Web and Digital Communications Manager
Oxford Brookes University - Oxford
£47,389 to £51,753 a year
HybridPermanentFull time
Oxford Brookes University is distinctive in nature. We are a modern and forward thinking institution rooted in, and connected to a city with a rich history of culture and learning. We are a globally recognised University focused on providing high-quality teaching, delivering impactful research and an excellent student experience. Our vision is simple: “shape tomorrow through our unique blend of the modern and the traditional, by embracing diversity, seeking out the new and excelling in education and research.” Our people are at the heart of the University - our excellence in teaching, research and knowledge exchange depends on the engagement, capability and wellbeing of our people. We strive to create and encourage an environment where people have the opportunity to develop, progress and thrive. In acknowledgement of our commitment to gender equality and progression, we proudly hold the Athena SWAN Bronze award, a testament to our unwavering dedication to creating an inclusive and equitable environment for all. Join us at Oxford Brookes University, where every step forward is a leap toward a brighter tomorrow The role: Based at our Headington Campus (with hybrid working), you will report to the Deputy Head of Strategic Marketing and Communications – Marketing and Digital. You will oversee the delivery, governance, and management of the University’s main website, student portal, and staff intranet, while managing a team of digital specialists. About the team: The Strategic Marketing and Communications team sits within the Directorate of Marketing, Recruitment and Engagement, driving Oxford Brookes’ global profile, strategic student recruitment, and brand reputation. The team oversees digital channels, user experience, and content strategy, working with stakeholders across the University and external vendors. You will directly manage a team of five specialists covering web content, design accessibility, analytics, and digital experience projects. What will I be doing? - Managing the University’s main website (Brookes.ac.uk), new Student Experience portal, and staff intranet. - Leading a team of five web, digital, and user experience specialists. - Stewarding the ongoing web transformation project and implementation of the Contensis content management system. - Setting and upholding digital governance, quality assurance, brand standards, and WCAG 2.2 AA accessibility compliance. - Managing vendor relationships, SLAs, third-party contracts, and the Customer and Channels budget (c. £200,000). - Collaborating with Information Services on system security, data integration, and platform architecture. About the location: Based at our Headington Campus, you will enjoy a modern office setting just one mile from Oxford city centre with excellent public transport links. This post supports hybrid working, allowing a balance between home and campus-based work. Benefits: You will enjoy 25 days of annual leave (rising to 28 days with service), plus 8 Bank Holidays and approximately 5 University concessionary days per year. We offer a flexible hybrid working setup with provided equipment, alongside a highly competitive Local Government Pension Scheme. Additional perks include discounted gym access, an on-site nursery, travel discounts, TOTUM savings, training opportunities, and active staff support networks. We encourage and support hybrid working where the role allows and ensure that you have the necessary equipment to allow you to work flexibly. We prioritise the well-being of our employees—both physically and mentally, as well as financially. That's why we provide a diverse and comprehensive benefits package to support our team In addition, all employees have access to: Discounted rates for the University sports & gym facilities Brookes on-site Nursery. Discounted travel options TOTUM card discount scheme Relocation scheme (for moves over 30 miles) Training and development opportunities Connected community - Brookes have a wide variety of staff networks which instil a sense of community offering employees a space for support, guidance and friendship making it a vibrant and inclusive place to work Equality, diversity and inclusion: At Oxford Brookes, inclusivity is one of our five guiding principles: we take positive steps to create an environment in which we celebrate, value and provide equal opportunity to all. We are committed to recruiting from the widest possible pool and welcome applications from all suitably qualified candidates who embrace our values, regardless of their background. As a Disability Confident Employer, we guarantee to interview any disabled applicant who meets the essential selection criteria.
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Mental Health Service Manager
NFP People Limited - West Sussex
£36,729 to £36,729 a year
HybridPermanentFull time
Mental Health Service Manager If you have lived experience of mental health challenges and the ability to translate your experience into meaningful service improvement, we want to hear from you. We have an exciting opportunity for a Mental Health Service Manager to play a vital role in providing support in Pathfinder West Sussex. This is a new and exciting role in which you will be supporting the Lived Experience workstream within the Pathfinder West Sussex Mental Health Support Service. Position: Mental Health Service Manager (Internal Job Title: Lived Experience Manager) Location: West Sussex/hybrid (with regular travel around West Sussex) Salary: £36,729 per annum Contract: Permanent Hours: 37 hours per week (Monday - Friday) Closing Date: 14 October 2026 at 23:59 Please note the role may close sooner than advertised if a suitable candidate is found, so apply early! About Pathfinder West Sussex As a Mental Health Service Manager, you will be working for a people-led organisation whose mission and values is to inspire change across Sussex. Pathfinder West Sussex is a partnership of mental health, homelessness and employment support organisations working together to improve people's wellbeing across the county. Co-production is at the heart of everything we do. This role will be instrumental in supporting staff and subcontractors to embed co-production principles and continuously enhance the way we deliver services. Key Responsibilities: - Provide leadership and expert guidance on co-production across Pathfinder services, including line management of the Lived Experience Lead and partnership working with lived experience colleagues across West Sussex Mind. - Provide lived experience representation on strategic groups and forums. - Lead on the collection and analysis of client feedback and outcomes and link with SPFT lived experience groups and the West Sussex LEAG. - To support the Senior Manager in delivering the strategic direction of the service, ensuring service development and continuous improvement are informed and shaped by lived experience perspectives. About You To be successful in the role of Mental Health Service Manager, you will need to have great communication skills and be committed to the values of the organisation. Some of the key skills and experience you will need to bring with you include: - Lived experience of mental health challenges and a track record of using personal experience to support continuous service improvement. - Experience of representing for client views or experience as a group facilitator or Peer Mentor. - Experience of establishing, developing and maintaining effective working relationships with voluntary and statutory partners. - Knowledge of local agencies that provide services to people experiencing mental health. - Knowledge of coproduction involvement and engagement best practice. The role covers the service area of West Sussex and as such we need someone who lives within a commutable distance of the area. In Return The organisation is proud to have Gold Accreditation from Investors in People, be a Disability Confident employer, and part of the Mental Health at Work commitment. You will also receive: - 5.5% stakeholder pension scheme and life assurance - Medical cash plan with BHSF - Access to Learning & Development platform - Free and confidential employee assistance helpline - Cycle-to-work scheme - Free 28-day Network Saver Brighton bus pass (new starters) - Generous holiday allowance (starting at 27 days and rising to 32 with service) - Opportunities to participate in wellbeing and fundraising activities throughout the year Join an equal opportunities employer, committed to equality, equity, inclusion, and diversity. Applications are welcomed from individuals with lived experience. Please let us know if you require any reasonable adjustments if invited to interview. Please Note: An Enhanced with Adults DBS check will be required for this role. Lived experience of mental health challenges is an occupational requirement for this role under Schedule 9, Paragraph 1 of the Equality Act 2010. The role requires the postholder to draw upon their personal experience to provide leadership, influence service development, promote co-production, and ensure the voices of people with lived experience are embedded in the design and delivery of services. You may be interested in this role if you have experience in the following areas Mental Health, Mental Health Advocate, Mental Health Service Manager, Mental Health Service, Mental Health Worker, Mental Health Case Worker, Mental Health Outreach. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
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Strategic Product Manager — TEA
PerkinElmer - High Wycombe, Bucks
Bonus up to 15%, pension, private medical, life assurance, 25 days holiday
HybridPermanentFull time
Purpose PerkinElmer is seeking a Strategic Product Manager - TEA to serve as the full strategic and commercial owner of product segment within the analytical instrument business units. This is a purpose-built strategic leadership role. Reporting to the VP Materials Characterisation, the Strategic Product Manager holds end-to-end accountability for the product segment's roadmap, commercial positioning, pricing strategy, and P&L contribution. This role is structurally protected from operational distraction. Day-to-day portfolio execution — quality escalations, SKU management, supply chain issues — is managed by a dedicated Operations Product Manager. This design ensures the Strategic Product Manager can focus entirely on what creates long-term value: the evidence-based product strategy, NPI business cases, and commercial positioning that drive revenue growth and durable competitive differentiation. The Strategic Product Manager leads a small team of NPI PMs and an Operations PM. They set the strategic direction, govern NPI programme commercial readiness, and are the primary product authority for their segment within the VP Product Line's team. We are offering a hybrid working contract split between home and our offices in High Wycombe.
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Assistant Care Manager - Horsham
West Sussex County Council - Horsham, West Sussex
£24,741 to £26,853 a year
HybridPermanentPart time
About Us West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents. Employees are genuinely valued, respected and there is an emphasis on work life balance. We are committed to fostering personal growth, with ongoing professional development and continuous learning at the heart of our culture. Working in the Transition Teams is all about making a positive difference for young people on their journey to adulthood. We recruit colleagues who share our passion for supporting young people to be ambitious and develop lives of their own. If you join us, you will be welcomed into supportive teams who will encourage you to be the best colleague that you can be. The structure of Transitions services is under review and may be subject to change and so we would welcome applications from candidates that have Learning Disability and/or Mental Health experience. Transition is a busy and exciting time for workers and young people. You will be expected to work within organisational, policy and legislative frameworks as you support young people to increase their independence and plan for the future. We aim to: - Offer early intervention - Build on an individual's strengths to develop skills and independence - Build and promote links with the individual's community - Promote and maintain safety and good health, and - Promote employment and meaningful daily occupation. Our Lifelong Services Teams have a unique focus, and our Social Workers and Assistant Care Managers are exceptional at supporting the teams to deliver legislatively compliant services. We offer a dedicated, strengths-based approach to disability that we know makes a positive difference. Whether we are engaging with people seeking advice, providing equipment or skills training, or starting a journey with people that may lead to a personal budget to meet complex needs, we are always looking to deliver the best outcomes. About The Job Salary: £24,741 - £26,853 per annum Working Pattern: Part time, 30 hours per week Contract Length: Permanent Location: Horsham office base with hybrid working ✅Do you have experience within the Social Work sector? ✅Are you passionate about providing quality care to the community? ✅Do you want to #BeTheDifference? In this exciting opportunity, you will, under guidance and regular supervision provide a social work support service to those people who access or need the service, to include assessment, planning and review within the Supporting Lives, Connecting People framework. You will manage a challenging yet rewarding portfolio of casework, attending multi-disciplinary meetings and working in partnership with our Health, Community and Third Sector colleagues. We are looking for a self-motivated, collaborative new assistant care manager to join our team. This is an excellent opportunity to make a significant difference to our service users lives, although challenging the rewards by far outweigh those challenges as you will always strive for a positive outcome. No two days will look the same; you'll be working in at various locations across Horsham and the surrounding areas with numerous colleagues and customers from all walks of life. You will need to take an organised approach whilst exercising your expertise with knowledge of policies and legislations to support those in need. Experience and Skills Key Skills (please cover within your application): Ability to analyse and interpret information and prioritise needs in order to make recommendations/decisions which will have a positive outcome. Ability to work independently and as part of a team, working under pressure and to tight deadlines. Ability to work in a multi-agency environment to deliver a service to those people who access or need the service. Ability to communicate complicated or sensitive information to a range of audiences to achieve positive outcomes; to be able to communicate clearly with customers reflecting the service objectives and standards. Qualifications and/or experience: GCSE English and Maths or equivalent qualification or experience operating at this level of literacy and numeracy. NVQ Level 3 in Care. Desirable Experience of providing support/working with people in a Social Care environment. Experience of forming effective working relationships within a multi-agency setting. An awareness of the policies, practices and procedures relevant to Social Work. Experience of the assessment and review process of care packages. Experience of applying relevant legislation, policies and procedures to individual pieces of work. Rewards and Benefits For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page. Further Information We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check. Equity, inclusion, accessibility and diversity is very important to West Sussex County Council. We welcome and encourage applications from people of all cultures, ethnicities, identities, backgrounds and lived experiences, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success. For information regarding your eligibility to apply for this role under our Disability or Veteran's Guaranteed Interview Scheme (if you meet the essential criteria), this can be found on our application help page. Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you!
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Senior Engineer / Service Manager
The Selection Partnership Ltd. - London
£45,000 to £50,000 a year
HybridPermanentFull time
Senior Engineer / Service Manager Edmonton £50k + Bonus Scheme Varied, on-the-move role: expect a mix of time out in the field alongside your team, a minimum of 2 days a week at Head Office, and the flexibility to work from home as required. My client is a leading specialist in the installation, service and maintenance of special purpose machinery across London. They are looking for a ‘’hands-on’’ Senior Engineer / Service Manager to take charge of their service operations and make sure every client, every machine, and every engineer is set up to succeed. You’ll lead a team of field service engineers, own the service desk, and be the driving force behind a service experience their clients genuinely respect. If you love solving problems, building great teams, and seeing the direct impact of your work, this is a role where you can make your mark. Responsibilities: – * Own the service desk, leading a responsive team that handles client requests, breakdowns, and maintenance queries quickly and professionally. * Lead, coach, and schedule a team of field service engineers, keeping them motivated and on track to hit SLAs. * Dig into the numbers, track response times, first-time fix rates, and downtime, then turn insights into real improvements. * Build smart preventive and corrective maintenance schedules that keep machines running and clients happy. * Keep spare parts flowing efficiently, balancing fast repairs with lean stockholding. * Be the go-to person for escalated client issues, resolving them with confidence and care. * Create and refine the processes that help your team deliver consistently excellent service. * Partner closely with sales and operations to keep service strategy aligned with where the business is heading. * Report on performance, productivity, and client feedback — and use it to keep raising the bar. * Champion health and safety standards across the team, every day. Requirements: – * Proven experience in a service management or field operations role, vending, catering equipment, or similar industries preferred. * Solid technical understanding of vending machines, refrigeration units, or electromechanical systems. * A track record of managing technical teams and coordinating service across multiple sites. * Confident with service management software and the MS Office Suite. * Strong leadership, organisation, and communication skills — you can rally a team and win over a room. * Confident presenting to senior management and clients alike. * A calm head under pressure and the ability to juggle competing priorities. * A full, valid driving licence, you’ll be visiting client sites from time to time. This is a role with real ownership, you’ll shape how our service function runs, mentor a talented engineering team, and see your decisions play out in happier clients and smoother operations. Alongside a competitive salary and bonus scheme, you’ll be joining a business that’s growing and invested in doing service right. Applicants will be required to drive for company purposes and therefore require a clean and valid driving licence. ❗ You must be UK based and have full right to work in the UK. Visa sponsorship is not available at any time.
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Assistant Care Manager - Horsham
West Sussex County Council - Horsham, West Sussex
£24,741 to £26,853 a year
HybridPermanentPart time
About Us West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents. Employees are genuinely valued, respected and there is an emphasis on work life balance. We are committed to fostering personal growth, with ongoing professional development and continuous learning at the heart of our culture. Working in the Transition Teams is all about making a positive difference for young people on their journey to adulthood. We recruit colleagues who share our passion for supporting young people to be ambitious and develop lives of their own. If you join us, you will be welcomed into supportive teams who will encourage you to be the best colleague that you can be. The structure of Transitions services is under review and may be subject to change and so we would welcome applications from candidates that have Learning Disability and/or Mental Health experience. Transition is a busy and exciting time for workers and young people. You will be expected to work within organisational, policy and legislative frameworks as you support young people to increase their independence and plan for the future. We aim to: - Offer early intervention - Build on an individual's strengths to develop skills and independence - Build and promote links with the individual's community - Promote and maintain safety and good health, and - Promote employment and meaningful daily occupation. Our Lifelong Services Teams have a unique focus, and our Social Workers and Assistant Care Managers are exceptional at supporting the teams to deliver legislatively compliant services. We offer a dedicated, strengths-based approach to disability that we know makes a positive difference. Whether we are engaging with people seeking advice, providing equipment or skills training, or starting a journey with people that may lead to a personal budget to meet complex needs, we are always looking to deliver the best outcomes. About The Job Salary: £24,741 - £26,853 per annum Working Pattern: Part time, 30 hours per week Contract Length: Permanent Location: Horsham office base with hybrid working ✅Do you have experience within the Social Work sector? ✅Are you passionate about providing quality care to the community? ✅Do you want to #BeTheDifference? In this exciting opportunity, you will, under guidance and regular supervision provide a social work support service to those people who access or need the service, to include assessment, planning and review within the Supporting Lives, Connecting People framework. You will manage a challenging yet rewarding portfolio of casework, attending multi-disciplinary meetings and working in partnership with our Health, Community and Third Sector colleagues. We are looking for a self-motivated, collaborative new assistant care manager to join our team. This is an excellent opportunity to make a significant difference to our service users lives, although challenging the rewards by far outweigh those challenges as you will always strive for a positive outcome. No two days will look the same; you'll be working in at various locations across Horsham and the surrounding areas with numerous colleagues and customers from all walks of life. You will need to take an organised approach whilst exercising your expertise with knowledge of policies and legislations to support those in need. Experience and Skills Key Skills (please cover within your application): Ability to analyse and interpret information and prioritise needs in order to make recommendations/decisions which will have a positive outcome. Ability to work independently and as part of a team, working under pressure and to tight deadlines. Ability to work in a multi-agency environment to deliver a service to those people who access or need the service. Ability to communicate complicated or sensitive information to a range of audiences to achieve positive outcomes; to be able to communicate clearly with customers reflecting the service objectives and standards. Qualifications and/or experience: GCSE English and Maths or equivalent qualification or experience operating at this level of literacy and numeracy. NVQ Level 3 in Care. Desirable Experience of providing support/working with people in a Social Care environment. Experience of forming effective working relationships within a multi-agency setting. An awareness of the policies, practices and procedures relevant to Social Work. Experience of the assessment and review process of care packages. Experience of applying relevant legislation, policies and procedures to individual pieces of work. Rewards and Benefits or a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page. Further Information We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check. Equity, inclusion, accessibility and diversity is very important to West Sussex County Council. We welcome and encourage applications from people of all cultures, ethnicities, identities, backgrounds and lived experiences, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success. For information regarding your eligibility to apply for this role under our Disability or Veteran's Guaranteed Interview Scheme (if you meet the essential criteria), this can be found on our application help page. Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you!
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Senior Agile Delivery Manager
Triad Group Plc - Milton Keynes, Buckinghamshire
£75,000 to £75,000 a year
HybridPermanentFull time
Senior Agile Delivery Manager Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £75,000 plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. * Glassdoor score of 4.7 * 96% of our staff would recommend Triad to a friend * 100% CEO approval See for yourself some of the work that makes us all so proud: * Helping law enforcement with secure intelligence systems that keep the UK safe * Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting * Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products * Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary We're looking for an exceptional Senior Delivery Manager who brings more than just technical know-how. At the heart of this role lies a strong foundation in Agile Project and Delivery Management, paired with inspirational leadership, sharp commercial instincts, and a solid understanding of procurement processes. You'll have a proven track record of delivering innovative, customer-focused solutions-particularly in mission-critical, public-facing systems within Cloud-based environments. Equally important are your communication and presentation skills. You'll lead and energise a team of 5-10 professionals, guiding them through complex challenges while fostering a culture of collaboration and continuous improvement. Your ability to see the bigger picture, fill organisational gaps, and adapt quickly to change will be key to your success. Key Responsibilities: Accountable for end-to-end technical delivery of government projects, ensuring compliance with the GDS Service Standard, leading service assessments, and managing supplier performance. Motivate, coach, and support teams of 5-10, nurturing talent and cultivating a collaborative, high-performing environment. Foster strong, transparent relationships with stakeholders at all levels, ensuring continuous alignment and shared goals. Encourage and lead the design and implementation of forward-thinking solutions that drive customer and business impact. Proactively identify, assess, and manage risks and issues, maintaining delivery momentum and safeguarding outcomes. Use sound commercial judgement to manage scope, timelines, and resources, ensuring value-driven delivery. Support and execute procurement processes with clarity and efficiency, ensuring compliance and timely delivery of services or products. Stay attuned to evolving business requirements, flexing delivery approaches and stepping in where needed to bridge gaps. Lead the successful deployment of scalable, secure, and resilient systems in cloud environments, particularly in public-facing or mission-critical contexts Skills and Experience: Extensive experience delivering projects using Agile frameworks such as Scrum or Kanban, with a strong grasp of Agile principles and team dynamics. Proven success in leading cross-functional teams, offering mentorship and building cohesive units that thrive in high-pressure environments. Confident in engaging diverse stakeholder groups, ensuring buy-in, managing expectations, and translating business needs into actionable plans. Deep understanding of financial drivers, commercial models, and how to deliver results that align with both client and business objectives. Solid understanding of procurement processes, including vendor engagement and contract management within regulated environments. Skilled in managing uncertainty-anticipating issues before they arise and responding decisively when challenges emerge. Hands-on experience implementing cloud-native or cloud-hosted solutions, with knowledge of platforms like AWS, Azure, or GCP. Demonstrated ability to introduce and scale new ideas, tools, or processes that improve customer outcomes or delivery efficiency. Strong sense of organisational context and an adaptable approach to delivery that responds to shifting priorities and needs. Excellent interpersonal, written, and presentation skills-able to distill complex topics and influence a variety of audiences. Brings relevant domain knowledge to add context and depth to project work, accelerating delivery and insight. Nice to have: Background in leading or contributing to Discovery and Alpha phases, including user research, prototyping, and service design. Experience working within UK government digital frameworks and adherence to GDS service standards. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. Other information If this role is of interest to you or you would like further information, please contact Ben Fowler or submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
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Regional Service Charge Manager
Sovereign Network Group - Basingstoke, Hampshire
£58,000 to £71,000 a year
HybridPermanentFull time
Are you experienced in leading a team within Service Charges? We have a fantastic opportunity to join our Service Charges team as Regional Service Charge Manager. Based from our office in Basingstoke, you'll combine office and home working in line with our hybrid approach, with occasional travel to our Wembley office for team meetings. The Role Reporting into the Head of Service Charge Setting and Administration, you'll be responsible for managing and coordinating the Regional Service Charges team in the South West region in the delivery of the service charge calculations (all tenure types) and annual service charge statements to customers in line with legal and regulatory requirements. The portfolio consists of approximately 20,000 units with a total annual service charge income budget of c.£20 million. Responsibilities include: Managing the Regional Service Charge team with a focus on articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement Setting the annual service charge expenditure and income budget across all tenures within the region Accountability for the annual service charge estimate and final account process, ensuring the risk associated with rechargeable service charges is effectively managed and regulatory time scales are met Working collaboratively across the business to support continuous service improvement and deliver excellent customer service to customers across different tenure types, ensuring compliance with legal requirements Reviewing and approving the certification of annual service charges, documenting the calculation and apportionment process, including the reports and supporting documentation to facilitate the certification Producing and analysing regular reports on recoverable repairs and maintenance expenditure, estimated service charge income and ad-hoc reports dependant on business requirements What we're looking for You should have previous experience in a similar management role within service charges. You'll need to demonstrate strong technical knowledge, being adept in managing fixed and variable charges in a large and complex setting, preferably in a housing context. You'll also need: To be an experienced leader, skilled in developing high-performing teams and consistently maintaining high operational standards Thorough understanding of the Landlord and Tenant Act 1985 (as amended) and other guidance and best practice for service charges To be qualified by experience or a qualified accountant with a solid understanding of accounting practices and concepts including account reconciliations Ability to take ownership and work independently whilst meeting tight organisational deadlines Strong stakeholder management skills, demonstrating collaborative, cross-functional working relationships, including experience liaising with external stakeholders, e.g. auditors, regulators and Ombudsman Experience in directly engaging with customers, addressing queries, and delivering clear, concise written communication Strong experience with Microsoft Office applications, including intermediate / advanced excel Knowledge and experience of using housing management and property management systems (e.g. Workday, SUN, Agresso, NEC, Active H or similar) Job Description
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Senior Marketing and Engagement Manager
CPM United Kingdom Limited - High Wycombe, Buckinghamshire
£50,000 to £55,000 a year
HybridPermanentFull time
Are you a commercially focused marketing leader with a passion for customer engagement, innovation and growth? Join us as Marketing & Engagement Manager and help shape the future of *shopt, CPM's retailer engagement platform. You will lead the marketing, engagement and media strategy, driving user growth, strengthening client relationships and developing new commercial opportunities. This Marketing & Engagement Manager role offers up to £55k DOE, Free Healthcare, Generous pension, Discount Perks, generous holiday allowance + significant autonomy and career development! Ideal Location: Stokenchurch, United Kingdom, HP14 The Role: As Marketing & Engagement Manager, you will own the *shopt marketing strategy and deliver activity that increases retailer acquisition, engagement, retention and commercial growth. You will use insight to identify opportunities, improve performance and ensure consistent brand positioning. Key Responsibilities: Develop and deliver the *shopt marketing, engagement and communications strategy Drive retailer acquisition, engagement, retention and commercial growth Identify new revenue opportunities and build strong client relationships Use data, insight and customer feedback to improve campaigns and performance Manage marketing budgets, forecasts, performance targets and external partners Lead and influence cross-functional teams to deliver strategic priorities What We're Looking For: Significant experience in a senior marketing, growth, engagement or commercial marketing role Demonstrable experience of developing and implementing successful marketing strategies Strong commercial acumen, with experience managing budgets, forecasts and return on investment Experience building client relationships and identifying new commercial opportunities Strong analytical skills, with the ability to translate insight into clear strategic action A proven ability to influence senior stakeholders and gain support across multiple functions Excellent communication, presentation and storytelling skills Experience managing agencies, suppliers and external partners The confidence to work autonomously in a fast-paced and evolving business environment Strong project leadership and organisational skills We recognise that people are the key to our success. That is why we place great emphasis on providing exceptional rewards and fostering excellent career development opportunities. What's in It for You? Up to £55,000 dependent on experience Monday to Friday 9am -5.30pm Hybrid working, with up to three days per week in the office Generous Holiday Package: Recoup with 26 days of holiday plus bank holidays, increasing by one day for each year of service up to 31 days, with the flexibility to buy and sell holiday days Pension Plan: Secure your future with a generous pension plan Dedicated days for giving back to the community through charitable activities Perks at Work: Access to a wide range of discounts, including gym discounts Peppy: Confidential access to expert health support across areas including fertility, menopause, pregnancy and more DIGICARE+ App: Convenient access to medical second opinions, personalised counselling sessions and expert nutritionist advice Enhanced maternity and paternity leave CPM has achieved the Investors in People Gold award and places great importance on the training and development of our people. Why Work for Us At CPM, we are proud to foster an inclusive working environment. We believe in a workplace that celebrates the unique perspectives and skills of every individual, and we believe this makes us stronger and more innovative. We work collaboratively, sharing and celebrating great ideas and achievements. We believe diversity brings new thinking, which is at the heart of everything we do. We are committed to setting a high standard for creating a culture of equity and belonging. #LI-CH1
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Managing Recruitment Consultant - Finance
Search Consultancy LTD - Brighton, East Sussex
£35,000 to £45,000 a year
HybridPermanentFull time
Managing Recruitment Consultant - Finance Future Divisional Leadership Opportunity Accountancy & Finance Division | Brighton (Hybrid Working Available) £35,000 - £45,000 Basic Salary + £4,800 Car Allowance + Uncapped Commission (receive up to 40% of billings - easily earn £100,000+) + Excellent Benefits Build, Lead and Shape a High-Performing Finance Recruitment Team Henderson Scott's Accountancy & Finance division is entering a major growth phase, and we are seeking an established Managing or Principal Consultant with leadership ambition to help expand and shape our Finance offering across the Southeast. This role offers a defined pathway into senior leadership, supported by experienced divisional leadership, executive backing and significant business investment. Why This Is a Career-Defining Opportunity At Henderson Scott, leadership is developed through performance, investment and structured progression. Our Accountancy & Finance division has a strong market presence and is now positioned for strategic growth, offering the successful individual the opportunity to play a key role in scaling the division and influencing long-term direction. What This Means For You * Clear pathway toward Divisional leadership and senior management * Investment and support to build and grow a specialist team * Backing from the wider Search Recruitment Group and Private Equity partners * Autonomy to shape market strategy, team structure and client engagement * A high-performance, collaborative environment where senior consultants are empowered to operate strategically What's In It For You? * Market-leading earning potential * Competitive base salary * Car allowance * Uncapped commission structure with strong long-term earning opportunity * Clear and structured leadership progression pathway * Hybrid and flexible working model * Established brand, infrastructure and cross-division collaboration What You'll Be Doing Phase 1 - Personal Billing Leadership * Owning and scaling a high-value Accountancy & Finance desk * Recruiting senior finance professionals across the South East market * Developing long-term partnerships with finance leaders and organisations * Acting as a senior market presence and brand ambassador Phase 2 - Team Growth & Strategic Leadership * Supporting hiring, onboarding and performance development * Mentoring and developing consultants within the division * Working with senior leadership to shape divisional strategy * Driving Henderson Scott's market reputation across the Accountancy & Finance sector This role evolves as you grow - transitioning from individual excellence to team leadership and divisional ownership. Who We're Looking For * An experienced recruitment professional with: * Strong and consistent billing history * Experience operating at Senior, Principal or Managing Consultant level * Clear ambition to step into leadership * Strong commercial awareness and market credibility * A collaborative and values-led leadership style If you are ready to build something you can own, step into leadership with genuine support and accelerate your long-term career within a high-growth recruitment business, this is an outstanding opportunity. Apply online or contact Alex Bourne at alex.bourne@hendersonscott.co.uk for a confidential discussion. Henderson Scott - Always Raising the Bar Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
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