Operational Service Assistant: Northwich Care Community


Company:	NHS Jobs
Salary:	£25,760 to £27,476 a year
Hours:	Full-time
Location:	Northwich, CW8 1AW
Job type:	Contract
Posting date:	9 Oct 2026
Closing date:	22 Oct 2026

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Summary

See attached job description for full details: To provide comprehensive administrative support to the Specialist Services within the Care Community Team including managing calls, referrals, and supporting the clinical staff to respond to the health needs of the population of the Care Community. To support the Care Community Co-ordinator to liaise with a range of internal and external services and teams regarding appointments and multi-disciplinary meetings. Exercise own judgement based on acquired knowledge and experience, as to when to deal with queries personally, and when to involve other team members in the Care Community Team and with what degree of urgency. Build and maintain constructive relationships with others, within the department and externally in order to improve the effectiveness and efficiency of services to patients and support signposting where appropriate of queries and referrals. Be conversant with all required electronic systems for correspondence, including specialist computer systems, and be able to obtain information from the Intranet/Internet, if requested to do so. Provide information to parents/carers where appropriate, according to agreed guidelines, where appropriate. Support Care Community Team with audits, reports and other activity measurement as necessary, including managing databases, obtaining information, and in the presentation of the results. To carry out other responsibilities / duties at the request of the senior / Line Manager, according to the job holders competency to do so.

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