Operations Manager
Mitie
PermanentFull time
Retail Security Operations Manager - London Position Overview Mitie is offering an excellent opportunity for a Retail Security Operations Manager in London. The salary will be discussed based on experience. The role comes with attractive company benefits such as life assurance, health cover, pension, and company sick pay. Job OverviewThe Retail Security Operations Manager is responsible for ensuring the assigned area meets or exceeds budget and service delivery requirements. This is achieved by ensuring all store portfolio officers fully understand and comply with Mitie policies. The role demands effective coaching and performance management skills to build and lead an industry-leading retail security team for our client. Main Duties -Efficiently oversee the security performance within a specified region by building, leading, retaining, and supporting the development of a team of Security, Elite, and Tactical officers. These officers should exemplify through their work that Mitie stands out as a distinctive provider of security services. -Maintain and review both Assignment Instructions and Risk Assessments. -Ensure all vacancies are advertised with appropriate agencies and maintain establishment to meet coverage KPIs specified by the customer through effective management of recruitment and succession planning. -Provide adequate and appropriate training, advice, and support to make the officer team successful. This includes ensuring knowledge and use of key systems and tools, awareness of policies, conducting regular appraisals, providing open feedback on progress and career development, and applying performance management and support for our colleagues develop in their roles. What We Are Looking For -Excellent organisational and time management skills. -Confident and professional working approach and appearance. -Strong customer service and client-focused attitude with the ability to build good working relationships. -Exceptional verbal and written communication skills. -Ability to work individually and as part of a team. -Resilient and tenacious with a ‘can do' approach. -Flexible and adaptable. -Literate, numerate, and IT skills to a medium level user. -Frontline Door Supervision or Security Guarding License essential; CCTV Licence would be beneficial. -Expected to hold a level 3 apprenticeship in management development and work towards level 5. -A full UK Driving Licence is required.
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Operations Manager
Sodexo Ltd - Dublin
£65,000 to £65,000 a year
PermanentPart time
Operations Manager Location: Dublin, Ireland Salary: Up to €65,000 plus Sodexo benefits Contract Type: Full Time, Permanent About the Role We are seeking an experienced Operations Manager to lead the delivery of soft facilities services. This is a senior leadership role with a strong focus on Quality, Health & Safety, cleaning, hygiene and compliance.You will lead a large and diverse workforce, ensuring services are delivered to consistently high standards while maintaining a strong culture of safety, quality and continuous improvement. The role will also oversee the onsite food service operation, ensuring that food is produced and delivered in line with the required food safety and HACCP standards. Key Responsibilities Lead and manage cleaning, hygiene and wider soft services operations across the site. Drive a strong Quality, and Health & Safety culture, ensuring services are delivered to the required standards. Ensure full compliance with HACCP, Health & Safety and audit requirements, maintaining a constant state of audit readiness. Lead, manage and develop a large onsite workforce, driving high performance, accountability and employee engagement. Act as the primary point of contact for the client, building strong relationships and managing service delivery expectations. Oversee budgets, labour and consumables, with responsibility for P&L and cost control. Manage audits, risk and compliance documentation across the site. Identify and implement improvements to cleaning standards, operational efficiency and overall service delivery. Work closely with the wider site and client teams to ensure services support the operational requirements of a busy manufacturing environment. Drive innovation and identify opportunities to bring added value to the client and customers. About You We are looking for an experienced senior operational leader with a strong background in pharmaceutical, manufacturing or another highly regulated environment. The key requirements for this role include: Strong experience in Quality and Health & Safety. Proven experience leading and developing large teams. Strong experience managing cleaning, hygiene or wider soft services operations. A strong understanding of HACCP, cleaning standards and compliance requirements. Experience managing large-scale operations in an environment where safety and quality are critical. Strong commercial awareness, including experience managing budgets, labour costs and P&L. Excellent leadership and people management skills, with the ability to develop managers and build high-performing teams. Strong client-facing, communication and stakeholder management skills. A proactive approach, with the ability to identify opportunities for improvement and drive change. Why Sodexo?: Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
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Group Cyber Security Assurance Principal
Government Recruitment Service - London
£62,034 to £82,430 a year
PermanentFull time
Are you passionate about strengthening cyber resilience across multiple organisations? Can you provide expert assurance that helps organisations understand, manage and reduce cyber risk? Do you have the expertise and drive to influence security strategy and embed assurance activities across the DfT Group? If so, we’d love to hear from you! This is an exciting time to join the Digital, Information and Security Directorate within the Department for Transport as we restructure our directorate to ensure we are ready for future challenges, building a more sustainable, skilled and in-house capability. Assess risk. Strengthen resilience. Drive assurance. Use your cyber security expertise to influence decision-making, strengthen assurance and help protect critical services, systems and information across the Department for Transport Group. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Department for Transport Central - Department for Transport Careers. As a Group Cyber Security Assurance Principal, you'll play a leading role in strengthening cyber resilience across the Department for Transport Group. You'll provide expert assurance, oversight and guidance to help ensure security controls are effective, risks are managed appropriately and government security requirements are consistently applied. Working within the Assurance, Compliance and Controls function, you'll lead cyber security assurance activities across a complex organisational landscape. You'll oversee the delivery of the Government Cyber Action Plan (GCAP), monitor compliance with the NCSC Cyber Assessment Framework and champion the application of Secure by Design principles across the DfT Group. You'll work closely with senior stakeholders to assess cyber risks, develop assurance frameworks and provide expert advice on security governance, compliance and risk management. You'll also support the implementation of targeted improvement plans, communicate emerging threats and help drive continuous improvement in cyber security maturity across the organisation. This is an exciting opportunity for a cyber security professional who enjoys influencing strategic decisions, leading assurance activities and helping to protect critical government services and information. Your responsibilities will include, but aren’t limited to: Overseeing the delivery of the GCAP across the group. Developing and implementing the cyber security assurance framework across the group. Leading cyber security related risk assessments and other expert risk management activities, and enhance cyber security governance arrangements. Leading the assurance of ‘secure by design’ principles across the DfT Group. Reviewing and reporting on the Group’s compliance with NCSC’s Cyber Assessment Framework and monitor the progress of action plans to improve compliance. Contributing to incident management policies, incident response plans, and tests. For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
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Technical Operations Manager - 6-month FTC
Hays Specialist Recruitment - Europe > England > London > City of London, London
£55,000 to £65,000 a year
HybridPermanentFull time
Your new company This is a large UK-based charity. Your new role This is a hands-on role requiring someone who combines strong technical knowledge with project management and operational leadership skills. You'll work closely with the Head of Technology and wider stakeholders across the organisation, taking ownership of technology operations, process improvements, documentation, cybersecurity initiatives and a range of business-critical projects. We're looking for a self-starter who can quickly establish themselves, identify opportunities for improvement and drive initiatives forward with minimal supervision. What you'll need to succeed Previous experience in a Technology Operations Manager, IT Operations Manager or similar technology leadership role. Strong Microsoft technology background, including Azure and Microsoft 365. Demonstrable experience delivering operational and process improvement initiatives. Strong process mapping and documentation skills. Experience managing multiple projects and priorities simultaneously. Good understanding of cybersecurity principles, governance and policy development. Excellent stakeholder management and communication skills. Comfortable working with both technical and non-technical audiences. Self-motivated, highly organised and capable of working autonomously. Hands-on approach with a willingness to support operational activities when required. What you'll get in return £60-65k Annual Salary, 2 days in the office per week What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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Repairs Operations Manager
Triumph Consultants Ltd - Greenwich, Greater London
£39 to £39 an hour
TemporaryFull time
What's involved with this role: Triumph Consultants are looking for a Repairs Operations Manager to lead the delivery of a high-performing responsive repairs service across approximately 25,000 Council homes, ensuring repairs are completed safely, efficiently, on time and within budget while delivering excellent service to residents.. Contract is for 3 months in Greenwich SE2 88BF. Repairs Operations Manager Pay Rate: £39 per hour PAYE - pay rate negotiable Hours per week: 35 Monday – Friday, 9:00-17:00 Contract length: 3 months Location: Greenwich SE2 88BF On-site Key requirements: Strong leadership, delegation and stakeholder management skills in a busy, multi-disciplinary repairs service. Proven ability to motivate trade teams, improve working methods and deliver excellent customer care. Extensive experience of budget planning, control and forecasting across large multi-disciplinary operations. Significant senior-level experience within housing or an organisation of comparable size and complexity. Comprehensive knowledge of managing trade staff within a housing repairs setting. Key responsibilities Lead a large multi-disciplinary responsive repairs operation covering around 25,000 Council properties. Manage people, work allocation and performance to ensure repairs are delivered on time, within budget and to a high standard. Drive compliance, health and safety, quality management and continuous service improvement. Manage budgets, control operational costs and deliver value for money while identifying savings opportunities. Use performance data, resident feedback and complaints to identify service failures and improve outcomes. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. 1 Job Ref: RQ1783649 Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Please do try to resist contacting us with requests for progress updates. We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed. Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.
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Homelessness Operations Manager
Morgan Hunt UK Ltd - London, London
£24.72 to £28.52 an hour
TemporaryFull time
Homelessness Operations Manager Are you ready to make a real impact in homelessness services? We are looking for an experienced homelessness professional to step into a key interim role, lead a staff team, strengthen agency partnerships and drive meaningful service improvements. You will be brought in to: Lead and support 2 operational managers Strengthen partnerships across housing, health, mental health and substance misuse services Drive effective MDT and multi-agency working Improve referral pathways and joined-up support Identify gaps, unblock problems and implement practical change Help embed trauma-informed, person-centred ways of working You will need strong homelessness sector experience, the confidence to bring different agencies together and the ability to hit the ground running. A great interim opportunity to shape services, influence change and improve outcomes for people experiencing homelessness. If you are interested, please apply ASAP! Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
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School Operations Manager
Lift Schools
£33,343 to £34,270 a year
PermanentPart time
Every great school needs someone who makes things happen!About the role As School Operations Manager at Lift Noel Park, you'll play a key role in keeping the school running smoothly, safely and efficiently. You'll oversee a range of operational areas including finance, facilities, compliance, administration and health & safety. You'll be hands-on, visible and solution-focused, working closely with staff, contractors, families and the wider Trust. No two days will be the same, and you'll be someone who enjoys solving problems and making things happen. Key responsibilities -Lead the school's administration and operational functions. -Oversee facilities, estates, catering, cleaning and IT services. -Ensure high standards of compliance, health & safety and data protection. -Support HR, recruitment, finance, procurement and staffing processes. -Manage lettings, communications and wider operational logistics. -Work closely with central and regional Trust teams. -Support the school's marketing, website and social media. -Identify ways to improve systems, processes and efficiency. What we're looking forYou'll be organised, proactive and confident, with experience of working in a busy operational environment. This could be within a school, facilities, project management, hospitality, events or another operational leadership role. Most importantly, you'll be: -A natural problem solver who takes initiative. -Calm and organised under pressure. -An excellent communicator and relationship builder. -Comfortable leading and supporting teams. -Able to manage competing priorities. -Committed to creating a safe, welcoming and positive environment for children and staff. Simply put, you'll be the person who spots issues, finds solutions and gets things done. Lift Noel Park Lift Noel Park Primary is based in North London, opened on 1st September 2012 and is part of Lift Schools.Our Academy has 600 children aged between 3 and 11. We are situated in the heart of vibrant Wood Green, 2 minutes from the underground station and within easy reach of Crouch End, Hornsey and Highgate. Who is Lift Schools? Lift Schools is made up of 62 primary, secondary and special schools, educating more than 35,000 pupils across the country. We believe education can transform lives - and we want every child in our schools to achieve their full potential. How we support you We want you to feel supported, valued and able to grow throughout your career with Lift Schools. From high-quality professional development and career progression to wellbeing support and opportunities to connect and collaborate across our network, we invest in you so you can do your best work. Discover how we'll support you to thrive, develop and grow your career in the way that's right for you: How we support you Closing date: 30 October 2026 Interview date: 5 November 2026
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Security Operations Manager
Mitie
PermanentFull time
Security Operations Manager - London Portfolio Take Ownership. Drive Standards. Build Trusted Client Relationships. We are looking for an experienced and ambitious Security Operations Manager to lead a portfolio of prestigious client locations across London. This is an opportunity for a security professional who thrives on building strong client partnerships, leading high-performing teams, and delivering exceptional standards of service. You will be responsible for operational excellence across multiple sites, ensuring our clients receive a professional, proactive, and commercially focused security service that exceeds expectations. You will manage a team of Security Officers, Site Supervisors and Relief Officers, ensuring every site is staffed, compliant, and operating at the highest level while acting as a trusted advisor to clients and a visible leader to frontline teams. Key Responsibilities Client Relationship Management -Act as the primary operational contact for clients, developing strong and trusted partnerships. -Understand client priorities and ensure security services consistently align with contractual requirements and business objectives. -Lead regular client meetings, performance reviews and service improvement discussions. -Produce and present monthly KPI reports, operational updates and improvement plans. Operational Leadership -Lead the delivery of security services across a multi-site portfolio within London. -Ensure all contracted and additional works are appropriately resourced with suitably trained and vetted personnel. -Maintain a visible leadership presence through regular site visits, including evenings and weekends where required. -Drive service excellence, ensuring all sites consistently achieve contractual KPIs, audit standards and compliance requirements. People Management & Development -Recruit, develop, coach and inspire security teams to achieve outstanding performance. -Conduct regular performance reviews, welfare meetings and development discussions. -Build a culture of accountability, engagement and continuous improvement. -Support employee relations matters in partnership with HR, ensuring fair, consistent and timely resolutions. Compliance, Governance & Risk -Ensure full compliance with industry standards, legislation and company policies, including BS7499, BS7858 and related regulatory requirements. -Monitor operational risk, identifying opportunities to enhance service delivery, resilience and client confidence. -Support investigations, incident management and liaison with emergency services and external agencies as required. Wider Business Contribution -Support the wider operational leadership team and participate in Duty Manager responsibilities. -Identify opportunities to improve processes, enhance client experience and drive operational efficiencies. -Collaborate with colleagues across the business to support growth, retention and service development initiatives. About You We're looking for a confident and credible security leader who combines strong operational expertise with excellent relationship management skills. Essential Experience -Proven experience managing a multi-site security portfolio. -Strong client relationship management experience within a corporate or professional services environment. -Experience leading, motivating and developing security teams across multiple locations. -Demonstrable understanding of security operations, compliance and industry best practice. -Experience managing staffing challenges, workforce planning and service delivery within a fast-paced environment. Key Skills & Attributes -Exceptional communication and stakeholder management skills. -Ability to influence and engage confidently with clients, colleagues and frontline teams. -Strong organisational and planning skills with a high level of attention to detail. -Commercial awareness with a proactive approach to problem solving. -Highly motivated, resilient and solutions focused. -Professional, approachable and visible leadership style. -Proficient in Microsoft Office and operational reporting systems. Requirements -Willingness to travel regularly across London locations. -Flexibility to undertake out-of-hours visits and operational support when required. -Ability to obtain and maintain CTC or SC Security Clearance.
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Technical Operations Manager
Mitie
PermanentFull time
Better places, thriving communities. ROLE: Technical Operations ManagerHOURS: 40 hours per weekLOCATION: London At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Technical Operations Manager to lead and deliver outstanding technical services across an allocated and diverse facilities management portfolio, managing both static and mobile engineering teams. The role ensures the highest standards of technical service delivery, facilities management, and compliance, while enabling capabilities across teams within a matrix organisation to support evolving client and account demands. Role Responsibilities: -Deliver excellent technical service across all allocated sites, ensuring compliance with contractual, statutory, and client requirements -Efficiently allocate, schedule, and manage both static and mobile engineering teams and resources. Oversee facilities management operations, including planned and reactive maintenance, asset management, and service delivery -Manage overtime, budgets, and cost control to ensure financial efficiency. Maintain accurate documentation and reporting, utilising CAFM and mobile systems -Monitor allocated portfolio performance, including subcontractor service delivery, WIP (Work in Progress), and debt management -Scope and support project works, ensuring technical standards and alignment with contract requirements -Ensure compliance and assurance of service delivery, including QSHE (Quality, Safety, Health, Environment) reporting.Support emergency response and provide out-of-hours support as required -Build and maintain strong stakeholder relationships, acting as a key point of contact for clients, subcontractors, and internal teams -Act as escalation point for your team and support colleagues to maintain service delivery and teamwork -Provide monthly performance review input, including supporting data analysis to inform decision-making and continuous improvement Required Qualifications: Qualifications -NVQ Level 3 or equivalent in Mechanical/Electrical/Building Services Engineering -IOSH Managing Safely (essential) -NEBOSH (desirable) Experience -Proven experience in technical service management within facilities management or infrastructure -Multi-site team leadership, including both static and mobile teams, and client-facing service delivery -Strong knowledge of compliance frameworks, building services, and asset management -Experience managing budgets, overtime, and subcontractor performance Skills & Competencies -Excellent technical capacity across multiple disciplines -Proficient in CAFM systems and mobile technology -Effective communicator with the ability to engage multiple stakeholders -Ability to quickly progress reactive, remedial, and complex projects. What's in it for you? -Opportunity to lead diverse engineering teams across a varied facilities management portfolio -Exposure to strategic operational leadership, stakeholder management, and service improvement initiatives -A collaborative environment focused on compliance, innovation, and operational excellence -The chance to make a significant impact on service delivery, team development, and customer satisfaction There's a place for you at Mitie, join us today Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie's 84,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.
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Operations Manager (Wellbeing)
Nuffield Health - Buckhurst Hill, Essex
£35,000 to £38,000 a year
On-siteTemporaryFull time
Operations Manager Chingford FWC | Operations Management | Fixed-term contract | Full time Up to £38,000 per annum depending on experience 40 hours per week Nuffield Health is Britain's largest Healthcare Charity. If you're passionate about creating success, and driven to continually improve the work environment for the good of others, there's nowhere better to be. So, why not bring your expertise to our Fitness & Wellbeing Club and help us build a healthier nation? As an Operations Manager at our club, you'll bring an operational background in the leisure or hospitality industry. You're a National Pool Lifeguard Qualified Assessor with a track record in managing performance, improving potential and leading teams. Ideally, you hold a health and safety qualification. As an Operations Manager, you will: Ensure we meet health and safety legislation, and internal audit requirements Support the General Manager with technical support and guidance Continually improve site standards Embed a sales mentality into the duty management and reception teams Nurture our teams' confidence and pride to help them promote our services to members Recruit and develop the colleagues that will help us deliver our quality and commercial goals Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role. It starts with you.
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