Biobank Quality Manager | Guy's and St Thomas' NHS Foundation Trust
Guys and St Thomas NHS Foundation Trust - London
£47,951 - £56,863 per annum inc HCA
PermanentFull time
We are looking for an enthusiastic and highly organised Quality Manager to join the expanding KHP Cancer Biobank in continuing to deliver a high-quality research service. You'll be joining a recent UKAS ISO 20387:2018 Biobanking accredited facility with extensive sample collections and over twenty directly employed Biobank staff. The role offers a variety of work including administering the quality management system, undertaking audits, overseeing completion of staff training, document management and some health and safety requirements. You will have opportunity to lead on new initiatives to ensure compliance with UKAS accreditation and will report directly to the Biobank Operational Committee. This is a specialized post, requiring a high level of knowledge relating to national and international legislation, regulations, management and conduct of biobanking. The post holder will implement and maintain quality systems to ISO accreditation standards and ensure compliance with Trust policy, regarding non-compliance and CAPA reports. Nurturing a team of over 20 staff, with varying levels of experience to maintain the required standards requires excellent communication, organisation and deployment skills. Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation. We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark. King’s Health Partners Cancer Biobank has supported translational cancer research at a national level since the 1970’s. During that time, the Biobank has accrued samples from more than 51,000 patients and supplied significant numbers of samples to researchers worldwide. We have recently received approval from UKAS for ISO20387:2018 accreditation. The Biobank supports a significant number of programmes and projects led by the Trust and King’s College London School of Cancer and Pharmaceutical Sciences. This includes an extensive cancer organoid generation programme and working with other academic and commercial partners. With a team of more than 20 dedicated personnel, the Biobank specialist skills and facilities are increasingly utilised for translational cancer research and clinical trial purposes. Please refer to the attached job description and personal specification for full details of the role. This advert closes on Sunday 4 Oct 2026
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Service Manager - Urology | Royal Free London NHS Foundation Trust
Royal Free London NHS Foundation Trust - Silver Street
£55,524 - £62,652 Per annum including HCAS
PermanentFull time
We are seeking a dynamic and enthusiastic candidate to join Urology and Vascular Team in the position of Service Manager, this is a substantive post working 37.5 hours per week, with working patterns to be agreed upon appointment. This post will be based at our North Middlesex Hospital Site providing leadership support to the Urology and Vascular administration functions. This role is an excellent opportunity for someone seeking to progress, or start, a career in Operations Management. Please note: We reserve the right to close this advert early with high interest and advise submission of applications at the earliest opportunity. The postholder will support the Assistant Manager in the day-to-day operational management of the services. Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients. Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation. Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff. Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. This advert closes on Monday 5 Oct 2026
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Greenwich INT Senior Programme Manager | Oxleas NHS Foundation Trust
Oxleas NHS Foundation Trust - London
£72,719 - £83,505 pa inc
ContractFull time
***Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post*** This is an exciting opportunity to play a key leadership role in supporting the implementation of neighbourhood health across Greenwich. We are seeking a highly motivated and experienced individual with a strong track record of leadership, change management and innovation, and with significant experience of working across services for people of all ages. The role will form part of a cross-system programme team, working alongside colleagues and workstream leads from across Health Greenwich Partnership organisations. The postholder will provide coherent programme oversight across these workstreams, ensuring effective coordination, management ofinterdependencies, and clear communication across the system. The role will be hosted by Oxleas NHS Foundation Trust and will be responsible to the Neighbourhood Health and Care Programme Senior Responsible Officers. • Deliver significant transformation programmes and projects for Greenwich Integrated Neighbourhoods • Manage the whole lifecycle of the neighbourhood programme, ensuring excellent governance throughout, including reporting on progress and managing risks and issues, escalating where necessary to SROs and boards • Create and develop an overarching programme management framework and timelines for the completion of the identified work streams, ensuring these fit with the Integrator and organisational objectives. Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes. We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people. Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values: • We’re Kind • We’re Fair • We Listen • We Care • Provide a wide range of reports as required to a wide variety of audiences, showing progress against milestones, status, resource requirements, issues, risks and dependencies, making recommendations where a range of options may exist • Responsible for the delivery of robust information systems to ensure that all programme and project documentation is stored and used effectively (PID, dashboards, highlight reports, risk and issue logs etc.) • Support development of business cases and service models for bids, proposals, and developing new models of care as part of the integration agenda, working across partner organisations. • Working to agreed objectives, work independently to co-ordinate programme activity (eg set up meetings, review of documentation etc) to ensure relevant people are involved in process and information is shared. Prepare programme and project plans to agreed methodology and organise workstreams to meet key milestones and maintain programme and project work plan reporting system to ensure all work stream activity is monitored. • Lead on implementation of new models using expert project management skills to ensure delivery timescales are met. This will involve liaising with and advising people both within and outside the organisation, utilising negotiation skills to achieve deadlines. • Co-ordinate and have oversight of the relevant identified work streams ensuring that they have a focus on the key tasks and have clear objectives and work plans, including interdependencies. • To challenge, in a positive manner, current working practices, promoting a culture of continuous improvement. Provide and receive highly complex, sensitive, or contentious information; barriers to understanding; present complex, sensitive or contentious information to large and small groups. • Analyse complex information across a range of inter-connected services and interpret information to identify solutions to complex issues to achieve milestones. • Be responsible for the development and maintenance of the required trust wide project infrastructure. • Provide leadership at a trust project management level to ensure the objectives of work streams are met and that individual projects do not work in isolation. • Maintain a project documentation log and library. • Deliver core programme and project management processes including status reporting; risk and issue identification and resolution; benefits realisation and change control. • Oversee the planning of meetings, workshops and wider stakeholder forums, overseeing changes and amendments as necessary. Ensure that invitations to participate in these are sent to those best placed to affect results. • Implement and evaluate model/s with continual prototyping to ensure an effective and sustainable model. For example, recruitment of patients and users, reimbursement models, development of guides (to ensure learning can be shared) • Analyse and respond to changes affecting the progress of project work. For example, flexing the project plan requirements to meet changes in deadlines. • Be responsible for the progress and successful completion of project work through successful organisation of own workload, priorities and deadlines. • Be required to work flexibly to accommodate timely submission of bids. • Working with the wider team, ensure resources are used effectively and within budget. • Co-ordinate, analyse and summarise complex and abundant information to and be able to present this via writing and production of documents and presentations. • Set up appropriate systems to ensure reliance on external parties eg sub-contractors are signed off appropriately, and deadlines are met. • Undertake research as necessary to support new models of working and ensure consistency across Southeast London (SEL) • Provide line management undertaking all managerial responsibilities (recruitment, training, performance management and disciplinary action) for other project roles This advert closes on Tuesday 22 Sep 2026
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Service Manager - Urology | Royal Free London NHS Foundation Trust
Royal Free London NHS Foundation Trust - Silver Street
£55,524 - £62,652 Per annum including HCAS
PermanentFull time
We are seeking a dynamic and enthusiastic candidate to join Urology and Vascular Team in the position of Service Manager, this is a substantive post working 37.5 hours per week, with working patterns to be agreed upon appointment. This post will be based at our North Middlesex Hospital Site providing leadership support to the Urology and Vascular administration functions. This role is an excellent opportunity for someone seeking to progress, or start, a career in Operations Management. Please note: We reserve the right to close this advert early with high interest and advise submission of applications at the earliest opportunity. The postholder will support the Assistant Manager in the day-to-day operational management of the services. Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients. Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation. Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff. Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. This advert closes on Tuesday 6 Oct 2026
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Ward Manager | Epsom and St Helier University Hospitals NHS Trust
Epsom and St Helier University Hospitals NHS Trust - Carshalton
£55,524 - £62,652 pa Inclusive of HCAS
PermanentFull time
We are offering a ward manager role on our Renal wards. Can you Provide Clinical Expertise and visible leadership and support for the Renal acute care unit and Renal Wards. Enable staff to ensure that the fundamentals of care are correctly and actively in place and that highest standards of holistic care are achieved in the delivery of care and treatment. Directly manage the ward areas and the nursing staff. The expectations of this role will be met by professional leadership, skilled and expert practice and management, direct clinical care, education and training. Develop and update guidelines and related practice in line with current research. Monitor standards of care, manage selection, deployment, training and development of staff and students. Assesses and develops and implements specialised nursing packages of care and is responsible for maintenance of standards by all members of the multi-disciplinary team. Create and support an environment of lifelong learning and continuous professional development. Provides highly specialised nursing advice to ensure appropriate treatment and care is delivered to the patient at all times. Refers and orders specialised tests in line with agreed protocols and clinical governance guidelines To assist in the development of evidence based practice in the renal service. To have responsibility for the following aspects of care and management: · Ensure that all care delivered is evidence based and that guidelines are up to date. · Monitor standards of care using fundamentals of care audit framework. · Selection, deployment, training and development of staff and students · Assess, develops and implement specialised nursing packages of care in collaboration with the multi-disciplinary team to maintain standards. · To create and support an environment of lifelong learning and continuous professional development · Refers and orders specialised tests in line with agreed protocols and clinical governance guidelines. · To assist in the development of evidence based practice in the renal service. · Delivers specialist haemodialysis treatments including HDF & SLED in acute setting. · Delivers specialist respiratory care acute CPAP,Optiflow and Bipap · Educational strategies that ensure patient care needs are met. · Provides highly specialised nursing advice to ensure appropriate treatment and care is delivered to the patient at all times in line with NICE guidelines and UK Kidney association guidelines. · Is accountable for the provision, organisation and direction of the nursing care for the patient in his/her care. St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce. At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process. Please see the attached supporting document which contains more information about the Nursing role at Epsom and St Helier. This advert closes on Monday 5 Oct 2026
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Resuscitation Manager | Central and North West London NHS Foundation Trust
CNWL NHS Foundation Trust - London
£66,274 - £73,496 per annum incl. HCAS (pro rata if P/T)
PermanentFull time
The Trust Resuscitation Manager is the operational and professional lead for resuscitation services across the Trust, working in partnership with the Nurse Consultant for Deteriorating Patient and Clinical Skills to ensure patients receive safe, effective and evidence-based emergency care. The role provides strategic leadership, operational management, clinical expertise and educational oversight, ensuring the organisation meets national standards, regulatory requirements and best practice in resuscitation and deteriorating patient care • Manage the day-to-day operational delivery of the Resuscitation Team, including line management, workforce planning and service development. • Lead the Trust's resuscitation governance framework, providing assurance through audit, performance monitoring, risk management and reporting to senior committees. • Develop, deliver and evaluate high-quality resuscitation education programmes, including Immediate Life Support (ILS), simulation training and competency assessment. • Act as the Trust's expert adviser on resuscitation, deteriorating patient care and emergency response, supporting clinical teams across all services. • Lead the review, development and implementation of resuscitation and deteriorating patient policies, procedures and clinical guidelines. • Drive continuous quality improvement through audit, research, simulation, innovation and the implementation of evidence-based practice. • Lead the Trust's cardiac arrest audit programme, emergency equipment assurance and simulation to improve patient outcomes. • Provide expert advice on the procurement, standardisation and governance of resuscitation equipment across the organisation. • Build strong multidisciplinary relationships with clinical, operational and executive colleagues • Represent the Trust locally, regionally and nationally, maintaining awareness of emerging evidence and influencing the future development of resuscitation services. • At Central and North West London NHS Foundation Trust (CNWL), you'll be part of one of the UK's most diverse and forward-thinking NHS organisations, caring for people across mental health, community health, learning disabilities, addictions, sexual health, dentistry and health and justice services. Serving more than two million people across London, Milton Keynes and beyond, CNWL is committed to delivering compassionate, innovative and evidence-based care. This is an exciting time to join our Nursing Directorate. We are transforming how we recognise and respond to deteriorating patients through digital innovation, simulation, patient safety improvement and multidisciplinary collaboration. As Trust Resuscitation Manager, you'll have the opportunity to influence care at scale—working alongside passionate clinicians, educators and leaders to shape strategy, improve patient outcomes and embed a culture of continuous learning. Whether leading Trust-wide initiatives, developing future clinical leaders or introducing innovative approaches to resuscitation and deteriorating patient care, your work will have a lasting impact across a diverse range of services and communities. At CNWL, we value curiosity, collaboration and continuous improvement. We invest in our people, encourage innovation and provide opportunities to develop professionally while making a genuine difference to the lives of patients, families and colleagues every day. Core Purpose The post holder leads the Trust-wide resuscitation programme by bringing togetherpatient safety, clinical governance, education, quality improvement and operational delivery. They are responsible for ensuring that resuscitation systems are safe, responsive and continuously improving while supporting clinical teams across mental health, community, learning disability and specialist services. Strategic Leadership The role develops and delivers the Trust's resuscitation strategy, translating national guidance into local practice. It provides expert advice to senior leaders, influences policy development, identifies emerging risks and ensures that resuscitation remains embedded within the wider deteriorating patient agenda and organisational quality priorities. Clinical Governance and Patient Safety A significant element of the role is providing assurance that the Trust complies with national standards through: • Leading resuscitation governance • Supporting PSIRF investigations involving resuscitation or deterioration • Monitoring organisational risks • Leading audit programmes • Identifying learning from incidents • Driving quality improvement initiatives • Reporting assurance to Trust committees and executive teams. Education and Workforce Development The Trust Resuscitation Manager leads the development of a comprehensive education programme that ensures every member of staff receives the appropriate level of resuscitation training for their role. This includes: • Immediate Life Support (ILS) • Adult and paediatric resuscitation education • Simulation training • Competency assessment • Development of future instructors • Maintaining Resuscitation Council (UK) standards across the organisation. Service Improvement The role acts as a change leader by identifying opportunities to improve systems, introducing innovation and embedding evidence-based practice. This includes reviewing policies, improving emergency response processes, supporting new technologies and strengthening organisational resilience. Operational Management The post holder manages the day-to-day operation of the Resuscitation Team, including: • Line management • Workforce planning • Recruitment and retention • Equipment governance • Procurement advice • Resource management • Prioritisation of service demands across the Trust. Collaboration Success depends on building strong partnerships across the organisation, working closely with: • Executive nursing leadership • Medical staff • Clinical governance teams • Physical healthcare teams • Learning and development • Ward leaders • Pharmacists • Medical devices groups • External healthcare partners. Research, Audit and Continuous Improvement The role uses audit, incident data and research to evaluate performance, identify themes and implement improvements. Regular cardiac arrest audits, emergency equipment assurance and simulated emergency exercises provide evidence that systems remain safe and effective while informing future improvements. Professional Profile The Trust Resuscitation Manager is an experienced registered healthcare professional with advanced resuscitation expertise, strong leadership capability and extensive experience in education, service improvement and clinical governance. They combine strategic thinking with operational delivery and act as a highly visible expert resource across the organisation. Overall Impact This role ensures that the Trust has a modern, high-quality resuscitation service that improves patient outcomes through safer systems, highly skilled staff, effective governance and continuous learning. It bridges strategy and frontline practice, ensuring that every resuscitation event becomes an opportunity to improve care and strengthen patient safety across the organisation. This advert closes on Thursday 8 Oct 2026
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Senior People Services Transformation Lead - People Managers | NHS England
NHS England - Leeds/London
£79,504 - £91,609 per annum
ContractPart time
The NHS Transforming People Services (TPS) programme sits at the heart of delivering the NHS 10 Year Health Plan — creating a workforce that is empowered, flexible and digitally enabled to meet the evolving needs of patients and communities. The ambition contained within the 10 Year Health Plan is to deliver a Digital 1st Strategy which will enable staff to access People services anytime and anyplace, to book annual leave, or onboard to a new organisation digitally, with virtual assistants to improve both staff and manager experience. This ambition will be delivered through the Transforming people Services Programme. Being part of this programme is more than a transformation role; it is an opportunity to redefine how people services are delivered across the NHS and directly influence the experience of one of the largest workforces in the world. As a Senior People Services Transformation Lead for People Managers, you will join one of the NHS’s most ambitious and high-profile transformation programmes, working at the centre of a nationally significant agenda to modernise people services for the future. You will help design and deliver innovative, user-centric and digitally enabled people manager services that improve staff experience, enable people professionals to focus on matters to the business whilst achieving increased operational efficiency and productivity, support better outcomes for staff, patients and communities across the country. You will play a key role in bringing together operational expertise, policy, service design and digital capability to redesign how people services are experienced and delivered across the NHS. We are looking for ambitious, collaborative and delivery-focused service design experts who thrive in complexity and are passionate about improving public services. The ideal candidate will bring: · Leadership leading complex transformation, service improvement or workforce redesign programmes within large or complex organisations · Strong understanding of HR, workforce or people services, with experience designing user-centred and digitally enabled service models · Experience of bringing together experts and customers to develop a service or function Working within the Service Design Team, you will collaborate with specialists and customers from across the NHS to shape future operating models and redesign how people services work at scale. This is a rare opportunity to influence strategic decisions, lead meaningful change and see the direct impact of your work across the health system. Most importantly, you will be part of a team delivering change that improves the experience of the NHS workforce and supporting better outcomes for patients and communities nationwide. NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS. Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms — enabling us to design and deliver high-quality NHS services. In March 2025,the Government announcedthat NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department. If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process. Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices. Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band. We cannot offer visa sponsorship for any vacancies. · Significant experience designing or transforming people management, HR advisory or workforce support services within complex healthcare or public sector environments · Strong understanding of manager self-service, workforce processes and people management challenges, with the ability to design intuitive, user-centred services that improve staff and manager capability and experience · Proven ability to collaborate across HR, operational, digital and transformation teams to deliver integrated services that reduce administrative burden, improve consistency and enable managers to lead high-performing teams effectively · Proven ability to collaborate across medical workforce, HR, operational, digital and transformation teams to deliver nationally consistent, user-centred services that support workforce sustainability and high-quality patient care · Proven experience designing or delivering HR service transformation, operating model redesign or large-scale people change programmes · Strong understanding of HR processes, service delivery models and workforce transformation within complex organisations · Experience building user-centred services, translating operational needs and policy requirements into practical and scalable service solutions · Strong stakeholder engagement and influencing skills, with the ability to build credibility across senior leaders, HR teams, digital partners and operational services · Experience leading complex workshops, service design activity and collaborative problem-solving across multiple stakeholders · Strong programme delivery and strategic planning capability, with the ability to manage priorities, risks and dependencies in a fast-paced environment You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents. Secondments Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application. This advert closes on Tuesday 22 Sep 2026
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Service Manager – Community | South London and Maudsley NHS Foundation Trust
South London and Maudsley NHS Foundation Trust - London
£66,274 - £73,496 per annum inclusive of HCAS
PermanentFull time
The Community Mental Health Centre Service Manager will provide senior overall operational, quality and clinical leadership and responsibility for a Community Mental Health Centre. This means securing and assuring that the highest standard of clinical care is provided to our patients/service users when in treatment, covering all aspects of the quality agenda and all elements of operational leadership as part of the management team. The role also includes participating and leading the local management team in delivery of Trust objectives. The post holder will provide clinical and operational leadership to teams within their service line to maximise effectiveness and efficiency of service provision. The aim is to ensure integrated quality, clinical, operational, and financial outcomes are achieved he post holder will provide effective leadership and operational management to ensure the delivery of safe, high-quality, evidence-based services in line with Trust objectives and national standards. They will oversee the day-to-day running of the service, managing performance, capacity, and resources to ensure timely and effective care. The role includes supervising, supporting, and developing staff through appraisal, training, and regular supervision, while addressing performance issues where required. The post holder will promote a positive, inclusive, and supportive working environment that encourages staff wellbeing, engagement, and retention. They will ensure high standards of governance by managing risks, incidents, complaints, safeguarding concerns, and quality improvement activities in line with Trust policies and legislation. The post holder will work closely with partner organisations, including primary care, local authorities, and voluntary sector services, to support integrated care and improve outcomes. The role also includes leading recruitment, workforce planning, induction, and absence management, while supporting service improvement, innovation, and transformation initiatives. The post holder will manage delegated budgets, ensure effective use of resources, and maintain accurate data recording and reporting to support performance monitoring, decision-making, and regulatory requirements. We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers. By coming to work at our Trust, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care. You will have access to professional development and learning opportunities and have the chance to work alongside people who are world leaders in their field. The Trust delivered more than 14,000 training experiences in 2014; providing an extensive range of learning opportunities for staff at all levels. In addition, our working relationship with King's Health Partners allows those working at the Trust to get involved in academic research. Key Responsibilities: Be overall responsible and accountable for all elements of the delivering outstanding care within the Community Mental Health Centre, managing staff alongside professional leads, within the Centre. This includes operational leadership encompassing day to day delivery with quality, safety, flow, workforce management, finance & performance. 1. To lead by example and secure and assure the highest standard of clinical care, ensuring delivery of all key performance indicators and quality metrics and outcomes. 2. Work within an anti-racist framework ensuring equity of access to care is considered in all care provision. 3. Understand and participate actions required related to clinical flow including optimising Length of Stay through enabling reduced delayed clinically ready for discharge. 4. Ensure all processes and policies related to quality and safety, including investigations, audits, Patient Safety Incident Response Framework (PSIRF), learning responses and completion of actions. 5. To put in place and monitor action plans and responses as necessary and in line with policy and Trust expectations. 6. To co-lead on the regular and systematic evaluation of care standards via formal audit or other ensuring that any necessary changes in implementation are actioned i.e. risk assessment and care planning. 7. To contribute to Trust wide outstanding care strategy formulation and take direction from the directorate leadership team on the implementation of the strategy locally, monitoring and evaluating progress. 8. To lead on the development and implementation of effective systems for monitoring and improving the quality of care and performance metrics including the care being provided and the MDT clinical pathways, as well as expected Trust KPIs for community services. 9. To act as a clinical advisor and role model for staff offering assistance and support and applying problem solving skills 10. To lead on the development and implementation of new policies and protocols and review practices in relation to new NICE Guidance. Quality, Service Delivery and Leadership: 1. To be responsible for the day-to-day operational management, responsible for maintaining an overview of the standards of care and instigating remedial action as necessary. 2. To ensure that patient safety is at the centre of service planning, analysis and delivery. 3. To identify and coordinate opportunities for patient, Family & Carer involvement and engagement in service development, leading where appropriate. 4. To ensure the effective delivery therapeutic pathways of care in line with the trust model. 5. To participate in the review and management of VCSE contracts including providing feedback to providers when needed and in contract meetings. 6. Understand and manage demand and capacity, effective clinical flow, taking clear action to optimise length of stay and work as part of an overall system to ensure effective Trust flow. 7. To lead working with colleagues on the regular and systematic evaluation of care standards via formal audit or other methods, ensuring that any necessary changes are implemented. 8. Lead on embedding digital health tools in everyday practices, and co-produce data sessions to support staff understand local performance. 9. Use real time data to drive daily operational decisions. 10. To contribute to the development of a proactive philosophy and culture of health care provision, in which health promotional activity plays a major component. 11. To be responsible for ensuring that clinical initiatives and service developments become truly embedded in clinical practice and that staff have a clear understanding and opportunity to contribute to the change process 12. To promote a culture of respect for patient choice. 13. To identify and coordinate opportunities for patient, family and carer involvement and engagement in service development, leading where appropriate. 14. Responsible for ensuring that quality scorecards and assurance frameworks are utilised to improve the quality of clinical services, carrying out regular performance meetings with team leaders and key partners in care 15. To demonstrate clinical competence and role model effective clinical care delivery 16. To recruit/develop postholders who meet the organisational standards and ensure performance against leadership and management competencies adopted by the trust 17. Contribute effectively to Trust wide and Directorate research and development 18. To undertake specific service improvement and development projects, in collaboration with the Head of Nursing and Quality and Deputy Service Director as required, using quality improvement methodology. 19. Regularly undertake reviews of patient safety incidents, complaints, patient and carer satisfaction, PSIRF responses, clinical outcomes and care process compliance, highlighting any gaps in practice to improve patient and staff safety. 20. Work with the Head of Nursing and Quality and Deputy Head of Nursing and Quality to identify specific trends regarding incidents analysis, actions to improve practice and participate in implementing support/improvement plans. 21. To work with clinical teams to support identification of clinical risks for patients and for the service and implement improved plans of care where necessary. 22. Contribute to complaints and PSIRF responses as required or directed by Head of Nursing and Quality. Support clinical teams in implementation of recommendations from PSIRF investigations. 23. To work in partnership with the Trust Infection Control Team and OCS to ensure that the required standards of hygiene and cleanliness are monitored and maintained. 24. To lead on the management of medical devices and have oversight of reviewing, maintaining and renewing equipment as appropriate. 25. Fully trained on Supported Learning and Teaching Pathway – practices and ability to deploy. Workforce and Human Resources: 1. To be responsible for monitoring the staffing establishment, ensuring timely recruitment and appropriate selection of staff alongside professional leads, to ensure that there is an appropriate skill mix within teams that reflects service requirements and safe care delivery. 2. Provide demonstrable assurance that staff have the appropriate skills and competences and up to date mandatory training to deliver high quality care 3. To ensure that the clinical practice of all practitioners providing services to patients is of a high standard and in line with professional bodies and policies. 4. To provide strong effective and decisive clinical leadership ensuring a high standard of patient care is achieved ensuring effective relationships, leading and working with the wider MDT cohesive staffing team within the Centre and wider. 5. To contribute clinical leadership to within the MDT. 6. To provide clinical supervision where appropriate, ensuring that standards, competencies and practice development are monitored. 7. To assist in recruiting, motivating, training, developing and retraining appropriate staff enabling them to have the skills, experience and discretion to function effectively in their roles 8. To robustly follow process and policy in relation to employee relations, performance management, sickness management, and any other human resource formal or informal activities 9. Develop and monitor initiatives that promote equity of care and equitable staff experiences across the trust. 10. To maintain their own professional registration. Financial Management: 1. To oversee and effectively manage the budget in the Centre alongside professional leads, ensuring expenditure is managed and providing recovery proposals for reducing excessive expenditure against agreed run rate. 2. Understand and analyse costs that have been incurred and work with the General Manager and wider management team to form a view and response including planning leave and managing absence effectively and working within the Trust policies. 3. Understand how costs may be managed in the context of varying clinical demand. 4. Contribute to the delivery of Cost Improvement Programmes and financial sustainability in the Teams, Directorate and Trust 5. Annual delivery against any Directorate financial targets. This advert closes on Tuesday 6 Oct 2026
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Clinical Operations Manager | Central London Community Healthcare NHS Trust
Central London Community Healthcare NHS Trust - Barnet
£72,719 - £83,505 per annum inclusive of HCAS
PermanentFull time
Are you an experienced operational leader looking for an opportunity to shape services and make a real impact across health and social care? We are looking for an exceptional Band 8b Clinical Operations Manager to provide operational and system leadership for the Barnet Integrated Transfer of Care (Discharge) Hub and Barnet Hospital at Home service. This is a permanent, full-time role (37.5 hours per week) offering the opportunity to lead multidisciplinary and multi-organisational teams across CLCH, Barnet Hospital and Barnet Adult Social Care. You will play a pivotal role in improving patient flow, safe and timely discharge, admission avoidance and patient outcomes, while ensuring services remain high-quality, responsive and sustainable. Working with senior leaders and system partners, you will lead service transformation, performance improvement, workforce and capacity planning, while using data and insight to identify opportunities for improvement. We are looking for a visible, compassionate and influential leader who can bring people together across organisational boundaries, inspire teams and turn strategic priorities into meaningful improvements for patients. If you are passionate about transforming services and leading change across an integrated health and care system, we would love to hear from you. As Clinical Operations Manager, you will: • Provide operational and system leadership for the Barnet Integrated Transfer of Care Hub and Hospital at Home service, ensuring safe, responsive and high-quality care. • Lead multidisciplinary teams across CLCH, Barnet Hospital and Barnet Adult Social Care, strengthening partnership working across organisations. • Drive improvements in patient flow, timely discharge, admission avoidance and length of stay, responding proactively to operational pressures. • Lead service transformation and pathway development with the ICB, acute services, local authority and system partners. • Monitor performance, quality and outcome data, identifying areas for improvement and implementing action plans. • Provide visible and compassionate leadership, supporting workforce planning, recruitment, retention and staff development. • Lead demand and capacity planning to ensure services remain sustainable and responsive. • Manage budgets and resources effectively, promoting efficiency and value for money. • Maintain robust governance, including oversight of risk, incidents, complaints and learning. • Champion patient and carer experience, using feedback to improve services and equitable access to care. We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us. What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments. Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide. We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care. Please refer to Job description and person specification for outline of skills, knowledge and experience required. Successful applicants will be required to demonstrate alignment with the Trust’s values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification This advert closes on Wednesday 14 Oct 2026
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RTT and Validation Performance Manager | Homerton Healthcare NHS Foundation Trust
Homerton University Hospital NHS Foundation Trust - London
£57,528 - £64,750 p.a. incl.
PermanentFull time
The RTT and Validation Performance Manager is responsible for leading RTT performance and operational delivery across key patient administration functions, including Outpatient (OPD) bookings, Surgical Bookings, and RTT Validation teams. The post holder ensures that patient pathways are efficiently managed from referral through to treatment, with a strong focus on data accuracy, validation, and delivery of national RTT standards. You will help ensure safe and effective care through effective line management and teamwork, and by making sure administrative processes and information flow are efficient. Building strong working relationships across staff groups is essential, along with excellent written and verbal communication skills. The successful candidate will have a working knowledge of Microsoft programs; experience in a clinical setting, collating and reporting data, and good problem-solving skills. The ability to lead change and bring structure to discussions and processes is central to the role. Experience with budgets, NHS activity and finance processes would be advantageous. **Please note that this vacancy may close earlier than the stated closing date if a high volume of applications is received. ** • Responsible for leading OPD, Surgical Bookings, and RTT Validation teams to deliver high-quality patient pathway management, accurate RTT reporting, and achievement of national access standards. • Co-ordinate the planning and delivery of RTT and validation team within the resources available, ensuring a high quality service is provided. • Work in partnership with the divisional management team, including the Associate Direcotor of Access, Head of Patient Administration and Outpatients, Head of Nursing and patient administration team to ensure the achievement of RTT performance and other local and national clinical and non-clinical targets and delivery of high quality care • Provide first line operational management to administrative departments and supervise systems and processes (including oversight of RTT performance, Validation processes, staffing and skill mix) • To lead on the Trust achieving its RTT targets and local RTT standards across all the divisions. • In liaison with the Quality leads in the department and in the division, ensure appropriate systems and processes are established in departments and areas to support the robust reporting and progress of governance, risk and safeguarding issues • Manage designated financial resources within budget and support the divisional management team in financial management within the directorate Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond. We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC). Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home. Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times. We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly. Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits. Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list. The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page. The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed. This advert closes on Sunday 18 Oct 2026
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