Medicines Management Pharmacy Technician: Mental Health | North London NHS Foundation Trust
Camden And Islington NHS Foundation Trust - London
£36,943 - £44,900 Per annum, inclusive of Outer London HCAS
PermanentFull time
We have an exciting opportunity to join North London NHS Foundation Trust as a Band 5 Medicines Management Pharmacy Technician (MMPT), working at the heart of our inpatient pharmacy service. This is a varied, patient-facing role where you will work directly with patients and multidisciplinary teams to improve medicines safety and optimise treatment. You will have the opportunity to use and develop your skills in medicines reconciliation, patient consultation and counselling, discharge planning and medicines optimisation. The post is a cross-site role working across St Ann’s Hospital and Chase Farm Hospital, with an initial indicative allocation of 60% St Ann’s Hospital and 40% Chase Farm Hospital. You will be expected to work flexibly across NLFT sites according to service need, and the balance between sites may change in response to operational requirements and future service developments. The role may also develop into a rotational post across medicines management services and/or Trust sites as the service evolves. We are looking for an enthusiastic and proactive pharmacy technician who enjoys working with patients, takes ownership of their role and wants to contribute to the continued development of pharmacy technician-led services. No two days are quite the same. As an MMPT, you will: • Work directly with patients to understand their medicines and identify medicines-related issues. • Undertake medicines reconciliation and detailed medication histories. • Assess patients’ own drugs (PODs) and help ensure medicines are available when patients need them. • Provide high-quality medicines counselling and support patients to understand and manage their treatment. • Play an active role in discharge planning, including DMS referrals and improving continuity of medicines care after discharge. • Work alongside pharmacists and multidisciplinary teams to identify and resolve medicines-related problems. • Provide ward-based medicines management and promote the safe and secure use of medicines. • Use your accredited checking skills to support safe and efficient pharmacy services. • Work flexibly across Trust sites and provide cross-site support according to service need. • Support and develop pharmacy trainees and colleagues. • Get involved in audits, quality improvement, medicines safety and the development of new ways of working. Why choose to join the North London NHS Foundation Trust? We believe that by working together, our Trust can achieve more for the residents of North Central London and our patients than we can by working apart. Our Five-Year Strategy: 1. We will provide consistently high-quality care closer to home. 2. With our partners in North London and each borough we will ensure equity of outcome for all 3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care 4. We will be more effective as an organisation by pioneering research, quality improvement and technology. Why NLFT? • Transforming and creating a positive environment for our service users, staff and visitors. • We develop and retain our staff through leadership behaviours and managers programme and many more opportunities. • We promote flexible working and support staff with a range of health and wellbeing initiatives. • NHS Discounts, generous annual leave allowance and NHS pension scheme • We have excellent internal staff network support groups. As an MMPT, you will provide a comprehensive, patient-centred medicines management and medicines optimisation service across inpatient and community mental health services. You will work autonomously within your scope of practice, taking responsibility for medicines reconciliation and medicines supply, proactively identifying discrepancies, resolving medicines-related problems and helping to reduce delays to treatment and discharge. Patient interaction is central to this role.You will speak directly with patients and carers about their medicines, undertake person-centred medicines consultations, provide tailored medicines counselling and support patients to understand and manage their treatment. You will also play an active role in discharge planning, medicines optimisation and DMS referrals, supporting safer transitions of care between hospital, community pharmacy and other healthcare services. Working closely with pharmacists and the wider multidisciplinary team, you will be an active and visible member of the clinical team, documenting interventions and escalating medicines-related concerns appropriately. You will contribute to medicines governance, accuracy checking, audit, quality improvement and medicines safety initiatives, while also supporting the education and development of trainees, pharmacy colleagues and other healthcare professionals. You will work flexibly to meet the needs of the pharmacy service, including providing reciprocal medicines management cover and supporting services across Trust sites as required. Above all, we are looking for someone who isproactive, patient-focused and enthusiastic about the evolving role of pharmacy technicians, and who wants to help us continue developing an ambitious, high-quality medicines management service. This advert closes on Wednesday 7 Oct 2026
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Band 7 - Governance Manager, Gynaecology | West Hertfordshire Teaching Hospitals NHS Trust
West Hertfordshire Hospitals NHS Trust - Watford
£51,657 - £58,785 pa inc. HCA
PermanentFull time
Driving Quality, Safety and Continuous Improvement An exciting opportunity has arisen for an experienced and motivated Governance Manager to join our Divisional Governance Team. This is a key role supporting the delivery of high-quality governance, patient safety, risk management and quality improvement across the Division. Working closely with clinical and operational leaders, you will help ensure robust governance systems are embedded in practice, support organisational learning, and drive improvements that enhance patient care and staff experience. If you are passionate about patient safety, quality improvement and creating a culture of learning and continuous improvement, we would love to hear from you. This role offers a unique opportunity to: · Influence quality and patient safety across a large clinical division. · Work alongside senior clinical and operational leaders. · Lead impactful governance and improvement initiatives. · Develop expertise in patient safety, risk management and quality improvement. · Make a tangible difference to patient outcomes and experience. Join us and help shape safer services, stronger governance and better outcomes for our patients and communities. As Governance Manager, you will support the effective coordination and delivery of governance processes across the Division, working under the direction of the Deputy Head of Governance. Your responsibilities will include: · Supporting the implementation of the Trust's Quality Governance Framework. · Leading and coordinating governance activities including risk management, incident reporting, patient safety, complaints and clinical audit. · Supporting the implementation of the Patient Safety Incident Response Framework (PSIRF) and leading assigned learning responses and investigations. · Ensuring divisional risks are effectively managed, maintained and escalated where appropriate. · Producing high-quality governance reports, performance dashboards and assurance information for governance meetings. · Supporting compliance with Care Quality Commission (CQC) standards and other regulatory requirements. · Analysing and triangulating data from incidents, complaints, audits and patient feedback to identify themes, risks and opportunities for improvement. · Coordinating divisional governance meetings, action plans and governance work programmes. With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and require support or guidance please contact westherts.recruitment@nhs.net If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion. The Governance Manager will support the delivery of effective governance, patient safety, risk management and quality improvement across the Division. Key responsibilities include coordinating incident management, complaints, risk registers, clinical audit programmes, governance reporting and regulatory compliance activities. The postholder will support the implementation of the Patient Safety Incident Response Framework (PSIRF), lead assigned investigations and learning reviews, monitor governance action plans, and provide expert advice to clinical and operational teams. Working closely with Divisional leaders, Medical Quality Leads, Matrons, Service Managers and the wider Governance Team, the postholder will identify themes and trends from governance data to drive continuous improvement and assurance. Core hours are 37.5 hours per week, Monday to Friday, with flexibility required to meet service needs and attend occasional meetings outside standard working hours. This advert closes on Sunday 27 Sep 2026
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Assistant General Manager (Haematology) | University College London Hospitals NHS Foundation Trust
University College London Hospital - London
£58,133 - £65,261 Per annum inclusive of HCAS
ContractFull time
As Assistant General Manager, you will play a pivotal role in the day-to-day operational leadership of our Haematology Service, one of the most specialised and dynamic areas within the Cancer Services Division. Working across a diverse portfolio of services spanning both malignant and non-malignant haematology, including stem cell and bone marrow transplantation, coagulation disorders and red cell disorders, you will help shape the delivery of outstanding patient care for some of the most complex and vulnerable patient groups in the NHS. This is an exciting opportunity for an ambitious and motivated leader to develop their operational management career within a highly respected multidisciplinary team at the forefront of haematology care. The role combines operational oversight with strategic planning, workforce leadership and the delivery of transformational service improvement initiatives. You will work closely with senior clinicians, nurses, allied health professionals and corporate colleagues to drive service performance, improve patient experience and support the development of innovative models of care. Success in this role will depend on ability to build strong and effective relationships across a wide range of stakeholders, including consultants, specialty registrars, clinical nurse specialists, ward teams and senior managers. - Lead the day-to-day operational management of a specialist Haematology Service within the Cancer Services Division. - Support services across malignant and non-malignant haematology, including stem cell transplantation, coagulation and red cell disorders. - Contribute to the delivery of high-quality care for complex patient groups. - Combine operational leadership, strategic planning and workforce management responsibilities. - Lead and support service improvement and transformation projects. - Work collaboratively with a wide multidisciplinary team, including clinicians, nurses, allied health professionals and corporate colleagues. - Drive service performance, patient experience and innovation in care delivery. - Build strong relationships and influence a wide range of stakeholders across the organisation. - Provide visible, approachable leadership in a fast-paced and rewarding environment. - Gain experience in complex operational challenges, strategic decision-making and service development within a nationally recognised haematology service. - Management of complex HR cases University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) • National Hospital for Neurology and Neurosurgery • Royal National ENT and Eastman Dental Hospitals • University College Hospital Grafton Way Building • Royal London Hospital for Integrated Medicine • University College Hospital Macmillan Cancer Centre • The Hospital for Tropical Diseases • University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. You will be a visible and approachable leader, capable of influencing at all levels, managing competing priorities and leading change within a fast-paced and rewarding environment. In return, you will gain exposure to complex operational challenges, strategic decision-making and opportunities to contribute to the future direction of a nationally recognised haematology service. Lead the operational management and strategic development of a specialist Haematology Service within the Cancer Services Division, supporting a broad portfolio of malignant and non-malignant haematology services, including stem cell transplantation, coagulation and red cell disorders. The role combines operational leadership, workforce management and service planning to ensure the delivery of high-quality care for patients with complex needs. Responsibilities include driving service performance, patient experience, innovation and transformation initiatives, while managing complex HR matters and workforce challenges. Working closely with multidisciplinary teams and key stakeholders across the organisation, the postholder provides visible and effective leadership, contributes to strategic decision-making, and supports the continued development of a nationally recognised haematology service. Come and be a part of the best NHS trust in England to work for, according to our staff* *UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row. UCLH recognises the benefits of flexible working for staff – To find out more, visit:Flexible working. To discover more about what makes UCLH a great place to work, visit:Why Choose UCLH? This advert closes on Thursday 24 Sep 2026
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Deputy Memory Service Manager | Central and North West London NHS Foundation Trust
CNWL NHS Foundation Trust - Harrow
£55,524 - £62,652 per annum inc HCAS (pro rata if P/T)
PermanentFull time
The Memory Service Deputy Manager will be part of and help lead the Memory Service in conjunction with the Memory Service Manager. They will help provide a comprehensive service for both people with Dementia and their Carers as well as clinicians within the borough of Harrow and provide support / deputise for the Memory Service Manager as required. This Deputy role will involve the full assessment of mental health care needs of people in the community as part of the Memory Service. This post will have a vital leadership role, acting as a role model for others, in communicating and maintaining good working relationships between the above named institutions. The postholder will take on the full line management responsibilities of a number of staff members within the Memory Service. The postholder will also be the nominated deputy for the manager of the Harrow Memory Service and will provide managerial support to staff within the team. Working for our organisation CNWL has an established reputation for providing the highest standards of care together with an extensive range of clinical services. We are extremely proud of our employees across our services, with high quality patient care at the heart of everything we do. We're passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient's own home. Providing top quality care depends on our ability to employ the best people. You will become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'. We're always looking to recruit people who will go the extra mile to support our patients, colleagues, teams and the Trust. You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives. Deputy Memory Service Manager - Key Responsibilities • Provide clinical and operational leadership within the Memory Service, promoting a multidisciplinary approach to the assessment, diagnosis and management of people with dementia. • Oversee referral screening, triage, assessment and care planning, ensuring patients and carers receive timely, evidence-based interventions and support. • Act as an expert resource for dementia care, mental health, behavioural and psychological symptoms of dementia, medication management, the Mental Capacity Act, Deprivation of Liberty Safeguards and safeguarding processes. • Support patients, families and carers throughout the dementia pathway, providing education, advice, emotional support and strategies to manage complex and challenging behaviours. • Deputise for the Memory Service Manager and contribute to the strategic development of the service, ensuring compliance with national standards, legislation and Trust objectives. • Lead, supervise and support staff through appraisal, clinical supervision, performance management, mentorship and workforce development activities. • Foster effective communication and partnership working with GPs, primary care networks, social care, acute trusts, voluntary organisations and other key stakeholders. • Monitor service performance, quality standards, activity data and KPIs, identifying opportunities to improve efficiency, patient outcomes and service delivery. • Lead on clinical governance, audit, quality improvement and service development projects, ensuring practice remains evidence-based and aligned with current research and best practice guidance. • Ensure high standards of clinical documentation, record keeping, confidentiality and information governance across the service. • Manage resources effectively, including caseload allocation, staffing, sickness absence, health and safety responsibilities and day-to-day operational demands. • Promote a culture of continuous learning, supporting student placements, staff training, research activity and the implementation of innovation within the service. • Maintain oversight of risk management and complex case reviews, ensuring safe, person-centred and legally compliant care for patients with cognitive impairment and dementia. This advert closes on Saturday 19 Sep 2026
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Leadership and Management Consultant (Tri-Trust role) | Imperial College Healthcare NHS Trust
IMPERIAL COLLEGE HEALTHCARE NHS TRUST - London
£58,133 - £65,261 pa inclusive
PermanentFull time
We're looking for an experienced and innovative Leadership & Management Consultant to join our pioneering Tri-Trust Leadership Team, working across Chelsea & Westminster Foundation Trust, Hillingdon Hospitals Foundation Trust & Imperial College Healthcare NHS Trust. This is a unique opportunity to work at scale, designing and delivering leadership and management development programmes that support more than 25,000 colleagues across three leading NHS organisations. You'll work alongside senior leaders, clinicians and People & OD colleagues to identify leadership challenges, design evidence-based learning solutions and create meaningful development experiences that help leaders navigate complexity, improve services and deliver outstanding care. From developing aspiring managers to supporting established leaders through organisational change, you'll play a key role in strengthening leadership capability across North West London. We're interested in collaborative, team focused people who combine learning and organisational development expertise with strong consultancy skills. You'll need: • Experience designing and delivering leadership, management, OD and learning programmes. • Excellent facilitation and stakeholder engagement skills. • A passion for evidence-based leadership development. • The confidence to influence and work effectively across professional boundaries. • A strong commitment to inclusion, collaboration and developing others. • Lead the design, facilitation and evaluation of leadership and management development programmes. • Create engaging face-to-face, virtual and blended learning experiences. • Facilitate workshops, leadership briefings, action learning and development events. • Build trusted relationships with stakeholders from frontline teams through to Executive Directors. • Use data, feedback and organisational insight to shape future learning priorities. • Help drive innovation in digital learning and modern leadership development approaches. • Support the delivery of a shared Tri-Trust leadership strategy while responding to local organisational needs. At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. Environmental sustainability Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environmentwww.imperial.nhs.uk/about-us/our-strategy/green-plan. The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert. This advert closes on Wednesday 14 Oct 2026
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Clinical Trials Manager - Research & Development | East and North Hertfordshire Teaching NHS Trust
East and North Hertfordshire NHS Trust - Northwood
£39,959 - £48,117 per annum, plus 15% High Cost Area Supplement
ContractFull time
We are recruiting for a Clinical Trials Manager who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. We are looking for an enthusiastic and energetic individual with a clear understanding of issues relating to management of clinical research in the NHS to join our Clinical Oncology Research Team at Mount Vernon Cancer Centre The Trust is a member of the National Institute for Health Research, fully supports the Health Research Authority and is committed to fully implementing the UK policy framework for health and social care research. Previous experience would be highly desirable. At the heart of everything we do are our core values: Include, Respect,and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. The main purpose of the role is to support the clinical research team with all aspects of clinical trials administration, according to Good Clinical Practice (GCP), standard operating procedures (SOPs) and trust policies. The post holder will provide support to the Research Nurses and wider Clinical Research Team and undertake Management of Band 5 Snr Clinical Trial Coordinator(s). The post holder will be responsible for the administration of clinical trials from feasibility to archiving including (but not limited to): Responsible for the efficient and timely set up of clinical trials. Responsible for maintaining databases/spreadsheets and production of monthly progress reports on recruitment. Workforce planning to manage trial activity ensuring case report form completion and amendment processing meets internal and external deadlines. Oversee quality assurance of all trial related documentation in accordance with relevant legislation and guidelines. Working closely with the Head of Research and Research Governance Lead to ensure preparation for audit and inspections within assigned teams. At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: • The Lister Hospital, Stevenage • New Queen Elizabeth II (New QEII), Welwyn Garden City • Hertford County, Hertford • Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda. We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know. We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. In addition, you will receive a High Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,314 and a maximum payment of £5,436 per annum pro rata. Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. This advert closes on Wednesday 14 Oct 2026
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EHR Deputy Training Manager | University College London Hospitals NHS Foundation Trust
University College London Hospital - London
£75,328 - £86,114 Per annum inclusive of HCAS
ContractFull time
This is an exciting opportunity for someone interested in working in both a training and digital healthcare role to support our Electronic Health Record (Epic) system which went live in April 2019. We are looking for a skilled, experienced and enthusiastic Deputy Training Manager to join our innovative Epic Training & Adoption team. This position is to cover maternity leave of the existing post holder. Patients are at the centre of everything we do. Our Electronic Health Record - Epic - helps to ensure that we continue to get better at delivering services and treatment plans designed around patient needs. Our vision is to create a digitally enabled organisation that supports the delivery of efficient and effective patient care, achieved through easy-to-use systems that provide staff and patients with access to the right information, in the right place, at the right time. University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) • National Hospital for Neurology and Neurosurgery • Royal National ENT and Eastman Dental Hospitals • University College Hospital Grafton Way Building • Royal London Hospital for Integrated Medicine • University College Hospital Macmillan Cancer Centre • The Hospital for Tropical Diseases • University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* *UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row. UCLH recognises the benefits of flexible working for staff – To find out more, visit:Flexible working. To discover more about what makes UCLH a great place to work, visit:Why Choose UCLH? This advert closes on Sunday 18 Oct 2026
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Band 5 Front of House Manager | Royal Free London NHS Foundation Trust
Royal Free London NHS Foundation Trust - Edgware
£36,943 - £44,900 per annum inclusive of HCAS
ContractFull time
Operationally manage allocated front of house reception teams. Work in partnership with the Outpatient Matron to ensure both nursing and administration resources and structures deliver optimum patient flows in the main outpatient area, making recommendations to the Operations Manager on workforce allocation and skill mix. Train, support and performance manage allocated staff to ensure Trust Cerner Outpatient operational processes are embedded in staff practice Ensure that the Trust delivers excellent outpatient care by supporting implementation of a rolling customer care training programme for all reception staff and performance management against these standards and maintenance of clean and presentable outpatient waiting and clinical areas in main outpatients. Please note that this role does not meet the requirements for sponsorship under the Skilled Worker visa route. Sponsorship is therefore not available for this position. Applicants who require visa sponsorship to work in the UK are advised not to apply, as we will be unable to provide sponsorship for this role'. ****Previous applicants need not apply as will not be invited to interview**** Adhere to roles and responsibilities of Band 5 Front of House Manager Operationally manage allocated front of house reception teams. Work in partnership with the outpatient nursing colleagues to ensure both nursing and administration resources and structures deliver optimum patient flows in the outpatient area, making recommendations to the Service Manager on workforce allocation and skill mix. Train, support and performance manage allocated staff to ensure Trust Cerner Outpatient operational processes are embedded in staff practice 'The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top. For more information please follow link https://www.royalfreelondonjobs.co.uk/ Please see the attached Job Description document which will provide a more detailed description of role and main responsibilities. This advert closes on Tuesday 13 Oct 2026
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Team Manager | South West London and St George's Mental Health NHS Trust
South West London and St Georges Mental Health Trust - Teddington
£55,524 - £62,652 per annum inclusive of outer London HCAS
PermanentFull time
A fantastic and exciting opportunity has arisen for the post of Team Manager for Richmond Single Point of Access Team, providing operational leadership and management for the team. The successful candidate will be reporting directly to the Clinical Manager of the service. The Single Point of Access (SPA) carries out expert triage and assessment for patients referred to secondary mental health care. They act as the single point in receiving referrals for working age adults across the whole Borough. The service offers assessment for those with a potential serious and complex mental health problem. The team forms part of a planned and integrated whole system approach to care in conjunction with Primary Care mental health teams and Talking Therapy services, Integrated Recover Hubs; Crisis and Home Treatment Teams, Acute Inpatient Care, Early Intervention Services and Specialist services such as Forensic and CAMHS. This role requires someone with drive, energy and a commitment to high performance standards and the delivery of excellent services. The post holder would be joining a supportive service line management team, with supervision and opportunities to participate in service development. The post holder will co-ordinate mental health referrals and lead with day-to-day problem solving and navigation, both within the service and at the interface with other services and external organisations. The post holder will be working alongside the clinical manager and consultant psychiatrists and within the MDT. The successful candidate will need to demonstrate excellent interpersonal skills, an aptitude for managing multiple demands and effective time management techniques whilst remaining calm under pressure. A positive outlook and ability to motivate others is also desirable. You will be responsible for the monitoring and supervising of clinicians’ caseloads using various IT systems, and you will work closely with the service’s Senior Management Team to ensure the services delivered are of high quality and meet nationally agreed targets and local KPIs. You would need to have excellent communication skills, pro-active, be able to work autonomously and in complex environments. Interested candidate would be expected to be able to think creatively, innovatively and demonstrate ability to lead a team. You will also be flexible, responsive, and organised, with an interest in developing services, and participating in service modernisation. We are Proud to Belong at South West London and St George’s Mental Health NHS Trust. We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’. This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027. We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do. We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive. Come and join our inclusive teams and help our patients on their recovery journey. Unless expressly stated in the job advert the role is not subject to sponsorship, please be advised that all offers of employment are subject to evidence of right to work in the UK. • To ensure the team provides an effective and streamlined service, implementing National Service Framework directives. • To co-ordinate the day-to-day operational process, to include caseload allocation, management and other duties as appropriate. • To provide supervision on clinical caseloads and ensure that all team members have appropriate clinical supervision and Development Review. • To ensure team members adhere to relevant professional code of conduct, keep up to date and meet professional requirements, in conjunction with the professional leads. • To act as professional supervisor where appropriate. • To ensure the Trust policies on staff supervision, health and sickness, safety and equal opportunities are adhered to, and ensure that all staff absence (including the doctors) is recorded through an agreed team procedure. • To implement clinical and corporate governance at team level. • To maintain responsive and effective financial management within an agreed health care budget and ensuring the Clinical Manager is informed on financial performance. • To ensure the team members (including the doctors) contribute to the activity data collection (including RIO) in accordance with Trust policies and procedures. • To facilitate and enable appropriate communication within the team, between other teams and departments across the Trust, Local Authorities, service users, carers and other relevant agencies. • To contribute to service development by embracing and managing change programmes as identified through stakeholder consultation. • To establish and maintain an effective system for reviewing and monitoring how resources are used. • To work closely with the Clinical Manager and partner agencies in the borough to ensure that the operational policy works effectively and to develop any new protocols required in relation to referral and brief treatments. Use of Artificial Intelligence (AI) in job applications If you have used AI to support the preparation of your application, please briefly indicate how it was used within your supporting statement or application form. Please remember, your application is your opportunity to tell us about your skills, experience and motivation for the role. We encourage applicants to complete their application and supporting statement in their own words wherever possible. We recognise that AI tools can be helpful in supporting accessibility, and for improving spelling, grammar and structure. Applications that rely heavily on AI-generated content can become generic and fail to accurately reflect an applicant's individual experience. Applications that clearly demonstrate your own voice, reflections and experiences are often the most effective and help us better understand your suitability for the role. Please be aware that information provided in your application and supporting statement may be explored further during the selection process. It is important that all applications accurately represent your own knowledge, skills and experience. This advert closes on Thursday 15 Oct 2026
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Band 7 - Water Safety Manager, Environment | West Hertfordshire Teaching Hospitals NHS Trust
West Hertfordshire Hospitals NHS Trust - Watford
£51,657 - £58,785 pa inc. HCA
PermanentFull time
The post holder will co-ordinate compliance work programmes on all Trust sites, working closely with specialties groups and Directorates in conjunction with the site, specialties and directorate management teams. The post holder will be required to ensure the Trust achieves maximal compliance with regards to water quality/safety and be the lead with regard to water hygiene on behalf of the Trust. They will be responsible for the delivery and verification of compliance with relevant legislation, ACoP’s and standards across all WHHT sites and the production of supporting reports and statistics. Be responsible for leading on activities in accordance with workload requirements including external reviews and accreditations such as the Care Quality Commission Standards, Monitor and peer reviews. Manage and lead complex programmes to ensure delivery of major business critical, water hygiene and infrastructure projects, ensuring that where any gaps in compliance have been identified, there is a robust action/monitoring plan in place with escalation as appropriate. Represent the Environment Division at regular and irregular internal forums, e.g. Water Safety Group, Infection Prevention and Control group etc. and lead on the provision of professional advice, opinion and analysis on the management of all water related operations. Undertake the formal role of RP (Responsible Person) Water, including undertaking formal training and familiarisation of the Trusts systems. Subsequent to a formal assessment by the Trusts AE Water the appointment of RP Water will be in writing. With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and require support or guidance please contact westherts.recruitment@nhs.net If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion. Taking a leadership role in implementing compliance processes and systems for the Trust across all sites in co-operation with key operational and clinical leads. Identifying water safety, SAP/AP, quality or hygiene concerns/risks that require escalation to senior management. Providing robust management reports ensuring that the organisation and divisions are able to report by exception deficiencies identified within the regulatory framework. Compile briefings and reports as required for the board providing detailed information on legislative requirements. Design, produce and update policies within the directorate relevant to water quality. Produce standards, specifications, standard operating procedures, written schemes and management plans as required. Managing contractors or sub-contractors appointed to carryout planned preventative maintenance, remedial or capital works. Participating in the Estates out of hours management on-call rota. Working at all Trust sites and required to travel between sites on a regular basis during both normal and out of hours. Undertaking other duties appropriate to the level of the role as may be reasonably required by the Estates Operations Manager or estates. senior managers. This advert closes on Wednesday 30 Sep 2026
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