Global Delivery Manager
GlobalLogic UK&I - London
HybridPermanentFull time
Description GlobalLogic, a Hitachi Group Company, is a leader in digital engineering, helping organizations design and build innovative products, platforms, and digital experiences. We partner with leading Financial Services organizations to deliver large-scale digital transformation, cloud, data, AI, and platform modernization initiatives across global delivery models. About the Role As an Associate Vice President (AVP) – Global Delivery Manager (GDM), you will be accountable for delivery excellence, client satisfaction, operational performance, and profitable growth across strategic client engagements. Working in partnership with Account Leadership, you will lead globally distributed teams, drive transformation initiatives, and serve as a trusted advisor to senior client stakeholders. The ideal candidate will have strong BFSI experience, with expertise in Wealth Management, Private Banking, Asset Management, or Investment Services. Requirements • 15+ years of experience leading large-scale technology delivery programs. • Strong Banking, Financial Services & Insurance (BFSI) experience, preferably within Wealth Management, Private Banking, or Asset Management. • Proven experience managing global delivery organizations and complex transformation programs. • Strong client-facing leadership with experience engaging senior business and technology stakeholders. • Experience managing delivery financials, forecasting, and commercial performance. • Experience in managing outcome and/or output-oriented engagements in a global delivery model • Exposure to driving delivery-led account growth • Exposure to working in a matrix structure • Hands-on experience with AI-first software delivery practices • Relevant technical certifications, will be a nice to have • Knowledge of Cloud, Data, Digital Transformation, AI, and modern engineering practices. • Excellent communication, leadership, and stakeholder management skills. Key Success Measures • Client Satisfaction (CSAT/NPS) • Delivery Quality and Predictability • Revenue Growth and Margin Performance • Successful Program Outcomes • Employee Engagement and Retention • Account Expansion and Strategic Relationship Growth Job responsibilities Delivery Leadership & Governance • Own end-to-end delivery across assigned accounts, ensuring quality, predictability, and client satisfaction. • Drive delivery governance, operational excellence, risk management, and continuous improvement. • Lead global teams across multiple delivery locations to provide seamless client experience. • Promote adoption of AI-enabled delivery practices and engineering best practices. Client Relationship Management • Build trusted relationships with senior client stakeholders, including CIOs, CTOs, and business leaders. • Act as a strategic advisor, aligning technology delivery with client business objectives. • Drive customer satisfaction, account advocacy, and executive stakeholder engagement. Growth & Commercial Management • Partner with Account Managers to identify and pursue growth opportunities. • Support solution development, proposals, and strategic account planning. • Manage portfolio financial performance, including revenue, margin, utilization, and forecasting. Leadership & Talent Development • Build and develop high-performing delivery teams. • Coach and mentor delivery leaders and future talent. • Foster a culture of accountability, innovation, collaboration, and continuous learning.
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Digital Transformation Manager
Veolia - London, London
£36,000 to £36,000 a year
HybridPermanentFull time
Salary: £36,000 plus bonus, enhanced pension and Veolia benefits Hours: 40 hours per week Location: City of London with hybrid working When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards. As a Digital Transformation Manager, you'll work across your Customer Sites using advanced data and technology to reduce the administrative burden our operational teams face by automating the back office system. You'll also work with the onsite management team to improve the quality and use of data to achieve operational and client requirements. What you'll be doing: You will own and rethink back office processes to remove unnecessary paper processes and activity and support national project rollouts. Deliver product roadmaps with the support of the central operational systems team. Work closely with operational teams to ensure that data and reporting are effectively used to improve the efficiency and performance of the services. Using the latest advances in technology you will optimise efficiency and drive improvements through smarter use of existing systems or innovative application of new technology. Develop and implement technology to drive the digitisation of our services, helping to remove paper-based processes and automate processes as much as possible. Support the implementation of our digital training strategy to deliver operational end-user training. Support our teams with service changes, which drive efficiency through routing improvements, using spatial (GIS) technology to assist. Manipulate large datasets to perform service analysis and as part of work on our operational systems. What we are looking for: Proven experience in operational or analytical management supporting business change. You will have a high problem-solving ability, and be able to work independently. Solid relationship management and excellent communication skills, to provide information confidently and enable the end-user to understand complex data analysis. (The ability to make the complex simple for end users). Strong data skills and use of Excel/Google Sheets. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
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Digital Transformation Manager
Veolia - Wembley, London
£37,000 to £37,000 a year
HybridPermanentFull time
Salary: £37,000 plus bonus, enhanced pension and Veolia benefits Hours: 40 hours per week Location: Camden Contract - Alperton Lane & Holmes Road with flexible hybrid working When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards. As a Digital Transformation Manager, you'll work across your Customer Sites using advanced data and technology to reduce the administrative burden our operational teams face by automating the back office system. You'll also work with the onsite management team to improve the quality and use of data to achieve operational and client requirements. What you'll be doing: You will own and rethink back office processes to remove unnecessary paper processes and activity and support national project rollouts. Deliver product roadmaps with the support of the central operational systems team. Work closely with operational teams to ensure that data and reporting are effectively used to improve the efficiency and performance of the services. Using the latest advances in technology you will optimise efficiency and drive improvements through smarter use of existing systems or innovative application of new technology. Develop and implement technology to drive the digitisation of our services, helping to remove paper-based processes and automate processes as much as possible. Support the implementation of our digital training strategy to deliver operational end-user training. Support our teams with service changes, which drive efficiency through routing improvements, using spatial (GIS) technology to assist. Manipulate large datasets to perform service analysis and as part of work on our operational systems. What we are looking for: Proven experience in operational or analytical management supporting business change. You will have a high problem-solving ability, and be able to work independently. Solid relationship management and excellent communication skills, to provide information confidently and enable the end-user to understand complex data analysis. (The ability to make the complex simple for end users). Strong data skills and use of Excel/Google Sheets. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
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IT Applications Manager (On-Site)
Hays Specialist Recruitment - City of London, London
£55,000 to £60,000 a year
HybridPermanentFull time
Please review the below and get in touch with Lorenz Pasch at Hays Recruitment ASAP if you are a good match. My contact details are on my LinkedIn profile. IT APPLICATIONS MANAGER£60,000 | Woolwich, London | Monday - Thursday on-site Friday is WFH and a half day Please only get in touch if you are comfortable with the working arrangements described above; and have strong experience of managing multiple business/SaaS Business Applications alongside strong hands-on management of third-party vendors and suppliers. No visa sponsorship available for this position. We are recruiting an IT Applications Manager to take ownership of a diverse portfolio of business-critical applications, with particular responsibility for managing the third-party vendors behind them. Reporting directly to the Head of Digital, you'll sit at the intersection of technology, suppliers and the wider organisation - ensuring applications are well managed, vendors deliver what they promise, and the software estate continues to evolve with the needs of the business. THE ROLE You'll take ownership of a portfolio of SaaS and business applications across their lifecycle, working closely with users, stakeholders and external suppliers. Your responsibilities will include: Managing relationships with software vendors and third-party suppliers Holding suppliers accountable for performance, service quality and delivery Managing application roadmaps, upgrades, releases and lifecycle activities Acting as an escalation point for application and supplier issues Working with stakeholders to understand requirements and improve existing systems Identifying opportunities to rationalise and improve the application portfolio Supporting the evaluation, selection and implementation of new software Maintaining appropriate application, security and compliance documentation Coordinating user support, guidance and training Contributing to software procurement, supplier selection and budget management WHAT WE ARE LOOKING FOR Vendor and supplier management is a key part of this position. You should have: Experience managing multiple business applications or software products At least one year's experience managing third-party technology/software suppliers Good experience working with SaaS applications Strong stakeholder and relationship-management skills Confidence challenging suppliers and managing escalations when required Excellent organisation and attention to detail The ability to manage multiple applications, suppliers and priorities simultaneously Experience with software development lifecycles, software procurement, supplier selection or budget management would be beneficial but isn't essential. WHY CONSIDER THIS ROLE? You'll work directly with the Head of Digital and have genuine ownership of both the organisation's application portfolio and the supplier relationships behind it. You'll have the opportunity to influence how applications are selected, managed and improved, while playing a key role in the organisation's wider digital capability. Salary: £60,000Location: Greenwich, LondonWorking pattern: 4 days per week onsite, with Friday afternoon working from home Lorenz Pasch | Hays Recruitment Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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Assistant Payroll Manager
Hays Specialist Recruitment - City of London, London
£44,000 to £50,000 a year
HybridPermanentFull time
Permanent Post Central London Hybrid working Our client is seeking an experienced Assistant Payroll Manager to join their busy team on a permanent basis. Duties include; Manage and oversee the end‑to‑end monthly payroll process for over 5000 employees using the Midland i-Trent payroll system. Ensure employees are paid accurately and on time Process salaries, bonuses, overtime, commissions, and deductions Processing payroll including bacs payments, FPS & EPS Completing monthly reports and reconciliations Ensure payroll complies with tax laws, employment regulations, and company policies Stay up to date with changes in payroll legislation (e.g., tax rates, pension rules, statutory payments) Handle statutory reporting (e.g., HMRC submissions in the UK, RTI) Calculate and process Tax & NI contributions Pension contributions - LGPS, TPS and complex pension scheme management Processing other deductions (benefits, student loans, etc.) Ensure correct remittance to authorities and third parties Manage Midland i-Trent payroll software systems and integrations with HR/finance systems Maintain accurate employee data and records Implement system upgrades or process improvements Supervise and support payroll team members Provide training and guidance on payroll procedures Allocate workload and ensure deadlines are met Reconcile payroll accounts and ensure financial accuracy Prepare reports for finance, HR, and senior leadership Support audits (internal and external) Respond to escalated payroll queries from employees Resolve discrepancies, errors, or disputes Provide explanations on payslips, taxes, and deductions Ensure controls are in place to prevent payroll errors or fraud Maintain audit trails and documentation Support compliance checks and external audits You will have; Ability to spot discrepancies and prevent payroll errors Ensures accuracy in calculations, reporting, and compliance Interprets payroll data, reconciles accounts, and identifies trends Solves complex payroll issues quickly and effectively Solid understanding of payroll regulations, tax laws, and statutory requirements Keeps up to date with changes and applies them correctly Ability to manage, mentor, and develop payroll staff Delegates effectively and ensures deadlines are met Clearly explains payroll matters to employees and stakeholders Handles queries and sensitive issues professionally Handles sensitive financial and personal data responsibly Maintains trust and complies with data protection requirements Manages multiple deadlines (pay cycles, reporting, compliance submissions) Prioritises tasks effectively in a fast-paced environment Resolves payroll discrepancies, system issues, and compliance risks Makes sound decisions under pressure MUST be confident using Midland i-Trent payroll system and HR/finance platforms If you have all of the above, then please apply now No sponsorship available for this post Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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Payroll and Benefits Manager
Brook Street - Hillingdon, London
£50,000 to £55,000 a year
HybridPermanentFull time
Payroll & Benefits Manager Heathrow, London (Hybrid Working - 3 Days Office / 2 Days Home) £50,000 - £55,000 37.5 Hours Per Week Free Parking | On-Site Gym | Excellent Benefits An exciting opportunity has arisen for an experienced Payroll & Benefits Manager to join a global leader in specialist logistics, supporting some of the world's most recognised live events, sports, entertainment and cultural projects. Based at the Heathrow office, you will take ownership of the UK payroll and benefits function, ensuring the accurate and timely processing of payroll for approximately 160 employees while acting as the key liaison with the outsourced payroll provider. This is a highly visible role working closely with HR, Finance and business leaders, offering the opportunity to drive continuous improvement and ensure compliance across payroll and benefits administration. Key Responsibilities Manage the end-to-end UK monthly payroll process Liaise with the outsourced payroll provider to ensure accuracy and compliance Administer pension and employee benefits schemes Process starters, leavers and contractual changes Maintain payroll and HR data integrity Support payroll reporting, audits and reconciliations Keep up to date with payroll legislation and industry best practice Build strong relationships with internal stakeholders across HR and Finance About You Previous experience managing payroll within a medium-sized organisation Strong knowledge of UK payroll legislation and compliance Experience working with outsourced payroll providers Excellent attention to detail and organisational skills Confident communicator with strong stakeholder management abilities Benefits administration experience would be advantageous What's On Offer? £50,000 - £55,000 salary Hybrid working (3 days in the office) Free on-site parking On-site gym facilities 37.5-hour working week Opportunity to join a globally recognised business Urgent requirement with interviews being arranged promptly Interested? Apply today or contact Charlie Manning at Brook Street Recruitment for a confidential discussion. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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Senior Delivery Manager
Parliamentary Digital Service - Westminster, London
£60,180 to £70,204 a year
HybridPermanentFull time
The Opportunity We're looking for a Senior Delivery Manager to help shape and deliver Parliament's digital future. As a Senior Delivery Manager, you will lead the successful delivery of high-value digital products through empowered, high-performing teams. You'll be responsible for driving delivery in complex environments, balancing evolving user needs, strategic priorities, and multiple interdependencies to ensure successful outcomes. Working across multidisciplinary teams within our Value Streams, you will oversee the planning, coordination, and delivery of digital products and services against agreed outcomes, timelines, and quality standards. Our Value Streams encompass products and programmes across their full lifecycle - from shaping and enhancement through to transformation - covering platforms, infrastructure, software and business processes. You'll champion user-centred, iterative delivery approaches, enabling teams to deliver value quickly while maintaining a focus on long-term strategic goals. Through coaching and mentoring, you'll help teams adopt and embed agile ways of working, creating the conditions for continuous improvement and regular delivery of value. A key aspect of the role is building strong stakeholder relationships. You'll help align expectations with agile delivery principles, communicate complex delivery information clearly, and provide meaningful insights that support effective decision-making at all levels. As part of the Digital Delivery team and the wider delivery community of practice, you'll play an important role in promoting delivery excellence across PDS. You'll contribute to the growth and development of the delivery profession by coaching colleagues, sharing best practice, and helping to develop our future delivery talent. What You Need If you have an excellent understanding of Agile principles, with experience applying appropriate delivery methods, facilitating agile ceremonies, and supporting iterative delivery in cross-functional teams, we'd love to hear from you. You'll also bring: Demonstrated ability to plan and organise effectively to provide delivery confidence, including prioritising tasks, maintaining delivery roadmaps, meeting deadlines, and adapting to changing workloads. Proven track record of leading the delivery of complex, high-impact digital products and services in ambiguous, fast-changing environments ensuring outcomes meet user needs, strategic objectives, and quality standards. Proven ability to drive continuous improvement by identifying and addressing inefficiencies, guiding teams through process change, and managing delivery flow, pace, and dependencies to achieve successful outcomes. Proven ability to build strong working relationships, foster a positive team culture, and create an empowering environment for collaboration that builds a delivery culture where we keep our promises while championing equality, diversity and inclusion. enter here all in lowercase Strong working knowledge of commercial and financial processes, including supporting contract renewals, financial tracking, and reporting. The ability to pass security clearance, backed by the right to work in the UK About The Team The Digital Delivery team is a new function in the Parliamentary Digital Service, bringing together the capabilities needed from across PDS to form lean, collaborative, multi-disciplinary teams that manage the full lifecycle of our products. Organised into Value Streams that align with Parliament's business capabilities, our work reflects the breadth of Parliament's impact. The teams formed around our products work with an agile mindset, embodying our vision of: Working with integrity to deliver high quality outcomes at pace and Doing our best work together, to empower a modern Parliament. About Us UK Parliament is steeped in history and tradition. It is an important part of UK life, and we need to ensure as many people as possible can engage with its work. This is why we are at the start of a huge transformation programme powered by technology. The Parliamentary Digital Service (PDS) works with the House of Commons and the House of Lords with all their IT and digital needs. We are here to realise the digital ambitions of a modern Parliament and welcome you to join us in building a digital democracy. Our Package In addition to your salary, we offer an attractive range of benefits including but not limited to: generous annual leave starting at 30 days and increasing to 35 days in addition to bank holidays generous maternity pay policy up to 6 months full pay enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27% on-site gym, nursery, catering, post office, travel office and GP flexible options including hybrid working and family friendly policies How To Apply Please make sure you're clear on the requirements of the role these can be found in the Job Description. To apply you will need to upload an anonymised copy of your CV demonstrating your experience and provide a written statement (maximum of 500 words) to outline your experience for Criterion 1. The Criterion can be found in the Person Specification on the Job Description. Our application process is anonymous, please do not include any personal information on your CV that could identify you. This includes the filename. Candidate Engagement Session We are delighted to invite you to our Candidate Engagement Session on Wednesday 30 September, from 11:30am to 12:30pm. This online event is a fantastic opportunity to meet our hiring managers, learn more about the work of the Digital Delivery Team, and gain valuable insights into the roles currently available. During the session, you will have the opportunity to meet the hiring managers recruiting for the following positions: Associate Delivery Manager Delivery Manager Senior Delivery Manager We will also provide: An overview of the Parliamentary Digital Service (PDS) Insights into the Digital Delivery Team and the work we do Guidance on the application and interview process Whether you are considering applying or would simply like to find out more, we encourage you to join us and discover what a career with the Digital Delivery Team could offer. Link to register: https://www.eventbrite.co.uk/e/candidate-engagement-session-parliamentary-digital-service-pds-tickets-2001381007469?aff=oddtdtcreator Our Culture For our people, we provide an amazing opportunity to bring their talents to an institution that sits right at the heart of society in the UK. We are helping to change UK Parliament and strengthen democracy. What matters here is your potential for growth and your commitment to playing your part in our ongoing success. We are passionate about providing an environment which promotes inclusion, diversity and equality. Regardless of your age, gender, ethnicity, beliefs or any of the other things that make you, you. We welcome applications from people who feel under-represented in the workforce. This includes those who may feel disadvantaged because of their socioeconomic circumstances.
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Associate Delivery Manager
Parliamentary Digital Service - Westminster, London
£37,834 to £41,988 a year
HybridPermanentFull time
The Opportunity Are you passionate about delivering digital products that make a real impact? We're looking for an Associate Delivery Manager to join the Digital Delivery Team at the Parliamentary Digital Service (PDS). In this role, you'll support the successful delivery of digital products and services across Parliament, working within agile, multidisciplinary teams that are embedded in our Value Streams. You'll help ensure that delivery remains focused on agreed outcomes, timelines, standards, and user needs, while contributing to a culture of continuous improvement and delivery excellence. This is an exciting opportunity to develop your delivery management career while helping shape digital services that support UK democracy. Key Responsibilities Facilitate delivery across the value stream, working alongside Delivery Managers and Senior Delivery Managers to set up templates, establish budget trackers, organise agile ceremonies, ensuring products are organised and set up for success. Detailed tracking of the value stream budget, uploading forecasts on behalf of the Delivery Managers, working with colleagues in finance teams to work through any reporting anomalies, and raising Purchase Orders when requested. Providing secretariat support to governance groups across the value stream, including organising meetings, distributing agendas, and taking clear and coherent note of agreed decisions and actions. Providing reports to the Head of Value Stream Portfolio, providing assurance on delivery effectiveness and efficiency within the value stream's product teams. Facilitating product team ceremonies as required, including capturing actions and ensuring that delivery plans are up to date. Contribute to the development and continuous improvement of the delivery profession and community of practice within Parliament. What You Need If you have an understanding of modern agile delivery methodologies, we'd love to hear from you. You'll also bring: Good interpersonal skills with proven ability to establish positive working relationships and influence and persuade at all levels. Ability to work successfully within a team, whilst upholding the values of equality, diversity and inclusion. Ability to deliver results within agreed timescales and to work within tight deadlines. Good written and verbal communication skills with the ability to present complex information clearly and effectively in appropriate styles at all levels. Experience of applying an analytical approach to tasks with good attention to detail and a tenacious mindset to see issues through to resolution. The ability to pass security clearance, backed by the right to work in the UK About The Team The Digital Delivery team is a new function in the Parliamentary Digital Service, bringing together the capabilities needed from across PDS to form lean, collaborative, multi-disciplinary teams that manage the full lifecycle of our products. Organised into Value Streams that align with Parliament's business capabilities, our work reflects the breadth of Parliament's impact. The teams formed around our products work with an agile mindset, embodying our vision of: Working with integrity to deliver high quality outcomes at pace Doing our best work together, to empower a modern Parliament. About Us UK Parliament is steeped in history and tradition. It is an important part of UK life, and we need to ensure as many people as possible can engage with its work. This is why we are at the start of a huge transformation programme powered by technology. The Parliamentary Digital Service (PDS) works with the House of Commons and the House of Lords with all their IT and digital needs. We are here to realise the digital ambitions of a modern Parliament and welcome you to join us in building a digital democracy. Our Package In addition to your salary, we offer an attractive range of benefits including but not limited to: generous annual leave starting at 30 days and increasing to 35 days in addition to bank holidays generous maternity pay policy up to 6 months full pay enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27% on-site gym, nursery, catering, post office, travel office and GP flexible options including hybrid working and family friendly policies How To Apply Please make sure you're clear on the requirements of the role these can be found in the Job Description. To apply you will need to upload an anonymised copy of your CV demonstrating your experience and provide a written statement (maximum of 500 words) to outline your experience for Criterion 1. The Criterion can be found in the Person Specification on the Job Description. Our application process is anonymous, please do not include any personal information on your CV that could identify you. This includes the filename. Candidate Engagement Session We are delighted to invite you to our Candidate Engagement Session on Wednesday 30 September, from 11:30am to 12:30pm. This online event is a fantastic opportunity to meet our hiring managers, learn more about the work of the Digital Delivery Team, and gain valuable insights into the roles currently available. During the session, you will have the opportunity to meet the hiring managers recruiting for the following positions: Associate Delivery Manager Delivery Manager Senior Delivery Manager We will also provide: An overview of the Parliamentary Digital Service (PDS) Insights into the Digital Delivery Team and the work we do Guidance on the application and interview process Whether you are considering applying or would simply like to find out more, we encourage you to join us and discover what a career with the Digital Delivery Team could offer. Link to register: https://www.eventbrite.co.uk/e/candidate-engagement-session-parliamentary-digital-service-pds-tickets-2001381007469?aff=oddtdtcreator Our Culture For our people, we provide an amazing opportunity to bring their talents to an institution that sits right at the heart of society in the UK. We are helping to change UK Parliament and strengthen democracy. What matters here is your potential for growth and your commitment to playing your part in our ongoing success. We are passionate about providing an environment which promotes inclusion, diversity and equality. Regardless of your age, gender, ethnicity, beliefs or any of the other things that make you, you. We welcome applications from people who feel under-represented in the workforce. This includes those who may feel disadvantaged because of their socioeconomic circumstances.
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National Account Manager (Premium)
St John Ambulance - London
£27,795.00 - Rest of England £30,906.00 - London
Field-basedPermanentFull time
Role: National Account Manager (Premium) Full-time Location: Nationwide Salary: £27,795.00 - Rest of England £30,906.00 - London Our offer to you We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive: Competitive salary and pension scheme 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years Hybrid, Flexible working Cycle to work scheme Electric Vehicle Scheme (subject to terms) Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping About Us This is a fantastic opportunity to join a team of over 1,100 employees and over 20,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes). Job Summary Join St John Ambulance as a National Account Manager (Premium) and take the lead in managing and developing relationships with some of our highest value and most prestigious commercial training customers. You will be responsible for delivering sustained customer retention and growth through a strategic, insight-driven and customer-centric approach. Acting as a trusted advisor and commercial lead, you will build strong relationships with customers, understand their needs and identify opportunities to develop solutions that deliver value for both the customer and St John Ambulance. Using a consultative and value-led sales approach, you will shape opportunities, negotiate commercial agreements and maximise growth while balancing customer value, competitiveness and margin. Working collaboratively across the organisation, you will help deliver a seamless customer experience and contribute to the wider strategic direction of St John Ambulance. About You · You have significant experience in strategic account management, key account management, business development or a similar commercial role. · You have a strong track record of building and maintaining long-term relationships with high-value customers and key stakeholders. · You are commercially focused and experienced in identifying opportunities to retain, grow and develop strategic customer accounts. · You are confident using a consultative, value-led sales approach to understand customer needs and develop solutions that deliver mutual value. · You have strong negotiation and influencing skills, with the ability to achieve positive commercial outcomes while maintaining strong customer relationships. · You are comfortable working with senior stakeholders and can build credibility and trust as a strategic advisor. · You have strong analytical and insight skills, with the ability to use customer and market information to identify opportunities and inform account strategies. · You are confident managing complex customer relationships and working collaboratively with multiple internal teams to deliver an exceptional customer experience. · You are organised, commercially aware and able to manage multiple priorities while maintaining a strong focus on customer and business outcomes. · You are proactive and able to identify new opportunities, challenge existing approaches and contribute to sustainable commercial growth. · You share our commitment to St John Ambulance's HEART values and are passionate about making a positive impact through your work. About the Role · Lead and strengthen relationships with St John Ambulance's highest value and most prestigious commercial training customers. · Develop and implement strategic account plans focused on customer retention, growth and long-term value. · Act as a trusted advisor to customers, developing a deep understanding of their business, challenges and future requirements. · Use insight, customer data and market intelligence to identify opportunities for account growth and development. · Apply a consultative, value-led sales approach to identify customer needs and shape appropriate training solutions. · Lead commercial discussions and negotiate agreements that balance customer value, competitiveness and margin. · Identify opportunities to increase customer spend, introduce additional services and develop long-term commercial partnerships. · Build strong relationships with senior customer stakeholders and establish St John Ambulance as a trusted strategic partner. · Work collaboratively with colleagues across Sales, Business Development, Training, Operations and other functions to deliver a seamless customer experience. · Coordinate internal teams to ensure customer requirements are understood and delivered effectively. · Monitor account performance, customer satisfaction and commercial results, taking action to address risks and maximise opportunities. · Contribute customer insight and market intelligence to the wider Sales and Business Development strategy. · Support scalable growth and contribute to the delivery of St John Ambulance's wider strategic ambitions for 2026–2028. Please see the job description for more detail (this can be viewed on our website or once you click apply) If you are a current St John Ambulance employee, please apply here: Click here
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Sales Enablement and Performance Manager
St John Ambulance - London
£33,201.00 - Rest of England £36,924.00 - London
Field-basedPermanentFull time
Role: Sales Enablement and Performance Manager Full-time Salary: £33,201.00 - Rest of England £36,924.00 - London Location Nationwide Our offer to you We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive: Competitive salary and pension scheme 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years Hybrid, Flexible working Cycle to work scheme Electric Vehicle Scheme (subject to terms) Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping About Us This is a fantastic opportunity to join a team of over 1,100 employees and over 20,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes). Job Summary Join St John Ambulance as a Sales Enablement and Performance Manager and play a key role in driving commercial performance across our Sales and Business Development function. You will lead the development and implementation of our sales enablement strategy, using insight, coaching, effective processes and high-quality sales tools to help our teams maximise performance and deliver exceptional customer experiences. Working closely with colleagues across Sales, Business Development and wider functions, you will help build a high-performance culture where teams are equipped, supported and accountable to achieve their objectives. You will oversee key performance metrics, pricing and contract management, while developing the capability, tools and resources needed to support sustainable commercial growth. About You · You have significant experience in sales enablement, sales operations, commercial performance or a similar environment, with a strong understanding of what drives successful sales teams. · You have experience developing and implementing sales strategies, processes and tools that improve performance and deliver measurable results. · You are confident using data and insight to identify trends, understand performance and turn information into clear actions and recommendations. · You have strong leadership and coaching skills, with the ability to inspire and develop colleagues and create a culture of high performance and accountability. · You have experience managing or influencing pricing, contracts, performance metrics and other commercial processes. · You are an excellent communicator and relationship builder, able to work effectively with stakeholders across different teams and levels of an organisation. · You are commercially focused and able to balance customer needs with organisational objectives and financial performance. · You are organised, proactive and comfortable managing multiple priorities in a fast-paced and changing environment. · You are passionate about developing people and creating consistent, effective ways of working that enable teams to perform at their best. · You share our commitment to St John Ambulance's HEART values and are passionate about making a positive impact through your work. About the Role · Lead the development and implementation of the sales enablement strategy across the Sales and Business Development function. · Use performance data, insight and commercial intelligence to identify opportunities to improve sales performance and outcomes. · Develop and maintain consistent sales processes, frameworks and ways of working across the function. · Lead the development of high-quality sales tools, content and resources that equip colleagues to engage customers effectively and maximise commercial opportunities. · Oversee key sales performance metrics, ensuring clear reporting, accountability and action against agreed objectives. · Support effective pricing and contract management processes to maximise commercial performance and ensure consistency. · Work closely with sales leaders and managers to identify capability gaps and deliver effective coaching, support and development. · Lead and inspire colleagues to create a high-performance culture focused on continuous improvement, accountability and customer success. · Ensure sales teams have the tools, knowledge, insight and support they need to maximise sales outcomes. · Work collaboratively across Sales, Business Development, Marketing, Finance and other functions to improve commercial performance and customer experience. · Identify opportunities to improve systems, processes and ways of working to create greater efficiency and consistency across the sales function. · Monitor the effectiveness of sales enablement activity and continuously improve the approach based on performance, feedback and insight. Please see the job description for more detail (this can be viewed on our website or once you click apply) If you are a current St John Ambulance employee, please apply here: Click here For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
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