Reception Manager/ Maitre'd
Heathrow Employment & Skills Academy - Hounslow, London
On-sitePermanentFull time
About The Role Fortnum & Mason are looking for an experienced and customer-focused Reception Manager / Maître'd to support the Restaurant Manager in the day-to-day operation of the business. This is a hands-on leadership role responsible for managing the Reception Department, delivering exceptional guest experiences, and ensuring operational excellence across the restaurant As the face of the restaurant, you will lead the front-of-house guest journey, maintain service standards, develop customer relationships, and inspire your team to deliver outstanding hospitality at every touchpoint Key responsibilities include: - Supporting the Restaurant Manager in the effective management of restaurant operations - Leading and managing the Reception Department, ensuring a warm, professional and seamless guest experience - Acting as the restaurant's Maître d', welcoming guests, managing reservations and ensuring exceptional service from arrival to departure - Ensuring Standard Operating Procedures (SOPs) are consistently followed and service standards are maintained - Developing a commercial mindset to identify opportunities, respond to customer needs and drive business performance - Building and maintaining long-term relationships with guests to encourage loyalty and repeat business - Coaching, motivating and developing team members to achieve high levels of performance and engagement - Leading regular team briefings and meetings to communicate objectives, updates and business priorities - Conducting monthly one-to-one reviews and supporting personal development planning - Supporting HR processes including investigations, disciplinary meetings, return-to-work interviews, probation reviews and performance management - Ensuring all training, compliance and certification requirements are completed for both yourself and your team - Supporting stock control, stationery ordering and departmental opening and closing procedures - Driving adherence to company standards relating to health and safety, cleanliness, cash handling, due diligence and brand presentation - Communicating key business updates, forecasts, events, opportunities and risks with the wider management team - Supporting payroll and HR administration to ensure records are completed accurately and on time About You You are a passionate hospitality professional who thrives in a fast-paced environment and enjoys creating memorable guest experiences. You are equally comfortable leading from the front on the restaurant floor as you are managing operational and administrative responsibilities behind the scenes You will have: - Previous experience as a Maître' d, Reception Manager, Assistant Restaurant Manager, Restaurant Supervisor, or a similar hospitality leadership role - Exceptional customer service and guest engagement skills - Strong leadership abilities with a proven track record of coaching and developing teams - Excellent communication and interpersonal skills - A commercial awareness and understanding of how service excellence drives business success - Strong organisational, planning and time-management skills - Experience supporting HR processes, team performance management and employee development. - The confidence to resolve guest concerns professionally and effectively - A positive, proactive and hands-on approach to leadership - A commitment to maintaining the highest standards of service, compliance and operational excellence Please note: - Appointment is subject to satisfactory references and pre-employment checks (5 years) - Due to the security requirements of working at Heathrow Airport, additional screening will be required Why Work For Us: - Competitive hourly rate + paid overtime - Up to 40% store and restaurant discounts* - 28 days holiday + a day off for your birthday and 5 extra wellbeing days off* - Matched pension scheme and career development opportunities - Annual staff party and incredible gifts after 5 years *Subject to terms and conditions About The Company Fortnum & Mason sells the world’s finest products from its famous stores. The prestigious brand’s success over the past three centuries is based on an ongoing commitment to deliver world-class standards of customer service combined with a sense of pleasure every day. They are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. They respect and embrace each other’s differences, to create a truly inclusive environment. In the last year alone, their people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
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Early Years Manager
Horsell Childcare Limited - GU21 4AS
On-sitePermanentFull time
An exciting and rare opportunity to create new a previously long established and much loved setting. The Manager will be able to use their knowledge and experience to help shape and mould the setting from its outset. In addition to the unique opportunity presented in a brand new setting, the manager's role will also include but not limited to) the following day to day duties and responsibilities; To provide safe, high quality education and care for early years children. To fulfil legal and statutory requirements. To lead and manage staff on a day-to-day basis. To contribute to and to implement early years policies. To ensure that all statutory, legal and setting obligations are followed and met. Additional information available upon request. Please also see our website www.horsellchildcare.co.uk
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Events and Marketing Manager
LABEL GANG LTD - London
£38,000 to £43,000 a year
On-sitePermanentFull time
Events Management Manage pre-event, on-the-day and post-event activities for Label Gang tours, day trips, group travel and events. Manage planning and delivery of travel events, community events, entertainment activities, promotional events and small-scale corporate or private events. Manage event schedules, venues, suppliers, transport providers, catering, entertainment and other third-party services. Manage event timelines, checklists, budgets and operational requirements. Manage events and activities for groups of varying sizes, including smaller events of up to approximately 100 attendees as well as larger group trips and events. Manage customer and delegate registration, bookings, invitations, RSVPs and attendance records. Liaise with venues, hotels, restaurants, attractions and other suppliers. Manage event setup, branding, signage, promotional materials and on-site requirements. Manage event staff and management during events and resolve operational issues where required. Collect customer feedback and manage post-event evaluation and reporting. Manage preparation of event budgets, quotations, invoices and purchase information. Develop and maintain relationships with community groups, businesses, influencers, event partners and other relevant organisations. Marketing, Promotions and Lead Generation Plan and manage marketing campaigns for Label Gang's tours, trips, events and activities. Manage the development of promotional campaigns across social media, digital platforms, email and other relevant marketing channels. Manage content requirements including posters, promotional graphics, videos, social media content and event advertisements. Manage promotional offers, early-bird campaigns, ticket launches and event announcements. Manage Label Gang's website and digital marketing activities. Manage SEO, website content and search visibility. Track website enquiries, bookings, leads and conversions. Manage email marketing and customer communication campaigns. Manage Facebook ads and social media advertising campaigns. Use relevant digital marketing and CRM systems to maintain customer and campaign information. Prepare marketing reports covering leads, enquiries, engagement, bookings and campaign performance. Generate and manage enquiries and leads from social media, websites, events, partnerships and other marketing channels. Analyse customer engagement and identify opportunities to increase bookings and repeat business.
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Central Finance Manager
eTeach UK Limited - Chertsey, Surrey
XCET 9 £39,799 - £43,195 (FTE: £42,958 - £46,624)
On-sitePermanentFull time
Salary: XCET 9 £39,799 - £43,195 (FTE: £42,958 - £46,624) per annum, dependant on experience. Hours: 36 hours per week, 42 weeks per year - flexible working/term-time considered. Location: Based centrally in Chertsey. Start Date: ASAP. The Xavier Catholic Education Trust (Xavier CET) are looking to appoint a Central Finance Manager to provide financial management to a portfolio of primary schools. Acting as the bridge between schools and central finance team, the role is responsible for maintaining accurate financial accounts and working across Trust systems to deliver high-quality financial reporting and planning. Working in partnership with Headteachers and school leaders to support informed decision making and ensure the best use of resources, while ensuring compliance with Trust policies and procedures. The ideal candidate will be an experienced accountant with a passion for delivering high quality results in all aspects of finance. The ideal candidate will be able to demonstrate: Relevant accountancy qualification (ACCA, ACA, CIPFA, CIMA or equivalent) or significant equivalent experience.Experience of budgeting, forecasting and management reporting.Excellent customer-facing skills and a proactive, solution-focused approach.Excellent written and verbal communication skills.Excellent organisational skills; managing multiple priorities and meeting deadlines.Why Join Us: Be part of a values-driven Trust with a strong sense of purpose. Work alongside dedicated and supportive professionals making a real difference in children’s lives.Employee Benefits Scheme.26 days of annual leave (increasing to 31 days after 5 years’ service) plus bank holidays. Xavier Catholic Education Trust The Xavier CET is a Surrey based, Catholic Trust currently made up of four secondary schools and nineteen primary schools. Xavier CET is a dynamic, highly effective trust of successful schools providing the children in our care with the best possible education within a caring and supportive Catholic ethos.We support the spiritual, moral, social, cultural and physical development of each child, as well as maximising progress, achievement and attainment to ensure their intellectual growth and to fulfil their potential.The Xavier CET also leads the Teach SouthEast partnership and is a Teaching School Hub.Our mission is to inspire, nurture and fulfil the calling of every person we encounter and the potential of every school we serve; growing together in faith, hope and love. We follow the example and teachings of Christ and everything we do will be inspired by gospel values. We strive for excellence in all areas of our work and cherish every child in our care. Applications by application form only, no CVs.Early application is recommended as we reserve the right to interview and appoint at any time during the recruitment process.Closing Date: Monday 21st September 2026 at 9am. Interviews: TBC
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School Site Manager
Teem Recruitment LTD - KT5 8NS
On-siteTemporaryFull time
About the Role We are seeking a reliable, proactive and practical School Site Manager to support the smooth day-to-day operation of a busy school in Surbiton. This is an important role within the school, responsible for helping to maintain a safe, secure, clean and welcoming environment for pupils, staff and visitors. The successful candidate will be practical, organised and able to work independently using their own initiative. You will take pride in maintaining high standards across the school site and ensuring that the premises remain safe, secure, well maintained and fully operational. Key Responsibilities • Manage the daily upkeep, maintenance and security of the school site. • Carry out regular site inspections and identify maintenance, health and safety or security issues. • Undertake minor repairs and general maintenance duties. • Carry out basic DIY tasks, including painting and decorating where required. • Ensure the school premises remain clean, safe and fully operational. • Maintain accurate records relating to maintenance, compliance, health and safety and planned preventative maintenance (PPM). • Liaise with external contractors and oversee works carried out on site. • Monitor contractor access and ensure work is completed safely and to the required standard. • Assist with setting up rooms and facilities for school events and activities. • Support the school's compliance procedures, including fire safety, asbestos awareness and Legionella awareness. • Report maintenance, health and safety and security concerns promptly. • Respond appropriately to urgent site issues and support the school's emergency procedures. • Work closely with school management and staff to ensure the premises operate effectively.
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Payroll Service Manager
ISS Facilities Services - Weybridge
On-siteContractFull time
Payroll Service Manager Contract: Financial Planning & Analysis Location: Birmingham, Weybridge or Bolton Hours of work: 37.5 Contract Type: Fixed Term Contract (12 months) We are seeking a Payroll Service Manager to lead the Payroll Service Team, ensuring the delivery of exceptional payroll customer service to ISS placemakers. This role is responsible for the day-to-day management of payroll queries, ensuring all enquiries received through the payroll query management system are responded to and resolved in line with agreed service level agreements (SLAs). Job Description The successful candidate will oversee team performance, manage escalations, allocate workloads, and work closely with key stakeholders and SD Worx to drive continuous improvement. This role also plays a key part in analysing query trends, identifying root causes, and supporting the wider payroll function in delivering a seamless service experience. Key Responsibilities Lead and manage the Payroll Service Team, providing resolutions to payroll queries for monthly and fortnightly paid placemakers. Deliver a high-quality payroll customer service experience across the payroll function. Ensure all payroll queries are allocated, monitored, and resolved within agreed SLAs. Act as an escalation point for complex payroll queries and service issues. Allocate workloads effectively to ensure timely and accurate query resolution. Coach, train, and develop team members through regular 1:1 meetings and performance management. Analyse query trends and root causes to identify opportunities for service and process improvements. Build and maintain effective relationships with key stakeholders and SD Worx, supporting collaboration and best practice sharing. Professional and Personal Competencies/Qualifications Strong UK payroll experience. Proven team leadership capability. Effective stakeholder management skills. Sound knowledge of UK payroll legislation and GDPR requirements. Advanced Excel and data analysis skills. Excellent problem-solving and decision-making abilities. Experience managing both internal and external stakeholders. Experience allocating, coordinating and managing workloads across teams. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
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Payroll Service Manager
ISS Facilities Services - Weybridge
On-sitePermanentFull time
Payroll Delivery Manager - GHE Fortnightly Contract: Financial Planning & Analysis Location: Birmingham, Weybridge or Bolton Hours of work: 37.5 Contract Type: Permanent We are seeking a Payroll Delivery Manager to lead the day-to-day operation of the Government, Healthcare & Education payroll teams, ensuring the accurate and timely delivery of fortnightly payroll services. This role acts as a key escalation point for business unit customers and supports the successful delivery of payroll operations. Job Description We are looking for a payroll professional with strong leadership experience, extensive fortnightly payroll knowledge, and a proven ability to manage stakeholders, resources, and service performance. The successful candidate will work in partnership with the Head of Payroll Service and Delivery to maintain high standards of payroll compliance and service excellence. Key Responsibilities Lead the Government, Healthcare & Education fortnightly payroll teams. Oversee the accurate and timely delivery of fortnightly payroll. Manage team performance and support ongoing development. Plan resources and allocate workloads effectively across the team. Oversee payroll controls and ensure compliance with payroll legislation and processes. Monitor and manage key performance indicators (KPIs) and service level agreements (SLAs). Act as the primary escalation point for complex payroll and business issues. Manage SD Worx and key stakeholders, driving service improvements and supporting business continuity. Professional and Personal Competencies/Qualifications Payroll experience, including team management experience. Strong fortnightly payroll experience. Knowledge of Agenda for Change (AfC). Strong understanding of UK payroll legislation and compliance requirements. Advanced Excel and data management skills. Strong leadership and people management capabilities. Excellent stakeholder management skills. Strong problem-solving and decision-making abilities. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
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Retail Manager - Esher
C2 Recruitment Limited - Esher, Surrey
£13.92 to £13.92 an hour
On-siteContractFull time
Retail Manager Esher, KT10 9NP £13.92 per hour Temporary Contract | October - December 2026 Full-time & Part-time opportunities Looking for a management role with a difference this festive season? C2 Recruitment is looking for an enthusiastic Seasonal Retail Managers to run a busy temporary shop in various locations across the UK, helping raise valuable funds for charities and good causes. This is a great opportunity for an experienced Retail Manager, Assistant Manager or Supervisor who enjoys leading people, delivering great customer service and getting stuck in. The Role You'll take responsibility for the day-to-day running of the shop, working alongside a team of volunteers to maximise sales and create a welcoming experience for customers. You'll be responsible for: Leading, motivating and supporting the shop team Organising volunteer rotas and shop cover Driving sales and maximising funds raised Delivering excellent customer service Merchandising, deliveries and stock management EPOS, cash handling and banking Keeping the shop well-stocked and looking its best About You We're looking for someone with previous retail or customer-facing experience who is confident supervising and leading others. You could currently be a Store Manager, Assistant Manager, Deputy Manager, Retail Supervisor or Team Leader looking for a rewarding seasonal opportunity. Charity retail or volunteer management experience would be an advantage, but it isn't essential. What matters is that you're organised, reliable, great with people and happy to take responsibility. More Than Just a Seasonal Job You'll be running a busy retail operation during the Christmas trading period while helping generate valuable income for charities and good causes. If you're looking for a rewarding management role from October to December, we'd love to hear from you. Apply today and come and make a difference this festive season. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally. To view other great vacancies at C2 Recruitment, please visit our website.
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Retail Manager - Woking
C2 Recruitment Limited - Woking, Surrey
£12.71 to £12.71 an hour
On-siteContractFull time
Seasonal Retail Manager Woking £12.71 per hour Temporary Contract | October - December 2026 Full-time & Part-time opportunities Looking for a management role with a difference this festive season? C2 Recruitment is looking for an enthusiastic Seasonal Retail Managers to run a busy temporary shop in various locations across the UK, helping raise valuable funds for charities and good causes. This is a great opportunity for an experienced Retail Manager, Assistant Manager or Supervisor who enjoys leading people, delivering great customer service and getting stuck in. The Role You'll take responsibility for the day-to-day running of the shop, working alongside a team of volunteers to maximise sales and create a welcoming experience for customers. You'll be responsible for: Leading, motivating and supporting the shop team Organising volunteer rotas and shop cover Driving sales and maximising funds raised Delivering excellent customer service Merchandising, deliveries and stock management EPOS, cash handling and banking Keeping the shop well-stocked and looking its best About You We're looking for someone with previous retail or customer-facing experience who is confident supervising and leading others. You could currently be a Store Manager, Assistant Manager, Deputy Manager, Retail Supervisor or Team Leader looking for a rewarding seasonal opportunity. Charity retail or volunteer management experience would be an advantage, but it isn't essential. What matters is that you're organised, reliable, great with people and happy to take responsibility. More Than Just a Seasonal Job You'll be running a busy retail operation during the Christmas trading period while helping generate valuable income for charities and good causes. If you're looking for a rewarding management role from October to December, we'd love to hear from you. Apply today and come and make a difference this festive season. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally. To view other great vacancies at C2 Recruitment, please visit our website.
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Shop Manager - Esher
C2 Recruitment Limited - Esher, Surrey
£13.92 to £13.92 an hour
On-siteContractPart time
Shop Manager - Esher | Seasonal Christmas Retail Location: Esher, KT10 9NP Contract: Temporary - October to December 2026 Hours: Full-time and part-time available Pay: £13.92 per hour Are you an experienced Shop Manager, Store Manager or Retail Supervisor looking for a rewarding temporary retail role this Christmas? Our client is looking for an enthusiastic and organised Shop Manager to join their Esher team for the 2026 Christmas season. This is a hands-on seasonal retail role where you will help manage the day-to-day running of the shop, lead and support volunteers, deliver excellent customer service and help maximise sales and income for charities and good causes. About the Role As Shop Manager, you will play a key role in ensuring the successful operation of the Esher shop throughout the Christmas trading period. Your responsibilities will include: Managing the day-to-day running of the shop Leading, motivating and supporting a team of volunteers Organising volunteer rotas and ensuring appropriate shop cover Delivering excellent customer service and maintaining a welcoming shop environment Helping achieve sales targets and maximise income Supporting shop set-up, deliveries, merchandising and stock management Operating EPOS and overseeing cash handling, reconciliation and banking Building positive relationships with volunteers, the venue and Regional Manager Promoting the shop within the local community to increase awareness and footfall Supporting local events, promotional activity and marketing opportunities Ensuring the shop remains well-stocked, attractive and commercially focused About You We are looking for a Shop Manager, Store Manager, Retail Supervisor or experienced retail professional who enjoys working with people and can confidently take responsibility for a busy seasonal shop. You will ideally have: Experience in a customer-facing or retail environment Strong organisational and time-management skills Experience leading, managing or supporting a team Excellent communication and customer service skills The confidence to work independently and use your own initiative Good commercial awareness and a focus on achieving sales The ability to build positive relationships within the local community A flexible and positive approach to the changing needs of a busy seasonal shop Previous retail management, charity retail or volunteer management experience would be an advantage, but the right attitude, enthusiasm and ability to work with people are equally important. A Seasonal Role That Makes a Difference This is a fantastic opportunity to combine retail management and community engagement with the chance to support charities and good causes during the important Christmas trading period. With full-time and part-time hours available, this temporary Shop Manager role could suit an experienced retail manager, supervisor or customer-focused professional looking for seasonal employment in Esher. If you're organised, enthusiastic and enjoy leading people in a busy retail environment, we'd love to hear from you. Apply today for this Shop Manager opportunity in Esher, KT10 9NP. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally. To view other great vacancies at C2 Recruitment, please visit our website.
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