Primary Care - Receptionist / Patient Healthcare Navigator
Omnes Healthcare - Boston
On-sitePermanentFull time
GP Receptionist / Administrator Job Summary We are seeking a professional and friendly Receptionist/Administrator to join our busy GP practice. The successful candidate will provide excellent patient care, manage reception duties, and support the administrative functions of the practice while maintaining confidentiality and professionalism at all times. Main Responsibilities - Greeting patients and visitors. - Answering telephone calls and responding to patient enquiries. - Booking, amending, and cancelling appointments. - Processing prescriptions and patient registrations. - Managing incoming correspondence and scanning documents. - Maintaining accurate patient records on SystemOne. - Administrative support for clinicians and the wider practice team. - Read coding and data entry to support record accuracy. Essential Criteria - Previous experience working in a GP practice, primary care, or healthcare setting. - Knowledge of SystmOne. - Strong communication and customer service skills. - Good organisational and IT skills. - Ability to work effectively in a busy team environment. Desirable Criteria - Previous experience with Read Coding/Clinical Coding. - Knowledge and use of AskMyGP and other primary care software. - Experience processing clinical correspondence and updating patient records. This role offers the opportunity to contribute to high-quality patient care while supporting the efficient running of the practice. Who we are Omnes Healthcare is a growing, forward-thinking organisation delivering NHS Primary and Secondary Care services since 2006. Supporting patients across multiple sites, we combine clinical excellence with innovation to improve lives. As part of the Evergreen Group, we also lead on digital health and genomics projects, including the Evergreen Life app, which empowers people to take control of their health. Our mission is to enhance healthy and happy life years through high-quality, personalised, and accessible care. Our vision is to be a trusted leader in healthcare, known for innovation, compassion, and real impact. We live by four core values: - Caring - Respect and compassion in everything we do - Inclusive - Empowering diverse voices and teamwork - Evolving - Driving continuous improvement and innovation - Ambitious - Striving for high standards and real impact Whether your role is clinical or corporate, it matters. We're committed to creating a positive, inclusive, and supportive environment where all colleagues can thrive. Omnes Healthcare are an inclusive employer. If you require any adjustments during the recruitment process, we will be more than happy to help. Benefits - 25 days holiday plus bank holidays, plus an extra day off for your birthday - Excellent work-life balance - Clinical progression and training cost support - Full indemnity cover for all work undertaken - NHS Discount & Support Schemes - Employee Assistance Programme - Sick pay, enhanced maternity/paternity leave - Salary sacrifice schemes (electric car, cycle to work) - Life insurance (3x salary), healthcare cash plan, charitable giving scheme Apply todayto join a patient-focused, innovative team and make a real difference in health care.
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Care Navigator (Reception)- 16 Hour Post
NHS Jobs - Abergele
from £12.96 an hour
PermanentFull time
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Job Responsibilities: Ensure effective and efficient reception service is provided to patients and any other visitors to the practice. Deal with all general enquiries, explain procedures and make new and follow-up appointments. Using your own judgment and communication skills ensure that patients with no prior appointments but who need urgent consultation are seen in a logical and non-disruptive manner. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Scanning documents into patients records in an accurate way. Action repeat prescription requests and ensure that they are ready for collection by the patient within 48hours, either on the computer or manually. Advise patients of relevant charges for private (non general medicine services) services, accept payment and issue receipts for the same. Enter patient information on the computer as required. Patient notes and correspondence (retrieve and refile records, ensuring strict alphabetical order is adhered to). Premises -when last to leave at the end of the day, ensure that the building it totally secured, internal lights are off and the alarm activated. Undertake any additional duties appropriate to the post as requested by the partners or the Practice Manager. Any other duties deemed relevant. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare working or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedure relating to confidentiality and the protection of personal and sensitive data. Health and Safety: The post-holder will assist in promoting and maintaining their own and others health and safety and security as defined in the practice health and safety police to include: Using personal security systems within the workplace according to practice guidelines. Identifying risks involved with work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Reporting potential risks identified. Equality and Diversity The post-holder will support the equality, diversity and right of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manager own time, workload and resources. Communication The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communication effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly. Contribution to the implementation of services: The post-holder will: Apply practice polices, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate.
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PCN Proactive Care Team - Healthcare Assistant
NHS Jobs - Leeds
£24,000 to £28,500 a year
PermanentFull time
Main Job Responsibilities Holistically support patients with mild to severe frailty within the community Undertake frailty reviews of housebound patients for PCN practice sites via home visit, or occasionally via telephone Review patient needs and help them access the services and the support they require to understand and manage their own health and wellbeing Refer patients to services within the area that are most appropriate for them Conduct low level clinical screening such as dementia screening, blood pressure checks and venepuncture as directed by the lead health professional. (Where relevant training has been received) Carry out low level falls assessment/screening and provide advice and information on falls prevention, including referral for equipment where necessary Assist in the formulation and review of care plans to ensure all care is reflecting the patients needs and wishes Visit housebound patients at the request of PCN practices for Healthcare Assistant-appropriate tasks whilst ensuring these do not detract from core frailty work Ensure patient records are updated appropriately and consultations recorded using the appropriate template Liaise with each practice to maintain frailty registers Liaise with each practice to prioritise visits Work within the scope of HCA practice Identify social isolation and loneliness, being proactive in signposting to relevant resources to empower patients to remain active and engaged within their communities Identify and recognise deterioration in an individuals health and act promptly to refer to relevant health professional to minimise risk or where appropriate, avoid hospital admission Assist practices in the achievement of targets related to frail and housebound patients Develop and maintain knowledge and relationships with our practices and local services Work with local statutory, voluntary and independent organisations to ensure referrals are made appropriately and maximise the availability of local resources Take all reasonable precautions to ensure the health and safety of service users and self, understanding and following risk assessments as instructed To maintain close links with other services in line with Safeguarding procedures and make other appropriate interventions and escalation Ensure that GPs, practice nurses, practice pharmacists and other members of the primary care team understand the FCC/HCA role, and which patients may particularly benefit from their input Work with the Armley PCN and its leadership team to develop and evaluate the effectiveness of this role Core Responsibilities: Frailty reviews for patients within Armley PCN who are house dependent Assisting each practice to maintain up to date frailty registers Help to raise awareness of health and wellbeing and how it can be promoted Assisting with the collection and collation of data on needs related to health and wellbeing Additional Responsibilities: On occasion, not as a matter of course, for practices within the PCN: Phlebotomy Blood pressure monitoring Chaperoning duties Sterilising, cleansing and maintenance of surgical equipment Assisting in the assessment and surveillance of patients health and wellbeing Knowledge, Training and Experience: Minimum NVQ level 3 or equivalent experience in a health and/or social care setting Evidence of continual professional development Experience in healthcare provision to a vulnerable group of patients Specific interest in supporting frail and elderly patients Experience of Primary Care or other organisations supporting a wide range of individuals Knowledge of health care service delivery, public health delivery or community engagement Knowledge and understanding of the complexities of General Practice provision Completed a two day PCI accredited care co-ordination training course or be willing to complete Other: Maintain the highest standards of conduct and integrity within organisation adhering to relevant Codes of Conduct and the NHS Constitution Be aware of and adhere to the provisions of the Health and Safety at Work Act and ensure own safety and the safety of colleagues and patients Participate in our appraisal system, matching organisational aims with individual objectives Comply with all organisational and statutory requirements Undertake all mandatory training required for the role Be aware of individual responsibilities under the Equal Opportunities and Diversity in Employment Policy and adhere to the provisions of the policy Work flexibly as required by the PCN, including working at different GP Practices or community locations in the local area. This job description is not meant to be exhaustive. It describes the main duties and responsibilities of the post. Staff are expected to undertake any other duties commensurate with the FCC/HCA grade as agreed with their line manager.
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Primary Care - Advanced Nurse Practitioner (Locum
NHS Jobs - Barking and Dagenham
Negotiable
TemporaryFull time
Role: Advanced Nurse Practitioner Location: Barking and Dagenham Locum roles available Competitive salary/package, dependent on experience We are looking for motivated and compassionate Advanced Nurse Practitioners to join our established team and play a key role in an organisation dedicated to making a real difference to patient care. As an Advanced Nurse Practitioner (ANP), you will work within a supportive multidisciplinary team of clinical and non-clinical colleagues, delivering high-quality, person-centred care to patients registered with Omnes Healthcare practices. The role involves comprehensive assessment, diagnosis, treatment, and clinical decision-making using a holistic and evidence-based approach. Role Requirements Current NMC registration Independent Prescribing qualification Proven experience working within a Primary Care environment Strong commitment to delivering high-quality, patient-centred care Adherence to the NMC Code of Professional Conduct and a clear understanding of the Scope of Professional Practice Ability to deliver evidence-based, clinically effective, and cost-effective care Willingness to participate in and provide clinical supervision Openness to contributing to practice-based research and service development, where appropriate Who we are Omnes Healthcare is a growing, forward-thinking organisation delivering NHS Primary and Secondary Care services since 2006. Supporting patients across multiple sites, we combine clinical excellence with innovation to improve lives. As part of the Evergreen Group, we also lead on digital health and genomics projects, including the Evergreen Life app, which empowers people to take control of their health. Our mission is to enhance healthy and happy life years through high-quality, personalised, and accessible care. Our vision is to be a trusted leader in healthcare, known for innovation, compassion, and real impact. We live by four core values: Caring – Respect and compassion in everything we do Inclusive – Empowering diverse voices and teamwork Evolving – Driving continuous improvement and innovation Ambitious – Striving for high standards and real impact Whether your role is clinical or corporate, it matters. We’re committed to creating a positive, inclusive, and supportive environment where all colleagues can thrive. Omnes Healthcare are an inclusive employer. If you require any adjustments during the recruitment process, we will be more than happy to help. Benefits 25 days holiday plus bank holidays, plus an extra day off for your birthday Excellent work-life balance Clinical progression and training cost support Full indemnity cover for all work undertaken NHS Discount & Support Schemes Employee Assistance Programme Sick pay, enhanced maternity/paternity leave Salary sacrifice schemes (electric car, cycle to work) Life insurance (3x salary), healthcare cash plan, charitable giving scheme Apply today to join a patient-focused, innovative team and make a real difference in health care.
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Community Nurse | Surrey Downs Health and Care
Epsom and St Helier University Hospitals NHS Trust - Leatherhead
£41,957 - £50,387 Per Annum Pro Rata inc Fringe HCAS
PermanentFull time
Are you passionate about the helping people in the community? If so, come and join our fantastic team. We have exciting opportunity for Band 6 Nurse to work at Leatherhead PCN within Surrey Downs Health & Care. If you are passionate about caring for people and making a difference within your community, we would love to hear from you! The post holder is responsible with the continuing management of the patients and/or staff within their clinical setting, without supervision alongside their team lead and taking the chain of command in the absence of their team lead. This includes the assessment of care needs, the development, implementation and evaluation of programmes of care, the setting and maintaining of standards and the supervision and deployment of staff, if appropriate. The post holder will undertake facilitation of educational programmes for basic, post basic and in-service training, in close liaison with the Learning and Development Team. To work closely with the senior team member to facilitate patient focused, innovative research based practice, in line with Surrey Downs Health and Care objectives. We are looking for nursing staff from all backgrounds including those more experienced, looking for a change, maybe wanting to work locally, excited by the difference of being out within the community with the benefits and challenges that brings. Please note these roles require post holders to hold a current and valid driving licence enabling them to drive in the UK and have access to a vehicle for work purposes. We have our own Learning & Development Department that have a range of different courses and development plans that give you the opportunity to grow your career. PCN - Primary Care Network It is a network formed from GP practice populations working in partnership with others to provide health and care to local communities. What will PCNs do? • Provide ongoing care and support • Deploy the most appropriate staff member(s) in a coordinated and timely way to best use community resources • Reduce risk of admission for patients • Support people in their homes, people in care homes and through in-reach in to hospitals where necessary • Work closely with the community hospitals and specialist teams Each PCN has a community focused trimuvirate (group of three) of Lead GP / Community; Lead Clinician and Operational Manager. Specialist services and community hospitals work closely with the PCNs to ensure a whole system approach to working across Surrey Downs. Surrey Downs Health and Care (SDHC) deliver care closer to people’s own communities through our Primary Care Networks and our innovative partnership of local NHS organisations. Surrey Downs Health and Care has a track record of providing person centric care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes: • The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area • Epsom and St Helier’s University Hospitals NHS Trust • Surrey Council County Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us. It’s on those grounds that the Surrey Downs Health and Care was formed – we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before. In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents. At Leatherhead PCN, we have a friendly and very supportive team where we develop strong relationships and inspire each other. We understand the importance of diverse life commitments and offer roles that will suit you. Whether you are seeking career progression, focussing on family care, or want to work with outstanding colleagues, we provide flexibility and support. Do you aspire to work with a brilliant team like this? If so, then you must join us. Please see attached our Band 6 Job Description & Person Specifications for further details about this roles. This advert closes on Tuesday 13 Oct 2026
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Care Assistant - Craigielea - 30 Hours Days
Holmes Care Group LTD - Renfrewshire
13.45
PermanentPart time
Job Advert Care Assistant We are Holmes Care Group! Weekly Hours: 30 Join our growing team where we're dedicated to enriching the lives of our residents and their families. Our passionate staff are the driving force behind making this purpose a reality! Our company core values are inspired by TRUST: we are Thoughtful, Responsible, Unique, Striving for excellence and Together. Benefits Package: - Excellent pay rates + Bank holiday enhancements - SSSC registration fees paid for (Scotland only) - Company pension scheme - Disclosure and Barring Service/PVG application paid for (permanent positions only) - Refer a Friend Scheme paying up to £500 - Opportunity to join the Blue Light Card Scheme - Access to Employee Assistance Programme and Occupational Health Provider - Exclusive Online Retail Discounts and Cash Back - Discounted Health Club memberships - Access to bespoke online and face to face training provided by Holmes Care Group - Additional on-going training and development opportunities - Recognition schemes including annual Staff Appreciation Week and annual National Care Awards What does the day of a care assistant look like? As a naturally caring and compassionate person, you will play a pivotal role in delivering great quality, person related care: - Providing excellent care and support to residents - Assisting residents in all aspects of their care needs, e.g. physical, emotional and spiritual - Providing support and guidance to family members - Engaging in day-to-day activities and providing companionship to residents - Maintaining good communication and developing effective working relationships with other team members. If you are ready to start a new career with the UK’s leading care home group, apply now. Together we can make a difference.
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Senior Care Assistant -Days Part Time
Vacancy Filler - Castle Lodge Care Home Mere, Warminster, Wiltshire
£14.30 to £14.30 an hour
PermanentFull time
Senior Care Assistant Days Part Time- Required for Our Brand New Care Home Castle Lodge Care Home , Mere, Part of The Country Court Family We are no longer accepting applications for sponsorshipHours: Days 22 hours per week, working weekends on rotaWould you like to be part of our new Team at Castle Lodge Care Home?Our brand-new care home located is in Mere. The dedicated team offer round the clock support, making life enjoyable and comfortable for the residents. Our beautiful home will offer residential and specialist dementia care in a peaceful setting, providing a safe, secure and rewarding lifestyle for those with a variety of needs.JOINING THE COUNTRY COURT FAMILYCountry Court is proud to be a family run business that’s grown over the years to a family of 3,300+ employees and over 45+ care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas - we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!ABOUT THE SENIOR CARE ASSISTANT ROLEWithin your role as a Senior Care Assistant, you can really make a difference to our residents’ lives. Your responsibilities will include:Aiding residents emotional well-being and social needsAdministration and monitoring of medications to residents.Supporting residents at meals timeMentor & assist new employees.Implement, monitor and review care plans to meet residents specific needs.Plan, allocate & supervise the work of the team of care assistants*This is not intended as an exhaustive description of duties, please see the job description for full details. ABOUT YOUWe want someone proactive, passionate, and ambitious to support us to create the best person-centred environment for our residents. You’ll be genuinely valued and empowered as an integral part of our team.Experience as a Senior Care Assistant & leading a team.Have a friendly & caring attitude.Experience of administrating medication Able to engage well with the residents and their families.NVQ Level 3 in Health & Social care or willing to work towards this.Great communication skills, both written & verbal.IN RETURNYou’ll be joining our family-run business and alongside pension contributions and annual leave, we offer:Annual pay reviews.A bespoke Induction Training Programme, with ongoing development and access to nationally recognised qualifications*Recommend a Friend bonus scheme*Access to the Blue Light Discount CardAnnual Staff Awards Programme, celebrating outstanding contributions across all our Homes*Subject to Terms and ConditionsClick the Apply Button Now! -If the Senior Care Assistant Role sounds like a job for you, we would like to hear from you. PLEASE NOTE:All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.You may have experience as Senior Carer, dementia, Alzheimer’s, older people, nursing, nurse, senior care assistant, SCA, leadership, NVQ level 2, NVQ Level 3, Nurse Assistant, Senior Support Worker, Senior Care Worker, Senior Support, team leader.
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Commissioning Customer Relations Advisor Elderly Care
Vacancy Filler - Castle Lodge Care Home Mere, Warminster, Wiltshire
£35,000 to £50,000 a year
PermanentFull time
Commissioning Customer Relations Advisor - Required For Our Brand New Care Home Castle Lodge Care Home , Mere, Warminster, Wiltshire Part of The Country Court Family We are no longer accepting applications for sponsorship.Hours: 37.5 Hours per week -Monday to FridayHours: Salary OTE £50,000 (£35,000 BASIC & £15,000 Commission for an on-target performance) Our brand-new care home located is in Mere. The dedicated team offer round the clock support, making life enjoyable and comfortable for the residents. Our beautiful home will offer residential and specialist dementia care in a peaceful setting, providing a safe, secure and rewarding lifestyle for those with a variety of needs.Are you a switched-on salesperson with a big passion for people? We are seeking a dynamic and compassionate Customer Relations Manager with strong sales and relationship skills to join our team at Castle Lodge Care Home.Come and join us at Country Court, and we’ll give you responsibility, rewards and job satisfaction that really add up.Country Court is proud to be a family run business that’s grown over the years to a family of 3,300+ employees and over 45+ care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas - we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!About the Role At Castle Lodge Care Home an award-winning care home renowned for its expertise in residential, dementia, and respite care, we are seeking an accomplished and dynamic Customer Relations Manager. This pivotal role offers you the chance to leverage your industry experience and sales acumen to drive business development, create community engagement, and enrich the lives of our residents and their families. What You’ll DoAdmissions Leadership: Oversee and refine the entire admissions journey-from the first enquiry to a seamless move-in experience-ensuring every interaction reflects the highest standards of care and professionalism.Relationship Building: Cultivate and maintain robust, long-lasting relationships with residents, families, and local professionals, serving as the trusted ambassador for our care home.Strategic Business Development: Devise and implement innovative strategies to boost occupancy and generate private enquiries through targeted local business development and community outreach initiatives.Community Engagement: Represent at local events, professional networking sessions, and home open days, collaborating closely with our marketing and operations teams.Performance Management: Achieve and exceed key performance indicators (KPIs) including occupancy rates and service compliance, balancing ambitious sales targets with empathy and care.About YouYou are a seasoned professional with a proven track record in customer relations, sales, or business development-ideally within sectors such as healthcare, elderly care, hotels, or retirement living. Your strong interpersonal skills, strategic mindset, and passion for making a difference enable you to excel in high-pressure environments while maintaining a compassionate approach. Key qualities include:Excellent communication skills across all channelsA proactive, target-driven attitude complemented by outstanding organisational abilitiesA deep understanding of local market dynamics and demographic trendsProficiency in CRM software and related systemsA full, clean driving license to support local business developmentWhat We OfferWe believe in recognising and rewarding exceptional talent. In return for your expertise, we offer:Competitive Remuneration: An attractive salary package featuring a base salary of £35,000, combined with performance-driven commission incentives, offering an on-target earnings potential of up to £50,000 per annum.Generous Benefits: Annual pay reviews, pension contributions. Professional Growth: Bespoke induction training, continuous professional development, and access to nationally recognised qualifications.Family Culture: Join a family-run business that has grown to over 3,300 employees across more than 40 care homes, where passion for 5* care and employee wellbeing is at the heart of everything we do.Additional Perks: Enjoy exclusive benefits such as the Blue Light Card for discounts on shops, restaurants, days out, and more.*Subject to Terms and ConditionsIf you are a strategic, relationship-driven professional with a passion for delivering outstanding care and business excellence, we’d love to hear from you. Take the next step in your career and help us continue to set the standard in care excellence at Castle Lodge Care Home.Apply today and become a vital part of our award-winning team!
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Care Worker - North Shields, Tyne and Wear
Housing 21 - North Shields, Tyne and Wear
£13.48 to £13.48 an hour
PermanentPart time
Hours: Zero Hour Contract Are you looking for a career that’s both rewarding and offers opportunities to develop, but dread the thought of a desk job? Are you a people person who can strike up a conversation with anyone? Do you want to finish work knowing you’ve made real a difference to someone’s life? If this sounds like you – we’ve got the perfect match! As a Care Worker with Housing 21 you’ll be part of a friendly, supportive team as you work together to support our residents. Once you’re at work that’s it – no travelling between calls as residents live independently in their own apartments within our schemes, which also offer communal lounges, gardens, cafés/bistros and hair salons for them to enjoy. Working with familiar residents and colleagues every day, you’ll build strong relationships and feel part of the Extra Care family. We want to make sure you feel valued too and have developed our offer to set us apart from the wider care sector. Our Care Workers: • Are paid by the hour, not by the job. £13.48 per hour, full time equivalent £24,601 per annum (based on working 35 hours per week) • Receive benefits including Holiday Pay, Occupational Sick Pay, Maternity Pay and access to our Health Cash Plan • Will be supported to achieve relevant qualifications • Can join our Extra Care Academy - support and training to progress into management Is it for me? You don’t need experience or any qualifications to be a Care Worker; just a positive attitude and kind manner. In fact, if you have ever cared for a relative or friend, raised children, or helped a neighbour with shopping or gardening you have already displayed a lot of the skills we require! We offer full training together with recognised qualifications and, if you want to take your career in care a step further, joining our Extra Care Academy can help you progress into a management role. Many of our Managers and Assistant Managers in Extra Care started out as Care Workers in our schemes. All you need is: • To be kind and friendly • Good written and verbal English communication skills • Commitment to undertake necessary further training • A genuine desire to help people • Reliability and flexibility • The ability to use your initiative • To remain calm under pressure About the role Everyone is different but what stays the same is our commitment to offering high standards of care to all our residents regardless of their care needs – enabling them to live their best lives. Our residents tell us how important our Care Workers are to them, being a friendly face, brightening their day and helping to make life worth living by doing the simplest of things. Tasks can include: • Supporting with household and domestic tasks, such as laundry, shopping, cleaning, and financial transactions such as paying bills. • Making meals, drinks and snacks where necessary. • Encouraging and enabling residents to follow agreed care plans. • Assisting residents with getting up in the morning, providing personal care including washing / bathing and dressing; helping with undressing and going to bed in the evening, as well as providing help and ensuring medication is taken as required. • Putting resident wellbeing at the heart of the service, going the extra mile to ensure our residents can live their best lives and ensuring managers and key agencies are kept informed of progress. The benefits At Housing 21 we’re proud to be bucking the trend as a care provider we offer a range of impressive benefits including: • Holiday Pay • Occupational Sick Pay • Occupational Maternity Pay • Health Cash Plan • Blue Light Card (offering discounts across retail, hospitality and leisure) • Car Lease Scheme • Cycle to Work Scheme • Uniform provided • Employee Assistance Programme • 50p hourly enhancement for all Level 2 • Training and development to fulfil your career aspirations An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. Closing Date for applications 19 October 2026 Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.
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Bank Health Care Support Worker - Swindon
NHS Jobs - Swindon
from £13.64 an hour
ContractFull time
Package Description: Start or Grow Your Healthcare Career with a Team That Values You If you're passionate about helping others and want a role where every shift matters, this could be the perfect opportunity. As a Bank Health Care Support Worker, you'll make a direct difference to patients' lives while gaining valuable experience within a busy and rewarding healthcare setting. At Great Western Hospital, you'll join a supportive team that values compassion, teamwork, and professional development. Whether you're beginning your healthcare career or bringing existing care experience, you'll have the opportunity to build new skills, work flexibly, and play an important role in delivering outstanding care to our patients and community. Package Description As a Bank Health Care Support worker, youll be part of our valued team based at Great Western Hospital. You will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including: A salary of £13.64 per hour with access to our group pension Free tea, coffeeand milk at your base location Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year Why This Role Is So Rewarding This is more than a support role, it's an opportunity to make a genuine difference to patients every day. You'll: Deliver hands-on care that improves patient comfort, wellbeing, and recovery. Support patients to maintain their independence and dignity. Become a valued member of a supportive healthcare team. Build relationships with patients and their families during important moments in their care journey. Gain experience across a variety of clinical settings, including dressing and fracture clinics. Help ensure a safe and clean care environment through excellent infection control practices. Develop your healthcare skills while working alongside experienced professionals. Play an important role in delivering compassionate, high-quality patient care. Person Specification Essential Criteria Good general education. Care Certificate, or willingness to achieve within an agreed timeframe. Experience of working under supervision and supporting colleagues within a team environment. Experience of delivering patient-centred care. Ability to work effectively within a multidisciplinary team and recognise own limitations. Good typing, data entry, organisational, and time management skills. Ability to safely undertake patient moving and handling and delegated nursing/therapy tasks following training. Self-motivated, proactive, and committed to delivering high standards of care. Desirable Criteria Experience of working within community healthcare services, the NHS, or an acute/urgent care setting. Basic wound care knowledge and skills. Full UK driving licence and access to a vehicle during working hours. For full details of this role, please refer to the attached Job Description. About the Company We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can. As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
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