Contract Manager
CBW Staffing Solutions Limited - White City, London
£80,000 to £80,000 a year
PermanentFull time
Contract Manager – FM Service Provider – White City Place, West London – £80,000 per annum Are you an experienced Hard Services Contract Manager looking to take ownership of a high-profile commercial campus in West London? CBW is recruiting for an experienced Contract Manager to join a leading FM service provider at White City Place, one of West London’s most prominent commercial and innovation campuses. This is an excellent opportunity to take responsibility for the hard FM delivery across a small portfolio of buildings located within the White City Place campus, all within easy walking distance of one another. The successful candidate will lead a dedicated on-site team consisting of engineers, supervisors and administrative support, taking overall responsibility for engineering performance, compliance, client relationships, financial management and the day-to-day delivery of the contract. With multiple buildings, a busy campus environment and a highly professional client base, this role would suit an established Contract Manager who enjoys being visible on site, technically involved and commercially accountable, while building a strong relationship with the client. Hours of Work Monday to Friday – 08:00 to 17:00 Key Duties & Responsibilities - Report directly to the Operations Manager and take overall responsibility for the day-to-day delivery of the contract. - Lead and manage the on-site engineering, supervisory and administrative teams across the campus. - Oversee all planned preventative and reactive maintenance, ensuring high standards of service delivery across each building. - Manage contract KPIs and SLAs, ensuring performance targets are consistently achieved. - Act as a key point of contact for the client, developing strong relationships and maintaining a visible presence across the campus. - Take ownership of health, safety, environmental and statutory compliance across the contract. - Plan and coordinate building shutdowns, major maintenance activities and complex client projects. - Manage specialist subcontractors and ensure works are completed safely and to the required standard. - Oversee and maintain the permit-to-work system. - Provide technical guidance and support to supervisors, engineers and the client. - Lead recruitment, onboarding, development and performance management of the site team. - Conduct annual appraisals and support the continued development of team members. - Manage contract reporting and provide clear updates on operational and technical performance. - Maintain responsibility for budgets, P&L and overall financial performance. - Identify opportunities for additional works and contract growth while continuing to improve the client experience. - Attend and lead client meetings, providing operational, technical and commercial updates. - Ensure company quality procedures and standards are maintained throughout the contract. Requirements - Recognised Electrical or Mechanical engineering qualification – City & Guilds, HNC, HND or equivalent/higher. - Previous experience managing Hard FM services within a large commercial building, campus or multi-building estate. - Proven experience managing engineering teams, supervisors and specialist subcontractors. - Strong technical knowledge of commercial building services and maintenance. - Previous responsibility for KPIs, SLAs, compliance, budgets and P&L. - Strong client-facing skills with the confidence to build relationships with senior stakeholders. - Excellent leadership, communication and organisational skills. - Ability to manage and prioritise a varied and demanding workload. This is a fantastic opportunity for an experienced Contract Manager to take ownership of a prestigious West London campus, leading an established engineering operation within a modern and fast-paced commercial environment. Please send your CV to Katie at CBW Staffing Solutions for more information.
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Contract Manager
CBW Staffing Solutions Limited - White City, London
£80,000 to £80,000 a year
PermanentFull time
Contract Manager – FM Service Provider – West London – £80,000 per annum Are you an experienced Hard Services Contract Manager looking to take ownership of a high-profile commercial portfolio in West London? CBW is recruiting for an experienced Contract Manager to join a leading FM service provider, taking responsibility for the hard FM delivery across a small portfolio of prestigious commercial buildings in West London, all located within easy walking distance of one another. The successful candidate will lead a dedicated on-site team consisting of engineers, supervisors and administrative support, taking overall responsibility for engineering performance, compliance, client relationships, financial management and the day-to-day delivery of the contract. With multiple buildings, a busy commercial environment and a highly professional client base, this role would suit an established Contract Manager who enjoys being visible on site, technically involved and commercially accountable, while developing a strong relationship with the client. Hours of Work Monday to Friday – 08:00 to 17:00 Key Duties & Responsibilities - Report directly to the Operations Manager and take overall responsibility for the day-to-day delivery of the contract. - Lead and manage the on-site engineering, supervisory and administrative teams across the portfolio. - Oversee all planned preventative and reactive maintenance, ensuring high standards of service delivery across each building. - Manage contract KPIs and SLAs, ensuring performance targets are consistently achieved. - Act as a key point of contact for the client, developing strong relationships and maintaining a visible presence across the portfolio. - Take ownership of health, safety, environmental and statutory compliance across the contract. - Plan and coordinate building shutdowns, major maintenance activities and complex client projects. - Manage specialist subcontractors and ensure works are completed safely and to the required standard. - Oversee and maintain the permit-to-work system. - Provide technical guidance and support to supervisors, engineers and the client. - Lead recruitment, onboarding, development and performance management of the site team. - Conduct annual appraisals and support the continued development of team members. - Manage contract reporting and provide clear updates on operational and technical performance. - Maintain responsibility for budgets, P&L and overall financial performance. - Identify opportunities for additional works and contract growth while continuing to improve the client experience. - Attend and lead client meetings, providing operational, technical and commercial updates. - Ensure company quality procedures and standards are maintained throughout the contract. Requirements - Recognised Electrical or Mechanical engineering qualification – City & Guilds, HNC, HND or equivalent/higher. - Previous experience managing Hard FM services within a large commercial building or multi-building estate. - Proven experience managing engineering teams, supervisors and specialist subcontractors. - Strong technical knowledge of commercial building services and maintenance. - Previous responsibility for KPIs, SLAs, compliance, budgets and P&L. - Strong client-facing skills with the confidence to build relationships with senior stakeholders. - Excellent leadership, communication and organisational skills. - Ability to manage and prioritise a varied and demanding workload. This is a fantastic opportunity for an experienced Contract Manager to take ownership of a prestigious West London commercial portfolio, leading an established engineering operation within a modern and fast-paced environment. Please send your CV to Katie at CBW Staffing Solutions for more information.
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Account Manager
CBW Staffing Solutions Limited - North West London, London
£85,000 to £90,000 a year
PermanentFull time
Account Manager - FM Service Provider - North West London - Up to £90,000 This is an exciting opportunity to work for an established FM service provider located in NW London. CBW are currently seeking an experienced Account Manager to oversee the delivery of all hard FM services across a new and large estate. The successful candidate will be M&E qualified with a proven track record in facilities management. You will be responsible for managing dedicated on-site engineering teams, ensuring all planned and reactive maintenance activities are completed to the highest standards, and that the properties operate efficiently on a day-to-day basis. Hours of work Monday to Friday - 08:00am to 17:00pm Key duties & responsibilities - Report directly to the Account Director - Manage agreed KPI and SLA's. - Responsible for managing the company's H&S and environmental performance on the contract. - Plan and implement building shutdowns and complex client project works. - Responsible for managing the company's quality procedures on site - Recruitment of any new staff - Responsible for the development of all staff, which will include annual appraisals. - Manage staff absenteeism and be responsible for disciplinary issues - Management of client relationships on a daily basis. - Management of all reports. - Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue - Offer technical support to both the client and the engineering team - Responsible for the permit system. - Attend client meetings - Financial understanding/experience (P&L etc) Requirements - Qualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher. - Experience of service delivery across a commercial portfolio (Hard Services) - Previous experience of managing an FM engineering team. - A proven track record in commercial building maintenance - Ability to communicate both verbally and in writing with all levels of staff and clients. - Ability to manage and prioritise a demanding and varying workload. - Excellent communication and customer service skills
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Operations Manager
Home Group Limited - Harrow, London
£42,178 to £52,747 a year
PermanentFull time
About the role Salary circa £55,000 per annum depending on skills and experience, plus 34 days leave, rising to 39, and 2 paid volunteering days each year. Home, a place where you belong You’ll shape how services run and improve, not just oversee them. In this role, you’ll influence service innovation, drive operational improvements, and lead teams delivering supported, rented, and leasehold homes. If you want a role where your decisions matter, your voice shapes strategy, and your leadership improves everyday lives, this is a chance to step up and make a real impact. What you’ll do • Lead housing and supported managers to deliver high quality, customer centred services. • Drive service improvement using data, insight, and strong operational grip. • Manage budgets and performance across a varied portfolio of homes and services. • Build trusted relationships with commissioners, partners, and internal teams. • Coach and develop colleagues to create confident, high performing teams. Why join us You’ll have the space to influence strategy and shape how services are delivered, while growing your leadership impact across a wide and varied portfolio. You’ll work with experienced colleagues who value collaboration, learning, and doing the right thing for customers. With flexibility, trust, and real development opportunities, this is a role where you can stretch yourself and see the difference you make. Be part of one of the UK’s Great Places to Work! Unfortunately, we can’t offer a CoS for this role. You have • Level 4 Certificate in Housing or willing to achieve upon joining us within an agreed timeframe, supported by the organisation and strong experience managing housing, supported living, or customer services. • You have led and developed managers and teams through change and challenge. • You have confidence managing complex budgets and performance targets. • You have solid knowledge of compliance and regulatory requirements. • You have excellent communication skills and build relationships with ease. We are looking for an experienced housing professional who has the customer at the heart of what we do, is organised and loves working with different teams to resolve complex situations. Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits • You will manage a portfolio of rented and home ownership properties across North and West London. • The role will involve regular travel across your portfolio, as well as visits to other regional offices as required. • You will be expected to live within the region and spend at least three days a week working in the community. • You need an Enhanced with barring list DBS check (we pay) • You need to be able to drive and have access to your own vehicle insured for business purposes What’s in it for you? • 34 days leave, rising to 39 (this includes bank holidays and a “me day”) and the option to buy 5 more each year • Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more • Matching pension contribution (up to 7% and life insurance of 3x basic salary) • 800+ discounts on shops, holidays, days out, tech and more • Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support Finally For reasonable adjustments email recruitment@homegroup.org.uk. Roles can close early, so don’t delay applying. If you can’t see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.
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Store Manager
Shoe Zone
£26,250 to £27,000 a year
PermanentFull time
shoezone has an opportunity for a Store Manager to join our team based in Wood Green. You will join us on a full time (37.5 hours), permanent basis and in return, you will receive a competitive salary. Are you a role model who can inspire confidence in those around you, build strong relationships across the business and drive a culture that empowers colleagues to do the right thing for our customers? Us We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 257 stores and have approximately 2,000 employees across the UK. Our store portfolio consists of 50 town centre stores, which stock the core shoezone product range and 163 hybrid town centre stores and 44 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers. shoezone.com, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi-channel offering for great customer service. During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13. The Store Manager role: As a Store Manager you will have the responsibility for the running of your store - you will be a hands on individual who leads from the front in a role which can at times be challenging and demanding, focussing ultimately on maximising sales through your local knowledge, exceeding budget targets, efficient cost controlling, promoting the best customer service and looking for opportunities to lead, motivate, develop and inspire your team. Key duties and responsibilities of our Store Manager: - Directly responsible for achieving optimum sales through commerciality, ensuring excellent customer service is provided by your team in a fast paced environment. - Actively support, develop and mentor your team of colleagues to ensure store standards are high and that the best customer experience is offered to ensure repeat custom. - Take ownership of the store by consistently maintaining store standards and commerciality by ensuring the store is merchandised to Marketing guidelines, and general housekeeping is at a high standard. - Providing a safe environment for your team and customers by implementing current health and safety policies. What we’re looking for in our Store Manager: - A background in retail store management - Able to demonstrate your passion for retail and customer service - Be ready to take the next step in you retail Management career - Someone who likes to be busy, able to multitask and can embrace change - Able to listen to your team - Be open and willing to learn and use your insight to develop the business Benefits you’ll receive as our Store Manager: - Holidays starting at 28 days which will increase to 33 days after 5 years service - Profit Share Scheme - 25% Discount on all our product range - Birthday Holiday - Opportunities for Progression and Development - Workplace pension including life cover - Access to wellbeing support Are we the right for you? We are hands on at shoezone, and we have a ‘Just do it’ attitude when it comes to our stores, The pace is fast, our standards are high and we’re proud to be the best! We work very hard to meet the needs of our loyal customers. We are ever evolving and developing to ensure we stay current with market trends and customer expectation by embracing change. Are you right for us? If you feel that you have the skills and experience required to become our Store Manager, please click ‘apply’ today. We would love to hear from you!
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Shift Manager
Greggs PLC - London, London
£14.00 per hour which includes a 20p per hour band increment.
PermanentFull time
About the role Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You\'ll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online. While no two shifts will be the same, during a typical shift you can expect to: Inspire the team to deliver amazing results and maintain the excellent standards of the shop Lead by example and serve our customers in a fast and friendly manner Prepare our much-loved products, including making sandwiches and managing the ovens Ensure our displays are fully stocked at all times, with plenty of choice available for our customers Keep the shop looking clean, tidy and presentable What we can offer you Competitive pay paid weekly Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products Free hot drinks for you to enjoy while on shift Paid breaks allowing you to recharge your batteries We share 10% of all our profits with our colleagues Health and Wellbeing App providing Remote GP and Physiotherapy services Holiday entitlement that grows as your career grows with us Colleague share plans to help you invest and save for your future Pension scheme to help you plan for your future. We’ll match your contributions up to 7% Confidential employee assistance app and helpline to help with your wellbeing Long service awards celebrating key milestones in your career Savings and discounts for your everyday shopping, leisure and wellbeing About you You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You\'ll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now! About us Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs. About Greggs Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us. #VP25
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Shift Manager
Greggs PLC - Edgware, Middlesex
£13.80 per hour.
PermanentPart time
About the role Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You\'ll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online. While no two shifts will be the same, during a typical shift you can expect to: Inspire the team to deliver amazing results and maintain the excellent standards of the shop Lead by example and serve our customers in a fast and friendly manner Prepare our much-loved products, including making sandwiches and managing the ovens Ensure our displays are fully stocked at all times, with plenty of choice available for our customers Keep the shop looking clean, tidy and presentable What we can offer you Competitive pay paid weekly Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products Free hot drinks for you to enjoy while on shift Paid breaks allowing you to recharge your batteries We share 10% of all our profits with our colleagues Health and Wellbeing App providing Remote GP and Physiotherapy services Holiday entitlement that grows as your career grows with us Colleague share plans to help you invest and save for your future Pension scheme to help you plan for your future. We’ll match your contributions up to 7% Confidential employee assistance app and helpline to help with your wellbeing Long service awards celebrating key milestones in your career Savings and discounts for your everyday shopping, leisure and wellbeing About you You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You\'ll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now! About us Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs. About Greggs Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us. #VP25
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Duty Manager
Prezzo Trading LTD - Kingston
£12.99 to £12.99 an hour
PermanentFull time
Step Up. Lead the Shift. (Duty Manager) £12.99 per hour (£13.50 when you work as Manager on Shift) & Perks Ready to bridge the gap between the floor and management? At Prezzo, we’re looking for a high-energy Duty Manager to take the next step. This is your chance to bring your personality to leadership, learn the business, and work with an incredible, like-minded team where having fun is part of the job. Why Join Prezzo Italian? The Rewards: Earn a higher rate when leading shifts. Big Perks: Free meals on shift, your birthday off, and 50% off food for you and your crew. Fast-Track Your Career: Structured training to get you ready for Assistant Manager and beyond. The Extras: Wellbeing support, GP helpline, and exclusive hospitality rewards. The Role You are the heartbeat of the shift. As a keyholder, you’ll open and close the restaurant, lead the team when the GM is away, and ensure every guest experiences our "Hospitality Magic." You’ll master the "behind-the-scenes" stuff—like cashing up and compliance—while staying front-and-centre as a role model for the team. What You’ll Bring: Hospitality Pro: You’ve got solid experience as a server or supervisor and you’re ready for more. Natural Leader: You’ve got the confidence to lead a team through a buzzing, busy service. Great Energy: You’re reliable, positive, and passionate about making people smile. Growth Mindset: You’re eager to learn the operational side of a successful restaurant. Ready to lead with heart and level up your career? Apply now.
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Assistant Manager
Mitchells & Butlers PLC - London, United Kingdom
Competitive Salary
PermanentFull time
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Assistant Manager at All Bar One Leicester Square, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be! Join us at All Bar One, our stylish city centre bars. Think morning coffees to Saturday night espresso martinis, sharing tapas with friends to getting down on the dancefloor. If you fancy mixing things up, we want to hear from you. WHAT’S IN IT FOR ME? Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers. A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered. 20% discount across all off our brands for up to 5 friends and family. Discounts on gym memberships. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU’LL… Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around. Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of. Be the role model and guide development within your team. Lead the team to deliver moments that WOW our guest, keeping them coming back. At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
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Deputy Manager
Mitchells & Butlers PLC - London, United Kingdom
Competitive Salary
PermanentFull time
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Deputy Manager at All Bar One Leicester Square, you’ll support the General Manager to lead a successful site. You’ll use your experience to inspire team members, and work together to provide guests with an experience they won’t forget. Join us at All Bar One, our stylish city centre bars. Think morning coffees to Saturday night espresso martinis, sharing tapas with friends to getting down on the dancefloor. If you fancy mixing things up, we want to hear from you. WHAT’S IN IT FOR ME? Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Deputy Managers to General Managers. A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered. 20% discount across all off our brands for up to 5 friends and family. Discounts on gym memberships. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS DEPUTY MANAGER YOU’LL… Use your management experience to be an assistant to the General Manager in the day to day running of the business. Train and inspire your team to deliver food, drink, and service to be proud of. Be the role model and guide development within your team. Ensure our guests are cared for, being the host to life’s memorable moments. Strive towards and achieve business targets. At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
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