NHS Jobs - HULL

PermanentFull time

Deal with patient enquiries received electronically, by telephone and face to face. Care navigate where possible, signposting patients to ensure timely and appropriate assistance. Apply waiting room management processes. Handle confidential and sensitive discussions, whether face-to-face or via telephone, maintaining privacy at all times. Print patient summaries for home visits and check that home visits are actioned. Deal with medical emergencies in accordance with practice procedures booking ambulance transport as requested. Process information in respect of new registrations, deductions, changes of address and temporary resident applications ensuring that full information is given to the patient to enable them to access our services appropriately. Promote online services including NHS App.Check patient ID and verify where appropriate in accordance with practice protocols. Process requests for repeat medication in accordance with practice protocols. Process GP2GP records in and out of the practice. Receive and process specimens in accordance with practice protocol. Liaise with ERS transport drivers in respect of collection of specimens and internal mail. Relay results of tests and investigations to patients which have been filed on EMIS Web and commented on by medical staff. ALWAYS check before giving results and observe rules of confidentiality in relation to third party requests for information. Ensure that all messages for doctors, nurses and staff are passed on quickly and efficiently. Respond to and action tasks sent from EMIS Web clinical system. Undertake filing and retrieval of medical records as necessary. Advise patients where charges are made for non-NHS services and seek advice from relevant personnel in this respect. Scan correspondence onto clinical system. Enter coded information into patient medical record as indicated. Undertake general tidying of medical records including cutting down and tagging of referral letters, results and note cards in date order. Liaise with Doctors, Nurses, Community Staff, and other authorised personnel in respect of general queries. Using the master spreadsheet for reference, add and amend appointment templates onto the EMIS Web system for doctors, nurse practitioner, pharmacist ACP, nurses, registrars, students, HCAs etc. Ensure adequate cover at all 3 sites and liaise with colleagues to ensure when cover is reduced surgeries are booked accordingly. Participate in overtime to cover absences of leave or sick leave. Cover will be shared fairly between team members under the direction of the team leader. Deal with concerns from patients, seeking advice from colleagues and team leader where appropriate. Advise patients on the Complaints Procedure. Assist the dispensers, taking in and handing out repeat prescriptions and dispensed medication. Take payment where appropriate. Ensure that all handovers to other staff are conducted efficiently and comprehensively to ensure continuity of service to doctors and patients. Familiarise yourself with the Staff Manual and follow practice policies and guidelines. Conduct building opening and close down procedures. This job description outlines the key duties of the role but is not an exhaustive list. You are required to undertake any other duties as requested which are commensurate with the role to ensure the smooth running of the practice. The job description and rota may be amended to suit the needs of the business. Notice will be given of any proposed changes.

Care Outlook Ltd.

£27,000 to £28,000 a year

PermanentFull time

Care Outlook is an expanding leading home care provider in London and South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career. We are currently recruiting for a Care Coordinator to maintain and develop our extra care service Norwood. Core Duties & Responsibilities as Care Coordinator: Primary role is to Roster and Template care calls using an electronic system Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users’ needs and aspirations Ensuring care assessments, care and risk planning meets best practice and customers aspirations Work with Recruitment Team to ensure sufficient current and future staffing levels To provide care services to service users in an emergency, arrange emergency cover when required and cover all/ any calls reasonable where required To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner To work alongside the Branch Manager ensuring that all quality standards, complaints, and comments are dealt with promptly Participate in the paid on-call rota Put in place measure to comply with CQC regulations and work to achieve the best care standards possible As a Care Coordinator, you will be offered the following: Salary £27,000 - £28,000 Company issued mobile phone Ongoing support and Professional Development 20 Days Holiday plus Bank Holidays Opportunity to work in an expanding leading home care provider We are looking for a Care Coordinator to join us who are: 100% committed to helping improve the quality of life of vulnerable people Flexibility to cover on call to meet the needs of the business (essential) Knowledge of CQC standards and CQC Compliance (essential) Experience with Rostering care calls on an electronic system Experience in Care Coordinating or 2 years working within Health & Social Care (preferred) Full Driving License and access to a vehicle (preferred) NVQ Level 3 Health & Social Care (preferred) If you have the skills and experience listed above and are interested in working for an organization that can really make a difference to people’s lives, then this could be your next role!

Choices Healthcare - Ipswich

from £14 an hour

On-sitePermanentFull time

Choices Healthcare is an established health and social care organisation that supplies a variety of health and social care staff to the NHS, various local authorities, and private clients alike. In addition, we provide supported living accommodations and both internal and external healthcare training. We currently operate across Southeast England with scope for expansion. Choices is currently searching for a friendly and enthusiastic Care Co-ordinator to join our Ipswich branch to go that extra mile and put a smile on our clients faces. We are looking for an experienced individual who is committed to delivering person centred care. The Role The Care Coordinator will assist with all day-to-day operations of the care services we provide. Ensuring the smooth running of care services that we deliver. Assisting with the effective organisation and coordination of support for the clients we manage. You will be required to lead a team by example, you will work as part of a team to maintain the personal care of clients, respecting the dignity of the individual and promoting independence. You will ensure that care services are consistently provided to a high-quality standard. You will be responsible for organising your day to day requirements, ensuring administration and recording of medication has been complete, liaising with health professionals and recording to the clients computerised care plans. You will assist with the induction, training and supervision of support staff. Ideal candidate will have.. Experience of supervising a care team Ability to show empathy/understanding and experience of the needs of our clients Good leadership skills with the ability to communicate effectively To have an excellent telephone manner To be highly personable Excellent written and verbal communication skills To be highly proactive, self-motivated, and enthusiastic Previous Care Coordinator/Carer/Admin experience would be an advantage To be computer literate including with the use of Excel, Word, and Emailing Driving licence is essential NVQ is preferable; however, it is not essential If you feel this is the role for you, please apply with an updated CV. Salary will be £14/hr working 37.5 hours per week with the occasional overtime available.

Careville Limited - Cheschire

On-siteContractFull time

Care Assistant - Full Time and Fixed term contract Starting from £12.25 per hour Careville Limited is a registered CQC domiciliary care company. We pride ourselves in providing quality and compassionate care to support vulnerable adults live a fulfilling life. Our staff are the hallmark to our excellent service delivery, as such we provide opportunities that supports our staff's professional development and work-life balance lifestyle. Due to expansion, we are now recruiting experienced Support Workers to join our growing team. This is a great opportunity to join a friendly and caring company that will support you throughout your professional journey. Please note: This is a direct recruitment, not agency. Requirements: Experience of providing compassionate care for vulnerable adults Have a kind, caring and accommodating nature Be flexible, due to shift patterns to meet business needs Be able to develop and maintain good working relationships Have excellent communication skills. Be a good listener with patience MUST have proof of right to work in the UK Benefits: A competitive starting salary with the opportunity to increase this through training and development 28 days holiday (including bank holidays) pro-rata Paid mileage Staff uniform Full and comprehensive induction Enhanced pay on bank holidays Company pension scheme Paid annual leave (pro-rata) Qualifications and Skills: Job Types: Full-time and fixed term contract Experience: Healthcare and Support Environment: minimum of 6 months experience (required) Location: Halton(Preferred) Licence: NVQ Level 2 Health & Social Care (Preferred) Driving License/Transport (Preferred)

Jasmyn Care Ltd - Swindon

from £13.47 an hour

On-siteContractPart time

Location: Swindon 🕒 Shifts: Days and Nights Available | Flexible Rotas | Weekends & Bank Holidays Required Jasmyn Care Ltd is recruiting compassionate and dedicated Care Assistants on behalf of a local authority care service supporting older adults in a residential care home. If you're passionate about providing high-quality, person-centred care and helping people maintain their dignity, independence and wellbeing, we'd love to hear from you. What You'll Be Doing Providing personal care with dignity and respect. Supporting residents with daily living activities. Assisting with meals and nutritional support. Providing emotional support and companionship. Encouraging independence wherever possible. Maintaining accurate care records. Reporting any concerns, accidents or incidents. Working closely with senior staff and the wider care team. Following care plans, safeguarding procedures and health & safety policies. Why Apply? Flexible day and night shifts. Opportunity to work within a respected local authority service. Ongoing training and development. Supportive team environment. A rewarding role where you can make a genuine difference in people's lives. If you are committed to delivering outstanding care and want to be part of a professional and supportive team, we'd love to hear from you. Apply today and start making a positive impact in the lives of older people.

BELSIZE HEALTHCARE LIMITED - Banff

PermanentFull time

Our care home, located on the outskirts of Macduff, offers excellent Residential, Dementia, Nursing & Respite care for 34-residents, ensuring top-quality support in a tranquil setting Care Assistant Contract £13.60 per hour Contracted to 33 hours per week Paid PVG, pension, uniform provided 5.6 weeks annual leave (based on a full time contract) Role Overview As a Care Assistant, you will make a meaningful difference in our residents lives everyday. This role is central to delivering high quality, person centred care that supports dignity, independence and overall wellbeing. You will support individuals with daily living including personal care, mobility, nutrition and emotional wellbeing, helping them feel comfortable, respected and valued. By following care plans and recognising changes in condition, you will contribute to safe, responsive and consistent care. Working as part of a supportive team, you will help create a warm and positive environment where relationships matter and people feel truly cared for. This opportunity is open to both experienced carers and those new to care, with full training, guidance and ongoing development provided to support your journey. What We Are Looking For A caring, compassionate and respectful approach Good communication and teamwork skills A reliable and positive attitude Willingness to learn and develop Previous experience is beneficial but not essential SVQ Level 2 is desirable or willingness to work towards About us Dounemount Care Home is part of Belsize Healthcare, a division of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to creating safe, welcoming care homes for our residents and developing supportive workplaces where our teams can grow and thrive. Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.

Active Care Group - Albrighton, Shropshire

PermanentFull time

Calm, organised, and unflappable? You sound like our next Care Coordinator. If you're at your best when things get busy, we've got the perfect opportunity waiting for you in our office in Albrighton! Our Care in the Home division is growing fast, we're proud to deliver safe, reliable, and outcome-focused care, thanks to the dedication of our exceptional support workers, clinicians, and management team. Now, with our continued growth, we have an amazing opportunity at our office in Albrighton, the office has free parking and if you do not drive we are right next to Albrighton train station! This is not your average desk job it's a fast-paced, highly pressured role where you'll be right at the centre of operations. If you thrive on juggling multiple priorities, staying calm when the pressure is on, and finding solutions in the moment, this could be the role for you! What you'll bring: Previous experience as a Care Coordinator Excellent customer service and communication skills. The ability to remain composed and professional in high-pressure situations. A flexible, dynamic, can-do attitude with a strong work ethic. The confidence to work both independently and as part of a close-knit, supportive team. Willingness to learn, adapt, and grow within a busy environment. Working hours: 37.5 hours per week office based (Albrighton) Monday to Friday, 9am 5:30pm Participation in the on-call rota (1 week in 8) Why join us? This is a challenging role that demands resilience, organisation, and a cool head under pressure but it's also hugely rewarding. You'll never be bored, you'll always be learning, and you'll be part of a team that plays a vital role in changing people's lives. We're a Disability Confident committed employer and will make reasonable adjustments to support candidates throughout the recruitment process. What you'll be doing: Co-ordinating and scheduling care each week, ensuring clients receive seamless support in their own homes Handling a high volume of inbound and outbound calls to both clients and care workers Reacting quickly to last-minute changes, emergencies, and staffing challenges Keeping your Team Leader fully updated on any critical issues Ensuring compliance with policies and procedures, with a sharp eye on safeguarding, continuity of care, and regulatory standards Communicating clearly and compassionately, even when conversations are challenging or sensitive Thinking on your feet, solving problems fast, and helping the team deliver under pressure Competently represent the company and maintain/develop positive relationships with internal and external stakeholders What to look forward to: 25 days plus bank holidays (pro rata) Birthday off Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities Active Reward App giving discounts and savings on your weekly shop Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice A Nest Personal Pension account Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians We recognise outstanding Active Behaviours via the Active Awards programme Enhanced Sick & Maternity Pay benefits Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

NHS Jobs - Bletchley

from £13 an hour

PermanentFull time

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Job responsibilities: Administration To have a thorough knowledge of all practice procedures. To work in accordance of written protocols. Reception Receiving patients consulting with members of practice team Handing completed repeat prescriptions to patient and checking names and address. Be able to cover all reception position as necessary Appointments Process medical and admin triage forms which are requested on a daily basis. Deal with home visits requests Computer Registrations of new patients computer data entry and medical records. Process patients change of address computer data and medical records (have knowledge of practice area). Process repeat prescription request in accordance with practice guidelines.

City and County Healthcare Group Ltd - Rhyl

£13.50 to £13.51 an hour

On-sitePermanentPart time

Location: Rhyl Pay Rate: £13.50 per hour Shifts Available: Thursdays (09:00-16:30) and Sundays (10:00-17:30) Access to a vehicle is required due to the geographical location of the role. We are currently looking for a Complex Care Assistant to support our client who has COPD and epilepsy. The client lives at home with her family and staff provide 1-1 support with day-to-day activities and medication administration. She enjoys spending time with her family and watching my DVD collection. She especially likes Finding Nemo, Tangled, Noddy and Thomas and the Tank engine. She likes to watch TV and my Tablet in my room and likes support staff to help her with learning, playing and anything to stimulate and entertain her throughout the day. She also likes going to charity shops weekly.

HC-One Ltd - Nottingham, Midlands

£12.95 to £13.45 an hour

PermanentFull time

About the role At HC-One, kindness is at the heart of everything we do across our Dementia, Nursing, Residential and Specialist care homes. Our residents are people with their own stories to tell, and by joining us you’ll have the chance to give something back while helping them live with dignity and purpose. We’re looking for an enthusiastic and committed Care Assistant to join our team. Working under the guidance of a Registered Nurse, you’ll support the physical, emotional and social wellbeing of our residents. This includes personal care such as washing, dressing, hygiene and meals, as well as helping with daily activities in the home. You’ll deliver care that comes from the heart — making sure residents never lose their individuality. Whether you’re supporting someone with limited mobility, offering comfort to a resident who is distressed, or providing compassionate end-of-life care, you’ll always put their wellbeing first. Safeguarding is everyone’s responsibility in adult social care and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken. About HC-One At HC-One, kindness is more than a word—it’s a way of life. We believe that caring for people means caring about what matters most to them, so we can support them to live their best possible lives. To provide the kindest possible care, everyone at HC-One brings and nurtures five key qualities—what we call Kindness the HC-One Way: - We are curious—asking questions, seeking to understand. - We are compassionate—walking in the shoes of others. - We are creative—finding practical ways to make things happen. - We are courageous—supporting residents to live the life they choose. - And we are dependable—people can always count on us. We champion inclusivity, fostering a workplace where everyone feels valued, respected, and empowered to be themselves. Our diverse workforce helps us learn from one another and better reflect the communities we serve. We welcome applicants from all backgrounds into our HC-One family and prioritise inclusive working practices across everything we do. We are also enhancing the way we support residents through digital care planning. This technology is helping us streamline care, improve outcomes, and make daily tasks more efficient. As we continue to grow our digital capabilities, we’re looking for team members who are comfortable with technology—or open to learning. You'll be supported every step of the way. We care about our colleagues and are committed to supporting your personal and professional development. From the moment you receive a job offer, we aim for the quickest possible turnaround to get you started, with full support every step of the way. With clear career pathways, continuous professional development, and postgraduate programmes, HC-One will invest in your growth—opening up opportunities at regional and national levels. Please note: We are only able to consider applications from individuals who already have the full right to work in the UK. Unfortunately, we cannot offer sponsorship or accept applications from those on a time-limited visa. Applications that do not meet this criteria will not be progressed. Rewards & Benefits You will enjoy access to a huge variety of benefits and services to support your well-being: - Great work life balance - An hourly rate is subject to experience and qualifications - Paid Enhanced DBS/PVG - Free uniform - During a shift of eight hours or more a nutritious meal will be available - Company pension scheme - 28 days annual leave inclusive of bank holidays - Group life assurance cover - Wagestream - financial wellbeing and flexible access to pay as you need it - Award-winning learning and development and support to achieve qualifications - GP online - a service providing around the clock GP consultation via an interactive app - available to you and your dependents under 16 - An opportunity to learn from experienced colleagues as part of an outstanding and committed team - Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners - Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues - Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards - An attractive refer a friend scheme of up to £1000 per referral, depending on the role