Brabazon Bar Manager
The Belfry Hotel and Resort - Sutton Coldfield
£35,000 to £37,106 a year
PermanentFull time
The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team. The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2026 Caterer’s Top 30 Best Places to Work and the Sunday Times Top 10 Places to Work 2026. Brabazon Bar The Brabazon Bar is the vibrant social hub of our resort, where energy, creativity, and connection come together. From expertly brewed coffees and light bites in the morning, to elegant afternoon tea and hand-crafted cocktails by night, no two shifts are ever the same. As the soundtrack of live weekend music fills the room, the bar comes alive with guests looking for great service and unforgettable moments. If you thrive in a fast-paced, dynamic environment, this is where your hospitality skills can truly shine. Salary The base annual rate for this role is £35,000.00 per annum, plus service charge. About the role: · Leading the overall outlet and day-to-day operations including managing the team, ensuring high quality service, and maintaining a high standard of guest experience. · Recruiting, training, and supervising a large team and management whilst providing ongoing training and coaching to meet operational goals · Building a culture of outstanding customer service setting high standards for service quality and striving to exceed guest expectations · Take full accountability for all financial aspects of the outlet, including budgeting, cost control, and maximising profitability · Implementing strategies and innovation to improve efficiency and revenue generation · Collaborating with the kitchen team to develop menus that align with customer preferences and market trends whilst developing the beverage products and offer · Ensuring compliance with all health & safety, licensing and other legal requirements to maintain a safe environment for both guests and customer · Overseeing stock control, including monitoring stock levels, minimising waste, and managing supplier relationships About you: · Proven experience leading a large volume food and beverage and/or bar outlet · Strong leadership skills to effectively guide and motivate the team · Ability able to think critically, solve problems quickly and act with agility · Effective organisation and multitasking skills · Collaborative and the ability to work well within a team environment · High levels of attention to detail · A genuine passion for food, drink and true hospitality Belfry Benefits Learning & Development We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential. Wellness Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle. Showing Our Appreciation We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided. Making a Difference Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship. Our Values Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.
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Cleaning Shift Manager
Mitie
PermanentFull time
At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive. We're looking for a Cleaning Shift Manager who will deliver excellent service standards, while meeting SLA agreements and managing a cleaning team. Contract: PermanentType: Full-timeHours: 48hrsShift Pattern: 4 on 4 off - 2 x 07:00hrs - 19:00hrs & 2 x 10:00hrs - 22:00hrsPay: £16.28 (Salary £35,555.52)Location: Bullring Shopping Centre , Birmingham Job Objectives & Responsibilities -To support the Cleaning Management Team in all matters relating to the service delivery of the team and work in accordance to the standards required by Mitie and the client. -To provide exceptional leadership and day to day management of the centre team which is responsible for supporting and managing all of the centre operations 24hrs per day 7 days per week. -To provide clear and timely communication to all within the centre on key issues that affect the business operation and customer service delivery. -Ensure that the interests of JLL/Hammerson, their Guests and Occupiers are fully protected at all times and conduct yourself accordingly, as their representative Main Duties -Cleaning Shift Managers must be highly proficient in the use of the Over-C digital platform, as it is the primary management tool for the role. They will utilise the system to schedule deep cleans, allocate tasks, monitor the completion of cleaning activities, and effectively manage resources. This data-driven approach is central to the role, requiring Cleaning Shift Managers to analyse and interpret operational data to deploy team members efficiently and respond to changing priorities. The Over-C system will also be used to monitor task completion, performance standards, and workforce productivity, with regular updates provided to the Cleaning Operation Managers. Through the analysis of this information, Cleaning Shift Managers will identify trends, prioritise workloads, and ensure resources are allocated efficiently to maintain high standards of cleanliness and operational effectiveness across the site. -Act as the on-shift lead for cleaning operations, taking responsibility for service delivery and ensuring tasks are completed to the required standards, frequencies and specifications. -Coordinate cleaning across all common and public areas, including washrooms, entrances, external, back of house areas and corridors, lifts/escalators (where within scope), and staff welfare areas. -Complete shift walk-rounds and quality checks, identifying issues early and deploying resources to resolve problems quickly. -Plan and allocate daily tasks and priorities through Over C, ensuring staffing levels are appropriate and aligned to contractual requirements and trading patterns. -Deliver reactive cleaning (e.g., spillages, breakages, body fluid cleans where trained, and other hygiene incidents) using correct signage, PPE and safe systems of work. -Plan periodic deep cleans in line with cleaning schedules through Over C, ensuring they are completed within agreed timeframes and to a high standard. -Oversee waste management within scope, including litter picking, bin rotation, waste segregation and supporting compactor/baler areas where applicable. -Ensure effective shift handovers, including completion of logs/checklists and communication of outstanding issues and priorities. -Manage stock levels for cleaning consumables, chemicals and PPE, ensuring secure storage, accurate records and timely re-ordering to maintain service delivery. Raise purchase/stock orders and complete regular stock takes, maintaining agreed par levels and supporting cost control. -Ensure equipment is used correctly and maintained to the required standard; carry out basic checks, report defects and arrange replacements/repairs as required. -Maintain a consistently high level of customer service, responding professionally to members of the public, tenants and client representatives. -Send and respond to emails and communications with suppliers, contractors, Mitie and JLL management, ensuring actions are recorded, escalated where required and completed within agreed timescales -Raise and log jobs on Vantify for JLL Workplace Management, ensuring accurate descriptions, priority levels and updates through to completion. -Coordinate with other on-site departments and contractors to support planned works and minimise disruption to customers and trading. -Support continuity of service during out-of-hours working and weekends, ensuring the site remains presentable and safe at all times. -Create and review rotas, allocate shifts on Workplace+ and coordinate holiday bookings to maintain coverage and service continuity. -Create, update and deliver site cleaning risk assessments and COSHH documentation, ensuring controls are implemented and understood by the team. -Complete payroll checks/inputs (as required), ensuring hours, absences and shift amendments are recorded accurately and on time. -Oversee the servicing and planned maintenance of on-site cleaning machinery and waste compactors (where within scope), completing basic checks and escalating faults to the appropriate service provider/management. -Maintain strong working knowledge of cleaning equipment and machinery and provide hands-on operational support when required to maintain service levels. -Full UK driving licence essential. People Management -Lead, support and motivate the on-shift cleaning team, ensuring all issues are dealt with correctly and promptly. -Manage time and attendance on shift, including absence and lateness reporting in line with company policy. -Manage HR tickets (as required) and monitor sickness/absence trends, escalating concerns and supporting return-to-work actions in line with policy. -Ensure standards of dress, PPE, safety and presentation are maintained at all times. -Provide ongoing training, coaching and mentoring to develop performance and build capability within the team. -Deliver induction training and on-shift support for new starters, and carry out probation reviews in line with company policy. -Ensure all staff are site-trained and have read and signed relevant assignment instructions, site procedures and risk assessments. -Carry out regular performance reviews for cleaning operatives and provide feedback to Cleaning Operation management. -Support recruitment activity to ensure the site is appropriately resourced and recruitment processes are followed. -Arrange and conduct interviews for site vacancies (as required), supporting fair selection decisions in line with company process. -Support formal HR processes including investigations, taking accurate notes and maintaining documentation in line with company procedures. -Hold regular team briefings/meetings to discuss service performance, customer feedback and opportunities for improvement; ensure meetings are documented. Reporting, communications & administration -Train cleaning operatives on the use of Over C, monitor ongoing compliance to ensure consistent and correct usage, and review Over C scores to identify areas for improvement. Cleaning schedules, deep cleans, and machinery services and repairs will be recorded and monitored through Over C. -Provide timely and effective communication to relevant stakeholders (e.g., site management, client contacts and internal management) regarding issues affecting site cleanliness and service delivery. -Send clear and timely email updates to contractors, suppliers, Mitie and JLL management, ensuring requests, approvals, progress updates and outcomes are documented. -Log and update service issues/incidents accurately, collating information and ensuring actions are managed through to completion. -Report staffing issues, supply shortages, equipment faults and service risks promptly. -Handle day-to-day enquiries relating to cleaning operations from tenants, the public and client representatives. -Support management of key performance indicators (KPIs) and service level agreements (SLAs), including contributing to performance data and audit outcomes. -Develop and maintain good working relationships with applicable local agencies/services and on-site partners where relevant to service delivery. -Undertake any other reasonable request from management or the client consistent with the role. Skills, knowledge & experience -Previous experience supervising or managing cleaning operations in a customer-facing environment (e.g., retail, shopping centre, leisure, facilities management). -Strong customer service mindset with confident, professional communication skills (face-to-face, phone and email). -Good working knowledge of H&S requirements for cleaning, including COSHH, risk assessments and accident/incident reporting. -Ability to organise work, allocate tasks and manage priorities under time pressure. -Highly proficient in the use of IT systems and computer applications, including Microsoft Excel, Outlook, Word, and email platforms to support daily operations. Skilled in producing and maintaining accurate reports and ensuring information is recorded accurately and efficiently. -Experienced in using a variety of computer-based systems for administration, scheduling, communication, and record keeping, ensuring accuracy, efficiency, and compliance with organisational procedures. Confident in creating spreadsheets, tracking data, generating reports, managing inboxes, and communicating effectively with colleagues, customers, and management through digital platforms. Able to quickly learn and adapt to new software and IT systems, with strong attention to detail and a proven ability to manage multiple tasks while maintaining high standards of accuracy and professionalism. -Strong knowledge of mobile phone and app-based systems, with experience using a range of digital applications for communication, reporting, scheduling, record keeping, and operational management. Confident in quickly adapting to new technologies and using mobile platforms to support efficient and effective day-to-day operations. -Monitor and respond to digital alerts from Over C. -Experience of auditing cleaning standards and driving continuous improvement (desirable). -Flexibility to work varied shift patterns including early/late shifts and weekends (as required). Person Specification -Enthusiastic, motivational, someone who strives for excellence. -Someone who takes the initiative and drives for results. -Strong commercial awareness. -Organised, able to make robust judgements and prioritise. -Honest, transparent and consistent. -Gain and hold the respect of others. -Have a flexible approach with a “can do” attitude. -Excellent communication skills. -Relevant industry experience while not essential is preferred, although it is expected that the candidate will be able to demonstrate an understanding of the unique features of the industry including licensing. -Has the ability to contribute toward a team operation or can work on under own initiative. -Able to communicate effectively and clearly at all levels within the organisation. -A comprehensive working knowledge of all processes and procedures. -A skilful negotiator who is capable of resolving staff issues. -A decisive and assertive decision maker who can interpret situations to proceed with a prioritised action plan that achieves the results required. -Excellent report-writing, investigative and analytical skills with attention to detail. -Excellent organisational and time management skills. -A positive attitude to dealing with people and taking on challenges. Health & Safety responsibilities -Promote a positive safety culture and ensure the health, safety and welfare of the site-based team during the shift. -Ensure all cleaning activities are completed in accordance with method statements, risk assessments, COSHH requirements and safe systems of work. -Review and approve RAMS (Risk Assessments and Method Statements) for suppliers and contract works delivering cleaning or other services on site, ensuring documentation is uploaded to RiskWise and permits can be issued where required. -Complete and check accident, incident and near-miss reports; ensure corrective actions are raised and tracked to completion. -Carry out regular audits/inspections of cleaning activities, equipment, chemical storage and welfare arrangements; escalate issues and present findings to management as required. -Support site emergency procedures where relevant to the cleaning function (e.g., keeping routes clear, supporting marshalling if trained/required) and report any concerns immediately. Information Security -Ensure compliance with Mitie's information security procedures in all activities -Proactively identify and report security risks to your manager. -Report actual and suspected security incidents -Confident and clear in the the use of radio communications, following site protocols and maintaining professional radio etiquette Note This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business. -
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Programme Delivery Manager
Government Recruitment Service - Birmingham
£69,501 to £69,501 a year
PermanentFull time
Can you lead complex programmes, balancing delivery, risk, resources and benefits to achieve strategic outcomes? Do you have experience influencing senior stakeholders and translating strategic objectives into successful delivery plans? Have you led and developed high-performing delivery teams while embedding agile and programme management best practice? If so, we’d love to hear from you! This is an exciting time to join the Digital, Information and Security Directorate within the Department for Transport as we restructure our directorate to ensure we are ready for future challenges, building a more sustainable, skilled and in-house capability. Deliver change. Lead delivery. Make an impact. Oversee complex digital programmes that shape the future of transport, turning strategic priorities into successful outcomes while driving value, innovation and transformation across the Department for Transport. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday. Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Department for Transport Central - Department for Transport Careers and within the Government Digital and Data Profession. Join the Department for Transport as a Programme Delivery Manager and lead the successful delivery of complex digital programmes that support organisational priorities and transform how services are delivered. This is a high-profile leadership role within the Portfolio Management Hub, where you'll oversee the planning, delivery and governance of major programmes, ensuring they deliver measurable value and strategic outcomes. Working closely with senior leaders, stakeholders and delivery teams, you'll translate strategic objectives into actionable plans, managing programme roadmaps, budgets, risks and dependencies across a diverse portfolio. You'll provide clear oversight of performance, ensuring programmes remain aligned to business goals, investment priorities and customer needs. You'll play a key role in developing delivery capability across the organisation, coaching and supporting project and delivery managers, promoting agile best practice and building a strong delivery community. You'll also drive consistency in programme governance, resource management and delivery standards, helping teams navigate complexity and deliver with confidence. This is an opportunity to influence strategic decision-making, lead large-scale transformation and make a lasting impact across the Department for Transport's digital portfolio. Your responsibilities will include, but aren’t limited to: Leading and overseeing the delivery of complex programmes, ensuring alignment with the Portfolio Management Hub’s (PMH) investment strategy, operating model, and business value targets. Maintaining programme roadmaps and plans that feed into broader portfolio planning and investment decisions. Monitoring and managing programme performance against planned benefits and ROI targets as set by PMH governance. Managing programme-level risks, dependencies, and resource allocation in line with PMH frameworks. Acting as a key point of contact for programme delivery matters, engaging with senior stakeholders to ensure alignment with business goals and customer needs. For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
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Service Delivery Manager
Government Recruitment Service - Birmingham
£35,663 to £35,663 a year
PermanentFull time
Can you deliver high-quality IT services, build strong stakeholder relationships, and drive continual service improvement and manage service level agreements? Do you have the skills and experience to manage service performance, resolve complex issues, and ensure excellent customer outcomes? Have you successfully managed IT services and supplier-delivered contracts, working collaboratively with stakeholders to drive service performance, deliver measurable improvements, and ensure effective day-to-day service delivery? If so, we’d love to hear from you! As a Service Delivery Manager, you will play a key role in ensuring the successful delivery of a portfolio of IT services that support DVSA's operational and strategic objectives. Working closely with customers, stakeholders, suppliers, and colleagues, you will drive service performance, oversee supplier and contract delivery, manage service risks and issues, and champion continual improvement to deliver value, reliability, and excellent customer outcomes. The Service Delivery Manager works closely with Associate Service Delivery Managers, providing guidance and delegating responsibilities where appropriate. The role also engages regularly with the Head of Technical delivery and Service Management, Senior Service Delivery Managers, and DVSA business stakeholders, Service owners and other stakeholders to ensure the effective delivery and continual improvement of services. The post holder will manage supplier performance to ensure IT services are delivered in line with agreed service levels, business requirements, and strategic priorities. They will develop effective supplier relationships, monitor service outcomes, and drive continuous improvement to maximise value for money and enhance the customer experience. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Career As a Service Delivery Manager, you will lead the delivery and continual improvement of IT services, ensuring they meet business needs and provide excellent customer outcomes. You will work closely with stakeholders, suppliers, and colleagues to monitor performance, manage risks, issues and escalations, and drive service improvements. Using data and customer insight, you will hold suppliers accountable, maximise value for money, and ensure services remain reliable, efficient, and aligned to strategic priorities. Your responsibilities will include, but aren’t limited to: Manage a portfolio of business-critical IT services, ensuring they meet agreed service levels, business requirements, and customer expectations. Analyse service performance data to identify trends, service issues, and drive continual improvements that enhance service quality, efficiency, and alignment with user and business needs. Build and maintain strong relationships with business stakeholders, users, suppliers, and internal teams, working collaboratively to set and manage service expectations, ensure service issues and concerns are appropriately represented. Identify, develop, and implement continual service improvement initiatives to enhance service quality, efficiency, and customer outcomes. Support the development and management of Service Level Agreements (SLAs), Operational Level Agreements (OLAs), and key service management processes. Lead the management of service escalations, working collaboratively with stakeholders and suppliers to drive timely resolution, maintain service performance, and ensure positive customer outcomes. Provide leadership, coaching, and support to Associate Service Delivery Managers and colleagues, promoting continuous development and high performance. Develop, maintain and retire knowledge articles to ensure Service Desk analysts, Service Management, and end users have access to accurate, up-to-date guidance on DVSA services, processes, and procedures. Ensure knowledge content remains relevant, easy to understand, and aligned with business needs, supporting efficient issue resolution, consistent service delivery, and improved user experience. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
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Front Office Manager
Kew Green Hotels
£36,000 to £36,000 a year
PermanentFull time
Charades? Mind reader? Magician? Expert Juggler? Oh, you’re a Front Office Manager! We know that, somehow, you’re able to anticipate what your customer wants before they even know they want it. We also know how tough it is to consistently deliver an outstanding guest experience whilst managing a busy reception, but you make it happen nonetheless, and you somehow never forget those extra touches because it’s all about the details. I guess you’re the kind of person that embraces change as opposed to being scared of it. What you’ll be doing as a Front Office Manager Constantly want to find innovative ways to put a smile on your customer’s face – that’s where embracing change comes in! An upgrade for one of your regulars who have stayed with you five times in the last month and well, why wouldn’t we want to go above and beyond? Ensuring that every guest experiences a safe visit, exceeding all expectations surrounding cleanliness Living and breathing outstanding service, instilling trust in your reception and reservations teams to commit to an outstanding guest experience Driving sales opportunities and maximising revenue and occupancy levels You will lead and develop your outstanding team with a focus on ensuring their efforts all focus on delivering an enhanced experience Keeping up to date with competitor hotels and the local market and seeking new business. What’ll make you a great fit for this Front Office Manager role right It doesn’t matter where you’ve gained your supervisory experience, as long as you have proven leadership experience and incredible customer service abilities You’ll enjoy using tech – we have lots of it to make your life easier and our guests experience more seamless Forward-thinking and innovative Financially and commercially astute You’ll love people – and as a result, have great interpersonal and communication skills Details? You love them! You’ll be incredibly attentive with guests as a result Flexible and able to remain focused on results under pressure and to challenging deadlines Self-motivated and confident Hard-working but FUN! The benefits Discounts across retail, restaurants, events etc (because we know life isn’t just about work) Family and Friends discounts in hotels across the Kew Green Hotels estate Leisure Club / Gym free membership International Travel at Employee Rate for other branded hotels within our brand family (and you’re not just limited to good old Britain – our family has hotels that span all over the world!) Parking on site for free Meals for free on shift – hard work is hungry work! Progression Room to grow, with opportunities across the UK and internationally Uniform provided Flexible attitude and working hours
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Engineering Manager - Python?
Government Recruitment Service - Birmingham
£68,732 to £88,423 a year
PermanentFull time
The Department for Business, Innovation, Science and Trade (BIST) helps businesses invest, innovate, export and grow across the UK. The Digital, Data and Technology (DDaT) directorate helps to deliver this by designing, building and running the services, platforms and technology that businesses and colleagues rely on every day. Our teams work on a wide range of services and technologies, including: digital services that help businesses access government support, guidance and opportunities data and AI products that support decision making and enable innovation internal tools and services that help colleagues work more effectively secure technology and platforms that support critical government services cyber security services that protect systems, data and users By joining DDaT, you'll work on services used by businesses, colleagues and citizens across the UK. You'll be part of multidisciplinary teams focused on improving services, solving complex problems and delivering better outcomes for users. We are committed to creating an inclusive and supportive workplace. In recognition of this, we were named Best Public Sector Employer at the Women in Tech Employer Awards 2025! This role aligns to the Lead Developer (Management) profile in the GDaD Capability Framework combining software development credibility with responsibility for people leadership, capability development, resourcing, standards adoption and community leadership. Are you passionate about growing individuals, community and leadership? If so, BIST is looking for an individual who can support and manage a group of developers in one of our portfolios. You will work with our Tech Leads, Head of Profession and Delivery Managers to help drive standards, policies and strengthen the profession. You will initially lead the software development profession, a team of 25 developers, within the Trade and Regulatory Services portfolio helping multidisciplinary teams build and operate reliable digital services that support the UK’s trading system. Working with portfolio senior management, and alongside Tech Leads you will develop a clear view of software development capability, workforce risks and future needs. You will use this insight to shape recruitment, succession planning and investment in people, while making sure development priorities and concerns are represented in portfolio decisions. Your credibility will be grounded in software development experience. You will understand modern web development, testing, continuous delivery and operating services in the cloud, enabling you to offer informed constructive advice and make sound judgements about developer capability and team effectiveness. Main responsibilities Drive change in Software Engineering to facilitate and improve delivery, technical capability, staff satisfaction and customer engagement. Manage the recruitment of software engineers (Both permanent and contractors) Work with the Head of Profession to carry out long term workforce development and planning. Creating, setting and supporting engineers on developing objectives covering the software development profession. Deputise for the Head of Profession on an as and when basis. Act as a joint practice head of software engineering community, facilitating team meetings and other activities. Maintain a good understanding of current and future technology and practice (focusing on development and testing) to guide your teams and keep engineering practices current. Leading on improvement activities to our Engineering Practices. Develop relationships within BIST and Partner organisations to increase collaboration. Work with your peers to improve our tools, technologies, guidance and standards. Work with the developer community and Tech Leads to define and document technical standards. Support sharing of methods and technologies across teams, government, and the industry by helping to organise events Line-manage, mentor and coach developers to deliver great results, learn and grow, and progress their careers Build relationships across the portfolio with Delivery Managers, Product Managers, Technical Architects and Lead Developers to develop a portfolio-level view of engineering capability, team health, risks and gaps. Use this to produce concise recommendations that help senior leadership make informed decisions on people, priorities and investment.
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Construction Project Manager
Mitie
PermanentFull time
Lead the Future of Defence Infrastructure in the South Atlantic Tax-Free Income | Accommodation & Meals Provided | Free Gym | Return Flights | Professional Development | Unique Lifestyle Imagine working on projects that matter in one of the most remote and spectacular British territories in The Falkland Islands. This is more than a job, it's a career-defining opportunity that will set you apart. You will gain experience in a high-profile, operational setting and experience life in a unique location few ever see. What You'll Get -Tax-Free Income: simplified income tax structure. -Free Accommodation & Meals: save thousands with zero housing costs (unaccompanied position). -Return Flights to the UK Twice a Year: stay connected with home. -33 Days Annual Leave + Bank Holidays: plenty of time to recharge. -Free Gym & Swimming Pool Access: crossFit, yoga, spin, squash, and more. -Professional Development Courses: business, science, arts, languages. -5% Site Allowance (Monthly) and 10% Tour Bonus (Annually). -Onboarding and Support: experienced teams to help you settle in. -Career Defining Experience: supporting UK Defence operations. -Unique Lifestyle: a rare opportunity to live and work in one of the world's most remote British territories. -Permanent Contract We are looking for a proactive Construction Project Manager to lead the delivery of diverse construction and refurbishment projects at Mount Pleasant Complex in the Falkland Islands. This role offers the chance to work on high-impact infrastructure projects that support UK Armed Forces operations, in a setting that demands resilience, adaptability, and strong leadership. Your Role -Lead the planning, coordination, and execution of construction projects across the MOD estate. -Develop and manage detailed project programmes, schedules, and budgets. -Prepare scopes of work, tender documentation, and oversee contract administration. -Coordinate contractors, architects, engineers, and consultants to ensure effective collaboration. -Monitor project progress and performance, providing regular updates and reports to senior management. -Ensure full compliance with construction regulations, health and safety legislation, and MOD standards. -Conduct site inspections to assess quality, identify risks, and resolve issues promptly. -Produce detailed scopes of work and technical drawings using CAD. -Manage procurement of materials, subcontractors, and specialist services. -Advise on sustainability, energy efficiency, and cost-effective construction solutions. -Maintain strong relationships with clients, end users, and internal teams. -Lead risk management activities and drive continuous improvement across project delivery. What You'll Bring -Proven experience as a Construction Project Manager delivering projects in commercial, residential, or public sector environments. -Strong knowledge of construction practices, regulations, and contract management. -Experience managing budgets, schedules, and procurement processes. -Excellent leadership and team management skills, with the ability to coordinate multidisciplinary teams. -Effective communication and interpersonal skills, with confidence in stakeholder engagement. -High attention to detail and ability to manage multiple projects simultaneously. -Proficiency in project management software, Microsoft Office, and reporting tools. -Degree in Construction Management, Civil Engineering, Building Surveying, or a related field. -Professional membership (e.g., CIOB, RICS, APM) or working towards (essential). -Familiarity with MOD estates and JSP requirements (desirable). -Commitment to health, safety, quality, and sustainability standards. Ready to take your career to the South Atlantic? Apply now and become part of a team delivering critical infrastructure in support of national defence.
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Car Sales Manager
Perfect Placement UK Ltd - Birmingham, Midlands
£35,000 to £60,000 a year
PermanentFull time
We are recruiting on behalf of our client for the position of New Car Sales Manager at a reputable franchised dealership in Birmingham. This role offers an excellent opportunity for an experienced automotive sales professional to step into a leadership position within a well-established main dealer group. The New Car Sales Manager will be responsible for leading a dedicated sales team, driving sales performance, and maintaining high standards of customer service in a dynamic automotive environment. Benefits: - Competitive basic salary with an OTE of £60,000 and uncapped earning potential - Five-day working week, supporting work-life balance - Company car scheme offering up to two vehicles - Attractive bonus and incentive structure - Up to 7% employer pension contribution - 22 days’ holiday, increasing with service, plus bank holidays - Access to retail discounts through Rewards Apps - Employee wellbeing support and enhanced leave provisions such as maternity, paternity, and adoption leave - Opportunities for professional development within a leading main dealer group Duties: - Lead, motivate, and develop the new car sales team to meet and exceed goals - Develop and execute effective sales strategies to increase dealership profitability - Ensure high levels of customer satisfaction and service quality as the Car Sales Manager - Monitor and analyse sales performance and market trends regularly - Maintain comprehensive knowledge of product features, finance options, and competitor activities - Oversee daily sales operations, ensuring compliance with company policies - Provide coaching and support to optimise team performance and individual sales targets Requirements: - Proven experience as a New Car Sales Manager or within a similar automotive sales management role; senior sales executives or sales controllers will also be considered - Strong leadership and team management skills - Excellent communication, negotiation, and customer service abilities - Track record of achieving and exceeding sales targets - Ability to work effectively under pressure in a target-driven environment - Full UK driving licence Could you be ready for your next step? If you are an experienced automotive sales professional seeking to progress as a New Car Sales Manager, this opportunity is for you. Alternatively, this role may suit an experienced Sales Controller ready to take the leap into management. Contact Archie Lawson, Automotive Recruitment Specialist at Perfect Placement, covering Birmingham and the West Midlands, today to discover more about this fantastic Car Sales Manager opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Let us help you take the first step towards your dream Motor Trade career.
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Finance Improvement Manager
Government Recruitment Service - Birmingham
£56,375 to £69,105 a year
PermanentFull time
This is a high-impact role for experienced finance improvement and change leaders who can combine technical credibility, structured delivery and practical implementation support. Sitting within Defra group Finance, postholders will help shape change plans and work directly with Finance teams to implement improvement initiatives, adopt new ways of working and prepare for the Synergy Shared Service Programme and wider operating model changes across Defra and its organisations. The Synergy programme is one of government’s largest transformation initiatives, replacing core HR, finance, procurement and payroll processes and improving the digital experience for users across Defra and its organisations. These roles will help Finance leaders and teams prepare for adoption of the Synergy solution from 2028, while supporting a more modern, efficient and future-ready finance service. We are looking to recruit four Finance Improvement Managers to work with dedicated Finance teams aligned to individual Arms’ Length Bodies and Business Units. You will support Senior Finance Leaders and the central Finance Change and Transformation Team to develop credible implementation plans, provide finance expertise, remove barriers to adoption and help teams put new processes, systems and ways of working into practice. This is a unique opportunity to work at the heart of a major finance transformation, shaping how finance services are delivered across the Defra group. The roles will suit people with a track record of leading improvement, implementing end-to-end process change, working in complex environments and bringing stakeholders together around a common way of working. Aligned to the GFF Career Framework, these roles involve leadership across Finance Operations and Finance Data and Systems. The experience gained will provide a strong platform for progression, developing capability in finance operations, business change, stakeholder engagement, service improvement and implementation leadership. As a Finance Improvement Manager, you will combine planning, delivery and hands-on finance improvement support. Working closely with process owners, subject matter experts, Finance leaders and programme colleagues, you will help turn Synergy process designs and operating model changes into practical activity across areas such as Source to Pay, Planning, Budgeting and Forecasting, Project Accounting, reporting, controls and data. You will work alongside Finance teams to implement improvement initiatives, test and embed new processes, resolve practical issues and support adoption. You will also produce guidance, engagement and communication materials that help Finance leaders explain the change clearly and build confidence with users. You will operate in a collaborative, matrixed environment, balancing structured planning with practical delivery, coaching and hands-on engagement to maintain momentum, resolve issues and support a smooth transition to the future finance operating model. Lead the development and delivery of robust implementation plans for Finance teams across Defra group organisations, aligned to Synergy programme milestones and wider operating model changes. Provide finance expertise and practical support to help teams implement improvement initiatives, adopt standardised processes and embed new systems, controls and ways of working. Work with process owners and subject matter experts to translate future finance process designs into clear business requirements, guidance, transition activity and user-focused implementation support. Lead impact, readiness and adoption assessments, using data, stakeholder insight and a consistent methodology to identify impacts, barriers and support needs, define success measures, and recommend targeted interventions that build confidence and improve delivery outcomes. Build strong relationships across Finance, Defra group organisations, programme teams and Whitehall partners, using clear engagement, guidance and reporting to align stakeholders around the future finance operating model, support adoption and escalate key risks, decisions and trade-offs. Attend and provide input to subject-related workshops as needed
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Assistant Aftersales Manager
Perfect Placement UK Ltd - Birmingham, Midlands
£35,600 to £45,000 a year
PermanentFull time
Assistant Aftersales Manager opportunity in Birmingham - Contract: Permanent, Full-Time (42.5 hours per week) - Salary: From £16.12 per hour plus performance bonus, 33 days holiday, life assurance, pension and additional benefits. We are seeking an experienced Assistant Aftersales Manager to join a busy and customer-focused automotive dealership. This is an excellent opportunity for a motivated leader with strong operational and customer service skills who is looking to further develop their career within a successful and growing business. Working closely with senior management, you will support the day-to-day operation of the Aftersales Department, ensuring exceptional customer service standards, strong team performance, and efficient departmental operations. Key Responsibilities as a Assistant Aftersales Manager: - Support the effective management of the dealership Aftersales function. - Assist in overseeing service department operations to maximise efficiency and profitability. - Lead, motivate and develop team members to achieve departmental and business objectives. - Deliver an outstanding customer experience and ensure customer concerns are resolved professionally and promptly. - Build long-term customer relationships through excellent service and communication. - Anticipate customer needs and proactively identify solutions. - Ensure all available resources are utilised effectively to support business performance. - Provide guidance and support to colleagues through your technical knowledge and experience. - Identify opportunities to improve processes, increase quality, and reduce inefficiencies. - Maintain high standards of professionalism, compliance, and customer care. Assistant Aftersales Manager Requirements: - Previous experience in an Assistant Aftersales Manager, Service Manager, Workshop Controller, or similar leadership role within a franchised automotive dealership. - Strong knowledge of Aftersales operations and service department processes. - Experience using Keyloop/Kerridge dealership management systems. - A proven track record of delivering excellent customer service and achieving operational targets. - Strong leadership, organisational, and communication skills. - The ability to perform effectively in a fast-paced, commercially driven environment. - Proficiency in Microsoft Outlook, Excel, and Word. - Relevant automotive technical qualifications (NVQ, ATA, HFC, or equivalent) desirable. - A full UK driving licence with fewer than 9 penalty points. - The legal right to work in the UK. Benefits for the Assistant Aftersales Manager: - Competitive salary and bonus package. - 33 days annual leave including bank holidays. - Annual leave purchase and sell scheme. - Pension scheme and life assurance. - Employee vehicle purchase programme. - Discounts on servicing, repairs and parts. - Cycle to Work scheme. - Employee discount platform. - One paid volunteering day each year. - Ongoing training and professional development. - Clear career progression opportunities. - Comprehensive induction and onboarding programme. Contact Archie Lawson, Automotive Recruitment Specialist at Perfect Placement covering Birmingham and West Midlands, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career
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