Team Manager - Bedworth Extra
Tesco - Bedworth, Warwickshire
Competitive
PermanentPart time
About the role Availability Window Days From time To time Mon 07:00:00 16:00:00 Tue 07:00:00 16:00:00 Wed 13:00:00 22:00:00 Thu 07:00:00 16:00:00 Fri 07:00:00 16:00:00 Sat 13:00:00 22:00:00 Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit. Competitive salary with an excellent benefits package. Team Manager shift patterns vary day to day but are planned in advance to support work-life balance. You will be responsible for Leading the team to deliver a great experience for customers in-store. Recruiting, training, and developing colleagues to build a capable, high‑performing team. Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers. Lead trade activity, using insight and expertise to grow sales and maximise profit. Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most. Identifying and resolving root‑cause issues with sustainable, long‑term solutions. Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively. Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day. You will need Proven experience leading and developing high‑performing teams. Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results. A welcoming, customer‑first approach, building strong relationships with colleagues and customers. Resilience and sound judgement to make effective decisions that support both customers and colleagues. Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations. Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers. What’s in it for you? Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays) Flexible working available from day one 10% off with your Colleague Clubcard, rising to 15% on pay‑day weekends, with a second card to share with family Free wellbeing services to support your mind, body and life Life cover worth five times your pay and an award‑winning pension with matching contributions up to 7.5% A range of benefits to choose from, including discounts, shares and cycle‑to‑work schemes Uniform provided, plus policies to support you through life’s key moments About Us Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click [1] here. References Visible links 1. https://www.tesco-careers.com/accessibility/> #VP30 tesco/VP/1020950/1010881
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Communications and Marketing Manager (Fundraising)
NHS Jobs - Birmingham
from £38,413 a year
ContractFull time
Job title: Communications and Marketing Manager (fundraising) Department: Income Generation and Marketing Hospice band: Corporate Band E: Hours: 37.5 hours per week Fixed term until December 2028 (to cover a secondment) Fixed term until December 2028 (to cover a secondment) Reports to: Head of Communications and Marketing Responsible for: Fundraising Marketing Officer, and Communications and Marketing Assistant DBS required Basic Responsible for supporting income growth through the delivery of Birmingham Hospice's income generation communications and marketing activity. This is a two-year, fixed-term post covering a secondment - a genuine opportunity to make a lasting impact for a charity with ambitious plans for the future. Working closely with income generation colleagues, the post holder will bring together fundraising, media, marketing, digital, creative and campaigns activity to maximise income, supporter acquisition and retention. The post holder will be confident leading projects and working collaboratively across teams to deliver impactful campaigns through social media, email and paid media. The post holder will bring creativity, innovation and new ideas to the Income Generation Department to help secure and grow all forms of voluntary income, and raise the profile of Birmingham Hospice. Main duties and responsibilities Campaigns and Communications In partnership with income generation colleagues, develop and lead the delivery of multi-channel promotional strategies to support campaigns, events and appeals such as Light up a Life, Treecycling, the Chocolate 5K, community fundraising, individual giving and legacy promotion. Oversee the production and delivery of direct mail, such as appeals and raffles, produced by the Fundraising Marketing Officer in collaboration with fundraising colleagues. Ensure the Fundraising Marketing Team sources and produces inspiring case studies to support fundraising activity and delivers a gold-standard supporter experience journey. PR and Marketing Work with fundraising colleagues to develop and deliver innovative and engaging marketing plans that include the production of printed materials, video content and digital assets. Act as a brand guardian, ensuring the Birmingham Hospice brand is consistent and follows guidelines across all fundraising printed and digital collateral, merchandise and signage. In partnership with the Communications and Marketing Manager (PR), build and maintain strong media and PR relationships with local and regional contacts to raise the profile of the hospice's fundraising activities. Work with fundraising managers to develop supplier briefings and act as a first point of contact for external graphic designers, print and merchandise suppliers, marketing agencies and the charity's web developers. Ensure that all marketing materials are produced on time and within budget. Digital and Social Media Alongside fundraising managers, set the strategy and direction of all fundraising content across social media channels, including Facebook, Instagram, TikTok, LinkedIn and YouTube, ensuring content upholds brand and quality standards. Oversee the social media content calendar, supported by the Communications and Marketing Assistant and the Fundraising Marketing Officer. Lead the development of fundraising content and donation functionality on the Birmingham Hospice website. Day-to-day liaison with the CMS provider is led by the Fundraising Marketing Officer and Communications and Marketing Assistant, with functionality scope and site standards agreed by the Communications and Marketing Manager (fundraising) and Head of Communications and Marketing. Monitor and review traffic to the income generation pages of the charity's website, and take steps to increase visitor numbers and conversion rates. Oversee paid advertising strategy, including Meta ads, TikTok ads and Google ads. Identify and explore digital opportunities, such as PPC advertising, to support income generation. Support fundraising managers with the implementation of the charity's new CRM. Strategy and Development Work with the Head of Communications and Marketing to develop and deliver an annual marketing plan to support the charity's fundraising strategy. Build strong working relationships with all income generation and marketing colleagues, and across the wider charity. Evaluate and monitor all aspects of income generation communications, online and offline, using analytical tools. Produce high-level marketing metrics to support the Head of Communications and Marketing, and fundraising managers, in the evaluation and reporting of key events, appeals and campaigns. Research and develop new marketing trends and opportunities to help maximise income generation. Keep up to date with best practice in the charity sector generally, but particularly regarding fundraising communications innovation, legislation and codes of practice. Ensure all income generation communications and marketing materials meet legal compliance and regulatory requirements, e.g. Charity Commission guidance, Gift Aid, GDPR and hospice policies. Have a good understanding of income generation and communications. Be an active participant in all Income Generation Department meetings and working groups. Leadership and Management Lead the Fundraising Marketing Team to deliver on agreed objectives and targets identified in the Communications and Marketing, and income generation strategies. Line manage the Fundraising Marketing Officer and Communications and Marketing Assistant, by agreeing clear objectives, holding monthly 1-1s and annual reviews, and providing effective and supportive line management. Develop the team through mentoring, coaching and training. Develop internal relationships with the charity's corporate, clinical, medical and retail teams, and identify opportunities to increase income within the organisation through collaborative working. Ensure the Fundraising Marketing Team works within the Fundraising Code of Practice and maintains a high standard of supporter care. Expectations This is primarily a 9am-5pm, Monday to Friday role, with occasional flexibility required to work evenings and weekends to support events and activities. Ability to travel to external meetings. Ability to work across both hospice sites (Selly Park and Erdington). Assist at fundraising events and activities where appropriate and necessary. Undertake any other duties as may be required by the Head of Communications and Marketing, and the Income Generation Director. General duties Confidentiality All employees are required to uphold the confidentiality of all information records in whatever format, encountered in the course of employment and after it. All employees are bound by the requirements of the General Data Protection Regulations when, in the course of their employment, they deal with information records relating to individuals. Equality and Diversity The hospice is committed to promoting an environment that values diversity. All staff are responsible for ensuring that they treat individuals equally and fairly and do not discriminate on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex and sexual orientation. The hospice expects all staff to behave in a way that recognises and respects diversity in line with the appropriate standards. Health and safety All employees have a responsibility under the terms of the Health and Safety at Work Act 1974 to protect and promote their own health and that of others in the workplace. All employees must comply with all hospice health and safety procedures infection control. The prevention and control of infection is the responsibility of everyone who is employed by the hospice. Employees must be aware of infection control policies, procedures and the importance of protecting themselves and their clients in maintaining a clean and healthy environment. Information governance All employees are responsible for ensuring they undertake any training relating to information governance, read the hospices policies, procedures and guidance documents relating to information governance, and understanding how this affects them in their role. Professional development All employees must participate in an annual appraisal and develop a personal development plan with their line manager. All employees are responsible for maintaining their statutory and mandatory training. Safeguarding children, young people and vulnerable adults The hospice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All employees and volunteers are expected to behave in such a way that supports this commitment pandemic or major incident.
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Operational Management Information Developer
DWP Digital - Birmingham, West Midlands
£38,772 to £45,065 a year
PermanentFull time
DWP. Digital with Purpose. Join DWP's Digital Transformation Group and use data, insight and analysis to help improve services, influence decision making and support millions of customers across the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Strong analytical skills with the ability to interpret and analyse complex operational data. Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight. Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives. Strong decision-making skills with the ability to interpret complex data, apply sound judgement and make evidence-based recommendations. Excellent written and verbal communication skills, with confidence presenting complex findings and recommendations to senior leaders. Experience using SQL or similar data manipulation tools, version control such as Git, and Power BI or similar visualisation software. You and your role As an Operational Management Information Developer, you will play a key role in using data and insight to help shape services that support millions of customers across the UK. You'll work in our Working Age Data and Performance Team - at the heart of DWP's Digital Transformation Group - providing analysis and performance reporting that drive continuous improvement across Working Age services. You'll develop high-quality management information, dashboards and analytical products using tools such as Power BI and SQL, transforming complex data into meaningful insights that support operational and strategic decision making. By combining data from multiple sources, you'll identify trends, measure performance and uncover opportunities to improve service delivery across Universal Credit and Labour Market services. You'll work with operational colleagues, digital teams and senior stakeholders, including Directors and Ministers, and influence decisions through evidence-based analysis. You'll lead analytical projects and communicate findings clearly to both technical and non-technical audiences. This is an exciting opportunity to join a high-profile team where your work will directly contribute to improving customer outcomes, increasing efficiency and supporting strategic priorities across the Department. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £45,065. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £11,232 per year. Holidays: A leave package starting at 24 days rising to 26 days after one year and 31 days over time. You can take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Be your authentic self at work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development and career progression opportunities And we have an award-winning environment and culture: 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online.
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Senior Data Governance Manager
DWP Digital - Birmingham, West Midlands
£57,946 to £57,946 a year
PermanentFull time
Pay of £57,946, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. Data is at the heart of everything we do at DWP, informing policy, improving services and helping deliver better outcomes for millions of citizens. As part of DWP Digital's Chief Data Office (CDO), you'll play a vital role in shaping how data is governed, protected and used across one of the UK's largest and most complex organisations. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Extensive experience in a data governance role, including the design and practical implementation of data governance frameworks and practices; or a sub framework such as a Data Quality Framework, policies and practice. Experience advising on data governance approaches & standards, setting direction, building and maintaining networks and collaborating across teams with a diverse range of stakeholders. Proven communication skills to translate, promote and embed data governance practice including distilling complex technical information to a non-technical audience. Strong problem solving and analytical skills with the ability to assess complex information, identify key issues, make recommendations and support the reporting of data risks. Strong interpersonal skills with the ability to work within a strategic context and communicate how activities meet strategic goals and contribute to the development of strategy and policies. Proven experience of using industry leading data management and data governance practices. Experience of managing multiple competing priorities. You and your role We need Senior Data Governance Managers like you to join our Chief Data Office. You'll collaborate with senior stakeholders to influence change, embed best practice and provide expert guidance on data governance frameworks, policies and standards. You'll ensure compliance with legislative requirements, champion continuous improvement and help develop the wider data governance community across DWP. You'll work on a range of initiatives, including the rollout of DWP's Data Ownership Model, the evolution of the Data Governance Framework, implementation of Data Quality Frameworks and delivery of cross-government data programmes. You'll help your stakeholders to improve data maturity, governance adoption and data quality. In return, you'll have the opportunity to broaden your expertise across data governance disciplines or develop specialist knowledge in areas such as Data Quality, Data Sharing Governance and Data Management, supported by professional development, formal training and industry-recognised qualifications. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £57,946. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
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Fostering Social Workers & Managers
Charles Hunter Associates Ltd - West Midlands
£35,000 to £70,000 a year
PermanentFull time
There are plenty of Qualified Social Worker opportunities available in the West Midlands in Fostering services . You must have a Diploma/Degree in Social Work and the right to work in the UK (no VISA sponsorship) As a Social Worker/Senior Social Worker/Manager, you will ideally have knowledge or experience in the following teams: Child Protection Safeguarding Fostering Adoption Children in Care Children in Need Referral & Assessment/Duty Leaving Care MASH Children with Disabilities Different types of organisations are always looking, including: Local Authorities Private organisations Charities Multiple levels of positions are available, including: ASYE Social Worker Social Worker Senior Social Worker/Senior Practitioner Principal Social Worker/Advanced Practitioner/Deputy Manager Consultant Social Worker Team Manager/Practice Manager Registered Manager These positions could vary from full-time to part-time and home-based to office-based but there are many great opportunities to develop your career within Social Work. Alternatively, if these are not for you, get in touch and I will aim to find the ideal opportunity for you! Requirements of the Social Worker/Manager: A recognised Social Work qualification (Degree/Diploma) Registered with Social Work England Working knowledge and understanding of the current legislation and frameworks relevant Please note: Interviews can be held prior to the closing date so if you are interested, please get in contact ASAP in order to not miss out on the opportunity Location: West Midlands Salaries: Dependent on experience Please follow the instructions on this website, or alternatively contact Jamil Olweny - 07587031098 or jolweny@charecruitment.com If this role is not what you are looking for, but you are looking to make a move within Social Work, get in touch, as we have many other opportunities! What do you get from working with me? CV enhancement Application form enhancement Access to many jobs in the market One central point of contact Interview preparation assistance Expert consultation Questions answered Offer negotiation
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Fostering Social Workers & Managers
Charles Hunter Associates Ltd - West Midlands
£35,000 to £70,000 a year
PermanentFull time
There are plenty of Qualified Social Worker opportunities available in the West Midlands in Fostering services . You must have a Diploma/Degree in Social Work and the right to work in the UK (no VISA sponsorship) As a Social Worker/Senior Social Worker/Manager, you will ideally have knowledge or experience in the following teams: Child Protection Safeguarding Fostering Adoption Children in Care Children in Need Referral & Assessment/Duty Leaving Care MASH Children with Disabilities Different types of organisations are always looking, including: Local Authorities Private organisations Charities Multiple levels of positions are available, including: ASYE Social Worker Social Worker Senior Social Worker/Senior Practitioner Principal Social Worker/Advanced Practitioner/Deputy Manager Consultant Social Worker Team Manager/Practice Manager Registered Manager These positions could vary from full-time to part-time and home-based to office-based but there are many great opportunities to develop your career within Social Work. Alternatively, if these are not for you, get in touch and I will aim to find the ideal opportunity for you! Requirements of the Social Worker/Manager: A recognised Social Work qualification (Degree/Diploma) Registered with Social Work England Working knowledge and understanding of the current legislation and frameworks relevant Please note: Interviews can be held prior to the closing date so if you are interested, please get in contact ASAP in order to not miss out on the opportunity Location: West Midlands Salaries: Dependent on experience Please follow the instructions on this website, or alternatively contact Jamil Olweny - 07587031098 or jolweny@charecruitment.com If this role is not what you are looking for, but you are looking to make a move within Social Work, get in touch, as we have many other opportunities! What do you get from working with me? CV enhancement Application form enhancement Access to many jobs in the market One central point of contact Interview preparation assistance Expert consultation Questions answered Offer negotiation
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Strategic Asset Investment Manager
Hays Specialist Recruitment - Birmingham, West Midlands
£55,000 to £58,000 a year
PermanentFull time
Your new company Hays are delighted to be supporting our West Midlands-based Housing Association client in recruiting a Strategic Asset Investment Manager to join their team on a permanent basis. This is an outstanding opportunity for an experienced asset management professional to play a pivotal role in shaping the future of a substantial residential property portfolio. Working within the highly-regulated social housing environment, you will lead the strategic development of long-term investment programmes that ensure homes remain safe, compliant, sustainable and fit for the future. Our client is committed to delivering excellent resident outcomes through evidence-based decision-making, continuous improvement and investment strategies that balance compliance, sustainability, financial performance and customer experience. Your new role As Strategic Asset Investment Manager you will be responsible for designing, developing and maintaining long-term capital investment programmes, using asset intelligence, stock condition data, compliance information and financial planning assumptions to drive strategic decision-making, as well as managing a small team. You will lead the development of 1-year, 5-year, 10-year and 30-year investment plans, ensuring programmes align with business objectives, regulatory requirements, asset performance and value-for-money principles. Your key responsibilities will include: Leading strategic asset investment planning and capital programme development. Undertaking asset option appraisals, whole-life costing assessments and Net Present Value (NPV) modelling to support investment decisions. Providing professional advice on asset disposal, regeneration, redevelopment and stock rationalisation opportunities. Managing and developing asset intelligence systems, ensuring data accuracy and supporting informed investment decisions. Producing strategic reports, forecasts and recommendations for senior leadership teams and board-level stakeholders. Supporting compliance with housing and building safety legislation, including Decent Homes Standards, building safety requirements and wider regulatory frameworks. Leading business cases, feasibility studies and procurement activities for capital investment and asset-related projects. Providing oversight of complex disrepair matters, working with legal advisers, surveyors and operational teams to minimise risk and improve resident outcomes. Acting as a trusted technical adviser to senior leaders, contributing to organisational strategy and long-term business planning. This is a highly visible strategic role offering the opportunity to influence investment decisions, asset performance and future portfolio sustainability at senior leadership level. What you'll need to succeed To be successful in this role you will bring significant experience in strategic asset management, capital investment planning or property portfolio management from within the social housing sector. You will also possess: HND (Level 5) qualification or equivalent in Building Surveying, Asset Management, Construction, Property Management or a related discipline. Strong experience developing and delivering long-term asset investment programmes based on stock condition, compliance and performance data. Proven expertise in asset management systems, data analytics, lifecycle forecasting and investment modelling. Experience undertaking NPV modelling, option appraisals, business case development and value-for-money assessments. Excellent understanding of social housing asset management, compliance obligations, building safety requirements and property legislation. Experience presenting strategic recommendations and investment proposals to senior leaders, boards or committees. Excellent stakeholder management, communication and influencing skills. The ability to translate complex asset data into clear, actionable investment strategies. A professional membership with RICS, CIOB, CIH or a similar body, alongside qualifications in project management, asset management, sustainability or retrofit programmes, would be advantageous. This position is a Monday to Friday role, offering hybrid working flexibilty. What you'll get in return In return you will receive a basic salary of up to £58,000, plus other benefits including: Flexible pension scheme with up to 7% employer contribution. Enhanced sick pay, maternity pay and paternity pay. Hybrid working arrangements. 28 days' annual leave including bank holidays, plus an additional day at Christmas. Holiday buy/sell scheme. Wellbeing initiatives and employee support programmes. You will also have the opportunity to take ownership of a strategically important asset management function and directly influence long-term investment decisions across a significant property portfolio. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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Registered Manager - Children’s Residential Home
YOURRECRUIT LIMITED · 07364602 - Birmingham
£60,000 to £65,000 a year
On-sitePermanentFull time
Registered Manager - Children’s Residential Home Location: Sutton Coldfield, Birmingham Salary: £60,000 - £65,000 per annum Additional earnings: Performance-related bonuses Contract: Full-time, Permanent Home: Brand-new 3-bed EBD children’s home About the Role We are recruiting an experienced Registered Manager to lead a brand-new three-bed children’s residential home in Sutton Coldfield. You will take responsibility for the home from registration and set-up through to opening and its first Ofsted inspection. This is an opportunity to join an established children’s residential care provider that already operates two homes, both rated Good by Ofsted. The organisation is continuing to grow and offers strong senior support, clear career progression, mandatory training and support with professional development and qualifications. Key Responsibilities As Registered Manager, you will: • Lead the registration and set-up of the new children’s home • Manage the home in line with its Statement of Purpose • Ensure compliance with the Children’s Homes Regulations (England) 2015 • Work in line with safeguarding legislation and guidance • Prepare the home for Ofsted inspection • Recruit, lead, supervise and develop the residential care team • Maintain safe and effective staffing levels • Ensure children receive safe, high-quality and child-centred care • Oversee safeguarding, care planning, risk assessments and audits • Work closely with education professionals, Local Authorities and external agencies • Monitor staff performance and development • Manage budgets and operational requirements • Drive continuous improvement across the service • Work towards achieving a Good or Outstanding Ofsted rating About You We are looking for someone with strong experience in children’s residential care who is confident leading a home and developing a team. You should have: • Experience working within a children’s residential care setting • Previous supervisory or management experience • Strong knowledge of the Children’s Homes Regulations 2015 • Good understanding of safeguarding and safer care practice • Experience leading and developing staff • Strong communication and organisational skills • Confidence managing performance, conflict and challenging situations • Experience working with care plans and risk assessments • The resilience and leadership skills required to manage a busy children’s home • Willingness to undertake an enhanced DBS check Qualifications Ideally you will hold: • Level 5 Diploma in Leadership and Management for Residential Childcare Candidates working towards the qualification may also be considered. A Designated Safeguarding Lead Level 3 qualification is also required. Salary & Bonus Package Salary: £60,000 to £65,000 per annum, depending on experience Additional bonuses include: • £1,500 bonus for achieving a Good Ofsted rating • £2,500 bonus for achieving an Outstanding Ofsted rating • £1,250 placement bonus for Child A • £1,250 placement bonus for Child B • £1,250 placement bonus for Child C Ofsted and placement bonuses are subject to the qualifying criteria and length of service requirements. Why Join? This is a strong opportunity for an experienced Registered Manager who would like to put their own stamp on a new children’s home from the very beginning. You will be joining an organisation that already has two established homes rated Good by Ofsted, with experienced senior leadership, financial and legal support and ambitious plans for growth. The organisation offers: • Career progression • Full mandatory training • Support with professional qualifications • Performance-related bonuses • The opportunity to lead a new home from registration • Senior management and Responsible Individual support Safeguarding The organisation is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to satisfactory employment checks, references and an enhanced DBS check. We are an equal opportunities employer and welcome applications from candidates from all backgrounds. Important Information Interested? Please apply with an up-to-date CV. Due to the regulated nature of Children's Residential Care, successful candidates will be required to complete all relevant safer recruitment and pre-employment checks before starting work. Right to Work: Please only apply if you already have the right to work in the UK for this position. Unfortunately, sponsorship is not available for this vacancy. Safer Recruitment & Safeguarding: YourRecruit is committed to safeguarding and promoting the welfare of children and young people. Appointments to roles within children's residential services will be subject to appropriate safer recruitment checks, which may include an Enhanced DBS check, verification of employment history, satisfactory references, qualification checks, identity and Right to Work checks, and exploration of any gaps in employment, in line with the requirements of the role and provider. Know someone suitable? YourRecruit operates a paid referral scheme, so if this role isn't right for you but you know someone who may be interested, please get in touch. Due to the volume of applications we receive, we may not be able to respond individually to every applicant. If you have not heard from us within 7 days, unfortunately you have not been shortlisted for this particular vacancy. We would, however, be pleased to consider you for other suitable opportunities. YourRecruit Ltd is committed to equality, diversity and inclusion and does not discriminate unlawfully on the grounds of any protected characteristic. Stay safe during your job search: We recommend visiting JobsAware for independent information and advice about avoiding recruitment scams and staying safe when looking for work.
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Service Delivery Manager - Sub Dispatch
ISS Facilities Services - Birmingham (West Midlands)
On-siteContractFull time
Service Delivery Manager - Sub Dispatch Contract: Key Account Network Location: Birmingham, B37 7YE Hours of work: 40 Contract Type: Fixed Term Contract - 6 months We are seeking a Service Delivery Manager - Dispatch to deliver reactive PPM requirements and operational activities within a high-volume work order environment. The successful candidate will be responsible for ensuring effective service delivery, maintaining high levels of customer satisfaction, and supporting operational excellence. Job Description We are looking for a proactive and experienced leader who can oversee service performance, manage stakeholder and supplier relationships, lead service teams, and ensure contractual commitments, SLAs, and KPIs are consistently achieved. The role requires strong decision-making skills, a customer-focused mindset, and the ability to perform effectively in a fast-paced environment. Key Responsibilities Lead and manage day-to-day service delivery and dispatch operations. Deliver reactive PPM requirements and support operational activities within a high-volume work order environment. Monitor, manage, and report on SLA and KPI performance, implementing improvements where required. Build and maintain strong relationships with customers, stakeholders, and suppliers. Manage service escalations, major incidents, and problem resolution activities. Lead, coach, and develop service teams to achieve high levels of performance. Drive continuous improvement initiatives to enhance service quality, efficiency, and customer experience. Support resource planning, budgeting, service optimisation activities, and ensure compliance with company policies, processes, and industry best practices. Professional and Personal Competencies/Qualifications Proven experience in Service Delivery and Operations. Strong leadership and people management skills. Excellent communication and stakeholder management abilities. Strong supplier and stakeholder engagement experience. Experience using Maximo. Experience with metrics tracking and performance reporting. Understanding of FM Soft Services. Ability to manage priorities, resolve issues, and make informed decisions under pressure. Customer-focused mindset with a commitment to service excellence. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
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Senior Health, Safety and Wellbeing Manager
Kier Group
PermanentFull time
We're looking for a Health, Safety and Wellbeing Manager - Regional Lead, to join our Construction team based in Birmingham, covering the Eastern and Midlands Region. Location: Birmingham, covering the Eastern and Midlands RegionHours: 37.5 per week - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role This is an exciting opportunity to provide Health, Safety, and Wellbeing leadership across our regional construction business. As the key point of contact between the regional business and the Kier Construction Health, Safety, and Wellbeing Director, you'll play a vital role in ensuring our teams work safely and thrive. This position offers the chance to make a real difference across major construction projects whilst developing your career within a supportive, forward-thinking organisation. What will you be responsible for? As a Health, Safety and Wellbeing Manager - Regional Lead, you'll be working within the Construction team, supporting them in delivering excellence in health, safety and wellbeing across the Eastern and Midlands Region. Your day to day will include: -Coordinating and compiling project HSW reports and providing monthly updates to the Project Senior Leadership Team -Undertaking audits and inspections to ensure quality reporting, corrective actions and adherence to Operating Procedures and Control Standards -Supporting accident, incident and near miss investigations in accordance with our Major Incident Response Plan to prevent reoccurrence -Advising project leadership on all aspects of Health, Safety and Wellbeing, promoting our behavioural safety programme "Think Safety Differently" -Building and maintaining effective working relationships across HSW, Environmental, Social Value and Quality Assurance Teams What are we looking for? This role of Health, Safety and Wellbeing Manager - Regional Lead is great for you if: -You have demonstrable experience in construction industry safety, health, and wellbeing within a similar Tier 1 construction business, preferably as a Chartered Member of IOSH (CMIOSH) -You're a great communicator with proven ability to build positive working relationships at site level -You have a strong understanding of behavioural safety and can promote safety programmes effectively -You're forward thinking, able to share ideas and challenge standard practices whilst managing your own workload and priorities -You hold an appropriate level CSCS Card and are proficient in Microsoft Office 365 We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to #joinkier
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