Test Analyst | Imperial College Healthcare NHS Trust
IMPERIAL COLLEGE HEALTHCARE NHS TRUST - London
£38,488 - £46,852 pa inclusive
PermanentFull time
An exciting opportunity has arisen for a Test Analyst to join the ICT Test Team, supporting testing activities for applications and systems being implemented or upgraded, in line with the defined test strategy and approach. Previous software testing experience is essential. Candidates should be able to demonstrate practical experience of testing activities such as test execution, defect management, UAT, system validation, quality assurance, test case creation, or supporting software releases. Experience of working with Electronic Patient Record (EPR) systems, particularly Oracle Cerner applications such as PMOffice, PowerChart and FirstNet, is essential. An understanding of how clinical systems are used in practice and the impact system changes can have on patient care would be advantageous. A strong interest in software quality assurance and a "tester mindset" is essential, including curiosity, analytical thinking, attention to detail and the ability to identify, investigate and challenge issues. You should have a working knowledge of software testing principles and methodologies. An ISTQB Foundation Certification, or willingness to work towards it, is desirable. Awareness of HL7 messaging would be an advantage. Although primarily based at Charing Cross Hospital, you may be required to travel between NWL APG sites depending on service needs. • In this role, you will support the delivery of high-quality testing across a range of clinical applications and systems, ensuring they are safe, effective, and ready for use within a healthcare environment. • You will work closely with experienced testers, project, configuration, development and transformation teams to understand requirements, contribute to test scripts, and execute testing activities in line with agreed plans and schedules. • A key part of the role will involve accurately recording test results, identifying issues, and logging defects with clear and detailed information. You will also support user acceptance testing (UAT) by working with clinical and operational staff to ensure systems meet real-world needs. • This role is well suited to someone with a good understanding of Cerner EPR systems (or a similar healthcare system), a strong attention to detail, and a natural curiosity for how systems work. You should be organised, proactive, and able to manage your own workload, while also working collaboratively as part of a team. A keen interest in developing testing skills and delivering quality outcomes is essential. Shortlisted candidates will be required to complete an aptitude assessment as part of the selection process before progressing to interview. At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. Environmental sustainability Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environmentwww.imperial.nhs.uk/about-us/our-strategy/green-plan. The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert. This advert closes on Tuesday 6 Oct 2026
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Integration Lead Analyst | Barts Health NHS Trust
Barts Health NHS Trust - London
£66,274 - £73,496 per annum inc
PermanentFull time
Integration Lead Analyst (Clinical Systems) Barts Health is seeking an Integration Lead to contribute to the delivery and resilience of digital systems and services across the Trust. This senior technical role is accountable to the Integration Team Manager within the Clinical Systems department. The integration team is responsible for support and development of the business critical integration function, providing links between the Oracle (formerly Cerner) Millennium Electronic Health Record and various other systems, both within and outside Barts Health. The successful candidate will have a software development background, service management experience, experience designing and building interfaces using an integration engine within a healthcare environment, and experience managing or supervising junior staff. The role operates on a hybrid working model (requiring 2 days on-site per week at Mile End Hospital and 3 days remote). Following induction and onboarding, participation in a scheduled remote on-call rota is required to ensure out-of-hours service continuity. Analysis of new requirements and high-level design of integration solutions • Lead the design, development, and assurance of interfaces using InterSystems HealthShare / Health Connect / Ensemble including coding in ObjectScript and other languages • Oversee HL7 v2 and FHIR integrations across Trust systems and partner organisations • Analyse, extract and report on data related to integration solutions using SQL • Provide support and liaise with project deployment teams to assist in all phases of implementation projects. Participate in implementation planning activities, including the integration element of new solutions and regression test planning. • Provide senior technical leadership for interoperability with Oracle (Cerner) Millennium, including messaging workflows and API-based integration • Lead resolution of complex integration issues to minimise clinical service disruption • Maintain governance of interface documentation, configuration records, and integration standards • Provide expert advice to senior stakeholders on integration architecture and data standards • Help manage, mentor and support analysts within the integration team • Liaise and negotiate with suppliers, lead users and colleagues across multiple organisations Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers. The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients. Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together. We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment. We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band. For an informal discussion about this role please contact Colin Ghiotti, Integration Team Manager, on 07732 578422. We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager. The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. This advert closes on Monday 19 Oct 2026
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QC Analyst | Imperial College Healthcare NHS Trust
IMPERIAL COLLEGE HEALTHCARE NHS TRUST - London
£34,186 - £37,389 pa Inclusive
PermanentFull time
Join our Quality Control team as a Quality Control Analyst and play an important role in supporting the safe and effective delivery of Pharmacy Technical Services. This is a varied, hands-on laboratory role involving microbiological testing, environmental monitoring and the processing of environmental samples, alongside supporting the day-to-day operation of the Quality Control laboratory. We are looking for someone with laboratory experience who is organised, methodical and has excellent attention to detail. You will need to work confidently both independently and as part of a team, follow procedures accurately and maintain high standards of documentation while working within cGMP and cGLP requirements. An interest in microbiology and pharmaceutical quality control, together with a commitment to learning and developing your technical skills, will help you succeed in the role. Working across the Imperial College Healthcare NHS Trust Pharmacy Quality Control service at Hammersmith and Charing Cross Hospitals, you will join a specialist team where your work directly contributes to maintaining the quality and safety of pharmaceutical services. The role offers an excellent opportunity to develop practical Quality Control and microbiology experience within a busy NHS pharmaceutical environment and build your knowledge and skills for future career development. As a Quality Control Analyst, you will undertake a range of routine and non-routine Quality Control activities that support the safe and effective delivery of Pharmacy Technical Services. A key part of the role will be performing environmental monitoring of the Aseptic unit, including processing and reading environmental monitoring samples, accurately recording results and escalating results that require further investigation or action. You will also assist with investigations into out-of-specification and out-of-trend results and communicate QC findings clearly and effectively to colleagues within Quality Control, Aseptic services and the wider Pharmacy team. The role also involves supporting the effective running of the QC laboratory. This includes operating and monitoring laboratory equipment, assisting with calibration activities and temperature mapping, maintaining equipment and technical records, monitoring laboratory temperatures and supporting the review and update of procedures and test protocols. You will be expected to produce accurate and complete documentation and work in accordance with cGMP, cGLP, Data Integrity, health and safety requirements and departmental procedures. At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. Environmental sustainability Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environmentwww.imperial.nhs.uk/about-us/our-strategy/green-plan. The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert. This advert closes on Thursday 15 Oct 2026
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IT Support Engineer / Service Desk Analyst (AWDO-P15153)
AWD online - E1 7PE
£34,000 to £36,000 a year
On-sitePermanentFull time
Field Based IT Support Engineer / Service Desk Analyst – Field Based - Onsite and Remote Support Join a varied, customer-facing IT support role where you’ll provide hands-on technical assistance across 5–6 dedicated client sites, troubleshoot day-to-day technology issues and help keep users productive. Alongside face-to-face support, you’ll work with the Service Desk team to provide remote customer support, giving you exposure to both onsite and service desk environments. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Helpdesk Analyst, Second Line Technical Support Engineer, Technical Support Analyst, IT Technician, 2nd Line Support Engineer, Desktop Support Engineer, Desktop Support Technician, Deskside Support Engineer, IT Helpdesk Analyst This is a Field Based role visiting clients (zones 1 – 6) SALARY: £34,000 - £36,000 per annum with up to £4,000 Bonus + Benefits LOCATION: Field Based Onsite at London client sites (zones 1-6). When not on a client site, you’ll work from the company’s head office in East London (E1) JOB TYPE: Full-Time, Permanent JOB OVERVIEW The Field Based IT Support Engineer / Service Desk Analyst will provide face-to-face deskside technical support across dedicated client sites throughout the week, helping end users resolve incidents and requests while delivering a professional and visible onsite service. Working across hands-on and remote support, the Field Based IT Support Engineer / Service Desk Analyst will troubleshoot Microsoft desktop operating systems, support new starter and leaver requirements, manage ServiceNow tickets and resolve or escalate customer-specific business application issues. The Field Based IT Support Engineer / Service Desk Analyst will also manage competing ticket priorities, provide regular customer updates and maintain high-quality ticket information while following Incident Management, Service Request Fulfilment, Change Management and Problem Management processes within an ITIL framework. DUTIES Your duties as the Field Based IT Support Engineer / Service Desk Analyst include: • Deskside Technical Support: Provide face-to-face technical support to end users and log and classify incidents and requests raised in person or through the ServiceNow ticketing system. • Desktop Troubleshooting: Diagnose and resolve issues affecting Microsoft desktop operating systems. • Starter and Leaver Support: Support new starter and leaver processes, including associated software and hardware requirements. • Business Application Support: Troubleshoot and resolve customer-specific business application issues where possible, escalating to software vendors and liaising with them when required. • Client-Facing Service: Maintain a visible presence at client sites and professionally promote the value of the onsite support service. • Ticket and Priority Management: Manage your call queue effectively, regularly reviewing priorities and balancing competing demands to maintain strong productivity. • Customer Communication: Provide customers with regular updates through appropriate channels and the service management platform. • Ticket Quality: Maintain accurate, detailed and high-quality written information within support tickets. • IT Service Management Processes: Follow established Incident Management, Service Request Fulfilment, Change Management and Problem Management processes. • ITIL and Service Quality: Work in line with the ITIL framework, making effective use of systems to support quality and efficiency and demonstrating strong service standards to Service Desk colleagues. CANDIDATE REQUIREMENTS You will need to be comfortable working in a customer-facing technical support environment across multiple client sites and providing remote support when required. ESSENTIAL • Previous experience in a 2nd Line IT Support, Service Desk Analyst or Technical Support Engineer role • Proven experience of troubleshooting Microsoft Windows 10/11 and Microsoft 365 applications • Experience with Entra ID, Active Directory, Intune and Autopilot administration • Experience with DNS and DHCP configuration and troubleshooting • Experience working within an ITIL framework, including Incident Management and Service Request Fulfilment • Proven experience of working to SLAs within a structured service desk environment • Excellent communication and customer service skills with clear written and spoken English • Ability to prioritise workload, manage competing demands and maintain high-quality ticket documentation • Proactive, solutions-focused approach with strong problem-solving skills • Collaborative team player committed to maintaining an inclusive working environment DESIRABLE • Experience within a Managed Service Provider (MSP) environment • ITIL v3 or v4 Foundation certification • Experience supporting Apple Mac devices • Knowledge of cyber security best practice and security incident processes • Experience in an ISO27001 aligned environment • Experience with Windows Server administration and networking / WiFi troubleshooting BENEFITS • Performance based bonus (up to £4,000) • Industry renowned training and certifications (sponsored) • Personal development time with access to Pluralsight training platform • Discretionary company sick pay • 23 days’ holiday plus Bank Holidays, increasing with length of service • Day off on your birthday • Inclusive working environment And more! APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P15153 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk AWD-IN-SPJ
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Deputy Director, Arts (Maternity Cover)
Government Recruitment Service - London
£86,000 to £86,000 a year
TemporaryFull time
We are looking for a high performing and motivated individual to lead the Arts Team as a maternity leave cover for up to one year. Responsibilities for the role include: Leadership of a c20 person team and a visible leadership role in the wider Culture Directorate as part of its Senior Management Team; Develop close and strong relationships with stakeholders across the arts sector, understanding their businesses and art forms and representing their interests across central government to improve the arts offering for citizens. Senior sponsorship of Arts Council England (ACE) – one of DCMS’s largest Arm’s Length Bodies. Sponsorship includes managing senior relationships and working closely with ACE on their strategic objectives and design and deliver of some of their core programmes. Sponsorship also includes oversight and assurance of their governance, budgets and representing theirs and the wider arts sectors’ interests at Spending Reviews and Fiscal events. Along with ACE, implementing the findings of the independent Review of the Arts Council. Developing future funding models and policy to ensure the sustainability of the arts sector – including acting as SRO at DCMS for a number of ACE delivered programmes, such as the £425m Creative Foundations Fund. Developing and delivering policy across government on core issues affecting the arts sector – including working with Department for Education on cultural education and skills policy, and on other core issues such as philanthropy, devolution, cultural taxation, among others.
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Midday Assistant - Temporary Maternity Cover
Teaching Vacancies - Ilford, Essex
ContractPart time
What skills and experience we're looking for Midday Assistant (Temporary Maternity Cover) required as soon as possible. Gearies Primary School is a friendly, culturally diverse school in Gants Hill. We were recently rated outstanding by Ofsted. We are looking to appoint a versatile and enthusiastic Midday Assistant to provide support to children across the school during lunchtimes. Please note that this is a temporary role covering a colleague that is on Maternity Leave until the end of the summer term in July 2027. The position is term time only for 10 – 10.5 hours per week, shift will start 11.20 to 11.30am Monday to Friday. Salary £15.75 per hour. We are looking for a colleague who:- Enjoys working with children Will encourage healthy eating Encourage safe and enjoyable play Has excellent communication skills What the school offers its staff We can offer you: A friendly and supportive environment with well behaved children Excellent development opportunities Term time only working Pension scheme See advert for more information Closing date is 9am on Friday 16th October 2026 Commitment to safeguarding We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post will require an enhanced DBS check, however, disclosure of convictions, either by the applicant or as a result of the DBS check, will not necessarily exclude an individual from employment. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. References will be taken up prior to interview. We embrace diversity and promote equalities for all.
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Class Teacher KS2 Maternity Cover
Teaching Vacancies - Carshalton, Surrey
ContractFull time
What skills and experience we're looking for Be a practicing Catholic and/or be in sympathy and supportive of the Catholic ethos of the school Be an excellent teacher with qualifications or experience appropriate to primary education To have a commitment to raising standards for all pupils A commitment to providing a high quality learning environment which meets the physical, emotional, social and educational needs of the children. Have a good knowledge of the National Curriculum Have good practice in classroom management, including the provision for equal opportunities Excellent written and oral presentational skills; appropriate ICT skills. Have the ability to maintain class records and assessments Fully adhere to all school policies Have the ability to use initiative and work as a flexible and cooperative member What the school offers its staff Our two schools work together as a federation, so whilst the post advertised will be based at one of the schools, there is the expectation that staff may be required to work across both schools. We can offer unique opportunities for career development for teachers of all levels of experience who can offer high quality opportunities for our children. Our parents and governors are very supportive of the school and we are proud of our strong Church community links. Commitment to safeguarding Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
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Learning Support Assistant (Maternity cover)
Teaching Vacancies - London
ContractPart time
What skills and experience we're looking for St John Bosco College are looking to appoint an able, highly motivated, enthusiastic and innovative Learning Support Assistant (LSA) to join our supportive, passionate and dedicated team of professionals. Our mission is based around ‘without confidence and love, there can be no true education’. We are therefore looking for candidates who are committed to securing high standards and raising academic attainment for all students with special educational needs. As an LSA you will lead on the development of students’ literacy and communication skills and contribute to the supportive environment that we aim to provide in our Inclusive school. The main responsibilities of the LSA role will be to support those students with SEN needs across the school. The role will include supporting students in the mainstream classroom on a 1:1 basis and in small groups, developing their independent learning, social and emotional regulation skills. Applications are invited from those with good interpersonal skills and experience in supporting young people with Autism. Previous experience of supporting secondary aged students with SEN needs would be desirable but is not essential. You must also have good literacy and numeracy skills and be committed and reliable, with excellent communication skills along with a calm, patient and empathetic nature. What the school offers its staff Our Commitment to Staff Wellbeing At SJBC, we’re building a school that values its staff just as much as its students. OUR CULTURE AND ETHOS ✅ A proud, diverse and inclusive Catholic school making a real difference to the lives of our students ✅ A strong RUAH ethos (Respect, Understanding, Affection and Humour) – our culture is rooted in family, belonging and mutual respect ✅ Part of a worldwide Salesian network of schools – sharing values, mission and support ✅ A clear behaviour policy built on our values and consistently upheld ✅ Staff voice matters – we actively consult on wellbeing, workload, curriculum, systems and student experience ✅ Staff are celebrated on merit – regular recognition of the difference they make ✅ All SLT teach – modelling shared responsibility and understanding WORKLOAD AND SYSTEMS THAT RESPECT STAFF TIME ✅ We promote working smarter, not harder – focusing on purposeful systems ✅ A streamlined marking policy – teachers do not mark every book; we prioritise impact over quantity ✅ Weekly department meetings built into the timetable – no late evenings ✅ PPA allowance of 17% including CPD and Departmental time in school hours, enabling teachers to plan high-quality lessons ✅ Only 2 break duties and 1 lunch duty per week – fair, balanced and manageable ✅ Centralised detention system for homework and lateness – led by the pastoral team, not individual teachers PROFESSIONAL DEVELOPMENT THAT MAKES A DIFFERENCE ✅ A bespoke coaching programme for every staff member ✅ CPD rooted in the SSAT Embedding Formative Assessment model – focused, practical and high-impact ✅ Weekly CPD time built into the school day – no need for regular after-school sessions ✅ Just 8 twilight CPD sessions scheduled across the whole year ✅ Accredited at Bronze by the TDT’s Building Expert Schools programme - independently verified for excellence in professional learning. ✅ Governors can financially support post-graduate studies ( up to 25%) for courses directly related to improving student outcomes or experience FLEXIBILITY AND WELLBEING ✅ Flexible PPA arrangements – staff can request a late start or early finish once a week to work from home ✅ Access to a free, confidential Employee Assistance Programme – 24/7 professional counselling and advice ✅ On-site gym – free for staff use ✅ A programme of staff social activities promoting wellbeing and a real sense of community led by an experienced staff wellbeing coordinator ✅ Trained Mental Health practitioners and MH first aiders available to support staff wellbeing ✅ Chaplaincy team that supports staff and students and dedicated spaces for quiet prayer and/or reflection for those that want it Come and belong. Be part of a team where your time, talent and wellbeing truly matter. Commitment to safeguarding We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment.
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SEN Class Teacher - Maternity Cover
Teaching Vacancies - London
ContractFull time
What skills and experience we're looking for About Drumbeat School Drumbeat School is a sector leading specialist provision for children and young people aged 4–19 diagnosed with Autism. We are committed to providing a safe, inclusive, and supportive environment where every pupil can thrive. About the role Our students benefit from a highly personalised curriculum, specialist resources, and a skilled, caring team dedicated to their success. As an innovative and creative class teacher at Drumbeat School, you will develop and maintain a high-quality educational environment for pupils with Autism. Key Responsibilities • Plan and deliver tailored, engaging lessons that meet individual students' learning needs and EHCP outcomes • Set clear learning objectives and use Autism-specific practices to personalise work for individuals and groups • Collaborate with teaching assistants, therapists, and support staff to create holistic learning experiences • Build strong relationships with parents, carers, and external agencies to support student progress • Organise and maintain a stimulating classroom environment and ensure resources are available to promote learning • Monitor and assess pupils’ progress, keeping accurate records and reporting achievement in line with school policy What the school offers its staff Why join Drumbeat School? We place the outcomes of the pupils and young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including but not limited to: £110 towards new glasses, annually £110 towards routine dental treatment, annually £200 towards complementary therapies such as physiotherapy, osteopathy and chiropractic adjustments, annually £100 towards alternative therapies such as reflexology, homeopathy and Indian head massage, annually Up to 8 face to face counselling sessions, annually 24/7 Employee Support Service Discounted gym membership Access to virtual GP And many other benefits, including benefits for up to four dependent children. Commitment to safeguarding Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
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Front of House Manager - Maternity Cover
NHS Jobs - London
Negotiable
ContractFull time
In collaboration with the Head of Outpatients and Patient Services and front of house teams, ensure delivery of the strategic and operational plan(s) To provide day to day management, leadership and support to administrative staff members To perform local inductions and probationary reviews for all new starters within the team To carry out performance reviews and annual appraisals with staff members. Challenge, investigate and manage any staff performance concerns in accordance to the Hospital policies. To ensure all new staff are set up on the required systems and that all leavers have their accounts deactivated To assist in the training of staff on various systems and be a super user. Ensure departments and staff are working in compliance of the latest GDPR regulations and hospital guidelines. Ensure patient data capture is accurate. To support the administrative staff with complaints, trouble shooting, challenging/difficult customers and/or situations. Support the leads in investigating any billing/invoices or administrative queries.
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