Cancer Support Worker | The Royal Marsden NHS Foundation Trust
The Royal Marsden NHS Foundation Trust - Sutton
£33,262 - £36,027 Per Annum Pro Rata
PermanentPart time
The Royal Marsden Hospital are delighted to offer an opportunity for a Cancer Support Worker to join the Trust to work alongside the Uro-Oncology Clinical team. The successful candidate will be supported by committed and established teams to provide a single access point for patients and their carers. This will enable people to navigate the health and social care system and make choices that are best for their cancer and their life. A key aspect of the role involves daily and direct (e.g. face to face and telephone) communication with patients, relatives, carers, and other health and social care professionals. In addition the successful candidate will provide administrative support to facilitate the smooth running of the patient pathway. We are looking for a candidate who is enthusiastic and articulate with excellent communication and organisational skills. This post will be based in Sutton however cross site cover between Kingston, Croydon and Chelsea may be required. For more information regarding this post please contact Ana Semedo Lead Clinical Nurse Specialist Uro-Oncology, on Ana.Semedo@rmh.nhs.uk or 02073528171 ext 1430. • Coordinate the care for a defined group of patients assessed by a registered practitioner as having level one care needs for supported self-management. • Organise and prioritise the designated workload in relation to identified needs. • Contribute to the holistic needs assessment and the development of an individual care plan. • Implement, monitor and review the care plan with the patient and carer, in line with standard operating procedures and protocols and modify as appropriate. • Evaluate outcomes of care delivery with the registered practitioner The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements. For further information on this role, please see the attached detailed Job Description and Person Specification: • Triage incoming calls, using a risk assessment framework and initiate appropriate response according to protocols and individual pathways, using good communication skills, basic clinical awareness and appropriate tools and procedures, liaising as appropriate when non routine and refer complex decisions to the team for assessment and review. • Provide basic telephone advice and refer on or sign-post to other sources of support. • Coordinate the necessary assessments, appointments or investigations to fast track people back into the system if required. • Demonstrate the ability to recognise and respond appropriately when faced with a sudden deterioration or an emergency situation, alerting the team or enabling rapid response as appropriate This advert closes on Friday 4 Sep 2026
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PPMDU Coordinator Chelsea | The Royal Marsden NHS Foundation Trust
The Royal Marsden NHS Foundation Trust - Chelsea
£34,186 - £37,389 per annum
PermanentFull time
Private care Medical day Unit are seeking an enthusiastic Coordinator to help maintain the efficient management of the scheduling team on Medical day Unit at our Chelsea site. This post is vital to the smooth running of the main unit. You will work in a busy environment, providing a supportive role to the clinical teams and the effective running of the on-site scheduling team. The role also includes some movement around different parts of the hospital as well as admin based roles. As a member of a multi-disciplinary team, you should possess excellent interpersonal, verbal communication and organisational skills. Keyboard/IT skills are essential and hospital experience is desirable. The post is for 37.5 Hours a week Monday to Friday; with varied shifts between 8.00am – 8.00pm, working at Chelsea and Cavendish site on a rota basis with support on the Sutton site. For further information please contact James Clark on Ext 4678 The Scheduler is an integral member of the Private Care Medical Day Unit team, under the supervision of the Scheduling Manager. The post holder will coordinate all administrative aspects of the Day Care Services including data collection, reception and clerical duties. They will cover for the scheduling manager in their absence from site or when on annual leave. The working days will be Monday –Friday various shifts patterns 7.45am -8.00pm. Weekend working may be added on an ad hoc or in the future. The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements. For further information please refer to the job description and personal specification Appointments, scheduling and capacity management across all 3 sites To oversee and coordinate the scheduling inbox daily, ensuring that team members are aware of priority workloads on the day. To deal with all new patient chemotherapy referrals from clinicians, ensuring that the first chemotherapy treatment is scheduled within Cancer Waiting Times targets. To liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around the chemotherapy experience This advert closes on Friday 4 Sep 2026
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Deputy Matron | The Royal Marsden NHS Foundation Trust
The Royal Marsden NHS Foundation Trust - Chelsea
£66,274 - £73,496 per annum
PermanentFull time
We are seeking to appoint a new nurse leader to join the nursing team within the Private Care Services Division at the Royal Marsden. The role is a key part of the senior management team, working alongside the Matron of Private Care to provide clinical leadership to the nursing and administrative teams, maintaining credibility through practice and provide a high quality and safe patient service. Within this role, you will be responsible for all aspects of daily operational management of the private care medical day units and outpatient departments at Chelsea and Cavendish Square. The role has professional accountability for the workforce, service delivery, service strategy, clinical quality, governance, and safety. The successful candidate will be an experienced nurse leader with the ability to motivate and inspire staff to deliver the highest possible clinical and professional standards. You will be a clinical role model and will be passionate about improvement and patient-centred care. You will possess the relevant professional qualifications and management knowledge, acquired through training and experience. For an informal discussion regarding the role please contact Angie McNamara, Matron for Private Care, at Angie.Mcnamara@rmh.nhs.uk The Royal Marsden Private Care is a dedicated private diagnostics and treatment centre located on Cavendish Square. As a specialist cancer centre, Cavendish Square has the clinical expertise, facilities and technology to provide leading private care service. Leadership qualities across the clinical and non-clinical aspects of an International service model will be required to ensure service excellence, which exceeds patient / customer expectations. Cavendish Square will link in with the Royal Marsden’s two other hospital sites, which are located in Chelsea and Sutton and a Medical Day Unit at Kingston Hospital. The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements. For further information please refer to the job description and personal specification Be responsible for all aspects of daily operational management, delivering key performance targets and quality measures (with support from the Divisional Nurse Director (DND). Provide clinical leadership to the nursing and administrative teams, maintaining credibility through practice and provide a high quality and safe patient service, which exceeds patient expectations. Liaise effectively with members of the Multi-Disciplinary health care team so as to achieve a coordinated specialist service across all Trust sites. This advert closes on Friday 4 Sep 2026
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Land & Measured Building Surveyor
Carter Jonas
Competitive
PermanentFull time
Job Advert Build the world you want to live in with a career in the infrastructure property sector. The UK is facing unprecedented challenges around housing, climate change, energy security, transport and the sustainable use of land. As our towns, cities and countryside continue to evolve, there has never been a more exciting time to be involved in shaping the built and natural environment. We are recruiting for a Land & Measured Building Surveyor to join our Geospatial team. While Northampton remains a key location for the team, we are open to applications from candidates based in London or other Carter Jonas offices across the South and Southeast. This is an exciting opportunity to work across a diverse range of property, infrastructure and development projects, delivering high-quality surveying services for major clients throughout the UK. You will undertake measured surveys, topographical surveys, laser scanning and data processing across a variety of environments, delivering accurate outputs for a diverse range of projects. This role offers the opportunity to develop your technical expertise whilst working with the latest surveying technologies as part of a growing and collaborative team. Our Geospatial team captures and digitises the natural and built environment with speed, accuracy and innovation. Using a combination of survey data, terrestrial and mobile laser scanning, drone technology, GIS and BIM workflows, we deliver integrated geospatial solutions that help clients plan, design, manage and develop their assets and projects. As part of our wider Infrastructure division, we work with major clients including Network Rail, HS2, National Grid and The Crown Estate, supporting projects across the energy, regeneration, telecommunications, utilities, transport, property and asset management sectors. We offer a competitive salary and comprehensive benefits package, including 25 days' annual leave, matched pension contributions, life assurance, and flexible benefits such as additional holiday purchase, health cash plans, and a cycle-to-work scheme. We also support flexible and agile working to help you balance your career and personal commitments. Main Tasks * Undertake topographical, measured building, boundary determination and laser scanning surveys across the UK. * Process survey data and produce accurate plans, drawings, models and reports. * Produce high-quality measured building survey outputs using AutoCAD, Revit and other relevant software. * Apply RICS Code of Measuring Practice and IPMS standards, including the preparation of area schedules and area appraisals. * Check survey outputs and support quality assurance procedures to ensure company standards are maintained. * Provide technical support and guidance to colleagues across the Geospatial team. * Promote best practice and support the development of efficient survey methodologies and workflows. * Assist with the implementation of new survey technologies, software and data capture techniques. * Support the Head of Measured Survey with technical input into tenders and fee proposals. * Mentor and provide feedback to junior members of the team. * Build and maintain strong client relationships through the delivery of high-quality work and service. What Will It Take To Be Successful? We are seeking a motivated Land & Measured Building Surveyor with experience delivering topographical and measured building surveys across a range of environments. You will have experience using total stations, GNSS equipment and laser scanners, together with the ability to process survey data and produce accurate outputs. You will be highly organised, detail-oriented and committed to delivering excellent client service, with strong communication skills and the ability to work effectively both independently and as part of a team. Experience of UAV/drone surveying, boundary determination surveys or geospatial data workflows would be advantageous but is not essential. You will also have: * 2-3 years' experience carrying out measured building and/or topographical surveys. * A good working knowledge of modern surveying equipment, including total stations, GNSS and laser scanning technology. * Experience producing survey outputs using AutoCAD and other industry-standard software. * Excellent attention to detail and commitment to quality. * A proactive and solutions-focused approach. * A full UK driving licence. * Willingness to travel throughout the UK. * Membership of RICS or CICES, or a desire to work towards professional accreditation
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Gynaecological Oncology Cancer Clinical Nurse Specialist
University College London Hospital - London
£58,133 - £65,261 per annum inclusive of HCAS (Pro rata)
PermanentPart time
A Vacancy at University College London Hospitals NHS Foundation Trust. We are delighted to offer an exciting opportunity for an experienced and enthusiastic Gynaecological Oncology Clinical Nurse Specialist to join our Gynaecology Oncology team within the Women's Health Division. This is a rewarding role for a nurse who is passionate about delivering high-quality, patient-centred cancer care and making a meaningful difference to the lives of women affected by gynaecological cancer. Working within a supportive and highly skilled multidisciplinary team, you will have the opportunity to develop specialist expertise, influence patient experience, and contribute to the ongoing development of a dynamic oncology service. We are looking for a compassionate, motivated and resilient individual with excellent communication, clinical assessment and organisational skills. You will be confident working autonomously, managing competing priorities and building effective relationships across multidisciplinary teams and organisations. In return, we offer opportunities for professional development, advanced practice and involvement in service improvement, education and innovation. This is an ideal opportunity for a nurse seeking to further develop a career in cancer care within a specialist surgical oncology setting that values collaboration, excellence and continuous improvement. The post holder will provide specialist nursing support to women undergoing investigation and treatment for gynaecological cancers, acting as a key worker and point of contact throughout their cancer pathway. Working across surgical and oncology services, including patients receiving neoadjuvant treatment, you will support care coordination, patient education, symptom management and decision-making. You will undertake holistic assessments, identify and respond to complex physical, psychological and supportive care needs, and ensure patients and their families receive timely information and support. The role requires close collaboration with surgeons, oncologists, allied health professionals and wider support services to facilitate seamless, safe and effective care. The successful candidate will use advanced communication and clinical skills to advocate for patients, support informed choice and contribute to improved patient outcomes and experience. You will also play an active role in service development, quality improvement, audit, education and the implementation of evidence-based practice. This role requires a proactive and adaptable individual who is committed to delivering excellence, driving improvement and supporting the continued development of specialist gynaecological oncology services. University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) • National Hospital for Neurology and Neurosurgery • Royal National ENT and Eastman Dental Hospitals • University College Hospital Grafton Way Building • Royal London Hospital for Integrated Medicine • University College Hospital Macmillan Cancer Centre • The Hospital for Tropical Diseases • University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* *UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row. UCLH recognises the benefits of flexible working for staff – To find out more, visit:Flexible working. To discover more about what makes UCLH a great place to work, visit:Why Choose UCLH? This advert closes on Sunday 6 Sep 2026
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Health care assistant | Bolton NHS Foundation Trust
Bolton NHS Foundation Trust - Bolton
£25,272 per annum
PermanentFull time
A Healthcare Assistant on a paediatric ward supports nurses in delivering safe, high-quality care to children and infants. The role includes assisting with daily care such as hygiene, feeding, toileting, mobility, and observations, while closely monitoring children’s wellbeing and reporting any changes to registered staff. HCAs help maintain a safe, clean, and well-organised environment by following infection control procedures, managing waste, cleaning equipment, and ensuring stock and materials are properly maintained. They also support safe transfers and procedures, assist during emergencies under direction, and help with specimen collection and documentation. A key part of the role is supporting children and families emotionally, maintaining dignity and comfort, and helping to create a positive hospital experience. HCAs also communicate effectively with staff and families, contribute to ward organisation, and use computer systems to support record keeping. Overall, the role is essential in ensuring efficient ward functioning, improving patient experience, and supporting nurses in delivering consistent, safe, and compassionate care. A Healthcare Assistant on a paediatric ward supports nurses by carrying out basic patient care such as helping with hygiene, feeding, toileting, mobility, and observations, while reporting any changes in a child’s condition. They help maintain a clean, safe environment through infection control, equipment care, and safe handling procedures. They also support children and families emotionally, assist with communication and documentation, and help ensure the ward runs smoothly and safely under the direction of registered staff. Please note: This role is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK at the time of application, as we are unable to support visa applications for this position. We have a long and proud history of caring for generations of local people and can trace our roots all the way back to 1814 with the first hospital in Bolton – the Bolton Dispensary in the town centre. Bolton NHS Foundation Trust was formed in 2008 and, in 2011, we became an integrated provider with community health services joining the trust. Covering a catchment area that also incorporates parts of Bury, Wigan and Salford, we deliver hospital and community based services from the Royal Bolton Hospital in Farnworth and from 20 health centres across Bolton, to a catchment population of 310,000+ people. The Royal Bolton Hospital is a major hub within Greater Manchester for women’s and children’s services and is the busiest single ambulance-receiving site in Greater Manchester. We’re structured in four clinical divisions – Community Services, Families and Diagnostics, Medicine, and Surgery and are led by a Board of Directors. As an NHS Foundation Trust we’re accountable to our members and have a Council of Governors to represent the views of patients, public, staff and partners. Buildings, names and models of care have changed over the centuries, but one thing has remained constant and is prevalent among our 6,718 staff members: the enduring commitment to providing the best health and care for the people of Bolton. For a detailed job description and main responsibilities for the role, please see attached job description and person specification. This advert closes on Sunday 30 Aug 2026
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Specialist Podiatrist | Rotherham Doncaster and South Humber NHS Foundation Trust
Rotherham Doncaster & South Humber NHS Foundation Trust - Doncaster
£39,959 - £48,117 per annum
PermanentPart time
We encourage those who would like to work with a small friendly team and is interested in a full time or part-time position looking to develop their skills in managing the high-risk foot to apply. Are you passionate about Podiatry?Would you like to work for a Trust whose mission is to promote health and quality of life in partnership with people & communities? As an experienced specialist podiatrist within RDaSH you would: •Work in varied settings across Doncaster. •Provide quality care which focuses on those with high risk conditions, rotate into MDT foot ulcer team, nail surgery. •Formulate & implement podiatry interventions, including lower limb MSK assessment, manufacture & provision of insoles for those at increased risk due to long term conditions. •An annual appraisal & personal development plan, supportive mentorship & essential learning required by the Trust. RDaSH engage, involve & support staff to reach their full potential. • To become part of our Team- involvement in team meetings, make valuable suggestions to influence & help make changes to service, to use innovative technology and make a real difference to patient’s health. Assess, diagnose and treat a wide range of foot pathologies for patients seen within a wide range of settings, some of which may be in isolation, e.g. health centre community clinics, GP practice clinics, domiciliary visits, physical/mental health/learning difficulties and social services establishments. You will be given the opportunity to develop your skills further in the specialist areas: • MSK conditions, fitting and modifying off the shelf orthotics • Nail surgery and other minor soft tissue procedures • Wound care including diabetes foot ulcer management • Education of staff and patients • Audit and research projects • Multidisciplinary working with other specialist services such as TVAL, diabetologists, vascular, podiatry surgery. Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below: https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/ To find out more about working for RDaSH and the fantastic benefits we offer visit our website: https://workwithrdash.co.uk/ We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more: https://youtu.be/WMJSkLoTk4Q The main terms and conditions of service can be found here: https://ptracaccpublic.blob.core.windows.net/docs-employer/340/2515/Main_Terms_and_Conditions.pdf Please view the attached job description and person specification to view the full details about the role We reserve the right to close the vacancy early if there are a high amount of applications This advert closes on Friday 4 Sep 2026
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Home Treatment Support Worker - Apprenticeship Opportunity
Rotherham Doncaster & South Humber NHS Foundation Trust - Doncaster
£26,299.62 - £27,476 per annum
PermanentFull time
A Vacancy at Rotherham Doncaster and South Humber NHS Foundation Trust. The successful candidate will have experience of working in acute or community mental health and be able to contribute to the assessment, implementation and delivery of high-quality therapeutic mental health patient care within the Home Treatment Team. This will include delivering mental health care in line with coproduced care plans under indirect supervision of qualified members of staff. You will be required to work independently with patients, for which you will receive regular supervision. The successful candidate will also be supported in their professional development. If you don't already have a Level 3 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 3 apprenticeship qualification [relevant to your role]. As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work-related skills and obtain all the tools needed to thrive. An apprenticeship includes regular training with a college or other training organisation. Around 20% of your working hours will be spent training or studying. This leads to a nationally recognised qualification. Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know-how in order to embark on a successful and fulfilling career within the health service. Previous applicants need not apply. There is a requirement to work a shift pattern that provides a service 7 days a week 365 days of the year. The post holder will embrace the core values of the organisation and adopt the principles of Recovery. These principles will recognise the need to: • Promote safe practices • Value the aims of service users • Work in partnership and offer meaningful choice • Be optimistic about the possibilities of meaningful change • Value social inclusion The post holder will work within an integrated mental health team to carry out assigned care delivery to improve patients mental wellbeing and promote recovery. The post holder will work with carers and relatives ensuring they are supported and offered carers assessments. To support carer’s views and observations to be included in the mental health assessment and treatment of their loved ones. The post holder will support physical health care for clients on the caseload and will engage in the completion of checks and report findings to wider team for action where required. The post holder will support individuals to engage with voluntary and peer support services promoting community support and reduction in isolation. Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below: https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/ To find out more about working for RDaSH and the fantastic benefits we offer visit our website: https://workwithrdash.co.uk/ We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more: https://youtu.be/WMJSkLoTk4Q The main terms and conditions of service can be found here: https://www.nhsemployers.org/publications/tchandbook Before applying, please view the attached job description and person specification to view the full details about the role. ****If you are applying for this role via the apprenticeship route, please review the attached eligibility document to ensure you meet the eligibility criteria to undertake an apprenticeship**** We reserve the right to close the vacancy early if there are a high amount of applications This advert closes on Friday 4 Sep 2026
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Workforce Systems Lead | The Christie NHS Foundation Trust
The Christie NHS Foundation Trust - Withington
£39,959 - £48,117 pro rata, per annum
ContractFull time
The Christie NHS Foundation Trust is seeking an experienced and forward-thinking Workforce Systems Lead to join our team. This is an exciting opportunity to lead the development, optimisation and integration of the Trust's workforce systems, ensuring they support the delivery of high-quality workforce services and our digital transformation ambitions. Reporting to the Resourcing & Systems Manager, you will provide leadership for workforce systems, payroll and employee information management systems. You will act as the Trust's subject matter expert, ensuring systems are secure, compliant, fully integrated and used effectively across the organisation. The role is pivotal in supporting the Trust's People Plan through a digital-first approach, driving innovation, improvement and service excellence. You will work closely with stakeholders across internal departments and external suppliers to maximise system functionality, improve processes and enhance the user experience for managers and staff. As a team leader, you will manage and develop the Workforce Systems team, fostering a culture of collaboration, accountability and continuous improvement. You will also lead system upgrades, governance activities, reporting frameworks and training initiatives, ensuring workforce data is reliable, accessible and supports informed decision-making. The Workforce Systems Lead will oversee the day-to-day management, development and governance of the Trust's workforce systems, ensuring they operate effectively, securely and in line with organisational and statutory requirements. You will act as a specialist for workforce systems, providing expert advice and support to managers and staff, resolving complex system issues and upgrades and integration projects. Working closely with Digital Services, Payroll, Learning and Development, Resourcing and external suppliers, you will ensure systems are configured to meet evolving business needs and deliver maximum value. A key aspect of the role is maintaining high standards of data quality, governance and reporting. You will lead audits, oversee user access and security arrangements, support information governance requirements, and ensure workforce information is accurate, reliable and available to support operational and strategic decision-making. The post holder will lead the development and delivery of workforce systems training, create accessible learning resources and support users across the organisation to maximise system adoption and capability. You will also champion continuous improvement by identifying opportunities to streamline processes, enhance functionality and improve customer experience. The Christie is one of Europe’s leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country. We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery. We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK’s National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients. DUTIES AND RESPONSIBILITIES Strategy • Responsible for being the senior adviser in relation to use of workforce information and systems. Collaborate effectively with other functions within the wider HR team and Trust, to strategically drive the service and utilisation of HR systems. • Participate in the development and transacting of the Workforce plan with responsibility for ensuring Workforce systems are set up to support the education and development of staff. • Participate in the development, exercising, maintaining and reviewing of business continuity plans. • Responsible for creating a continuous improvement culture for the team and driving through change at a fast moving pace. HR Systems and Processes • Responsible for providing specialist advice to managers and staff on all aspects of HR systems and processes, and act as a specialist in the field, interpreting and giving advice on national and local terms and conditions, and policies to all mangers within the Trust, as required. • Responsible as the point of escalation for HR systems and processes, providing effective advice and support in a timely and pro-active manner to managers and providing solutions to complex queries including system, essential training and pay related. To tactfully handle complaints and escalating serious issues as appropriate. • Responsible for developing and maintaining local protocols detailing the key processes in maintaining the system administration of the HR systems. • Responsible for communicating effectively both internally and externally regarding the HR systems and resource function, ensuring continuity and quality throughout each step of the process. • Liaising with Digital Services and the system suppliers, with regards to any system update and informing the relevant individuals and providing training accordingly. • To act as an expert adviser on system queries from users offering support and guidance as necessary including the reporting of system faults to the systems suppliers for action and resolving these in a timely manner. • Investigate systems issues/errors and ensure that these are identified, logged and rectified through relevant helpdesk. • Manage system upgrades including assessment of functionality change, testing, communications, supplier liaison, implementation co-ordination and training. Deal with complex queries escalated from system managers. • To provide support and guidance on report development and production to ensure all information reporting for the organisation is effective and valuable. Lead on the ESR IAT, ensuring the process is established and working effectively. • Attend external meeting representing the Trust and lead on delegated aspects of project work according to the needs of the Trust, ensuring that outcomes are communicated effectively and by discussing all relevant details with all stakeholders before decisions are made • In collaboration with the Integrated Governance Team ensure that lessons are learnt from issues arising from risk reports/complaints etc, and that they are promptly and positively addressed through the Education and Training committee. • Develop and maintain systems and processes to establish and maintain effective communication, and confidentiality of information. Training • To act as the lead for workforce systems training for the Workforce Department. Ensuring systems training is relevant, up to date and accessible to all. Acting a conduit for collaboration on training and training needs and system utilisation across the Trust. • Assist to ensure Workforce Systems are set upto meet the legal requirements of the Trust regarding Mandatory training, according to the requirements of Trust policy. • Analyse and act on information to proactively manage agreed targets, standards, training activity producing regular reports. With responsibility to produce the monthly performance and divisional reporting matrix. • To develop and implement all training materials required to ensure effective and accurate use of all systems through employee self-service and within the HR team, working closely with the systems to deliver all training requirements. Audit and Governance • Responsible for ensuring national regulation and policies are implemented and adhered to. • To have oversight and auditing responsibility for the national Spine system and Smartcard access • To be responsible for the security and development of the HR systems, creating and maintaining username accounts and passwords and to action requests accordingly. • To be responsible for the data quality in HR systems and ensure accurate and timely transfer of all data to third parties as required, to also undertake periodic validation checks of data held on the Workforce systems, being accountable for the accuracy and utilisation capability of all data within the systems • Work with other system stakeholders and the Systems Integration Officer to ensure that data is transferred automatically and accurately between various systems taking the lead to resolve problems or issues when they arise taking into consideration any impact on other systems. • Responsible for developing auditing systems and ensure these take place and that feedback from users is sought and relevant actions are completed • To work with senior management on all contract management with HR systems including payroll, to ensure that the service is in line with SLA and KPI requirements. • Provide Root Cause Analysis (RCA) for allocated incidents and problems as directed; instigating emergency action, when required, liaising with other Trust Managers, as appropriate. • Participate in Information Governance and security as required and ensure appropriate governance and security in own area. Service Improvement and Change Management • Maintain systems and processes to continually monitor standards, e.g. identifying risks, benchmarking, audit, and prepare and implement action plans to improve quality of services. • To develop and attend networks and work with suppliers and other third parties to build a positive partnership approach to managing the systems, and ensure all systems are working to their highest potential and innovative changes are made. • Identify, suggest and implement changes to continuously improve efficiency and customer service. • Undertake basic analysis of management information on a regular basis to demonstrate the performance of the team. • To develop and support staff across the organization by leading system user groups to ensure that the key stakeholders and users are represented. The purpose of the user group is to ensure that the system(s) is used effectively, efficiently and safely. • Provide training for all staff from own or other disciplines on own subject area, on one to one and group basis to all staff, adopting a flexible approach, and assess competence development to ensure appropriate use of systems going forward. . • In times of change, conduct system demonstrations and actively promote and champion the use of systems at every opportunity. • Attend relevant departmental meetings to contribute to the organisational development of the department, and to ensure information is cascaded to the relevant staff. General • Work on ad-hoc projects as directed by the Head of Workforce Transformation and system to support initiatives in local and national HR strategy. • Develop appropriate policies and procedures in relation to the operation and administration of systems. • Ensure that invoices relating to systems are checked for accuracy and passed for payment where required and when appropriate. Team Management and Leadership • Responsible for the Workforce Systems Team ensuring development professionally in their roles and provide a high quality and continuously improving service. • To provide cover for colleges in Workforce Transformation and Systems, ensuring continuity of services across the team not just in own area of responsibility. • Demonstrate at all times the Christie values and behaviours, supporting and developing the team and personally seeking support, advice and help when required. This advert closes on Sunday 6 Sep 2026
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Administrative / Support Secretary | The Christie NHS Foundation Trust
The Christie NHS Foundation Trust - Manchester
£25,760 - £27,476 Pro rata, per annum
PermanentFull time
We are seeking an experienced, efficient, and self- motivated Support Secretary to join our team within Clinical Support and Specialist Surgery. The role of the Clinical Administrator is to work closely with the medical secretaries to ensure new referrals are processed in accordance with targets and that clinical correspondence is generated in a timely manner to meet the needs of the clinical service. Full-time 37.5 Hours • Work collaboratively with the Medical and Secretarial team to provide a seamless service which is responsive to individual patient needs. • Triage incoming calls using good communication skills and basic clinical awareness, liaising as appropriate when non routine, and refer complex decisions to the Medical Team for assessment and review. • Type clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time/ targets and ensure that instructions are followed/ referred to the PA/Medical Secretary or medical team as appropriate. The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. DUTIES AND RESPONSIBILITIES: PROFESSIONAL • To demonstrate a professional approach to work and promote positive relationships with other departments with a multidisciplinary approach. • To maintain confidentiality at all times in line with Trust and Data Protection policies; • To be aware of and comply with all requirements for Health & Safety procedures and ensure Trust policies and procedures relevant to the area of practice are adhered to. ADMINISTRATION • Work collaboratively with the Medical and Secretarial team to provide a seamless service which is responsive to individual patient needs. • Triage incoming calls using good communication skills and basic clinical awareness, liaising as appropriate when non routine, and refer complex decisions to the Medical Team for assessment and review. • Type clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time/ targets and ensure that instructions are followed/ referred to the PA/Medical Secretary or medical team as appropriate. • Ensure accurate input of patient details when entering data on to information databases and Patient Administration System (Medway), including routine use of case note tracking system. • Ensure all relevant information is available for multi-disciplinary meetings, Coordinate case notes and reports where necessary. • Liaise with all members of the extended MDT to aid facilitation of a collaborative approach to the care of the patient. • Closely liaise with the CNS teams • Liaise with internal and external departments to ensure clinical investigations and procedures are correctly dealt with when requested by the CNS. • Highlight potential delays in investigations, throughout the patient pathway and escalate appropriately to Medical, Secretarial and Management teams • Contribute to the compliance of all patient pathway targets.• Ensure appropriate databases are regularly updated. • Ensure electronic, faxed, verbal communication is sent to referring centres in a timely manner. • Work with clinicians, nurses, managers and administrative staff to review working practices, identify new improved ways of working and find solutions to problems. • Support cover to Secretary in their absence GOVERNANCE • Maintain systems and processes to establish and maintain effective communication, and confidentiality of information. • Assist with the maintenance of systems and processes to continually monitor standards, e.g. benchmarking, audit, and implement action plans to improve quality of services. • Support the Surgery and Cancer Division to ensure that lessons are learnt from issues arising from risk, reports, complaints etc. and that they are promptly and positively addressed. • Contribute to the development and implementation of policies, procedures and guidelines related to own service. • Ensure compliance with Trust policies, procedures and guidelines, taking action / alerting the Divisional Senior Management Team if practice appears to contravene policy, or if concerned about any aspect of patient care. EDUCATION/LEARNING • Take responsibility for own learning and development by recognising and taking advantage of all opportunities to learn, including full participation in personal development review (PDR), supervision, action learning and by maintaining a professional/personal portfolio of learning. • Assist with systems and processes to ensure that learning needs are identified and met and that all learning is planned, implemented, evaluated and shared in order to change and improve services according to changing health care needs. This advert closes on Friday 4 Sep 2026
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