Qualitative Insights & Engagement Manager | Chelsea and Westminster Hospital NHS Foundation Trust


Company:	Chelsea and Westminster Hospital NHS Foundation Trust
Salary:	£49,387 - £56,515 per annum plus HCAS
Hours:	Part-time
Location:	London, NW1 5JD
Job type:	Contract
Posting date:	21 Sept 2026
Closing date:	21 Oct 2026

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Summary

The Qualitative Insights and Engagement Manager will play a key role in supporting the delivery of high-quality qualitative insights that inform the work of ICHP and its partners, including the design and delivery of evaluations and patient, public, and professional involvement activities.

Working closely with the Senior Qualitative Insights and Engagement Manager, the post-holder will help deliver qualitative insight activities that support the successful delivery of projects across ICHP.

The role requires the ability to work autonomously, drawing on specialist expertise to provide advice and guidance to ICHP colleagues and external stakeholders, ensuring that qualitative insights contribute to effective decision-making and successful outcomes.

The post-holder will bring a strong understanding of qualitative research methods and experience in a range of engagement and involvement approaches, including deliberative methods, facilitation, survey design, interviewing, and co-design.

Excellent communication skills will be essential, with the ability to translate complex ideas into clear, engaging content and activities.

The role also includes contributing to the ongoing development of ICHP's culture and ways of working, sharing responsibility for making ICHP an inclusive, collaborative, and rewarding place to work.

ICHP is a partnership organisation bringing together healthcare providers and universities across North West London. We work collaboratively across our health and research ecosystem in NWL and with industry partners to deliver innovation in practice.

Our goals:

Health:a healthier population, enabled by a systematic focus on prevention, detection and treatment of disease

Growth:a vibrant UK economy driven by a productive population and thriving healthcare and life sciences industry

Service:a sustainable health and care service that delivers high quality care for all citizens

Our priorities:

Create:cultivate the best conditions for the end-to-end testing and scaling of innovation

Advance:data-driven change, harnessing our capabilities and assets across the lifecycle

Sustain:support our members with the problems of today, enabling an NHS Fit for the Future

Shape:the future of health through investments in advanced technologies and funding models

• Support the Senior Qualitative Insights and Engagement Manager to implement ICHP’s overall strategic approach to qualitative insights.

• Independently lead on planning and delivering qualitative activities. For example, depth interviews and focus groups with a wide range of stakeholders.

• Share subject matter expertise through leading internal teaching sessions and regularly acting as an expert advisor for colleagues and stakeholders.

• Collate findings from qualitative activities and synthesise these to create accessible and actionable insights.

• Represent ICHP in regional and national engagement and involvement networks as necessary.

This advert closes on Wednesday 7 Oct 2026

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