Senior Technical Officer - Data & Insights Specialist
Oxfordshire County Council - Oxford
£47,665 to £50,909 a year
PermanentFull time
About Us Innovate Oxfordshire is the Innovation Service for Oxfordshire County Council, working to facilitate the organisation in futureproofing for when today's innovation becomes mainstream, and leveraging innovation to benefit our work. About the Role We are seeking a permanent Senior Data & Insights Specialist to deliver high-quality reporting, analysis, and insights that support both innovation projects and the effective management of our internal service operations, enabling strategic workforce planning and informed decision-making across the service. Whilst sitting in the Innovation Programme Delivery function, the role will have a remit across all areas covered by the service, including business development and operations. A key aspect of the role will be the design and delivery of intuitive, user-focused Power BI dashboards and static reporting outputs that transform complex information into clear, compelling insights. You will develop innovative approaches to data collection, integration, and analysis, bringing together complex datasets from multiple sources to create a robust evidence base for decision-making. Working with both quantitative and qualitative data, you will apply advanced Excel and DAX skills to develop and optimise data models, delivering insights that support innovation projects, operational performance, and strategic decision-making. About you You are an analytical thinker with a passion for turning data into actionable insight. You have strong technical skills in data manipulation, modelling, and visualisation, with experience using Power BI to create accessible, user focused dashboards. As an experienced data professional, you are used to operating in environments where data, requirements, and problem definitions may not always be clear. You are comfortable working through uncertainty in a structured and methodical way, identifying opportunities, developing analytical approaches, and generating robust evidence to support decision-making. You can communicate complex information in a clear and engaging way, supporting colleagues at all levels to understand and use data effectively. You are curious, proactive, and solutions‑focused, able to anticipate issues, recommend improvements, and influence positive change. You enjoy collaborative working, can manage competing priorities, and take pride and accountability in delivering high‑quality work that supports evidence‑based decisions. If you are interested in the post but aren't quite sure of the fit or have questions, we encourage you to contact us for an informal discussion about the role: paul.mullins@oxfordshire.gov.uk and katie.parnell@oxfordshire.gov.uk. Rewards and benefits Flexible working culture Technology for agile working Up to 33 days’ holiday plus bank holidays Option to buy extra leave Employee Assistance Programme Local Government pension scheme (up to 19.9% employer’s contribution) Enhanced family-friendly policies Shopping and travel discounts Learning and development opportunities Your office base may be subject to change as we are currently transitioning between temporary and permanent office locations due to the closure of County Hall. If this is applicable to you, you will be notified, but no reimbursement will apply in respect of travel. Our commitment to: Equality, Diversity and Inclusion At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all. Our commitment to: Guaranteed Interview Schemes As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service. Our commitment to: Safeguarding Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments. Our commitment to: Flexible Working We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service. Follow us on Social Media Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitterand Instagram.
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Adoption Community and Peer Support Coordinator
Oxfordshire County Council - Reading
£30,024 to £32,046 a year
PermanentPart time
About Us This is an exciting opportunity to be part of the continued development of Adopt Thames Valley (ATV) Regional Adoption Agency. ATV launched in December 2017 and is the shared Adoption Service for Bracknell Forest, Oxfordshire, Reading Borough Council (Brighter Futures for Children), The Royal Borough of Windsor & Maidenhead (Achieving for Children), Swindon Borough Council, West Berkshire Borough Council and Wokingham Borough Council. The Regional Adoption Agency is hosted by Oxfordshire County Council and so your contract and work conditions will sit within Oxfordshire County Council. About the Role The Permanence Support Team is a specialist team providing post-order support to adopters, and their children, adults affected by adoption, and to birth families. The team is very friendly and supportive, as well as being hard-working and very committed to adoption work. This is an excellent opportunity for anyone interested in adoption and permanence to further their career and specialism. You will be joining a supportive team of aspirational, creative and committed Social Workers who strive to provide the best possible outcomes for adopted children. This role will be dedicated to support the needs of our families and children in relation to peer support and groups. Your responsibilities will include: To support, organise and attend events and support groups across the Adopt Thames Valley region. To maintain the continuous development of our peer support offer. To assist the Team Managers, ensuring the highest standards of service are provided. To ensure that services to users are delivered and developed according to Adopt Thames Valley policies procedures and guidance. To ensure that services are planned and delivered in a way that maximises participation and reflects Children’s Rights in relation to services being provided and in the way that Children, Young People and Families are worked with. About you Are you a passionate, person with experience of adoption or events coordination? Are you interested in different ways of working in this field? We are ideally seeking an employee with an interest and drive to support families and children who have experienced adversity. The applicant will need to demonstrate that they have a good understanding of the needs of adoptive families, and that they are keen to develop their knowledge and skills further. The successful applicant also needs to be computer literate. Your office base may be subject to change as we are currently transitioning between temporary and permanent office locations due to the closure of County Hall. If this is applicable to you, you will be notified, but no reimbursement will apply in respect of travel. Rewards and benefits Vivup benefits platform Vivup highfive recognition platform Cycle scheme (for eco-conscious commuters) Electric vehicle lease scheme Discounts at local retailers Salary finance options Up to 33 days of annual leave (including bank holidays) A competitive 19.9% employer pension contribution rate Our commitment to: Equality, Diversity and Inclusion At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all. Our commitment to: Guaranteed Interview Schemes As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service. Our commitment to: Safeguarding Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments. Our commitment to: Flexible Working We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service. If you encounter any technical issues with the application system, please contact us at: careers@oxfordshire.gov.uk Follow us on Social Media Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram. If you have any questions, please contact: catherine.macleod@oxfordshire.gov.uk
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Social Worker
Oxfordshire County Council - Oxford
£39,482 to £46,580 a year
PermanentPart time
About Us This is an exciting opportunity to be part of the continued development of Adopt Thames Valley (ATV) Regional Adoption Agency. ATV launched in December 2017 and is the shared Adoption Service for Bracknell Forest, Oxfordshire, Reading Borough Council (Brighter Futures for Children), The Royal Borough of Windsor & Maidenhead (Achieving for Children), Swindon Borough Council, West Berkshire Borough Council and Wokingham Borough Council. The Regional Adoption Agency is hosted by Oxfordshire County Council and so your contract and work conditions will sit within Oxfordshire County Council. About the Role The Permanence Support Team is a specialist team providing post-order support to adopters, and their children, adults affected by adoption, and to birth families. The team is very friendly and supportive, as well as being hard-working and very committed to adoption work. This is an excellent opportunity for anyone interested in adoption and permanence to further their career and specialism. You will be joining a supportive team of aspirational, creative and committed Social Workers who strive to provide the best possible outcomes for adopted children. Your responsibilities will include: To assist the Team Managers in the operational management of the team, ensuring the highest standards of service are provided. To ensure that services to users are delivered and developed according to Adopt Thames Valley policies procedures and guidance. To ensure that services are planned and delivered in a way that maximises participation and reflects Children’s Rights in relation to services being provided and in the way that Children, Young People and Families are worked with. This post holder is responsible for ensuring that Safeguarding and Child Protection policies are adhered to and concerns are raised in accordance with these policies. About you Are you a passionate, qualified social worker with experience of adoption? Are you interested in different ways of working in this field? We are ideally seeking an Social Worker with at least three years post qualifying experience in adoption and with relevant work settings, such as within Children’s Services or Family Placement, and who has excellent assessment, analytical and report writing skills. The applicant will need to demonstrate that they have a good understanding of the needs of adoptive families, and that they are keen to develop their knowledge and skills further. The successful applicant also needs to be computer literate. Your office base may be subject to change as we are currently transitioning between temporary and permanent office locations due to the closure of County Hall. If this is applicable to you, you will be notified, but no reimbursement will apply in respect of travel. Rewards and benefits Vivup benefits platform Vivup highfive recognition platform Cycle scheme (for eco-conscious commuters) Electric vehicle lease scheme Discounts at local retailers Salary finance options Up to 33 days of annual leave (including bank holidays) A competitive 19.9% employer pension contribution rate Your office base may be subject to change as we are currently transitioning between temporary and permanent office locations due to the closure of County Hall. If this is applicable to you, you will be notified, but no reimbursement will apply in respect of travel. Our commitment to: Equality, Diversity and Inclusion At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all. Our commitment to: Guaranteed Interview Schemes As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service. Our commitment to: Safeguarding Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments. Our commitment to: Flexible Working We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service. Follow us on Social Media Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram. If you encounter any issues with the application system, please contact: r achel.willis@oxfordshire.gov.uk
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Chef - BANK
Oakland Care Ltd - Eastbourne
£14.49 per hour
PermanentPart time
Are you a skilled and passionate Chef ready to take the next step in your culinary career? We’re looking for a creative, detail‑driven professional to join our team and deliver exceptional dining experiences. With at least two years of catering experience, strong communication skills, and solid knowledge of food regulations, therapeutic diets, and textured diets, you’ll thrive in our supportive and structured environment. If you’re committed to high standards, enjoy crafting nutritious and delicious meals, and want a role where your talent truly makes a difference, we’d love to hear from you! We offer some excellent rewards and benefits including: We offer all team members 1 free meal per shift. Enhanced Bank Holiday pay. Uniform provided. Recognition and staff appreciation initiatives. Location: Beechwood Grove, 44-48 East Dean Road, Eastbourne BN20 8EH Pay: £14.49 per hour Contract: Zero Hours (Bank) Shift: Days As a Chef, you will play a key role in supporting the Head Chef with the day‑to‑day management of our fast‑paced, state‑of‑the‑art kitchen. Working closely with the Head Chef and our fantastic kitchen team, you’ll help deliver dishes of the highest standard while ensuring every resident receives an exceptional dining experience. This role also offers a great opportunity for personal development and career progression within a supportive and dynamic environment. What you will be doing: Delivering an excellent food service at all times. Following care and support plans to meet the specific nutritional needs of each resident. Preparing nutritious snacks as requested by the General Manager. Ensuring all prepared food is high‑quality, flavoursome, and beautifully presented. Collaborating closely with the Head Chef to maintain smooth kitchen operations. Managing stock control, including ordering and replenishment. What you need to succeed: Strong communication skills. Ideally, a minimum of 2 years’ catering experience. Awareness of relevant food regulations and standards. Knowledge of therapeutic and textured diets (advantageous). Proven experience delivering a high‑quality catering service. Ability to follow a structured menu while bringing creativity to your dishes. “Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our family. Family Integrity Respect Exceptional Sustainable Apply now! If you’re ready to start your journey and make a difference, then don’t delay and apply today!
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Hospitality Assistant - BANK
Oakland Care Ltd - Wantage
£13.20 per hour
PermanentPart time
Are you someone who delivers exceptional service with a touch of luxury? We are looking for a Hospitality Assistant to join our friendly and dedicated team! You will contribute to a seamless hospitality experience by supporting mealtimes, maintaining tidy and well‑organised dining spaces, managing stock and temperature checks, and assisting residents with their day‑to‑day non‑care needs. If you have a passion for creating a warm, welcoming environment and making people feel at home, we’d love to hear from you. Apply now and become part of something meaningful! We offer some excellent rewards and benefits including: We offer all team members 1 free meal per shift. Uniform provided. Enhanced Bank Holiday pay. Recognition and staff appreciation initiatives. Location: Elmbrook Court, Grove Road, Wantage OX12 7BY Pay: £13.20 per hour Engagement: Zero Hours (Bank) Shift: Days What do you need to succeed: Our Hospitality Assistants, assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team. This is a key role at the heart of our residents’ daily lives, so strong people skills and good organisation are essential. If you have hospitality experience and a genuine interest in care, this could be the perfect opportunity for you. As a Hospitality Assistant, your key responsibilities will include: Assisting with meal service either in resident rooms or dining rooms. To ensure that water/drink jugs are regularly refilled in resident rooms. Help set up and clear down tables before and after lunch service. Recording and monitoring the temperatures of fridges and dining room service stations to meet compliance standards. Maintaining the Bistro to ensure it remains clean, organised and consistently well stocked. Attending to residents “non care” related needs including opening/closing curtains, changing TV channels etc. To be successful in this role, you need to have/be: Essential Previous experience of working in a similar role within a luxurious setting. 'Can do' attitude and willingness to work with us in ensuring we support our residents with the best quality service. Customer facing experience including building working relationships with internal and external stakeholders. Personal Attributes: Reliable and punctual. Ability to work as an effective team member. A professional personal appearance and standards. Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment. Able to develop good working relationships and to represent the organisation professionally. Able to build trust and demonstrate an awareness and understanding of individual differences. Motivated to go above and beyond, and to work with passion and enthusiasm. Motivated to contribute towards the team and home goals. A commitment to grow and learn new things at work. Able to remain approachable and calm under pressure. “Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our family. Family Integrity Respect Exceptional Sustainable Apply now! If you’re ready to start your journey and make a difference, then don’t delay and apply today!
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Registered Nurse - BANK
Oakland Care Ltd - Gillingham
£27.58 per hour
PermanentPart time
Are you a compassionate and dedicated Registered Nurse looking to make a real impact in the lives of our residents? Join our team and become a valued member of our community, where your skills and expertise will be truly recognised. In this role, you will have the chance to mentor colleagues, enhance the everyday wellbeing of our residents, and deliver exceptional care through ongoing assessments and therapeutic support. Apply now and become part of something meaningful! We offer some excellent rewards and benefits including: We offer all team members 1 free meal per shift. Uniform provided. Enhanced Bank Holiday pay. Recognition and staff appreciation initiatives. Location: Osbern Manor, 26-28 Hoath Lane, Wigmore ME8 0SW Pay: £27.58 Engagement: Zero Hours (Bank) Shift: Days (7am - 7.30pm) & Nights (7pm - 7.30am) How could you make a difference as a Nurse with us: As a Nurse with us, you will make a meaningful difference every single day. Your clinical expertise, compassion, and commitment to person‑centred care will help shape positive outcomes for our residents. You will play a key role in delivering high-quality nursing support, identifying changing needs through continuous assessment, and implementing care plans that truly enhance wellbeing. By working collaboratively with colleagues, offering guidance, and championing best practice, you’ll help create a supportive environment where both residents and team members can thrive. We offer comprehensive learning and development opportunities and welcome candidates from a variety of different experiences. What do you need to succeed: You’ll be a Registered Nurse, and while experience in a nursing role within a healthcare setting is a strong advantage, what matters most is your caring, compassionate nature and your ability to build meaningful relationships with residents and their families. A willingness to develop your leadership skills, along with the determination to drive continuous improvement and uphold high compliance standards, will be highly valued in this role. “Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our family. Family Integrity Respect Exceptional Sustainable Apply now! If you’re ready to start your journey and make a difference, then don’t delay and apply today!
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Housekeeper - BANK
Oakland Care Ltd - Hastings
£13.20 per hour
PermanentPart time
Are you caring, reliable, and passionate about creating a clean, safe, and comfortable environment for others? Do you take pride in helping people feel at home? If so, you could be the perfect fit for our team. We’re looking for a dedicated and hardworking Housekeeper to join our warm, friendly, and supportive care home community, where your work truly makes a difference in the daily lives of our residents. We offer some excellent rewards and benefits including: We offer all team members 1 free meal per shift. Enhanced Bank Holiday pay. Uniform provided. Recognition and staff appreciation initiatives. Location: Hastings Court, 314 The Ridge, Hastings TN34 2RA Pay: £13.20 per hour Engagement: Zero Hours (Bank) Shift: Days We are a proud, award‑winning care home provider committed to delivering high‑quality, kind, and compassionate care. For our residents, moving into one of our homes feels like becoming part of our family, and we extend that same sense of belonging and support to every new colleague who joins us. If you are a warm, approachable individual with experience in a similar role, this could be the perfect opportunity for you! What you will be doing: Maintaining high standards of cleanliness across residents’ rooms and communal areas throughout the home. Carrying out daily cleaning routines and deep-clean schedules. Ensuring laundry is washed, dried, and returned promptly. Supporting infection control procedures. Working as part of a friendly team that puts residents’ wellbeing first. What you need: A positive, can-do attitude. Good attention to detail. Ability to work independently and as part of a team. Previous housekeeping experience (care home experience is a bonus but not essential). A warm and respectful approach when working in residents’ personal spaces. “Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our family. Family Integrity Respect Exceptional Sustainable Apply now! If you’re ready to start your journey and make a difference, then don’t delay and apply today!
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Hospitality Assistant - BANK
Oakland Care Ltd - Chigwell
£13.20 per hour
PermanentPart time
Are you someone who delivers exceptional service with a touch of luxury? We are looking for a Hospitality Assistant to join our friendly and dedicated team! You will contribute to a seamless hospitality experience by supporting mealtimes, maintaining tidy and well‑organised dining spaces, managing stock and temperature checks, and assisting residents with their day‑to‑day non‑care needs. If you have a passion for creating a warm, welcoming environment and making people feel at home, we’d love to hear from you. Apply now and become part of something meaningful! We offer some excellent rewards and benefits including: We offer all team members 1 free meal per shift. Uniform provided. Enhanced Bank Holiday pay Recognition and staff appreciation initiatives. Location: Lambwood Heights, 244 Lambourne Road, Chigwell IG7 6HX Pay: £13.20 per hour Contract: Zero Hours (Bank) Shift: Days What do you need to succeed: Our Hospitality Assistants, assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team. This is a key role at the heart of our residents’ daily lives, so strong people skills and good organisation are essential. If you have hospitality experience and a genuine interest in care, this could be the perfect opportunity for you. As a Hospitality Assistant, your key responsibilities will include: Assisting with meal service either in resident rooms or dining rooms. To ensure that water/drink jugs are regularly refilled in resident rooms. Help set up and clear down tables before and after lunch service. Recording and monitoring the temperatures of fridges and dining room service stations to meet compliance standards. Maintaining the Bistro to ensure it remains clean, organised and consistently well stocked. Attending to residents “non care” related needs including opening/closing curtains, changing TV channels etc. To be successful in this role, you need to have/be: Essential Previous experience of working in a similar role within a luxurious setting in the UK. 'Can do' attitude and willingness to work with us in ensuring we support our residents with the best quality service. Customer facing experience including building working relationships with internal and external stakeholders. Personal Attributes: Reliable and punctual. Ability to work as an effective team member. A professional personal appearance and standards. Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment. Able to develop good working relationships and to represent the organisation professionally. Able to build trust and demonstrate an awareness and understanding of individual differences. Motivated to go above and beyond, and to work with passion and enthusiasm. Motivated to contribute towards the team and home goals. A commitment to grow and learn new things at work. Able to remain approachable and calm under pressure. “Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our family. Family Integrity Respect Exceptional Sustainable Apply now! If you’re ready to start your journey and make a difference, then don’t delay and apply today!
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Hospitality Assistant - FULL TIME
Oakland Care Ltd - Chigwell
£13.20 per hour
PermanentFull time
Are you someone who delivers exceptional service with a touch of luxury? We are looking for a Hospitality Assistant to join our friendly and dedicated team! You will contribute to a seamless hospitality experience by supporting mealtimes, maintaining tidy and well‑organised dining spaces, managing stock and temperature checks, and assisting residents with their day‑to‑day non‑care needs. If you have a passion for creating a warm, welcoming environment and making people feel at home, we’d love to hear from you. Apply now and become part of something meaningful! We offer some excellent rewards and benefits including: We offer all team members 1 free meal per shift. Uniform provided. Enhanced Bank Holiday pay. Increased Annual Leave entitlement - team members who work with us for 3 years or more, get extra annual leave. Cycle to Work scheme – why not save money on commuting costs and improve your health at the same time. Milestone Birthdays - get EXTRA time off to celebrate that special birthday. Company sick pay which is over and above the statutory entitlement. (subject to length of service) Refer a Friend Scheme for successful referrals - for all permanent roles within Oakland Care (T&C's apply). Recognition and staff appreciation initiatives. Health Cash Plan (subject to T&Cs). Death in Service Benefit (subject to T&Cs). Long service awards. And much more………. Location: Lambwood Heights, 244 Lambourne Road, Chigwell IG7 6HX Hours: 40 hours per week Pay: £13.20 per hour Contract: Full-time Shift: Days (10-hour shifts,4 shifts per week) What do you need to succeed: Our Hospitality Assistants, assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team. This is a key role at the heart of our residents’ daily lives, so strong people skills and good organisation are essential. If you have hospitality experience and a genuine interest in care, this could be the perfect opportunity for you. As a Hospitality Assistant, your key responsibilities will include: Assisting with meal service either in resident rooms or dining rooms. To ensure that water/drink jugs are regularly refilled in resident rooms. Help set up and clear down tables before and after lunch service. Recording and monitoring the temperatures of fridges and dining room service stations to meet compliance standards. Maintaining the Bistro to ensure it remains clean, organised and consistently well stocked. Attending to residents “non care” related needs including opening/closing curtains, changing TV channels etc. To be successful in this role, you need to have/be: Essential Previous experience of working in a similar role within a luxurious setting in the UK. 'Can do' attitude and willingness to work with us in ensuring we support our residents with the best quality service. Customer facing experience including building working relationships with internal and external stakeholders. Personal Attributes: Reliable and punctual. Ability to work as an effective team member. A professional personal appearance and standards. Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment. Able to develop good working relationships and to represent the organisation professionally. Able to build trust and demonstrate an awareness and understanding of individual differences. Motivated to go above and beyond, and to work with passion and enthusiasm. Motivated to contribute towards the team and home goals. A commitment to grow and learn new things at work. Able to remain approachable and calm under pressure. “Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our family. Family Integrity Respect Exceptional Sustainable Apply now! If you’re ready to start your journey and make a difference, then don’t delay and apply today!
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Innkeepers Collection Night Porter
Mitchells & Butlers PLC - Rainhill, United Kingdom
Competitive Salary
PermanentPart time
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a safe, comfortable and welcoming environment, then this is the job for you. This is an overnight position, with shifts typically ranging from 11pm to 7am (depending on the site). Successful applicants will be required to undergo a Disclosure and Barring Service (DBS) check as part of the recruitment process. WHAT YOU'LL DO IN THIS ROLE: Be the first point of contact when checking in late arrivals and walk-ins. Ensure a warm, friendly and genuine welcome to all guests. The role is varied and, depending on your site, may include: cleaning tasks within the front of house, external and breakfast areas, setting up the meeting room(s) and breakfast for the next day You’ll ensure guest and business safety and security is top priority at all times. In the event of a fire, evacuating all guests and team from the business safely and quickly Answer telephone enquiries and deal with guest complaints to ensure everyone enjoys their stay. WHAT WE LOOK FOR IN OUR NIGHT PORTERS: Passionate about guest care Comfortable working independently and lone working A can-do attitude Professionalism under pressure Great eye for detail Enjoys and wants to be an active member of a team Excellent verbal communication An understanding of what excellent guest service looks like WHAT'S IN IT FOR ME? Flexible shifts - to fit around the other important things in life. Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered. Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. Never a dull moment - fun, laughs and lifelong friends! Team Socials – work hard, play hard! On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome. #IKC
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