Shop Manager
Helen and Douglas House - Oxford, UK, Europe
£27,147 to £29,458 a year
PermanentFull time
Shop Manager Hours: 37.5 hours per week, worked as 5 over 7 days Location: Summertown, Oxford, OX2 7DY Salary: £27,147 - £29,458 per annum Closing date: 6th October 2026 at 12 noon Lead a busy community charity shop, build a team of volunteers and make a real local impact. We’re looking for a hands-on Shop Manager to run our Summertown shop by driving sales, creating a welcoming space, and leading a fantastic team of staff and volunteers. A brilliant opportunity for someone who loves retail, enjoys working with people, and wants a role with real purpose in the heart of the community. What you’ll be doing: Leading the day-to-day running of a busy shop. Managing and supporting the shop team, including volunteers. Maximising sales and profit through great merchandising and stock management. Delivering excellent customer service and creating a welcoming shop environment. Recruiting, training and motivating volunteers. Ensuring the shop is commercially focused, safe and well-presented. What you’ll bring: A passion for great customer service with experience in a customer-facing environment like hospitality, high street or charity retail would help you hit the ground running. Previous supervisory or management experience. Strong organisational skills and attention to detail. Confidence in leading, training and motivating a team. A positive, flexible approach and willingness to learn. The role will require some weekend work on a rota basis. Flexibility is required as working patterns will change regularly due to the needs of the business and levels of volunteers available to work. We are committed to getting the best out of our applicants and employees, we have made the commitment to sharing interview questions prior to interview. Interviews will be conducted virtually via Microsoft Teams. Ready to bring your skills to a role that matters? Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community. Please contact recruitment@helenanddouglas.org.uk if you require any adjustments during the recruitment process.
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Duty Manager
Côte Restaurants
£12.80 to £18 an hour
PermanentFull time
Côte Brasserie is in the middle of an exciting transformation, the kind of moment where bold ideas genuinely shape the future. Joining now means having real influence, moving fast, and helping to rebuild a much‑loved brand with fresh energy, sharper focus and big ambition. It’s a rare chance to make a visible, lasting impact at a brand people already care about — and to be part of the team writing its next chapter. We are looking for a Duty Manager to; Lead the floor with confidence during busy breakfast, lunch, and dinner services, ensuring the brasserie runs smoothly and guests feel genuinely welcomed. Act as the senior decision‑maker on shift, handling any operational issues quickly and calmly. Support and coach the front‑of‑house team, offering guidance in real time and helping newer team members grow in confidence and skill. Oversee guest flow and table management, ensuring efficient seating, pacing, and communication with the kitchen. Champion service standards, from the warmth of the greeting to the final farewell, ensuring every guest receives attentive, thoughtful hospitality. Handle guest feedback with professionalism, turning challenges into opportunities to impress. Maintain impeccable presentation of the dining room, bar, and service stations throughout the day. You will be; A confident hospitality leader with experience in high‑volume restaurants, brasseries, or similar environments where pace, personality, and precision all matter. A natural host who thrives on guest interaction, understands the nuances of great service, and brings genuine warmth to every table. A strong communicator who can give clear direction, listen actively, and maintain calm, positive energy even when the room is buzzing. A hands‑on operator who’s not afraid to roll up their sleeves, jump behind the bar, run food, or support the team wherever needed A problem‑solver with good judgement, able to anticipate issues, think on their feet, and make decisions that balance guest experience with operational needs What we offer; Competitive hourly rate and service charge Opportunities for growth within a dynamic, adaptable brand Meals on shift and discount on melas with family Access your earning early through our partnership with Stream A supportive team culture where your ideas and initiative are valued
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Duty Manager
Côte Restaurants
ContractFull time
Côte Brasserie is in the middle of an exciting transformation, the kind of moment where bold ideas genuinely shape the future. Joining now means having real influence, moving fast, and helping to rebuild a much‑loved brand with fresh energy, sharper focus and big ambition. It’s a rare chance to make a visible, lasting impact at a brand people already care about — and to be part of the team writing its next chapter. We are looking for a Duty Manager to; Lead the floor with confidence during busy breakfast, lunch, and dinner services, ensuring the brasserie runs smoothly and guests feel genuinely welcomed. Act as the senior decision‑maker on shift, handling any operational issues quickly and calmly. Support and coach the front‑of‑house team, offering guidance in real time and helping newer team members grow in confidence and skill. Oversee guest flow and table management, ensuring efficient seating, pacing, and communication with the kitchen. Champion service standards, from the warmth of the greeting to the final farewell, ensuring every guest receives attentive, thoughtful hospitality. Handle guest feedback with professionalism, turning challenges into opportunities to impress. Maintain impeccable presentation of the dining room, bar, and service stations throughout the day. You will be; A confident hospitality leader with experience in high‑volume restaurants, brasseries, or similar environments where pace, personality, and precision all matter. A natural host who thrives on guest interaction, understands the nuances of great service, and brings genuine warmth to every table. A strong communicator who can give clear direction, listen actively, and maintain calm, positive energy even when the room is buzzing. A hands‑on operator who’s not afraid to roll up their sleeves, jump behind the bar, run food, or support the team wherever needed A problem‑solver with good judgement, able to anticipate issues, think on their feet, and make decisions that balance guest experience with operational needs What we offer; Competitive hourly rate and service charge Opportunities for growth within a dynamic, adaptable brand Meals on shift and discount on melas with family Access your earning early through our partnership with Stream A supportive team culture where your ideas and initiative are valued
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Commercial Manager
The Clancy Group - Andover
PermanentFull time
Commercial Manager £80000 - £95000 Andover Help deliver some of the South's most important water infrastructure projects Following significant contract awards and continued growth across our water portfolio, including major programmes with Portsmouth Water and the Andover Link Main project, we're looking for an experienced Commercial Manager to join our Civil Engineering team. This is an opportunity to take a leading commercial role on major water infrastructure projects that will provide lasting benefits to local communities. You'll work alongside experienced operational leaders, influence key business decisions, build strong client relationships, and help shape the commercial success of a growing portfolio of work. If you're motivated by delivering complex projects, developing talented people, and making a real impact within the water sector, we'd love to hear from you. The Role... As Commercial Manager, you'll provide commercial leadership across a portfolio of water infrastructure projects, ensuring strong financial performance, effective risk management, and robust commercial governance throughout the project lifecycle. Working closely with operational teams, clients and supply chain partners, you'll play a key role in driving profitability, supporting successful project delivery, and maintaining the high standards our clients expect. You'll also lead and develop a team of Quantity Surveyors and Commercial Administrators, helping to build capability and create a culture of commercial excellence. Here are some of the activities you will be involved in… Leading the commercial delivery of major water infrastructure projects and frameworks. Managing, mentoring and developing a team of Quantity Surveyors and Commercial Administrators. Providing commercial leadership across contracts, ensuring compliance with contractual rights and obligations. Driving commercial performance through effective cost management, forecasting and financial control. Leading cost value reconciliation processes and ensuring effective cash flow management. Identifying, managing and mitigating commercial risks and opportunities. Overseeing contract negotiations and securing commercially favourable outcomes. Managing compensation events, claims and complex contractual matters. Ensuring subcontractor agreements are commercially robust and aligned with business objectives. Building and maintaining strong relationships with clients, stakeholders and supply chain partners. We'd love to hear from you if you can demonstrate… Significant commercial management experience within the UK water sector. A proven track record of delivering major water infrastructure projects for a principal contractor environment. Strong working knowledge of NEC3 and NEC4 contracts, particularly Options A and C. Extensive experience managing project profitability, cost control, forecasting and commercial reporting. Experience leading and developing high-performing commercial teams. Strong commercial awareness with the ability to identify and manage risk while maximising opportunities. Excellent negotiation, stakeholder management and communication skills. The ability to influence operational teams, clients and senior stakeholders to achieve successful commercial outcomes. Our Company Every day we work smarter, greener and use our imaginations. Our purpose at Clancy is simple - we make life better for everyone’s growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more. We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment. What Next You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you don’t receive feedback within that timescale, please don’t be afraid to chase us - one of our values is to do what we say we will do! Benefits In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury’s, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme. Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate. We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.
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Duty Manager
inploi - Esher
Competitive
PermanentFull time
Côte Brasserie is in the middle of an exciting transformation, the kind of moment where bold ideas genuinely shape the future. Joining now means having real influence, moving fast, and helping to rebuild a much‑loved brand with fresh energy, sharper focus and big ambition. It’s a rare chance to make a visible, lasting impact at a brand people already care about — and to be part of the team writing its next chapter. We are looking for a Duty Manager to; Lead the floor with confidence during busy breakfast, lunch, and dinner services, ensuring the brasserie runs smoothly and guests feel genuinely welcomed. Act as the senior decision‑maker on shift, handling any operational issues quickly and calmly. Support and coach the front‑of‑house team, offering guidance in real time and helping newer team members grow in confidence and skill. Oversee guest flow and table management, ensuring efficient seating, pacing, and communication with the kitchen. Champion service standards, from the warmth of the greeting to the final farewell, ensuring every guest receives attentive, thoughtful hospitality. Handle guest feedback with professionalism, turning challenges into opportunities to impress. Maintain impeccable presentation of the dining room, bar, and service stations throughout the day. You will be; A confident hospitality leader with experience in high‑volume restaurants, brasseries, or similar environments where pace, personality, and precision all matter. A natural host who thrives on guest interaction, understands the nuances of great service, and brings genuine warmth to every table. A strong communicator who can give clear direction, listen actively, and maintain calm, positive energy even when the room is buzzing. A hands‑on operator who’s not afraid to roll up their sleeves, jump behind the bar, run food, or support the team wherever needed A problem‑solver with good judgement, able to anticipate issues, think on their feet, and make decisions that balance guest experience with operational needs What we offer; Competitive hourly rate and service charge Opportunities for growth within a dynamic, adaptable brand Meals on shift and discount on melas with family Access your earning early through our partnership with Stream A supportive team culture where your ideas and initiative are valued
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Duty Manager
inploi - Wokingham
Competitive
PermanentFull time
Côte Brasserie is in the middle of an exciting transformation, the kind of moment where bold ideas genuinely shape the future. Joining now means having real influence, moving fast, and helping to rebuild a much‑loved brand with fresh energy, sharper focus and big ambition. It’s a rare chance to make a visible, lasting impact at a brand people already care about — and to be part of the team writing its next chapter. We are looking for a Duty Manager to; Lead the floor with confidence during busy breakfast, lunch, and dinner services, ensuring the brasserie runs smoothly and guests feel genuinely welcomed. Act as the senior decision‑maker on shift, handling any operational issues quickly and calmly. Support and coach the front‑of‑house team, offering guidance in real time and helping newer team members grow in confidence and skill. Oversee guest flow and table management, ensuring efficient seating, pacing, and communication with the kitchen. Champion service standards, from the warmth of the greeting to the final farewell, ensuring every guest receives attentive, thoughtful hospitality. Handle guest feedback with professionalism, turning challenges into opportunities to impress. Maintain impeccable presentation of the dining room, bar, and service stations throughout the day. You will be; A confident hospitality leader with experience in high‑volume restaurants, brasseries, or similar environments where pace, personality, and precision all matter. A natural host who thrives on guest interaction, understands the nuances of great service, and brings genuine warmth to every table. A strong communicator who can give clear direction, listen actively, and maintain calm, positive energy even when the room is buzzing. A hands‑on operator who’s not afraid to roll up their sleeves, jump behind the bar, run food, or support the team wherever needed A problem‑solver with good judgement, able to anticipate issues, think on their feet, and make decisions that balance guest experience with operational needs What we offer; Competitive hourly rate and service charge Opportunities for growth within a dynamic, adaptable brand Meals on shift and discount on melas with family Access your earning early through our partnership with Stream A supportive team culture where your ideas and initiative are valued
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Duty Manager
inploi - Heythrop Park
Competitive
PermanentFull time
Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds. Warner Hotels are recruiting for a Duty Manager. This vital role for the hotel will be the operational lead on duty during evening hours, where weekend availability is key (1:30pm–10pm). As the Duty Manager, you will be the face and operational heartbeat of the hotel during your shifts. You will lead from the front, ensuring the smooth running of all departments—including reception, housekeeping, food and beverage, and night operations. Responsibilities: Guest Experience and Service Excellence Maintain a visible management presence across guest areas and proactively engage with guests; resolve concerns professionally and efficiently. Apply appropriate compensation in line with guidelines. Monitor bars, restaurants and entertainment areas for consistent service standards. Health, Safety and Security Take responsibility for guest and team safety; attend first‑aid incidents. Ensure compliance with fire, health & safety and licensing regulations Conduct safety walkarounds (BOH security, perimeter, lighting) - Identify hazards and act immediately. Complete structured evening checklist to maintain standards. Monitor lighting, heating, ambience, cleanliness and presentation. Observe service delivery and coach in‑the‑moment. Team Leadership and Communication Act as escalation point for supervisors. Maintain strong cross‑department communication. Adapt style to different personalities; lead calmly under pressure. Financial and Energy Awareness Monitor operational efficiency; turn off unnecessary utilities. Make cost‑conscious decisions without compromising guest experience. Follow guidelines for compensation; protect stock and revenue. We're looking for you to have this experience or behaviours: Strong knowledge of Health & Safety legislation. First Aid qualification (or willingness to obtain). Knowledge within the F&B departments to be able to support on shift. Excellent customer service track record. Strong problem-solving ability. Calm and professional under pressure. Confident decision-maker. High attention to detail. Excellent written and verbal communication skills. Proven experience in a supervisory or management role within hospitality. Why Work for Warner Hotels? Free use of gym and leisure facilities 60% discounted food onsite Pension scheme A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level) 28 days annual leave per year (Inclusive of Bank Holidays) Cycle to Work Scheme 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions Life Assurance Free Car Parking onsite Family Friendly policies Refer a friend scheme Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform Access to a discounts platform including a points based discount plan to increase your retail discounts Access your wages on demand through Aslan Employee Assistance Programme L&G Care Concierge Glow Getters and Long Service Awards Ready to discover your glow? Be part of something more than a hotel — where your personality shines and your ideas matter. At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotels.co.uk
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Service Manager
Voyage Care - Fareham, Southern
£38,000 to £42,000 a year
PermanentFull time
Registered Service Manager - Fareham, Hampshire - £38,000 to £42,000 per annum (Dependent on Experience) Join Voyage Care and Feel Valued, we reward your dedication with: - Stream - giving you the flexibility to draw upon up to 40% of your pay as it is earned - Funded Blue Light Card - hundreds of discounts at high street retailers and more - 24/7/365 doctor line for you and your family - Access to cash plans for you and your family - Enhanced retirement leave - Long service awards - Employee assistance programme - Opportunities for career progression and development Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We're currently searching for an experienced and dedicated Registered Service Manager to lead one of our specialist residential services in Fareham, Hampshire. This is a fantastic opportunity to join an established, high-performing team that is committed to delivering exceptional outcomes for people with complex needs. We are a specialist service dedicated to supporting adults with learning disabilities, complex mental health needs, trauma-related experiences, and behaviours of concern. Our core mission is to provide person-centred support that develops independence, builds resilience, and empowers individuals to progress towards more independent living environments. About the Role As Registered Service Manager, you'll provide strong leadership to an experienced and committed team, ensuring the people we support receive high-quality, safe and effective care. You'll work closely with commissioners, healthcare professionals, multidisciplinary teams, families and internal stakeholders to ensure outstanding outcomes are achieved for every individual. Your responsibilities will include: - Leading the day-to-day operation of the service - Supporting, developing and motivating an established staff team - Driving a positive and inclusive culture focused on person-centred support - Managing support plans, risk assessments and care reviews - Ensuring compliance with regulatory, legislative and company requirements - Completing audits, investigations, reports and quality assurance activities - Managing budgets and service performance - Building and maintaining strong professional relationships with stakeholders and commissioners - Supporting the ongoing development of Positive Behaviour Support approaches across the service - Participating in the management on-call rota What We're Looking For We're looking for a confident and experienced leader who thrives in complex environments and is passionate about achieving positive outcomes for people with varying support needs. The ideal candidate will have: - Previous experience as a Registered Manager or in a similar care management role - Experience of working within Learning Disability, Mental Health or Complex Care services - Strong knowledge of Positive Behaviour Support (PBS) - Experience supporting individuals with behaviours of concern and complex presentations - Experience leading and developing large staff teams - Knowledge of safeguarding, risk management and CQC requirements - A Level 5 Diploma in Leadership for Health and Social Care (or equivalent), or willingness to work towards this - Strong communication, organisational and leadership skills - The ability to build positive relationships with commissioners, professionals and families Why This Role? This is an opportunity to lead a specialist service that genuinely changes lives. You'll be joining an experienced and passionate team with a strong reputation for delivering high-quality care and support. The service has established relationships with local stakeholders and professionals and focuses on helping people develop the skills, confidence and independence needed to achieve their personal goals. We're particularly interested in hearing from experienced managers with backgrounds in: - Complex Mental Health - Learning Disabilities - Positive Behaviour Support - Specialist Residential Services - Rehabilitation or Step-Down Services - Trauma-Informed Care - Complex Care Environments If you're an experienced manager looking for your next challenge and want to make a genuine difference to the lives of the people we support, we'd love to hear from you. Why Choose Us? We embrace people's differences and encourage you to Be You, and so long as you've got the passion to make someone's life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you throughout your career, with opportunities for promotion, progression and job security within a sector-leading organisation. Don't hesitate to apply today and make a real difference to the lives of the people we're supporting. All applicants and subsequent job offers will be subject to satisfactory DBS checks and references
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Deputy Manager
Agincare Group - New Milton and Southampton
£30,000 to £31,500 a year
PermanentFull time
Package Description: We're looking for an experienced and compassionate Deputy Manager to oversee the day-to-day running of specialist support services in New Milton and the Southampton area. This rewarding role will provide leadership across a dedicated service supporting two individuals with learning disabilities, alongside a bespoke service for an individual with complex needs. Due to the highly personalised nature of the support provided, the successful candidate will possess exceptional communication and relationship-building skills, working closely with families, health professionals, and other key agencies to ensure outstanding, person-centred outcomes for the people we support. About The Role Reporting to the Registered Manager, as Deputy Manager you will be responsible for providing operational management support, leadership, and oversight across multiple services within the New Milton and Southampton areas. You will support in delivering a safe, caring, responsive, effective, and well-led service for both the people we support and staff, ensuring the highest possible standards of care are maintained in line with organisational and regulatory Key Performance Indicators (KPIs). You will ensure that individual needs are regularly reviewed to meet current requirements, and that high standards of hygiene, cleanliness, and safety are consistently maintained across all services. You will support the Registered Manager in the day-to-day running of the services, assuming full responsibility in their absence. Main duties and Responsibilities as a Deputy Manager To support the Registered Manager with oversight of multiple services, ensuring compliance is maintained at all times in line with regulatory and organisational standards. To support the Registered Manager with line management, leadership, and development of staff across your services, including Care Managers, Seniors, and Support Workers. To ensure that operational and quality assurance KPIs are consistently met, working closely with the Registered Manager to drive continuous improvement. To actively promote the business and maintain positive relationships with people we support, families, professionals, and stakeholders through excellent communication and customer service. To prepare, manage, and oversee staff rotas across services, ensuring resources are effectively utilised and care delivery remains consistent. To support the Registered Manager in budget management and promote financial discipline across services. To ensure that Agincare Enable’s values of holistic, person-centred care are embedded across all services, supporting individuals to achieve positive, outcome-based goals. To support the Registered Manager in ensuring all safeguarding concerns and notifiable events are managed appropriately and reported to the Care Quality Commission (CQC) within required timescales. To attend and contribute to meetings as required, ensuring actions are clearly identified and followed through to completion. To undertake shifts within services where required, role modelling best practice and supporting teams to deliver high-quality care that promotes independence. To act as a role model in adhering to all company policies and procedures. To undertake on-call duties as part of a rota system, ensuring effective out-of-hours support is available across the services. Any other duties that are commensurate with the role and level of responsibility. About You QCF Level 4 or 5/RMA/Health & Social Care or prepared to undertake Demonstrable experience supporting individuals with mental health needs within a health, social care, or supported living environment. Previous Leadership and Management experience in a similar environment or proven experience as a Senior Support Worker Excellent verbal and written communication skills, with the ability to build positive and professional relationships with individuals, families, colleagues, and external stakeholders. Demonstrate up to date knowledge of the care sector and the regulatory framework Experience of supporting people with Learning Disabilities Proven IT experience, including Microsoft Word and Excel Ability to demonstrate excellent communication skills at a range of levels Must have a valid UK Driving License What’s on Offer Agincare is a family run organisation that is proud of its values and the delivery of the highest levels of care to the people we support. Working at Agincare brings many benefits including: Refer a friend scheme up to £1000* Outstanding career development Blue Light Care discount package Employee Assistance Programme Company pension scheme Ab out Agincare Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with more than 5,500 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Children’s Services. Today, Agincare is one of the UK’s largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations nationwide. As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community. All of our services are regulated by the CQC and Agincare is proud to be an equal opportunities employer and encourage applications from individuals of all backgrounds and experiences. At present, we are unable to offer visa sponsorship. As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isn’t the right fit for you, we encourage you to explore our other vacancies, www.agincare.com/careers
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Deputy Manager
Agincare Group - Southampton
£30,000 to £31,500 a year
PermanentFull time
Package Description: We're excited to be opening a brand-new supported living service in the heart of Gosport, comprising seven self-contained flats for adults with learning disabilities and/or mental health needs. Conveniently located close to local amenities, this is a unique opportunity for an experienced Deputy Manager to play a key role in shaping and developing the service from the ground up. Alongside providing day-to-day operational oversight and leadership, you will be actively involved in the mobilisation, design, and successful launch of the service, helping to create a high-quality, person-centred environment where people can thrive. About The Role Reporting to the Registered Manager, as Deputy Manager you will be responsible for providing operational management support, leadership, and oversight across multiple services within the Hampshire region in Southampton, Fareham & Gosport. You will support in delivering a safe, caring, responsive, effective, and well-led service for both the people we support and staff, ensuring the highest possible standards of care are maintained in line with organisational and regulatory Key Performance Indicators (KPIs). You will ensure that individual needs are regularly reviewed to meet current requirements, and that high standards of hygiene, cleanliness, and safety are consistently maintained across all services. You will support the Registered Manager in the day-to-day running of the services, assuming full responsibility in their absence. Main duties and Responsibilities as a Deputy Manager To support the Registered Manager with oversight of multiple services, ensuring compliance is maintained at all times in line with regulatory and organisational standards. To support the Registered Manager with line management, leadership, and development of staff across your services, including Care Managers, Seniors, and Support Workers. To ensure that operational and quality assurance KPIs are consistently met, working closely with the Registered Manager to drive continuous improvement. To actively promote the business and maintain positive relationships with people we support, families, professionals, and stakeholders through excellent communication and customer service. To prepare, manage, and oversee staff rotas across services, ensuring resources are effectively utilised and care delivery remains consistent. To support the Registered Manager in budget management and promote financial discipline across services. To ensure that Agincare Enable’s values of holistic, person-centred care are embedded across all services, supporting individuals to achieve positive, outcome-based goals. To support the Registered Manager in ensuring all safeguarding concerns and notifiable events are managed appropriately and reported to the Care Quality Commission (CQC) within required timescales. To attend and contribute to meetings as required, ensuring actions are clearly identified and followed through to completion. To undertake shifts within services where required, role modelling best practice and supporting teams to deliver high-quality care that promotes independence. To act as a role model in adhering to all company policies and procedures. To undertake on-call duties as part of a rota system, ensuring effective out-of-hours support is available across the services. Any other duties that are commensurate with the role and level of responsibility. About You QCF Level 4 or 5/RMA/Health & Social Care or prepared to undertake Previous Leadership and Management experience in a similar environment or proven experience as a Senior Support Worker Demonstrate up to date knowledge of the care sector and the regulatory framework Experience of supporting people with Learning Disabilities Proven IT experience, including Microsoft Word and Excel Ability to demonstrate excellent communication skills at a range of levels Must have a valid UK Driving License What’s on Offer Agincare is a family run organisation that is proud of its values and the delivery of the highest levels of care to the people we support. Working at Agincare brings many benefits including: Refer a friend scheme up to £1000* Outstanding career development Blue Light Care discount package Employee Assistance Programme Company pension scheme Ab out Agincare Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with more than 5,500 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Children’s Services. Today, Agincare is one of the UK’s largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations nationwide. As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community. All of our services are regulated by the CQC and Agincare is proud to be an equal opportunities employer and encourage applications from individuals of all backgrounds and experiences. At present, we are unable to offer visa sponsorship. As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isn’t the right fit for you, we encourage you to explore our other vacancies, www.agincare.com/careers
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