Office & Operations Manager
HR Surgery Ltd - Thames Ditton
£38,000 - £42,000 per annum, plus bonus
PermanentFull time
Job Advert Office & Operations Manager Salary: £38,000 - £42,000 per annum, plus bonus Role: Full time, Monday to Friday, 8.00am – 5.30pm Location: Office based - Thames Ditton We are looking for an experienced Office & Operations Manager to join our busy office. This role would suit someone with previous experience as an Office Manager, Operations Manager, Office Supervisor, Service Manager or Office/Service Team Leader, ideally within a home improvement, maintenance or similar service-based business. About us: Home Service Group was established in 2024, bringing together a network of established, family-founded plumbing, heating, electrical and property service companies operating across the South of England. Each business has built its own strong reputation over many years. The group was created to unify these companies under a shared vision, combining deep technical expertise and trusted service with group-level standards, systems and centralised account management. Today, the group delivers consistent, high-quality property services across residential homes, schools, managed estates and commercial portfolios, offering the reliability of a larger organisation alongside the responsiveness of established local teams. As we continue to grow, our focus remains the same: to strengthen our network, invest in better systems and technology, and provide dependable service at scale for every client and partner. We are looking for an experienced Office & Operations Manager who will lead a team of around 11, ensuring the office operates efficiently, people perform at their best and the team takes ownership of delivering a high standard of service. Job Role: * Lead, manage and develop a team of approximately 11 employees across the administration and business support function. * Take full ownership of the day-to-day management and performance of the team. * Set clear roles, responsibilities and expectations for each team member. * Ensure workloads and daily tasks are appropriately delegated and completed. * Hold regular one-to-one meetings, team meetings and performance reviews. * Set measurable objectives and KPIs for individuals and the department. * Identify underperformance and address issues promptly and professionally. * Recognise high performers and create opportunities for development and progression. * Coach and mentor team members to improve capability, confidence and accountability. * Build a culture where employees take ownership rather than waiting to be instructed. * Ensure appropriate management cover is in place during holidays, sickness and periods of increased workload. About you: * Experience of managing and motivating a small team in a fast paced service environment, ideally home improvement, maintenance or similar. * CRM experience is preferred. * Strong organisation and prioritisation skills. * Confident managing performance and having difficult conversations. * A coaching and supportive management style. * Able to create a culture of ownership and accountability. * Confident handling changing priorities and pressure. * Excellent communication and people skills. The Benefits: * Casual dress. * Company events. * On-site parking. * Opportunity for progression. Could you be our Office & Operations Manager? Right to Work in the UK: Applicants must have the legal right to live and work in the UK. Given the role and salary level, this is not a role that will qualify for UK Sponsorship. We will respond to your application as soon as possible. Please bear with us, we are experiencing high numbers of applications at present.
Gatehouse relief officer
inploi - Wolverhampton
Competitive
PermanentFull time
Security Officer The benefits A competitive hourly rate of pay – paid monthly Access to Company Pension Scheme after qualifying period Health and Wellbeing Plans Wagestream - financial flexibility and instant access to earned and authorised wages Fizz Benefits – discounts, rewards, and benefits, helping you save money every day Full induction, ongoing training, and career development Quality kit and uniform, everything you need to perform your role effectively Funded SIA top up training Employee Assistance Program Refer a Friend Scheme The role Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed. Your core role will include but not be limited to the following activities: Ensure colleague safety, providing a sense of assurance for all Provide a smart, visible, proactive, and engaging security presence and deterrent Effective conflict management, always taking control of incidents Control access and egress, conducting security patrols to deter crime Able to proactively and professionally engage with the public Be aware of hazards and incidents, and responding appropriately Providing guidance, information and directing customers as a first point of contact Managing and following safety and security processes and procedures Working as part of a team, building strong working relationships Is this you At least 18 years old SIA Guarding or Door Supervision licence 5 years checkable work and address history Reliable, punctual, flexible, and smart in appearance Friendly, approachable, and always professional Enthusiastic and motivated to do a great job Ideally some experience within a Security environment or a customer facing role Able to interact with clients and customers in a positive manner Some experience working within a Security environment and working as part of a team Effective people skills, able to interact with clients and customers in a positive manner Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport, driving licence, utility bill dated in the last 3 months, HMRC letter, original bank statement, original payslip, birth certificate or a valid share code. This is us Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
Relief Security Officer
inploi - Welwyn Garden City
Competitive
PermanentFull time
Carlisle Support Services has an exciting opportunity for reliable and professional Relief Security Officers to work at QEII Hospital in Welwyn Garden City. The Benefits Flexible hours to suit your needs – you choose when you work. Flexible financial support with instant access to earned and authorised wages. Full induction and ongoing training to help you thrive in your role. Quality kit and uniform – so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Refer a Friend Scheme – earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. We have vacancies for exceptional customer focused Relief Security Officers to work on behalf of Carlisle Support Services at QEII Hospital in Welwyn Garden City. to cover shifts on an ad hoc basis as required. This is an opportunity to work in a vibrant and fast paced environment as a part of a professional and personable team. The Role We’re looking for motivated, approachable, and dependable people to join our team. We’re proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact. We’re looking for people who are Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Experienced in customer-facing roles or interested in building those skills. At least 18 years old - licence requirement by the Security Industry Authority. Punctual, dependable, flexible, and assured. SIA Guarding or Door Supervision licence holders. Previous experience in security is great, but if you’ve only recently got your SIA licence that’s fine. What’s just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team. Duties may include but are not limited to: Be aware of what's happening on-site at all times by following the handover procedure and reviewing information from previous shifts. Be aware of the relevant emergency and escalation procedures, as the first point of contact when an incident occurs. Secure the site by controlling access and egress, carrying out security patrols to deter crime. Be aware of hazards, reacting to medical incidents and responding appropriately. Ensure the control room/gatehouse is kept clean and tidy for the next shift. Operate the control room/gatehouse and reception systems. Physically fit as the role requires a degree of patrolling. Liaising with NHS staff. Responding to emergency bleeps. Responding to hig risk situation deal with members of the public in hospital. Hospital security experience preferred. Restraining patients if necessary if they become violent. Protection of NHS staff, equipment and other patients. Attributes: Provide a check-able work history for the past 5 Years and meet UK Home Office Security Screening Standards. Proven work experience as a Security Officer or in a customer service role. Proficiency in Microsoft Office Suite - especially Excel & Word. Previous experience with office equipment. Professional attitude and appearance. Solid written and verbal communication skills. Ability to be calm and professional when issues arise and deal with patients. Multitasking and time-management skills Full site induction and training will be provided to successful applicants. About Us We’re proud to work with some of the UK’s most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We’re committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference. Equality, Diversity, and Inclusion At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability. We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity. We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.
Community Fundraising Officer
Young People's Shop - Chichester
from £17,297 a year
Field-basedPermanentPart time
About Young People's Shop: YPS is a charity which offers free and confidential support for young people aged between 11 and 25 who are struggling with their mental health, our aim is to help young people overcome challenges, improve their wellbeing, and reach their full potential. through counselling, advice, mentoring, and practical support, we empower young people to make positive choices and build brighter futures. We are based in Chichester but aim to ensure that every young person in Chichester and Arun Districts can access help and advice when they need it. The Role: This is an exciting opportunity to shape a new role within a small, friendly charity. You will build relationships with local businesses, schools, clubs and community organisations; develop sponsorship and Charity of the Year opportunities; support fundraising events and individual fundraisers; and help inspire more people across our community to support our growing charity 'Young People's Shop'. We are looking for a confident, warm and self-motivated relationship-builder with experience of fundraising, business development or a related field and a track record of generating income. You will be joining an excellent team of professionals who are all dedicated to supporting our young people. Purpose of the Role: The Community Fundraiser will develop, manage and grow fundraising income from individuals, community groups, schools, local businesses, and events. The successful candidate will build strong relationships across the local community, inspire support for YPS’s work, and help secure sustainable funding to enable the charity to continue supporting young people.
Student Programmes Officer
Lancaster University
£33,002 to £37,694 a year
TemporaryFull time
Student Programmes Officer We are seeking to recruit a full-time Student Programmes Officer, fixed-term until July 2027. The post will be based in one of the Faculty’s academic departments and will lead and manage a team of student-facing professional services staff. The Student Programmes Officer works closely with academic colleagues and engages with colleagues from across the faculties and wider university to support the delivery and administration of student programmes and modules, and the student experience for both undergraduate and postgraduate taught students and postgraduate research students. You will work within the Faculty of Science & Technology and the Faculty of Health & Medicine’s joint Education Service, reporting to the Student Programmes Manager. Whilst a department will be assigned, you will be expected to work within other academic departments of the faculties as required. ABOUT YOU You will: Be able to demonstrate experience of managing a team of people or supervising colleagues to drive results and ensure effective change and continuous improvement. Be a self-motivated team player, with a commitment to professional development, for yourself and your team. Have experience of delivering high-quality administrative services in a Higher Education or other relevant environment. Be able to take the lead on quality assurance, quality enhancement, timetabling and assessment processes. Be able to demonstrate competent IT skills and the ability to work with new systems and software in an evolving digital environment. Be flexible and adaptable, with the ability to respond positively to changing priorities, team structures and organisational needs. THE BENEFITS OF THE ROLE Generous holiday leave - 25 days (pro-rata) annual leave plus University closure days and bank holidays. Access to employee pension scheme, and annual flexible benefits scheme. The Faculty and its departments offer a highly collegial and stimulating environment for career development based on our values and embedded Equality, Diversity and Inclusivity (EDI) considerations and actions. We are committed to family-friendly and flexible working policies on an individual basis as well as the Athena SWAN Charter, which recognises and celebrates good employment practices undertaken to address gender equality in higher education and research. Furthermore, we are active and progressive around sustainability, well-being and decolonising agendas. Further information about the Faculty of Science and Technology can be found at https://www.lancaster.ac.uk/sci-tech/. Informal enquiries are encouraged and can be made to Amy Pearson (Student Programmes Manager) at a.pearson6@lancaster.ac.uk.
Retail Security Officer
Mitie
PermanentPart time
Retail Security Officer (Full Time, 5 days a week) Bletchley 31 hours per week: Monday & Thursday 16:00-22:00, Friday & Saturday 15:00-22:00, Sunday 11:00-16:00 £12.71 per hour Paid breaks Minimum one years Security experience required Retail experience preferred Job Overview You are required to provide safety and security to our customer's property, people and/ or assets in line with the published Assignment Instructions, delivering results that meet and / or exceed the Key Performance Indicators. Provide exceptional customer service to both staff and visitors alike, as well as undertake additional training to ensure continuous self-development, all whilst upholding both Mitie and our client's reputation. Main Duties -Use ASCONE to maintain the security of the site -Conduct regular patrols of the site -Deliver customer service to both staff and visitors -Support the staff with any reasonable request -Ensure the relevant reports are completed in order for accurate information to be recorded Training For this role, you will be required to fully and satisfactorily complete all required competency training, as well as undertake additional training to ensure continuous self-development as directed by the Operations Manager. You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety -Look out for, and to immediately report, any Health & Safety hazards, or potential hazards on site -Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage, whilst using common sense and initiative to ensure the situation does not become threatening -Being both proactive and reactive when delivering customer service to diffuse situations to avoid escalation -To maintain professional conduct in the face of difficult situations and challenging customers -Complete an accurate and detailed entry of any incidents that occur on the system provided on site -To call emergency services and Control Room to report serious incidents What we are looking for -Valid Door Supervisor SIA Licence -Excellent customer service skills -Self-starter, can act without direction -Report Writing skills essential -Excellent communication skills -Ability to work well under pressure
Housing Options Officer
Broxtowe Borough Council - Beeston, Nottingham
£30,883 to £32,467 a year
On-sitePermanentFull time
Broxtowe Borough Council is looking to recruit a Housing Options Officer to help deliver and improve its Housing Options service. As a Housing Options Officer, your role will include daily contact with customers that require housing advice, are homeless or threatened with homelessness. Your role will be to interview customers and assess their housing situation in accordance with the Council’s statutory duties. You will then be expected to undertake the necessary investigations in accordance with the relevant legislation and guidance to make an assessment on what assistance is provided and duty is owed to customers. A key part of the role will be the prevention of homelessness and working with customers to remain in their homes or to assist them in finding accommodation elsewhere. Working with other agencies and negotiating with key stakeholders will be a key part to success in the role. You will work as part of the Housing Options Team and you will be expected to manage your own varied caseload. You will need to be able to communicate effectively with customers, both verbally and in writing, some of whom will be in distress because of the difficulties they are facing in their personal circumstance
Relief Security Officer
Mitie
PermanentFull time
Hourly Rate: £13.45 At Mitie, we are eagerly looking for passionate security enthusiasts to join our Security Guard teams nationwide for our new, exciting project with the Department for Work and Pensions (DWP). This is a fantastic opportunity to be part of a professional and dedicated team that makes a difference in communities across the United Kingdom. Job Overview Flexibility to travel, as this role will cover various DWP sites within the region Kings Lynn, Dereham, Fakenham, Wisbech, Peterborough, Thetford. Full UK driving licence required. -Ensure a safe and secure environment for the DWP staff, visitors, and property. -Patrol the premises regularly to identify potential security threats. -Respond effectively to emergencies or suspicious situations. -Liaise with local law enforcement and emergency services as needed. -Provide a high level of customer service and assist staff and visitors in any security-related matter. -Conduct routine security checks and submit incident reports as appropriate. -Adhere to Mitie and DWP security policies, procedures, and regulations Security and Health & Safety -Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. -Stay alert to any threats or changes within the work environment to take the appropriate action to reduce the chance of disruption, loss or damage. -Use common sense and initiative by immediately involving others if a situation appears to become threatening. -To maintain professional conduct in the face of difficult situations and challenging customers. -Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. -Keep to schedules and demonstrate commitment to Mitie and the Client. -To call emergency services and Communication Centre to report all incidents. What we are looking for. -Previous Security Experience -Licence required DS Licence Preferred -Full UK driving licence required.
Project Support Officer
Brackenberry Limited - Merseyside
from £14.73 an hour
On-siteContractFull time
We are working closely with Wirral MBC to assist with the appointment of a Project Support Officer, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: £14.73 - £18.98 per hour Summary: The Project Support Officer role will support the development and delivery of high-quality and timely Education, Health and Care Plans (EHCPs), while ensuring effective collation of information, communication, monitoring and auditing procedures are maintained in line with statutory requirements and corporate policies. Responsibilities: Provide effective project and administrative support to the SEND Service. Support the development and timely delivery of high-quality Education, Health and Care Plans (EHCPs). Assist in ensuring the Council meets its statutory duties under Part 3 of the Children and Families Act 2014. Coordinate and collate information from relevant professionals, services and stakeholders. Support effective communication across the SEND service and with partner agencies. Maintain accurate records, documentation and information systems. Essentials: Experience of working in an administrative, project support or coordination role. Experience of working within a local authority, education, health or social care environment is desirable. Understanding of SEND services, EHCP processes and relevant statutory requirements would be advantageous. Good knowledge of information management, record keeping and auditing procedures. Good IT and data management skills. Please note: You should be available to work immediately or at a short notice. You should have right to work in U.K Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service. #OR114059
Receptionist/Duty Officer
Watford FC Community Sports & Education Trust - Harrow
from £12,928.50 a year
On-sitePermanentPart time
Summary of Your Role Are you a team player who wants to make a positive difference in your local community? If this is you, come and join the team at Cedars Youth and Community Centre. As a Receptionist / Duty Officer you will be responsible for ensuring the delivery of a first-class customer experience to all customers that visit the Centre. Whilst coordinating bookings you will build relationships with centre customers and play a key role in developing the centre. Your Roles and Responsibilities, but Not Limited To Providing high quality customer service. Ensuring that customer records are accurately kept up to date both manually and electronically. Utilise the management booking system for customer bookings, payment collection and diary management purposes. Promote the centre to current and prospective customers/community groups to help the team increase income streams. Support the Centre Manager with the day-to-day running of the centre. To actively promote the centre and the various activities on offer, including holiday courses, birthday parties, young people activities, etc To support the fitness aspects of the gym and to be able to fully engage with users. To deal with booking enquiries for the Centre effectively, receive and record accurately all cash/cheque/credit card takings using the Xn Leisure system. Memberships, both gym and social, are maintained effectively and accurately and inductions arranged when necessary. To assist with the ‘set up’ of activities for external users. To assist with catering requirements for external hirers and the layout of catering. To understand the requirements of the local community. To promote activity programmes that will service the needs of the local Meriden community. To open up / close the Centre ensuring all procedures are correctly followed. Support the Centre Manager collate relevant reports as requested. Carry out all meaningful tasks, when so asked to do, by the Centre Manager. To actively promote the Trust in a positive and professional manner. Maintain an ‘office tidy’ environment. To champion Watford Welcomes values and contribute to all Equity, Diversity & Inclusion (EDI) activities. To be responsible for your own behaviour and act in a manner that avoids and discourages any form of discrimination or harassment; to comply with Watford FC CSE Trust Equal Opportunities Policy. Safeguarding and promoting the welfare of children & adult across the business, ensuring that Trust policies, procedures and practices in regard to safeguarding are followed at all times.