NHS Jobs - To be agreed

£25,760 to £27,476 a year

ContractFull time

Key duties will include: Creating and editing digital content for the Trusts websites and intranet, using clear and accessible language. Publishing approved content and updates to digital platforms, following agreed processes and quality standards. Checking online pages to make sure information is accurate, current, accessible and working correctly. Supporting content audits, testing and improvements to help make online services easier to use. Working with colleagues across the Trust to gather content, clarify requirements and support updates. Helping to identify and correct errors, broken links or outdated information. Learning how to apply web standards, accessibility guidance, branding requirements and information governance principles. Planning and prioritising day-to-day tasks with guidance from the line manager and wider team. Taking part in apprenticeship learning and applying new skills to real work projects. Developing the knowledge, skills and behaviours needed to take on more responsibility during the apprenticeship.

Northumbria Police

£30,276 to £41,028 a year

HybridPermanentFull time

Salary: Career Graded Band 6 – 8, £30,276 – £41,028 Location: Byker and Sunderland (multi-site working)The post holder will be required to work across both the Byker and Sunderland locations and will be expected to travel between sites when required. Contract: Permanent Full Time: 37 hours per week Monday – Friday The role: Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Digital Forensics Unit as a Digital Forensic Unit Investigator. Our Digital Forensic Unit is responsible for extracting and analysing data from more than 2,000 electronic devices each year, securing evidence for some of the North East’s most high-profile court cases. We’ve recently grown our team of Digital Forensic Unit Investigators and following on from further team changes would like to add to this to help us on our journey to become an Outstanding Police Force. This is a fantastic time to join us as a Digital Forensic Investigator. The role has real-world significance in investigating all types of crime, from murders and sexual exploitation to frauds and burglaries. You’ll play an important part in keeping people safe whilst adhering to quality standards, relevant legislation and Codes of Practice and Conduct. What you’ll do: - Data Retrieval: Secure and retrieve data using forensically safe techniques, process recovered data into a suitable format in accordance with national guidelines and forensic quality standards - Specialist Advice and Guidance: Provide specialist technical advice/guidance and training to investigating officers to assist in the direction of investigations, ensuring technological skills and knowledge are maximised to contribute to the overall effectiveness of force objectives. - Victim Identification: Proactively support the identification of victims to identify and safeguard victims of crime as part of all digital investigative duties. Review and categorise indecent images in line with agreed standards for inclusion in the National Child Abuse Image Database and to support related prosecutions. - Process Improvement: Ensure continued compliance with the Digital Forensic Unit’s quality management system, relevant legislation and the Forensic Science Regulators Codes of Practice and Conduct; actively participating in the continuous development of the quality management system. Participate in improvement projects, conducting research, software testing and development of Technical Standard Operating Procedures. - Crime Scenes and Court: Attend crime scenes and search premises to provide technical expertise and secure evidence. Present fact and procedural based evidence in a clear and comprehensive manner at Court and attend Case Conferences.

Wrightington, Wigan & Leigh NHS Foundation Trust - Wigan

ApprenticeshipFull time

A Vacancy at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust. We are pleased to offer a great opportunityfor an enthusiastic and motivated individual to join WWL’s Data AnalyticsandAssurance Directorate on a 3year Degree Apprenticeship programmewhiledeveloping real-world experience in the workplace. Why this apprenticeship? Work towards a BSc (Hons) Digital and Technology Solutions Professional Degree. · Combine paid workplace experience with university-based learning. · Develop specialist knowledge in data analytics, data science, data visualisation and digital platforms. · Apply your learning to real NHS challenges and service improvement opportunities. · Build capability in delivering data-driven improvements and technology-enabled solutions. · Receive protected study time in line with apprenticeship requirements. This vacancy is open to all internal and external candidates. NHS Employees should ideally secure their manager’s agreement for a secondment arrangement ideally prior to applying, as this will be a condition of any offer made. This vacancy is advertised on a fixed term basis for 3 years as it is funded on a non-recurrent basis. Whilst this post is advertised on a fixed term / secondment basis there is the potential that this post may become permanent in the future. Please Note: This role is PENDING AFC SALARY BANDING APPROVAL; therefore, salary cannot be fully confirmed until the Banding is approved. • Undertake the full degree apprenticeship programme, including university attendance, independent study, portfolio development, workplace assessment and end-point assessment where applicable. • Apply learning from the academic programme to workplace activities, service improvement tasks and day-to-day operational delivery. • Support the collection, validation, cleansing, analysis and presentation of data to inform operational, clinical, corporate and improvement priorities. • Assist with the development and maintenance of reports, dashboards, data products and digital tools, using approved systems and under appropriate supervision. • Work with colleagues to understand user needs, translate requirements into clear outputs and present information in accessible formats for a range of audiences. • Work as part of a multidisciplinary team, contributing to safe, responsive and person-centred services. • Support the review and improvement of local processes, pathways, systems and ways of working, contributing ideas and evidence from apprenticeship learning. Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement and living our values. · People at the Heart · Listen and Involve · Kind and Respectful · ONE Team WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs. At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society. · Undertake the full degree apprenticeship programme, including university attendance, independent study, portfolio development, workplace assessment and end-point assessment where applicable. Apply learning from the academic programme to workplace activities, service improvement tasks and day-to-day operational delivery. • Support the collection, validation, cleansing, analysis and presentation of data to inform operational, clinical, corporate and improvement priorities. • Assist with the development and maintenance of reports, dashboards, data products and digital tools, using approved systems and under appropriate supervision. • Work with colleagues to understand user needs, translate requirements into clear outputs and present information in accessible formats for a range of audiences. • Work as part of a multidisciplinary team, contributing to safe, responsive and person-centred services. • Manage delegated workload effectively, prioritising tasks, meeting agreed deadlines and escalating risks, issues or concerns appropriately. • Communicate effectively and professionally with colleagues, managers, service users, patients, carers, university staff and external partners as appropriate to the role. • Maintain accurate records, documentation and data in line with Trust policies, information governance requirements and professional standards. • Handle data securely and ethically, applying relevant information governance, confidentiality, data protection and cyber security principles. • Support the review and improvement of local processes, pathways, systems and ways of working, contributing ideas and evidence from apprenticeship learning. • Participate in supervision, appraisal, reflective practice and ongoing personal development. • Act at all times within the limits of competence, seeking guidance and support where required. Apprenticeship Requirements • Commit to completing all elements of the degree apprenticeship within the agreed timeframe. • Attend university sessions, workplace learning activities and mandatory apprenticeship reviews. • Maintain an apprenticeship portfolio or learning record, evidencing progress against knowledge, skills and behaviours. • Use protected learning time appropriately and balance study requirements with service responsibilities. • Engage constructively with the line manager, workplace mentor, university tutor and apprenticeship team. • Demonstrate increasing independence and responsibility as competence develops. • Meet the academic, attendance, conduct and assessment requirements set by the university and apprenticeship standard. Key Results from Postholder: • You will communicate professionally and effectively with: • Line Manager and Apprenticeship Supervisor • Workplace Mentor or Practice Educator • University Tutor and Apprenticeship Programme Team • Recruiting Department and Wider Directorate Colleagues • Patients, Service Users, Carers or Members of the Public, where relevant to the role • Corporate services including Human Resources, Organisational Development, Education and Workforce Teams • External partners and stakeholders, where appropriate You will also: • Work flexibly across the Directorate and the teams, services, and divisions within the Trust. • Seek out opportunities to develop your understanding of the Trust and the services it provides through the development of effective working relationships. • Be an advocate for the products and services of Data Analytics and Assurance Team • Governance, Safety and Professional Standards: You will: • Comply with all Trust policies, procedures and statutory requirements relevant to the role. • Maintain confidentiality and comply with information governance, data protection and records management requirements. • Promote equality, diversity and inclusion, treating all people with dignity and respect. • Follow safeguarding policies and escalate concerns appropriately. • Contribute to a safe working environment by following health and safety, infection prevention and risk management procedures. • Report incidents, risks or concerns in line with Trust policy. • Complete statutory, mandatory and role-specific training as required. • Uphold the standards of conduct expected of NHS staff and any relevant professional or academic code of conduct. Responsibility for Health and safety, you will: • Comply with the Health & Safety at Work Act 1974, you will be required to fulfil a proactive role towards the management of risk in all their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. • Work Circumstances: • You will be based at Buckingham Row for a minimum of 3 days per week and may also be required to travel to other sites. • You will be supported to work remotely for,1 day per week, whilst ensuring the needs of the service are met. You will not be required to work on call. This is a 3-year apprenticeship programme. You will be required to successfully complete and pass the full programme before progressing to the substantive role. During the apprenticeship, you will be paid in accordance with Agenda for Change Annex 21: • Year 1:60% of the top of Band 4 salary • Year 2:65% of the top of Band 4 salary • Year 3:70% of the top of Band 4 salary Upon successful completion of the apprenticeship, you will move to theentry pay point of Band 4for a minimum of one year. Following this period, further pay progression will be subject to demonstrating that you meet the defined progression criteria. This advert closes on Monday 24 Aug 2026

NHS Jobs - Worcester

£28,392 to £31,156 a year

PermanentFull time

JOB PURPOSE: Reporting to the Software Development & System Integration Manager, the post holder will support the development, testing, deployment and maintenance of Robotic Process Automation (RPA) and low code automation solutions across Worcestershire Acute Hospitals NHS Trust. The role is suitable for an individual with some basic knowledge of coding and/or exposure to RPA or low code tools, who is looking to develop practical experience within a structured Automation and AI team. The post holder will work under close supervision, following defined standards and procedures, contributing to digital transformation initiatives that improve efficiency, quality and safety of Trust services. KEY DUTIES: Working from a specification to develop and configure RPA workflows and low code applications using Microsoft Power Automate and Power Apps. Undertake unit testing, system testing and support user acceptance testing of automation solutions. Diagnose and resolve routine faults and performance issues, escalating more complex issues appropriately. Maintain technical documentation, process maps and support materials in line with Trust standards. Use Jira (or equivalent tools) to manage tasks, defects, enhancements and sprint activities. Work within an Agile delivery environment, contributing to stand ups, sprint planning, reviews and retrospectives. Supports the use of deployment pipelines for testing and releasing automations, following agreed procedures and guidance. Support the deployment and monitoring of live automations to ensure reliability and compliance. GENERAL DUTIES: Actively participate in training and continuous professional development related to RPA, AI and digital technologies. Contribute ideas for service improvement and increased automation opportunities. Carry out any other reasonable duties consistent with the level of responsibility of the post. Support colleagues in the RPA team with straightforward queries and tasks, escalating where needed Work with colleagues to ensure automations and digital solutions are developed in a way that supports information governance, cyber security, UK GDPR and safe handling of patient or staff data. Recognise when a process may have clinical safety, information governance or security implications and escalate appropriately to senior team members. Support the development and maintenance of simple automations and digital solutions that may interact with APIs, web services or webhook-based processes, under supervision. COMMUNICATION & RELATIONSHIP SKILLS Communicate effectively with technical and non technical stakeholders. Produce clear written documentation and updates. Build effective working relationships within the Digital Directorate and wider Trust. Works collaboratively with other team members and contributes to a supportive team environment. KNOWLEDGE, TRAINING & EXPERIENCE Degree (or equivalent experience) in IT, Computer Science, Digital Technologies or a related subject. Working knowledge of coding or scripting concepts. Experience or exposure to RPA or low code development, particularly Microsoft Power Automate and Power Apps. Knowledge of Python or C# is desirable. Knowledge of SQL and relational databases (e.g. SQL Server) is desirable. Awareness of AI enabled tools such as Microsoft Copilot or automation agents is beneficial. ANALYTICAL & JUDGEMENTAL SKILLS Ability to analyse system workflows and translate them into logical automation steps. Ability to assess issues, identify solutions and decide when escalation is required. PLANNING & ORGANISATIONAL SKILLS Ability to manage own time and workload to meet agreed deadlines. Attend sprint meetings to report progress or raise issues. PHYSICAL SKILLS IT operation and well developed keyboard skills. RESPONSIBILITY FOR PATIENT / CLIENT CARE Contact with patients will be incidental only. RESPONSIBILITY FOR FINANCIAL & PHYSICAL RESOURCES Responsible for the safe and appropriate use of Trust IT systems, licences and equipment associated with automation development. RESPONSIBILITY FOR HUMAN RESOURCES No line management responsibility; may provide guidance to more junior staff or students where required. RESPONSIBILITY FOR INFORMATION RESOURCES The post holder is responsible for the design, development, maintenance and support of automated processes and low-code applications which process, store and transfer organisational data. This includes ensuring the accuracy, integrity, security and availability of data within automation solutions, in line with Trust information governance policies, data protection legislation and digital standards. RESPONSIBILITY FOR RESEARCH & DEVELOPMENT Expected to keep up to date with developments in RPA, low code platforms, AI and digital best practice and apply learning to the role. FREEDOM TO ACT Works with a degree of autonomy within clearly defined policies, standards and procedures, referring complex matters to senior colleagues. PHYSICAL EFFORT Desk based, IT working. MENTAL EFFORT Frequent concentration required when developing, testing and supporting automation solutions. EMOTIONAL EFFORT Little exposure to distressing circumstances. WORKING CONDITIONS Office based with home working in line with Trust policy.

NHS Jobs - Worcester

£39,959 to £42,170 a year

PermanentFull time

Job Purpose: To support the identification, analysis, and implementation of automation opportunities that improve efficiency, productivity, and service delivery within People and Organisation services across the Trust. The postholder will work closely with stakeholders to understand business needs, translate these into clear requirements for automation projects, and support the delivery of solutions in line with agreed processes, information governance standards, and clinical safety requirements, working with Clinical Safety colleagues where required. The role includes full training and support to develop the knowledge and skills required to work as part of a team delivering automation and service improvement across People and Organisation services. Key Duties: Work with clinical and corporate teams across the Trust to identify, assess and prioritise opportunities for automation or the application of AI tools to improve productivity and service delivery. Undertake detailed process analysis, mapping current (as is) and future (to be) states, identifying inefficiencies, risks and opportunities for improvement. Elicit, analyse and document business, functional and non functional requirements, ensuring they are clear, testable and aligned to Trust strategy and governance. Develop and present options appraisals, benefits cases and recommendations to stakeholders and decision making forums. Act as a key interface between operational services, Digital teams and Automation Developers, ensuring requirements are accurately translated into technical solutions. Support delivery using Agile methodologies, contributing to backlog refinement, sprint planning, reviews and retrospectives, and using tools such as Jira or ServiceNow to manage requirements and work items. Contribute to the safe and effective use of AI technologies, including awareness of ethical, information governance, clinical safety and data protection considerations. Support testing and benefits realisation activities, including defining acceptance criteria and measures of success. Work with Clinical Safety colleagues where required to ensure relevant safety requirements are understood and reflected within solution design and delivery. General Duties: Provide advice and guidance to colleagues on business analysis approaches, automation opportunities and good practice. Keep up to date with developments in automation, AI and digital analysis techniques, sharing learning with the wider team. Undertake other duties appropriate to the level and responsibilities of the role.

NHS Jobs - Worcester

from £25,272 a year

PermanentFull time

Job Purpose: Reporting to the Digital Automation Specialist, the post holder will support the development, testing, deployment and maintenance of Robotic Process Automation (RPA) and low code automation solutions across Worcestershire Acute Hospitals NHS Trust. The role is suitable for an individual with some basic knowledge of coding and/or exposure to RPA or low code tools, who is looking to develop practical experience within a structured Automation and AI team. The post holder will work under close supervision, following defined standards and procedures, contributing to digital transformation initiatives that improve efficiency, quality and safety of Trust services. Key Duties: Assist in the development of simple RPA solutions and workflows using Microsoft Power Automate and Power Apps, under guidance from senior developers. Support the configuration, testing and documentation of automation solutions. Carry out routine checks, basic troubleshooting and monitoring of live automation processes. Log, update and track work items, incidents and change requests using Jira or similar tools. Follow agreed development standards, documentation templates and version control practices. Participate in Agile ceremonies such as stand ups, sprint reviews and retrospectives as directed. Assist with gathering basic requirements and process information from users and stakeholders. Escalate issues appropriately and in a timely manner. General Duties: Undertake training and self development activities relevant to RPA, low code development and digital services. Carry out any other reasonable duties consistent with the level of responsibility of the post.

NHS Jobs - Wigan

£28,392 to £31,157 a year

ApprenticeshipFull time

Undertake the full degree apprenticeship programme, including university attendance, independent study, portfolio development, workplace assessment and end-point assessment where applicable. Apply learning from the academic programme to workplace activities, service improvement tasks and day-to-day operational delivery. Support the collection, validation, cleansing, analysis and presentation of data to inform operational, clinical, corporate and improvement priorities. Assist with the development and maintenance of reports, dashboards, data products and digital tools, using approved systems and under appropriate supervision. Work with colleagues to understand user needs, translate requirements into clear outputs and present information in accessible formats for a range of audiences. Work as part of a multidisciplinary team, contributing to safe, responsive and person-centred services. Manage delegated workload effectively, prioritising tasks, meeting agreed deadlines and escalating risks, issues or concerns appropriately. Communicate effectively and professionally with colleagues, managers, service users, patients, carers, university staff and external partners as appropriate to the role. Maintain accurate records, documentation and data in line with Trust policies, information governance requirements and professional standards. Handle data securely and ethically, applying relevant information governance, confidentiality, data protection and cyber security principles. Support the review and improvement of local processes, pathways, systems and ways of working, contributing ideas and evidence from apprenticeship learning. Participate in supervision, appraisal, reflective practice and ongoing personal development. Act at all times within the limits of competence, seeking guidance and support where required. Apprenticeship Requirements Commit to completing all elements of the degree apprenticeship within the agreed timeframe. Attend university sessions, workplace learning activities and mandatory apprenticeship reviews. Maintain an apprenticeship portfolio or learning record, evidencing progress against knowledge, skills and behaviours. Use protected learning time appropriately and balance study requirements with service responsibilities. Engage constructively with the line manager, workplace mentor, university tutor and apprenticeship team. Demonstrate increasing independence and responsibility as competence develops. Meet the academic, attendance, conduct and assessment requirements set by the university and apprenticeship standard. Key Results from Postholder: You will communicate professionally and effectively with: Line Manager and Apprenticeship Supervisor Workplace Mentor or Practice Educator University Tutor and Apprenticeship Programme Team Recruiting Department and Wider Directorate Colleagues Patients, Service Users, Carers or Members of the Public, where relevant to the role Corporate services including Human Resources, Organisational Development, Education and Workforce Teams External partners and stakeholders, where appropriate You will also: Work flexibly across the Directorate and the teams, services, and divisions within the Trust. Seek out opportunities to develop your understanding of the Trust and the services it provides through the development of effective working relationships. Be an advocate for the products and services of Data Analytics and Assurance Team Governance, Safety and Professional Standards: You will: Comply with all Trust policies, procedures and statutory requirements relevant to the role. Maintain confidentiality and comply with information governance, data protection and records management requirements. Promote equality, diversity and inclusion, treating all people with dignity and respect. Follow safeguarding policies and escalate concerns appropriately. Contribute to a safe working environment by following health and safety, infection prevention and risk management procedures. Report incidents, risks or concerns in line with Trust policy. Complete statutory, mandatory and role-specific training as required. Uphold the standards of conduct expected of NHS staff and any relevant professional or academic code of conduct. Responsibility for Health and safety, you will: Comply with the Health & Safety at Work Act 1974, you will be required to fulfil a proactive role towards the management of risk in all their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Work Circumstances: You will be based at Buckingham Row for a minimum of 3 days per week and may also be required to travel to other sites. You will be supported to work remotely for,1 day per week, whilst ensuring the needs of the service are met. You will not be required to work on call. This is a 3-year apprenticeship programme. You will be required to successfully complete and pass the full programme before progressing to the substantive role. During the apprenticeship, you will be paid in accordance with Agenda for Change Annex 21: Year 1: 60% of the top of Band 4 salary Year 2: 65% of the top of Band 4 salary Year 3: 70% of the top of Band 4 salary Upon successful completion of the apprenticeship, you will move to the entry pay point of Band 4 for a minimum of one year. Following this period, further pay progression will be subject to demonstrating that you meet the defined progression criteria.

NHS Jobs - Barnsley

from £25,000 a year

PermanentFull time

Job Statement The Digital Content and Engagement Officer supports the organisations marketing and communications, Marcomms activity by producing high quality digital content and strengthening engagement across social media, websites and digital platforms. The post holder plays a key role in promoting organisational messages, enhancing brand identity and supporting the delivery of communication and marketing campaigns to internal and external audiences. Key Responsibilities Create, edit and publish digital content across social media, websites and online platforms to support Marcomms objectives. Assist in the development and delivery of marketing and communication campaigns. Produce graphics, videos, written content and promotional materials aligned with brand guidelines. Monitor digital engagement, respond to online enquiries and escalate issues appropriately. Support internal communications, newsletters and digital updates. Analyse digital performance data and prepare basic reports to inform marcomms planning. Maintain brand consistency across all digital outputs. Contribute to organisational events, campaigns and promotional activities through digital channels. Build positive relationships with internal teams and external partners to support communication and engagement goals.

Acorn Recruitment - Newton Abbot, Devon

£14 to £14.20 an hour

On-siteTemporaryFull time

Screen & Digital Print Operative | Print Production Operative | Large Format Print Finisher | Manufacturing Operative Newton Abbot | £14.00 per hour | Monday - Friday | 16:00 - 24:00 | Temporary to Permanent Introduction Acorn by Synergie is recruiting a skilled and reliable Screen & Digital Print Operative to join a busy print production team. This is an excellent temp-to-perm opportunity for someone with experience in screen printing or digital print production. You will be responsible for producing, finishing and preparing large format printed materials, while ensuring all work is completed accurately, efficiently and to a high standard. Key Duties Trim and finish large format prints and graphics. Laminate printed materials. Mount graphics to boards and substrates. Collate completed jobs for dispatch. Quality checks. Requirements Experience within the screen printing, digital printing, signage, or manufacturing industry is desirable. Strong attention to detail and commitment to quality. Ability to work independently and as part of a team. Reliable, punctual, and safety-conscious. What We Offer £14.00 per hour. Temp-to-perm opportunity with long-term career prospects. Full training and ongoing support. Friendly and supportive working environment. Immediate start available for the right candidate. Interested? Apply online with your up-to-date CV or contact the Acorn by Synergie Newton Abbot office for more information. Acorn by Synergie acts as an employment business for the supply of temporary workers.

Veolia - Cannock, Staffordshire

£40,000 to £40,000 a year

PermanentFull time

Salary: Up to £40,000 Dependant on experience plus Bonus and other Veolia benefits Location: Hybrid working - minimum of 3 days per week at our Cannock office (WS11 8JP) Hours: 40 hours per week When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & reward What you'll be doing: Serve as a key advisor for digital workspace efficiency, presenting insights and recommendations to senior leadership to help shape productivity software strategy and investment decisions Maintain up to date, expert knowledge of SaaS licensing models, digital workspace practices, and asset methodologies Build and maintain strong working relationships with IT departments, Finance, Procurement, and HR teams to align on software changes, leaver processes, and digital workspace initiatives. Act as an ambassador for effective digital tool usage, championing data reduction and software optimisation while supporting colleagues through technical transitions. Lead and perform the allocation, entitlement tracking, and compliance of core productivity suites (Google Workspace, Adobe, M365, Canva, Atlassian Jira). Design and implement processes, utilising automation where possible, for license allocation, entitlement tracking, and leaver license harvesting to prevent waste. Proactively monitor, evaluate, and report on tool utilisation metrics, identifying specific opportunities to improve the Digital Employee Experience and streamline workflows. Act as the local liaison with the Group Service Delivery and product teams regarding the onboarding, alignment, and evaluation of new productivity or collaboration tools Lead Change Management processes relating to workspace software deployment, working with stakeholders to shape decisions on configuration updates and licensing changes that improve user experience and cost efficiency. Own the operational tracking, analysis, and forecasting of regional software budgets and operational expenditure, working in tandem with the Head of DEX. Identify and eliminate SaaS waste through detailed utilisation analysis, working collaboratively to collaboratively negotiate licensing arrangements and deliver measurable cost savings across the portfolio Create and update user guides, documentation, and training materials to help employees maximise the value of collaboration tools and adopt Digital Sobriety habits, as needed. Establish and continuously improve compliance and optimisation standards for core collaboration suites, ensuring alignment with Group policies and data protection requirements. Stay informed about emerging collaboration technologies and digital sobriety practices, identifying opportunities that could enhance how we work and support our sustainability goal What we're looking for: Essential Strong understanding of SaaS licensing models and entitlement tracking methodologies. Excellent communication skills, with the ability to explain software policies and digital sobriety benefits to non-technical users Meticulous attention to detail regarding user accounts and compliance tracking. Experience with automated provisioning workflows or software lifecycle processes. Functional knowledge of ServiceNow configuration and workflow capabilities to support asset automation, request fulfillment, or CMDB tracking. Data analysis and reporting expertise to evaluate tool utilisation and cost-saving opportunities. Proficiency in creating high-quality documentation, user guides, and workspace policies Collaborative mindset with the ability to influence without formal authority across business units. Desirable Relevant qualification in Information Technology, Business Administration, or a related field; OR proven experience in software asset lifecycle management, digital workplace engineering, or a similar enterprise-level role(s). Awareness and certification of ITIL Service Management principles Demonstrable experience navigating and administering the admin consoles of major productivity suites (Google Workspace and/or Microsoft 365) What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.