Housekeeper | Mersey Care NHS Foundation Trust
Mersey Care NHS Foundation Trust - Liverpool
£25,272 per annum, pro rata
PermanentPart time
We are seeking an individual to join our inpatient mental health service in our newly opened hospital at Mossley Hill - Roscoe Ward, 20 bedded male acute ward. As a Housekeeper under the supervision of the Registered Nurse and Nursing team you will support in ensuring a clean and safe environment where the individual needs of our service users are met in a timely and effective manner utilising best practice. Working as part of the team, you will help service users with their nutritional needs, assist in maintaining a clean and therapeutic environment, support and promote independent personal care as well as welcoming and greeting visitors to the ward. You will enjoy working as part of a highly skilled and motivated team within a dynamic and busy environment to deliver excellent care. This post is subject to an enhancedDisclosure and Barring Service (DBS) Check. The main duties of the role involve Meeting Nutritional Needs of the service users Maintaining a clean and safe Environment General housekeeping and admin duties Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles Meeting Nutritional Needs • To assist patients to order food that meets their dietary requirements. • To promote a pleasant environment for eating, i.e. remove any clutter from tables. • Take responsibility for food stores, ensuring it is clean at al times, i.e. discard out of date food, stock rotation. • To ensure temperature of ward fridge is monitored as per trust policy. • To ensure food in fridge is labelled and stored correctly. • To take responsibility for the staff fridge, i.e. discard out of date food. Maintaining the Environment • To establish a pleasant and welcoming atmosphere to patients, visitors and staff. • To carry out monitoring of service To establish delivery related to – cleaning, food, linen and the environment, with particular attention to the bathrooms and toilets (at agreed intervals). • To ensure all requirements for maintenance/repairs to equipment are reported in a timely manner to Estates. • To monitor response times for maintenance and report any issues to the Team Manager. • To maintain the cleanliness of all nursing equipment and trolleys. • To liaise with staff following the discharge of a patient with regards to the cleaning of the bed/bedroom in preparation for a new admission. • Check curtains/blinds are in good working order and rectify any faults. • To ensure that all alcohol gel dispensers are cleaned and replenished. • Monitor that correct waste management is being adhered to, especially confidential waste. • Keep notice boards and tidy and check that all posters/flyers are laminated and in date. • Keep patient information boards and displays up to date and clean and tidy. 1. Clinical • Facilitate and support the development of appropriate personal care • Facilitate and support self help, communication and social skills acquisition • Assist and promote independence with activities of daily living • Ensure appropriate records are maintained under the direction of the qualified • • Contribute to the involvement of service users, and carers/relatives in the • delivery of care • Provide reassurance and support to service users and carers/family • Work collaboratively within the Care team to ensure that service user’s needs • are met • Recognise and respond appropriately to urgent and emergency situations • Provide escort for service users and undertake transfer of service users as • directed • Report any concern regarding service user care to the Qualified Practitioner • Support an individual’s equality, diversity and rights. General • To ensure personal privacy, dignity and confidentiality is maintained at all times. • To assist with bed making, where appropriate, ensuring an adequate supply of linen is available at all times. • Liaise with domestic supervisor when deep cleaning is needed. • Ensure any items of broken or severely soiled furniture are reported to the Team Manage and collection and disposal arranged. • To receive and welcome visitors. • To respond to telephone calls in a courteous manner. • To receive and pass information to others, maintaining confidentiality. • To ensure cost effective use of resources. • To respond to patient concerns through communication with nursing staff. • To promote effective communication with patients, colleagues, other professionals and visitors to the trust. • Maintain a professional image at all times. Please see job description for further details. Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so This advert closes on Sunday 4 Oct 2026
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Home Care Worker - Evenings Full Time
East Midlands Homecare Limited - Sandiacre
£13.15 to £13.45 an hour
On-sitePermanentFull time
Sandiacre - Stapleford - Borrowash - Ockbrook - Draycott - Risley - Breaston - Long Eaton You do NOT need experience to come and work for us. You just need the right personal qualities and we will teach you the rest. You DO need a driving license and your own vehicle - car / van / moped / e-bike / bike Evening shifts - 3pm til approx 11pm Other shift patterns may be available 5 shifts per week You will be required to work every other weekend (you will get two fixed days off in the week) We are looking for a caring, compassionate and dedicated person to join our professional team at East Midlands Homecare. We welcome applications from candidates with experience in care and also those looking for a new exciting and challenging vocation. Whatever your background, full training will be provided and you will have the opportunity to complete a diploma or apprenticeship in Health and Social Care. You will be working in a dynamic, rewarding and fully supported environment with a team who enjoy making a huge difference to the lives of people in the local community who need a little help. WHAT WE CAN OFFER YOU • Full shifts – we don’t do split shifts • Full (paid) induction training • Opportunity to achieve a funded diploma / apprenticeship • Regular paid update training for all staff • In house career progression opportunities • 5.6 weeks paid holiday • Pension scheme with 3% employer contribution • Free uniform, PPE, DBS check • Generous tax free mileage allowance (approx 40p per mile) • You will be paid whilst attending all training and meetings • Refer a friend scheme - £300 bonus paid for successful recruitment • FREE Blue Light Card • Annual pay reviews YOUR ROLE Working in care, no two days will be the same and your role will be exciting and varied. Each of our clients have their own personal Plan of Care where you will find not only their practical requirements but also their likes, dislikes, lifestyle choices and support network details. Some of our main responsibilities are listed below, but the list is not exhaustive. • Assisting with personal needs inc washing and dressing, skincare, oral care • Continence management and catheter care • Medication administration and management • Food preparation and nutritional support • Assisting with mobility and using appropriate equipment • Monitoring health and wellbeing and supporting emotional needs • Assisting with household needs such as laundry and shopping • Keeping accurate records and reporting issues promptly • You need to be a caring and compassionate individual who is committed and enthusiastic • You need to work well in a team and also be pro-active and responsible when working alone. ABOUT US East Midlands Homecare is a local family run care provider who have been supporting people in the community for over 25 years. We work closely with Derbyshire Social Services and the Care Quality Commission. We pride ourselves on providing the very best level of care in the local community and are highly recommended by our clients. Our team of care workers assist people to live and enjoy life to the full, regardless of illness or disability. We respect privacy and dignity and promote independence and choice in everything we do. We take time to get to know our clients so that we can provide a personal service and support them not just with day to day care, but also socially and emotionally. As part of our dedicated team, you will make a real difference to people’s lives. We are a proud member of the Disability Confident employer scheme
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Care Assistant, St Albans (Full time)
STARLING HOMECARE - St Albans
£14.50 to £28 an hour
Field-basedPermanentFull time
Starling Homecare is a family owned, independently run homecare provider based in St Albans and registered with the CQC. We are looking for kind, reliable care assistants to support people in their own homes across St Albans and the surrounding villages. You will see the same clients regularly and help them with the things that let them stay at home: getting up and ready for the day, meals, medication prompts, keeping the house the way they like it, getting out and about, and company. You will notice when something is not right and say so. Pay: £14.50 an hour on weekdays and £15.00 an hour at weekends, paid for every visit you work. After your first three months you can move to our Committed Availability Rate of £16.00 an hour, every hour, if you keep around 40 hours of availability a week at the times our clients need us most. On top of your hourly rate: - Rate uplift to £21.00 an hour on bank holidays - Rate uplift to £28.00 an hour on Christmas Day and New Year's Day - 40p per mile between visits - £200 welcome bonus after your first three months, on the terms set out in your offer letter - Uniform and PPE provided - Company pension - After six months, an invitation to join our wellbeing package, including a 24/7 GP service, counselling, digital physiotherapy and savings on everyday shopping No experience is needed. We train you properly, at no cost to you, and you shadow experienced carers before your first visit on your own. Zero hours contract. This post is subject to an enhanced DBS check and satisfactory references. Starling Homecare is an equal opportunities employer.
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Care Assistant, Hemel Hempstead (Full time)
STARLING HOMECARE - Hemel Hempstead
£14.50 to £28 an hour
Field-basedPermanentFull time
Starling Homecare is a family owned, independently run homecare provider based in St Albans and registered with the CQC. We are looking for kind, reliable care assistants to support people in their own homes across Hemel Hempstead and the surrounding villages. You will see the same clients regularly and help them with the things that let them stay at home: getting up and ready for the day, meals, medication prompts, keeping the house the way they like it, getting out and about, and company. You will notice when something is not right and say so. Pay: £14.50 an hour on weekdays and £15.00 an hour at weekends, paid for every visit you work. After your first three months you can move to our Committed Availability Rate of £16.00 an hour, every hour, if you keep around 40 hours of availability a week at the times our clients need us most. On top of your hourly rate: - Rate uplift to £21.00 an hour on bank holidays - Rate uplift to £28.00 an hour on Christmas Day and New Year's Day - 40p per mile between visits - £200 welcome bonus after your first three months, on the terms set out in your offer letter - Uniform and PPE provided - Company pension - After six months, an invitation to join our wellbeing package, including a 24/7 GP service, counselling, digital physiotherapy and savings on everyday shopping No experience is needed. We train you properly, at no cost to you, and you shadow experienced carers before your first visit on your own. Zero hours contract. This post is subject to an enhanced DBS check and satisfactory references. Starling Homecare is an equal opportunities employer.
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Bank Care Assistant/Support worker-Loughborough
Red Apple Care Ltd - Loughborough
Field-basedPermanentPart time
Job summary Key benefits: £12.45–£13.50 per hour, plus mileage reimbursed at 35p per mile. Join a friendly, supportive local care team where your kindness, reliability and compassion can make a real difference to people’s lives every day. · Paid training from day one, including induction, shadowing and e-learning, so you feel supported and prepared. · Clear opportunities to grow through the unique Red Apple Career Pathway, with full support to complete recognised qualifications through our preferred provider. · A Disability Confident Committed employer that values inclusion and understands that not every disability is visible. · A warm, friendly and inclusive workplace culture, with an open-door approach and a team that is here to support you. Job description · Shifts start from 7:30 am, Monday to Friday, with some weekend availability required. Weekend patterns can be discussed at interview and may be alternate weekends or every weekend. · Red Apple Care Loughborough is a friendly local homecare provider that truly recognises our employees as our greatest asset. · We are looking for friendly, reliable and ambitious people to join our team of Care Assistants. Experience is welcome but not essential — if you have a caring nature and a positive attitude, we would love to hear from you. · You may already have many of the skills needed to be a great Care Assistant, and our industry-leading training will give you the confidence, knowledge and support to succeed. What we offer our Care Assistants: You will receive high-quality training and ongoing support so you can feel comfortable, confident and valued in your role. We listen to our Care Assistants and appreciate the difference you make every day. This is a rewarding role where every day is different, offering genuine job satisfaction and the chance to be part of a supportive, family-feel team.
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Care Assistant, Potters Bar (Full time)
STARLING HOMECARE - Potters Bar
£14.50 to £28 an hour
Field-basedPermanentFull time
Starling Homecare is a family owned, independently run homecare provider based in St Albans and registered with the CQC. We are looking for kind, reliable care assistants to support people in their own homes across Welwyn Hatfield and Potters Bar, including Hatfield, Welwyn Garden City, Welwyn, Brookmans Park, Welham Green, Cuffley and Potters Bar. You will see the same clients regularly and help them with the things that let them stay at home: getting up and ready for the day, meals, medication prompts, keeping the house the way they like it, getting out and about, and company. You will notice when something is not right and say so. Pay: £14.50 an hour on weekdays and £15.00 an hour at weekends, paid for every visit you work. After your first three months you can move to our Committed Availability Rate of £16.00 an hour, every hour, if you keep around 40 hours of availability a week at the times our clients need us most. On top of your hourly rate: - Rate uplift to £21.00 an hour on bank holidays - Rate uplift to £28.00 an hour on Christmas Day and New Year's Day - 40p per mile between visits - £200 welcome bonus after your first three months, on the terms set out in your offer letter - Uniform and PPE provided - Company pension - After six months, an invitation to join our wellbeing package, including a 24/7 GP service, counselling, digital physiotherapy and savings on everyday shopping No experience is needed. We train you properly, at no cost to you, and you shadow experienced carers before your first visit on your own. Zero hours contract. This post is subject to an enhanced DBS check and satisfactory references. Starling Homecare is an equal opportunities employer.
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Support Practitioners - Children We Care For (North)
Oxfordshire County Council - Banbury
£35,571 to £38,511 a year
PermanentPart time
About the Role This is one of those roles where no two days look the same and where every day offers the opportunity to make a genuine difference. As a Support Practitioner, you'll work closely alongside Social Workers to help progress children's care plans and provide practical, hands-on support to children, young people and families. You'll be the person helping turn plans into action, ensuring that children receive the support they need when they need it most. Your work could involve helping a young person prepare for independence, supporting family reunification, delivering life story work that helps children understand and make sense of their experiences, supervising family time, carrying out parenting assessments or providing additional practical support to help maintain stable placements. Every piece of work you undertake will have one thing in common: helping children achieve better outcomes and stronger futures. You'll spend time directly with children and families, often in their homes and communities, building trusting relationships and helping them make meaningful progress. You'll work collaboratively with colleagues and partner organisations, attend professional meetings, contribute to assessments and ensure that children's voices are reflected in plans and decisions that affect their lives. This role is ideal for someone who enjoys being out and about, building relationships, finding practical solutions and seeing the positive impact of their support. You'll be a key part of the wider team, contributing to safeguarding, supporting the duty service and helping ensure children and families receive consistent, high-quality support throughout their journey. About You We're looking for someone who believes in the potential of children, young people and families, even when life feels difficult. You'll have experience of working with children, young people or families, perhaps within social care, education, youth work, early years, community services or another related setting. You'll understand the challenges that some families face and be able to build positive relationships that encourage trust, confidence and change. You'll be a strong communicator who can adapt your approach to different situations and people. Whether you're supporting a child through life story work, working with parents to strengthen family relationships or collaborating with professionals from other agencies, you'll know how to engage people positively and professionally. You'll be resilient, organised and proactive, with the confidence to work independently while knowing when to seek advice and support. You'll be comfortable managing sensitive situations, maintaining accurate records and using your judgement to identify emerging risks and safeguarding concerns. Most importantly, you'll be passionate about helping children achieve their potential. You'll bring energy, compassion and a genuine commitment to improving lives, Rewards and Benefits Relocation allowance of up to £8,000 for eligible roles. Annual leave starting at 30 days per year (plus bank holidays). Option to buy additional holiday. A comprehensive Local Government Pension Scheme (LGPS). Flexible working. Employee Assistance Programme including access to health and wellbeing support 24x7. Range of family-friendly policies. Childcare vouchers, cycle to work scheme, electric car scheme, range of staff discounts including travel, holidays, insurance, food, health & leisure activities. Excellent learning and development opportunities. Our commitment to: Equality, Diversity and Inclusion At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all. Our commitment to: Guaranteed Interview Schemes As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service. Our commitment to: Safeguarding Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments. Our commitment to: Flexible Working We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service. Follow us on Social Media Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram.
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Support Practitioner - Children We Care For (South)
Oxfordshire County Council - Abingdon
£35,571 to £38,511 a year
PermanentFull time
About the Role This is one of those roles where no two days look the same and where every day offers the opportunity to make a genuine difference. As a Children we Care for Support Practitioner, you'll work closely alongside Social Workers to help progress children's care plans and provide practical, hands-on support to children, young people and families. You'll be the person helping turn plans into action, ensuring that children receive the support they need when they need it most. Your work could involve helping a young person prepare for independence, supporting family reunification, delivering life story work that helps children understand and make sense of their experiences, supervising family time, carrying out parenting assessments or providing additional practical support to help maintain stable placements. Every piece of work you undertake will have one thing in common: helping children achieve better outcomes and stronger futures. You'll spend time directly with children and families, often in their homes and communities, building trusting relationships and helping them make meaningful progress. You'll work collaboratively with colleagues and partner organisations, attend professional meetings, contribute to assessments and ensure that children's voices are reflected in plans and decisions that affect their lives. This role is ideal for someone who enjoys being out and about, building relationships, finding practical solutions and seeing the positive impact of their support. You'll be a key part of the wider team, contributing to safeguarding, supporting the duty service and helping ensure children and families receive consistent, high-quality support throughout their journey. About you We're looking for someone who believes in the potential of children, young people and families, even when life feels difficult. You'll have experience of working with children, young people or families, perhaps within social care, education, youth work, early years, community services or another related setting. You'll understand the challenges that some families face and be able to build positive relationships that encourage trust, confidence and change. You'll be a strong communicator who can adapt your approach to different situations and people. Whether you're supporting a child through life story work, working with parents to strengthen family relationships or collaborating with professionals from other agencies, you'll know how to engage people positively and professionally. You'll be resilient, organised and proactive, with the confidence to work independently while knowing when to seek advice and support. You'll be comfortable managing sensitive situations, maintaining accurate records and using your judgement to identify emerging risks and safeguarding concerns. Most importantly, you'll be passionate about helping children achieve their potential. You'll bring energy, compassion and a genuine commitment to improving lives, understanding that sometimes the smallest conversations, interventions or moments of support can have the biggest impact on a child's future. If you're looking for a role where you can build meaningful relationships, make a visible difference and be part of a service that puts children at the heart of everything it does, we'd love to hear from you. Rewards and benefits Annual leave starting at 30 days per year (plus bank holidays). Option to buy additional holiday. A comprehensive Local Government Pension Scheme (LGPS). Flexible working. Employee Assistance Programme including access to health and wellbeing support 24x7. Range of family-friendly policies. Childcare vouchers, cycle to work scheme, electric car scheme, range of staff discounts including travel, holidays, insurance, food, health & leisure activities. Excellent learning and development opportunities. Your office base may be subject to change as we are currently transitioning between temporary and permanent office locations due to the closure of County Hall. If this is applicable to you, you will be notified, but no reimbursement will apply in respect of travel. Our commitment to: Equality, Diversity and Inclusion At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all. Our commitment to: Guaranteed Interview Schemes As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service. Our commitment to: Safeguarding Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments. Our commitment to: Flexible Working We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service. Follow us on Social Media Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitterand Instagram.
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Patient Services Administrator - Palliative Care Team
Epsom and St Helier University Hospitals NHS Trust - Carshalton
£30,630 - £32,346 pa pro rata inc. HCAS outer
PermanentFull time
A Vacancy at Epsom and St Helier University Hospitals NHS Trust. Come and join our Sutton Health and Care Community Services administrative team as a Patient Services Administrator for the Palliative Care Team. Working as part of a multidisciplinary team, you will be responsible for ensuring an efficient and cost effective and patient focused administrative service. You will be liaising with a variety of colleagues including clinicians, administrative staff, colleagues in primary care, patients, operational managers and patient liaison services to ensure the smooth running of the service. The post holder will work within the SHC Palliative Care Team to provide an efficient, effective and professional administrative service. The post holder will provide a patient focused service by responding to queries from patients, referrers and staff in a timely, professional and courteous manner. The post holder will act as a point of contact between the service and other support services including estates, IT and GPs. St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce. Sutton Health and Care (SHC), hosted by Epsom and St. Helier University Hospitals NHS Trust, is a commitment by partners to work differently in Sutton. We work to remove organisational boundaries in order to accomplish more for the people we care for. The alliance is made up of various partner organisations; Sutton GP Services, London Borough of Sutton, Epsom and St Helier University Hospitals NHS Trust, South West London and St George’s Mental Health NHS Trust as well as voluntary sector partners such as AgeUK. Each organisation is open and trusting of each other to take positive action to improve people’s lives, tackle the causes of ill-health and promote health and well-being. At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process. Administration • Answer patient queries in a polite, courteous and professional manner and appropriately transfer calls or queries when required • Ensure all emails are actioned appropriately and information is distributed to the relevant team members in a timely manner • Upload required information to patient records on EMIS, including scanning and uploading information received via email • Ensure all patients on the caseload have appropriate future appointments scheduled • Book patient appointments, send text message reminders where required, and ensure appointments are accurately recorded on EMIS diaries • Maintain accurate and up to date patient information on EMIS, including contact details and other relevant information • Ensure all patients are appropriately outcome coded at the end of each working day • Prepare reports for GP, MDT and general MDT meetings as required • Undertake audits and surveys as requested • Use relevant computer software and systems, including MS Office and EMIS • Ensure equipment is maintained appropriately and that relevant equipment logs are kept up to date • Order equipment and supplies as required • Undertake laminating, photocopying, filing and other general administrative duties as required • Log and follow up IT and Estates issues on behalf of the team • Ensure Trust confidentiality requirements are always adhered to • Take notes/minutes at meetings in the absence of the Senior Administrator, type and circulate minutes and prepare and circulate agendas as required. Communication • Act as a first point of contact for patients, referrers. community teams and other professionals contacting the service • Respond to patient queries in a polite, courteous and professional manner, appropriately transferring or escalating queries that cannot be resolved • Communicate clearly and effectively with clinical colleagues to support the timely and accurate processing of referrals and patient information • Work with colleagues to ensure that information provided to referrers and patients is accurate, consistent and up to date • Appropriately escalate patient or referrer complaints and incidents received by the team, ensuring these are handled in a courteous, effective and timely manner and in accordance with confidentiality requirements • Liaise with the estates service desk, the IT service desk and domestic services manager regarding clinic maintenance, IT issues and cleaning/infection control matters. Personal Attributes • Work flexibly to meet the needs of the system • Take responsibility for ensuring deadlines are met and workload is appropriately prioritised and reallocated where necessary to meet service requirements • Participate in team development activities as required • Support the development of the administrative service alongside the Senior Administrator and Team Leader • Take initiative in identifying and suggesting improvements to administrative processes to ensure the service remains efficient, effective and cost conscious. Other Responsibilities • Process and pass on requests for patient records as required • Ensure divisional service needs are met through the delivery of a cohesive and effective administrative service • Participate in team meetings, including taking and distributing minutes, booking rooms and arranging refreshments as required • Ensure the team's work area is clean, tidy and appropriately maintained and that confidential information is securely stored and not left unattended • Undertake such other duties, across Trust sites, as may be required from time to time, consistent with the responsibilities of the grade. Base of Work The post will be based at Green Wrythe Lane Health Clinic in Carshalton. However, the post holder may be required to work at other locations across the service and Trust sites, in line with service requirements. This advert closes on Tuesday 6 Oct 2026
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House Keeper - Intensive Care Unit (ICU)
NHS Jobs - Bath
from £25,272 a year
ContractFull time
We are looking for a motivated and organised individual who takes pride in maintaining high standards and enjoys working as part of a team in a busy healthcare environment. Key skills and experience include: Experience working in a healthcare, hospitality, housekeeping or customer service environment. Excellent communication and interpersonal skills, with the ability to engage positively with patients, relatives and colleagues. Ability to work independently and use initiative while also contributing effectively as part of a multidisciplinary team. Good organisational skills and the ability to prioritise competing demands. Understanding of the importance of cleanliness, infection prevention and control, and health and safety standards. Experience of stock management, ordering supplies and maintaining equipment is desirable. Basic IT skills, including email and data entry. A caring, compassionate and professional approach, with a commitment to delivering an excellent patient experience. Flexible, reliable and adaptable, with a willingness to learn and undertake further training. Understanding of the importance of confidentiality, dignity and respect in a healthcare setting
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