Relief Retail Security Officer
Mitie
PermanentFull time
£13.23 per hour + Paid Lunch Break Looking for a role where you're valued, supported and paid for every minute you're on shift - even your breaks? At Mitie, we recognise the importance of your time, which is why your lunch break is fully paid, meaning you earn more while taking the time you need to recharge. About the Role We're looking for a confident, approachable Retail Security Officer who can bring energy, professionalism and a calm presence to the shop floor. This is a role where no two days are the same as you'll be helping to protect people, prevent loss and create a safe, positive shopping experience for customers and colleagues alike. With flexible shifts discussed at interview, this is a great opportunity to find a working pattern that fits around your life while building a rewarding career with Mitie. What You'll Be Doing -Providing a visible, reassuring presence on the shop floor -Delivering outstanding customer service at all times -Deterring theft, anti-social behaviour and public order offences -Carrying out regular store patrols -Operating CCTV systems to reduce crime and stock loss -Working closely with store management teams -Supporting partnerships with Police and local crime networks -Using Body Worn CCTV to enhance safety for everyone onsite What You'll Need -A valid SIA licence (or willingness to complete the training - we may be able to support you with this) -A full 5-year checkable employment or education history (this is essential for vetting) -A proactive, professional and customer-focused approach Why Join Mitie? We don't just offer a job - we offer a package that supports you: -£13.23 per hour + PAID LUNCH BREAK (so you earn more for your time) -Guaranteed contracted hours, giving you stability, certainty and peace of mind -Generous annual leave, so you can properly switch off, recharge and enjoy time away from work -Pension schemes to help you plan and build for your future -Uniform provided, so you have everything you need to feel confident from day one -SIA licence renewals support, with the cost of these covered whilst in employment with Mitie (excluding DS&CP license) helping you stay qualified and ready to progress -Full induction and ongoing training, giving you the knowledge, support and confidence to succeed -Retail discounts, financial services and reward schemes to help your money go further -Online GP access for you and your family, giving you quick, convenient support when you need it -Apprenticeships and real career progression opportunities, so this can be the start of something bigger Don't miss out on this opportunity to join a supportive team where you're paid fairly for every minute you work!
Relief Retail Security Officer
Mitie
PermanentPart time
£13.23 per hour + Paid Lunch Break Looking for a role where you're valued, supported and paid for every minute you're on shift - even your breaks? At Mitie, we recognise the importance of your time, which is why your lunch break is fully paid, meaning you earn more while taking the time you need to recharge. About the Role We're looking for a confident, approachable Retail Security Officer who can bring energy, professionalism and a calm presence to the shop floor. This is a role where no two days are the same as you'll be helping to protect people, prevent loss and create a safe, positive shopping experience for customers and colleagues alike. With flexible shifts discussed at interview, this is a great opportunity to find a working pattern that fits around your life while building a rewarding career with Mitie. What You'll Be Doing -Providing a visible, reassuring presence on the shop floor -Delivering outstanding customer service at all times -Deterring theft, anti-social behaviour and public order offences -Carrying out regular store patrols -Operating CCTV systems to reduce crime and stock loss -Working closely with store management teams -Supporting partnerships with Police and local crime networks -Using Body Worn CCTV to enhance safety for everyone onsite What You'll Need -A valid SIA licence (or willingness to complete the training - we may be able to support you with this) -A full 5-year checkable employment or education history (this is essential for vetting) -A proactive, professional and customer-focused approach Why Join Mitie? We don't just offer a job - we offer a package that supports you: -£13.23 per hour + PAID LUNCH BREAK (so you earn more for your time) -Guaranteed contracted hours, giving you stability, certainty and peace of mind -Generous annual leave, so you can properly switch off, recharge and enjoy time away from work -Pension schemes to help you plan and build for your future -Uniform provided, so you have everything you need to feel confident from day one -SIA licence renewals support, with the cost of these covered whilst in employment with Mitie (excluding DS&CP license) helping you stay qualified and ready to progress -Full induction and ongoing training, giving you the knowledge, support and confidence to succeed -Retail discounts, financial services and reward schemes to help your money go further -Online GP access for you and your family, giving you quick, convenient support when you need it -Apprenticeships and real career progression opportunities, so this can be the start of something bigger Don't miss out on this opportunity to join a supportive team where you're paid fairly for every minute you work!
Relief Retail Security Officer
Mitie
PermanentPart time
£13.23 per hour + Paid Lunch Break Looking for a role where you're valued, supported and paid for every minute you're on shift - even your breaks? At Mitie, we recognise the importance of your time, which is why your lunch break is fully paid, meaning you earn more while taking the time you need to recharge. About the Role We're looking for a confident, approachable Retail Security Officer who can bring energy, professionalism and a calm presence to the shop floor. This is a role where no two days are the same as you'll be helping to protect people, prevent loss and create a safe, positive shopping experience for customers and colleagues alike. With flexible shifts discussed at interview, this is a great opportunity to find a working pattern that fits around your life while building a rewarding career with Mitie. What You'll Be Doing -Providing a visible, reassuring presence on the shop floor -Delivering outstanding customer service at all times -Deterring theft, anti-social behaviour and public order offences -Carrying out regular store patrols -Operating CCTV systems to reduce crime and stock loss -Working closely with store management teams -Supporting partnerships with Police and local crime networks -Using Body Worn CCTV to enhance safety for everyone onsite What You'll Need -A valid SIA licence (or willingness to complete the training - we may be able to support you with this) -A full 5-year checkable employment or education history (this is essential for vetting) -A proactive, professional and customer-focused approach Why Join Mitie? We don't just offer a job - we offer a package that supports you: -£13.23 per hour + PAID LUNCH BREAK (so you earn more for your time) -Guaranteed contracted hours, giving you stability, certainty and peace of mind -Generous annual leave, so you can properly switch off, recharge and enjoy time away from work -Pension schemes to help you plan and build for your future -Uniform provided, so you have everything you need to feel confident from day one -SIA licence renewals support, with the cost of these covered whilst in employment with Mitie (excluding DS&CP license) helping you stay qualified and ready to progress -Full induction and ongoing training, giving you the knowledge, support and confidence to succeed -Retail discounts, financial services and reward schemes to help your money go further -Online GP access for you and your family, giving you quick, convenient support when you need it -Apprenticeships and real career progression opportunities, so this can be the start of something bigger Don't miss out on this opportunity to join a supportive team where you're paid fairly for every minute you work!
Relief Retail Security Officer
Mitie
PermanentPart time
£14.54 per hour + Paid Lunch Break Looking for a role where you're valued, supported and paid for every minute you're on shift - even your breaks? At Mitie, we recognise the importance of your time, which is why your lunch break is fully paid, meaning you earn more while taking the time you need to recharge. About the Role We're looking for a confident, approachable Retail Security Officer who can bring energy, professionalism and a calm presence to the shop floor. This is a role where no two days are the same as you'll be helping to protect people, prevent loss and create a safe, positive shopping experience for customers and colleagues alike. With flexible shifts discussed at interview, this is a great opportunity to find a working pattern that fits around your life while building a rewarding career with Mitie. What You'll Be Doing -Providing a visible, reassuring presence on the shop floor -Delivering outstanding customer service at all times -Deterring theft, anti-social behaviour and public order offences -Carrying out regular store patrols -Operating CCTV systems to reduce crime and stock loss -Working closely with store management teams -Supporting partnerships with Police and local crime networks -Using Body Worn CCTV to enhance safety for everyone onsite What You'll Need -A valid SIA licence (or willingness to complete the training - we may be able to support you with this) -A full 5-year checkable employment or education history (this is essential for vetting) -A proactive, professional and customer-focused approach Why Join Mitie? We don't just offer a job - we offer a package that supports you: -£14.54 per hour + PAID LUNCH BREAK (so you earn more for your time) -Guaranteed contracted hours, giving you stability, certainty and peace of mind -Generous annual leave, so you can properly switch off, recharge and enjoy time away from work -Pension schemes to help you plan and build for your future -Uniform provided, so you have everything you need to feel confident from day one -SIA licence renewals support, with the cost of these covered whilst in employment with Mitie (excluding DS&CP license) helping you stay qualified and ready to progress -Full induction and ongoing training, giving you the knowledge, support and confidence to succeed -Retail discounts, financial services and reward schemes to help your money go further -Online GP access for you and your family, giving you quick, convenient support when you need it -Apprenticeships and real career progression opportunities, so this can be the start of something bigger Don't miss out on this opportunity to join a supportive team where you're paid fairly for every minute you work!
Relief Retail Security Officer
Mitie
PermanentFull time
£13.23 per hour + Paid Lunch Break Looking for a role where you're valued, supported and paid for every minute you're on shift - even your breaks? At Mitie, we recognise the importance of your time, which is why your lunch break is fully paid, meaning you earn more while taking the time you need to recharge. About the Role We're looking for a confident, approachable Retail Security Officer who can bring energy, professionalism and a calm presence to the shop floor. This is a role where no two days are the same as you'll be helping to protect people, prevent loss and create a safe, positive shopping experience for customers and colleagues alike. With flexible shifts discussed at interview, this is a great opportunity to find a working pattern that fits around your life while building a rewarding career with Mitie. What You'll Be Doing -Providing a visible, reassuring presence on the shop floor -Delivering outstanding customer service at all times -Deterring theft, anti-social behaviour and public order offences -Carrying out regular store patrols -Operating CCTV systems to reduce crime and stock loss -Working closely with store management teams -Supporting partnerships with Police and local crime networks -Using Body Worn CCTV to enhance safety for everyone onsite What You'll Need -A valid SIA licence (or willingness to complete the training - we may be able to support you with this) -A full 5-year checkable employment or education history (this is essential for vetting) -A proactive, professional and customer-focused approach Why Join Mitie? We don't just offer a job - we offer a package that supports you: -£ 13.23 per hour + PAID LUNCH BREAK (so you earn more for your time) -Guaranteed contracted hours, giving you stability, certainty and peace of mind -Generous annual leave, so you can properly switch off, recharge and enjoy time away from work -Pension schemes to help you plan and build for your future -Uniform provided, so you have everything you need to feel confident from day one -SIA licence renewals support, with the cost of these covered whilst in employment with Mitie (excluding DS&CP license) helping you stay qualified and ready to progress -Full induction and ongoing training, giving you the knowledge, support and confidence to succeed -Retail discounts, financial services and reward schemes to help your money go further -Online GP access for you and your family, giving you quick, convenient support when you need it -Apprenticeships and real career progression opportunities, so this can be the start of something bigger Don't miss out on this opportunity to join a supportive team where you're paid fairly for every minute you work!
Front Of House Security Officer
Mitie
PermanentFull time
Role PurposeTo deliver a professional, welcoming, and secure front of house service, acting as the first point of contact for visitors, colleagues, and contractors while maintaining a safe, secure, and efficient environment. Key Responsibilities -Provide an outstanding front of house and customer service experience. -Manage visitor access and access control procedures. -Monitor, identify, and report security risks, suspicious activity, and anti-social behaviour. -Escalate protest activity, demonstrations, or incidents that may impact safety or business operations. -Support emergency response procedures, including evacuations and incident management. -Maintain site security, safety, and operational standards. -Ensure a professional, welcoming, and secure environment at all times. Experience & Skills -Experience in a corporate security, front of house security, or customer-facing security role. -Previous experience within a corporate environment is essential. -Knowledge of access control systems and visitor management processes. -Strong observational, communication, and incident management skills. -Ability to remain calm, professional, and decisive under pressure. -Good understanding of security, health and safety, and emergency procedures. -Strong report writing and incident recording capabilities. -SIA Door Supervisor or Security Guarding Licence required. Personal Attributes -Professional, confident, and customer-focused. -Vigilant with strong attention to detail. -Proactive, resilient, and security-minded. -Demonstrates integrity, sound judgement, and professionalism. -Able to balance exceptional customer service with effective security presence.
Glasgow Support Security Officer
Mitie
PermanentFull time
Support Retail Security Officer - M&S Location: Glasgow - must be able to cover the following areas: Argyle Street, Battlefield, West End, Anniesland, Breahead, Bishops Briggs, Newton Mearns, East Kilbride & surrounding areas. Salary - £15.20 per hour Candidate must have own transport due to locations Join M&S as a Security Officer, where you'll play a vital role in creating a safe, welcoming and secure environment for our customers and colleagues. This isn't just a security role, it's a role for people who stay calm under pressure, lead with professionalism and take pride in delivering great service while protecting our stores, people and products. We're looking for confident, customer-focused individuals who can combine strong awareness with a warm and approachable attitude. You'll be a visible presence in store, helping customers feel supported while playing an important role in keeping the business safe and secure. -At M&S, our customers don't wait. You'll operate in a fast-paced retail environment, staying alert, responsive and ready to step in when needed. -Customer service is at the heart of the role. You'll create a welcoming store environment, greeting customers as they start shopping with us, while delivering professional support to both customers and colleagues. -You'll help keep our stores safe and secure. From preventing loss and responding to incidents, to identifying risks and supporting safe ways of working, you'll play a key role in protecting the M&S environment. -Being digitally confident is essential. You'll use store technology, including mobile reporting systems and body-worn cameras, to support store operations and incident management. -You'll stay calm under pressure. Whether responding to challenging situations or supporting emergency procedures, you'll always act professionally and confidently. -Being a team player is crucial. You'll work closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone. -Flexibility is vital. Retail moves fast and every day is different. You'll adapt quickly to changing situations to support the store when needed. What we're looking for -Previous security experience is preferred -A valid SIA licence is desirable, although not essential -Strong communication and interpersonal skills -A calm, confident and professional approach -A proactive mindset with the ability to make sound decisions quickly -A genuine passion for customer service and keeping people safe Important Information All candidates must be able to provide a 5-year checkable work history within the UK. This is a role where service, safety and professionalism come together every single day. Excellent Benefits -£15.20 per hour -20% colleague discount (after a qualifying period) -Company-funded SIA licence renewal -Share Incentive Plan -Save As You Earn Scheme -Cycle to Work Scheme -Life Assurance -Childcare Voucher Scheme Ready to make a difference? Take Your Marks and apply today
Night Retail Security Officer
Mitie
PermanentFull time
Pay Rate: £13.10 Location: St Austell Shift Pattern: Monday - Friday 22:00 - 05:00 Job Overview -To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. -Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. -To undertake additional training to ensure continuous self-development. Main Duties Operations -To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. -Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). -Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. -To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. -Comply with legal obligations and safety requirements of the role. -Follow instructions and procedures appropriately without unnecessarily challenging authority. -Work in a systematic, methodology and orderly way. Training -Fully and satisfactorily complete all required competency training. -To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. -Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. -You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety -Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. -Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. -Use common sense and initiative by immediately involving others if a situation appears to become threatening. -To maintain professional conduct in the face of difficult situations and challenging customers. -Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. -Keep to schedules and demonstrate commitment to Mitie and the Client. -To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). -To call emergency services and Communication Centre to report all incidents. What we are looking for -Previous Security Experience -SIA License -SC Clearance desirable
Housing Tenancy Services officer
Triumph Consultants Ltd - London
£22.03 to £22.03 an hour
TemporaryFull time
What's involved with this role: Merton 000B 4F66 / 1 Housing Tenancy Services officer London, Clarion Housing Triumph Consultants are looking for a Housing Tenancy Services Officer to deliver improved responsive services to tenants, dealing with projects and helping customers who may be vulnerable. You will have a good understanding of social housing legislation and tenancy management. Contract is for 3 months in Morden SM4 5BE Housing Tenancy Services Officer Pay Rate: £22.03 per hour PAYE Hours per week: 36 hrs Monday – Friday, normal working hours Contract length: 3 months Location: Morden SM4 5BE Hybrid working - 3 days office/site and 2 days wfh. Some home working, attendance at offices and residents’ homes as and when required. Basic DBS required Key requirements: Experience of working within Housing Tenancy Services officer, delivering improved responsive services to tenants Experience of working in a customer complaints/resolution environment A good understanding of social housing legislation and tenancy management Experience of dealing with projects and helping customers who may be vulnerable Experience of excellent working relationships with colleagues in operational teams, other internal teams as well as external agencies Proven experience of a front line customer focused role in the social housing sector Previous experience of project management methods Experience of successful working in Repairs & Maintenance or a housing association or local authority Key responsibilities: Participate and when required lead on local service resident engagement strategies Deliver improved responsive services to housing tenants, dealing with different types of projects, seeing them through to conclusion and often helping customers who may be vulnerable Supporting sign up and needs assessment of customers, at the handover of Regeneration properties Ensuring a complaint is resolved, or working with a whole block of tenants to support customers whilst services are restored Supporting engagement and delivering an estate event or facilitating and co-ordinating responses to customers Working with the Neighbourhood Response team, Customer Service team and Customer Response team Reference: Merton 000B 4F66 / 1 Housing Tenancy Services officer We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. 1 Job Ref: 000B 4F66 / 1 Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Please do try to resist contacting us with requests for progress updates. We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed. Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.
21665 - Operational Support Officer
Ministry of Justice - NEWPORT
from £25,582 a year
On-sitePermanentFull time
Proud to serve. Proud to keep justice going. Our Operational Support Officers within National Services provide excellent telephone and administrative support to court users. This position is predominately telephone-based and our training programme provides a structured yet flexible approach to building the skills required to perform this vital role. About us HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our National Service teams offer a wide range of support which includes assisting customers via the telephone, providing digital assistance, facilitating audio and video hearings, as well as supporting case progression and court hearings. We support multiple judications such as Social Service and Child Support, Family Public Law, Probation, Crime, Immigration and Asylum, Divorce, Online Civil Money Claims, Special Education Needs and Disability Tribunal (SEND), Mental Health Tribunal and the Single Justice Service. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply. Your role Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You need to be a confident communicator with the self-assurance to liaise with members of the public regarding complex and sensitive matters in a calm and professional manner. You will be supported by a Team Leader and, alongside our in-depth training programme, will have access to ‘SHELF’ (guidance document) to assist in your role. You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include: · Taking inbound calls from the public and legal representatives and returning calls as required. · Communicating effectively with the public, other court and tribunal users and representatives of other agencies and organisations. · Delivering a high standard of customer service, responding to enquiries with empathy and understanding, particularly in situations where individuals may be under stress or facing challenging circumstances. · Using email and webchat and undertaking general administrative work. · Interpreting information to accurately update digital records. Your knowledge, skills and experience Strong customer service skills with the ability to work in a service-led environment. Good digital and administrative skills; with excellent attention to detail. Effective communication and organisational skills. Able to communicate confidently in person, over the telephone, digitally and in written communications. Resilient and empathetic to be able to deal with sensitive information and situations. A team player; able to work collaboratively and flexibly to deliver HMCTS objectives. Please refer to the role profile attachment for more information. Further details The office is open Monday-Friday from 07:30 to 18:00. We can offer Saturday working as part of your weekly contracted hours. Saturday operating hours are 08:00 to 16:00. All of our staff are expected to work 6 Saturdays per year on a rota basis. Requests for particular shift patterns will be discussed with successful candidates upon successful completion of pre-employment checks. Standard full time working hours are 37 hours per week. Applications for part-time working will be considered, however due to the nature of the role the minimum we could consider is 30 hours per week, shift patterns will be between 08:00 and 18:00. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. Non-contractual hybrid working is currently available. Hybrid working arrangements will be determined by the business and are only relevant to particular teams, and only available when it has been established that delivering the service from home can be done effectively. We cannot facilitate requests for a particular work from home/working in the office schedule. Location You will be based in Newport. The address is Usk House, NP20 2GD. Training There is a 1-week induction that is full time but can be worked from home, following this a full-time 6-week training academy will commence, this is office based / in person. Requests for part-time training will be considered on a case-by-case basis and will only be approved if we can establish that we can ensure you will receive the full benefit of training and that all of the learning will be consolidated within that timeframe. Skilled Worker Visa This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules. From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here. Occasional travel to other courts For this post, occasional travel will be required for cover when needed.