Digital Capabilities and Onboarding Manager
Government Recruitment Service - Uxbridge
£35,663 to £35,663 a year
PermanentFull time
This role will work with in the within the Digital & Data Directorate within the Delivery and Services Team. You will lead multi-disciplinary and matrix managed teams across Tech Services specifically in Infrastructure and User Services. You will deliver small scale changes to existing technology, or the introduction of new technology. These projects could include Tech Refresh and business application implementation. Successful delivery will be underpinned by ensuring in-scope business requirements are delivered within time constraints. This is a critical role in the context of building sustainable capability to operate, support and improve technology services. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers Your responsibilities will include, but aren’t limited to: Demonstrate effective delivery management skills to multi-task within tight deadlines. Communicate effectively and clearly between the technical and non-technical partners/stakeholders. Support / host discussions within a multidisciplinary team. Determine and plan their team requirements, including allocating resources and prioritising activities, over the short to medium term by fully understanding the business environment in which the team operates, the overall team objectives, ensuring their team fully understands and works to these requirements. Work in collaboration with other managers across all functions for the good of DVSA and to create a high performing and well-respected Agency. Provide project support for larger sized projects such as chasing and updating action owners for action point logs, risk logs etc. Secretariat support such as minutes and output notes. Leading on small but defined strands of work contained within a larger project. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
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Digital Research Access Manager
NHS Jobs - Brighton
£57,528 to £64,750 a year
ContractFull time
The Digital Research Access Manager will provide strategic leadership, governance, and system-wide oversight to unlock the value of digital data for commercial clinical research across Sussex. Reporting to the CRDC Research Business Manager, the postholder will hold overall accountability for the design, integration, and delivery of transformational, scalable digital pathways that enable rapid, data-driven participant identification across multiple care settings. This role is key in enabling change in the way participants are identified for commercial clinical trials, improving speed and efficiency, whilst widening opportunities across our community. A core responsibility of this role is the direct leadership and line management of up to 4 Band 6 Digital Research Facilitators (funding is currently available for one post,with potential to expand to a maximum of 4 if additional funding is identified). The Manager will translate strategic regional research objectives into operational reality by guiding the Facilitators work program, removing complex cross-organisational data barriers, and fostering key relationships across the Integrated Care System(ICS) to streamline secondary and primary care workflows.The postholder will oversee the performance frameworks that ensure the team meets strict national metrics and will champion the strategic use of regional datasets to drive health equality and attract commercial investment. Bringing a clinical professional background alongside proven expertise in embedding digital innovation, the postholder will act as a senior expert, bridging the gap between clinical safety, digital system integration, and commercial research delivery. The role also includesdeputising for the CRDC Research Business Manager where required. Refer to the Job descriptions and specification for full details
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Interventional Research Pathway Manager
NHS Jobs - Brighton
£57,528 to £64,750 a year
ContractFull time
Main duties and responsibilitiesWork collaboratively with clinicians, managers, and external partners to deliver transformative and cost-effective changes which are fit for purpose and affordable. Maintain a clear understanding of how the services that support research delivery operate and the challenges they face in approving requests to support research within the required timeframe. To work with service managers to define optimal study set up pathways and supporting processes that are deliverable, sustainable, and meet national research delivery metrics. Develop and implement policy and SOPs in relation to agreed research pathways, both across departments within UHSussex, and in other health and care organisations across Sussex (for example other Trusts, General Practice) Support research leads in setting standards and providing quality assurance of research support services across the system to reduce variation in set-up timelines and drive efficiency of clinical trial delivery. Drive, track, record, and share progress in delivering the NIHR commercial research delivery targets. Work with other key senior managers to monitor compliance to agreed pathways, investigate breaches, escalate as appropriate and make required adjustments. Support the implementation of integrated services and pathway specific access to rapid diagnostic services locally through collaborative work across the Surrey and Sussex system and promote a sense of collective responsibility across partners Maximise research training across the system, by directing the identification and mapping of research training needs across all Sussex health care organisations and departments, ensuring equitable access to high-quality development opportunities. Respond quickly and appropriately to concerns regarding barriers to meeting government research set up metrics escalated by colleagues within the scope of the role, with a proactive and problem-solving approach to resolution of issues. Create a detailed work plan for the creation of pathways to increase the speed of research set up, with clear objectives, defined outputs and supporting action logs and risk logs for CRDC Management team sign off. Lead on the implementation of lean methodology and standardisation. Communication Agree mechanism and format for progress updates to CRDC Management team, CRDC Steering Group and research delivery service managers. Demonstrated ability to influence, persuade, and motivate internal and external staff to drive process innovation, service development, and collaborative working across the Trust and wider system partners. Ability to challenge approaches where they are sub optimal and adopt a motivational and persuasive communication style to ensure secure an improved approach is adopted. Demonstrated proficiency in converting complex metrics and protocol requirements into actionable operational plans, driving service efficiency and data-informed decision-making both within the Trust and across external partner organisations. Communicates effectively with regional and national NIHR infrastructure, including other Commercial Research Delivery Centres, the CRDC UK Network, and the South East Regional Research Delivery Network, to share learning, align processes, and support coordinated digital research deliver. Work closely with clinical and governance teams within UHSussex and research delivery teams to ensure processes are collaborative and all parties are informed. Contribute to formal reports as required by UHSussex Research and Innovation and CRDC Sussex utilising necessary software/ tools and working closely.Service delivery and improvement Build collaborative relationships with senior stakeholders, including executive leaders and clinicians, to drive change.People management and developmentThe post holder will have line management responsibilities as the CRDC team grows, and will work closely with the Deputy Head of Research(Governance & Performance Manager) and the CRDC Lead Nurse and Business Manager to support the training of Research Governance staff within various research delivery settings to study set up pathways. Act as a coach/mentor to support staff in improvement methodology and the implementation of change. Establish effective systems, processes, and ways of working for a new, cross organisational service, supporting staff to work flexibly and collaboratively across Sussex. Identify learning and development needs within the team and across partner organisations, coordinating access to appropriate training and resources. Ability to respond quickly and effectively to concerns escalated by colleagues within the scope of the role and adopts a problem-solving approach to tasks. Act as a role model by promoting a positive, inclusive, and supportive culture aligned with UHSussex values, encouraging continuous learning, innovation, and reflective practice. Support staff wellbeing and workload management, ensuring safe, sustainable working practices in a complex and evolving digital research environment.Patient care delivery Ensure that all digital research processes uphold the highest standards of patient safety, confidentiality, and dignity, aligning with UHSussex values and the organisations commitment to putting patients first. Promote robust governance across all research data pathways, ensuring that patient information is handled lawfully, ethically, and transparently. Where possible enables research delivery for a study at multiple locations to reduce research participants requirements to travel. Learning and development Attend mandatory training updates as required. Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process. Achieve and demonstrate agreed standards of personal and professional development within agreed timescales. Identify own learning needs and jointly plan training requirements with your line manager. Participate in the Trusts appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service. Promote a culture of continuous learning and reflective practice within the Commercial Research Delivery Centre, encouraging innovation, curiosity, and shared problem solving
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Contracts Manager Non-Clinical
NHS Jobs - Woking
£49,387 to £56,515 a year
PermanentFull time
Please see full job description and person specification for full details of the role requirements. The post holder may be required to carry out other duties as required, in line with thier skills and experience..
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Deputy Contact Centre Manager
Vacancy Filler - Reading
£36,373 to £36,373 a year
ContractFull time
About the role:We have an exciting maternity cover opportunity for a Deputy Contact Centre Manager to join our established Team at Reading College.Reporting to the Group Contact Centre manager, you will lead and manage the operational delivery of the Contact Centre alongside two other deputy managers, providing advice and guidance for queries across all our colleges and ensuring the team deliver an exceptional customer experience. The team is often the first point of contact for many current and new learners, so it is important that we deliver an outstanding customer experience which raises the reputation of Activate Learning and sets it apart from other providers.You will be instrumental in growing and developing our team of advisers, supporting them to provide a customer-focused admissions services that meets strategic performance targets and complies with quality control systems and regulatory guidance.Key Responsibilities:Managing KPIs, including telephone service rates, average handle time, first point resolution, customer service levels and customer satisfaction.Complaint Handling and resolution.Call Monitoring and Compliance.Reporting and Analysis.Staff resource management.People management, training, coaching, absence and performance management, staff reward and recognition.Staff recruitment.Support with inbound telephone and email enquiries, applications and enrolments.This is a full-time, fixed-term maternity cover position, working 37 hours per week and based on-site at our Reading College campus. The contract ends in August 2027. Please note that this is an in-person role and does not offer flexible/hybrid working.What do you need to be a successful as a Deputy Contact Centre Manager at Activate Learning?The ideal candidate will bring proven leadership experience within a customer service environment and a strong customer focus. Experience in a contact centre setting would be an advantage. They should be highly organised, able to thrive in a busy, target-driven environment, and demonstrate excellent people and performance management skills. Strong interpersonal and communication abilities are essential, along with the capability to manage, train, and coach a team effectively. The role also requires someone who can identify process and system improvements, apply strong analytical thinking, and solve problems with confidence.Who we are:Activate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning.We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.When you work for Activate Learning, you’re working for an organisation that provides you with the advantages of a large employer, a trusted partner in your career development, and a transformational way of working whilst also investing in building a community environment for everyone.Together, we will bring out the best version of yourself.Why work with the Activate Learning Group?Activate Learning Group Employee Benefits:Monthly Staff Appreciation Awards: Celebrating staff for their dedication and accomplishments aligned to our award-winning Learning Philosophy.Wellbeing & Resources Groups: Comprehensive range of resources, guides and tools to support staff wellbeing.Company benefits: Including free eye tests and will writing, plus access to a Health Cash Plan covering optical, dental, health screening, and therapy treatments for you and your dependents.Learning and Development: continuous opportunities for professional growth and skill enhancement through our in-house L&D team.Teaching Support: Tailored induction and development programs for teaching staff.Pension Schemes: Teacher and Local Government pension schemes for Activate Learning staff.Generous Annual Leave: Up to 6 weeks paid leave.Competitive salaries: Annual incremental progression and a twelve point pay scale for teachers.On-Site Facilities: Free parking at all campuses, refectories, hair and beauty salons & gym access.For a comprehensive list of all of our benefits please visit our Wellbeing at Activate Learning - Activate LearningApplicants should apply at the earliest opportunity; closed vacancies will prevent application form submission.Applications are reviewed and shortlisted on a rolling basis, we reserve the right to interview, appoint and close adverts.Activate Learning is committed to safeguarding and expect all our staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level.Applications are encouraged from all candidates who meet or exceed minimum criteria, regardless of age, disability, gender, orientation, race, religion, or ethnicity. Activate Learning are committed to employing people with disabilities and will ensure our recruitment process is inclusive and accessible. If you require any reasonable adjustments either at application or interview stage, please contact the talent team directly.Note: Some positions may require a legally mandated health surveillance check for exposure to hazardous conditions.Recruitment agencies who submit unsolicited CVs to any partner or employee at Activate Learning, have no authority to enter an arrangement. Recruitment agencies engaging with Activate Learning Talent Team will be on our PSL.
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Centre manager - Dog Daycare
Bruce's - Reading
£35000 (OTE £40,000)
PermanentFull time
Job Advert Here at Bruce’s we are looking for a Centre Manager to join our Wellington Country Park centre! About Us: Founded in 2008, we have become the UK’s recognised leader in Doggy Day Care and are fluent in dog. Our purpose at Bruce’s is to unleash happiness and enrich the lives of more dogs and their families and we achieve this through our values P.A.W.S (Pawsitivity, All fur one, Wag for it and Sniff out the new stuff). We believe that Paw-sitivity rocks! When it comes to our team, our dogs and our customers we’re caring and All fur one. We work hard, are passionate and Wag for it because we love what we do. And, like our doggy friends, we’re forever curious to Sniff out new stuff. Our values help guide how we behave, remind us what’s important to ourselves, to dogs and their families and what fires us up as a pack. What You’ll be Doing: Bruce’s supports its managers to lead with autonomy, the overall mission is to deliver ambitious and profitable growth through an engaged, motivated, and happy team. As a Centre Manager at Bruce's you will be the heartbeat of our Doggy Day Care experience. You will lead, empower and develop our dedicated and enthusiastic teams of dog loving professionals, ensuring an exceptional experience for both dogs and their human pawrents. As the Centre Manager you will oversee the seamless day to day running of the centre with a relentless focus on logistics, fleet and people management. Our Centre Managers are also driving force behind learning and development, customer service, health and safety and all the commercial aspects of running a Bruce’s. Being a Centre Manager also involves ensuring the centre is compliant, risks are sighted and mitigated and licensing regulations are strictly adhered to as well as: - Handle the daily operational challenges (van, people and canine logistics) - Champion team engagement and motivation on a daily basis - Project management as well as budgeting with a good understanding of P&Ls - Support the General Manager and taking on responsibilities to support other centres as and when needed. - Weekly and monthly reporting to the Senior Leadership Team - Manage the Centre in accordance with the Bruce's Difference; Fluent in Dog, Enrich Every Dog, Celebrate Friendships and Bow Wow Factor - Support and drive marketing efforts to gain new customers and also focus on customer retention - All customers are highly satisfied by the service the team deliver. - End to end people management (performance management, formal meetings, attendance as well as staff first days and inductions - Managing of monthly payroll submissions and overseeing labour costs About You: It goes without saying you will be someone who is flexible with great communication skills and be able to build important rapports with your team and customers. You are a multitasker as well as being a creative problem solver and confident decision maker with a full UK manual driving licence should you be needed to help chaffuer our daycare dogs. You will have previous HR and managerial experience and have strong time management. You are someone who meets targets and helps those in your team to work towards our business goals. Your expertise will extend to budgeting and planning with an ability to manage internal and external stakeholders. Why Unleash Your Potential with Us: - You get to be part of a multi award winning company who are the industry leaders in doggy daycare. - Work with a vibrant and energetic leadership team. - Your furry companion can join you at work – we offer FREE dog day-care at Bruce's (as long as it's a paw-sitive fit). - LifeWorks membership and Bravo Benefits platform access for unbeatable employee perks. - Your hard work won't go unnoticed – expect rewards and recognition and our annual people celebration day!
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Clinical Skills and Simulation Manager
NHS Jobs - Milton Keynes
£49,387 to £56,515 a year
PermanentFull time
Clinical Skills and Simulation EducationTo support the delivery of Clinical Skills for the University of Buckingham Medical students. This requires organising, facilitating, providing equipment for and teaching the students to support their simulation and skills requirements for Phase 2 of their Medical Education which consists of ten hospital-based clinical blocks. Verifying the students and assessing their competencies in the 32 GMC Practical Procedures, ensuring documentation is appropriately completed and stored on the database developed by the department. Simulation Service ManagementTo be responsible for ensuring the regular maintenance of the clinical skills training equipment owned by the department.To be responsible for ensuring the ordering stock control of consumables necessary for the delivery of this type of training, for both the Trust and medical student sessions per year. Team Leadership and Collaborative WorkingTo ensure that they are up to date with any new developments, recommendations or guidelines and are competent in the skills that they are expected to provide.To act at all times in a professional manner in accordance with the NMC/MMC Code of Professional Conduct Service Development, Quality and ImprovementResearch and source new equipment & procedures Contribute to the development and maintenance of the Simulation page on the Milton Keynes intranet site. Please refer to the attached job description for further information
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Shop Manager - Goring-by-Sea
Age UK
£23,550.80 to £26,244.40 a year
PermanentFull time
Age UK is recruiting! We have an amazing opportunity for a Shop Manager to join our friendly and supportive team in Goring-by-Sea. Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people. As an Age UK Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development. If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this could be the role for you! Please note this opportunity will require the successful candidate to work 35 hours across a 7-day working week, including Saturdays and Sundays on a rota basis. To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised. Must haves: The letters after each competency should indicate what stage in the selection process this area will be assessed. The letters are: Application = A, Interview = I, Test = T, Presentation = P Experience in a performance driven retail/customer centric environment (A, I) Experience of managing people (A, I) Ability to build, retain and develop a team (A, I) Strong commitment to delivering results through teamwork, partnership and inclusive leadership (A, I) Ability to delegate, coach and listen (I) Ability to manage time under conflicting priorities (I) Ability to motivate self and others (I) An open and adaptable approach to change and be able to support others through it (I) Ability to fulfil the stock-handling requirements of the role, including moving items weighing up to 10kg, with reasonable adjustments where needed (I) Commitment to promoting equality, diversity and inclusion, and treating colleagues and customers with dignity, fairness and respect (I) Experience of communicating with a diverse workforce and customer base (A, I) Ability to establish and maintain successful retail processes and merchandising (I) IT literacy and numeracy skills (A, I) Any other details On occasion there may be a requirement for a flexible approach, working additional days to cover holidays and sickness or to participate in trading outside of normal shop hours e.g. shop events. Please note many Age UK shops are split-level; please get in touch if you want to discuss accessibility in the shop you are applying to. What we offer in return: Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme Wellbeing days – 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme (subject to affordability), Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. Blue Light Card scheme You Did It Awards – recognition awards from £100-250. Additional Information To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Use of AI We recognise that candidates may use AI tools when preparing their application. This is acceptable, but submissions must be personalised, accurate, relevant and reflect your own experience, skills and interest in joining Age UK. Failure to do so may result in your application being rejected. Equal opportunities & Disability Confident Scheme Age UK is an equal opportunities and Disability Confident employer and welcomes applications from all suitably qualified and eligible candidates. We reserve the right to limit the overall number of interviews offered and therefore it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. All equalities monitoring information is anonymised and not shared with the hiring panel. Disabled job seekers can access reasonable adjustments at any stage of the recruitment process by contacting the Recruitment Team. Disability disclosures will be kept confidential, shared only where necessary, and will not be considered as part of the hiring decision. We review applications as they are received and may close the advert early, so early applications are encouraged. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them. Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! We are particularly keen to hear from applicants from these groups.
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Health Safety and Fire Manager
NHS Jobs - Leatherhead
£59,798 to £67,020 a year
PermanentFull time
Please check the job description & person specification document for more information on the requirements for this job
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6th Form Cafe Manager
Holroyd Howe - Petworth, West Sussex
£14.50 to £14.50 an hour
PermanentFull time
Company Description Sixth Form Cafe Supervisor 40 hours per week Full Time or Term Time only available Salary: £15.25 per hour Hours: Mostly 8:30am-5pm Monday to Friday during term time, with some evenings and weekends Outside of term shifts are mostly 6:45am-3:15pm with some evenings and weekends during the summer A Knowledge of Tabology Till systems would be useful, but training can be given DUE TO THE REMOTE LOCATION OF THIS SCHOOL A DRIVERS LICENCE AND CAR ARE REQUIRED TO WORK HERE. PUBLIC TRANSPORT IS NOT REALISTIC Location: Prestigious Independent School near Petworth, West Sussex – GU28 0NB. The School is located at South Down’s Lavington Park, a 400-acre Area of Outstanding Natural Beauty. If you are a Barista, Supervisor or Manager that is looking to work for a Company that puts their people at the heart of their business and would like to work as the Sixth Form Cafe Supervisor in one of our highly prestigious education settings, then don’t wait and apply now as you could be the essential ingredient in our kitchen we are looking for. We are aware of your needs and can provide work/life balance as well as daily savings from a range of businesses. We offer discounts for your food shopping at Sainsbury's, Asda, Tesco, Waitrose, and many other major supermarkets as we appreciate how expensive the cost of living has become. You also need the following to be a Sixth Form Cafe Supervisor The ability to work in a busy environment and thrive under pressure. Produce and cook high quality snack offerings, whilst adhering to all relevant food safety standards. Have a strong understanding of health and safety; be adaptable and customer-focused; be excellently organised; show great attention to detail; be a team member and enjoy success as a team; and have a flexible approach to work. At Holroyd Howe, we have outstanding teams of experienced professionals who tailor our catering service provision specifically to suit children, of all ages, meeting the bespoke requirements of our clients. To find out more about us, please visit our dedicate company page. Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity . It is a criminal offence for individuals barred from working with children to apply for such roles . An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children. This appointment is offered on the return of satisfactory professional references. Benefits: Bereavement leave Childcare Company events Company pension Cycle to work scheme Free food Employee discount Free parking Gym membership Health & wellbeing programme On-site gym On-site parking Store discount Ability to commute Sussex, GU28 0NB: reliably commute to location is required without the use of public transport due to the remote location of the school A full Drivers Licence is required for this role Work Location: Petworth, West Sussex, GU28 0NB Additional Information As a Holroyd Howe colleague working as a Head Kitchen Porter, you will not only be working in beautiful surroundings you will also be entitled to a variety of benefits including: Free Meals whilst at work Company sick pay scheme 28 Holiday days (if Full time) inclusive of bank holidays We invest in the training and development of our teams to give them the appropriate skills necessary to thrive in their job roles Reward & recognition schemes People awards to celebrate our employees Employee Benefits Platform Employee Assistance Program Recommend a friend scheme HIT Apprenticeships for all experience levels Team events scheduled throughout the year Pension scheme IND1
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