IG) team as an Information Governance and Records Manager and play a key role in ensuring information is managed, protected and used appropriately across the Trust. Working closely with the Head of Information Governance, Data Protection Officer and Deputy Head of Information Governance, you will contribute to the delivery of IG strategies, policies and compliance. You will have the opportunity to influence good practice across the organisation, provide practical advice on complex IG matters and raise awareness of effective records management. A key part of the role is managing the Trust-wide archiving service. You will identify and appraise records held at Trust sites and in off-site storage, ensuring records are appropriately archived or securely destroyed in line with national guidance. You will also support data protection audits, DSP Toolkit requirements and records management training, while helping coordinate the work of the Information Governance Group (IGG) and Information Asset Group (IAG). This is a varied role offering the opportunity to make a meaningful contribution to information governance, data protection and records management across CLCH. • Support the Trust’s compliance with relevant information governance legislation, guidance and best practice, including UK GDPR, Data Protection Act 2018, Access to Health Records Act 1990, Freedom of Information Act 2000, Environmental Information Regulations, common law duty of confidentiality, Caldicott recommendations and the Records Management Code of Practice. • Support data protection audits and contribute to DSP Toolkit requirements. • Review and provide timely advice on IG queries, including contracts, information-sharing and transfer agreements, service mobilisations and demobilisations, and Data Protection Impact Assessments (DPIAs). • Ensure accurate and up-to-date DPIAs and the Freedom of Information publication scheme are maintained. • Support records management training and raise awareness of good records management practice. • Coordinate the preparation of agendas, reports and minutes for IGG and IAG meetings. • Manage the Trust-wide archiving service, including identifying and appraising records held at Trust sites and in off-site storage and preparing records for archiving or ensuring their secure destruction in line with national guidance. • Work with the Head of IG, Data Protection Officer and Deputy Head of IG on matters relating to information governance and the delivery of IG strategies, policies and compliance. • Promote effective information governance and records management across CLCH. We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us. What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments. Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide. We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care. Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment. This advert closes on Tuesday 29 Sep 2026
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Contract Specialist Services Manager | Chelsea and Westminster Hospital NHS Foundation Trust
Chelsea and Westminster Hospital NHS Foundation Trust - Chelsea London
£39,959 - £48,117 per annum plus HCAS
ContractFull time
The Contracts and Specialist Services Manager is a key leadership role within Chelsea and Westminster NHS Foundation Trust, responsible for the effective management, performance, and compliance of specialist Estates and Facilities services delivered through external contractors. The postholder will ensure all contracted services are provided safely, efficiently, and in accordance with statutory legislation, NHS Health Technical Memoranda (HTMs), Trust policies, and contractual obligations. Acting as the primary liaison between Estates and Facilities, Procurement, and service providers, the role will lead contract mobilisation, performance management, compliance monitoring, and continuous service improvement activities. The postholder will be responsible for developing and implementing robust contract management frameworks, including Service Level Agreements (SLAs), Key Performance Indicators (KPIs), governance arrangements, and performance reporting mechanisms to ensure high-quality and value-for-money service delivery. The role also has responsibility for managing the Trust's specialist service contracts, stores, and supply chain functions, ensuring the availability of materials, equipment, and resources required to support operational services. Working closely with the Estates Manager, the postholder will contribute to financial planning, risk management, lifecycle planning, and capital investment decisions. The postholder will lead the delivery and performance management of specialist Estates and Facilities services provided by external contractors, ensuring compliance with statutory requirements, NHS Health Technical Memoranda (HTMs), Trust policies, and industry best practice. Acting as a key liaison between Estates and Facilities, Procurement, and service providers, they will oversee the effective mobilisation, monitoring, and continuous improvement of contracted services. The role is responsible for developing and managing robust contract management arrangements, including Service Level Agreements (SLAs), Key Performance Indicators (KPIs), performance reporting, and improvement plans to ensure high-quality, cost-effective service delivery. The postholder will monitor contractor performance, manage risks, resolve operational issues, and ensure contractual obligations are achieved. The postholder will support audits, inspections, and regulatory reviews, ensuring that documentation is maintained to the required standards. They will also contribute to the development of policies, procedures, and safe systems of work, promoting accountability, service excellence, collaboration, and continuous improvement across all areas of responsibility. Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children’s services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid. We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future. We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring. The postholder will provide strategic and operational management of specialist Estates and Facilities services delivered through contracted providers, ensuring services are safe, effective, compliant, and aligned with the Trust's objectives. The role combines responsibility for contract management, compliance assurance, technical oversight, CAFM system management, financial control, governance, risk management, supply chain operations, and continuous service improvement to support the delivery of high-quality estates and facilities services across the organisation. The postholder will ensure that all contracted services operate in compliance with statutory legislation, NHS Health Technical Memoranda (HTMs), Health Building Notes (HBNs), Trust policies, and industry best practice. They will establish and maintain effective compliance monitoring arrangements, audit programmes, evidence records, and assurance processes to ensure contractual obligations, regulatory requirements, and quality standards are consistently achieved. They will support internal and external audits, inspections, and accreditation processes, ensuring services remain inspection-ready and that improvement actions are implemented and monitored to completion. The role will provide technical oversight of specialist estates and facilities contracts, ensuring services are delivered in accordance with agreed specifications, legislation, NHS guidance, industry standards, and contractual requirements. The postholder will review technical reports, maintenance records, performance information, statutory compliance documentation, and audit findings to ensure services are delivered safely, effectively, and efficiently. They will monitor contractor performance against agreed KPIs, SLAs, and quality standards, identifying opportunities for service improvement and implementing corrective actions where required. The postholder will lead the management and development of the Trust's Computer Aided Facilities Management (CAFM) system, ensuring that maintenance activities, statutory inspections, compliance records, contractor data, performance measures, and service schedules are accurately recorded and maintained. They will oversee the integration of contractual requirements and compliance documentation into the CAFM platform, develop reporting and workflow processes, and utilise system data to support service planning, performance management, resource allocation, operational decision-making, and compliance assurance. A key aspect of the role will involve the management of specialist facilities infrastructure and assets, supporting asset lifecycle planning, infrastructure resilience, business continuity, and capital investment programmes. The postholder will contribute technical expertise to long-term asset management strategies and ensure critical assets are appropriately monitored and maintained to support regulatory compliance and operational continuity. The postholder will establish and maintain robust contract monitoring and assurance frameworks, leading regular performance reviews, service meetings, compliance reporting, and contractual governance activities. Acting as a key liaison between Estates and Facilities, Procurement, contractors, and operational stakeholders, they will promote effective partnership working, resolve service issues, and drive continuous improvement initiatives. They will also support the development of technical specifications, tender documentation, procurement exercises, and business cases, ensuring services deliver value for money whilst meeting operational and compliance requirements. The role will have responsibility for stores and supply chain operations, ensuring the effective management of stock, materials, consumables, and equipment required to support service delivery. This will include oversight of inventory management systems, procurement processes, storage compliance, supplier performance, and stock control arrangements. The postholder will ensure compliance with procurement legislation, health and safety requirements, and Trust governance standards while minimising waste, controlling costs, and maintaining operational resilience. Working closely with the Estates Manager, the postholder will contribute to budget planning, financial forecasting, expenditure monitoring, and financial reporting across specialist contracted services. They will monitor contractual expenditure, support value-for-money assessments, identify efficiency opportunities, and contribute to business cases and investment proposals. The role will provide financial analysis and management information to support effective decision-making and continuous improvement. The postholder will provide leadership and management to a small team of administrative, logistics, and support staff, ensuring staff receive appropriate supervision, coaching, training, and development opportunities. They will promote high standards of professionalism, customer service, accountability, inclusion, and continuous improvement, creating a positive working environment aligned to Trust values and objectives. The role will be responsible for producing accurate and timely reports relating to contract performance, compliance activity, financial performance, operational risks, and service outcomes. The postholder will analyse performance trends, identify areas of risk and improvement, and present information to senior managers, governance groups, and Trust committees to support effective oversight and assurance. Governance and risk management will underpin all aspects of the role. The postholder will identify, assess, manage, and report risks associated with estates and facilities services, ensuring appropriate mitigation plans are in place. They will support business continuity planning, incident management, investigations, and lessons learned reviews, providing technical expertise and assurance where service failures, compliance breaches, or operational incidents occur. The postholder will maintain strong professional relationships with internal and external stakeholders, including contractors, clinical teams, operational managers, procurement colleagues, regulators, and partner organisations. They will represent the Estates and Facilities department at meetings, working groups, project boards, and Trust committees as required, promoting collaborative working and continuous service improvement. The postholder will maintain an ongoing commitment to professional development, ensuring knowledge remains current in relation to estates legislation, NHS guidance, contract management, CAFM systems, procurement regulations, compliance standards, and emerging technologies. They will support innovation, learning, and best practice across the department and will undertake any other duties consistent with the grade and responsibilities of the role as delegated by the Estates Manager to support the effective delivery of Estates and Facilities services. This advert closes on Sunday 27 Sep 2026
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Junior Service Manager - Imaging | Chelsea and Westminster Hospital NHS Foundation Trust
Chelsea and Westminster Hospital NHS Foundation Trust - Isleworth
£55,524 - £62,652 per annum incl. HCAS
PermanentFull time
Junior Service Manager - Imaging We are looking for a proactive and motivated individual to join our Imaging team at West Middlesex University Hospital as a Junior Service Manager. This is an exciting opportunity to join the Trust, with the opportunity to gain experience in a dynamic team. The trust is focused on delivering best patient experience andhigh quality and efficient patient services in the imaging department The Junior Service Manager will assist the Deputy General Manager and General Manager in the delivery of objectives across the Directorate as well as directly managing mutually agreed projects and service improvement initiatives. The Junior Service Manager will be responsible for staff management, project managing/coordinating a number of identified innovation projects and service improvement initiatives within Imaging. The Junior Service Manager will ensure that line management of his or her staff is undertaken professionally and that each member of staff has an appraisal and development and training plan consistent with Directorate, Division and Trust objectives. This position will be accountable for the Imaging service at West Middlesex University Hospital (WMUH), including operational support on the delivery of the new diagnostic centre (DTEC) project. The Junior Service Manager will have overall responsibility for diagnostics performance management (DM01, cancer -2WW) at WMUH site, providing support when required to Chelsea and Westminster Hospital site. The role will require effective collaboration with corporate admin teams, medics, nurses and other interdependent departments. The Service Manager will work closely and in partnership with other members of the Directorate’s management team, in particular, Service Directors, Deputy General Manager, General Manager, Super Intendents and Charge Nurses to achieve agreed performance, financial productivity targets and clinical quality indicators. Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex. We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs. The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period. Some roles may require weekend shifts at multiple sites. Provide hands-on operational management to the imaging service, ensuring the delivery of services in line with expected service standards. Be accountable to the Deputy General Manager and the General Manager for the monitoring and delivery of key quality, productivity and performance targets e.g DM01 and Cancer. Take responsibility for the investigation and co-ordination of complaints that are predominantly administrative/ medical related within the directorate working closely with the Service Directors, Super Intendents and nurses, medical staff and with the Patient Advisors. Manage and implement innovation projects in all areas of the directorate as identified by the Deputy General Manager. Be responsible for effective communication including regular team and departmental briefing. Promote excellent customer service and patient experience throughout all areas of responsibility, taking remedial action to correct poor and unresponsive serviceSupport the delivery of quality and Clinical Governance objectives such as risk management and incident reporting/investigation Participate in business planning ensuring multi-disciplinary involvement at specialty level in activity and development plans Ensure that clinic templates, procedure schedules and rotas deliver care at times that meet service capacity and patient needs. Assist the Deputy General Manager in the production, implementation and revision of operational policies throughout the Directorate, instigating the changes to or implementation of policies and procedures Support completion of patient and staff surveys and other feedback mechanisms, formulating remedial action plans. This advert closes on Thursday 1 Oct 2026
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Commercial Pricing Manager - Private Healthcare | Imperial College Healthcare NHS Trust
IMPERIAL COLLEGE HEALTHCARE NHS TRUST - London
£58,133 - £65,261 pa inclusive
PermanentFull time
Imperial Private Careis seeking a commercially minded and analytically strongCommercial Pricing Managerto lead the development of pricing strategies that support growth, sustainability and innovation across its portfolio of private healthcare services. Working at the heart of one of the UK's leading academic healthcare organisations, you will play a key role in shaping how services are costed, priced and positioned within an evolving healthcare market. This rolecombines commercial analysis, strategic thinking and stakeholder engagement, providing the opportunity to influence decision-making at both operational and senior leadership levels. You will work closely with colleagues across finance, operations, business development and clinical teams, as well as external partners including private medical insurers and consultants. Through robust analysis and commercial insight, you will help ensure services remain competitive, financially sustainable and aligned to organisational objectives. This role would suit an ambitious professional seeking to further develop their commercial healthcare expertise while contributing to the growth and long-term success of Imperial Private Care. Please review our attached Job Description for the essential criteria needed to apply for this role. • Lead the development and maintenance of costing, pricing and profitability models across private healthcare services. • Develop pricing strategies that support commercial growth and financial sustainability. • Support contract negotiations and pricing discussions with private medical insurers and other commercial partners. • Undertake market benchmarking, competitor analysis and commercial research to inform pricing decisions. • Provide financial and commercial insight to support strategic decision-making and business planning. • Assess the viability and pricing requirements of new services and commercial opportunities. • Ensure pricing structures are accurately reflected within billing and contract management systems. • Produce clear and actionable analysis to support senior stakeholders and operational teams. • Build effective relationships with consultants, insurers and internal stakeholders across finance, operational, clinical and business development functions. • Contribute to commercial projects that support the continued growth and development of Imperial Private Care. At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. Environmental sustainability Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environmentwww.imperial.nhs.uk/about-us/our-strategy/green-plan. The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert. This advert closes on Thursday 1 Oct 2026
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Deputy Technical Services Manager | Guy's and St Thomas' NHS Foundation Trust
Guys and St Thomas NHS Foundation Trust - London
£66,274 - £73,496 pa
PermanentFull time
The department of Renal Technical Services predominantly supports the large GSTT dialysis service with hospital and satellite services covering South East London, West Kent and the Channel Islands. The Renal Unit provides dialysis support for a large number of patients across the region, with the technical team ensuring that equipment is in working order, ensuring the clinical service is safely delivered and that operational issues can be addressed as quickly as possible. The team also provides responsible oversight to the Urology decontamination service ensuring that the processes employed adhere to national and Trust standards and guidance. The team also work closely with the Urology department to ensure medical equipment is adequately maintained and managed effectively. The Deputy Technical Manager will have a responsibility to effectively manage the day-to-day provision of technical support provided on the Guy’s site and to oversee and provide back-up technical support as required to all other areas. They will assist the Technical Manager with in the management of the department management and deputise for them in their absence. The Deputy Technical Manager will have to be able to repair, maintain and service all dialysis equipment used within the directorate, to the manufacturers’ standards and will be expected to provide advice, expertise and support to the adult renal unit, the renal satellite units, the paediatric renal unit or to home patients on all technical matters, including training, purchasing, and technological developments. They will also assist with the management and audit of Urology decontamination equipment providing support to the Technical Manager and Decontamination Lead. The Deputy Technical Manager will be expected to participate in the technical “On-Call” service by assisting with the provision of the back-up “On Call” support service and to ensure that the “ON Call” service is maintained appropriately. We are a small team supporting a busy renal department working for a leading London NHS Hospital Trust. The department currently supports 7 renal satellite units, including a unit on Guernsey, we have an active and expanding home haemodialysis patient population across the South East. We currently look after 200+ haemodialysis machines which support over 800 patients receiving haemodialysis treatment. 4.1 Technical Responsibilities: • To have a responsibility to effectively manage the day-to-day provision of technical support provided on the Guy’s site, working with the team of technologists, leading by example and ensuring the workload is effectively prioritised and completed, also ensuring that technical support is appropriately provided to all the other technical areas. • To work with and assist the Technical Manager with departmental management and be able to deputise for him in his absence at various multi-discipline meetings. This will demand a variety of skills including leadership, partnership working, team working, resource management and general management skills. • To be involved with the development of the technical department policies and also their implementation. • To be able to repair, maintain and service all dialysis equipment used within the Renal Directorate to the manufacturers’ standards and be able to lead and support the other technologists with all technical problem solving. • To undertake regular audit and spot checks of Urology decontamination processes in line with national and Trust guidelines • To ensure that all Urology decontamination equipment is working as expected, undertaking water testing to ensure a sterile service is being provided • To be expected to provide advice, expertise and support to the adult renal unit, the renal satellite units, the Paediatric renal unit or to home patients on all technical matters. • To be expected to participate in the technical “On-Call” service and ensure the service is maintained and operated appropriately. • To carry-out installations, repairs, servicing, calibrations and removals on a full range of Haemodialysis and Peritoneal Dialysis machines and associated medical equipment, in line with the manufacturers’ recommendations and guidelines within the Adult and Paediatric Renal Service. • To ensure that all dialysis, water and medical equipment is repaired promptly and serviced regularly in line with the manufacturers recommendations and their specifications, and with regard to all health and safety requirements. • To maintain systems for identifying new equipment entering service and equipment no longer suitable for service, ensuring that safety checks, acceptance tests and documentation are completed for all new equipment before use, and that old equipment is identified and safely removed from use. • To maintain and or assist with the development of procedures for maintenance, servicing and testing of dialysis equipment, ensuring compliance with current standards, legislation, guidelines and Renal Unit & Trust policies. • To ensure adherence to the Planned Preventative Maintenance programme for all equipment. • To assist in the development of a technical quality assurance (QA) programme, incorporating full policy and procedure documentation. • To ensure that adequate and appropriate supplies of spare parts are ordered and appropriate stock levels maintained. • To work with the Medical Equipment and Decontamination Lead with the maintenance of the medical equipment inventory, which involves monitoring, managing and advising on the purchase, training, use, repair, service, replacement and disposal of equipment used within the TR&U directorate, whilst ensuring accurate records are maintained and regularly updated accordingly. • To ensure that all machines are of the same quality standard and are monitored and developed with common software programmes, that upgrades are performed on all. Please review job description document for full role responsibilities. This advert closes on Tuesday 29 Sep 2026
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Medicines Management Pharmacy Technician | South London and Maudsley NHS Foundation Trust
South London and Maudsley NHS Foundation Trust - Camberwell, London
£38,488 - £46,852 per annum inclusive of HCAS (Inner)
PermanentFull time
An opportunity has arisen for a qualified and experienced pharmacy technician to join our established, friendly, and dynamic medicines management team at South London and Maudsley NHS Foundation Trust. The post holder will support the safe, effective and timely supply of medicines to patients and end users across the Maudsley Hospital, as well as covering some dispensary services. • To participate in the provision of pharmaceutical care initiatives to ensure the safe, appropriate and cost effective use of medicines. • To provide safe, timely, cost effective appropriate and high quality pharmaceutical services for patients and staff. • To act as a role model to junior staff and provide support and training • To assist in ensuring that key processes and procedures are in place • To supervise Pharmacy Technicians, Assistant Technical Officers and, where appropriate Pre Registration Trainee Pharmacy Technicians (PTPT) You will be a registered pharmacy technician with an NVQ level 3 in pharmaceutical sciences or equivalent. You will be an accredited checking technician, although applications will be considered from those who are working towards accreditation. Education and training is encouraged and support is provided by the education and training Chief Technician. As part of the medicines management team , you will have responsibility for the delivery of a high quality service to both inpatients and outpatients at SLaM. This post provides the opportunity to use your skills providing patient care at ward level, as well as delivering an efficient, technician led dispensary service. The post involves working alongside our clinical pharmacists providing an integrated delivery of pharmaceutical care initiatives for patients in the Trust to ensure safe, appropriate and cost-effective use of medicines. South London and Maudsley NHS Foundation Trust provides the widest range of NHS mental health services in the UK. We are a world leading Trust in research, working closely with the Institute of Psychiatry, Psychology and Neuroscience at King’s College London. Our services include the Maudsley Hospital, Bethlem Royal Hospital and the Ladywell unit at Lewisham Hospital. We are also part of King’s Health Partners Academic Health Sciences Centre. The pharmacy department provides a clinical and dispensing service to wards and community teams in Croydon, Southwark, Lambeth and Lewisham across three main hospital sites as well as a wide variety of community mental health teams. We provide information about medication to both staff and patients to improve understanding and contribute to evidence-based care. • To provide a comprehensive pharmaceutical Medicines Management service to patients. • To work as an Accredited Checking Technician and be able to check clinically screened prescriptions. • To be able to act independently in following department SOPs • To dispense medication accurately and be able to decide when it is necessary to refer to the Senior Clinical Pharmacists. • To participate in the provision of patient counselling to patients and their carers • To participate in the provision of Medicines Reconciliation and PODs service to wards and community units. • To be carry out stock checks / stock top ups on wards and/or community units. • To order non-stock items from electronic prescription charts (EPMA) for supply by pharmacy • To assess and credit returned drugs, following the Pharmacy returns policy • To provide teaching and support to other health care professionals regarding good dispensing practice, medicine usage and storage, both internally and externally. • To assist day to day organisation of staff in the dispensary and to facilitate efficient running of service ensuring that procedures relating to good dispensary practice are followed. • To participate in research and audit undertaken in pharmacy • To guide and act as a practice supervisor to Pharmacy Assistants, pre-registration pharmacy technicians and Trainee Pharmacists as appropriate in medicines management and dispensary techniques. • To ensure that the principles of safe and secure handling of medicines are adopted and to take part in quality assurance systems for pharmaceutical services. • To attend and participate in departmental education and training meetings. • To maintain a Continuing Professional Development portfolio. • To communicate clearly and sensitively about patient medication issues both internally and externally. • To participate in the dispensary cover rota. This includes taking in prescriptions and verify personal details; take a current drug history from the patient or carer to identify any drug allergies, drug interactions or problems with the medication prescribed; to give out patient medication to patients and counsel the patient on their medication to promote concordance. This will include the name of the medication, dosage, common side-effects and administration details including use of devices. In addition, resolve any queries or concerns a patient may have about their medications. • To provide accurate record keeping of controlled drugs kept in the pharmacy including supplies to wards and departments and orders received into the pharmacy • To undertake any other duties as may be reasonably requested by the Director of Pharmacy consistent with the responsibility of the post • To take part in annual pharmacy stocktake • To participate in Saturday and Bank Holiday working, when required This advert closes on Sunday 4 Oct 2026
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Qualitative Insights & Engagement Manager | Chelsea and Westminster Hospital NHS Foundation Trust
Chelsea and Westminster Hospital NHS Foundation Trust - London
£49,387 - £56,515 per annum plus HCAS
ContractPart time
The Qualitative Insights and Engagement Manager will play a key role in supporting the delivery of high-quality qualitative insights that inform the work of ICHP and its partners, including the design and delivery of evaluations and patient, public, and professional involvement activities. Working closely with the Senior Qualitative Insights and Engagement Manager, the post-holder will help deliver qualitative insight activities that support the successful delivery of projects across ICHP. The role requires the ability to work autonomously, drawing on specialist expertise to provide advice and guidance to ICHP colleagues and external stakeholders, ensuring that qualitative insights contribute to effective decision-making and successful outcomes. The post-holder will bring a strong understanding of qualitative research methods and experience in a range of engagement and involvement approaches, including deliberative methods, facilitation, survey design, interviewing, and co-design. Excellent communication skills will be essential, with the ability to translate complex ideas into clear, engaging content and activities. The role also includes contributing to the ongoing development of ICHP's culture and ways of working, sharing responsibility for making ICHP an inclusive, collaborative, and rewarding place to work. ICHP is a partnership organisation bringing together healthcare providers and universities across North West London. We work collaboratively across our health and research ecosystem in NWL and with industry partners to deliver innovation in practice. Our goals: Health:a healthier population, enabled by a systematic focus on prevention, detection and treatment of disease Growth:a vibrant UK economy driven by a productive population and thriving healthcare and life sciences industry Service:a sustainable health and care service that delivers high quality care for all citizens Our priorities: Create:cultivate the best conditions for the end-to-end testing and scaling of innovation Advance:data-driven change, harnessing our capabilities and assets across the lifecycle Sustain:support our members with the problems of today, enabling an NHS Fit for the Future Shape:the future of health through investments in advanced technologies and funding models • Support the Senior Qualitative Insights and Engagement Manager to implement ICHP’s overall strategic approach to qualitative insights. • Independently lead on planning and delivering qualitative activities. For example, depth interviews and focus groups with a wide range of stakeholders. • Share subject matter expertise through leading internal teaching sessions and regularly acting as an expert advisor for colleagues and stakeholders. • Collate findings from qualitative activities and synthesise these to create accessible and actionable insights. • Represent ICHP in regional and national engagement and involvement networks as necessary. This advert closes on Wednesday 7 Oct 2026
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Medicines Management Pharmacy Technician | South London and Maudsley NHS Foundation Trust
South London and Maudsley NHS Foundation Trust - London
£38,488 - £46,852 per annum inclusive of HCAs
PermanentPart time
An opportunity has arisen for a qualified and experienced pharmacy technician to join our established, friendly, and dynamic medicines management team at South London and Maudsley NHS Foundation Trust. The post holder will support the safe, effective and timely supply of medicines to patients and end users across the Maudsley as well as covering some dispensary services on both sites. • To participate in the provision of pharmaceutical care initiatives to ensure the safe, appropriate and cost effective use of medicines. • To provide safe, timely, cost effective appropriate and high quality pharmaceutical services for patients and staff. • To act as a role model to junior staff and provide support and training • To assist in ensuring that key processes and procedures are in place • To supervise Pharmacy Technicians, Assistant Technical Officers and, where appropriate Pre Registration Trainee Pharmacy Technicians (PTPT) You will be a registered pharmacy technician with an NVQ level 3 in pharmaceutical sciences or equivalent. You will be an accredited checking technician, although applications will be considered from those who are working towards accreditation. Education and training is encouraged and support is provided by the education and training Chief Technician. As part of the medicines management team , you will have responsibility for the delivery of a high quality service to both inpatients and outpatients at SLaM. This post provides the opportunity to use your skills providing patient care at ward level, as well as delivering an efficient, technician led dispensary service. The post involves working alongside our clinical pharmacists providing an integrated delivery of pharmaceutical care initiatives for patients in the Trust to ensure safe, appropriate and cost-effective use of medicines. South London and Maudsley NHS Foundation Trust provides the widest range of NHS mental health services in the UK. We are a world leading Trust in research, working closely with the Institute of Psychiatry, Psychology and Neuroscience at King’s College London. Our services include the Maudsley Hospital, Bethlem Royal Hospital and the Ladywell unit at Lewisham Hospital. We are also part of King’s Health Partners Academic Health Sciences Centre. The pharmacy department provides a clinical and dispensing service to wards and community teams in Croydon, Southwark, Lambeth and Lewisham across four main hospital sites as well as a wide variety of community mental health teams. We provide information about medication to both staff and patients to improve understanding and contribute to evidence-based care. • To provide a comprehensive pharmaceutical Medicines Management service to patients. • To work as an Accredited Checking Technician and be able to check clinically screened prescriptions. • To be able to act independently in following department SOPs • To dispense medication accurately and be able to decide when it is necessary to refer to the Senior Clinical Pharmacists. • To participate in the provision of patient counselling to patients and their carers • To participate in the provision of Medicines Reconciliation and PODs service to wards and community units. • To be carry out stock checks / stock top ups on wards and/or community units. • To order non-stock items from electronic prescription charts (EPMA) for supply by pharmacy • To assess and credit returned drugs, following the Pharmacy returns policy • To provide teaching and support to other health care professionals regarding good dispensing practice, medicine usage and storage, both internally and externally. • To assist day to day organisation of staff in the dispensary and to facilitate efficient running of service ensuring that procedures relating to good dispensary practice are followed. • To participate in research and audit undertaken in pharmacy • To guide and act as a practice supervisor to Pharmacy Assistants, pre-registration pharmacy technicians and Trainee Pharmacists as appropriate in medicines management and dispensary techniques. • To ensure that the principles of safe and secure handling of medicines are adopted and to take part in quality assurance systems for pharmaceutical services. • To attend and participate in departmental education and training meetings. • To maintain a Continuing Professional Development portfolio. • To communicate clearly and sensitively about patient medication issues both internally and externally. • To participate in the dispensary cover rota. This includes taking in prescriptions and verify personal details; take a current drug history from the patient or carer to identify any drug allergies, drug interactions or problems with the medication prescribed; to give out patient medication to patients and counsel the patient on their medication to promote concordance. This will include the name of the medication, dosage, common side-effects and administration details including use of devices. In addition, resolve any queries or concerns a patient may have about their medications. • To provide accurate record keeping of controlled drugs kept in the pharmacy including supplies to wards and departments and orders received into the pharmacy • To undertake any other duties as may be reasonably requested by the Director of Pharmacy consistent with the responsibility of the post • To take part in annual pharmacy stocktake • To participate in Saturday and Bank Holiday working, when required This advert closes on Monday 5 Oct 2026
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Bank Materials Management Operative | Central London Community Healthcare NHS Trust
Central London Community Healthcare NHS Trust - London
£15.89 Hourly rate includes: Basic pay + Inner HCAS + 12.07% Holiday pay
PermanentFull time
The Materials Management Operative is a customer-facing role requiring a strong customer service work ethic and commitment to being always proactive and positive. The role will require working in a team, operating the Trust’s goods inwards / outwards systems for delivering goods to Wards and Departments. The post holder will be expected to assist customers who come to the Main Stores, checking goods received against delivery documents and picking and packing supplies as per requisitions received from Services within the Trust. To work as part of Materials Management team to carry out: Receipting and distribution of all goods ordered. To review stock levels and manage stock inventory in line with clinical activity, and scan, order and put away as per the schedule. This role requires the post holder to be physically fit. This is a broad summary of the role detailing key areas of operation and responsibilities – further detail will be provided in the Main Duties and Responsibilities section, below, which provides more granular detail. Monday to Friday (7.5 hours shifts) , Core hours are between 7-5 The post holder will be in daily contact with ward and service managers and staff within the hospital Procurement – Clinical Specialists, Contracts Team, Customer Services Divisional team engagement Ward review meetings H&S to include Major Incident Finance – e-Financials Systems Team, Accounts Payable. Other hospital services including Facilities, Estates All levels of Trust staff External (if applicable) The post holder will also be in regular contact with the goods receiving staff and NHS Logistics teams Suppliers (inc. couriers) External NHS bodies as relevant Members of the public Other NHS Organisations and other Public Services We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us. What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments. Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide. We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care. Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment. This advert closes on Thursday 1 Oct 2026
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