Bank Night Senior Care Assistant
NHS Jobs - Weymouth
from £13.46 an hour
ContractFull time
Package Description: Be the helping hand that changes someone's day. Are you an experienced care professional ready for your next challenge? Join the Agincare family at Care Home and use your skills to make a real difference in residents lives, every single day. This is a role where your compassion and experience can help create a home where people feel comfortable, valued, and truly cared for. What we offer: £13.46 per hour Refer a friend scheme (up to £1000) Outstanding career development & fully funded training up to QCF Level 5 Blue Light discount package Company pension scheme On-demand pay Were looking for: Minimum 12 months right to work in the UK Level 2 Health & Social Care (or working towards Level 3) Bank Night Senior Care Assistant role, for this role you must have the flexibility to work night and weekend shifts as and when required Night shifts are from 8pm to 8am A caring, confident team player with leadership qualities Your role: Deliver and lead high-quality, person-centred care Support residents with personal care, dignity, and independence Administer medication safely and accurately Contribute to and review care plans Lead activities, outings, and meaningful engagement Support and guide team members, stepping up when needed Supporting people to live with comfort and joy in a place they call home is something truly special and youll feel that difference every day. Where you'll be working Agincourt care home Click here to view the care home: https://www.agincare.com/care-homes/dorset/agincourt-care-home-weymouth/ Care Quality Commission Rating - https://www.cqc.org.uk/location/1-204767878 If youre ready to take the next step in your care career, apply today! About Us: Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with close to 6000 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Childrens Services. Today, Agincare is one of the UKs largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations across England. As a signatory of the Care Leaver Covenant, we are committed tosupporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance,offering guaranteed interviewsto service leavers and members of the military community. All of our services are regulated by the CQCand Agincare is proud to be anequal opportunities employerand encourage applications from individuals of all backgrounds and experiences.At present, we are unable to offer visa sponsorship. As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isnt the right fit for you, we encourage you to explore our other vacancies,www.agincare.com/careers
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Care Assistant - Days/Weekends - BANK
Roche Healthcare - Cleckheaton, West Yorkshire
night, weekend and overtime payments
On-siteContractPart time
Health Care Assistant - Days/Weekends Company: Roche Health Care Roche Health Care – Hartshead Manor, Cleckheaton Salary: £12.71 per hour Hours: BANK - Days & weekends Shifts: Day 07:00–19:00pm We are not able to offer sponsorship, unfortunately What They’re Looking For: Care Home experience is essential Able to work weekend shifts Values-driven individuals who embody: Commitment to quality care Passion for supporting others Dignity and respect in interactions Trust and teamwork Qualifications: NVQ in Health & Social Care or willingness to train Preferred but not essential: Experience with older adults or dementia care Ability to meet diverse care needs Personal traits: Kind, considerate, innovative, and caring What You’ll Get in Return: Overtime, Weekend and night shift allowances Free Health & Social Care training Pension scheme inclusion Incentives like shopping vouchers Refer-a-friend bonuses Uniform provided Career progression opportunities Supportive and welcoming work environment A company that values staff wellbeing Roche Health Care is proud to be an Equal Opportunity Employer. We believe in building a diverse and inclusive team where everyone feels valued.
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Night Care Assistant - Females only
NHS Jobs - Rochester
from £12.76 an hour
PermanentFull time
Package Description: *Please note: This post is restricted to female applicants only as a Genuine Occupational Requirement (GOR) under Schedule 9, Part 1 of the Equality Act 2010. This is because the role involves providing personal care to women, where it is necessary to preserve their dignity and privacy.* A career where your kindness could brighten someone's day Join our care home team as a Night Care Assistant and make a real difference in residents lives while building a rewarding career in care. All you need is compassion and the right to work in the UK. Well provide fully funded training and excellent career development to help you grow. And the best part? Youll get just as much back, the gratitude, the stories, the smiles that stay with you, plus: Youll receive: Outstanding career development with fully funded training and qualifications (up to QCF Level 5) Refer-a-Friend scheme earn up to £1,000* £12.76 per hour Blue Light Card discounts Company pension scheme On-demand pay The role of a Care Assistant: Provide high-quality personal care and support to residents. Assist with medication administration and recording. Support residents with daily living activities and routines. Build meaningful relationships and provide companionship. Help enrich residents' lives through activities, hobbies, and social engagement. Promote residents' dignity, independence, and well-being. Work as part of a caring team to deliver outstanding person-centred care About you:What matters most is your kindness and motivation to help others. Compassionate, patient and great with people Minimum 12 months right to work in the UK (we cannot currently offer sponsorship) Night Care Assistant to work 36 hours per week from 8pm to 8am to include working alternative weekends Previous experience working within a care home is required for these roles Whether youre listening to residents wonderful life stories, helping with daily routines, or simply being a friendly face that brightens their day, youll be making a real difference to their lives. Where you'll be working: Rochester Care Home Click here to view the care home: https://www.agincare.com/care-homes/kent/rochester-care-home/Care Quality Commission Rating: https://www.cqc.org.uk/location/1-5985450298 Apply to be a Care Assistant, where compassion meets purpose. About Us: Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with close to 6000 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Childrens Services. Today, Agincare is one of the UKs largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations across England. As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community. All of our services are regulated by the CQCand Agincare is proud to be anequal opportunities employerand encourage applications from individuals of all backgrounds and experiences.At present, we are unable to offer visa sponsorship. As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isnt the right fit for you, we encourage you to explore our other vacancies,www.agincare.com/careers
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Live-In Care Coordinator - Maternity Cover
Candlelight Homecare Services Ltd
ContractFull time
Candlelight Care are looking for a Live-In Care Coordinator to make a difference behind the scenes and help make exceptional care happen. Temporary Maternity cover until July/August 2027 Full time - Monday to Friday 9am-5pm Salary - £25,818.24 Please note: For the right candidates, this role could be split into two part-time roles. Please let us know on your initial application whether you’d like full time or part time hours, as this will help us when shortlisting. As a Live-In Care Co-ordinator, you’ll play a vital role in making sure our Live-In Care service runs smoothly, efficiently and, most importantly, delivers an excellent experience for both our clients and our self-employed live-in care workers. You’ll be at the heart of coordinating bookings — making sure our care workers know where they’re going, clients know who is arriving and everyone has the right information at the right time. It’s a role that requires excellent organisation, communication and problem-solving skills, as well as the ability to build positive relationships with a wide range of people. You won’t be doing it alone. You’ll be part of a supportive Office Team, working together to find solutions, overcome challenges and ensure we continue to provide a high-quality, personalised service. This is an office-based position, with around 80% of your time focused on rostering and associated administration, including telephone, online and paper-based tasks. The remaining time will be spent supporting the wider Live-In Care service and helping with the day-to-day administration needed to keep everything running smoothly. You’ll also be part of the wider Office Team, responding to incoming calls and emails and providing support wherever needed to maintain our high standards of service. Key Responsibilities: Coordinate the allocation of clients and self-employed live-in care workers, ensuring bookings are arranged accurately and communicated clearly and promptly. Act as a key point of contact for clients and care workers regarding their bookings, providing friendly, professional and responsive support. Keep our rostering system accurate and up to date, ensuring all client and care worker information and changes are recorded correctly. Build strong, positive relationships with care workers and clients, providing excellent customer service at every stage. Support the onboarding of new clients and care workers, ensuring systems and digital files are completed accurately and efficiently. Handle telephone calls and emails, helping to resolve queries and keep the service running smoothly. Coordinate and send PPE orders to clients and care workers as required. Send registration information to new self-employed live-in care workers wishing to register with Candlelight and process the associated documentation. Work closely with colleagues across the Office Team to solve problems, manage changes and ensure the best possible service for our clients. Represent and uphold Candlelight’s values of independence, choice, dignity and respect, always supporting our commitment to helping people remain safely and comfortably in their own homes for as long as possible. What we're looking for: We’re looking for someone who is organised, approachable and naturally good with people — someone who can stay calm when things get busy, think on their feet and take pride in getting things right. You’ll ideally have: Previous experience within care, coordination or a similar role. Experience of working to tight deadlines and managing competing priorities. Strong relationship-building and interpersonal skills. Excellent written and verbal communication skills. Good working knowledge of Microsoft Office and similar systems. Experience using rostering or scheduling software is desirable. Flexibility, reliability and a proactive approach to your work. Honesty, integrity and a strong understanding of confidentiality. Resilience and the ability to remain calm and solution-focused when faced with challenges. A compassionate, professional and positive approach. A genuine willingness to work as part of a supportive team. If you’re someone who enjoys being organised, solving problems and making a real difference to people’s experience of care, we’d love to hear from you.
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Field Care Supervisor - Part Time
Agincare Group - Christchurch
£27,000 to £28,000 a year
PermanentPart time
Package Description: Do you enjoy supporting others, building strong relationships, and making a real difference by helping people feel safe, valued, and cared for? We’re looking for a Field Care Supervisor in Christchurch/Bournemouth who is passionate about supporting both our clients and our care teams, someone who enjoys being out in the community, sharing a smile and making sure everyone feels supported. Alongside a rewarding role, you’ll enjoy: Up to £28,000 per year Refer-a-friend bonus, earn up to £1,000* Mileage allowance - 32p per mile Great career development opportunities Fully funded training up to QCF Level 5 Blue Light Card discount package Company pension scheme What we’re looking for You’ll be someone who enjoys connecting with people and supporting others to do their best work. Experience in social care at a supervisory level A well-organised, self-motivated approach Availability to work 24 hours per week, including on-call duties A full UK driving licence and access to your own vehicle At least 12 months remaining on your right to work in the UK A day in the life of a Field Care Supervisor As a Field Care Supervisor, you’ll be a key point of support for both clients and care staff. You’ll spend time out in the community visiting clients, checking in with your team, and ensuring everyone feels confident, supported, and able to deliver high-quality care. In this role, you will: Carry out care assessments and regular reviews Monitor the wellbeing and safety of clients Support and develop care staff through guidance and regular supervision Help foster a culture where people feel comfortable raising concerns and sharing ideas Ensure safeguarding practices and safety standards are consistently upheld Working days required: Monday, Thursday and Friday You’ll also take part in the on-call rota, with some weekend working required. Ready to take the next step in your rewarding care career? Apply today. About us For 40 years, Agincare has been proudly supporting communities across the UK. Today, with more than 5,500 team members nationwide, we are one of the country’s leading family-owned care providers, delivering high-quality care and support services across more than 170 locations.We are proud supporters of the Care Leaver Covenant and Armed Forces community, offering guaranteed interviews for eligible applicants. All our adult services are regulated by the CQC, and our children's services are regulated by Ofsted. We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds and experiences. Please note that we are currently unable to offer visa sponsorship. If this particular role isn’t the right fit for you, we encourage you to explore our other vacancies, www.agincare.com/careers
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Night Care Assistant - Females only
Agincare Group - Rochester
£12.76 to £12.76 an hour
PermanentFull time
Package Description: *Please note: This post is restricted to female applicants only as a Genuine Occupational Requirement (GOR) under Schedule 9, Part 1 of the Equality Act 2010. This is because the role involves providing personal care to women, where it is necessary to preserve their dignity and privacy.* A career where your kindness could brighten someone's day Join our care home team as a Night Care Assistant and make a real difference in residents’ lives while building a rewarding career in care. All you need is compassion and the right to work in the UK. We’ll provide fully funded training and excellent career development to help you grow. And the best part? You’ll get just as much back, the gratitude, the stories, the smiles that stay with you, plus: You’ll receive: Outstanding career development with fully funded training and qualifications (up to QCF Level 5) Refer-a-Friend scheme – earn up to £1,000* £12.76 per hour Blue Light Card discounts Company pension scheme On-demand pay The role of a Care Assistant: Provide high-quality personal care and support to residents. Assist with medication administration and recording. Support residents with daily living activities and routines. Build meaningful relationships and provide companionship. Help enrich residents' lives through activities, hobbies, and social engagement. Promote residents' dignity, independence, and well-being. Work as part of a caring team to deliver outstanding person-centred care About you: What matters most is your kindness and motivation to help others. Compassionate, patient and great with people Minimum 12 months right to work in the UK (we cannot currently offer sponsorship) Night Care Assistant to work 36 hours per week from 8pm to 8am to include working alternative weekends Previous experience working within a care home is required for these roles Whether you’re listening to residents’ wonderful life stories, helping with daily routines, or simply being a friendly face that brightens their day, you’ll be making a real difference to their lives. Where you'll be working: Rochester Care Home Click here to view the care home: https://www.agincare.com/care-homes/kent/rochester-care-home/ Care Quality Commission Rating: https://www.cqc.org.uk/location/1-5985450298 Apply to be a Care Assistant, where compassion meets purpose. About Us: Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with close to 6000 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Children’s Services. Today, Agincare is one of the UK’s largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations across England. As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community. All of our services are regulated by the CQC and Agincare is proud to be an equal opportunities employer and encourage applications from individuals of all backgrounds and experiences. At present, we are unable to offer visa sponsorship. As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isn’t the right fit for you, we encourage you to explore our other vacancies, www.agincare.com/careers
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Clinical Care Lead - Grove Court
EFHL
£26.15 to £26.15 an hour
ContractFull time
Clinical Care Lead – Grove Court Care Home Salary: £26.15 + benefits Fixed term / Full-time – 36.75 hours a week Grove Court, Beech Way, Woodbridge, IP12 4BW Grove Court, CQC rated Outstanding Elizabeth Finn Homes do not currently provide sponsorship, but we welcome applications from those who have a right work in the UK. Elizabeth Finn Homes is a leading provider of high-quality care for older people, renowned for delivering exceptional standards across our homes in the UK. We are committed to recruiting people from a variety of backgrounds with different lived experiences to ensure the environment for our colleagues and the offer to our residents is as considered and inclusive as possible. Our values guide us in how we work and push us to be a compassionate and caring care provider. Our Grove Court Home is a purpose-built care home located in beautiful grounds in one of the prettiest parts of England. We provide the highest levels of residential and nursing care from a committed and experienced team. About the Role We’re seeking a Clinical Care Lead for one our homes, who will ensure that our residents and those who care for them can flourish. In this vital role, you will be at the forefront of driving a culture of excellence and fostering an environment for your lead area where our staff feel valued, supported, and engaged. You’ll work collaboratively with the home leadership team to meet compliance on all regulatory and mandated matters including Care Quality Commission (CQC), mental capacity act and safeguarding. Please note you must be a registered nurse to apply for this role Main duties of the role: Collaborate with the home leadership team to ensure the Home operates efficiently and compassionately, fostering a safe, happy, and secure environment for residents. Assist residents with their personal care and advise on health needs, liaising with statutory community health providers as required. Support a robust admissions process, assessing the needs of prospective nursing residents coordinating with visitors and external professionals. Develop and maintain effective care plans, conducting regular reviews to ensure documentation complies with organisational procedures. Oversee medication management, including dispensing, record-keeping, monthly reordering, and monitoring administration for assigned residents. Liaise with the People team to ensure the effective management of colleague in your home in line with the policies and culture of Elizabeth Finn Homes through the whole employee and volunteering lifecycle. Promote resident engagement and independence by providing stimulation, encouragement, and support within a safe and positive environment Manage rotas for your lead area to maintain safe staffing levels while meeting budget requirements. Support the investigation of complaints with the other home leadership team and ensure compliance for reporting requirements. Complete administrative tasks, including audits, in accordance with organisational procedures. To work within the NMC’s Code of Professional Conduct and Scope of Practice alongside ensuring all Registered Nurses within the home also meet requirements. Qualifications & Skills Level 4 Diploma in Lead Preactioner, or an equivalent qualification. Be a Registered Nurse Experience of working in a care home environment and delivering high quality services to older people Experience of managing a successful department for older people Willingness to co-design and co-deliver a range of promotions and approaches to increase the visibility, engagement and occupancy of the home with potential residents Strong communication, leadership and IT skills To Apply Interested candidates are invited to submit a CV and supporting statement that covers their suitability for the role and how they work in line with our four values of bring love, welcome all, inspire more, act with purpose. Application deadline is 26th October 2026. Interviews to be held in person at Grove Court. For more information on working in our team or to have an informal visit please contact us on insert contact details. In return for the wonderful contribution our employees make we offer the following benefits: Enhanced pay for family leave Overtime and bank holiday enhancements to pay Group pension plan with option to join the more generous scheme with a 9% employer contribution on a salary sacrifice basis Occupational sick pay after 6 months service Wellbeing support through various initiatives including an employee assistance programme with free counselling and Mental Health First Aiders. Opportunity to earn rewards via Care Friends which you can cash in when you choose Free Blue Light card – provides members with thousands of amazing retail discounts Long service awards Apprenticeships, continuous learning and development, professional development and study support opportunities Subsidised meals while on duty Safeguarding: In the process of recruitment, selection and appointment Elizabeth Finn Homes implement a range of procedures and actions including Police/Enhanced DBS Checks to ensure our employees, residents and everyone is safeguarded, and abuse is prevented. This is in line with our company values, which are Bring Love, Inspire More, Act with Purpose and Welcome All. Criminal record checks: As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record. Equality, Diversity, Inclusion and Belonging: Elizabeth Finn strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences. Our ambition is to ensure equality and celebrate diversity, working together to create an inclusive workplace, which attracts, nurtures and retains the best people.
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Care support workers (Suffolk Area)
MNS CONSUL HOME CARE LTD - Remote
from £13.50 an hour
RemotePermanentFull time
* No experience required, but some insight into care is essential. • Full or part time hours and flexibility available • Hourly rate £13.50 – (time and a half on bank holidays) • Mileage paid 30P per mile • Visiting customers Mornings, Lunch, Teas, and evenings • In-house training and online training provided. • Community and/or live in care positions available. • NVQ training provided. • Career progression available • Cheerful working environment & very good team spirit Call 01245 979520 or 01473 875031
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Customer Care Complaints Officer (FTC)
Lampton 360 - Feltham
£31,500 - £35,000
ContractFull time
Job Advert * Please note this is a FTC up to 6 months * About Lampton Group Established for over a decade, Lampton Group is wholly owned by the London Borough of Hounslow. This means we operate a commercially minded business, with a public service ethos. We work in close partnership with the Borough to provide commercial, strategic and social value to the community; any profits we make are invested back into essential services and community projects. We have three operating arms - Lampton Homes, Lampton Leisure and Lampton Services – each exists to enhance the lives of residents and support the council in supplying essential services. Why join Lampton Group? - We offer annual pay reviews and incremental pay increases - Hybrid working - 24 days holiday allowance, plus bank holidays - Free gym membership - Enhanced Maternity and Paternity leave and Pension Scheme - Exclusive Discounts - save with Lampton Rewards and EE mobile offers - Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers - Sustainability Perks - cycle to work and electric car salary sacrifice scheme - Career Growth – CPD training, structured development, and leadership opportunities About the Job As a Customer Care Officer you will be responsible for offering a best-in-class complaint handling service as part of a team dedicated to the Voice of our Customer and Community. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers through root-cause analysis and action planning. Key Responsibilities include: - Conduct investigations into formal complaints received and reach an outcome based on the merits of each case, communicating the findings and outcome to our customers and stakeholders, clearly and concisely, whilst constructing a strong oral and written argument - Support the facilitation of Stage 2 Review meetings, with customers, advocates, stakeholders, and engaged independent customers. - Liaise and develop a working relationship with other departments across the organisation and external stakeholders, including our clients, various Ombudsman, contractors, and local councillors. - Support the collation of complaints data by recording common trends and themes by utilising data from our customer management systems. - Collate, review and feedback compliments and good-news stories to re-enforce positive behaviours. - Use appropriate tools to establish the root-cause of the problem and recommend actions to rectify the issue including preventative solutions. - Identify areas of our systems, processes, policies, or training that may cause complaints and suggest improvement opportunities. - Conduct trend analysis to identify and highlight any organisational themes. - Manage, collate and redact information for example information related to customer Subject Access Requests and FOI requests. - To undertake adhoc customer satisfaction surveys. - Support the wider VoCC team as required in other administrative activities Experience and Qualifications required - A track record of managing complaints and customer feedback - Strong knowledge of Data Protection and Freedom of Information regulations - Ability to investigate issues, problem-solve and make informed decisions. - Experience using CRM and customer data systems. - Experience working to KPIs, deadlines and accuracy standards. - Excellent written and verbal communication. - Strong attention to detail, literacy/numeracy and Microsoft 365 skills. - Confident handling challenging conversations with empathy and professionalism. - Strong interpersonal skills and collaboration ability. Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
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Extra Care Scheme Team Leader
Cera Care Ltd - Middlewich
£36,000 to £36,000 a year
On-siteContractFull time
Position: Extra Care Scheme Team Leader Reporting to:Registered Manager Contract Type:FTC x 12months, Full Time, 37.5hrs per week Salary:£36,000 per annum About Cera Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference. We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care. The role: Reporting to the Branch Manager, the Extra Care Scheme Team Leader is responsible for the Care staff. Under the guidance of the Manager, the Extra Care Scheme Team Leader is responsible for ensuring the welfare of all service users. You will promote the independence, security and wellbeing of service users. What we're looking for - Produce and review care plans for all service users in accordance with the associations care and planning procedures. - Monitor the delivery of care to ensure that it is delivered to an acceptable standard which satisfies the requirements of the Social Care inspection. - Monitor the work of care and to ensure that care plans are regularly updated and accurate records are maintained. - To provide, in an emergency, direct care and support to service users where appropriate, to ensure that they receive the right package of care and support which meets their identified needs. - Assisting the service user to access specialist care where appropriate, e.g: nursing or healthcare. - Encourage and assist service users to daytime activities, including day care, leisure, cultural, spiritual, recreational and social activities that will enhance their quality of life. - Liaise closely and effectively with all relevant professionals, care workers, families and advocates involved in providing service user care. - Liaise with health services in administering, recording and supervising medication in accordance with our policies and procedures. - Ensure that all manual handling and risk assessments are completed in accordance with Cera Care policies and procedures for all service users. - Carry out all duties in compliance with Equal Opportunities and Health and Safety policies. - Attend one to one supervision meetings, annual appraisals, staff meetings and training when required. - Work effectively as a Team Leader to promote and encourage independence amongst the tenants at all times. - Support with delivery of the on call rota, dependent on needs of the business. - This will include being the designated contact for the OOH teams during evening / weekends and supporting all aspects of care delivery. Background and Experience: - Knowledge of rota planning ensuring adequate staff on duty with correct skill mix and fair allocation of off duty/annual leave - Experience conducting Client Introductory visits - Ideally hold the RQF Diploma level 3 Health and Social Care - Experience of working with Service Users who have additional support needs You'll have access to: - NVQ and in-house Training and development for your role and future Career with us - We Care our employee benefits platform which offers shopping discounts and cashback from over 800 retailers - Blue Light Card eligibility - helping you save on everyday purchases and special treats which can be used with our We Care platform to offer double discounts. - Employee Assistance Programme - Mobile phone and other required tech - Company pension scheme - 25 days holiday entitlement with bank holidays and your Birthday off on top - Service and recognition rewards - Opportunity for extra income our Care Friends referral scheme (up to £500 per referral) Cera promotes a carer-first approach. Our frontline staff are the most important part of the Cera family. You will join a visionary organisation on the tipping point of transformation and have the opportunity to form part of our larger mission to change the face of social care. Your branch will be equipped with innovative software and you will have the opportunity to lean on our wider organisation for the most progressive and personable operational support. Our app proactively tracks and monitors the health of our customers, enabling families and medical professionals to have visibility of changes in health and well being status. Using AI to predict potential health concerns, we're able to help our customers avoid unnecessary hospital visits, whilst protecting vital NHS resources.
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