Chelsea and Westminster Hospital NHS Foundation Trust - Iselworth,London

PermanentPart time

The Patient Care Coordinator provides a professional, patient-centred reception and administrative service within the HIV and Sexual Health Clinic at 10 Hammersmith Broadway. Acting as a key point of contact for patients, visitors and clinical teams, the post holder helps ensure a welcoming environment and an efficient patient journey. Key duties include registering patients, managing appointments and clinic attendance, maintaining accurate electronic patient records (EPR), updating demographic information, handling telephone enquiries and supporting day-to-day clinic administration. The role requires strict adherence to NHS information governance, confidentiality and data quality standards. Working closely with doctors, nurses, health advisers and administrative colleagues, the post holder supports the smooth running of outpatient services by coordinating appointments, assisting with patient enquiries and arranging additional services such as interpreters when required. The role requires excellent communication, customer service and organisational skills, with the ability to prioritise workload, work under pressure and manage sensitive situations professionally and compassionately. Flexibility is essential, including the ability to work across clinic areas, late clinics and weekends to meet service needs. Please note:Some roles may require weekend shifts at multiple sites. Provide a professional, patient-focused reception and administrative service, ensuring a positive patient experience. Manage appointments, patient registrations and attendance records using Cerner and GUM EPR systems. Maintain accurate patient demographic and clinical information in line with NHS standards. Handle telephone enquiries efficiently and professionally, acting as a first point of contact for patients and service users. Liaise with clinical and administrative teams to support the smooth delivery of outpatient clinics. Communicate appointment information, waiting times and clinic updates to patients. Arrange additional patient support services, including interpreters and transport where required. Maintain patient confidentiality and comply with NHS information governance and data protection requirements. Monitor clinic outcomes, RTT pathways and appointment systems to support service performance. Resolve patient queries sensitively and escalate concerns when appropriate. Support service improvement initiatives, audits and administrative projects. Work flexibly across clinic services, including late clinics and weekends, to meet operational needs. Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children’s services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid. We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future. We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring. • To receive all patients and other visitors into the department in a professional, polite and friendly manner. • To advise patients of current and approximate waiting times in liaison with nursing and medical team and ensure patients are made aware of any relevant information. • When on reception, update pt. DNA’s and attend patients using the Cerner, and GUM EPR systems. • To enter all new patients’ full details accurately onto appropriate systems • To be responsible for maintaining accurate patients’ demographic detail and report any duplicate patient registrations to the SSC Support Services manager Care coordinator Manager.  To manage all calls efficiently and professionally within the identified performance standards. • To note any change in circumstances e.g. GP contact details and addresses are entered onto EPR. Check with the patient at every visit that all the above information is accurate • To accurately attend all GUM patients as a new, follow up, reschedule or rebook based on their last visit. • To accurately process all new HIV patients onto Cerner under a medical number. • To effectively diffuse difficult situations with patients and refer to the Administration Manager or Clinic Manager depending on location. • To arrange and book any additional services that may be required by patients attending the clinic e.g. transport or interpreting services. • To maintain patient confidentiality at all times, keeping patients’ information private and only allowing access to it by authorised staff. • Responsible for ensuring that all clinics are encountered, and RTT outcomes are recorded. • To utilise and manage the patient appointment reminder system. • To take part in audits of outpatient activity as required. • To work a flexible Rota system for the Service, including late clinics and weekends where necessary and providing clerical support to other directorate services where needed • Undertake other administration and reception duties at the discretion of the Clinic Manager. • Contribute to Service development of the HIV/GUM Directorate e.g. being involved in multidisciplinary audit/development groups. The successful applicant may have contact with vulnerable service users and we will therefore seek proof of being fully vaccinated during the recruitment process. This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and his/her manager. All duties must be carried out under supervision or within Trust policy and procedure. You must never undertake any duties that are outside your area of skill or knowledge level. If you are unsure you must seek clarification from a more senior member of staff. This advert closes on Thursday 3 Sep 2026

The Hillingdon Hospital - Uxbridge

PermanentPart time

An Exciting opportunity has arisen within the Frailty Team at Hillingdon Hospital for an experienced OT or PT to join the team. We are seeking to expand the frailty team in line with the planned redevelopment of the main hospital site. The Frailty Team covers the Frailty Assessment Unit, the short stay unit, Acute Medical Unit and rapid access clinics with the aim to reduce hospital admissions and length of stay. Due to an increased number of frailty patients, we have expanded and now provide an outreach therapy service for frail patients on the Acute Medical Unit. Our blended staff work as part of an innovative interdisciplinary team embedded in service improvement and dedicated to developing skills including advanced practice. We are looking for clinicians who have passion for frailty and the provision of therapy within acute medicine and same day emergency care. Successful applicants will have prior experience in either emergency care or acute medicine with a frailty focus. They will also show enthusiasm in working within a broad range of clinical conditions, demonstrate excellent communication skills, flexibility and enjoy both teaching and learning. The service is commencing a 7 day service, and the post holder will include weekend working. • To provide highly specialised Therapy assessment and treatment for patients within Frailty, predominantly within short-stay patient areas including Frailty Assessment Unit, Acute Medical Unit, Emergency Department, Clinical Decisions Unit, RACE clinic and Acute Medical Unit on a rostered basis. • To complete holistic frailty assessments (Comprehensive Geriatric Assessments) in a blended capacity • To provide clinical advice and support when necessary to the acute and rehab Older Adult wards. • To take a lead role in the Therapy Service provision within Acute Frailty, and to provide a specialised resource for other therapy staff and health care professionals. • To provide expert advice, guidance and information to patients, carers, relatives, and other non-professionals. • To undertake delegated responsibilities to support the Therapy Lead in day-to-day service operation, evaluation, and development. • To provide highly specialised clinical assessment, treatment planning and delivery of care for patients within Frailty areas. They may have complex needs and diverse, acute, and chronic presentation. • To participate in a 7 day service once established within the Trust. The Hillingdon Hospitals NHS Foundation Trust is the only acute hospital in the London Borough of Hillingdon and offers a wide range of services, including accident and emergency, inpatient care, day surgery, outpatient clinics, and maternity services. The Trust’s services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit, and outpatient clinics. The safety and well-being of our patients and staff is paramount and we are making urgent improvements to address this – particularly in infection prevention and control. We are making progress by working in partnership with local GPs, charities, community services, academic partners, our local authority, neighbouring hospitals, and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are focused on ensuring that our hospitals provide high quality, safe, and compassionate care, while we drive forward with the building of the new Hillingdon Hospital. We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed. Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities. This advert closes on Wednesday 19 Aug 2026

Sherwood Forest Hospitals NHS Foundation Trust - Sutton in Ashfield

ContractPart time

Are you an ambitious, compassionate and motivated midwife looking to take the next step in your career? Are you passionate about improving quality, safety and the experiences of women, birthing people, babies and their families? If so, we would love to hear from you. This is an exciting opportunity to join our dynamic Governance Team where you will play a pivotal role in supporting the delivery of safe, high-quality maternity care. Working collaboratively with multidisciplinary colleagues, you will contribute to the continuous improvement of clinical standards, patient safety and service quality across our perinatal services. As an experienced midwife, you will bring excellent communication, leadership and relationship-building skills. You will be confident in inspiring and supporting colleagues, fostering a culture of learning, openness and continuous improvement, and driving positive change across the service. Working flexibly across the organisation, you will help monitor, evaluate and enhance clinical practice while supporting governance, quality improvement initiatives and organisational learning. This role offers an excellent opportunity to influence practice, champion high standards of care and make a meaningful difference to the experiences and outcomes of women, birthing people, babies and families. If you are committed to service excellence and want to be part of our supportive, forward-thinking organisation, we would be delighted to receive your application. To understand the role in more detail, please refer to the attached job description and person specification. We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation. We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands. Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list. To understand the role in more detail, please refer to the attached job description and person specification. This advert closes on Thursday 13 Aug 2026

Sherwood Forest Hospitals NHS Foundation Trust - Ilkeston

PermanentFull time

Are you passionate about the digital space? Do you want to help transform health and care services through innovative digital support? If your answer is YES, then we want to talk to you! We are looking for an enthusiastic and dedicated individual to join our team as a Network and Telecommunications Engineer within the Technical Operations Strategic Business Unit (SBU) at NHIS. This is a fantastic opportunity to be part of a team that is working to future-proof the NHS by delivering vital digital services and supporting the transformation of healthcare through technology. As part of the Technical SBU, your primary goal will be to support the delivery of Service Level Agreements, design and implement technical solutions, and work collaboratively with our Partners and Customers to align with clinical and IT strategies. You will play a key role in maintaining and enhancing the IT infrastructure at all levels, from providing essential technical support to users, to managing upgrades and installations within our Datacentres. You’ll be supporting the Network and Telecoms infrastructure across Kings Mill Hospital, GP practices, and Community Health services around Nottinghamshire and Derbyshire. We are committed to ensuring that our customers experience minimal disruption and receive high-quality service that ensures the smooth continuation of care. If you are ready to bring your passion for digital transformation and healthcare to the next level, apply today to join our team! To understand the role in more detail, please refer to the attached job description and person specification. We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation. We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands. Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list. To understand the role in more detail, please refer to the attached job description and person specification. This advert closes on Thursday 27 Aug 2026

Sherwood Forest Hospitals NHS Foundation Trust - Sutton-In-Ashfield

PermanentFull time

Are you interested in working in the digital space? Passionate about improving health and care through providing digital support services and helping to future proof our NHS through digital transform? If the answer is yes, then we want to talk to you! We are looking for an enthusiastic individual to join our Team. As a dedicated Service Desk Technician, you will be the first point of contact for all IT related incidents and service requests, responsible for performing remote troubleshooting and determining appropriate solutions based on the information collected and provided by customers. Excellent customer service is required and accompanied by good IT technical skills. The need to accurately capture and handle all calls with the goal of resolving as many as possible at the first point of contact (first time fix) and ensuring service levels and targets are met as well as meeting customer satisfaction and continuous service delivery demands is essential. The successful candidate will be expected to work a regular shift pattern as well as out of hours support (via an on-call rota) to ensure support is available to NHIS supported organisations 24/7 (including bank holidays). To understand the role in more detail, please refer to the attached job description and person specification. We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation. We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands. Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list. To understand the role in more detail, please refer to the attached job description and person specification. This advert closes on Thursday 27 Aug 2026

Sherwood Forest Hospitals NHS Foundation Trust - Sutton-In-Ashfield

PermanentFull time

We are looking to employ an enthusiastic and highly motivated HCPC registered biomedical scientist who is professional, reliable and flexible to join our Cellular Pathology team at this busy NHS Foundation Trust. The appointee will be based within the Histopathology department at King’s Mill Hospital, rotating through sections of routine Histopathology, Non-gynae Cytology, Andrology and Immunohistochemistry and requires occasional travel to Newark Hospital, where we have a satellite laboratory. The Department has full UKAS accreditation and HCPC/IBMS training status and CPD participation is actively encouraged. The laboratory currently opens weekdays only, but candidates must have the flexibility to work 5 out of 7 days per week if required. The payment scheme is in line with Agenda for Change terms and conditions. You will be based within the UKAS 15189:2022 accredited Pathology Department at King’s Mill Hospital with HCPC/IBMS training status; the department is currently in the process of developing a collaborative working relationship with neighbouring Trusts. This is an exciting time for the department and we are developing our continuous improvement culture to ensure delivery of outstanding healthcare for our patients. Apply now to join our team! To understand the role in more detail, please refer to the attached job description and person specification. We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation. We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands. Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list. To understand the role in more detail, please refer to the attached job description and person specification. This advert closes on Thursday 27 Aug 2026

Oxford University Hospitals NHS Foundation Trust - Oxford

PermanentPart time

Are you passionate about making a positive impact in the healthcare industry? Do you thrive in a dynamic and compassionate environment? If so, we have exciting opportunities for you! Our clinical support patient facing administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As a support to our clinical workforce within the Divisions you will play a crucial role in ensuring the smooth and efficient operation of our hospital wards. Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey. Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The post holder has responsibility for the provision of a professional, comprehensive and efficient administrative service, which is effectively delivered to all patients and members of the Department. This will be through the delivery of a comprehensive administrative service to a specialty team. This will involve providing a full administration service to the consultant team and taking responsibility for managing the whole patient pathway in line with the Elective Access policy. Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel. In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to theten core principles Oxford University Hospitalspromotes a safe, respectful hiring environment. If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism. 1. Provide primary administrative support to all clinical staff, Primarily consultants and all patients under their care, Correspondence support and other administration duties as required. 2. Act as a first point of contact on the telephone and by email for patients, relatives, GPS and any other relevant agencies, answering or re-directing queries from elsewhere in the trust. 3. Ensure all relevant patient information, including the referral ,diagnostic results and other relevant correspondence is available is a timely manner. 4. Work closely with the wider administrative team and clinical staff to ensure patients are seen within the local and national access targets, expediting appointments and procedures as required, Assist the team leasers with managing patient tracking list (PTL) by monitoring all elements of the patient pathway, Including diagnostic investigation, correcting data quality issues and escalate any patients who cannot be seen within the relevant Elective Access targets. 5. Ensure all clinic letters are finalised and sent out in a timely manner. This advert closes on Thursday 20 Aug 2026

Oxford University Hospitals NHS Foundation Trust - Oxford

PermanentFull time

The post holder will be responsible for the continuing development of a high standard of religious, pastoral and spiritual care for patients, their relatives, staff and visitors in the OUH NHS Foundation Trust, regardless of faith or cultural traditions. The post holder will work with colleagues and the Lead Chaplain in the provision of chaplaincy services across the Trust. The postholder may be required to work at any of the 4 hospital sites plus the 2 hospices within the trust. The duties and responsibilities of the post holder require a commitment to an on-call rota (on a pro-rata basis) and to ensure continuity of service during periods of leave. We actively welcome applications from all faith and belief groups. The Chaplaincy Team are made up of different denominations and faith communities. We are deeply committed to the spiritual and pastoral wellbeing of one another and those who access the hospitals and hospices as well as those who work across the Trust. We laugh and cry together. • To be responsible to the Lead Chaplain for the day to day provision and development of pastoral, religious and spiritual care for patients, staff, visitors and to confidentially record their activities as part of the chaplaincy data system. • To work collaboratively with other members of the chaplaincy team, attending regular team meetings and play a full part in the development of the chaplaincy service across the Trust. • Administer appropriate rites and ceremonies that are congruent with the practices of patients and those who are important to them and consistent with the post-holders’ authorising faith community or belief group. • To ensure appropriate sacramental and pastoral support for dying patients and their families and to respond, when requested, to the needs of the recently bereaved. • To participate fully in the 24 hour chaplaincy on-call service. It is expected that the chaplaincy work will be of irregular hours, so that flexibility of working hours and practice is required. • To provide staff support following complex and demanding clinical situations. • To work collaboratively with key allied professionals to develop learning and working practise together. • To have a commitment to one’s own professional and spiritual growth and development. Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please viewOUH At a Glance by OUHospitals - Issuu Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel. JOB SUMMARY: The post holder will be responsible for the continuing development of a high standard of religious, pastoral and spiritual care for patients, their relatives, staff and visitors in the OUH NHS Foundation Trust, regardless of faith or cultural traditions. The post holder will work with colleagues and the Lead Chaplain in the provision of chaplaincy services across the Trust. The postholder may be required to work at any of the 4 hospital sites plus the 2 hospices within the trust. The duties and responsibilities of the post holder require a commitment to an on-call rota (typically on a 1:5 basis) and to ensure continuity of service during periods of leave. Main Duties and Responsibilities 1. To be responsible to the Lead Chaplain for the day to day provision and development of pastoral, religious and spiritual care for patients, staff, visitors and to confidentially record their activities as part of the chaplaincy data system. 1. To work collaboratively with other members of the chaplaincy team, attending regular team meetings and playing a full part in the development of the chaplaincy service across the Trust. 1. To administer appropriate rites and ceremonies that are congruent with the practices of patients and those who are important to them and consistent with the post-holders’ authorising faith community or belief group. 1. To ensure appropriate sacramental and pastoral support for dying patients and their families and to respond, when requested, to the needs of the recently bereaved. 1. To conduct hospital contract funerals and services for babies at any stage of gestation or life in accordance with Trust procedures. 1. To prepare and deliver high quality training, development, and information for clinical colleagues on the nature of spiritual care and the contribution of the chaplaincy services. 1. To be fully conversant with NHS and professional protocols, guidelines, and competencies for NHS chaplaincy services. 1. To take an active role in promoting understanding and application of spiritual care across all ages within the OUH NHS Foundation Trust 1. To participate fully in the 24 hour chaplaincy on-call service. It is expected that the chaplaincy work will be of irregular hours, so that flexibility of working hours and practice is required. 1. To undertake administrative responsibilities of behalf of the chaplaincy team, such as maintaining staff rotas, pastoral resources and managing the stock of chaplaincy team resources. 1. To supervise students on placement, and to participate in the delivery of an agreed seminar programme. 1. To participate in training programmes for undergraduate and post-graduate studies on aspects of spiritual care. 1. To provide (when requested) pastoral and spiritual support for relatives making visits to the mortuary to view a deceased adult or child. 1. To provide staff support following complex and demanding clinical situations. 1. To be available to community leaders in order to support them in their care for community members when in hospital, always remembering NHS and professional guidelines for patient confidentiality. 1. To advise the Lead Chaplain on resources required to ensure that the spiritual, pastoral and religious needs of patients are met. 1. To work collaboratively with key allied professionals to develop learning and working practise together. 1. To have a commitment to one’s own professional and spiritual growth and development. 1. To be accountable to the Lead Chaplain and team colleagues who manage the Chaplaincy charitable funds for any donations received in the course of ministry within the OUH hospitals. This advert closes on Thursday 20 Aug 2026

Oxford University Hospitals NHS Foundation Trust - Oxford

PermanentFull time

We are looking for a pro-active, motivated individual who enjoys working in a challenging and busy environment in Plastic Surgery within the Specialist Surgery Directorate. The successful candidate will need to have experience of working in the NHS and knowledge of the 18-week wait Pathway. Applicants should be well organised with excellent communicational skills and able to work well under pressure and be a key team player. The appointed candidate will be responsible for booking new patient appointments by priority and date order, uploading referral for clinical triage, pathway management for 18-week RTT and management of our Outpatient PTL (Patient Tracking List). The post is vital to the delivery of timely, consistent, high quality care for patients. Computer literacy and good customer service skills are a must although full training will be given. Main duties of the job • Ensure accurate and comprehensive patient records and clinical details including outpatient referrals are added onto EPR in a timely manner, according to agreed standards, (the Trusts’ Elective Access Policy and Data Quality). • Book appointments on EPR as per Trust procedures in line with the Trusts Elective Access Policy and ensure all referrals are clinically triaged within 48 hours. • Ensure that patients on ERS (Electronic Referral System) are given appointment dates in accordance with clinical priority and length of wait, and that patients on the ASI list are managed accordingly. • Ensure that the appropriate action is taken following both patient and hospital cancellations, such that the utilisation of elective capacity is maximised. • Ensure that the patients’ 18 week RTT pathway is correct on EPR before undertaking any changes. • Be responsible for managing designated patient tracking lists (PTL) and attend weekly PTL meetings with the management teams. • To ensure all clinician annual leave and changes in outpatient sessions are accurately recorded • Take a lead to resolve clinic cancellation issues by communicating with colleagues and arranging cover or alternative clinics where required. • The post holder is expected to develop an understanding of the Trust Elective Access Policy and related procedures, and to make a positive contribution to the ongoing development of elective administration processes. Code for internal use only: YBZ8W6S Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel. In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to theten core principles Oxford University Hospitalspromotes a safe, respectful hiring environment. If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism. • All Consultants, clinicians and nurses are required to give a minimum 6 week notice period of any clinic alterations. Ensure that any requests outside this period are highlighted to the Team Leader. • Keep an accurate record of all Consultants, clinicians and nurses leave requests and detailed accounts of reasons for clinic cancellations. • Ensure that any clinic changes are actioned inline with local processes. • This role requires a high level of concentration to be maintained, precise, analytical, accurate detailed work and regular emotional effort when initiating and responding to patients on the telephone and via NetCall. • An understanding of medical terminology will be of benefit. • To receive and make telephone calls and take appropriate action/discussion with appropriate staff maintaining a friendly, professional and courteous manner at all times. These conversations can often be of a distressing nature. • Maintaining filing system and other basic office duties. • The post holder must exercise judgement to analyse and resolve problems. • The post holder is required to work unsupervised and is expected to plan and organise his/her own time. • Provision of information and advice to patients and relatives about appointments, both new and follow up, exercising judgement when dealing with patient enquiries. • Be responsible for communicating cancellations to all relevant parties with the reasons for cancellation. • Develop protocol for offering cancellation places to appropriate patients. • Will be asked to show flexibility should the need arise when providing cross-cover for other members of the Outpatient Booking teams during times of leave/sickness and when required. • Provide training to new staff under direction of the Team Leader. • Must at all times respect the confidentiality of all electronically stored information and written data, particularly where it relates to patients (in line with the Data Protection and Patient Confidentiality policies) • Is required at all times to carry out their individual responsibilities with due regard to the Trust Equal Opportunities and to take reasonable care of his/her own health and safety and that of any other person(s) who may be affected by his/her acts of omission. With particular reference to Trust Health and Safety Policy notes. • Any other reasonable duties requested by the Management team. On occasions, it may be necessary for the post holder to assist other administrative departments within the Service. This advert closes on Thursday 20 Aug 2026

Oxford University Hospitals NHS Foundation Trust - Oxford

PermanentFull time

Healthcare Support Worker (previously known as Nursing Assistant) #OneTeamOneOUH We operate a centralised approach to our Healthcare Support Worker Recruitment. This means that as a candidate you only need to apply once but can be considered for multiple roles across our Trust. Please note that this advert may close early depending on the volume of applications we receive. We have multiple job opportunities available at Oxford University Hospitals NHS Foundation Trust (OUH). This is a great time to join and be part of a team that is motivated and works together to deliver high-quality care to make a difference to the health and well-being of our patients. We have full-time opportunities for both experienced and aspiring Health Care Support Workers (HCSW), to work in safe and supportive environments under the guidance of healthcare professionals. We are looking for enthusiastic, compassionate, and hard-working individuals to join our teams in Neuroscience. Please note that we cannot provide sponsorship for this post. Full training is provided, no previous experience as a Nursing Assistant / Healthcare Support work is required. As the Healthcare Support Worker you will: • Provide personal care for our patients, including washing, dressing, toileting and assisting with mobilising and feeding • Assist registered members of staff to deliver a high standard of care to patients in the ward/clinical area demonstrating compassion, kindness, and sensitivity. • Be able to demonstrate the ability to put patients at the heart of what you do and recognising different needs by encouraging a spirit of support, integrity, respect and teamwork. • Work as part of the team, under the supervision of trained nurses, assisting with delivery of planned health care, to meet physical, psychological, and social needs of the patients. • Maintain a safe, clean, and comfortable environment for patients, staff and visitors. • Shows pride in the quality of care they provide for patients and learning from successes and setbacks • Evidence commitment to the Oxford University Hospitals vision and values Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel. Please refer to the full job and person specification for full details. The healthcare support worker will be expected to undertake the following duties under the supervision of a registered practitioner: Patient Care • Assist all patients with their personal care needs, empowering patients or families/carers and actively encouraging participation. This may involve maintaining hygiene needs for individuals such as helping patients to wash and dress themselves and assisting with toileting needs, maintaining privacy and dignity at all times. • Prepare patients, families/carers and the environment for clinical activities supporting patients and their families/carers and preparing specific equipment as necessary. • Participate in the initial assessment of patients’ needs, under the direct supervision of a registered practitioner. • Observe and report the patient’s condition to a registered practitioner as required. • Monitor closely patients having undergone a clinical activity ensuring their safety and wellbeing and reporting to a registered practitioner as required. • Assess and monitor the patient’s skin integrity and report and document immediately any changes or concerns in their condition. • Assist patients to meet their food and fluid intake giving attention to special diets, supplements and cultural requirements. In order to avoid malnutrition, ensure an age appropriate nutritional assessment is undertaken (e.g. MUST). All food, nutritional supplements and fluid intake to be recorded accurately as required. • Actively encourage all patients, families/carers to share the responsibility for the maintenance of their health and to promote healthy living where appropriate and identified as part of the care plan. • Assist patients to mobilise safely, taking account of development/physical needs using equipment and techniques as prescribed and recorded in the plan of care contributing to the falls and moving and handling risk assessment. Undertake patient transfer and escort duties between departments as appropriate and as per policy. • Recognise when a patient’s condition changes and seek advice and expertise from registered practitioners in accordance with Trust policy. • Assist in the care of a patient requiring end of life care in accordance within their spiritual and cultural needs. • Assist as appropriate in the support of families/carers of patients receiving end of life care. • Assist with the collection of specimens as requested such as mid-stream urine, stool, sputum, urine analysis and hospital acquired infections ensuring accurate labelling and transportation as per trust policy and in accordance with the training provided. Communication • Contribute during handover process to ensure continuity of care and to accurately feedback to a registered practitioner the care given to patients during the shift and of any changes in the patient’s condition. • Communicate effectively with members of the multidisciplinary team, patients and carers, using all methods of communication. Where there are barriers to understanding, arrange access to information, support and other services to aid effective communication. • Greet all patients and visitors to the department with courtesy and respect, being mindful of age specific body language and tone of voice, demonstrate sensitivity and empathy. • Help patients, families/carers and visitors orientate themselves to their surroundings when admitted to the ward/department providing written and verbal information as required. • Answer telephone calls (and bleeps) appropriately and efficiently, accurately relaying messages to both colleagues and patients using SBARR as appropriate. • Use paper and electronic systems to retrieve and record patient information in line with Trust documentation standards and operational systems. Ensure information is accurate and securely maintained. • Apply the principles of information governance and patient confidentiality to all aspects of your role. • Obtain age/capacity appropriate consent from the patient/family or carer/guardian before any clinical intervention is undertaken; where this is not given, report this to a registered practitioner. • Participate in discussions about ward and departmental issues at ward/departmental meetings. • In instances when a patient/family, carer or visitor feels the need to raise concerns or complain seek support from a registered practitioner. • Maintain professional boundaries and working relationships with patients and colleagues. • Ensure patients, families and carers are kept informed of delays with their treatment, investigations and clinic times as required when known. This advert closes on Thursday 13 Aug 2026