Child Maintenance Service Performance Briefing Manager and Customer Insight Manager
Government Recruitment Service - Hastings
£38,772 to £39,621 a year
PermanentFull time
As the UK government’s largest public service provider, the Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policies. The Child Maintenance Service (CMS) supports parents who are unable to reach a private financial agreement by ensuring – and when necessary, enforcing – their legal responsibility to contribute to their child’s living costs. Our mission is simple: to get money to children, because it makes a real difference in their lives. While we’ve made significant progress in transforming our service, we remain ambitious about what more we can achieve for the families who rely on us. CMS is a dynamic and rewarding place to work. Step into any of our service centres and you’ll find passionate, dedicated professionals committed to supporting our customers. We are proud to foster an inclusive and diverse workforce where everyone can thrive. If you're looking to make a difference, this could be the career for you. This is a fantastic opportunity to start or grow a fulfilling career in the Civil Service. We offer a flexible work-life balance, along with opportunities for growth, challenge, and personal development. To lead and support performance discussions with senior operational leaders, line of business leaders, stakeholders, contractor and operation leaders. Provide support and/or partner with others to conduct performance investigations into line of business service delivery gaps/issues ensuring solutions provide value for money. Produce briefings, reporting packs and performance insight and analysis. Identify and flag performance risks and failure demand ensuring that action is taken to address, prevent or ameliorate risk. Lead and develop the Child Maintenance Insight team, ensuring high-quality insight is gathered, analysed and communicated effectively. Drive a customer-focused culture by translating feedback and data into actionable recommendations that influence service improvement, operational performance and strategic decision-making. Key Responsibilities Monitoring performance, researching and investigating performance & customer related issues. Providing delivery of high quality reporting and presentation of performance results and customer insight & feedback. Engage & collaborate with key stakeholders both internal and external in order to capitalise on improvement opportunities, drive timescales and facilitate positive outcomes for our customers. Support the CMS Senior Leadership team by supplying and analysing collated performance MI, conducting trend analysis and anticipating hotspots, making recommendations for improvements and highlighting compliance issues. Represent CMS Senior Leaders, as required, making sound recommendations and decisions that are future proofed, appropriate and efficient. Work effectively with Performance Business Partners to help achieve organisational objectives.
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Duty Pharmacy Manager - Andover
Tesco - Andover, Hampshire
Competitive
PermanentPart time
About the role At Tesco, people are at the heart of everything we do, and this couldn’t be truer for our pharmacy team. As a Duty Pharmacy Manager, you’ll have the opportunity to make a real impact on others’ lives. Whether you’re supporting pharmacists, providing top-notch services to customers, or fostering community spirit, your work will touch the lives of hundreds of people every day. We want to help you be at your best, whatever life brings. That’s why we’ll offer you uninterrupted “me time” away from the pharmacy to relax, refuel, and recharge. Aside from these healthy breaks, you’ll also have bags of career choice with leadership training plans from industry experts, so there’s every chance to progress. And if you’ve got an idea for how we can improve things, we’ll make sure you’re given the chance to be heard. It all adds up to a role where you can do good, and feel good, while developing your career. Let’s make every day a little better. You will be responsible for • You’ll supply prescriptions, deliver a range of NHS and Private services and provide healthcare advice to customers • You’ll play an active role in our charities support program giving advice to people in the community at risk of or living with cancer, heart disease, and diabetes. • You’ll support the Pharmacy Manager to lead, train, and develop colleagues. • You’ll support the Pharmacy Manager in building relationships with Primary Care Networks and GPs’ surgeries • You’ll ensure accurate payment claims for NHS-covered items. You will need • You’ll have a Pharmacy Degree. • You’ll be passionate about leading and empowering a team. • You’ll be a member of the General Pharmaceutical Council (GPhC) and be willing to join the Protecting Vulnerable Groups (PVG) Scheme – we’ll help you with this when we offer you the role. • You’ll complete a DBS check (organised by us) before employment. What’s in it for you? Our Pharmacies are led and supported exclusively by Pharmacists; we are always looking to develop new ways to deliver the best service possible for our communities. Along with providing a secure and flexible work environment, we offer excellent benefits that help make Tesco a great place to work! These include but are not limited to: • Your GPhC fee covered by us, every year. • Holiday starting at 25 days plus a personal day (plus Bank holidays) • Buy holiday salary sacrifice scheme • Savings of up to £2000 a year on most Tesco purchases. • Annual bonus – up to 20% of annual salary • Contributory pension scheme. • 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave • The right to request flexible working from your first day with us • A pharmacy training programme exclusive to Tesco, in partnership with Diabetes UK, Cancer Research UK and British Heart Foundation. • A structured training plan for Pharmacy Leadership, crafted by industry specialists. • Great colleague discounts that save you money on everyday purchases. • For those that need it, expert support through the application process for the new UK health and social care visa. • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click [1] here • Click [2] here to read more about employee benefits. References Visible links 1. https://www.tesco-careers.com/explore-our-world/everyones-welcome/ 2. https://www.tesco-careers.com/explore-our-world/benefits/ About Us Our Duty Pharmacy Managers are supported by wider store teams, such as security, stock replenishment, range management, and administration to ensure a smooth and consistent experience for our customers and patients, whilst maintaining theirs and our colleague’s safety. Tesco Pharmacies offers colleagues a high level of working flexibility and control over their work rotas. This enables routine overlap periods with other pharmacists on duty, so ideas about patient care and colleague development can be worked on together. We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. Everyone’s welcome Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. Ts & Cs Tesco only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click [1] here. We can only accept candidates over the age of 18 if the role requires working before 6:15 am, after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles. Some roles may close earlier than advertised due to high volumes of applicants, so it’s a good idea to get your application in early. We can only offer individual feedback to interviewed candidates. If your application is successful, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date. For more information about us please visit [2] www.tescoplc.com We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click [3] here. References Visible links 1. https://www.gov.uk/know-when-you-can-leave-school 2. http://www.tescoplc.com 3. https://www.tesco-careers.com/accessibility/> #VP30 tesco/VP/981867/977240
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Deputy Manager - Children's Home
SWAAY Child & Adolescent Limited - Bracknell
From £32,000 per annum
PermanentFull time
Job Advert Earn £34,700 – £40,700 including sleep ins | Full Time | 6 Week Rolling Rota Hourly Rate: £16.41 - £19.49 per hour (depending on experience and qualifications) + sleep ins Shifts: 3pm – 11pm, 10am – 11pm, sleep ins. 6 week rolling rota for stability Are you an experienced Deputy Home Manager or Senior Residential Worker ready to take the next step in your career? Work together with us to re-parent traumatised young people, supporting them to achieve their aspirations, whist we support you to achieve yours! We are looking for a compassionate and driven Deputy Home Manager to join our 4-bed children’s Home in Bracknell to support the Registered Manager to deliver outstanding care to our young people, ensuring the home provides a safe, stable and nurturing environment where young people feel supported and valued. At SWAAY, we don’t just provide residential care – we create homes where children feel safe, valued and understood. We are proud of our child-centred approach and commitment to trauma-informed practice. For over 30 years, we have delivered specialist residential care, education and therapy for young males aged 11-18 who have experienced significant trauma and displayed harmful sexual behaviour. Our work focuses on reducing risk, addressing complex needs and empowering young people to move forward into safe, responsible and fulfilling adult lives. As a Deputy Home Manager you will: * Support with the day-to-day running of the home * Ensure high standards of care, safeguarding and compliance * Support, supervise and develop the staff team * Promote trauma-informed and therapeutic approaches * Act as a positive role model for young people * Support young people achieve personal goals and independence * Assist with reports and regulatory requirements To be a successful Deputy Home Manager at SWAAY, you will have: * Level 3 or 4 Diploma in Residential Childcare (or equivalent e.g. Social Work Degree) * Level 5 Leadership and Management Diploma (or willingness to work towards) * Previous experience working with children and young people in residential settings * Experience in a senior role/deputy position with managerial responsibilities * Strong understanding of safeguarding and trauma-informed care * Compassion, resilience and the ability to act as a positive role model to both the young people and staff team Interested in a career change that matters? For more information or an informal conversation, contact Amy George at AGeorge@swaay.co.uk [AGeorge@swaay.co.uk] Why work with us? * Fully funded training - NVQ Level 5 Diploma in Leadership & Management. Specialist therapeutic training including trauma-informed and attachment-informed practice (DDP) * Regular supervision and reflective practice * Private Healthcare * Health Cash Scheme * Confidential Employee Advice Programme – providing wellbeing support, financial and legal advice, coaching and more * Cycle to Work Scheme * Death in Service benefit * Access to Blue Light Discount * Length of Service Bonus * Employee Referral Bonus * Meals provided whilst on shift SWAAY is committed to safeguarding children. This position is subject to an enhanced DBS clearance and satisfactory references in line with safer recruitment practices. Our success is built on those who work with us! SWAAY is proud to be an equal opportunities employer and we are committed to building and maintaining a diverse workforce, celebrating each individual's uniqueness. SWAAY have a zero tolerance to any form of discrimination and harassment.
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Non-Clinical Unit Manager
Bupa - Tunbridge Wells, England
PermanentFull time
Job Description: Unit Manager (Non-Clinical) Location: Fountains Lodge Care Home, 13 - 17 London Road, Southborough, Tunbridge Wells TN4 0RJ Contract: Permanent - Full Time Hours: 44 hours per week on a rota basis Salary: £17.10 per hour CQC rating: Good Carehome.co.uk rating: 9.7 / 10 Fountains Lodge provides personalised nursing and residential care to people living with cognitive impairments, including dementia care. The purpose built home in Tunbridge Wells offers short stays too (including palliative care), to help both carers and their loved ones at times when they need a break or a little extra support. All bedrooms are tastefully decorated and offer en suite facilities, while some come with patio doors providing direct garden access. It also has a suite suitable for couples. The home has its own café as well as lounges and private dining areas for family and friends to come and enjoy when visiting their loved ones or celebrating a birthday or anniversary together. Situated in Southborough, the home is a few minutes from all its amenities - shops, cafes, restaurants and pubs, and has good transport and road links, making it ideally located for visiting family and friends. Staff take great care to focus on the person. It's important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence. Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnicity groups. Soon after a resident arrives at Fountains Lodge, staff discuss their personal preferences and dietary needs with them. There's a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether your loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You'll help us make health happen by: Whether you're taking charge of a unit or a floor, you'll promote our resident's independence, choice and dignity by ensuring that the team provide the highest standards of care at all times With the help of your team, you'll assess each resident's wellbeing - making sure their physical, emotional and social needs are met - always maintaining accurate records Delivering clinical guidance to your team, you'll lead by example; motivating and mentoring the team to ensure the safe, smooth and efficient running of the care home You'll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home's profile in the local area and beyond Key Skills / Qualifications needed for this role: Experienced NVQ Level 5 qualified Care Assistant, or Senior Carer with medication experience. You're passionate about caring for the elderly and infirm (change as necessary) and have a flair for helping people maintain their independence, choice and dignity An effective communicator who's able to build strong and honest relationships with residents and their families Someone who's ready to use their experience to lead, motivate and mentor a team - who's able to delegate effectively and promote excellent customer service and relationships. A respectful and compassionate team player with the belief in giving your personal best. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: Fountains Lodge
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Housing Complaints Resolution Manager
Triumph Consultants Ltd - Guildford
£310 to £310 a day
TemporaryFull time
What's involved with this role: Triumph Consultants are looking for a Housing Complaints Resolution Manager to lead and continuously improve complaint handling arrangements across Housing Services.Contract is for 7 months in Guildford GU2 4BB. Housing Complaints Resolution Manager Pay Rate: £310.00 per day PAYE Hours per week: 37 hrs Monday – Friday, normal working hours Contract length: 7 months Location: Guildford GU2 4BB Hybrid 2 days in office Key requirements: Significant experience of managing complaints, investigations or customer feedback within housing, local government or a regulated environment Experience of handling complex Stage 1 and Stage 2 Complaints Experience of analysing performance data and service improvement Experience of developing policies and procedures Strong Microsoft Excel, performance reporting skills and report writing skills Excellent stakeholder management and influencing skills Key responsibilities Lead and oversee the effective management of Stage 1 Complaints, Stage 2 Complaints and Members' Enquiries across Housing Services Monitor performance against response timescales Ensure all complaint actions, commitments and service recovery measures are delivered and tracked Ensure responses are accurate, evidence-based, empathetic and compliant against standard Support managers and service teams in investigating complaints Reference: Job ref 5303860/ BH 7771 We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. 1 Job Ref: 5303860 Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Please do try to resist contacting us with requests for progress updates. We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed. Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.
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Deputy Manager - Netley House
Downing Care
£36,000 to £36,000 a year
PermanentFull time
We are currently looking for a compassionate, patient, and resilient Deputy Manager to join our team at Netley House in Farnborough. Your role will involve promoting independence, enhancing quality of life, and providing practical and emotional support tailored to each persons needs. MAIN PURPOSE OF THE JOB: Netley House is a transitional residential home for individuals experiencing mental health challenges, including care leavers and people transitioning from hospital settings. We support residents in developing self-sufficiency through positive risk-taking, while ensuring our support is delivered in a person-centred and trauma-informed way. These approaches underpin all aspects of the work carried out within the home. AS DEPUTY MANAGER YOU WILL: o Provide support to the Home Manager and actively participate in the strategic development of the home. o Have responsibility for the management of the home in the absence of the Home Manager. o Develop the service to meet the Fundamental Standards of Care and the Single Assessment Framework thus ensuring compliance with the Care Quality Commission framework. o Ensure the health, safety and well-being of the residents, promoting independence, dignity and choice in all aspects of their lives. o Support the Home Manager with the recruitment process and the management of the staff team. o Work in a professional non-discriminatory manner at all times. o Adhere to the principles of GDPR and Confidentiality at all times. o Will comply and supervise the implementation of the most recent pandemic guidelines. MAIN DUTIES AND RESPONSIBILITIES CARE AND WELL-BEING OF CLIENTS o To be responsible for ensuring that the residents Care Plans, Risk Assessments, Guidelines, Hospital, Care and Dental Passports, are developed with involvement from the residents and their families where possible. These should meet their physical, emotional, social, spiritual and cultural needs o You will review and monitor these documents and their implementation regularly and ensure they are always current and correct. o To ensure that each resident has a comprehensive, individualised and structured programme of relevant, age-appropriate in-house and community based activities and to monitor the delivery of this programme. To seek new opportunities in the community for, leisure, recreation and education for clients o To ensure that care practices and procedures are adhered to in line with the care plans, risk assessments, guidelines and organisational policies. o To ensure that all residents are involved in choosing and planning their menus and that they are provided with nutritional, varied diets, participating in the shopping for and preparation of their meals as far as they are able. All legislation relating to food and hygiene must be adhered to. o Implement Health Action Plans, maintain liaisons with medical and other professionals involved in the care and wellbeing of the residents and ensure specialist services are accessed where and when necessary in an appropriate and timely manner. o To be responsible for ordering, storing, recording, auditing and administration of prescribed medications in conjunction with the Administrations of Medicines Policy , good practice and current legislation o To have a good working knowledge of the Hampshire Safeguarding of Vulnerable Adults Framework and to ensure that the home reports and manages all safeguarding issues accordingly. o To ensure monthly Residents Meetings take place and that they are recorded and actioned. o To participate in the assessment, selection and admission of all new residents to the home. o To establish and maintain good working relationships with residents families, Care Managers, and all other relevant professionals. o In line with the principals of anti-discriminatory practice, support all residents in a non- discriminatory, non-judgemental. o Treat all residents and colleagues with dignity and respect at all times. STAFF MANAGEMENT AND LEADERSHIP o To support the Home Manager with the recruitment, induction, training, supervision and Appraisal of staff. o To communicate and lead the staff effectively, ensuring they are supported and given adequate resources to carry out their roles to the standard required of them. o To support the Manager with keeping the training matrix current o To ensure that the home unit is adequately staffed at all times and that proper attention is given to the needs of individual residents. ADMINISTRATION o To maintain efficient administrative systems in accordance with statutory professional and organisational policies, and ensure client confidentiality is maintained at all times. HEALTH AND SAFETY o To support the Manager with all aspects of Health and Safety / COSHH / Environmental Risk assessments etc. o To implement and monitor all health and safety documentation, environmental risk assessments, including food safety and storage and cleanliness, for the home. o Uphold procedures for emergencies, including fire, accidents and missing persons. Responsibility for the health and safety of all staff, clients and visitors to the home in accordance with the regulations of Health & safety at Work act and organisational policies. o In conjunction with the Home Manager, to participate in all areas of budgeting, financial monitoring and spending for the unit, recording all transactions in the appropriate manner. To work within the agreed budget and to control expenditure in specified areas ,e.g. purchasing of equipment and food expenditure. o To communicate effectively with all staff, contractors, professionals and families and to meet regularly with the Home Manager. Netley House provides a 24 hour service and as such you will be expected to work shifts as required to ensure the needs of the residents are met. You will be allocated administration time to allow you to carry out your administrative and managerial duties. Whilst this Job description outlines many of the duties of the Deputy Manager it is not comprehensive and you will be required to carry out additional duties for the benefits of the service and the residents as necessary and as agreed with the Home Manager. REQUIREMENTS: ESSENTIAL: 3 years experience in a senior role within the mental health and/or learning disabilities with challenging behaviour. Experience of staff management / supervision / disciplinary procedures and training. Additional managerial responsibilities undertaken for the Home (eg champion/ lead for a key area of service delivery) Ability to deliver a robust process for the medication administration, storage and recording at the service. Working knowledge of all relevant legislation for a residential social care setting. QUALIFICATIONS: All statutory and agreed service specific training completed Medication training Service specific training autism, challenging behaviour, communication needs, Mental health, Trauma informed care Health and Safety Knowledge All statutory and agreed service specific training completed Medication training Service specific training autism, challenging behaviour, communication needs, Mental health, Trauma informed care Health and Safety Knowledge SPECIAL SKILLS: Good interpersonal skills Good communication skills Working Knowledge of the Care Standards Act 2000 Ability to manage conflict Ability to work under pressure Good Negotiation skills Good time management and flexibility DESIRABLE: Awareness of CQC compliance requirements for care settings. Experience in using digital facilities management systems or compliance tracking software. 4 years experience in a senior role within the Learning Disability Field. Basic Computer skills / Word / Excel Relevant Managerial training - eg Certificate in Management Full clean driving license PERSONAL ATTRIBUTES: Self-motivated and proactive. Strong communication and interpersonal skills. Respectful and empathetic approach when working in sensitive care environments. Reliable, trustworthy, and committed to high standards of safety and service. Organised and capable of managing multiple priorities. BENEFITS: Competitive salary and holiday entitlement. Company vehicle or travel allowance (if applicable). Ongoing training and development opportunities. Pension scheme and other staff benefits. EQUAL OPPORTUNITIES: We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of background. All roles are subject to enhanced DBS checks and references. FULL DRIVING LICENSE PREFERRED 3 YEARS + EXPERIENCE IS ESSENTIAL
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Night Manager (No Live in Accommodation)
Bespoke Hotels Ltd
Competitive Salary
PermanentPart time
Bespoke Benefits… What’s in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values. We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends. Requirements: As a Night Manager you will be expected to security of building & guests setting up restaurant for breakfast serving drinks in the bar Cleaning all public areas. Taking telephone calls Attending to any late guest arrivals. Must be customer service focused We are looking for someone who is able to work between the hours of 10pm and 9am approx. Your duties will include keeping the outside and public areas of the hotel clean and tidy as well as preparing for the following day’s events. This will include setting tables, tidying and general maintenance as well as any guests needs throughout the night. The ideal person will have at least 1 years’ experience in customer service or hotels, in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team. Duties will include: To complete statutory fire and security checks. To provide room service, preparing and serving food to Company standards. Complete daily hand over procedures in an efficient and responsible manner. Ensure al corridors are clear; fire extinguishers and fire doors are secure whilst conducting safety floor checks during the night. Being Bespoke: Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.
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Omni Channel Territory Manager
Blue Square - Slough, Staines, Windsor, Uxbridge
£27,000 to £32,000 a year
PermanentPart time
ARE YOU THE ONE? As an Omnichannel Territory Manager, you’ll drive commercial success across retail stores and contact centres by building strong relationships and delivering standout results. You’ll train in‑store teams on the latest devices and incentives, boost brand awareness, and strengthen loyalty. Using your insight, you’ll enhance Samsung’s presence and spot opportunities to improve performance across your territory. WHAT YOU’LL BE UP TO Stay ahead of the curve by becoming an expert in all things Samsung Mobile (MX) and their products, ensuring your territory is always informed and engaged to increase brand sales. Cultivate and maintain strong, influential relationships with store management and team members. Identify growth areas within your territory, leverage data and insights to inform decision-making and drive sales opportunities. Deliver impactful training sessions to store management and colleagues, ensuring every interaction is memorable and engaging. Report on customer interactions, sales, and training sessions to provide insights and demonstrate return on investment. Attend contact centre roadshow activations and tactical pop-up activity, providing support when required. ARE YOU OUR PERFECT PARTNER? You are comfortable with covering a large geographical area, and a full UK driving license is required. You have a strong sense of passion for retail and have a proven track record of omnichannel routes to market, within the retail, online, digital or the contact centre space. You have a retail background with established experience either in store, area or territory management. You are a confident and passionate communicator delivering in person and virtual training sessions. You are comfortable manging your time to get the maximum results, working autonomously within your team. You have a great eye for using data and insights and can spot and feel confident developing sales opportunities. WHAT YOU CAN EXPECT FROM US Competitive Salary: £27,000 - £32,000 Per Annum + 15% Bonus + Company Car Company Sick Pay + Life Assurance: 4 times your annual salary Access to a range of discounts and perks across our key partners & beyond Development Opportunities WHO ARE WE? Blue Square combines best-in-class retail solutions, seamless product activation and flexible staffing that empowers brands to maintain control of their customer experience across their distribution channels. BUILD LOVE. GROW SALES. INCREASE LOYALTY. POINTS TO NOTE: Reasonable adjustments: We would like you to perform at your best at every stage of our recruitment process. Please contact us using talent@bluesquare.uk.com if you require any adjustments that would support you throughout your application Whilst we strive to adhere to our closing dates, we may close the vacancy early based on interest or the progression of the role Please note this is an advertfor our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Blue Square If you’re an internal candidate, remember to use your company email address to apply Flexible working: We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.
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Classic Car Workshop Manager
Perfect Placement UK Ltd - Basingstoke, Southern
£75,000 to £75,000 a year
PermanentFull time
Our client, a reputable classic car specialist business based in Hampshire, is seeking a highly experienced Classic Car Workshop Manager to join their prestigious team. This is an exceptional opportunity for a professional with a minimum of 10 years’ background in classic vehicles and workshop management, seeking to lead in a luxury environment. Benefits: - Highly competitive salary, dependent on classic car experience - Opportunity to work within an exclusive classic car specialist business - Monday to Friday, 8am – 5pm working hours - No weekend work - Manage and lead a team of 8 skilled technicians - Develop and implement efficient workflow processes within the workshop - Engage with high-end clientele, ensuring outstanding customer service - Work in a well-established, award-winning classic car restoration and servicing environment Duties of a Classic Car Workshop Manager: - Lead and manage the daily operations of the classic car workshop - Supervise a team of 8 technicians, maintaining high standards of quality and workmanship - Allocate workflow across the workshop efficiently and effectively - Manage customer expectations through direct communication and front-of-house duties - Oversee vehicle diagnostics, repairs, and servicing in line with industry standards - Develop strategic plans aimed at improving workshop efficiency, customer satisfaction, and overall workshop reputation - Maintain strong client relationships, especially within the luxury sector as a Classic Car Workshop Manager - Contribute to the growth and reputation of the business within the classic vehicle sector Requirements of a Classic Car Workshop Manager: - Minimum of 10 years’ experience working within the classic car industry - Proven workshop management experience, ideally with luxury marques such as Aston Martin, Porsche, Jaguar or similar - Strong customer service skills with the ability to liaise effectively with clients - Excellent communication skills, both written and verbal, in English - Ability to think strategically and implement innovative workshop solutions - Hands-on experience with classic vehicles and a passion for maintaining high standards - Experienced in managing and leading a team in a busy workshop environment - Stable background in classic vehicle servicing or restoration This vacancy offers a unique chance for a motivated Classic Car Workshop Manager to advance their career within a prestigious, quality-driven business. Individuals with a solid background in classic vehicle management and a passion for excellence are encouraged to apply. Contact Dee Hogger, Automotive Recruitment Specialist at Perfect Placement covering Basingstoke and Hampshire today to discover more about this fantastic Classic Car Workshop Manager opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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Garage Manager / MOT Tester
Perfect Placement UK Ltd - Bracknell, Home Counties
£45,000 to £50,000 a year
PermanentFull time
Garage Manager / MOT Tester Vacancy - Bracknell! - Up To £45,000 Basic Salary + Saturdays Paid Overtime + Bonus (£50,000 + OTE!) - Monday to Friday 8am - 5.30pm / Every Other Saturday 8.30am - 4.30pm (Paid As Overtime) - Unique Opportunity For MOT Tester Looking For Step Up Into Management Role Whilst Still MOT Testing - Family Run Business Environment - Plenty Of Support Our Client, a family run MOT and Repair Centre are currently seeking a Garage Manager / MOT Tester at their site in Bracknell. This is an exciting opportunity to be part of a busy site and rapidly growing business. This successful company prides itself on honest work, sales and focusing on customer retention. This business positions itself away from the “fast fit” centres and their hard sell as it values its loyal customer base. Our Client is looking for the right person to take pride in their position, help drive the workshop. Our Client is offering the successful Garage Manager / MOT Tester: - Up To £45,000 Basic Salary + Saturdays Paid Overtime + Bonus (£50,000 + OTE!) - Monday to Friday 8am - 5.30pm / Every Other Saturday 8.30am - 4.30pm (Paid As Overtime) - Unique Opportunity For MOT Tester Looking For Step Up Into Management Role Whilst Still MOT Testing - Family Run Business Environment - Plenty Of Support Duties of a Garage Manager / MOT Tester with our Client: - Running the branch including Site Maintenance and its up keep - MOT Testing in the afternoons - Booking in Services and Repairs - Pricing Up, Invoicing, Cashing Up and Banking - Ordering and Sourcing Parts - Monthly Reports What our Client expects of the successful Garage Manager / MOT Tester: - MOT Licence - Minimum of 2 years experience in a Similar Role - Demonstrating Management Skills - Proven record of excellent customer service skills - Time Management - A working history within the Automotive Sector If you are interested in this Garage Manager / MOT Tester Vacancy, or any other Automotive Jobs in Bracknell or Berkshire, then please get in contact with Dee Hogger at Perfect Placement, the UK's leading Automotive Recruitment Agency! At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,400 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.
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