Senior Care Assistant BANK DAYS & NIGHTS
Harbour Healthcare Ltd
£13.29 to £13.29 an hour
PermanentPart time
🌟 Senior Care Assistant- BANK – More Than a Job, It’s a Calling 🌟 Harbour Healthcare Hollie Hill Care Home Location: Stanley DH9 6QZ Pay: £13.29 per hour Must have NVQ Level 3 or working towards it. We are not offering Sponsorship at this home. 💙 Are you the kind of person who remembers how someone takes their tea? 💬 Do you believe a 5-minute chat can brighten someone’s whole day? 🚗 Can you bring compassion, reliability, and maybe a great playlist? If you said YES… we want to meet you. 👩⚕️ What You’ll Be Doing No two days are the same — and that’s the beauty of it. You’ll be: ✨ Supporting people with daily routines ✨ Helping with personal care (with dignity and respect) ✨ Preparing meals and sharing meaningful moments ✨ Providing companionship and emotional support ✨ Being the reason someone smiles today This isn’t just care work. It’s life-changing work. 🌈 What We’re Looking For You don’t need years of experience — you need the right heart. We’d love you to have: ✔️ Kindness that can’t be taught ✔️ Reliability and a strong sense of responsibility ✔️ Good communication skills ✔️ A willingness to learn (full training provided!) ✔️ A team player that can makes a difference every day. Care experience is essential in this role. 🎁 What You’ll Get Because caring for others means we care for you too. 💷 Competitive pay 📚 Full paid training & development opportunities 🏆 Career progression pathways 💙 Supportive, friendly team culture 🎉 Staff recognition, rewards & appreciation events 🕒 Flexible shifts that fit around your life 🌍 Why Work in Care in 2026? In a world full of screens and automation, real human connection matters more than ever. Care assistants are everyday heroes — and the demand for compassionate professionals continues to grow. This is a career with purpose, stability, and heart. Harbour Healthcare have won many accolades and awards over the years from carehome.co.uk Top 20 Awards, now for the 5th year running as well as Disability Confident Committed. 🚀 Ready to Make a Difference? Apply today and start a role where every shift matters. Be someone’s reason to feel safe, valued and heard. #INDMP
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Advanced Nurse Practitioner Critical Care Outreach
NHS Jobs - Isleworth
£63,665 to £70,887 a year
ContractFull time
Clinical Practice The post holder will: Provide advanced autonomous clinical assessment, diagnosis and management of patients experiencing acute deterioration or recovering from critical illness. Undertake comprehensive patient assessments including physical, psychological, social and environmental factors influencing health outcomes. Interpret and act upon complex clinical information including diagnostic investigations, arterial blood gases, imaging and laboratory results. Develop and implement evidence-based management plans for patients with complex and unpredictable healthcare needs. Independently manage a caseload of outreach patients within agreed Trust protocols and professional scope of practice. Prescribe medications and treatments as an Independent Prescriber. Support clinical teams with management of sepsis, respiratory failure, tracheostomy emergencies, non-invasive ventilation and high-flow oxygen therapies. Provide expert clinical advice regarding treatment escalation plans, DNACPR discussions and end-of-life decision-making. Promote early recognition and timely escalation of clinical deterioration through NEWS2 and other deterioration pathways. Respond to and support Martha's Rule activations, ensuring timely senior clinical review and escalation where concerns are identified. Contribute to reducing avoidable cardiac arrests, unplanned ICU admissions and critical incidents associated with delayed recognition of deterioration. Maintain accurate, contemporaneous patient records and documentation. Leadership and Management The post holder will: Provide professional leadership for the Critical Care Outreach Team. Line manage Outreach Practitioners and support staff, undertaking appraisal, performance management, attendance management and development reviews. Lead workforce planning, succession planning and capability development within CCOT. Act as a visible clinical leader and role model for advanced practice across the organisation. Promote effective multidisciplinary working between Critical Care, ward teams, medical staff and allied health professionals. Lead service improvement initiatives that deliver measurable improvements in patient safety and clinical outcomes. Represent Critical Care Outreach at Trust, divisional and governance meetings. Support investigation of incidents, complaints and patient safety events in accordance with Trust policies. Contribute to strategic planning and future development of outreach services. Deteriorating Patient Strategy and Martha's Rule The post holder will: Lead implementation and ongoing development of the Trust's deteriorating patient strategy. Ensure delivery of robust pathways for recognition, escalation and management of deteriorating patients. Support organisational compliance with Martha's Rule and associated patient safety requirements. Develop escalation routes for patients, relatives and healthcare professionals who have concerns regarding deterioration. Monitor key performance indicators relating to deterioration, critical care referrals, cardiac arrests and emergency escalations. Support organisational learning from deterioration-related incidents and reviews. Drive improvements in early intervention and patient-centred escalation processes. Education and Workforce Development The post holder will: Lead and support competency-based education programmes for nurses, medical staff and allied health professionals. Deliver education relating to recognition and management of deteriorating patients, sepsis and critical illness. Act as an expert resource and mentor for trainees, ACPs and clinical staff. Develop and facilitate outreach education programmes across the organisation. Support continuing professional development and advanced practice development within the Trust. Promote excellence in patient assessment, escalation and clinical decision-making. Quality Improvement, Governance and Research The post holder will: Lead and participate in quality improvement projects relating to deterioration, sepsis, outreach and critical care. Monitor and evaluate outreach activity, patient outcomes and service performance. Develop, review and implement policies, procedures and clinical guidelines. Participate in audit programmes and ensure implementation of learning from findings. Support data collection, analysis and reporting relating to outreach services and patient outcomes. Critically evaluate evidence and translate research findings into clinical practice. Contribute to publications, presentations and dissemination of best practice where appropriate. Professional Responsibilities The post holder will: Practice in accordance with the four pillars of Advanced Clinical Practice. Maintain professional registration and comply with relevant professional standards and codes of conduct. Demonstrate accountability for autonomous clinical decision-making. Maintain competence through continuous professional development and education. Promote equality, diversity and inclusion in all aspects of practice. Act as an advocate for patients, relatives and staff. Uphold the Trust's PROUD values and contribute to the delivery of outstanding patient care.
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Childcare Supervisor, Luncarty Wraparound Care - PKC14303
Perth and Kinross Council - Luncarty
£21,172 to £22,674 a year
On-sitePermanentPart time
Main Purpose of the Role Working within Perth & Kinross Council is more than a job, it's about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch. We currently have the following opportunity: Childcare Supervisor - PKC14303 £21,172 - £22,674 (20 Hours per week Term-time & 36 Hours per week during School holidays) Luncarty Wraparound Care Do you like working with children and want to make a difference? If so, an exciting opportunity has arisen for a Childcare Supervisor at Luncarty Wraparound Care, working 20 hours per week term-time after school and 36 hours per week during holiday periods. This is an excellent opportunity to manage, develop and oversee the provision of high-quality play experiences within the after-school setting. You will gain a wider range of skills as the role involves managing the smooth day to day running of the services and the management of a small staff team. As a Childcare Supervisor you will be responsible for the planning and organisation of the day-to-day operations of the service, providing flexible childcare to children from nursery to the end of Primary School. You will provide high quality care and a comprehensive range of appropriate stimulating and creative activities, for example arts and crafts, storytelling, den building, physical play and organising trips and outings appropriate to the needs and interests of the children in the service. You would be expected to manage and work as a member of the team and wider school team contributing to children's learning and development within a safe and inclusive environment out with school hours in a registered childcare service. A flexible approach to working conditions will be required to work; the contracted hours are 20 hours per week, term-time, between 2pm - 6pm, during holiday periods you will work 36 hours on a rota basis, rotas can suit staff who wish to work longer days with days off, or 7.2 hours daily. If you would like any more information regarding this vacancy, please contact Perth and Kinross Council can offer you a range of employee benefits including the Local Government Pension. We can also offer training and development opportunities and invest in our staff and value their contribution. Please note, we are currently unable to offer sponsorship for this post. Skills & Experience Required You will be required to register with the Scottish Social Services Council (SSSC) for Day Care of Children. If you are not yet registered, you can still apply, as long as you are willing to apply for registration within 3 months of starting with us and be registered within 6 months. You will be responsible for maintaining your annual membership. You will hold a childcare qualification with one of the following: SVQ Level 3 in Social Services (Children & Young People) HNC Childhood Practice HNC Childcare Early Education and Childcare SVQ Level 3 Care Learning & Development. The position is child focused which requires sensitivity, patience and compassion along with a welcoming approach to generate a feeling of trust and safety for children and their family / carers. A genuine interest in the development of children and their wellbeing is essential, and the important qualities are kindness, sensitivity, respectfulness, and good manners, a sense of fun, as well as the ability to respect confidentiality at all times. Supervisory skills are required for managing a team of professionals with excellent communication skills to motivate and engage with staff and children. Excellent planning and organisation skills are also required with the ability to maintain registration and financial information and maintain effective working relationships with children, parents and carers and other professionals to ensure the effective delivery of services. If you would like to share our ambition, commitment and drive to enhance the lives of children and young people within Perth and Kinross, then we would like to hear from you. Working at Perth & Kinross Council Our values and behaviours influence our work and support us in the delivery of our key priorities. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours . Find out more about Perth & Kinross Council and you could soon be joining our team! Here's what we can offer you: A generous annual leave package 6 days public holiday and an additional discretionary day Eligibility to join our pension scheme Family friendly and positive work/life balance policies such as Flexible Working, Maternity, Paternity & Adoption leave, time off for volunteering and our Wellbeing Framework Access to a range of benefits Paid SSSC annual membership for relevant positions We recognise there can be benefits to flexible working and where individual jobs allow, we seek to support this. You are encouraged to discuss potential options with the recruiting manager, if this is of interest to you. A healthy work life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development. This role requires you to be registered with the Scottish Social Services Council (SSSC), if you are not yet registered, you can still apply, as long as you are willing to apply for registration within 3 months of starting with us and be registered within 6 months. All new employees have a four-month probationary period. Further details are available in the FAQs at “ How to apply for a job or apprenticeship with us”. Next Steps We would love to hear from you and would encourage you to get in touch with Emma Bendoris, Head Teacher at Luncarty Primary School at Luncarty@pkc.gov.uk or visit www.pkc.gov.uk/KidsClubs to find out more. Click “APPLY NOW” External candidates are required to provide contact details for 2 referees, including email addresses. One of these must be your current or most recent employer. We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the hiring manager above or the Recruitment Team on (01738) 475555 or recruitment@pkc.gov.uk to discuss any reasonable adjustments. Appointments are based on evidence supplied during the selection process. Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements. That includes welcoming applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government. Working with children and/or protected adults is regarded as a regulated role and under the Disclosure (Scotland) Act 2020 you will be required to join the PVG Scheme or undergo a PVG Scheme update check. If you have lived overseas for a period of 12 months or more (continuous or total) within the last 10 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. A confirmed offer of employment and commencement in the post will be subject to the outcome of the above mentioned mandatory pre-employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post.
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Childcare Supervisor, Luncarty Wraparound Care - PKC14302
Perth and Kinross Council - Luncarty
£4,532 to £4,854 a year
On-sitePermanentPart time
Main Purpose of the Role Working within Perth & Kinross Council is more than a job, it's about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch. We currently have the following opportunity: Childcare Supervisor - PKC14302 £4,532 - £4,854 (6 Hours per week, Term-time only) Luncarty Wraparound Care An exciting opportunity has arisen for a Breakfast Childcare Supervisor at Luncarty Wraparound Care, 6 hours per week, term-time, before school. This is an excellent opportunity to manage, develop and oversee the provision of high-quality play experiences within the after-school setting. You will gain a wider range of skills as the role involves managing the smooth day to day running of the services and the management of a small staff team. As a Childcare Supervisor you will be responsible for the planning and organisation of the day-to-day operations of the service, providing flexible childcare to children from nursery to the end of Primary School. You will provide high quality care and a comprehensive range of appropriate stimulating and creative activities, for example arts and crafts, storytelling, den building, physical play and organising trips and outings appropriate to the needs and interests of the children in the service. You would be expected to manage and work as a member of the team and wider school team contributing to children's learning and development within a safe and inclusive environment out with school hours in a registered childcare service. Perth and Kinross Council can offer you a range of employee benefits including the Local Government Pension. We can also offer training and development opportunities and invest in our staff and value their contribution. Please note, we are currently unable to offer sponsorship for this post. Skills & Experience Required You will be required to register with the Scottish Social Services Council (SSSC) for Day Care of Children. If you are not yet registered, you can still apply, as long as you are willing to apply for registration within 3 months of starting with us and be registered within 6 months. You will be responsible for maintaining your annual membership. You will hold a childcare qualification with one of the following: SVQ Level 3 in Social Services (Children & Young People) HNC Childhood Practice HNC Childcare Early Education and Childcare SVQ Level 3 Care Learning & Development. The position is child focused which requires sensitivity, patience and compassion along with a welcoming approach to generate a feeling of trust and safety for children and their family / carers. A genuine interest in the development of children and their wellbeing is essential, and the important qualities are kindness, sensitivity, respectfulness, and good manners, a sense of fun, as well as the ability to respect confidentiality at all times. Supervisory skills are required for managing a team of professionals with excellent communication skills to motivate and engage with staff and children. Excellent planning and organisation skills are also required with the ability to maintain registration and financial information and maintain effective working relationships with children, parents and carers and other professionals to ensure the effective delivery of services. If you would like to share our ambition, commitment and drive to enhance the lives of children and young people within Perth and Kinross, then we would like to hear from you. Working at Perth & Kinross Council Our values and behaviours influence our work and support us in the delivery of our key priorities. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours . Find out more about Perth & Kinross Council and you could soon be joining our team! Here's what we can offer you: A generous annual leave package 6 days public holiday and an additional discretionary day Eligibility to join our pension scheme Family friendly and positive work/life balance policies such as Flexible Working, Maternity, Paternity & Adoption leave, time off for volunteering and our Wellbeing Framework Access to a range of benefits Paid SSSC annual membership for relevant positions We recognise there can be benefits to flexible working and where individual jobs allow, we seek to support this. You are encouraged to discuss potential options with the recruiting manager, if this is of interest to you. A healthy work life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development. This role requires you to be registered with the Scottish Social Services Council (SSSC), if you are not yet registered, you can still apply, as long as you are willing to apply for registration within 3 months of starting with us and be registered within 6 months. All new employees have a four-month probationary period. Further details are available in the FAQs at “ How to apply for a job or apprenticeship with us”. Next Steps We would love to hear from you and would encourage you to get in touch with Emma Bendoris, Head Teacher at Luncarty Primary School at Luncarty@pkc.gov.uk and also visit www.pkc.gov.uk/KidsClubs to find out more. Click “APPLY NOW” External candidates are required to provide contact details for 2 referees, including email addresses. One of these must be your current or most recent employer. We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the hiring manager above or the Recruitment Team on (01738) 475555 or recruitment@pkc.gov.uk to discuss any reasonable adjustments. Appointments are based on evidence supplied during the selection process. Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements. That includes welcoming applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government. Working with children and/or protected adults is regarded as a regulated role and under the Disclosure (Scotland) Act 2020 you will be required to join the PVG Scheme or undergo a PVG Scheme update check. If you have lived overseas for a period of 12 months or more (continuous or total) within the last 10 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. A confirmed offer of employment and commencement in the post will be subject to the outcome of the above mentioned mandatory pre-employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post.
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Operational Service Assistant: Northwich Care Community
NHS Jobs - Northwich
£25,760 to £27,476 a year
ContractFull time
See attached job description for full details: To provide comprehensive administrative support to the Specialist Services within the Care Community Team including managing calls, referrals, and supporting the clinical staff to respond to the health needs of the population of the Care Community. To support the Care Community Co-ordinator to liaise with a range of internal and external services and teams regarding appointments and multi-disciplinary meetings. Exercise own judgement based on acquired knowledge and experience, as to when to deal with queries personally, and when to involve other team members in the Care Community Team and with what degree of urgency. Build and maintain constructive relationships with others, within the department and externally in order to improve the effectiveness and efficiency of services to patients and support signposting where appropriate of queries and referrals. Be conversant with all required electronic systems for correspondence, including specialist computer systems, and be able to obtain information from the Intranet/Internet, if requested to do so. Provide information to parents/carers where appropriate, according to agreed guidelines, where appropriate. Support Care Community Team with audits, reports and other activity measurement as necessary, including managing databases, obtaining information, and in the presentation of the results. To carry out other responsibilities / duties at the request of the senior / Line Manager, according to the job holders competency to do so.
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Care Assistant (Epsom, Sutton and Surrounding Area's)
Bayford New Horizons Limited - Remote
£14.10 to £28.20 an hour
RemotePermanentPart time
Care Assistant – Get Paid for Every Minute You Work Bluebird Care Epsom, Kingston and Sutton – where your time, skills & heart truly matter. At Bluebird Care Epsom, Kingston and Sutton, we do care differently. We pay for every single minute you work — including travel — because your time is valuable and your impact is huge. What you’ll get: - £14.10/hr weekdays | £15.10/hr weekends | £28.20/hr bank holidays - Paid travel time (£12.71/hr) + 39p/mile mileage - Flexible contracts (16+ hrs/week) — full or part time - Annual Paid training & 12-week mentor program - Holiday entitlement that grows with your service. - Loyalty Awards, Blue Light Card discounts & early pay access - Work phone, PPE, and full support provided. - Funded Health & Social Care qualifications - Career progression — many of our office team started in care Your role: Support people in their own homes — helping with personal care, meals, medication, companionship & trips out. Make every day safer, happier, and more independent for someone who needs you. No care experience? No problem. If you’ve worked in healthcare, childcare, customer service — or just have the heart to help — we’ll train and support you. Areas: Epsom, Kingston, Sutton and the surrounding area's. Apply now — turn your compassion into a career that truly values you.
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Care Assistant (Sussex Weald and Surrounding Area's)
Bayford New Horizons Limited - Remote
£14.10 to £28.20 an hour
RemotePermanentPart time
Join Our Compassionate Team as a Care Assistant – Where Your Time, Skills, and Heart Truly Matter Are you ready to be part of a care company that truly cares for its team? At Bluebird Care Sussex Weald, we do things differently. We pay for every minute you work—not just when you're with a client. That includes travel time and mileage, because we know your time is valuable, and your work deserves full recognition. While many care providers leave their staff unpaid for up to 10% of their time each day, we make sure every minute counts—with competitive pay, rewarding benefits, and genuine opportunities for career growth. What We Offer: - £14.10/hr Weekdays | £15.10/hr Weekends | £28.20/hr Bank Holidays - £12.71/hr for Travel Time + 39p/mile for Mileage - Real career progression – many of our current office team were promoted from within! - Flexible contracts: Part-time or full-time – minimum of 16 hours per week. - Paid Annual Update Training + 12-week Mentor Program to help you thrive from day one. - Work phone, PPE, and full support provided. - Funded Level 2/3 Health & Social Care Qualifications. - Loyalty bonuses, Refer-a-Friend rewards up to £250, and Carer of the Month prizes. - Holiday entitlement that grows with your service. - Early access to pay via smart app, Blue Light Card discounts, and more. Your Role as a Care Assistant: Provide personal care and daily living support that helps clients feel safe, comfortable, and valued. Help clients maintain their independence with dignity and respect. Keep accurate, up-to-date records and communicate effectively with family members and healthcare professionals. Drive clients to appointments and outings, ensuring their well-being along the way. Use your excellent communication and IT skills to support care planning and documentation.
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Health Care Assistant - Millom Community Hospital
University Hospitals of Morecambe Bay NHS Foundation Trust - Millom
£25,760 - £27,476 Pro rata
PermanentPart time
A Vacancy at University Hospitals of Morecambe Bay NHS Foundation Trust. A ideal opportunity has arisen for a kind and caring person to join our team of health professionals here at Millom community hospital. The post will be primarily working on the 9 bedded in-patient unit however, there may be at times a requirement to work within our district nursing team. The successful applicant will be required to work early shifts, late shifts and night shifts on a internal rotation basis. This is a 24 hour care facility where flexibility of working is required to support the smooth running of the service. The idea applicant would have previous experience in care along with a reliable and dedicated nature. The post will offer 30 hours per week over a 7 day rota. Assist the staff nurse to deliver a high standard of care to all our patients either on the in-patient unit or in the community. To report back to the staff nurse information gathered during a shift regarding patient care and safety. Work along side other dedicated team members to deliver all activities of daily living to our patients. We operate from three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre. FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services. WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses. All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay. Our Community Service for adults are provided in people's homes ,community centres, clinics, GP Practices, community hospitals. Our aim is to work with people to help them remain independent , improve their health and manage their conditions through high quality care , advice and support. Work closely with all members of the department/team be responsible and accountable to the registered nurse. Direction/delegated and be to organise own workload following delegation Supervise the work of junior staff and learners within the team/department. Deliver a high standard of care to all patient and report back to the nurse in charge. This advert closes on Monday 5 Oct 2026
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Patient Services Administrator - Palliative Care Team
Epsom and St Helier University Hospitals NHS Trust - Carshalton
£30,630 - £32,346 pa pro rata inc. HCAS outer
PermanentFull time
A Vacancy at Epsom and St Helier University Hospitals NHS Trust. Come and join our Sutton Health and Care Community Services administrative team as a Patient Services Administrator for the Palliative Care Team. Working as part of a multidisciplinary team, you will be responsible for ensuring an efficient and cost effective and patient focused administrative service. You will be liaising with a variety of colleagues including clinicians, administrative staff, colleagues in primary care, patients, operational managers and patient liaison services to ensure the smooth running of the service. The post holder will work within the SHC Palliative Care Team to provide an efficient, effective and professional administrative service. The post holder will provide a patient focused service by responding to queries from patients, referrers and staff in a timely, professional and courteous manner. The post holder will act as a point of contact between the service and other support services including estates, IT and GPs. St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce. Sutton Health and Care (SHC), hosted by Epsom and St. Helier University Hospitals NHS Trust, is a commitment by partners to work differently in Sutton. We work to remove organisational boundaries in order to accomplish more for the people we care for. The alliance is made up of various partner organisations; Sutton GP Services, London Borough of Sutton, Epsom and St Helier University Hospitals NHS Trust, South West London and St George’s Mental Health NHS Trust as well as voluntary sector partners such as AgeUK. Each organisation is open and trusting of each other to take positive action to improve people’s lives, tackle the causes of ill-health and promote health and well-being. At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process. Administration • Answer patient queries in a polite, courteous and professional manner and appropriately transfer calls or queries when required • Ensure all emails are actioned appropriately and information is distributed to the relevant team members in a timely manner • Upload required information to patient records on EMIS, including scanning and uploading information received via email • Ensure all patients on the caseload have appropriate future appointments scheduled • Book patient appointments, send text message reminders where required, and ensure appointments are accurately recorded on EMIS diaries • Maintain accurate and up to date patient information on EMIS, including contact details and other relevant information • Ensure all patients are appropriately outcome coded at the end of each working day • Prepare reports for GP, MDT and general MDT meetings as required • Undertake audits and surveys as requested • Use relevant computer software and systems, including MS Office and EMIS • Ensure equipment is maintained appropriately and that relevant equipment logs are kept up to date • Order equipment and supplies as required • Undertake laminating, photocopying, filing and other general administrative duties as required • Log and follow up IT and Estates issues on behalf of the team • Ensure Trust confidentiality requirements are always adhered to • Take notes/minutes at meetings in the absence of the Senior Administrator, type and circulate minutes and prepare and circulate agendas as required. Communication • Act as a first point of contact for patients, referrers. community teams and other professionals contacting the service • Respond to patient queries in a polite, courteous and professional manner, appropriately transferring or escalating queries that cannot be resolved • Communicate clearly and effectively with clinical colleagues to support the timely and accurate processing of referrals and patient information • Work with colleagues to ensure that information provided to referrers and patients is accurate, consistent and up to date • Appropriately escalate patient or referrer complaints and incidents received by the team, ensuring these are handled in a courteous, effective and timely manner and in accordance with confidentiality requirements • Liaise with the estates service desk, the IT service desk and domestic services manager regarding clinic maintenance, IT issues and cleaning/infection control matters. Personal Attributes • Work flexibly to meet the needs of the system • Take responsibility for ensuring deadlines are met and workload is appropriately prioritised and reallocated where necessary to meet service requirements • Participate in team development activities as required • Support the development of the administrative service alongside the Senior Administrator and Team Leader • Take initiative in identifying and suggesting improvements to administrative processes to ensure the service remains efficient, effective and cost conscious. Other Responsibilities • Process and pass on requests for patient records as required • Ensure divisional service needs are met through the delivery of a cohesive and effective administrative service • Participate in team meetings, including taking and distributing minutes, booking rooms and arranging refreshments as required • Ensure the team's work area is clean, tidy and appropriately maintained and that confidential information is securely stored and not left unattended • Undertake such other duties, across Trust sites, as may be required from time to time, consistent with the responsibilities of the grade. Base of Work The post will be based at Green Wrythe Lane Health Clinic in Carshalton. However, the post holder may be required to work at other locations across the service and Trust sites, in line with service requirements. This advert closes on Tuesday 6 Oct 2026
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