Showing results 6,411 to 6,420 of 8,192
Showing results 6,411 to 6,420 of 8,192
Permanent Full-time Mobile Patrol Officer
OM Security Ltd. - Egham, Surrey
from £13 an hour
On-sitePermanentFull time
Company Overview Premier Services provides professional Mobile Patrols, Keyholding & Alarm Response, and Unlock & Lock services to residential and commercial clients across Surrey and Berkshire. With a strong reputation for reliability, professionalism, and customer care, we are now looking to expand our team. The Role We are recruiting a Night Mobile Patrol / Alarm Response Security Officer to join our established team. This is a varied and rewarding role where no two shifts are the same. You will play a key part in protecting client premises, responding to alarms, and delivering a high standard of security services. This role is ideal for proactive individuals who are committed to maintaining safety standards through vigilant patrols and effective incident response. Key Responsibilities - Attending alarm activations and rapid response incidents at various locations. - Conducting routine patrols and building checks. - Conducting inspections, reporting insecurities, and escalating issues where necessary. - Locking and unlocking client premises at scheduled times. - Driving a company vehicle (manual, GPS-tracked) safely and responsibly. - Completing accurate and timely reports using company smart devices (Android/Apple). - Liaising with supervisors and the Control Room to ensure smooth operations. - Liaise with law enforcement or emergency services when required, ensuring proper communication and documentation. - Maintain a professional presence at all times to promote a safe environment for staff and visitors. What We're Looking For: - Valid SIA License (SG / DS / CP). - Full UK Manual Driving License (Category B). - 5-year checkable work history. - Previous security experience, ideally in mobile patrols or keyholding response (preferred but not essential). - Good knowledge of the local area (Reading, Slough, Staines-upon-Thames) is desirable. - Comfortable using smartphones/tablets for reporting. - Flexible, reliable, and able to cover shifts at short notice when required. - Smart, professional, and customer-focused with strong communication skills. Key Attributes: - Integrity and honesty in all situations. - Reliability and punctuality, with a strong work ethic. - Professional appearance and conduct. - Calm under pressure and able to make sound decisions. - Adaptability to changing demands and situations. - Strong communication and teamwork skills. - Proactive and able to work independently as well as in a team. Why Join Us? - Competitive pay: £13.00 per hour, paid monthly. - Full uniform and training provided. - On-site parking at our Egham base. - Overtime opportunities available. - Supportive team environment with immediate start dates available. How to Apply: To apply, please send your CV and covering letter. Your application must include: - Your SIA License type and number. - Your contact telephone number(s). Please note: We cannot accept applications over the phone.
Added on 10 Aug 2026
Save to favouritesBusiness Support Officer (PA to Social Worker)
Staffordshire County Council - The Old House Eastern Avenue Lichfield
£27,274 to £28,153 a year
PermanentPart time
Business Support is key to the success of our Children’s Services because our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for children and families in the community. All that work in the background doesn’t just happen, it takes dedicated colleagues, taking pride in their work and seeing a purpose in the work they are doing. As part of a Business Support team you will be supporting Managers and Practitioners working in the Lichfield District. The position is 18 hours per week working: Wednesday 9 - 1, Thursday and Friday 9 - 4.30 (with a 30 minute unpaid lunch break) Package Description Main Responsibilities As part of a Business Support team you will be supporting Social Workers working across the district You will support Managers/Social Workers and Practitioners as a first point of contact, ensuring children, families, partners and stakeholders are received with a professional/knowledgeable response to enquiries in a timely manner. support Managers/Social Workers and Practitioners workload, convene and attend meetings, including statutory multi agency meetings, coordinating the circulation of agendas and relevant papers, taking and distributing appropriate notes, minutes and actions. complete a range of administrative tasks. accurately input, maintain and data cleanse information systems, ensuring children’s/families/system records are kept up to date. undertake a range of financial transactions as directed including placing orders for services/equipment, which may include the use of Purchasing Cards, monitor and maintaining financial records. maintain knowledge of legislation, policies, guidance, processes and best practice relating to the service area. The Ideal Candidate The minimum criteria you will need to meet if you are applying under one of our Interview Guarantee Schemes are, Good communication skills because you’ll interact with lots of people across the organisation and externally through phone, in person and email Good organisation skills and attention to detail, as you’ll be keeping data updated and you’ll be working to deadlines Good note taking skills to service meetings A flexible approach to work as sometimes things can change, and so you’ll need to be able to prioritise work and sometimes change tasks quickly We will also be looking for you to have, A passion to always give the best service Interviews will be held during week commencing 21st September 2026 Don’t feel you meet all the requirements? We value transferable skills, experiences, and qualifications so consider applying anyway or for an informal chat about the role please contact Trudy Cresswell Business Support Team Leader at Trudy.cresswell@staffordshire.gov.uk or Wendy Littlehales, Business Support Manager at wendy.littlehales@staffordshire.gov.uk Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role. Please note: The minimum essential criteria in the ideal candidate section detailed above will be used if you are applying under one of our Interview Guarantee Schemes, detailed below. About Staffordshire County Council We are no ordinary county council: Our Values: The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively. Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy: We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future. We look forward and race ahead - that goes for your career too. Our benefits: We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire Our recruitment process: As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
Added on 28 Aug 2026
Save to favouritesClerical Officer - Theatre & Inpatient Scheduling Team
NHS Jobs - Shrewsbury
from £25,272 a year
ContractFull time
For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack.
Added on 28 Aug 2026
Save to favouritesJunior Learning Support Technology Officer ( 100402)
City st georges - LONDON
£30,378 to £31,236 a month
HybridPermanentFull time
City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions. Our research is engaged, at the frontier of practice and has a positive impact on the world around us. ** Background The Broadcast and Media Services (BMS) team is seeking an enthusiastic Junior Learning Support Technology Officer to support students from the Journalism and Media, Culture and Creative Industries departments within the School of Communication and Creativity (SCC). Based within the University's media equipment store, you will be responsible for the issue, return, maintenance and administration of audio, video and multimedia equipment. The role focuses on supporting equipment loans, advising students on the use of portable media equipment, maintaining the kit room to a high standard, and working closely with colleagues in SCC, BMS and IT.
Added on 26 Aug 2026
Save to favourites202608: Prison Officer - HMP Channings Wood
Ministry of Justice - Newton Abbot
On-sitePermanentFull time
Prison officer - HMP Channings Wood HMP Channings Wood, Greenhill Ln, Denbury, Newton Abbot TQ12 6DW Starting salary: £36,816 (for a 39 hour week inc 20% unsocial) City/Town: Torquay Region: South West Vacancy type: Merit Skilled Worker visa sponsorship may be available for this role, subject to eligibility and in line with the UK Immigration Rules in force at the time of application. However, due to current immigration requirements and recruitment timescales, candidates who require Skilled Worker visa sponsorship are unlikely to be sponsored if applying to this campaign. Applicants are strongly encouraged to consider their right to work in the UK carefully before applying. You can read more about Skilled Worker visas and eligibility criteria at gov.uk. The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. An extraordinary job In this unique career, you’ll have the opportunity to carry out many different roles in any one day. During the recruitment process you will be assessed on: • communicating and influencing • managing a quality service • making effective decisions • caring To become a prison officer, you will need to: • be at least 18 years old at the commencement of employment • meet the Civil Service Nationality requirements • pass a medical and fitness assessment • meet the required eyesight standard in both eyes • for safety reasons, meet a suitable standard of hearing. • Whilst tattoos are permitted, including those that are visible, they must not be deemed as offensive, discriminatory, violent, or intimidating in any way. Facial tattoos are generally not acceptable, except where this is for cultural, religious, or medical reasons. For safety reasons, everyone training to be a prison officer needs a suitable standard of hearing (without the use of hearing aids). To work in a high security prison (category A) you must have been a resident in the UK for the last 3 years. How to apply Once you have completed your initial application form. You will then be invited to complete stage 1 of the online tests, to see if you have basic judgement and numerical skills. If you are successful, we invite you to the stage 2 values based assessment (VBA) If you pass the VBA, you'll progress to the Online Assessment Centre (OAC). Candidates who achieve a higher pre-determined VBA score may be invited to the OAC sooner. Once you’ve successfully completed the OAC and you are allocated to a vacancy, you will complete a medical and fitness test. This will cover an eyesight test, hearing test and basic health screening, including a blood pressure check. Pay The initial training is 37 hours a week. After training, you can choose to work 37, 39 or 41 hours a week. Your annual salary will reflect your weekly hours. • 37 hours a week = £34,928 a year • 39 hours a week = £36,816 a year • 41 hours a week = £39,334 a year All salary figures quoted include any additional allowances. The standard working week of a prison officer is based on a 39 hours per week shift pattern. Benefits • 25 days’ annual holiday (rising to 30 days after 10 years’ service) • paid time off for public holidays and 1 extra privilege day • Civil Service pension with employer contributions of 28.97% • cycle to work scheme, travel loans and other benefits Read more about prison officer benefits Job offers: merit vacancy This is a merit job vacancy. If you are successful at the online assessment centre, you will be added to a merit list based on your score. When all applicants have completed the assessment centre, the prison will make job offers to individuals with the highest scores first when positions become available. You can stay on the merit list for 12 months. After this, you’ll need to apply again. Operational Support Grade Role Our Online Assessment Centre (OAC), will not only assess you against the key criteria to become a prison officer but will also determine your suitability for appointment as an operational support grade OSG If following attendance at your OAC, you are unsuccessful in your application to become a prison officer, we may instead offer you an alternative role as an OSG. Operational support grade - Ministry of Justice The Civil Service Code sets out the standards of behaviour expected of Civil Servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. If you feel the recruitment process has breached the principles you can raise a complaint by contacting Shared Services Connected Ltd: call 0845 241 5358 (Monday to Friday 8am - 6pm) or email Moj-recruitment-vetting-enquiries@gov.sscl.com Diversity & Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy Reasonable adjustment support Just tick ‘yes’ when it asks if you think you might need a reasonable adjustment.
Added on 1 Sept 2026
Save to favouritesDeputy Chief Information Officer (Digital Services)
Norfolk Community Health and Care NHS Trust - St Ives
£94,356 - £108,814 per annum
PermanentFull time
A Vacancy at East of England Community Health and Care NHS Trust. Shape the future of digital healthcare. Lead services that make a real difference to patients and staff. We are seeking an exceptional and ambitious digital leader to join our senior Digital Services team asDeputy Chief Information Officer (Digital Services). This role supports services across the full geography of our organisation and is not solely based in one location. We welcome applications from candidates across all areas served by the Trust and are keen to build a team that reflects the breadth of the communities and services we support. Regular travel across the geography will be required. This is a rare opportunity to play a key leadership role in delivering high-quality, resilient and innovative digital services that support frontline community healthcare. Reporting directly to the Chief Information Officer, you will provide operational leadership across a broad portfolio encompassing clinical systems, digital service delivery, technical architecture, cyber security, digital training and service transitions. As a member of the senior digital leadership team, you will help shape and deliver our digital strategy, ensuring technology and innovation drive better outcomes for patients, staff and partner organisations. Shortlisted candidates will be invited to a virtual stakeholder event, scheduled for 30 minutes on Thursday 17th September. If successful at panel, candidates will be invited back for a face-to-face interview, scheduled for 1 hour on Friday 18th September at the Norwich Community Hospital site on Bowthorpe Road, Norwich NR2 3TU. About the Role The Deputy CIO (Digital Services) will lead the operational delivery of critical digital services across the organisation. You will oversee clinical systems, digital infrastructure and service management functions, ensuring systems remain secure, reliable and aligned with NHS standards and best practice. You will: • Lead and develop high-performing digital services teams. • Direct the delivery and continuous improvement of critical digital platforms and clinical systems. • Oversee the organisation's technical authority, providing leadership on architecture, standards, interoperability and digital assurance. • Drive cyber resilience, information governance and digital security compliance. • Lead digital service transitions, ensuring successful implementation and adoption of new technologies. • Manage supplier relationships, contracts and service level agreements. • Support innovation, research and emerging technologies that improve healthcare delivery. • Contribute to strategic planning, financial management and organisational transformation initiatives. Why Join Us? This is an exciting time to join our organisation as we continue to expand our digital ambitions and transform how healthcare services are delivered. You'll have the opportunity to: • Influence digital strategy at executive level. • Lead a talented and dedicated digital workforce. • Deliver innovative technologies that improve care and staff experience. • Work alongside clinical, operational and corporate leaders to drive transformational change. • Contribute to a culture of innovation, continuous improvement and excellence. Please note, the selection processes at East of England Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills. About You We are looking for an inspirational leader with significant experience in digital service delivery, technology operations and transformation within a complex healthcare or public sector environment. You will bring: • Extensive experience leading digital services and operational technology teams. • Strong knowledge of NHS digital standards, cyber security, information governance and digital assurance requirements. • Experience managing clinical systems, digital platforms and digital transformation programmes. • Excellent stakeholder engagement skills with the ability to influence at executive and board level. • Proven success leading change, service improvement and technology implementation programmes. • Experience managing complex supplier and partner relationships. • A collaborative leadership style that develops and empowers people and teams. • Strategic thinking combined with a practical approach to delivering results. This role supports services across the full geography of our organisation and is not solely based in one location. We welcome applications from candidates across all areas served by the Trust and are keen to build a team that reflects the breadth of the communities and services we support. Regular travel across the geography will be required. This advert closes on Monday 31 Aug 2026
Added on 5 Aug 2026
Save to favouritesSecurity Officer | Calderdale and Huddersfield Solutions Ltd
Calderdale & Huddersfield NHS Foundation Trust - Huddersfield
£26,926 per annum
PermanentFull time
To work as a key member of the department’s security & safety team, to provide expertise and effective coordination of site security, asset protection, and hazard avoidance services. To work closely with the site Security Manager & Senior Estates Officer to provide an effective management and delivery of the site security services, within agreed guidelines and objectives, delivered to Calderdale and Huddersfield NHS Foundation Trust. Provide a safe secure environment for patient’s relatives and staff Hours: Vacancies available are for 12- hour rotating shifts ( including days, nights and weekends) and fixed 12-hour nigh shifts only. Rota will be discussed at interview. Previous applicants need not apply Maintaining a highly visible deterrent by patrolling of hospital site on foot. In doing this checking all property and land associated with the Trust & CHS is secure and free of hazard. · Identify and report any Incidents, hazards, damage, or suspicious activity. · Respond to any security/fire related incidents on CHFT & Community sites. · Respond to Intruder incidents as appropriate ensuring that a detailed incident report is made out. · Calls for assistance from Ward/Department staff to deal with such duties as locked areas, missing patients, problems with patients/visitors and incidents of violence and aggression. · Use of appropriate restraint techniques if/when trained to do so. · Acting on all emergency calls, immediately. · Responding to Alarm activations ensuring that alarms are dealt with in accordance with written protocols and procedures and any faults reported as necessary. · Respond to and escalate reports of losses, theft, damage and as required. · Attending Fire alert calls, report any faults to Estates helpdesk. · Respond to calls of direction from the control room operators. · Monitor the access control systems, paying particular attention to break glass notifications, doors left open, faults and temporary interruptions to service and override the access control system as and when required for example to let an authorised person/contractor. At CHS we understand the differences in delivering our services in complex environments and we have a flexible approach to meet the needs of our customers. Our Estates and Facilities management functions alongside our Medical Engineering, decontamination and procurement service, provides the following: • Fully managed estate and building maintenance • Medical engineering/equipment maintenance/ decontamination • Procurement advice, guidance and governance • Capital project management • Transport • Grounds maintenance. • Portering • Catering • Cleaning (including robot and deep cleaning) All provided to nationally recognised standards giving you assurance that your premises and equipment will be the best they can, and your customers will have confidence in you as a provider. Communication and Relationship Skills Receive and review information and escalate where appropriate. Maintain close liaison with departmental heads on practical aspects of security precautions and to the unit security officer. Communication both written and verbal, to all levels of staff relating to the provision of estates services. Advise, remind, and encourage staff members to develop an interest in crime prevention and protection of personal, patients and Trust property. Keeping a record of all duties carried out each shift in a personal log as well as entering in the office log. Issuing and recording of access control ID cards and issue of secure keys. Complete incident reports as requested by the Senior Estates Officer/Security Manager Support the Equality & Diversity Agenda within the Directorate. To participate in contingency plans on emergencies in the regulation, control and supervision of traffic as laid down in the major incident manual. Knowledge, Training and Experience Hold or willing to work towards SIA licenses for Security Guarding & Public Space CCTV Undertake such training as required to fulfil the responsibilities of the post as agreed with the Senior Estates Officer/Security Manager Analytical and Judgmental Skills Pass all relevant information to the appropriate departments as directed. Comply with GDPR guidelines. Recognise and act accordingly and with empathy where the cognitive impairment of an individual affects their behaviour in a healthcare setting. Responsibility for Patient Care Ensuring that all Security & Estates Services issues, are responded to in an effective and timely manner to support and enhance patient experience and care. Give clear information to patients and visitors when asked or during incidental contact. Responsibilities for Financial and Physical Resources Ensure all estates services are delivered in accordance with Trust guidelines. Identify and action any poor practice which may result in financial loss to the Trust & CHS and report such to the Senior Estates Officer/Security Manager Responsibilities for Human Resources Assist with staff training for Security Personnel. Working closely with the Senior Estates Officer/Security Manager to assist with short term cover plans. Undertake all such reasonable other duties as may be required as part of the role. This advert closes on Wednesday 26 Aug 2026
Added on 20 Aug 2026
Save to favourites6756 - Farm and Conservation Service Officer - National
Natural England - National, National
from £28,910 a year
HybridPermanentFull time
As an Officer in the Farm and Conservation Service, you will work closely with colleagues to triage and deliver Protected Sites and Agri-environment casework, responding to customer queries within statutory deadlines and service level agreements, review and develop guidance, abide by robust recording protocols and support colleagues. This is an exciting and important role within the Farm and Conservation Service as work capacity grows. Key Tasks/Principal Accountabilities Answering queries from a range of stakeholders, working with a range of partners, customers and colleagues to meet Service Level Agreement deadlines. Deliver casework and administrative activities through the application of guidance and training with the support of functional management, across Protected Sites and/or Agri-environment casework. Resolve technicals queries which require researching and organising information within a relatively structured and defined area of activity, applying judgment were recommending or taking an appropriate course of action. Deal with issues and problems relating to the maintenance, coordination and improvement of established service delivery approaches within well-defined work areas. Where casework or activities require specific local knowledge, liaise with Area Teams and coordinate the response to the customer where relevant. Assist in reviewing and updating policies and guidance documents (as per the team and wider NE policies), including team training documents. Share knowledge and expertise with others within team so that you can develop together and be willing to learn new work areas. Assist in delivering the team’s communications plans as required. Capture, collate and input data onto corporate systems within policy guidelines and processes to ensure reliable data is captured with accuracy. Present information clearly and accurately, including on casework, customers or targets to support team delivery. Contribute to reviews of performance, systems and processes and seek opportunities for improvements, enhancements and innovation. Be willing to engage in the full working remit of the team as necessary which could include; SharePoint management, support and engage with team activities/events, and any other required tasks.
Added on 26 Aug 2026
Save to favouritesSecurity Officer - Central London - Immediate Start
Magenta Security Services - London
from £12.77 an hour
On-sitePermanentFull time
Access Control & Surveillance • Monitor and control access to the premises, ensuring only authorized personnel and visitors are allowed entry. • Operate security surveillance systems, including CCTV, to monitor activities within and around the corporate site. • Conduct regular security patrols to identify potential risks or hazards and respond to incidents appropriately. Customer Service & Communication • Provide exceptional customer service to employees, visitors, and contractors, ensuring a positive experience while maintaining security protocols. • Act as a point of contact for visitors, contractors, and employees, offering assistance while ensuring security measures are followed. • Liaise with management and emergency services in the event of an incident or emergency. Incident Response & Emergency Procedures • Respond promptly and efficiently to security incidents, emergencies, or disturbances. • Implement and follow the company’s emergency protocols in the event of fire, medical emergencies, or security threats. • Assist with evacuations and coordinate with relevant authorities during emergency situations. Patrolling & Risk Prevention • Conduct regular foot and vehicle patrols around the premises, checking for any security breaches, hazards, or suspicious activities. • Identify and report any risks or vulnerabilities to the Security Team Leader and take appropriate action to mitigate potential threats. Reporting & Documentation • Maintain accurate and detailed records of incidents, patrols, and security-related activities. • Complete daily activity logs and shift handover reports to ensure seamless communication between shifts. • Write incident reports and provide written statements when required. Compliance & Policies • Ensure adherence to all security policies and procedures, maintaining a safe and secure working environment. • Stay up to date with any changes in company security policies or legislation that may affect operations. • Assist with regular security audits and inspections to ensure compliance with all regulations and standards. Collaboration & Teamwork • Work closely with other team members, supervisors, and management to maintain a safe and secure environment. • Participate in regular team meetings and training sessions to keep up with the latest security procedures and best practices.
Added on 26 Aug 2026
Save to favouritesEquality, Diversity and Inclusion Officer – Patient Experience
East of England Community Health & Care NHS Trust - St Ives,
£39,959 - £48,117 per annum, pro-rata
PermanentFull time
A Vacancy at East of England Community Health and Care NHS Trust (Cambridgeshire). Equality, Diversity & Inclusion Officer – Patient Experience (Band 6) East of England Health and Care NHS Trust Make a difference. Amplify every voice. Help reduce health inequalities. Are you passionate about equality, diversity and inclusion? Do you believe that everyone should have equitable access to high-quality healthcare and the opportunity to have their voice heard? We are seeking an enthusiastic and experienced Equality, Diversity & Inclusion (EDI) Officer – Patient Experience to lead our patient-focused EDI agenda and help ensure services are shaped by the communities we serve. This exciting role offers the opportunity to influence change across the Trust, improve patient experiences, and champion the needs of diverse and seldom-heard communities. (Should we receive a high number of applications we reserve the right to close this vacancy at any point after 19-08-2026) What you'll do Lead and develop the Trust's patient-focused EDI programme. Work directly with patients, carers, community organisations and protected characteristic groups. Analyse patient feedback and experience data to identify health inequalities and opportunities for improvement. Support co-production and engagement initiatives that ensure every community has a voice in shaping services. Lead Equality Delivery System (EDS) work and support compliance with the Equality Act 2010 and Public Sector Equality Duty. Collaborate with clinical and operational teams to embed inclusive practice throughout the organisation. Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives. There’s one reason why our services are outstanding – and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey. If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development. Proactively design and lead the implementation of the patient experience EDI agenda within the Trust by involving those that use our services. Provide a visible presence across the Trust, acting as a resource and role model for staff. Provide specialist patient focused EDI support, advice and guidance to all Trust staff in accordance with current legislation, NHS initiatives and best practice, to ensure compliance with the Equality Act 2010 and Public Sector Equality Duty (PSED), and ensuring considerations are built into all service plans. Act as a principal contact for all external agencies, building trusted relationships with community organisations supporting protected characteristic groups. Lead the Domain 1 Equality Delivery System (EDS) evidence gathering, stakeholder engagement, scoring and improvement plans. Work across all services to ensure staff are aware of the Trust’s legal responsibilities and duties in relation to Equality and Diversity to ensure full use of EDS2. In addition, they will work with and through other Trust specialists to ensure EDI is embedded. Provide leadership and specialist advice on interpretation, translation and accessible communication provision, monitoring effectiveness and using patient feedback and demographic data to identify gaps, reduce inequalities and improve access, experience and outcomes for diverse communities. Represent the Trust at local, regional and national meetings/ workshops and leading change and implementing best practices as required, leading system wide projects across a broad range of activities, including with partners, communities and service users where appropriate. Interpret patient experience data through a health inequalities lens, identifying disparities across protected characteristic groups, socio‑economic status, geography, and other determinants of health. Work collaboratively with services and community partners to design targeted engagement and improvement initiatives aimed at reducing inequalities in patient access, experience, and outcomes. Support the integration of health inequalities considerations into all patient‑facing policies, pathways, and service redesign work. Work with Coproduction leads and Patient Experience team, to ensure patient feedback systems are accessible to all communities, including those with disabilities or communication barriers, developing and delivering engagement plans aimed at increasing participation from seldom heard or marginalised communities. Working with the communications team, support initiatives to improve accessible communication (Easy Read, BSL, translations, alternative formats). The post holder is responsible for the production of annual reports on EDI for patients, and for reporting on the delivery of key EDI milestones in the Patient Experience Strategy, ensuring reports are produced in a timely manner to allow internal and external deadlines to be met. Contribute to the development of procurement processes and contracts that clearly specify Equality and Human Rights expectations on providers. Provide patient focused expertise on the Trust wide anti-racism strategy in relation to service provision. With Trust EDI workforce lead, deliver relevant EDI training sessions for Trust staff. Work alongside patient groups to co-produce initiatives that strengthen inclusivity in service design, contributing to and supporting the development and implementation of the Trust’s patient participation strategy. Be responsible for the design, development and implementation of policies, systems and processes to ensure patient experience and EDI is comprehensively assessed, implemented and evaluated. This will involve the review of technology systems and opportunities to enhance and support the Trust Digital Strategy. Work with the Co-production Leads to ensure that the community is represented with key community groups and under-represented population groups. Support the delivery of the Friends and Family Test, working with all services to support the production and implementation of action plans in response to service users’ feedback. Analyse patient experience data (FFT, surveys, PALS, complaints, demographic data) to identify inequalities in access, experience, and outcomes. Lead the development of workplans to improve the collation and analysis of data across the Trust improving patient equality demographics through patient records and patient surveys. Ultimately leading to an improvement in patient services based on ‘Expert by Experience’ data. Attend Trustwide meetings to present relevant information to large groups of multi-disciplinary attendees. This could include, annual reports, updates for improvement and national EDI updates which may require urgent Trust action. This will involve utilising influence skills and sensitive communication techniques. Act as a point of contact in responding to patient feedback as required in conjunction with other departments. Attend community and special interest groups to give presentations and training on the patient experience, equality, diversity and inclusion, acting as a visible point of contact to enable patients, the public and community partners to access patient feedback opportunities. Maintain accurate documentation and records of feedback received and actions taken. This will involve analysing information which require judgement across workplans and long-term Trust quality priorities. Be responsible for providing detailed analysis of patient and carer feedback, identifying any emerging themes or trends. Highlight trends and risks relating to inequity and recommend improvement actions. Maintain systems and processes to continually monitor standards, e.g. identifying risks, benchmarking, complex audits. Lead on the scope and acquisition of appropriate key charter marks and accreditations to meet the Trusts key strategic aims for service users. This advert closes on Sunday 23 Aug 2026
Added on 12 Aug 2026
Save to favourites