Information Governance and Records Manager | Central London Community Healthcare NHS Trust
Central London Community Healthcare NHS Trust - London
£58,133 - £65,261 per annum, inclusive of HCAS
ContractFull time
Join our Information Governance (IG) team as an Information Governance and Records Manager and playan important rolein supporting the Trust to manage information safely,lawfullyand effectively. Working closely with the Head and Deputy Head of Information Governance, you will contribute to the delivery of IG strategies,policiesand compliance across Central London Community Healthcare NHS Trust. This is a varied role with the opportunity to: • Support data protection audits and the annual Data Security and Protection Toolkit requirements. • Provide advice on information governance matters, including information sharing,contractsand Data Protection Impact Assessments. • Promote good records management and support staff through training and guidance. • Coordinate agendas, reports and minutes for key Information Governance and Information Asset Group meetings. • Help ensure the Trust meets relevant legislation, nationalguidanceand best practice. • Lead the Trust-wide archiving service, ensuring records are appropriatelyretained,archivedor securely destroyed. You will work collaboratively with colleagues across the Trust and help strengthen a culture ofgood informationgovernance and records management. We welcome applications from people with different experiences and backgrounds who can bring a collaborative, organised and solutions-focused approach to thisimportant role. As Information Governance and Records Manager, you will support the effective management of information and records across the Trust. Key responsibilities include: • Supporting the Head of Information Governance and Data Protection Officer with IG strategies, policies,complianceand assurance. • Advising on relevant requirements, including UK GDPR, Data Protection Act 2018, Access to Health Records Act 1990, Freedom of Information Act 2000, Environmental Information Regulations, confidentiality, Caldicott principles and records management guidance. • Supporting data protection audits and the Data Security and Protection Toolkit. • Providingtimelyadvice on information governance queries, including contracts, information sharing and transfer agreements, service mobilisations and demobilisations, and Data Protection Impact Assessments. • Maintainingaccurateand up-to-date Data Protection Impact Assessments and the FOI Publication Scheme. • Supporting records management training and raising awareness of good practice. • Coordinating information governance meetings, including agendas,reportsand minutes. • Managing the Trust-wide archiving service, includingidentifyingand appraising records, preparing records forarchivingand ensuringappropriate destructionin line with national guidance. We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us. What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments. Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide. We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care. Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment. This advert closes on Thursday 24 Sep 2026
Read more
Information Governance and Records Manager | Central London Community Healthcare NHS Trust
Central London Community Healthcare NHS Trust - London
£58,133 - £65,261 per annum, inclusive of HCAS
PermanentFull time
Join CLCH’s Information Governance (IG) team as an Information Governance and Records Manager and play a key role in ensuring information is managed, protected and used appropriately across the Trust. Working closely with the Head of Information Governance, Data Protection Officer and Deputy Head of Information Governance, you will contribute to the delivery of IG strategies, policies and compliance. You will have the opportunity to influence good practice across the organisation, provide practical advice on complex IG matters and raise awareness of effective records management. A key part of the role is managing the Trust-wide archiving service. You will identify and appraise records held at Trust sites and in off-site storage, ensuring records are appropriately archived or securely destroyed in line with national guidance. You will also support data protection audits, DSP Toolkit requirements and records management training, while helping coordinate the work of the Information Governance Group (IGG) and Information Asset Group (IAG). This is a varied role offering the opportunity to make a meaningful contribution to information governance, data protection and records management across CLCH. • Support the Trust’s compliance with relevant information governance legislation, guidance and best practice, including UK GDPR, Data Protection Act 2018, Access to Health Records Act 1990, Freedom of Information Act 2000, Environmental Information Regulations, common law duty of confidentiality, Caldicott recommendations and the Records Management Code of Practice. • Support data protection audits and contribute to DSP Toolkit requirements. • Review and provide timely advice on IG queries, including contracts, information-sharing and transfer agreements, service mobilisations and demobilisations, and Data Protection Impact Assessments (DPIAs). • Ensure accurate and up-to-date DPIAs and the Freedom of Information publication scheme are maintained. • Support records management training and raise awareness of good records management practice. • Coordinate the preparation of agendas, reports and minutes for IGG and IAG meetings. • Manage the Trust-wide archiving service, including identifying and appraising records held at Trust sites and in off-site storage and preparing records for archiving or ensuring their secure destruction in line with national guidance. • Work with the Head of IG, Data Protection Officer and Deputy Head of IG on matters relating to information governance and the delivery of IG strategies, policies and compliance. • Promote effective information governance and records management across CLCH. We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us. What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments. Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide. We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care. Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment. This advert closes on Tuesday 29 Sep 2026
Read more
Business and Transformation Manager | Central and North West London NHS Foundation Trust
CNWL NHS Foundation Trust - London
£66,274 - £73,496 per annum inc HCAS
PermanentFull time
Two permanent vacancies Would you like the opportunity to join a friendly, supportive and ambitious Business and Transformation Team, while helping to shape and improve healthcare services for some of the most diverse communities in London? An exciting opportunity has arisen within the CNWL Goodall Division’s Business and Transformation Team for two substantive, dynamic, motivated and highly organised Business and Transformation Managers. The roles will primarily cover two portfolios: Portfolio 1: Children and Young People's Services · Children's Community Services (Inner and Outer London) · Children's Mental Health Services (CAMHS) · All-Age Eating Disorders Services · Other Divisional services as required Portfolio 2: Mental Health Services · Hillingdon Adult Mental Health Services · Hillingdon Older Adult Mental Health Services · Mental Health Rehabilitation & Arts Psychotherapy Services · Other Divisional services as required Both posts form part of a high-performing Business and Transformation Team and will support the delivery of national priorities, Trust objectives and local transformation programmes. The roles require flexibility to work across CNWL office and clinical sites throughout Inner and Outer London with remote working arrangements as appropriate. These are both strategic and hands-on programme management roles requiring collaborative working with a wide range of internal and external partners, including clinicians, operational managers, commissioners, local authorities, voluntary sector organisations, service users and carers. The successful candidates will lead and support a diverse portfolio of transformation, quality improvement and business development initiatives, including: · Service redesign and pathway transformation · Development of new models of care · Business case and investment proposal development · Programme and project management · Activity and demand modelling · Data analysis and performance improvement · Cost improvement and efficiency programmes · Service mobilisation and implementation · Stakeholder engagement and co-production · Contract and commissioner-led initiatives · Quality improvement and change management programmes You will be responsible for leading multiple complex projects simultaneously, ensuring robust governance, effective stakeholder engagement and successful delivery of agreed outcomes. As a key member of the relevant service line Senior Management Team, you will work closely with clinical and operational leaders to identify opportunities for improvement, support strategic planning and deliver meaningful change for patients, families and carers. Central and North West London NHS Foundation Trust is one of the UK's largest specialist NHS providers, delivering a wide range of community, mental health, learning disability and specialist services across London, Milton Keynes and surrounding areas. You will join a well-established and highly respected Business and Transformation Team, working alongside experienced programme managers, service improvement specialists and senior leaders committed to improving services and patient outcomes. We are looking for individuals who are: · Highly motivated, organised and self-directed · Experienced in programme and project management · Skilled at building productive relationships with a wide range of stakeholders · Comfortable working in complex and fast-paced environments · Able to think strategically while maintaining a strong focus on delivery · Passionate about improving services for children, young people, adults and older people You will be comfortable working independently whilst also contributing to a supportive team environment. You will be able to take high-level strategic direction from senior leaders and translate this into clear plans, tangible actions and successful delivery. In return, we offer opportunities for professional development, flexible working arrangements and the chance to make a genuine difference to services across CNWL. See job description and person specification. Additional information As these roles support services across multiple boroughs and locations, applicants must be willing and able to travel to CNWL office and clinical sites across Central London, Inner London, North West London and Outer London as required. Please note: we reserve the right to close this vacancy early should a sufficient number of applications be received. We therefore encourage interested applicants to submit their applications as soon as possible. Please note:This vacancy doesnotmeet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024." As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in thePre-Screening Immigrationsection of your application form. Please noterole eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE). For further info please visit:Skilled Worker visa: Overview - GOV.UK This advert closes on Tuesday 29 Sep 2026
Read more
Junior Service Manager - Imaging | Chelsea and Westminster Hospital NHS Foundation Trust
Chelsea and Westminster Hospital NHS Foundation Trust - Isleworth
£55,524 - £62,652 per annum incl. HCAS
PermanentFull time
Junior Service Manager - Imaging We are looking for a proactive and motivated individual to join our Imaging team at West Middlesex University Hospital as a Junior Service Manager. This is an exciting opportunity to join the Trust, with the opportunity to gain experience in a dynamic team. The trust is focused on delivering best patient experience andhigh quality and efficient patient services in the imaging department The Junior Service Manager will assist the Deputy General Manager and General Manager in the delivery of objectives across the Directorate as well as directly managing mutually agreed projects and service improvement initiatives. The Junior Service Manager will be responsible for staff management, project managing/coordinating a number of identified innovation projects and service improvement initiatives within Imaging. The Junior Service Manager will ensure that line management of his or her staff is undertaken professionally and that each member of staff has an appraisal and development and training plan consistent with Directorate, Division and Trust objectives. This position will be accountable for the Imaging service at West Middlesex University Hospital (WMUH), including operational support on the delivery of the new diagnostic centre (DTEC) project. The Junior Service Manager will have overall responsibility for diagnostics performance management (DM01, cancer -2WW) at WMUH site, providing support when required to Chelsea and Westminster Hospital site. The role will require effective collaboration with corporate admin teams, medics, nurses and other interdependent departments. The Service Manager will work closely and in partnership with other members of the Directorate’s management team, in particular, Service Directors, Deputy General Manager, General Manager, Super Intendents and Charge Nurses to achieve agreed performance, financial productivity targets and clinical quality indicators. Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex. We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs. The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period. Some roles may require weekend shifts at multiple sites. Provide hands-on operational management to the imaging service, ensuring the delivery of services in line with expected service standards. Be accountable to the Deputy General Manager and the General Manager for the monitoring and delivery of key quality, productivity and performance targets e.g DM01 and Cancer. Take responsibility for the investigation and co-ordination of complaints that are predominantly administrative/ medical related within the directorate working closely with the Service Directors, Super Intendents and nurses, medical staff and with the Patient Advisors. Manage and implement innovation projects in all areas of the directorate as identified by the Deputy General Manager. Be responsible for effective communication including regular team and departmental briefing. Promote excellent customer service and patient experience throughout all areas of responsibility, taking remedial action to correct poor and unresponsive serviceSupport the delivery of quality and Clinical Governance objectives such as risk management and incident reporting/investigation Participate in business planning ensuring multi-disciplinary involvement at specialty level in activity and development plans Ensure that clinic templates, procedure schedules and rotas deliver care at times that meet service capacity and patient needs. Assist the Deputy General Manager in the production, implementation and revision of operational policies throughout the Directorate, instigating the changes to or implementation of policies and procedures Support completion of patient and staff surveys and other feedback mechanisms, formulating remedial action plans. This advert closes on Thursday 1 Oct 2026
Read more
Contract Specialist Services Manager | Chelsea and Westminster Hospital NHS Foundation Trust
Chelsea and Westminster Hospital NHS Foundation Trust - Chelsea London
£39,959 - £48,117 per annum plus HCAS
ContractFull time
The Contracts and Specialist Services Manager is a key leadership role within Chelsea and Westminster NHS Foundation Trust, responsible for the effective management, performance, and compliance of specialist Estates and Facilities services delivered through external contractors. The postholder will ensure all contracted services are provided safely, efficiently, and in accordance with statutory legislation, NHS Health Technical Memoranda (HTMs), Trust policies, and contractual obligations. Acting as the primary liaison between Estates and Facilities, Procurement, and service providers, the role will lead contract mobilisation, performance management, compliance monitoring, and continuous service improvement activities. The postholder will be responsible for developing and implementing robust contract management frameworks, including Service Level Agreements (SLAs), Key Performance Indicators (KPIs), governance arrangements, and performance reporting mechanisms to ensure high-quality and value-for-money service delivery. The role also has responsibility for managing the Trust's specialist service contracts, stores, and supply chain functions, ensuring the availability of materials, equipment, and resources required to support operational services. Working closely with the Estates Manager, the postholder will contribute to financial planning, risk management, lifecycle planning, and capital investment decisions. The postholder will lead the delivery and performance management of specialist Estates and Facilities services provided by external contractors, ensuring compliance with statutory requirements, NHS Health Technical Memoranda (HTMs), Trust policies, and industry best practice. Acting as a key liaison between Estates and Facilities, Procurement, and service providers, they will oversee the effective mobilisation, monitoring, and continuous improvement of contracted services. The role is responsible for developing and managing robust contract management arrangements, including Service Level Agreements (SLAs), Key Performance Indicators (KPIs), performance reporting, and improvement plans to ensure high-quality, cost-effective service delivery. The postholder will monitor contractor performance, manage risks, resolve operational issues, and ensure contractual obligations are achieved. The postholder will support audits, inspections, and regulatory reviews, ensuring that documentation is maintained to the required standards. They will also contribute to the development of policies, procedures, and safe systems of work, promoting accountability, service excellence, collaboration, and continuous improvement across all areas of responsibility. Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children’s services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid. We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future. We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring. The postholder will provide strategic and operational management of specialist Estates and Facilities services delivered through contracted providers, ensuring services are safe, effective, compliant, and aligned with the Trust's objectives. The role combines responsibility for contract management, compliance assurance, technical oversight, CAFM system management, financial control, governance, risk management, supply chain operations, and continuous service improvement to support the delivery of high-quality estates and facilities services across the organisation. The postholder will ensure that all contracted services operate in compliance with statutory legislation, NHS Health Technical Memoranda (HTMs), Health Building Notes (HBNs), Trust policies, and industry best practice. They will establish and maintain effective compliance monitoring arrangements, audit programmes, evidence records, and assurance processes to ensure contractual obligations, regulatory requirements, and quality standards are consistently achieved. They will support internal and external audits, inspections, and accreditation processes, ensuring services remain inspection-ready and that improvement actions are implemented and monitored to completion. The role will provide technical oversight of specialist estates and facilities contracts, ensuring services are delivered in accordance with agreed specifications, legislation, NHS guidance, industry standards, and contractual requirements. The postholder will review technical reports, maintenance records, performance information, statutory compliance documentation, and audit findings to ensure services are delivered safely, effectively, and efficiently. They will monitor contractor performance against agreed KPIs, SLAs, and quality standards, identifying opportunities for service improvement and implementing corrective actions where required. The postholder will lead the management and development of the Trust's Computer Aided Facilities Management (CAFM) system, ensuring that maintenance activities, statutory inspections, compliance records, contractor data, performance measures, and service schedules are accurately recorded and maintained. They will oversee the integration of contractual requirements and compliance documentation into the CAFM platform, develop reporting and workflow processes, and utilise system data to support service planning, performance management, resource allocation, operational decision-making, and compliance assurance. A key aspect of the role will involve the management of specialist facilities infrastructure and assets, supporting asset lifecycle planning, infrastructure resilience, business continuity, and capital investment programmes. The postholder will contribute technical expertise to long-term asset management strategies and ensure critical assets are appropriately monitored and maintained to support regulatory compliance and operational continuity. The postholder will establish and maintain robust contract monitoring and assurance frameworks, leading regular performance reviews, service meetings, compliance reporting, and contractual governance activities. Acting as a key liaison between Estates and Facilities, Procurement, contractors, and operational stakeholders, they will promote effective partnership working, resolve service issues, and drive continuous improvement initiatives. They will also support the development of technical specifications, tender documentation, procurement exercises, and business cases, ensuring services deliver value for money whilst meeting operational and compliance requirements. The role will have responsibility for stores and supply chain operations, ensuring the effective management of stock, materials, consumables, and equipment required to support service delivery. This will include oversight of inventory management systems, procurement processes, storage compliance, supplier performance, and stock control arrangements. The postholder will ensure compliance with procurement legislation, health and safety requirements, and Trust governance standards while minimising waste, controlling costs, and maintaining operational resilience. Working closely with the Estates Manager, the postholder will contribute to budget planning, financial forecasting, expenditure monitoring, and financial reporting across specialist contracted services. They will monitor contractual expenditure, support value-for-money assessments, identify efficiency opportunities, and contribute to business cases and investment proposals. The role will provide financial analysis and management information to support effective decision-making and continuous improvement. The postholder will provide leadership and management to a small team of administrative, logistics, and support staff, ensuring staff receive appropriate supervision, coaching, training, and development opportunities. They will promote high standards of professionalism, customer service, accountability, inclusion, and continuous improvement, creating a positive working environment aligned to Trust values and objectives. The role will be responsible for producing accurate and timely reports relating to contract performance, compliance activity, financial performance, operational risks, and service outcomes. The postholder will analyse performance trends, identify areas of risk and improvement, and present information to senior managers, governance groups, and Trust committees to support effective oversight and assurance. Governance and risk management will underpin all aspects of the role. The postholder will identify, assess, manage, and report risks associated with estates and facilities services, ensuring appropriate mitigation plans are in place. They will support business continuity planning, incident management, investigations, and lessons learned reviews, providing technical expertise and assurance where service failures, compliance breaches, or operational incidents occur. The postholder will maintain strong professional relationships with internal and external stakeholders, including contractors, clinical teams, operational managers, procurement colleagues, regulators, and partner organisations. They will represent the Estates and Facilities department at meetings, working groups, project boards, and Trust committees as required, promoting collaborative working and continuous service improvement. The postholder will maintain an ongoing commitment to professional development, ensuring knowledge remains current in relation to estates legislation, NHS guidance, contract management, CAFM systems, procurement regulations, compliance standards, and emerging technologies. They will support innovation, learning, and best practice across the department and will undertake any other duties consistent with the grade and responsibilities of the role as delegated by the Estates Manager to support the effective delivery of Estates and Facilities services. This advert closes on Sunday 27 Sep 2026
Read more
Commercial Pricing Manager - Private Healthcare | Imperial College Healthcare NHS Trust
IMPERIAL COLLEGE HEALTHCARE NHS TRUST - London
£58,133 - £65,261 pa inclusive
PermanentFull time
Imperial Private Careis seeking a commercially minded and analytically strongCommercial Pricing Managerto lead the development of pricing strategies that support growth, sustainability and innovation across its portfolio of private healthcare services. Working at the heart of one of the UK's leading academic healthcare organisations, you will play a key role in shaping how services are costed, priced and positioned within an evolving healthcare market. This rolecombines commercial analysis, strategic thinking and stakeholder engagement, providing the opportunity to influence decision-making at both operational and senior leadership levels. You will work closely with colleagues across finance, operations, business development and clinical teams, as well as external partners including private medical insurers and consultants. Through robust analysis and commercial insight, you will help ensure services remain competitive, financially sustainable and aligned to organisational objectives. This role would suit an ambitious professional seeking to further develop their commercial healthcare expertise while contributing to the growth and long-term success of Imperial Private Care. Please review our attached Job Description for the essential criteria needed to apply for this role. • Lead the development and maintenance of costing, pricing and profitability models across private healthcare services. • Develop pricing strategies that support commercial growth and financial sustainability. • Support contract negotiations and pricing discussions with private medical insurers and other commercial partners. • Undertake market benchmarking, competitor analysis and commercial research to inform pricing decisions. • Provide financial and commercial insight to support strategic decision-making and business planning. • Assess the viability and pricing requirements of new services and commercial opportunities. • Ensure pricing structures are accurately reflected within billing and contract management systems. • Produce clear and actionable analysis to support senior stakeholders and operational teams. • Build effective relationships with consultants, insurers and internal stakeholders across finance, operational, clinical and business development functions. • Contribute to commercial projects that support the continued growth and development of Imperial Private Care. At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. Environmental sustainability Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environmentwww.imperial.nhs.uk/about-us/our-strategy/green-plan. The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert. This advert closes on Thursday 1 Oct 2026
Read more
Preoperative Assessment Case Manager | Chelsea and Westminster Hospital NHS Foundation Trust
Chelsea and Westminster Hospital NHS Foundation Trust - Isleworth
£33,262 - £36,027 per annum inc HCAS
PermanentFull time
Job Summary TheAdultPreoperativeAssessmentDepartmentprovidesaserviceforalladultelectivesurgical patientsattendingChelsea and WestminsterHospital West Mid site,aswellas patientsseenatotherhospitalswhoaretohavesurgeryhere. PatientsarereferredfromallareasoftheUK andabroad. TheteamcomprisesspecialistNurses, ConsultantAnaesthetists, HealthCareAssistants. Tofunctioneffectively,theteam membersrequireclinical informationaboutpatientsthatisnotalwaysreadilyavailableinthehospitalspatientnotes.Thisinformationisvital forappropriateassessmentofriskandtoallowpatientstoproceedtosurgeryas safelyaspossible. Obtainingthisinformationina timelymanneristhecorefunctionoftherole. • · ThepostholderwillberequiredtopromotebestpracticeaccordingtotheTrust’sAccessPolicyandwillbeexpectedtopromoteandutiliseallrelevantTrustPoliciesrelatedtothefulfilmentoftherole. • · Whererequired,toliaisewithGPpractices,otherhospitalsandotherdepartmentstoobtainmedicalrecordsandpatientinformationtoensurePOAcansafelyclearthepatientforsurgery,orensure theyaretreatedpriortobeingcleared. • · TooverseetheadministrativeaspectsoftheclinicsupportingtheleadforPre-assessment. • · Ensurethatallrequiredinformationincludingmedicalrecordsarereadyforrelevantclinic runningthatday • · Ensuringthatallpatient requirementshavebeencateredfor(e.g. transport, translatorsetc.) • · Takingresponsibilityforplanningandpreparationforclinicsinadvancetoensuresmooth runningon adaily basisandexcellentpatient experience. • · Proactivelymanagingpatientpathwaystoensurethat no patients‘fallthroughthenet’. • · Actingasapointofcontactforpatientswhoareawaitinginvestigationsarisingfromtheir initial preoperativeassessment. Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children’s services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid. We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future. We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring. · ThepostholderwillberequiredtopromotebestpracticeaccordingtotheTrust’sAccessPolicyandwillbeexpectedtopromoteandutiliseallrelevantTrustPoliciesrelatedtothefulfilmentoftherole. · Whererequired,toliaisewithGPpractices,otherhospitalsandotherdepartmentstoobtainmedicalrecordsandpatientinformationtoensurePOAcansafelyclearthepatientforsurgery,orensure theyaretreatedpriortobeingcleared. · TooverseetheadministrativeaspectsoftheclinicsupportingtheleadforPre-assessment. · Ensurethatallrequiredinformationincludingmedicalrecordsarereadyforrelevantclinic runningthatday. · Ensuringthatallpatient requirementshavebeencateredfor(e.g. transport, translatorsetc.) · Takingresponsibilityforplanningandpreparationforclinicsinadvancetoensuresmooth runningon adaily basisandexcellentpatient experience. · Proactivelymanagingpatientpathwaystoensurethat no patients‘fallthroughthenet’. · Actingasapointofcontactforpatientswhoareawaitinginvestigationsarisingfromtheir initial preoperativeassessment. · ToberesponsibleforescalatingrelevantissuestoASM/LeadNurse. · Thepostholderwillwork with admin team in POA for booking and Rota. · ToensurethatappointmentavailabilityismaintainedforHighRiskAssessmentClinic patientsandtoliaisewiththeanaestheticcoordinatortoensureadequateanaestheticcover · WorkingwiththeleadforPre-operativeassessment, andotherTrust Improvement Teamsinallaspectsofimprovingoutpatientflowsandpathways. · Attendingallinternal teammeetings, takingminutesand distributingappropriately. · Cover reception duties · Using CCS and Cerner for POA · SupportingtheNursesbyattendingtheregularreviewsessionswithConsultant · AnaesthetistsandactingonoutcomesonbehalfoftheNursewhenrequired. · Maintainingestablisheddatacollectionprocessesandrefiningandimprovingasandwhen required. · EnsuringthatappointmentavailabilityismaintainedinlinewiththedepartmentSLAandthat allclinicsareexpandedorblockedasrequired, escalatingtoLeadPOAC ifrequired. · ProcuringsuppliestosupporttheadministrativeaspectsoftheclinicviathePECOSsystem ManagementDuties · Help manage the band 3 in POA admin Additional responsibilities · Promotingtheacceptanceand adherencetotheDataProtectionAct withintheteam. · Undertakeotherdutiesthatareconsideredtobewithinthegeneral scopeofthepost, as requiredbytheLeadPOA and Scheduling department. This advert closes on Tuesday 22 Sep 2026
Read more
Qualitative Insights & Engagement Manager | Chelsea and Westminster Hospital NHS Foundation Trust
Chelsea and Westminster Hospital NHS Foundation Trust - London
£49,387 - £56,515 per annum plus HCAS
ContractPart time
The Qualitative Insights and Engagement Manager will play a key role in supporting the delivery of high-quality qualitative insights that inform the work of ICHP and its partners, including the design and delivery of evaluations and patient, public, and professional involvement activities. Working closely with the Senior Qualitative Insights and Engagement Manager, the post-holder will help deliver qualitative insight activities that support the successful delivery of projects across ICHP. The role requires the ability to work autonomously, drawing on specialist expertise to provide advice and guidance to ICHP colleagues and external stakeholders, ensuring that qualitative insights contribute to effective decision-making and successful outcomes. The post-holder will bring a strong understanding of qualitative research methods and experience in a range of engagement and involvement approaches, including deliberative methods, facilitation, survey design, interviewing, and co-design. Excellent communication skills will be essential, with the ability to translate complex ideas into clear, engaging content and activities. The role also includes contributing to the ongoing development of ICHP's culture and ways of working, sharing responsibility for making ICHP an inclusive, collaborative, and rewarding place to work. ICHP is a partnership organisation bringing together healthcare providers and universities across North West London. We work collaboratively across our health and research ecosystem in NWL and with industry partners to deliver innovation in practice. Our goals: Health:a healthier population, enabled by a systematic focus on prevention, detection and treatment of disease Growth:a vibrant UK economy driven by a productive population and thriving healthcare and life sciences industry Service:a sustainable health and care service that delivers high quality care for all citizens Our priorities: Create:cultivate the best conditions for the end-to-end testing and scaling of innovation Advance:data-driven change, harnessing our capabilities and assets across the lifecycle Sustain:support our members with the problems of today, enabling an NHS Fit for the Future Shape:the future of health through investments in advanced technologies and funding models • Support the Senior Qualitative Insights and Engagement Manager to implement ICHP’s overall strategic approach to qualitative insights. • Independently lead on planning and delivering qualitative activities. For example, depth interviews and focus groups with a wide range of stakeholders. • Share subject matter expertise through leading internal teaching sessions and regularly acting as an expert advisor for colleagues and stakeholders. • Collate findings from qualitative activities and synthesise these to create accessible and actionable insights. • Represent ICHP in regional and national engagement and involvement networks as necessary. This advert closes on Wednesday 7 Oct 2026
Read more
Bank Materials Management Operative | Central London Community Healthcare NHS Trust
Central London Community Healthcare NHS Trust - London
£15.89 Hourly rate includes: Basic pay + Inner HCAS + 12.07% Holiday pay
PermanentFull time
The Materials Management Operative is a customer-facing role requiring a strong customer service work ethic and commitment to being always proactive and positive. The role will require working in a team, operating the Trust’s goods inwards / outwards systems for delivering goods to Wards and Departments. The post holder will be expected to assist customers who come to the Main Stores, checking goods received against delivery documents and picking and packing supplies as per requisitions received from Services within the Trust. To work as part of Materials Management team to carry out: Receipting and distribution of all goods ordered. To review stock levels and manage stock inventory in line with clinical activity, and scan, order and put away as per the schedule. This role requires the post holder to be physically fit. This is a broad summary of the role detailing key areas of operation and responsibilities – further detail will be provided in the Main Duties and Responsibilities section, below, which provides more granular detail. Monday to Friday (7.5 hours shifts) , Core hours are between 7-5 The post holder will be in daily contact with ward and service managers and staff within the hospital Procurement – Clinical Specialists, Contracts Team, Customer Services Divisional team engagement Ward review meetings H&S to include Major Incident Finance – e-Financials Systems Team, Accounts Payable. Other hospital services including Facilities, Estates All levels of Trust staff External (if applicable) The post holder will also be in regular contact with the goods receiving staff and NHS Logistics teams Suppliers (inc. couriers) External NHS bodies as relevant Members of the public Other NHS Organisations and other Public Services We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us. What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments. Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide. We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care. Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment. This advert closes on Monday 12 Oct 2026
Read more
Trust Mortuary Services Manager | Chelsea and Westminster Hospital NHS Foundation Trust
Chelsea and Westminster Hospital NHS Foundation Trust - London
£58,133 - £65,261 per annum incl. HCAS
PermanentFull time
We are seeking an experienced and compassionate Trust Mortuary Services Manager to lead the delivery of a high-quality mortuary and after-death care service across Chelsea and Westminster Hospital, West Middlesex University Hospital, and potentially Hillingdon Hospital. The post holder will provide operational leadership for all aspects of mortuary and after-death care, ensuring the dignified care of the deceased, support for bereaved families, and compliance with all relevant legislation, Human Tissue Authority (HTA) standards and Trust policies. Working closely with clinical teams, Medical Examiners, Coroners and external partners, the post holder will ensure the safe, effective and responsive delivery of services while driving continuous quality improvement. They will promote high standards of after-death care across the Trust and provide leadership, guidance and support to staff involved in the care of deceased patients. The successful candidate will have significant mortuary management experience, excellent communication and organisational skills, and a commitment to delivering compassionate, person-centred care. The Trust Mortuary Services Manager will provide operational and strategic leadership for Mortuary Services across Chelsea and Westminster Hospital and West Middlesex University Hospital, with potential future support to Hillingdon Hospital. The post holder will lead the delivery of safe, effective and compassionate after-death care, ensuring deceased patients and bereaved families are treated with dignity, respect and professionalism. Responsible for the day-to-day management of the mortuary service, the post holder will ensure compliance with Human Tissue Authority (HTA) standards, legislation, national guidance and Trust policies. They will oversee governance, quality assurance, risk management, service improvement, workforce development, capacity management and emergency preparedness arrangements. Working closely with Medical Examiners, Coroners, Funeral Directors, Chaplaincy and clinical teams, the post holder will provide specialist advice, lead education and training, manage resources and budgets, and provide assurance to senior leaders on service quality, safety, performance and compliance. Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children’s services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid. We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future. We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring. The Trust Mortuary Services Manager will provide operational and strategic leadership for Mortuary Services across Chelsea and Westminster Hospital and West Middlesex University Hospital, with potential future support to Hillingdon Hospital. The post holder will lead the delivery of a safe, compassionate and high-quality service, ensuring deceased patients and bereaved families are treated with dignity, respect and professionalism at all times. They will be responsible for compliance with Human Tissue Authority (HTA) standards, legislation, national guidance and Trust policies, while overseeing mortuary operations, quality assurance, governance, risk management and service improvement. The role includes leadership of the mortuary workforce, management of resources and budgets, and oversight of capacity, business continuity and major incident arrangements. Working closely with Medical Examiners, Coroners, Funeral Directors, Chaplaincy and clinical teams, the post holder will provide specialist advice, support education and training, and promote excellence in after-death care across the Trust. They will contribute to strategic planning and provide assurance to senior leaders and Trust committees regarding service quality, safety and compliance. This advert closes on Monday 19 Oct 2026
Read more