Category Manager - Commercial Delivery Team
NHS Jobs - London
£66,274 to £73,496 a year
PermanentFull time
Proactively engage, build and maintain collaborative working relationships with NHS Trusts Provide specialist commercial advice and support, to local, regional and national NHS procurement and contract management initiatives Support a portfolio of procurement and contract management projects, in support of NHS organisations around the country, ensuring initiatives are developed to deliver value for money Support in ensuring all procurement and contract management activities operate in full accordance with the relevant legislation Support the developing, implementing, monitoring and reviewing of procurement strategies for allocated categories, through detailed demand/ market analysis, to ensure continual improvement and innovation in service Require an awareness and implementation of national procurement initiatives undertaken by Department of Health and Social Care, NHS England, NHS Supply Chain/ SCCL, cross Government Agencies and Crown Commercial Service Support in the undertaking of proactive identification and management of risk throughout the procurement process
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Corporate Front of House Assistant Manager
Mitie
PermanentFull time
-Corporate Front of House Assistant Manager -Central London (multi site) -Competitive salary up to £36,000 per year -Monday to Friday 40 hours (office-based role) This isn't support. This is ownership. We're looking for a Front of House Assistant Manager who thrives on the floor - a confident, hands-on leader who takes full ownership of the day-to-day shift and keeps the experience flowing. You'll lead teams across three buildings, supporting c.20-25 Guest Services Ambassadors, and acting as the go-to person on shift - highly visible, trusted, and ready to step in wherever needed. This role sits on our flagship corporate integrated facilities management account, for one of the UK's leading high street banks. You will work alongside some of the best in guest services and FM - helping shape workplaces people genuinely want to be in. Every day is different. What you'll be doing -Owning the day-to-day running of Front of House shifts across 3 buildings -Leading from the floor - stepping onto reception, or onto the working floors, hosting and supporting in the moment -Acting as the first point of escalation for team, service and guest queries -Maintaining high standards across presentation, grooming and service delivery -Coaching and developing the team in real time to build confidence and consistency -Managing rotas, absence management and supporting payroll inputs -Building strong relationships with clients, FM and service partners -Spotting opportunities to improve and feeding insight into the Area Manager What we're looking for -Experience at Supervisor or Manager level in premium workplaces or hospitality -A confident, bold and hands-on leadership style -Experience managing teams across multiple locations -Someone who is calm under pressure, visible and solutions-focused -Passion for guest experience, people and high standards -Strong communication and relationship-building skills -Highly organised with strong attention to detail Essentials -Office-based, Monday to Friday role (Shifts hours are between 630am and 7pm + ad hoc events) -Based in London -Comfortable travelling across sites as required -Confident using workplace systems (Outlook, Teams etc.) Why join us? This is a brilliant opportunity to step into a high-impact, hands-on leadership role, where you'll own the day-to-day experience and shape how it feels on the ground. At Signature Guest Services, our ambition is clear - to be the only guest services partner that blends emotional intelligence with data-driven delivery, creating experiences that help people thrive and prove it. Come and be part of that delivery. We're passionate about developing our people and building future leaders. You'll benefit from: -UK-wide networking away days with peers across our business -Opportunities to attend industry events and forums -Genuine, structured talent development at every level -Bespoke customer experience training and on-site coaching -Clear pathways into Area Manager and senior leadership roles We don't just talk about development - we invest in it. If you thrive on being in the moment, leading from the floor and making things happen - this is your role Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
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Mindplace Centre Manager Fulham Broadway
Bupa - London, England
PermanentFull time
Job Description: Mindplace Centre Manager Fulham Broadway. Permanent Competitive salary + fantastic benefits Full time - 37.5 hours a week We make health happen. Role Overview As the centre manager for Mindplace, you will be accountable for leading and owning all Mindplace Centre activities to ensure performance is optimised and clinical governance processes are adhered to. You'll be needed to drive and improve operational performance across all service lines and for ensuring their respective Bupa Mindplace Centre consistently delivers the highest standards of customer service and satisfaction. You'll help us make health happen by: Support the Regional Operations Manager with the opening of new Mindplace centres across the region To lead and manage commercial and business needs of the Mindplace Centre, overseeing and maintaining client contacts and business relationships To drive operational efficiency through effective utilisation and efficient scheduling of resources. Continually strive for profitable growth, driving innovation and keeping the customer at the centre of everything we do Use insights from the Net Promoter System to continually drive improvements to the customer experience across their Mindplace Centre To seek opportunities to maximise the business by owning the local marketing plan alongside HSBC, raising the centre's profile in the local office and use the expertise within Marketing and Sales to convert leads into new business To be the operational lead with key corporate clients and to support the Regional Onsites Manager with new business opportunities locally and service lines developments To analyse failure demand, customer satisfaction results, complaints and immediate feedback. Work towards understanding the root cause and put in place speedy remedial actions To maintain and develop a robust and proportionate control environment to ensure all clinical staff adhere to professional and regulatory requirements (eg CQC,HCPS, BABCP, CQQ). Key Skills / Qualifications needed for this role: Healthcare management experience - Mental Health experience is desirable but not essential Strong operational experience Strong experience of onsite corporate healthcare, leading large teams and people management including evidence of the ability to engage and motivate people Excellent interpersonal skills and the ability to communicate with employees, colleagues, customers and corporate clients Experience of working in a regulated environment Experience of the mental health and healthcare and / or wellbeing industry Good track record of driving business performance and delivering business results Strong problem solving and project management skills IT proficiency including the use of Microsoft office systems Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind Enhanced pension and life insurance Option to join dental insurance scheme at a discounted rate Access to our Digital GP platform on you mobile Access to family mental health line Financial wellbeing channels Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately Time Type: Full time Job Area: Clinical Services Locations: Fulham Broadway Mindplace
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Early Career Development Programme Manager
Richmond and Wandsworth Councils - Wandsworth, London
£50,484 to £61,176 a year
PermanentFull time
Early Career Development Programme Manager (ECDP Manager) £50,484 – £61,176 per annum Permanent Full Time (36 hours) Wandsworth, London Ofsted Rating: ‘Outstanding’ Hybrid Working: Office based for a minimum of 3 days per week Are you passionate about supporting newly qualified social workers to build confidence, capability and excellent practice? As Early Career Development Programme Manager, you will design, oversee and quality assure Wandsworth’s two-year Early Career Development Programme for newly qualified social workers, which will replace the current one-year ASYE model from September 2027. In the interim, you will assess NQSWs completing their ASYE and support the transition to the new programme. You will provide structured development, reflective supervision and assessment across the early career period, helping social workers strengthen their practice, professional identity and confidence. Working within the Children’s Social Care Academy, you will contribute to high-quality, relational and evidence-informed practice across Children’s Services. About the role In this role, you will teach, support and assess NQSWs, enabling them to become confident, reflective practitioners who can make a positive difference for children and families and meet the requirements of the relevant assessment panel. You will work closely with NQSWs, host team managers and workforce development colleagues to ensure the programme offers structured learning, reflective supervision, clear assessment and constructive feedback. Your key responsibilities will include overseeing assessment and evidence requirements, coordinating induction and learning activity, supporting host team managers, contributing to wider practice development, and coordinating Social Work Teaching Consultant roles within the regional DfE-funded Social Work Teaching Partnership. For full details on this exciting role, please review the attached Job Profile. Essential Qualifications, Skills and Experience Qualified social worker registered with Social Work England. Practice Educator Professional Standards Stage 1, or equivalent, with recent practice education experience and active progression towards PEPS Stage 2, unless already holding the Practice Teaching Award. Strong knowledge of assessment and support requirements for NQSWs within the two-year Early Career Development Programme, including the Professional Capabilities Framework and DfE Knowledge and Skills Statements. Experience of supervising, educating and assessing social workers in training, including NQSWs undertaking ASYE or equivalent early career development programmes. Ability to design, deliver and evaluate evidence-informed practice development programmes that respond to identified learning needs. Ability to observe, analyse and challenge practice, identifying strengths and areas for development and providing clear, analytical and constructive feedback. Excellent communication and relationship-building skills, including the ability to create supportive, reflective supervisory relationships and work collaboratively with NQSWs, managers and wider stakeholders. If you are committed to helping newly qualified social workers thrive and build rewarding careers, we encourage you to apply. For an informal conversation about the role, please contact: Florence Clark Florence.Clark@richmondandwandsworth.gov.uk Jordan Makmihe Jordan.Makmihe@richmondandwandsworth.gov.uk Closing Date:23 October 2026 Shortlisting Date: Week commencing 26 October 2026 Interview Date: Week commencing 26 October 2026 Please note, shortlisted candidates will be invited to a pre-screening telephone call before the formal interview stage. The selection process will also include a presentation and written test. We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
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Referral Management & Safety Netting Coordinator
NHS Jobs - London
Negotiable
ContractFull time
We are seeking a highly organised and proactive Referral Management & Safety Netting Coordinator to join our Operations Team. This is a pivotal role supporting the safe and effective management of patient referrals across the practice, ensuring timely access to secondary care services and maintaining robust patient safety processes. The successful candidate will work closely with clinicians, operational teams, hospitals, and patients to ensure referrals are processed accurately, monitored effectively, and escalated appropriately where concerns arise. Key Responsibilities Referral Management Process routine, urgent, and specialist referrals generated by clinicians in a timely and accurate manner. Ensure referrals contain all necessary clinical information and supporting documentation. Utilise NHS referral systems, including e-RS, to manage referrals effectively. Monitor referral progress and ensure successful receipt by secondary care providers. Follow up outstanding or delayed referrals as appropriate. [6. Referra...ty Netting | Word] Cancer Pathway Management (2WW) Prioritise and manage urgent suspected cancer referrals (Two Week Wait). Monitor acknowledgements, appointment bookings, and referral outcomes. Escalate delays, rejections, or concerns promptly to the relevant clinician or manager. Maintain accurate records and reporting relating to cancer pathways and referral activity. [6. Referra...ty Netting | Word] Safety Netting Maintain effective referral tracking and safety-netting systems. Ensure referrals are monitored and followed through appropriately. Identify and investigate outstanding actions or unaccounted-for referrals. Support patient safety by escalating concerns and mitigating risks associated with referral delays.
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Counter Terrorism Protective Security Manager
Mitie
PermanentFull time
Job objectives and responsibilities: The Counter-Terror Protective Security Manager plays a critical role in developing, coordinating, and implementing counter-terrorism security strategies to prevent, prepare for, and respond to terrorist threats. This position is responsible for conducting threat, vulnerability, and risk assessments; supporting the creation of security plans for events and assets; assist with managing security teams; and liaising with police, intelligence agencies, and emergency services. The role also involves advising senior leadership on security posture and ensuring compliance with relevant legislation, including in the UK the Terrorism (Protection of Premises) Act 2025, as well as internal policies and procedures. Main duties: -Strategic Planning: Develop and implement comprehensive counter-terrorism security plans for sites and events to mitigate identified risks. -Lead the creation of Protect Duty frameworks and ensure compliance with Martyn's Law. -Threat, Risk & Vulnerability Assessment: Conduct assessments to identify potential terrorist threats and vulnerabilities across infrastructure and locations. -Intelligence & Analysis: Collaborate with intelligence hubs to analyse threat data and support informed decision-making. -Incident Response Coordination: Ensure coordinated and proportionate response plans are in place for tenants and sites, supporting operational teams during emergencies. -Team & Resource Management: Assist in managing security personnel and deployments, occasionally supporting or standing in for on-site operations teams. -Stakeholder Liaison: Maintain strong working relationships with internal stakeholders, police, intelligence agencies, and emergency services. -Policy & Compliance: Ensure adherence to security policies, procedures, and legal obligations, including emerging legislation and best practices. -Develop and deliver a structured CT training and exercising programme, including: -ACT Awareness / ACT Security -SCaN (See, Check and Notify) -Behavioural Detection -Crisis & Incident Management -Lead tabletop and live exercises to test readiness. -Promote a security-aware culture across all levels of the organisation. Operational Support: Provide assistance in overseeing day-to-day security operations as required. Knowledge , Skills and Experience: -Professional Experience: Extensive experience in policing, military, or security management, with a strong background in counterterrorism and protective security operations. -Subject Matter Expertise: In-depth understanding of current threat landscapes, security technologies, and mitigation strategies. -Analytical Capability: Strong ability to interpret intelligence and risk data to inform strategic decisions. -Leadership: Proven ability to lead and manage multidisciplinary security teams. -Communication: Excellent written and verbal communication skills, with the ability to advise senior stakeholders and coordinate with external partners. -Certifications: Relevant security management certifications are advantageous. Equivalent experience from military or policing backgrounds will be considered equally. -Willingness to travel across the UK and Northern Europe as required. Health and Safety responsibilities -Follow Group and company policies and procedures at all times; -Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment; -Use all work equipment and personal PPE properly and in accordance with training received; -Report any issues or training needs to your Line manager and /or via your divisional incident reporting system Information Security -Ensure compliance with Mitie's information security procedures in all activities; -Proactively identify and report security risks to your manager; -Report actual and suspected security incidents;
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LFPSE Product Manager | NHS England
NHS England - Nationally
£57,528 - £64,750 per annum (exclusive of London Weighting)
ContractPart time
The National Patient Safety Team is seeking a dynamic and experienced individual to take on the dual role of Product Manager and Scrum Master for the Learn from Patient Safety Events (LFPSE) service. This is a unique opportunity to lead the delivery of a nationally significant digital product that supports safer care across the NHS. The role is offered as a Band 8A fixed term contract until 31st March 2027. As the Product Manager and Scrum Master for the LFPSE service, you will be at the heart of product delivery, combining agile facilitation with user-centred design and prioritisation. You will lead the day-to-day operations of the service, ensuring it evolves in response to user feedback and clinical needs. You will facilitate regular stand-ups, planning sessions, and backlog refinement activities, operating within a Kanban framework to maintain delivery momentum. Your responsibilities will include managing user feedback, collaborating with developers and clinical reviewers, and ensuring stories are well-defined, testable, and ready for deployment. The role involves close collaboration with cross-functional teams including policy, data, communications, and clinical safety colleagues. You will provide regular updates to stakeholders, contribute to governance papers, and support onboarding and testing activities. NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS. Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms — enabling us to design and deliver high-quality NHS services. In March 2025,the Government announcedthat NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department. If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process. Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices. Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band. We cannot offer visa sponsorship for any vacancies. This is a high-impact role requiring strong organisational skills, a proactive mindset, and a passion for improving patient safety through digital innovation. If you thrive in a fast-paced environment and enjoy working across disciplines to deliver meaningful change, we’d love to hear from you. You can find further details about the role,including key responsibilities and accountabilities, alongside theorganisational structureand person specificationin the attached Job Descriptionand other supporting documents. Secondments Applicants from within the NHS willbe offered on a secondment basis only, agreementshouldbeobtainedfromtheiremployerpriortosubmittingtheapplication. This advert closes on Thursday 15 Oct 2026
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Portfolio Management Office (PMO) Lead
NHS Jobs - London
£75,328 to £86,114 a year
PermanentFull time
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
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Senior Medicines Management Pharmacy Technician
NHS Jobs - London
£38,488 to £46,852 a year
PermanentFull time
To undertake medicines management accreditations for Medicines Reconciliation, transcribing and patients own drug (POD) checks, carrying out appropriate duties with the guidance of a qualified lead pharmacy technician or pharmacist once accredited. To maintain compliance with Kings policies and procedures for Medicines Management Pharmacy Technicians. Compliance will be monitored and assessed by the line manager. To be the technical link person between wards and pharmacy, and to manage calls and requests as appropriate for the pharmacy team, via the Wifi phones. To propose and implement policies and new working practices for ward based pharmacy services that will have an impact in the care group or Division. To adhere to and maintain quality standards and performance indicators for service developments implemented. To support the Pharmacy Clinical Services team in the development of the medicines management pharmacy technician service. Be able to accuracy check clinically screened dispensed prescriptions, according to policy. To be able to use Trust EPIC computer systems to record medication histories, order nonstock medication, endorse PODs and Patient Own Drugs at Home assessments. To highlight medicine management incidents using the InPhase system and develop corrective/ preventative action plans with management e.g. fridge incidents, missing orders and dispensing/ administration errors. To cover or to participate in dispensary services as necessary including leading the day to day running of the ward based satellite pharmacy if relevant to the speciality. These includes dispensing inpatient, outpatient and discharge medication. To participate in the induction of new pharmacy and ward staff as required. To participate in the training and supervision of pharmacy technicians to support the implementation of patient-focused service developments as appropriate. To be a line manager for a band 3 medicines management pharmacy assistant To participate in research and audits undertaken in Pharmacy with regard to pharmacy Clinical Services.
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Front of House Manager - Maternity Cover
NHS Jobs - London
Negotiable
ContractFull time
In collaboration with the Head of Outpatients and Patient Services and front of house teams, ensure delivery of the strategic and operational plan(s) To provide day to day management, leadership and support to administrative staff members To perform local inductions and probationary reviews for all new starters within the team To carry out performance reviews and annual appraisals with staff members. Challenge, investigate and manage any staff performance concerns in accordance to the Hospital policies. To ensure all new staff are set up on the required systems and that all leavers have their accounts deactivated To assist in the training of staff on various systems and be a super user. Ensure departments and staff are working in compliance of the latest GDPR regulations and hospital guidelines. Ensure patient data capture is accurate. To support the administrative staff with complaints, trouble shooting, challenging/difficult customers and/or situations. Support the leads in investigating any billing/invoices or administrative queries.
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