Store Protection Officer
Mitie
PermanentFull time
Store Protection Officer - Waitrose LOCATION Sherborne Payrate £15.62 UNPAID Guaranteed Number of hours per week, permanent location Job Overview -Retail Security Officer role to protect the Waitrose store, its people, and/or assets by providing security and excellent customer service through Mitie and Waitrose key values. -£15.62 per hour payrate alongside numerous Mitie benefits including Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance and Childcare Vouchers! -Fantastic opportunity to join the evolving Waitrose and Mitie family!! -Full and extensive training will be provided including MAYBO and key focus on customer service -Company funded SIA licence renewal. -Fully supported by the NOC and be provided with technology such as body worn camera and incident reporting device. -Delivering results that meet and/or exceed the expectations of Mitie and Waitrose by using all technology provided and following ASCONE guidance. What we are looking for -Previous security experience -SIA License -Excellent communication skills at all levels. -Energy and enthusiasm Main Duties Operations -To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. -Fully engage with National Operations Centre (NOC) and Mitie management and use of all technology provided, including body cams and mobile devises to aid in the reporting of all incidents. -Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). -Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. -To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. There are also additional courses that are contractually required. -Work in a systematic, methodology and orderly way. Training -Fully and satisfactorily complete all required competency training. -To undertake training to ensure continuous self-development as directed by the Security Account Manager. -Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. -You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety -Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. -Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. -Use common sense and initiative by immediately involving others if a situation appears to become threatening. -To maintain professional conduct in the face of difficult situations and challenging customers. -Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. -Keep to schedules and demonstrate commitment to Mitie and the Client. -To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). -To call emergency services and Communication Centre to report all incidents.
Partnering Support Officer
Metropolitan Thames Valley Housing - UK, Europe
£33,391 to £35,780 a year
PermanentFull time
We have an exciting permanent opportunity for an experienced individual to work in our South London Regional Property Team. You will provide support to the Regional Repair Managers, Disrepair Manager, and Property Surveyors, helping contact customers, liaise with contractors, update business systems and ensure great record keeping is in place. This is a role within a responsive repairs environment and the ideal candidate will be used to working in a housing, repairs, or similar environment where organisation is key. What we’re looking for An excellent communicator, your experience and a relevant track record are an absolute requirement with demonstrable use of spreadsheets, IT systems and other generic software. A natural curiosity for resolving problems and genuine passion for helping our customers. Commercial awareness and ability to interpret and follow businesses processes. Strong attention to detail, including identifying potential problems and good record keeping ensuring we document compliance with relevant legislation. Duties will include but will not be limited to the following Working with contractors and residents on responsive repairs (including Awaab’s Law), ensuring clear communication with all parties when booking and confirming appointments. Leading on keeping systems and records up to date and to control the data input to ensure accuracy. Supporting repairs and service delivery teams in effectively managing works, diaries, and cases. Proactively assisting the team with general administration or telephone duties, ensuring all internal processes are followed through to completion, and an excellent customer service is provided to all customers and stakeholders. What you'll need to succeed Experience of dealing with customers from different backgrounds, and delivering a positive and easy service to customers Experience of analysing customer feedback to achieve service improvements Attention to detail and accuracy in reporting Experience of working with external stakeholders Experience of dealing with customers and responding to customer enquiries on the phone and in writing An experienced user of Microsoft Office and the ability to easily learn other IT packages Strong administrative skills and the ability to manage a varied and demanding workload Ability to work independently and use initiative to problem solve What you need to do now If you're interested in this role, take a look at the attached Job Description for more details.
Catering Office Manager
NHS Jobs - Reading
£32,073 to £39,043 a year
PermanentFull time
All job description details along with the personal specification are attached. Further information is available upon request. Informal enquiries can be made to Jason Wigg (Jason.wigg@royalberkshire.nhs.uk)
Partnering Support Officer
Metropolitan Thames Valley Housing - UK, Europe
£33,391 to £35,780 a year
PermanentFull time
We have an exciting permanent opportunity for an experienced individual to work in our North London Regional Property Team. You will provide support to the Regional Repair Managers, Disrepair Manager, and Property Surveyors, helping contact customers, liaise with contractors, update business systems and ensure great record keeping is in place. This is a role within a responsive repairs environment and the ideal candidate will be used to working in a housing, repairs, or similar environment where organisation is key. What we’re looking for An excellent communicator, your experience and a relevant track record are an absolute requirement with demonstrable use of spreadsheets, IT systems and other generic software. A natural curiosity for resolving problems and genuine passion for helping our customers. Commercial awareness and ability to interpret and follow businesses processes. Strong attention to detail, including identifying potential problems and good record keeping ensuring we document compliance with relevant legislation. Duties will include but will not be limited to the following Working with contractors and residents on responsive repairs (including Awaab’s Law), ensuring clear communication with all parties when booking and confirming appointments. Leading on keeping systems and records up to date and to control the data input to ensure accuracy. Supporting repairs and service delivery teams in effectively managing works, diaries, and cases. Proactively assisting the team with general administration or telephone duties, ensuring all internal processes are followed through to completion, and an excellent customer service is provided to all customers and stakeholders. What you'll need to succeed Experience of dealing with customers from different backgrounds, and delivering a positive and easy service to customers Experience of analysing customer feedback to achieve service improvements Attention to detail and accuracy in reporting Experience of working with external stakeholders Experience of dealing with customers and responding to customer enquiries on the phone and in writing An experienced user of Microsoft Office and the ability to easily learn other IT packages Strong administrative skills and the ability to manage a varied and demanding workload Ability to work independently and use initiative to problem solve What you need to do now If you're interested in this role, take a look at the attached Job Description for more details.
Box Office Assistant
Fife Cultural Trust - Lochgelly
£25,604.23 to £26,786.83 a year, pro rata
On-siteTemporaryPart time
We have an exciting opportunity for a Box Office Assistant to join the team at Lochgelly Centre, working 32 hours over a four-week period. The role includes evening and weekend shifts on a rotational basis to support events and performances. As the first point of contact for customers and visitors, you'll provide a warm, welcoming, and efficient service, helping to create a positive experience for everyone who visits the Centre. Working as part of the Box Office team, you'll be involved in a variety of duties including ticket sales, cash handling, responding to venue and event enquiries, processing bookings, and providing information about OnFife's services and activities. This is a varied and rewarding role where you'll play an important part in delivering excellent customer service, supporting the day-to-day operation of the Centre, and contributing to the ongoing success and development of OnFife.
Retail Security Officer
Mitie
PermanentFull time
Job Overview -To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. -Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. -To undertake additional training to ensure continuous self-development. Main Duties Operations -To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. -Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). -Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. -To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. -Comply with legal obligations and safety requirements of the role. -Follow instructions and procedures appropriately without unnecessarily challenging authority. -Work in a systematic, methodology and orderly way. Training -Fully and satisfactorily complete all required competency training. -To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. -Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. -You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety -Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. -Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. -Use common sense and initiative by immediately involving others if a situation appears to become threatening. -To maintain professional conduct in the face of difficult situations and challenging customers. -Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. -Keep to schedules and demonstrate commitment to Mitie and the Client. -To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). -To call emergency services and Communication Centre to report all incidents. What we are looking for -Previous Security Experience -SIA License -SC Clearance desirable
Retail Security Officer
Mitie
PermanentFull time
Job Overview -To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. -Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. -To undertake additional training to ensure continuous self-development. Main Duties Operations -To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. -Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). -Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. -To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. -Comply with legal obligations and safety requirements of the role. -Follow instructions and procedures appropriately without unnecessarily challenging authority. -Work in a systematic, methodology and orderly way. Training -Fully and satisfactorily complete all required competency training. -To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. -Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. -You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety -Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. -Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. -Use common sense and initiative by immediately involving others if a situation appears to become threatening. -To maintain professional conduct in the face of difficult situations and challenging customers. -Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. -Keep to schedules and demonstrate commitment to Mitie and the Client. -To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). -To call emergency services and Communication Centre to report all incidents. What we are looking for -Previous Security Experience -SIA License -SC Clearance desirable
Scheme Support Officer
Codi Group - Merthyr Tydfil
from £25,877.80 a year
On-sitePermanentFull time
A full-time, permanent Scheme Support Officer at our Support Housing Scheme, Marsh House, Merthyr Tydfil. The service provides 33 units of supported accommodation, staffed 24 hours for homeless people aged over 18. The purpose of this service is to support service users to develop independent living skills in the management of a household, their own finances and working towards establishing themselves in community services, whilst being supported with staff on site. This will be seen as a step up approach to more independent living in their own accommodation, limiting the need for further support and preventing any escalation of needs. As a scheme support officer you will be required to: Engaging and interacting with the people we support to help them connect with other support services Supporting Project Workers in delivering workshops relating to tenancy management and health and wellbeing Carrying out health and safety checks + wellbeing checks within the scheme Addressing any additional needs, the people we support might have Building community links and establishing partnerships that benefit our customers You will be faced with complex behaviours and needs, including alcohol misuse, mental health, substance misuse, and offending behaviour. You will work with a range of different personalities and behaviours so you will need to be able to adapt your approach to engage with a diverse cliental and manage disputes or conflicts appropriately.
Tenancy Management Officer
YHG - Manchester
£29,250 to £33,500 a year
PermanentFull time
Job Title: Tenancy Management Officer Salary: £29,250 - £33,500 Contract: Permanent Location: Regional - Greater Manchester Weekly Hours: 35 So…. What is this role exactly? We have an exciting opportunity for a Tenancy Management Officer to cover areas in and around across the Greater Manchester area. What will my working week look like? Living locally in or around Greater Manchester, you will travel around your ‘patch’ with the freedom to manage your diary around your customer visits and stakeholder meetings. You will also be required to visit our Head Office in Birchwood, Warrington (WA3 7QH), for meetings and training as and when required. What will I be responsible for doing? First and foremost, you will be working independently, taking the lead on the delivery of a first class, end-to-end customer focused tenancy management service. One of the great things about this role is you will have the flexibility to manage your own diary, choose a suitable working location that works for you and your customer base and be able to influence how our estates and neighbourhoods look and feel. It’s a very rewarding and exciting time to join Your Housing Group! And what would make me stand out from the crowd? To be a successful as a Tenancy Management Officer here at YHG, you will have… knowledge of the legal and regulatory framework of social housing and property / tenancy management good knowledge of best practice in safeguarding adults and safeguarding children a good level of understanding of Housing Management and relevant Housing services Ideally, you will… have a passion for delivering consistently high levels of customer service and making a positive difference to our customers lives be a real team player, working closely with colleagues within your own team and cross department decisions This role is really suited to someone who likes to lead, drive and deliver results that will improve Your Housing Group’s vision of being a sector leading landlord and one that really values its staff and customers as it’s number one priority. That all sounds great, what’s in it for me? In return we offer £29,250 - £33,500per annum for a 35-hour week, and 23 days (pro-rata for part time) annual leave (holidays continue to increase with time served), plus 3 discretionary days between Christmas & New Year, plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance. On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through Medicash, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments), an option to buy up to one weeks further holiday, an annual volunteering day, and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names. At #TeamYHG we measure performance on outputs and quality, not hours and minutes. We offer a flexible, hybrid working culture where you’re trusted to get the job done. If you need time for an appointment, the school run or an exercise class, if it fits with business needs, we’re open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House – our purpose-built collaboration, wellbeing, and social space in Birchwood, Warrington. For more of our great benefits, please see the benefits information sheet attached/ available by visiting the vacancy on Your Housing Group’s career’s website - www.yourhousinggroup.co.uk/careers. And who are Your Housing Group? Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'. Additions As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check. Closing Date: 18th September 2026 We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment. Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG1
Specialist Payroll Officer
Triumph Consultants Ltd - Surrey
£35 to £35 an hour
TemporaryFull time
What's involved with this role: Role: Specialist Payroll Officer Ref: 137067 Pay Rate: £35.00ph PAYE Hours: 37 hours per week Length of Contract: 6months Location: Surrey Working Arrangements: TBC Specialist Payroll Officer Role Purpose The Specialist Payroll Officer will be responsible for delivering specialist payroll services, ensuring accurate, compliant and timely payroll processing while providing exceptional customer service. The role requires strong technical payroll knowledge, excellent analytical skills and the ability to resolve complex payroll queries and issues. Key Responsibilities Manage and resolve complex payroll queries and calculations, providing expert advice to employees, managers and stakeholders. Ensure payroll processes comply with current legislation, including PAYE, National Insurance, pensions, statutory payments and relevant employment legislation. Undertake payroll audits, reconciliations and quality checks to ensure accuracy and compliance. Investigate discrepancies and implement effective solutions to complex payroll issues. Provide clear, professional and customer-focused advice, explaining complex payroll matters in an accessible way. Maintain up-to-date knowledge of payroll legislation, taxation requirements, policies and procedures. Work closely with the payroll team, HR, finance and other stakeholders to improve processes, efficiency and accuracy. Identify and share best practice and contribute to continuous improvement initiatives. Support the training and development of payroll colleagues, sharing specialist knowledge and expertise. Organise and prioritise own workload effectively, responding to changing business requirements. Deputise for the Hub Leader when required and support the day-to-day coordination of the payroll function. Essential Requirements Substantial experience working in a specialist payroll environment, with a strong understanding of end-to-end payroll processes. Excellent knowledge of PAYE, National Insurance, statutory payments, pensions, tax and payroll legislation. Experience of managing and resolving complex payroll queries and discrepancies. Proven experience undertaking payroll reconciliations, audits and accuracy checks. Strong analytical, numerical and problem-solving skills with excellent attention to detail. Excellent IT skills and experience using payroll and HR systems. Excellent written and verbal communication skills, with the ability to explain complex payroll information clearly to customers and stakeholders. Strong organisational skills and the ability to manage competing priorities and work to deadlines. Ability to work collaboratively with colleagues, HR, finance, external organisations and other stakeholders. Experience of supporting or mentoring colleagues and sharing specialist knowledge. A relevant payroll/business qualification such as CIPP, or equivalent practical knowledge and experience, is desirable. Commitment to providing a high-quality, customer-focused payroll service and taking ownership for the accuracy and delivery of work. Working Arrangements: Agile working, with a combination of home and office working in line with business requirements. Occasional travel to Council or customer sites may be required. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. 1 Job Ref: 137067 Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Please do try to resist contacting us with requests for progress updates. We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed. Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.