Claims and Inquest Manager | Imperial College Healthcare NHS Trust
IMPERIAL COLLEGE HEALTHCARE NHS TRUST - London
£66,274 - £73,496 Pa inclusive
PermanentFull time
An exciting opportunity has arisen for an experienced and proactive Inquests and Claims Manager to join Imperial College Healthcare NHS Trust. We are seeking a skilled professional to lead the Trust’s approach to managing inquests and claims, working closely with HM Coroner’s Office, NHS Resolution and external legal representatives. As a key member of the team, you will ensure robust coordination of legal processes, promote organisational learning from inquests and claims, and support continuous improvement in quality, safety and governance across the Trust • You will be responsible for leading the Trust’s management of inquests and claims, ensuring timely and effective coordination of all associated processes and providing professional oversight of complex medico-legal matters. • Acting as the key liaison with HM Coroner’s Office, NHS Resolution and external legal representatives, you will coordinate the preparation of statements, evidence and documentation to support inquests and legal proceedings. • You will provide expert advice and support to clinical and corporate teams, manage claims made against the Trust in conjunction with NHS Resolution, and commission external legal services where appropriate. • The role will also be responsible for identifying themes, trends and opportunities for organisational learning arising from inquests and claims, ensuring these are embedded through the Trust’s governance structures to support continuous improvement in quality, safety and patient care. At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. Environmental sustainability Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environmentwww.imperial.nhs.uk/about-us/our-strategy/green-plan. The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert. This advert closes on Sunday 25 Oct 2026
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Clinical Operations Manager | Central London Community Healthcare NHS Trust
Central London Community Healthcare NHS Trust - Barnet
£72,719 - £83,505 per annum inclusive of HCAS
PermanentFull time
Are you an experienced operational leader looking for an opportunity to shape services and make a real impact across health and social care? We are looking for an exceptional Band 8b Clinical Operations Manager to provide operational and system leadership for the Barnet Integrated Transfer of Care (Discharge) Hub and Barnet Hospital at Home service. This is a permanent, full-time role (37.5 hours per week) offering the opportunity to lead multidisciplinary and multi-organisational teams across CLCH, Barnet Hospital and Barnet Adult Social Care. You will play a pivotal role in improving patient flow, safe and timely discharge, admission avoidance and patient outcomes, while ensuring services remain high-quality, responsive and sustainable. Working with senior leaders and system partners, you will lead service transformation, performance improvement, workforce and capacity planning, while using data and insight to identify opportunities for improvement. We are looking for a visible, compassionate and influential leader who can bring people together across organisational boundaries, inspire teams and turn strategic priorities into meaningful improvements for patients. If you are passionate about transforming services and leading change across an integrated health and care system, we would love to hear from you. As Clinical Operations Manager, you will: • Provide operational and system leadership for the Barnet Integrated Transfer of Care Hub and Hospital at Home service, ensuring safe, responsive and high-quality care. • Lead multidisciplinary teams across CLCH, Barnet Hospital and Barnet Adult Social Care, strengthening partnership working across organisations. • Drive improvements in patient flow, timely discharge, admission avoidance and length of stay, responding proactively to operational pressures. • Lead service transformation and pathway development with the ICB, acute services, local authority and system partners. • Monitor performance, quality and outcome data, identifying areas for improvement and implementing action plans. • Provide visible and compassionate leadership, supporting workforce planning, recruitment, retention and staff development. • Lead demand and capacity planning to ensure services remain sustainable and responsive. • Manage budgets and resources effectively, promoting efficiency and value for money. • Maintain robust governance, including oversight of risk, incidents, complaints and learning. • Champion patient and carer experience, using feedback to improve services and equitable access to care. We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us. What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments. Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide. We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care. Please refer to Job description and person specification for outline of skills, knowledge and experience required. Successful applicants will be required to demonstrate alignment with the Trust’s values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification This advert closes on Wednesday 14 Oct 2026
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Bank CYP (Children and Young People) Complex Care Delivery Manager
Central London Community Healthcare NHS Trust - London
£29.73 Basic pay + HCAS + 12.07% Holiday pay
PermanentPart time
A Vacancy at Central London Community Healthcare NHS Trust. The Complex Care managers operate as clinical case managers to ensure individual patients commissioned services meet their needs, are safe and deliver value for money. Through the understanding of complex care policies, regulations, and best practices, maintain a high quality service. These roles are vital in the delivery and management of placements and support to our most vulnerable clients. The team look after all clients including Adults with complex Mental Health, complex Children and Young People, Adults with Learning Disabilities and Autistic Adults. • To review placements and packages of care funded by the ICB as required prioritising high risk and high cost placements; • Manage and financially contribute to S117 and Joint Funding Panels/decisions with the Local Authorities using locally agreed criteria; • Support the management and reviews of mental health rehab hospital placements and discharges for Complex CYP requiring additional support above local provision; • Discharge- support placement flow attending DTOC, MADE events, LAEP and escalations as required; • Undertake brokerage on behalf of LBHF if required; • Manage quality issues in regard to placements, safeguarding, provider concerns and liaising with CQC; • Undertake dispute resolution and where required commission legal support related to DoLs/S117/MHA –i.e. judicial review, court of protection and responsible commissioner disputes; • Maintain accurate case records and financial records on Caretrack systems; Please refer to attached Job Description for full main duties of the job We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us. What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments. Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide. We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care. Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment. This advert closes on Thursday 15 Oct 2026
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Transformation Manager | Central and North West London NHS Foundation Trust
CNWL NHS Foundation Trust - Wembley
£55,524 - £62,652 per annum inc HCAS (pro rata if P/T)
PermanentFull time
Brent Integrated Care Partnership has a number of exciting opportunities available, supporting the borough based partnership to deliver Integrated Neighbourhood Teams in a changing and evolving health and care landscape, as well as running a range of health and care transformation projects across the partnership. In light of the local ICB restructuring, and the selection of CNWL as the Brent “Integrator” function, the Brent ICP Partners are restructuring their team, leading to a number of vacant positions becoming available. We have a number of roles available, hosted by CNWL but working as part of a wider partnership of health and care organisations in Brent. Brent Integrated Care Partnership (Brent ICP) brings together health and care organisations from across the borough. It aims to work collaboratively with all the health, care and wellbeing organisations that serve the community of Brent. The partnership includes: · Brent Council · London North West University Healthcare NHS Trust · Healthwatch Brent · Central London Community Healthcare NHS Trust · Central and North West London NHS Foundation Trust The ICP is dedicated to improving the health and wellbeing of residents and is committed to working with all of our diverse communities to ensure everyone’s needs are met. The Band 7 Transformation Manager will play a pivotal role in supporting the Assistant Directors within the ICP in the transformation of services in the Borough of Brent. This role involves extensive collaboration with stakeholders, including voluntary community sector enterprises, social care, health, and residents, to ensure the successful delivery of integrated neighbourhood teams and services. The individual will be responsible for mapping services, identifying improvement opportunities, and developing detailed plans for service co-location and integration. The overarching vision is to elevate the quality of care, health, and well-being for Brent's local residents, ensuring service provision aligns with the community's needs, maintains cost-effectiveness, and produces optimal outcomes for service users. Central to the success of this vision are robust integrated neighbourhood teams and relationships, underpinned by a coordinated strategy across Brent ICP and the broader Northwest London Integrated Care System (ICS). Collaboration with local partners in the NHS, Brent Council, and VCSEs is paramount, with an emphasis on commissioners and providers working collaboratively as a unified partnership system, placing patients and residents at the core of decision-making. A commitment to involving patients and the public in the decision-making process is integral to this role. This involves actively collaborating with local residents to shape and co-produce services. Central and North West London Foundation Trust aims to ensure that no job applicant or employee receives less favourable treatment on the grounds of sex, sexual orientation, marital/partnership status, race, religion, age, creed, colour, ethnic origin, disability, part-time working status and real or suspected HIV/AIDS status. The Trust has a Valuing Diversity in the Workplace Policy, and you are expected to adhere to the policy and support equality and value diversity by making sure that you do not discriminate, harass or bully colleagues, visitors or service users. You are also expected to make sure that you don’t contribute to discrimination, harassment or bullying or condone discrimination, harassment or bullying by others. Everyone has a personal responsibility to promote and develop a culture that promotes equality and values diversity, and where your role requires you to manage and supervise others, you have the additional managerial responsibility to ensure that the team you work in does not discriminate, harass or bully. For further information about the advertised role, please refer to the job description & person specification included in the documents section of this advert. Service Mapping and Improvement • Support the lead in mapping services to geographical footprints across the Borough. • Identify opportunities for service improvement and patient outcomes through the co-location of services, closer to home. • Develop detailed delivery plans for each of the 5 neighbourhoods/connect areas in Brent. Integrated Pathways and Infrastructure • Assist in the development of options for improving various services and creating integrated pathways. • Work with stakeholders to ensure agreement on a shared vision for integrated services. • Champion the ethos of co-production, especially with residents in the neighbourhoods. Stakeholder Engagement • Support the delivery of stakeholder engagement activities to ensure program buy-in across the system. • Provide and receive highly complex, highly sensitive or highly contentious information to stakeholders, including that relating to financial flows or contractual set-ups relating to Primary Care Networks (PCNs) and Integrated Neighbourhood Teams (INTs) or proposals on new contractual models supporting INTs • Foster co-production with partners, ensuring resident involvement in decision-making processes. • Promote ways of working that are conducive to the development of INTs and use persuasive skills, where sometimes the postholder will encounter resistance or need to resolve conflicting opinions to present a way forward. • The postholder will also be required to present to stakeholder groups such as the GP forum or patient groups about the latest technological developments in ICT related to primary care or to ICT interfaces across the system. This advert closes on Tuesday 13 Oct 2026
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Resuscitation Manager | Central and North West London NHS Foundation Trust
CNWL NHS Foundation Trust - London
£66,274 - £73,496 per annum incl. HCAS (pro rata if P/T)
PermanentFull time
The Trust Resuscitation Manager is the operational and professional lead for resuscitation services across the Trust, working in partnership with the Nurse Consultant for Deteriorating Patient and Clinical Skills to ensure patients receive safe, effective and evidence-based emergency care. The role provides strategic leadership, operational management, clinical expertise and educational oversight, ensuring the organisation meets national standards, regulatory requirements and best practice in resuscitation and deteriorating patient care • Manage the day-to-day operational delivery of the Resuscitation Team, including line management, workforce planning and service development. • Lead the Trust's resuscitation governance framework, providing assurance through audit, performance monitoring, risk management and reporting to senior committees. • Develop, deliver and evaluate high-quality resuscitation education programmes, including Immediate Life Support (ILS), simulation training and competency assessment. • Act as the Trust's expert adviser on resuscitation, deteriorating patient care and emergency response, supporting clinical teams across all services. • Lead the review, development and implementation of resuscitation and deteriorating patient policies, procedures and clinical guidelines. • Drive continuous quality improvement through audit, research, simulation, innovation and the implementation of evidence-based practice. • Lead the Trust's cardiac arrest audit programme, emergency equipment assurance and simulation to improve patient outcomes. • Provide expert advice on the procurement, standardisation and governance of resuscitation equipment across the organisation. • Build strong multidisciplinary relationships with clinical, operational and executive colleagues • Represent the Trust locally, regionally and nationally, maintaining awareness of emerging evidence and influencing the future development of resuscitation services. • At Central and North West London NHS Foundation Trust (CNWL), you'll be part of one of the UK's most diverse and forward-thinking NHS organisations, caring for people across mental health, community health, learning disabilities, addictions, sexual health, dentistry and health and justice services. Serving more than two million people across London, Milton Keynes and beyond, CNWL is committed to delivering compassionate, innovative and evidence-based care. This is an exciting time to join our Nursing Directorate. We are transforming how we recognise and respond to deteriorating patients through digital innovation, simulation, patient safety improvement and multidisciplinary collaboration. As Trust Resuscitation Manager, you'll have the opportunity to influence care at scale—working alongside passionate clinicians, educators and leaders to shape strategy, improve patient outcomes and embed a culture of continuous learning. Whether leading Trust-wide initiatives, developing future clinical leaders or introducing innovative approaches to resuscitation and deteriorating patient care, your work will have a lasting impact across a diverse range of services and communities. At CNWL, we value curiosity, collaboration and continuous improvement. We invest in our people, encourage innovation and provide opportunities to develop professionally while making a genuine difference to the lives of patients, families and colleagues every day. Core Purpose The post holder leads the Trust-wide resuscitation programme by bringing togetherpatient safety, clinical governance, education, quality improvement and operational delivery. They are responsible for ensuring that resuscitation systems are safe, responsive and continuously improving while supporting clinical teams across mental health, community, learning disability and specialist services. Strategic Leadership The role develops and delivers the Trust's resuscitation strategy, translating national guidance into local practice. It provides expert advice to senior leaders, influences policy development, identifies emerging risks and ensures that resuscitation remains embedded within the wider deteriorating patient agenda and organisational quality priorities. Clinical Governance and Patient Safety A significant element of the role is providing assurance that the Trust complies with national standards through: • Leading resuscitation governance • Supporting PSIRF investigations involving resuscitation or deterioration • Monitoring organisational risks • Leading audit programmes • Identifying learning from incidents • Driving quality improvement initiatives • Reporting assurance to Trust committees and executive teams. Education and Workforce Development The Trust Resuscitation Manager leads the development of a comprehensive education programme that ensures every member of staff receives the appropriate level of resuscitation training for their role. This includes: • Immediate Life Support (ILS) • Adult and paediatric resuscitation education • Simulation training • Competency assessment • Development of future instructors • Maintaining Resuscitation Council (UK) standards across the organisation. Service Improvement The role acts as a change leader by identifying opportunities to improve systems, introducing innovation and embedding evidence-based practice. This includes reviewing policies, improving emergency response processes, supporting new technologies and strengthening organisational resilience. Operational Management The post holder manages the day-to-day operation of the Resuscitation Team, including: • Line management • Workforce planning • Recruitment and retention • Equipment governance • Procurement advice • Resource management • Prioritisation of service demands across the Trust. Collaboration Success depends on building strong partnerships across the organisation, working closely with: • Executive nursing leadership • Medical staff • Clinical governance teams • Physical healthcare teams • Learning and development • Ward leaders • Pharmacists • Medical devices groups • External healthcare partners. Research, Audit and Continuous Improvement The role uses audit, incident data and research to evaluate performance, identify themes and implement improvements. Regular cardiac arrest audits, emergency equipment assurance and simulated emergency exercises provide evidence that systems remain safe and effective while informing future improvements. Professional Profile The Trust Resuscitation Manager is an experienced registered healthcare professional with advanced resuscitation expertise, strong leadership capability and extensive experience in education, service improvement and clinical governance. They combine strategic thinking with operational delivery and act as a highly visible expert resource across the organisation. Overall Impact This role ensures that the Trust has a modern, high-quality resuscitation service that improves patient outcomes through safer systems, highly skilled staff, effective governance and continuous learning. It bridges strategy and frontline practice, ensuring that every resuscitation event becomes an opportunity to improve care and strengthen patient safety across the organisation. This advert closes on Thursday 8 Oct 2026
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Clinical Research Support Project Manager | Barts Health NHS Trust
Barts Health NHS Trust - London
£58,133 - £65,261 Per annum inc
ContractFull time
An exciting opportunity has arisen for a Clinical Research Support Project Manager to join the Cardiology Research team at Barts Health NHS Trust. This role will support delivery of a dynamic portfolio of cardiovascular and heart valve research studies, including structural heart, imaging, device and CTIMP trials. The post holder will provide operational leadership across the full research lifecycle – from feasibility and study set-up to close-out – ensuring compliance with ICH-GCP, MHRA and Trust governance frameworks. With a strong emphasis on digital health integration, data governance and imaging research oversight, this role is ideal for an experienced research professional passionate about innovation in cardiovascular research delivery. You will work closely with cardiologists, cardiac surgeons, imaging specialists, research nurses and academic collaborators to ensure high-quality, efficient and compliant study management within a large acute NHS Trust setting. The successful candidate will coordinate and manage a portfolio of heart valve and cardiovascular research studies, including TAVI, surgical valve, multimodal imaging and device trials. Key responsibilities include: · Lead on, conduct and deliver patient research visits including scheduling, related comms and data management · Preparing and managing IRAS submissions, REC applications and substantial amendments · Supporting SoECAT and AcoRD processes in collaboration with R&D and finance teamsteams. · Maintaining study timelines, recruitment projections, risk registers and performance dashboards · Overseeing Investigator Site Files and ensuring audit readiness · Supporting cardiovascular imaging dataset governance and secure data transfer processes · Facilitating electronic health record screening and digital recruitment strategies · Producing recruitment and governance reports for oversight meetings · Providing supervision and mentorship to junior research staff including appraisal management · Acting as liaison between cardiology MDTs, pharmacy, laboratories, sponsors and external partners. We are seeking an organised and proactive research professional with experience in NHS clinical research delivery, strong governance expertise and an understanding of digital health systems, data management and cardiovascular research pathways. Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers. Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together. We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment. Although this position is a 4 months fixed-term contract, the actual contract duration will be adjusted to account for the time taken to advertise the post, complete the hiring process, and finalise pre-employment checks. This means the contract will begin when the candidate starts the role and may beslightlyshorter than 4 months. The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. This advert closes on Wednesday 30 Sep 2026
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Service Manager | University College London Hospitals NHS Foundation Trust
University College London Hospital - London
£47,951 - £56,863 Per annum inclusive of HCAS
PermanentFull time
You will provide operational support to the Infection Division and be responsible for the performance of the inpatient and outpatient administration teams and will line manage four varied members of staff. Reporting to the General Manager, you will lead on RTT and all other outpatient efficiency metrics. You will also be heavily involved in improving patient flow metrics on our inpatient ward. We expect you to be hard working, engaged and supportive towards your colleagues. You will be expected to offer suggestions to improve the service, as well as supporting your teams to do the same. • Responsible for day to day service management and to be the first point of contact for issues and queries • Supporting delivery of performance targets including activity and workforce • Supporting improvement of patient flow metrics • Lead on maximising private income streams • Lead on outpatient efficiency streams including DNA/cancellation reductions and clinic utilisation • Support improvement in staff and patient feedback metrics • Line management of three Band 4 Ward Administrators and one Band 5 Administration Team Lead • To behave in a manner that supports and inspires the more junior members of the team • The most important skills and qualities are being organised, an excellent communicator, hard working, a receptive listener, a creative thinker and a kind person University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) • National Hospital for Neurology and Neurosurgery • Royal National ENT and Eastman Dental Hospitals • University College Hospital Grafton Way Building • Royal London Hospital for Integrated Medicine • University College Hospital Macmillan Cancer Centre • The Hospital for Tropical Diseases • University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. We are a small but complex division, covering many different aspects of infectious diseases and tropical medicine. We operate an outpatient clinic as well as an emergency walk-in service, antibiotic infusion service and pre-travel clinic. We have an inpatient ward, as well as hosting the trust-wide Infection Control service, a mobile x-ray and vaccination unit and a national travel advisory service. We also host the Microbiology, Virology and Vaccination services. We have spent many years building a tight-kinit, friendly, welcoming and warm environment to work in. As we are relatively small everybody gets to know each other which creates an open, informal and safe working culture. We believe people should enjoy their work and have fun, as well as working hard to provide a top class service. We have an ongoing process to improve our staff’s working lives and regularly seek feedback from everyone as how to achieve this. Come and be a part of the best NHS trust in England to work for, according to our staff* *UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row. UCLH recognises the benefits of flexible working for staff – To find out more, visit:Flexible working. To discover more about what makes UCLH a great place to work, visit:Why Choose UCLH? This advert closes on Wednesday 30 Sep 2026
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Employee Relations Manager | Chelsea and Westminster Hospital NHS Foundation Trust
Chelsea and Westminster Hospital NHS Foundation Trust - London
£49,387 - £56,515 per annum incl. HCAS
ContractFull time
6-Month; Fixed-Term Contract or Secondment Opportunity Candidates who have applied for this position within the last three months should not reapply, as applications submitted during this period will not be considered. Chelsea and Westminster Hospital NHS Foundation Trust is seeking a experienced, proactive and motivated Employee Relations Managers to join our team on a 6-month fixed-term contract or secondment basis. This is a high-profile opportunity to play a key role in supporting the Trust's ambition to reduce sickness absence and improve employee wellbeing and attendance. Working closely with managers, clinical services and the Employee Relations team, the post holders will drive improvements in attendance management and support the delivery of sustainable reductions in sickness absence through both proactive and preventative approaches. We are looking for candidates with employee relations experience, service improvement, excellent stakeholder management skills, and a proven ability to influence, coach and support managers in a complex organisational environment. This is an excellent opportunity for experienced ER professionals who are passionate about improving workplace attendance, supporting managers and driving positive organisational change. Informal conversations about the role are welcome. If you would like to discuss the opportunity further, please contact Nuria Burset, Head of Employee Relations via email or telephone. Hybrid working: 3 days on site. Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex. We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs. The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period. Some roles may require weekend shifts at multiple sites. Key responsibilities will include: • Supporting managers and services to effectively manage sickness absence and improve attendance. • Reviewing and modernising policies, procedures and systems to improve efficiency, consistency and effectiveness. • Providing expert employee relations advice and support to managers and the ER team in relation to sickness absence management. • Driving the timely progression and conclusion of employee relations cases. • Delivering training and guidance to managers to enhance their confidence and capability in applying Trust policies and procedures in sickness absence management. • Identifying opportunities for continuous improvement and implementing best practice approaches to employee relations and attendance management. · Gather, analyse and interpret attendance and employee relations data, produce reports and recommendations, and develop evidence-based interventions to reduce sickness absence and improve organisational performance • Undertaking additional employee relations casework and project work as required to support the wider team. This advert closes on Sunday 20 Sep 2026
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Service Manager - Emergency Department | The Hillingdon Hospitals NHS Foundation Trust
The Hillingdon Hospital - Hillingdon
£55,524 - £62,652 per annum (incl. of HCAA)
PermanentFull time
The post holder will be responsible for the operational running of the Emergency Department, cross covering the Urgent Treatment Centre, Acute Medical Unit and Same Day Emergency Care on an ad hoc basis. The post holder will work with closely with clinical leads to ensure safe and efficient services are delivered in line with the Trusts CARES values. To lead and facilitate service development, improvement to patient pathways in collaboration with the clinical leads and multidisciplinary team and stakeholders both in and out of hospital. Develop and implement a comprehensive capacity plan that ensures the delivery of both key access targets and savings attributed to the services within the portfolio. To support the General Manager in developing and implementing strategic plans in relation to integrated care and service re-design for acute hospital services. To ensure rotas are filled and budgets are maintained. To support the clinical and non-clinical team in achieving the national standards associated with the services. The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust’s services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics. The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this – particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities, community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitals provide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital. We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed. Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities. This advert closes on Monday 14 Sep 2026
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Senior People Services Transformation Lead - People Managers | NHS England
NHS England - Leeds/London
£79,504 - £91,609 per annum
ContractPart time
The NHS Transforming People Services (TPS) programme sits at the heart of delivering the NHS 10 Year Health Plan — creating a workforce that is empowered, flexible and digitally enabled to meet the evolving needs of patients and communities. The ambition contained within the 10 Year Health Plan is to deliver a Digital 1st Strategy which will enable staff to access People services anytime and anyplace, to book annual leave, or onboard to a new organisation digitally, with virtual assistants to improve both staff and manager experience. This ambition will be delivered through the Transforming people Services Programme. Being part of this programme is more than a transformation role; it is an opportunity to redefine how people services are delivered across the NHS and directly influence the experience of one of the largest workforces in the world. As a Senior People Services Transformation Lead for People Managers, you will join one of the NHS’s most ambitious and high-profile transformation programmes, working at the centre of a nationally significant agenda to modernise people services for the future. You will help design and deliver innovative, user-centric and digitally enabled people manager services that improve staff experience, enable people professionals to focus on matters to the business whilst achieving increased operational efficiency and productivity, support better outcomes for staff, patients and communities across the country. You will play a key role in bringing together operational expertise, policy, service design and digital capability to redesign how people services are experienced and delivered across the NHS. We are looking for ambitious, collaborative and delivery-focused service design experts who thrive in complexity and are passionate about improving public services. The ideal candidate will bring: · Leadership leading complex transformation, service improvement or workforce redesign programmes within large or complex organisations · Strong understanding of HR, workforce or people services, with experience designing user-centred and digitally enabled service models · Experience of bringing together experts and customers to develop a service or function Working within the Service Design Team, you will collaborate with specialists and customers from across the NHS to shape future operating models and redesign how people services work at scale. This is a rare opportunity to influence strategic decisions, lead meaningful change and see the direct impact of your work across the health system. Most importantly, you will be part of a team delivering change that improves the experience of the NHS workforce and supporting better outcomes for patients and communities nationwide. NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS. Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms — enabling us to design and deliver high-quality NHS services. In March 2025,the Government announcedthat NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department. If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process. Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices. Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band. We cannot offer visa sponsorship for any vacancies. · Significant experience designing or transforming people management, HR advisory or workforce support services within complex healthcare or public sector environments · Strong understanding of manager self-service, workforce processes and people management challenges, with the ability to design intuitive, user-centred services that improve staff and manager capability and experience · Proven ability to collaborate across HR, operational, digital and transformation teams to deliver integrated services that reduce administrative burden, improve consistency and enable managers to lead high-performing teams effectively · Proven ability to collaborate across medical workforce, HR, operational, digital and transformation teams to deliver nationally consistent, user-centred services that support workforce sustainability and high-quality patient care · Proven experience designing or delivering HR service transformation, operating model redesign or large-scale people change programmes · Strong understanding of HR processes, service delivery models and workforce transformation within complex organisations · Experience building user-centred services, translating operational needs and policy requirements into practical and scalable service solutions · Strong stakeholder engagement and influencing skills, with the ability to build credibility across senior leaders, HR teams, digital partners and operational services · Experience leading complex workshops, service design activity and collaborative problem-solving across multiple stakeholders · Strong programme delivery and strategic planning capability, with the ability to manage priorities, risks and dependencies in a fast-paced environment You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents. Secondments Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application. This advert closes on Tuesday 22 Sep 2026
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