Healthy Homes Manager
Daniel Owen Ltd - North West London, London
£300 to £301 a day
TemporaryFull time
Healthy Homes Manager North West London Temporary to Permanent £300 per day Social Housing and Damp and Mould Experience Needed Daniel Owen are proud to be representing a well-known company based in the North West London area who are looking for a highly skilled Healthy Homes Manager to join their team. Purpose of the Job - Healthy Homes Manager: Lead and manage the delivery of the Healthy Homes and Damp & Mould programme, ensuring compliance with Awaab's Law and all relevant housing legislation. Oversee teams of surveyors, contractors, and specialist operatives, ensuring investigations and remedial works are completed within required timescales. Monitor service performance, contractor delivery, and KPI targets to ensure high-quality outcomes for residents. Manage complex damp, mould, condensation, and housing hazard cases, ensuring risks are identified, prioritised, and resolved effectively. Utilise HHSRS principles to assess property hazards, implement remedial actions, and maintain safe and compliant homes. Maintain accurate records, compliance data, case management information, and performance reports across relevant systems. Drive continuous improvement in healthy homes processes, policies, and service delivery standards. Build positive relationships with residents, contractors, internal teams, and external stakeholders to ensure excellent customer service and successful programme delivery. Produce regular reports for senior management on compliance, programme performance, risks, and resident outcomes. Ensure all activities support Barnet Homes' commitment to providing safe, healthy, and well-maintained homes for residents.
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Facilities Shift Manager
Daniel Owen Ltd - London, London
£60,000 to £62,000 a year
PermanentFull time
We are building a talent pipeline of experienced Facilities Shift Managers for opportunities within our London data centre portfolio and welcome expressions of interest from professionals seeking their next career move. This is an opportunity to join a high-performing, mission-critical environment where you will play a key role in ensuring the safe, reliable, and efficient operation of critical infrastructure. Working as part of a skilled operations team, you will help maintain the highest standards of operational excellence across our London sites. About the Role As Facilities Shift Manager, you will play a critical role in maintaining the reliability, safety, and performance of essential infrastructure within a flagship data centre. Operating within a 24/7 environment, you will ensure that all building systems and critical assets are functioning optimally during your shift, supporting continuous uptime and service delivery. You will be responsible for executing operational protocols, monitoring system performance, and responding to incidents in line with compliance and governance standards. Working closely with engineering, security, and service teams, you will support the delivery of planned maintenance, reactive repairs, and infrastructure upgrades, ensuring alignment with site priorities and safety requirements. Key Responsibilities: Oversee shift operations ensuring critical systems including power, cooling, security, and monitoring operate at peak performance, proactively identifying and addressing potential issues before they impact service. Ensure all planned preventative maintenance is scheduled and completed on time, meeting or exceeding quality standards to maximise uptime and longevity. Coordinate and supervise maintenance activities, including those requiring permits, ensuring strict adherence to safety protocols and minimising disruption to data centre operations. Enforce strict compliance with Standard Operating Procedures (SOPs), Methods of Procedures (MOPs), and Emergency Operating Procedures (EOPs), ensuring all team members are trained and prepared for both routine and emergency scenarios. Conduct scenario-based drills and regular audits to test and improve emergency preparedness and response capabilities. Prepare, maintain, and present detailed maintenance reports and records for management review, ensuring transparency and informed decision-making. Provide adaptable and clear communication, accurately defining project requirements, offering technical guidance, and ensuring all stakeholders are kept informed. Demonstrate composure and effective problem-solving in challenging situations, maintaining focus and persistence to overcome obstacles and ensure operational continuity. About you You're a technically strong and dependable facilities professional with proven experience operating within critical, 24/7 environments. You take ownership of shift‑based operations, ensuring essential systems such as power, cooling, security, and monitoring perform reliably and safely at all times. Calm under pressure and highly disciplined, you're confident responding to incidents, coordinating maintenance activities, and enforcing operational procedures that protect uptime and service continuity. You bring a structured, safety‑first mindset to everything you do ensuring full compliance with SOPs, MOPs, EOPs, and Health & Safety standards while maintaining meticulous documentation and reporting. A natural leader on shift, you set clear expectations, support and motivate your team, and lead by example through professionalism and accountability. Proactive and improvement‑focused, you use data, monitoring tools, and operational insight to identify risks, drive efficiencies, and continuously raise standards across facilities operations. Key Requirements: Effectively implements site-level operational strategies that ensure infrastructure reliability, service continuity, and alignment with long-term business goals. Experienced in managing shift-based operations, responding to incidents, and supporting service optimisation with a strong focus on uptime and customer satisfaction. Understands how facilities performance contributes to commercial outcomes and ensures shift activities align with regulatory standards and ESG commitments. Proactively identifies opportunities to enhance operational efficiency and reduce costs without compromising quality or compliance. Proficient in using digital platforms and monitoring tools to track system performance, report incidents, and identify improvement opportunities. Understands compliance frameworks and regulatory obligations relevant to facilities operations, ensuring all activities are fully compliant. Capable of managing audits, supporting incident response, and embedding risk-aware practices into shift protocols and decision-making.
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Contract & Compliance Manager
Daniel Owen Ltd - Brent, London
£36 to £36.53 an hour
TemporaryFull time
Contract & Compliance Manager (Gas Compliance) Job Type: Temporary Start Date: ASAP Location: Brent Salary: £36.53 per hour We're currently recruiting for an experienced Contract & Compliance Manager to join a Property Services team, taking ownership of the Gas Compliance portfolio across approximately 10,000 residential properties under direct and indirect management. This is a key leadership role responsible for ensuring the organisation remains fully compliant with all landlord statutory obligations relating to gas safety, whilst overseeing the successful delivery of associated contracts, programmes and compliance activities. The successful candidate will be responsible for managing contractor performance, mitigating compliance risks, monitoring budgets and ensuring all works are delivered safely, on time and to the highest standards. Whilst the primary focus of the role is Gas Compliance, candidates with strong experience across wider compliance disciplines, particularly Electrical Compliance, are also highly desirable. The ideal candidate will have a background within a Local Authority, Housing Association or Social Housing provider, with extensive knowledge of gas safety legislation and contractor management within occupied residential environments. Daily Responsibilities of a Contract & Compliance Manager: Managing the Council's Gas Compliance contracts across approximately 10,000 residential properties Acting as Contract Manager, Contract Administrator or Supervising Officer as required Ensuring compliance with all landlord gas safety obligations and regulatory requirements Leading contractor performance management, quality assurance and service delivery reviews Monitoring budgets, forecasts and expenditure across compliance programmes Managing statutory inspections, servicing, testing and remedial works Developing and implementing compliance strategies, policies and procedures Identifying, managing and mitigating compliance risks Undertaking audits, inspections and quality assurance checks Producing compliance reports and performance data for senior management Managing resident safety risks and ensuring robust record keeping and audit trails Supporting procurement, tendering and mobilisation of new compliance contracts Working collaboratively with operational teams, consultants and stakeholders Driving continuous improvement across compliance delivery and customer service Requirements of a Contract & Compliance Manager: Proven experience managing gas compliance contracts within Local Authority, Housing Association or Social Housing environments Extensive knowledge of domestic gas safety regulations and landlord compliance obligations Demonstrable experience delivering high-value compliance contracts successfully and within budget Strong contractor management and performance monitoring experience Experience developing compliance programmes, audits and risk management frameworks Knowledge of health and safety legislation, CDM Regulations and contractor competence requirements Strong budget management and financial reporting experience Excellent stakeholder management and communication skills Experience producing technical reports and presenting compliance information to senior stakeholders Strong IT skills including Microsoft Office and compliance management systems Full UK Driving Licence Desirable Experience: Strong Electrical Compliance experience alongside Gas Compliance IOSH, NEBOSH or equivalent Health & Safety qualification Degree qualified or equivalent professional experience Membership of RICS, CIOB, CIBSE or other relevant professional body Experience managing wider landlord compliance areas including Fire Safety, Water Hygiene, Asbestos and Building Safety Experience operating within large and complex housing portfolios Benefits for the Contract & Compliance Manager Role: Opportunity to lead a critical compliance service across a substantial housing portfolio High-profile position with significant responsibility and stakeholder engagement Exposure to strategic compliance and building safety programmes Collaborative and supportive working environment Ongoing professional development and training opportunities
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Night Duty Manager
Leonardo Hotels - London, London
PermanentFull time
As a Night Manager and a Head of Department, you'll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you'll be stepping into a busy role! You'll maintain positive guest engagement and keep team morale high whilst ensuring any issues are resolved. As a Head of Department, you'll be carrying out Duty Manager shifts and inspiring our vibrant teams to exceed our guests' expectations. If you're our ideal Night Duty Manager, you will: * Be yourself! * Take responsibility for the safety and security of the hotel and our guests * Be a great motivator for your team: you'll be proactively working on training and developing plans to keep your team working effectively * Implement new ways to maximise guest experience and satisfaction * Bring your positive attitude to work with you every day: you'll be setting the tone for some of our guests' stays at welcome and/or departure! * Ensure that the hotel is sufficiently stocked throughout the night and ready for business every morning Some of the perks you could enjoy include: - Special rates on Leonardo Hotel rooms across the UK & Europe - Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops - Talent referral scheme - Thank You Week: from ice cream trucks to yoga classes and lots in between! - Wellbeing Calendar - Ongoing job-related training programmes with clear paths for progression We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. Why come join us? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
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Technical Account Manager
Randstad CPE - London, London
£80,000 to £85,000 a year
PermanentFull time
Job Title: Account Manager Location: Central London (Commercial Portfolio) Remuneration: £80,000 - £85,000 Role Overview We are seeking a commercially sharp, relationship-driven Account Manager to oversee contract delivery, commercial growth, and client satisfaction across a portfolio of premier commercial office assets in Central London. In this role, you will serve as the primary strategic and operational partner to Landlord Asset Managers, Managing Agents, and corporate occupiers. You will hold complete accountability for portfolio P&L performance, service level agreement (SLA/KPI) delivery, contract retention, and account expansion through extra works and projects. While working closely with resident technical teams and supervisors who lead hands-on engineering delivery, your role focuses on high-level stakeholder diplomacy, financial governance, contract administration, and operational excellence. Key Responsibilities 1. Strategic Client Relationship Management Act as the trusted primary ambassador and executive contact for Landlord Asset Managers, Managing Agents, and corporate tenant representatives. Lead monthly and quarterly business reviews, delivering clear, commercial presentations on SLA/KPI attainment, customer satisfaction, and operational milestones. Maintain regular strategic dialogue with client stakeholders to ensure total alignment with their property goals and operational expectations. 2. Commercial & Financial Ownership (P&L) Hold full financial accountability for your portfolio contracts, driving profitability, managing budgets, and controlling Work in Progress (WIP), billing, and debt. Proactively identify property improvement initiatives, scoping and presenting commercial proposals for extra works, refurbishments, and lifecycle replacements. Manage third-party supply chain partners, negotiating competitive commercial terms and auditing performance against contractual service levels. 3. Service Delivery & Compliance Governance Direct operational service delivery across hard and soft FM work streams, ensuring all contractual obligations, SLAs, and performance KPIs are consistently exceeded. Partner with resident Engineering Supervisors and Technical Leads to ensure statutory property compliance (including Health & Safety, Water Hygiene, and Fire Safety) is rigorously maintained and audit-ready. Act as senior incident escalation contact during operational disruptions, ensuring rapid resolution and transparent communication back to client teams. 4. People Leadership & Operational Culture Lead, mentor, and motivate site teams, including Contract Support administrators, Supervisors, and technical service delivery staff. Set clear performance targets, conduct regular appraisals, oversee recruitment, and promote a collaborative, customer-centric team culture. Ensure all on-site activities champion high workplace health, safety, and environmental standards. Person Specification Proven Account Management Track Record: Demonstrable success as an Account Manager, Commercial Contract Manager, or Senior Facilities Manager managing multi-building commercial portfolios or landmark corporate properties. Commercial & Financial Acumen: Strong experience managing contract P&Ls, controlling operational costs, driving margin retention, and winning profitable extra works. Client Relationship Skills: Polished, articulate interpersonal and presentation skills with proven experience influencing senior landlord and corporate stakeholders. Operational Knowledge: Solid practical understanding of facilities management contracts, SLA/KPI structures, statutory property compliance, and supply chain governance (a technical background is welcome but not required; technical support is provided on site). Certifications (Desirable): IWFM membership, IOSH Managing Safely, or relevant business/facilities management qualifications. Technical Background: Level 3 (or equivalent) in a mechanical or electrical discipline What We Offer Competitive Base Package: Market-leading salary calibrated to your portfolio account management experience. Incentives & Travel: Structured annual performance bonus and commercial car / travel allowance. Executive Benefits: Contributory corporate pension scheme, private medical healthcare/cash plan, and life cover. Career Growth: Transparent advancement opportunities into Senior Account Directorship and Regional Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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Electrical Project Manager
Randstad CPE - Bexleyheath, Kent
£450 to £500 a day
ContractFull time
Electrical-Biased Project Manager (Water Treatment / AMP8) Location: Bexleyheath, Greater London / Kent Contract Rate: £450 - £500 per day depending on experience (LTD - IR35 Determination Pending) Duration: 18 Months Start Date: Immediate / ASAP Project Overview We are seeking an Electrical-biased Project Manager to lead mission-critical electrical upgrades across an active Water Treatment Works (WTW) in Bexleyheath. This 18-month AMP8 contract gives you full ownership of major electrical packages-including MCC replacements, HV/LV switchgear, cabling containment, instrumentation, and chemical dosing systems-from design review and install through to live plant cutovers, commissioning, and handover. Key Responsibilities Electrical Package Delivery: Drive electrical workstreams to time and budget, aligning installations and testing with client specs and WIMES standards. Commercial Control: Manage package spend, oversee subcontractor valuations, and administer NEC variations/Early Warnings (EWNs). Live Plant Interfaces: Coordinate cutovers, outages, and energisation with operational water teams to ensure zero disruption to live process treatment. Safety & Safe Isolation: Review complex electrical RAMS, enforce Lockout/Tagout (LOTO) isolation regimes, and maintain strict site safety. Testing & QA: Oversee ITPs, FAT/SAT sign-offs, loop checks, and technical compliance through to final O&M handover. Requirements & Qualifications Sector Experience: Proven track record as an Electrical-biased PM or Senior Electrical Engineer delivering schemes on UK water sites (WTW / WwTW). Technical Knowledge: Deep background in MCCs, LV/HV distribution, process automation, instrumentation, and telemetry. Qualifications: HND, Degree, or NVQ Level 4+ in Electrical Engineering. Mandatory Tickets ECS / CSCS Manager Card (Black) SMSTS EUSR National Water Hygiene Card BS 7671 (18th Edition) Desirable: LV Authorised Person (AP), First Aid If this is something that interests you please apply or reach out directly. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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SHEQ Manager - Rail
Randstad CPE - Rotherhithe, London
TemporaryFull time
My Client is currently looking to recruit a SHEQ / Health And Safety Manager for a rail Civils project in South London. The role is Long term and paid LTD Outside IR35 Qualifications and Experience: * Diploma/Certificate in Safety, Occupational Health, Industrial Hygiene or related field * Registered Safety Professional Designation, or working towards designation * Work Experience * Required: 3 years' experience in a health and safety capacity within the construction industry * Knowledge of CDM regulations * Proven record of implementing and maintaining Health and Safety audit systems * Knowledge of Risk Assessments / Method Statements / Job Hazard Analysis * Inspection / Audit experience Prior Rail or civils experience is necessary Please apply now! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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SAP Delivery Manager
Hays Specialist Recruitment - London, London
ContractFull time
Your New Company A leading global technology and consulting organisation is seeking an experienced SAP Delivery Manager to join a high-profile enterprise environment. Working remotely, you will play a key role in ensuring the successful delivery and continuous improvement of SAP services, while collaborating with both internal stakeholders and customer teams. Your New Role As an SAP Delivery Manager, you will be responsible for overseeing the delivery of SAP services, ensuring contractual commitments, service levels, and customer expectations are consistently met. You will manage operational performance, drive service improvements, coordinate cross-functional teams, and maintain strong customer relationships. Key responsibilities include: Managing SAP services against agreed SLAs and contractual obligations Overseeing ITIL service management processes including Incident, Problem, and Change Management Leading and coordinating the resolution of high-priority incidents Producing and delivering service reports and performance metrics Managing supplier relationships and conducting service reviews Supporting service transitions and handovers into production Engaging with technical delivery teams to drive operational excellence Monitoring service performance and identifying opportunities for improvement Managing operational risks, RAID activities, and governance requirements Supporting resource planning, capability development, and team growth Contributing to financial performance, forecasting, and profitability management Promoting a culture of continuous service improvement and innovation What You'll Need to Succeed Proven experience in SAP Service Delivery Management or SAP Managed Services Strong understanding of ITIL Service Management processes and best practices Experience managing SLAs, KPIs, service reporting, and operational performance Ability to manage high-priority incidents and service escalations Strong stakeholder and customer management skills Experience working with cross-functional technical and operational teams Knowledge of supplier/vendor management and governance frameworks Strong communication, leadership, and organisational skills Experience managing operational risks and service improvement initiatives ITIL certification or equivalent service management experience is desirable Eligibility to undergo BPSS clearance What You'll Get in Return Fully remote working arrangement Opportunity to work on a large-scale SAP service delivery engagement Exposure to enterprise-level stakeholders and strategic service operations Collaborative and supportive team environment Immediate contract opportunity with an initial 5-month engagement Valuable experience within a complex and fast-paced SAP environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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Employee Benefits Manager
Hays Specialist Recruitment - City of London, London
£55,000 to £75,000 a year
PermanentFull time
An established professional services firm is seeking a Manager to join its growing Employee Benefits team. Known for its collaborative culture and client-focused approach, the business supports employers in delivering effective workplace pension solutions and employee benefits strategies across a diverse client base. Working within a high-performing team, you will manage a portfolio of SME clients, acting as a trusted adviser on workplace pensions and related benefit arrangements. You will take ownership of client relationships, providing strategic and technical guidance on areas such as auto-enrolment, contribution structures, salary sacrifice, provider selection and ongoing scheme governance. You will also support new business activity, from initial pitch through to implementation, whilst identifying opportunities to further develop existing client relationships. We're looking for an individual with a strong pensions advisory background gained within an FCA-regulated employee benefits consultancy, corporate advisory or financial advisory environment. You will have sound knowledge of workplace pensions and auto-enrolment legislation, be comfortable managing senior client relationships, and have experience presenting recommendations to both leadership teams and employees. Exposure to wider employee benefits would be beneficial, although pensions expertise will be the primary focus. This is an excellent opportunity to join a well-regarded firm at either Assistant Manager or Manager level, offering exposure to a varied client portfolio and the opportunity to further develop your technical and advisory expertise. In return, you'll benefit from a supportive and professional environment, strong client exposure and clear long-term career development opportunities. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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CRM Communications Manager
Hays Specialist Recruitment - West Drayton, London
ContractFull time
Are you a CRM communications specialist with a passion for creating engaging customer journeys and delivering high-impact campaigns? We are looking for an experienced CRM Communications Manager to support the planning, execution, and optimisation of CRM communications across multiple customer touchpoints. This is an exciting opportunity to play a key role in delivering customer-centric communications that drive engagement, retention, and revenue while working with a wide range of stakeholders across marketing, analytics, customer experience, and technology teams. Contract - 6 months Location - UB7 0GB (2 days per week on-site) Pay - attractive daily rate (inside IR35) Start date - ASAP The Role As a CRM Communications Manager, you will be responsible for planning, building, and delivering CRM communications across marketing campaigns, customer life cycle programmes, service communications, and disruption management activities. You will ensure all communications are delivered on time, accurately, and in line with brand guidelines and customer communication strategies. Key Responsibilities Plan, develop, and execute CRM communications across multiple customer touchpoints and channels. Create compelling, customer-focused content and copy aligned with brand tone of voice. Manage campaign builds, QA processes, testing, deployment, and performance tracking. Develop and optimise customer life cycle journeys using automation and segmentation. Partner with analytics teams to define target audiences, measure campaign performance, and generate actionable insights. Drive a test-and-learn approach to improve campaign effectiveness and customer engagement. Support the evolution of omni-channel communications and reduce reliance on a single channel. Ensure consistency and quality of customer communications across all channels and touchpoints. Collaborate with cross-functional teams including Customer Experience, Brand, Commercial, Analytics, and CRM technology teams. Act as a key contributor during customer disruption or crisis communication activities. Skills & Experience Required Proven experience delivering successful CRM campaigns and customer communication programmes. Strong copywriting and communication planning skills. Hands-on experience with Salesforce Marketing Cloud and CRM platforms. Experience building and optimising customer life cycle journeys and automated campaigns. Knowledge of segmentation, audience targeting, testing, and campaign measurement. Strong stakeholder management and relationship-building skills. Experience working within cross-functional teams in a fast-paced environment. Ability to manage multiple priorities while maintaining exceptional attention to detail. Strong analytical mindset with the ability to interpret campaign performance data and make recommendations. Advanced Microsoft PowerPoint and Excel skills. Ideal Candidate You will be: An excellent communicator and copywriter. Highly organised with strong planning skills. Proactive, resilient, and delivery-focused. Comfortable working under pressure and managing multiple deadlines. A collaborative team player with strong influencing and stakeholder management abilities. Passionate about customer experience and CRM best practices. If you have a strong background in CRM communications, customer life cycle marketing, and Salesforce Marketing Cloud, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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