General Catering Manager
Bupa - London, England
PermanentFull time
Job Description: General Catering Manager Cromwell Hospital, London SW5 0TU Full Time - Permanent (40 hours per week) Monday to Friday with flexibility to support evenings and weekends as required Competitive Salary + excellent benefits We make health happen At Cromwell Hospital, our purpose is simple: delivering world-class care expertly tailored to every patient. Food and hospitality play a pivotal role in that experience, from patient dining and retail services to consultant hospitality and VIP experiences. As our General Catering Manager, you'll provide strategic leadership across all catering and hospitality services within the hospital. You'll be responsible for delivering exceptional patient dining experiences, driving operational excellence, leading high-performing teams, and ensuring the highest standards of compliance, governance, and financial performance. This is an exciting opportunity to shape and enhance a premium hospitality service within one of the UK's leading private hospitals. How you'll help us make health happen Lead all catering and hospitality operations across patient dining, retail outlets, restaurant services, hospitality, and VIP catering. Drive the delivery of a five-star patient dining experience, ensuring exceptional quality, service, and presentation standards. Develop and embed service standards, performance measures, and operational KPIs across all catering functions. Work closely with clinical, operational, and senior leadership teams to ensure food services support patient outcomes and experience. Lead service improvement initiatives using patient, visitor, and colleague feedback to drive continuous enhancement. Oversee compliance with food safety legislation, HACCP procedures, allergen management, infection prevention standards, and health & safety requirements. Provide leadership and governance across staffing, workforce planning, recruitment, training, engagement, and performance management. Manage budgets, labour costs, supplier performance, stock control, and revenue opportunities to deliver strong commercial outcomes. Support menu innovation and service development alongside catering, clinical, and dietetic stakeholders. Lead audit readiness activities, ensuring robust processes, accurate record keeping, and compliance with all regulatory requirements. Build strong relationships with senior stakeholders, consultants, clinical teams, suppliers, and hospital leadership. Champion a culture of accountability, service excellence, innovation, and continuous improvement across all catering services. Key Skills / Qualifications Proven leadership experience managing multi-outlet catering and hospitality services within private healthcare or a similarly premium, highly regulated environment. Strong understanding of patient dining services, hospitality operations, retail catering, and VIP food service delivery. Demonstrable experience managing budgets, labour costs, financial performance, and operational KPIs. Level 3 Food Safety qualification (or equivalent) with strong knowledge of HACCP, allergen management, and food safety legislation. Experience leading audits, compliance programmes, and implementing corrective actions. Strong people leadership skills with experience developing, coaching, and managing large operational teams. Excellent stakeholder management skills, with the ability to build effective relationships across clinical and non-clinical functions. Strong commercial awareness combined with a commitment to delivering exceptional customer and patient experiences. Excellent communication, organisational, and problem-solving skills. Flexible approach to working hours to support operational requirements within a seven-day hospital environment. Desirable Previous experience working within a private hospital or acute healthcare environment. Formal qualification in Hospitality, Catering Management, Business Management, or a related discipline. Experience managing large-scale or multi-site catering operations. Knowledge of CQC expectations and healthcare-specific food service governance requirements. Experience leading service redesign, patient experience initiatives, or commercial growth projects. Experience delivering consultant, VIP, or corporate hospitality within a premium environment. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family-friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell. Bupa health insurance as a benefit in kind. An enhanced pension plan and life insurance. Support with travel costs via a season ticket loan or Cycle to Work scheme. Discounted access to online gym sessions through Gympass. Various family-friendly benefits. Free onsite massages as recognition for your hard work. Opportunity to participate in our annual awards ceremony. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all our people to ”Be you at Bupa”. We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them Time Type: Full time Job Area: Property & Facilities Locations: Cromwell Hospital London
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Residential Facilities Manager
urbanbubble - London
£39,600 - £48,400 per annum
PermanentFull time
Role overview Hey there! Ready to make a difference? At urbanbubble, we believe cities should be vibrant, fun, and full of life. We’re all about creating welcoming communities where people feel truly at home. If you’re someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we’d love for you to join us as a Building Services Manager! As a Building Services Manager, you’ll be right at the heart of our community. You’ll oversee both in-house teams and supply partners, managing planned, reactive, and project building services. You’ll keep our homes and shared spaces in excellent condition while ensuring compliance, health and safety, ESG priorities, and delivering top-quality service for residents. Here’s what you’ll be doing: Team Leadership: - Mentor and support your team, ensuring clear goals and development plans. - Lead with emotional intelligence and care, creating a positive, engaged workplace. - Carry out appraisals and provide growth opportunities for your staff. - Management Information and Reporting: - Analyse asset performance and service trends to drive predictive maintenance. - Report on key performance indicators and provide clear insights for stakeholders - Deliver timely, concise management information. Maintaining Asset Condition: - Oversee fabric refresh works and common space upkeep. - Manage warranties, asset defects, and DLP schedules. - Track and monitor equipment performance, including white goods replacements. Statutory Compliance: - Manage the annual compliance register and ensure records are accurate. - Work with suppliers to ensure efficient, compliant services. - Provide reports on compliance and escalate any non-conformities. - Health and Safety Management: - Oversee H&S inspections and audits, working with central teams. - Ensure incidents, assessments, and FRA reports are logged promptly. - Deliver toolbox talks and maintain safety training records. Financial Control & Budgeting: - Manage budgets, operating spend, and cost efficiencies. - Prepare annual draft budgets and monitor spend against targets. - Oversee payroll elements such as awards, reviews, and deductions. People Management: - Act as a role model for urbanbubble’s values and behaviors. - Promote staff engagement through strong communication and leadership. - Identify learning needs, acting as coach and mentor. - And so much more: From overseeing maintenance schedules to coordinating contractors and safety checks, you’ll ensure everything is maintained and operating smoothly throughout the entire property. What we’re looking for: - IOSH Managing Safely qualification - Planning project qualifications - BIFM Level 4 (or equivalent) - Experience managing building services in residential or similar environments - Strong M&E knowledge with a focus on statutory compliance - Team supervisory experience - Excellent relationship management with contractors, suppliers, and stakeholders - Proficiency in Microsoft Office (Word, Excel, Outlook) and database systems (training provided) - A proactive, professional, and results-driven approach - Enthusiastic about customer service and passionate about delivering the best And here’s what we offer; We're passionate about our people & making sure that you have everything you need for your health, wellbeing & personal growth. After all, it's not just about what you do here - it's about being part of a company that truly cares & supports you! Here's a little glimpse into our bubble benefits; - Birthday day off, monthly paid wellbeing hour & enhanced annual leave to make sure you get the rest you need - Company pension scheme & medical Cover for your long-term health & to help plan for the future - Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board - Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues - Enhanced sick pay & family leave to take care of yourself & your loved ones - Life events for those big milestones like your child's first day at school or when you get the keys to your new home - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub! - Cycle to work scheme to help you get to work in a healthier, greener way - Study support to help you grow & reach your goals - Long service awards to celebrate every mile stone with us - Employee assistance & counselling for those times when you need a little bit of extra support & the best part? You'll be working with some truly incredible people who are passionate about what they do & are always ready to support you! If you’re excited about making a real impact and being part of something special, we can’t wait to hear from you! INDMED
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Senior Project Manager
Mitie
PermanentFull time
Senior Project ManagerHybrid Role | London & Midlands Region | High-Security Environment Are you an experienced project professional looking for an opportunity to shape the delivery of important projects within a complex and highly regulated environment? Mitie is seeking a Senior Project Manager to join a key strategic account, helping to deliver a varied portfolio of projects from initial concept through to completion. This hybrid role supports projects primarily across London, with some activity extending across the Midlands-to-London region. While much of the role can be carried out through a blend of home and office-based working, travel to client sites will be required. Depending on project activity and business needs, site attendance is typically expected several times each month. Working closely with the Account Manager, project teams and client stakeholders, you will play a key role in ensuring projects are delivered safely, effectively and in line with agreed objectives. The role offers the opportunity to build strong relationships, support continuous improvement and contribute to the development of a growing project management function. About the RoleThis is a varied position that combines project delivery, stakeholder engagement and team leadership. You'll help coordinate multiple projects within the account, supporting successful outcomes while maintaining high standards of governance, safety and compliance. Key responsibilities include: -Managing projects throughout the full lifecycle, from planning and mobilisation through to handover and close-out. -Coordinating project scope, resources, schedules, risks and change control activities. -Monitoring budgets, forecasts and financial performance to support effective project delivery. -Maintaining project documentation and ensuring compliance with client and Mitie governance requirements. -Building positive and trusted relationships with clients, colleagues and supply chain partners. -Supporting the identification of future project opportunities across the account. Supporting Project Management ExcellenceAs the senior project management lead within the account, you'll help embed consistent processes, tools and ways of working that support successful project outcomes. You'll also provide guidance and support to project managers and project support teams, encouraging knowledge sharing, continuous learning and professional development. This will include: -Promoting project management best practice across the account. -Supporting project assurance, controls and governance activities. -Coaching and developing team members to help build capability and confidence. -Creating an inclusive, supportive and collaborative team environment. Working with Clients and StakeholdersStrong relationships are central to this role. You'll work with a range of stakeholders across the client organisation, Mitie teams and external partners to ensure projects remain aligned with business needs and expectations. You'll also: -Communicate project updates, risks and key decisions clearly and proactively. -Prepare and present monthly project reports covering progress, financial performance, risk, safety and key metrics. -Support effective decision-making through accurate and timely reporting. -Ensure all activities meet contractual, governance and security requirements. Safety, Compliance and SecuritySafety and compliance remain at the heart of everything we do. This role requires a considered and responsible approach to risk management, health and safety, and security standards. You'll be responsible for: -Supporting a positive safety culture across all project activities. -Ensuring compliance with CDM regulations, HSE requirements and safe systems of work. -Overseeing risk assessments, method statements and project safety controls. -Maintaining the confidentiality, behaviours and security standards expected within a high-security environment. About YouWe're interested in hearing from people who bring strong project management experience and enjoy working collaboratively with a wide range of stakeholders. You'll likely have: -Experience delivering projects from initiation through to completion. -A track record of coordinating multiple projects or programmes simultaneously. -Strong relationship-building and stakeholder engagement skills. -Experience supporting, developing or leading project teams. -Knowledge of project governance, reporting and budget management. -An understanding of risk management and change control processes. -Knowledge of CDM regulations and safe working practices. -Active Developed Vetting (DV) clearance, or eligibility and willingness to undergo DV clearance. Desirable Qualifications and ExperienceThe following would be beneficial: -APM PMQ, PPQ, Chartered Project Professional (ChPP) or equivalent. -PRINCE2, MSP or another recognised project management qualification. -NEBOSH General or Construction Certificate. -Experience within Facilities Management, property services or the built environment. -Experience working within secure or regulated environments. Why Join Mitie?This is an opportunity to be part of a collaborative team delivering meaningful projects within a unique and secure environment. You'll have the chance to contribute to service improvements, support the development of others and work alongside a wide range of stakeholders to achieve shared goals. If you're looking for a role where you can make a positive impact while continuing to grow your own career, we'd love to hear from you.
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Head of Facilities Management
TKAT (The Kemnal Academies Trust) - Sidcup
£73,071
PermanentFull time
Job Advert Head of Facilities Management – The Kemnal Academies Trust The Role of Head of Facilities Management The Kemnal Academies Trust is seeking an experienced and forward-thinking Head of Facilities Management to lead the delivery of high-quality facilities management services across our family of academies. This is a newly established senior role within the Trust’s Estates function and an exciting opportunity to shape how facilities management services are delivered. Reporting to the Deputy Director of Estates, you will provide professional leadership, support and direction to academy-based facilities teams, helping our schools maintain safe, compliant and welcoming environments in which pupils and staff can thrive. You will lead the development of a consistent Trust-wide approach to facilities management while recognising the individual needs of each academy. Working closely with headteachers, business managers and site teams, you will ensure that operational priorities are understood, risks are managed and schools receive responsive, practical support. About The Kemnal Academies Trust The Kemnal Academies Trust is one of the largest Multi-Academy Trusts in the South and East of England, bringing together 45 primary, secondary, and special academies. Driven by our core purpose “ambition for every child and pride in the communities we serve” we work collaboratively across our family of schools to raise standards, share expertise, and deliver a broad, high-quality education. By placing pupils and staff at the heart of everything we do, we provide dedicated support for those most in need, invest heavily in professional development, and ensure every child has the opportunity to succeed. Key Responsibilities: - Develop and implement the Trust’s Facilities Management strategy, policies, standards and standard operating procedures. - Act as the Trust’s subject matter expert on Facilities Management. - Promote consistent and proportionate FM standards across all academies. - Promote continuous improvement and the sharing of best practice across schools. - Provide professional advice and guidance to schools on facilities management, maintenance and compliance best practice. - Support schools with the procurement and mobilisation of FM services where required. - Build collaborative relationships with academy leaders and local colleagues without direct line management responsibility for school site teams. - Work collaboratively with Procurement to develop, tender and manage Trust-wide hard and soft FM contracts. - Identify opportunities for contract rationalisation and Trust-wide cost savings. - Develop performance standards, key performance indicators and contract monitoring arrangements. - Develop benchmarking, reporting and management information for FM performance. - Monitor contractor and service performance through agreed standards and key performance indicators. - Use performance information to identify trends, areas for improvement and opportunities to increase consistency across the Trust. Investing in our employees wellbeing and career development is a priority for us, we can offer you: - Headspace Subscription – free access to the leading wellbeing and mindfulness app to support your mental health every day. - Mindfulness Programme – free eight-week mindfulness course for adults (8 x 90 min, out-of-hours sessions). - Blue Light Card Access – eligibility to join the UK’s leading discount scheme, providing exclusive savings on shopping, dining, and travel to help your salary go further. - Cycle to Work Scheme – spread the cost of a new bike and enjoy a healthier, more sustainable commute. - Funded Development Training – a vast array of courses available to help you grow in your chosen area, including subject-specific accreditations. - Generous Employer Pension Contribution – helping you build long-term financial security with a substantial investment into your future. - Supportive & Innovative Culture – a friendly environment committed to work-life balance, offering the chance to be part of exciting developments and innovative change. The successful candidate will have: - Significant experience in facilities or estates management, ideally across a multi-site organisation. - Strong knowledge of statutory premises compliance, maintenance and facilities operations. - Experience of leading and developing dispersed operational teams. - The ability to build effective relationships with senior leaders, school-based colleagues, contractors and professional advisers. - Experience of managing budgets, contracts, service providers and performance information. - A practical, solutions-focused approach and the confidence to manage competing priorities. - A relevant professional qualification or membership of an appropriate professional body, or equivalent experience. This is an opportunity to play a central role in the next stage of Kemnal’s Estates development. You will join a supportive and ambitious team committed to improving the service provided to academies and ensuring that our buildings and facilities positively support education. The role will be based at the Atkins Centre in Sidcup, with regular travel to Kemnal academies across the Trust’s geographical area. Flexible working arrangements may be available, subject to the operational requirements of the role. We reserve the right to close the vacancy early should we receive a significant number of applications. Safeguarding Kemnal is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. Offers of employment will be subject to the full safer recruitment process, including an enhanced disclosure and barring service check. Flexible working Kemnal recognises the value of enabling our employees to develop their career and balance this with their commitments and interests outside of work. In Kemnal we promote flexible working practices and opportunities to promote a positive work life balance. Our Commitment - Equity, Inclusion, Diversity and Belonging At Kemnal, we are committed to Equity, Inclusion, Diversity, and Belonging. We embrace and celebrate differences, value individual experiences, aspirations, and achievements, and continuously learn how to grow better together. We actively encourage applications from candidates of all backgrounds, as we believe diversity strengthens our community and drives us forward. Access to interview Be Who You Are at Kemnal - should you be selected and invited to interview please let us know if you require us to adapt the recruitment process to enable you to participate as your authentic self. We want applicants to be able to engage with us in ways that support who they are and we are committed to making adjustments within the recruitment process and within the workplace.
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Business Development Manager
Perfect Placement UK Ltd - Mayfair, London
£60,000 to £90,000 a year
PermanentFull time
We are currently recruiting on behalf of a prestigious luxury automotive brand for the position of New Business Development Manager. This role offers a unique opportunity to lead and develop a high-performing sales and marketing team within a renowned dealership in central London. The New Business Development Manager will be responsible for delivering strategic client acquisition, managing key relationships, and driving sales growth in the luxury automotive sector. Benefits of the Business Development Manager: - Competitive basic salary of £60,000 - Realistic OTE of £90,000 - 45-hour working week, with additional VIP and ad hoc event opportunities - Opportunity to work with a globally recognised luxury automotive brand - Dynamic environment with chances for leadership and career development - Access to an exclusive network within the luxury automotive industry Duties of the Business Development Manager: - Identify and attract new prospects to achieve automotive manufacturer's sales objectives - Develop and implement strategic marketing plans targeting new-to-brand clients - Build and maintain strong relationships with existing clients to encourage loyalty - Lead, mentor, and develop the marketing team to optimise performance - Oversee and coordinate marketing events, including test drive initiatives and customer experiences - Analyse campaign results and ROI to refine marketing strategies - Work closely with the Brand Director and sales teams to meet commercial targets - Utilise customer data and insights to inform marketing and sales approaches - Manage database segmentation and implement targeted campaigns Requirements of the Business Development Manager: - Proven experience in B2B sales and new business development within the luxury or prestige automotive market - Strong connections within the London and international luxury automotive scene - Excellent communication and presentation skills - Ability to develop and execute long-term marketing strategies - Leadership experience with the ability to motivate and inspire teams - Degree in Marketing, Communications, or a related field (preferred but not essential) - Between 5 and 10 years of successful marketing or business development experience, with a track record of exceeding targets If you are passionate about luxury automotive sales and business development, this is an exceptional opportunity to progress your career. Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Mayfair and Greater London, today to discover more about this fantastic Business Development Manager opportunity. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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IFM Contract Manager
Sodexo Ltd - London
£1 to £57,000 a year
PermanentFull time
Join Our Team as an IFM Contract Manager– Shape the Future of One of the UK's Most Inspiring University Estates University of Greenwich, Avery Hill Campus, Avery Hill Road, Eltham, London, SE9 2UG £54,000pa - £57,000pa + excellent bonus + benefits 40hrs pw Monday – Friday 8am to 5pm with flexibility required to cover on call rota Flexible Benefits fund of £1,300 to utilise across an array of benefits Are you an experienced Facilities Management leader who thrives on delivering exceptional customer experiences, leading high-performing teams, and driving operational excellence? This is a rare opportunity to join Sodexo's prestigious Universities portfolio and take a leading role across the stunning University of Greenwich estate, one of the most unique and diverse higher education environments in the UK. You'll be joining a collaborative leadership team responsible for delivering integrated facilities management services across a diverse and complex university estate. From the historic, world-famous Greenwich campus, a UNESCO World Heritage Site, to the vibrant Avery Hill and Medway campuses, you will help create outstanding environments where students, staff and visitors can thrive every day. If you're passionate about facilities management, workplace experience and creating meaningful client partnerships, we'd love to hear from you. Every day brings new challenges, opportunities and the chance to make a visible impact. About the Role Reporting to the Head of Facilities Management & Workplace Experience, you'll lead the delivery of high-quality hard and soft FM services across campus operations while championing a people-first workplace experience. You'll work closely with university stakeholders, operational teams and Sodexo leadership to ensure services consistently exceed expectations and contractual requirements. This role offers significant scope to influence strategy, drive innovation and embed best-in-class FM practices across the estate. Leading the operational delivery of integrated facilities management services across multiple campuses Building trusted relationships with key university stakeholders and clients Creating exceptional workplace experiences that place people, wellbeing and customer satisfaction at the heart of service delivery Driving statutory and regulatory compliance across all FM activities Monitoring performance against KPIs, SLAs and contractual obligations Managing campus budgets and supporting financial processes Leading and developing teams to achieve high standards of service excellence Overseeing grounds maintenance services and fleet compliance Identifying opportunities for innovation, efficiency and continuous improvement Supporting emergency and out-of-hours response when required Contributing to strategic planning and long-term service development For a full list of responsibilities please view the attached job description What We’re Looking For We're looking for a confident and experienced Facilities Management professional who combines operational expertise with strong leadership and customer focus. You'll have: Extensive experience managing both hard and soft FM services within a large, complex environment A proven track record in Integrated Facilities Management (IFM) Strong leadership experience with the ability to motivate and develop teams Experience creating outstanding workplace and customer experiences Excellent stakeholder management, communication and influencing skills Strong commercial awareness and budget management experience Experience analysing performance data and driving service improvements Knowledge of compliance, health & safety legislation and industry best practice Experience working with CAFM/CMMS systems and performance reporting tools A proactive, solutions-focused approach with a passion for continual improvement What We Offer At Sodexo, this is more than just a job—it’s your chance to be part of something greater.We celebrate individuality, encourage purpose-driven work, and empower you to succeed on your own terms. Here’s what you can expect when you join us: A competitive salary & excellent benefits package. Opportunities for career growth and development. A diverse, supportive, and inclusive workplace. A chance to make a tangible impact on [specific area, e.g., client satisfaction, sustainability, operational excellence]. Additional Perks & Benefits Unlimited access to an online mental health and wellbeing support platform. An Employee Assistance Programme for legal, financial, and personal support. 24/7 access to a virtual GP service. Exclusive discounts for you, your family, and friends through the Sodexo Discounts Scheme. Membership in the Mercer Aspire Pension Plan to help you save for your future. Learning and development opportunities to enhance your career growth. A Bike to Work Scheme, supporting both your fitness and the environment. Ready to Be Part of Something Greater? If you're looking for an opportunity where you can bring your passion, skills, and ambition to a company that truly values you, then this is it. Apply today and take the next step in your Sodexo journey. Friendly customers. Vibrant communities. Exciting careers. Please note: Sodexo reserves the right to close this advert early if we receive a high number of applications. Keywords: Facilities Management, Workplace Experience, Integrated Facilities Management (IFM), Operational Excellence, Hard and Soft FM Services, Stakeholder Management, Compliance and Health and Safety, Team Leadership, Customer Experience, Continuous Improvement
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Technical Services Manager
Sodexo Ltd - Dublin, Ireland
£80,000 to £80,000 a year
PermanentPart time
Senior Technical Services Manager Location:Dublin, Republic of Ireland Salary and Benefits:€80,000 DOE | Car Allowance | Sodexo Benefits Contract Type:Full-Time | Permanent | Monday – Friday About the Role We are seeking an experienced Senior Technical Services Manager to lead the delivery of Hard FM services across a high-profile client portfolio in Dublin. This is a senior operational leadership role responsible for managing technical services, engineering teams, specialist contractors, compliance, and service performance across multiple sites within a fast-paced corporate environment. You will play a key role in driving operational excellence, ensuring statutory compliance, managing financial performance, and building strong client relationships while leading a high-performing technical services team. Key Responsibilities Lead the delivery of all Hard FM and technical services across the portfolio Manage engineering teams, CAFM administration, contractors, and specialist vendors Ensure PPMs, reactive works, and projects are delivered on time and within budget Drive SLA/KPI performance, compliance, and continuous improvement initiatives Manage contractor performance, variation orders, and technical service standards Support financial performance through cost control, forecasting, and budget management Build strong relationships with clients and manage escalations professionally Ensure compliance with all statutory, health & safety, and contractual requirements Support mobilisation activities, innovation projects, and service improvements About You Essential 7+ years’ experience within Hard FM / Technical Services environments Strong technical or engineering background Proven experience managing technical teams and contractors across multiple sites Strong understanding of compliance, PPMs, reactive maintenance, and CAFM systems Commercially aware with experience managing budgets and service performance Excellent stakeholder and client management skills Strong leadership, communication, and problem-solving abilities Desirable Technical or Engineering qualification NEBOSH or equivalent health & safety qualification Experience within large corporate or critical environments Why Sodexo?: Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture.
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Group Revenue Manager
Mollie's Motels LTD
Salary £55,000 per annum
PermanentFull time
WE ARE MOLLIE'S Innovatively designed by Soho House, Mollie’s is a growing family of twenty-first century motel-diners with big ambitions for expansion. In spirit, Mollie’s was born in America – an offspring of the classic roadside motel and drive-in diner, a welcome stopover on a route to somewhere. We’ve borrowed the inviting red neon signs and the easy-going vibe, the burgers, the shakes, the bottomless coffee, a dash of nostalgia, but there’s nothing old-school about Mollie’s. Expect innovative digital check-in, EV chargers, designer rooms with a fresh Soho House look and affordable prices. Mollie’s has already been named as the ‘Best Budget Hotel’ in the Sunday Times Best Places to Stay, Best Innovator in the GQ Food & Drink Awards, and was awarded the Catey Award for Best Use of Technology. Following the success of its first sites in Oxfordshire and Bristol. Mollie's Manchester opened it's doors in late 2025. A further ten locations are already earmarked as part of the immediate expansion plan to forge a new ‘budget-luxe’ sector in the travel and leisure industry. Mollie’s is now on the hunt for hardworking, enthusiastic Night Receptionists to join our team and build a successful career with an inventive, high growth brand at the forefront of the hospitality sector. OUR PEOPLE The Mollies’ team are warm, welcoming and customer focused, passionate about exceeding expectations and maintaining the highest standards of service we hold ourselves to. They are proud to work at Mollie’s and love to work collaboratively as a team to enhance the guest experience at every opportunity. We are looking for candidates who are driven and have an eagerness to learn and build an exciting career with a fast growing, leading hospitality business. You will be supported by state-of-the-art technology instead of legacy systems so we can create a seamless and logical way of doing things from the get-go. We want you to exceed your expectations. We will nurture your talent, encourage new skills and give you the tools to manage your future. Mollie’s is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to Mollie’s. THE ROLE This role brings revenue management in house and widens it. Alongside conventional pricing and inventory work, the postholder owns the rooms commercial systems and the definitions that run through them and is accountable for the periodic reporting on which commercial decisions are taken. It closes the loop between four things that are too often disconnected — commercial strategy, the systems that produce the data, the reporting that explains it, and the finance it must reconcile to — so the business runs on one set of rooms numbers. We are looking for someone commercially driven and highly analytical, who enjoys working with data, influencing commercial decisions and building scalable revenue frameworks. Reporting to the Head of Sales and Revenue, you will own revenue performance across the Mollie’s portfolio while working closely with Marketing, Finance and the wider commercial Circle. KEY RESPONSIBILITIES Commercial Strategy, Pricing & Forecasting Create, review and own revenue, pricing and inventory strategy by property, day of week, lead time and segment to maximise net RevPAR and overall revenue performance Own the rolling demand forecast at property level, against budget, and be accountable for its accuracy; contribute rooms assumptions to budgeting and to underwriting for new sites Manage distribution across direct, OTA and third-party channels, protecting rate integrity while managing the true cost of acquisition Ownership of the Commercial Systems Own the configuration of Apaleo, FLYR and STR as one connected chain — rate codes, segments, channels, room types and the rules that move data between them — not three separate tools Act as commercial owner in selecting, implementing and reviewing rooms applications, and document every configuration decision so a figure’s basis survives a change of personnel Data Integrity & Definitional Control Own the definitions of occupancy, ADR, RevPAR, net RevPAR and the STR indices, applied identically across every system and the P&L, so any figure quoted anywhere can be traced to one of them Reconcile the sources each period; resolve differences at source, or document them as an accepted tolerance with a stated cause. Differences are explained, not averaged Reporting, Analysis & the Action Cycle Produce periodic rooms performance reporting for each property and the estate, in time to inform trading — leading with net RevPAR and its drivers and separating a movement in performance from a movement in measurement Convert analysis into agreed actions with named owners and timescales and track prior actions to closure before proposing new ones. Provide the rooms input to board and trading reporting from the same underlying numbers Bridging Commercial & Finance Be accountable for the accuracy of rooms data flowing into the P&L, reconciling the commercial rooms reporting to the rooms line each period and resolving differences upstream Ensure commercial measures reconcile to the USALI rooms schedule and translate between the two teams in both directions so commercial decisions reflect their financial effect and finance reflects commercial reality EDUCATION & EXPERIENCE 2–3 years in a senior or cluster / multi-site hotel revenue role, with direct accountability for pricing, inventory and forecasting rather than executing someone else’s strategy Hands-on configuration experience of a PMS and RMS — setting up rate codes, segments, channels and mappings, not just operating a system configured by others. Apaleo and FLYR highly desirable Working knowledge of STR (how the indices are built, submissions and comp sets) and USALI (the rooms schedule and the treatment of no-show, cancellation, complimentary and house rooms) Demonstrable experience reconciling commercial and financial reporting and resolving definitional differences between systems. Advanced Excel essential; SQL, Power BI or Tableau desirable A genuine love of data and the ability to bring numbers to life to drive revenue a Ability to travel to all Mollie’s sites in Bristol, Oxfordshire and Manchester is essential.nd growth. A degree in finance, hotel or business management is welcome but not essential BENEFITS Salary £55,000 per annum Enhanced Company Maternity, Paternity and Adoption leave Bonus scheme Complimentary food on shift Hospitality Rewards (Discounts Platform) Celebration Day- additional day of leave after three years of service Health and Dental Insurance Company sick pay 24 hour access to our wellness programme Mollie’s Career Pathway programme including Paid qualifications Heavily discounted food and accommodation across the brand Discount on cowshed and GHD products Length of Service and birthday rewards Refer a friend scheme
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Medical Secretary Manager
Bupa - London, England
PermanentFull time
Job Description: Medical Secretary Lead London, W1U 5HJ Full Time - Monday to Friday Salary: £45,000 per annum Fully on-site role We Make Health Happen At Bupa, you'll be welcomed, valued, and supported in an inclusive environment where you can thrive. How You'll Help Us Make Health Happen You will be responsible for the day-to-day leadership and management of our Medical Secretaries and Clinic Coordinators, ensuring the delivery of a professional, efficient and patient-focused service. You will provide visible leadership, guidance and support to the team, driving engagement, performance and service excellence while fostering a positive working environment aligned with our vision, values and strategic objectives. A key part of the role will be ensuring the smooth coordination of clinical and administrative activities across the clinic, supporting both patients and consultants. In addition to your leadership responsibilities, you will provide high-quality secretarial and administrative support to consultant private practices, ensuring the efficient management of patient journeys and always maintaining exceptional standards of customer service. What You'll Do Lead, motivate and support a team of Medical Secretaries and Clinic Coordinators. Oversee the day-to-day operations of the secretarial function, ensuring services run smoothly and efficiently. Drive team engagement, performance and service excellence, supporting key patient and employee satisfaction objectives. Provide effective supervision, coaching and development opportunities for team members. Ensure high standards of administrative support for consultants' private practices. Coordinate appointments, correspondence and patient administration, ensuring a seamless patient experience. Build strong working relationships with consultants, patients and multidisciplinary teams. Support the delivery of organisational goals, values and service standards. Key Responsibilities Include: Prioritising workloads accordingly to ensure work is accurately completed on time. Holding team members to account as and when required. To be the main point of contact for and oversee work allocation and performance objectives of medical secretaries. To fairly and objectively manage annual leave and sickness cover. To make sure that all mandatory training on Bupa Learn is completed in a timely manner. To assist with recruitment, new starter training and local induction. To ensure all clinic preparation is carried out by the medical secretaries and payment is taken when required What You'll Bring Proven experience leading or managing a Medical Secretary team, ideally within a private healthcare setting. Strong relationship management skills with consultants and key stakeholders. Ability to coordinate workloads, clinic cover, annual leave, and daily team allocation. Good understanding of consultant clinics, patient pathways, referrals, and clinical correspondence. Focused on maintaining high service standards and timely completion of letters and documentation. Experience improving processes and implementing efficient, consistent ways of working. Confident in performance management, setting expectations, and driving accountability. Experience using EMR and patient booking systems; Meddbase experience is highly desirable. Ability to prioritise effectively in a busy multispecialty environment. Hands-on leadership style with a willingness to support operational activities when needed. Strong attention to detail, patient experience, and confidentiality. Benefits Our benefits are designed to support your wellbeing and help you thrive both at work and at home, including: 25 days holiday, increasing with service. Option to buy and sell annual leave. Bupa health insurance. Enhanced pension scheme. Life assurance. Access to our Viva wellbeing programme. Gym, retail, travel, and leisure discounts. Learning and development opportunities. Why Bupa? We're a healthcare company with no shareholders, which means our customers are at the heart of everything we do. Our people are united by a shared purpose: helping people live longer, healthier, happier lives while making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all our colleagues to Be You at Bupa. We champion diversity and believe our workforce should reflect the communities and customers we serve. That's why we actively encourage applications from people of all backgrounds and experiences. Time Type: Full time Job Area: Administration Locations: London Medical
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Events Floor Manager
Nobu Hotel Portman Square - London (West), London
£36,000 to £36,000 a year
PermanentFull time
Job Ref: NOB2693 Branch: Nobu Hotel London Portman Square Location: London Portman Square, West London Salary/Benefits: Competitive salary, excellent tronc service charge and benefits Contract type: Permanent Hours: Full Time Hours per week: 40 hours per week Posted date: 16/09/2026 Closing date: 16/10/2026 At Nobu Hotel London Portman Square, we create unforgettable experiences. From elegant private dining events and luxury corporate functions to exclusive celebrations and large-scale receptions, every event reflects the renowned Nobu standards of service, quality and hospitality. We're looking for an experienced and passionate Events Floor Manager to lead our Meetings & Events service operation, inspiring a team of supervisors and waiters to deliver outstanding guest experiences while ensuring flawless event execution. This is an exciting opportunity to join a globally recognised luxury brand where innovation, leadership and exceptional service are at the heart of everything we do. Why Join Nobu? Be part of a world-renowned luxury hospitality brand Lead a dynamic and passionate events team Work on a diverse range of high-end events and functions Genuine career progression opportunities within Nobu Hotels worldwide Extensive learning and development programmes £1,000 Refer-a-Friend Bonus Discounted stays across Nobu Hotels globally Discounted food and beverage Free meals whilst on duty Wellness initiatives, discounted treatments and Pilates classes Up to 33 days annual leave through length of service Life Assurance Scheme Cycle to Work Scheme Regular employee celebrations and awards events About The Role As Events Floor Manager, you'll work closely with the Meetings & Events Operations Manager to ensure every event is delivered seamlessly from start to finish. You'll be responsible for leading service teams on the floor, building strong relationships with clients and event organisers, and creating memorable experiences that exceed guest expectations. This role is ideal for a hospitality professional who thrives in a fast-paced luxury environment, enjoys leading teams and takes pride in delivering exceptional service. What You'll Be Doing Leading Meetings & Events operations during service Managing, motivating and developing a team of supervisors and waiters Acting as the main point of contact for clients, organisers, suppliers and vendors during events Ensuring all event requirements are delivered accurately and on time Coordinating closely with kitchen and operational teams to guarantee smooth execution Creating memorable guest experiences and resolving issues professionally Coaching and developing colleagues through training, feedback and support Identifying opportunities to improve service standards, efficiency and guest satisfaction Managing procurement requirements through Procure Wizard Maintaining the highest levels of health, safety and compliance standards Championing Nobu's values of Family, Crafted, Smile and Kokoro What We're Looking For We're seeking an engaging and inspiring leader who is passionate about luxury hospitality and exceptional service. Experience managing events, banqueting or food & beverage operations within a luxury hotel or premium hospitality environment Strong leadership and people management skills Excellent organisational and communication abilities A proactive, solutions-focused approach Experience working with high-profile guests, clients and event organisers The ability to remain calm and professional in a fast-paced environment A genuine passion for creating memorable guest experiences About Nobu Hotel London Portman Square Located in the heart of London's West End, Nobu Hotel London Portman Square combines contemporary luxury with Japanese-inspired hospitality. Home to 243 guest rooms and suites, a world-renowned Nobu Restaurant, elegant event spaces and a stunning ballroom, the hotel has established itself as one of London's leading luxury lifestyle destinations. Build Your Career With Nobu At Nobu, we believe exceptional guest experiences start with exceptional people. If you're ready to take the next step in your hospitality career and lead memorable events within an internationally recognised luxury brand, we'd love to hear from you. Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity. Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects. We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted. You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.
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