Verification Assurance Officer - Central
Government Recruitment Service - Heanor
£32,137 to £32,137 a year
PermanentFull time
This is an exciting opportunity to be part of a new and dynamic team which will introduce a Verification Assurance Officer (VAO) job role within selected Jobcentre and Service Centres. The role will enable the VAO and Jobcentre colleagues to work together to identify and tackle fraud on the frontline, responding to potential fraud quickly and effectively at the outset. The aim is to prevent fraud entering the welfare system, reduce customer debt and to meet Fraud, Error and Debt strategy and strategic objectives. As a VAO you will help improve the verification processes by strengthening our fraud controls on the front line. You will support the prevention of intentional fraud entering the welfare system, while actively increasing customer engagement and knowledge, educating them on their responsibilities. As a great communicator you will also be responsible for raising Jobcentre colleagues' awareness of fraud and by providing practical support, making it clear that everyone has a responsibility to tackle fraud when they suspect it. Due to the nature of the work, you will be required to carry out this role fully from a Jobcentre location, the critical part of the role will be interviewing claimants and collaborating with Jobcentre colleagues face to face, so hybrid and home working cannot be considered. As a Verification Assurance Officer, your key tasks will be to: Work closely with Jobcentre and Service Centre colleagues conducting initial evidence interviews, further evidence interviews and verification activities by integrating within those teams in the sites. Conduct robust interviews where a colleague has a suspicion on the validity of documents produced for verification of Identification, housing costs, children and childcare costs elements of Universal Credit. Conduct review meetings with customers in scenarios where the Enhanced Review Team (ERT) and the customer have agreed to bring in evidence relating to their claim to a Jobcentre. Provide regular feedback at office meetings on trends, patterns of fraud, and how to detect them. Feed information into specialist risk and intelligence teams within DWP. Lead customer education sessions jointly with Jobcentre colleagues to provide clarity on customer responsibilities and the consequences of non-compliance. Collate and maintain accurate Management Information (MI) as directed by analysts and performance teams. Frequent travel between sites may be required depending on business needs.
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Verification Assurance Officer - Central
Government Recruitment Service - Market Harborough
£32,137 to £32,137 a year
PermanentFull time
This is an exciting opportunity to be part of a new and dynamic team which will introduce a Verification Assurance Officer (VAO) job role within selected Jobcentre and Service Centres. The role will enable the VAO and Jobcentre colleagues to work together to identify and tackle fraud on the frontline, responding to potential fraud quickly and effectively at the outset. The aim is to prevent fraud entering the welfare system, reduce customer debt and to meet Fraud, Error and Debt strategy and strategic objectives. As a VAO you will help improve the verification processes by strengthening our fraud controls on the front line. You will support the prevention of intentional fraud entering the welfare system, while actively increasing customer engagement and knowledge, educating them on their responsibilities. As a great communicator you will also be responsible for raising Jobcentre colleagues' awareness of fraud and by providing practical support, making it clear that everyone has a responsibility to tackle fraud when they suspect it. Due to the nature of the work, you will be required to carry out this role fully from a Jobcentre location, the critical part of the role will be interviewing claimants and collaborating with Jobcentre colleagues face to face, so hybrid and home working cannot be considered. As a Verification Assurance Officer, your key tasks will be to: Work closely with Jobcentre and Service Centre colleagues conducting initial evidence interviews, further evidence interviews and verification activities by integrating within those teams in the sites. Conduct robust interviews where a colleague has a suspicion on the validity of documents produced for verification of Identification, housing costs, children and childcare costs elements of Universal Credit. Conduct review meetings with customers in scenarios where the Enhanced Review Team (ERT) and the customer have agreed to bring in evidence relating to their claim to a Jobcentre. Provide regular feedback at office meetings on trends, patterns of fraud, and how to detect them. Feed information into specialist risk and intelligence teams within DWP. Lead customer education sessions jointly with Jobcentre colleagues to provide clarity on customer responsibilities and the consequences of non-compliance. Collate and maintain accurate Management Information (MI) as directed by analysts and performance teams. Frequent travel between sites may be required depending on business needs.
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Verification Assurance Officer - Central
Government Recruitment Service - Mildenhall
£32,137 to £32,137 a year
PermanentFull time
This is an exciting opportunity to be part of a new and dynamic team which will introduce a Verification Assurance Officer (VAO) job role within selected Jobcentre and Service Centres. The role will enable the VAO and Jobcentre colleagues to work together to identify and tackle fraud on the frontline, responding to potential fraud quickly and effectively at the outset. The aim is to prevent fraud entering the welfare system, reduce customer debt and to meet Fraud, Error and Debt strategy and strategic objectives. As a VAO you will help improve the verification processes by strengthening our fraud controls on the front line. You will support the prevention of intentional fraud entering the welfare system, while actively increasing customer engagement and knowledge, educating them on their responsibilities. As a great communicator you will also be responsible for raising Jobcentre colleagues' awareness of fraud and by providing practical support, making it clear that everyone has a responsibility to tackle fraud when they suspect it. Due to the nature of the work, you will be required to carry out this role fully from a Jobcentre location, the critical part of the role will be interviewing claimants and collaborating with Jobcentre colleagues face to face, so hybrid and home working cannot be considered. As a Verification Assurance Officer, your key tasks will be to: Work closely with Jobcentre and Service Centre colleagues conducting initial evidence interviews, further evidence interviews and verification activities by integrating within those teams in the sites. Conduct robust interviews where a colleague has a suspicion on the validity of documents produced for verification of Identification, housing costs, children and childcare costs elements of Universal Credit. Conduct review meetings with customers in scenarios where the Enhanced Review Team (ERT) and the customer have agreed to bring in evidence relating to their claim to a Jobcentre. Provide regular feedback at office meetings on trends, patterns of fraud, and how to detect them. Feed information into specialist risk and intelligence teams within DWP. Lead customer education sessions jointly with Jobcentre colleagues to provide clarity on customer responsibilities and the consequences of non-compliance. Collate and maintain accurate Management Information (MI) as directed by analysts and performance teams. Frequent travel between sites may be required depending on business needs.
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Verification Assurance Officer - Central
Government Recruitment Service - Nottingham
£32,137 to £32,137 a year
PermanentFull time
This is an exciting opportunity to be part of a new and dynamic team which will introduce a Verification Assurance Officer (VAO) job role within selected Jobcentre and Service Centres. The role will enable the VAO and Jobcentre colleagues to work together to identify and tackle fraud on the frontline, responding to potential fraud quickly and effectively at the outset. The aim is to prevent fraud entering the welfare system, reduce customer debt and to meet Fraud, Error and Debt strategy and strategic objectives. As a VAO you will help improve the verification processes by strengthening our fraud controls on the front line. You will support the prevention of intentional fraud entering the welfare system, while actively increasing customer engagement and knowledge, educating them on their responsibilities. As a great communicator you will also be responsible for raising Jobcentre colleagues' awareness of fraud and by providing practical support, making it clear that everyone has a responsibility to tackle fraud when they suspect it. Due to the nature of the work, you will be required to carry out this role fully from a Jobcentre location, the critical part of the role will be interviewing claimants and collaborating with Jobcentre colleagues face to face, so hybrid and home working cannot be considered. As a Verification Assurance Officer, your key tasks will be to: Work closely with Jobcentre and Service Centre colleagues conducting initial evidence interviews, further evidence interviews and verification activities by integrating within those teams in the sites. Conduct robust interviews where a colleague has a suspicion on the validity of documents produced for verification of Identification, housing costs, children and childcare costs elements of Universal Credit. Conduct review meetings with customers in scenarios where the Enhanced Review Team (ERT) and the customer have agreed to bring in evidence relating to their claim to a Jobcentre. Provide regular feedback at office meetings on trends, patterns of fraud, and how to detect them. Feed information into specialist risk and intelligence teams within DWP. Lead customer education sessions jointly with Jobcentre colleagues to provide clarity on customer responsibilities and the consequences of non-compliance. Collate and maintain accurate Management Information (MI) as directed by analysts and performance teams. Frequent travel between sites may be required depending on business needs.
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Verification Assurance Officer - Central
Government Recruitment Service - Matlock
£32,137 to £32,137 a year
PermanentFull time
This is an exciting opportunity to be part of a new and dynamic team which will introduce a Verification Assurance Officer (VAO) job role within selected Jobcentre and Service Centres. The role will enable the VAO and Jobcentre colleagues to work together to identify and tackle fraud on the frontline, responding to potential fraud quickly and effectively at the outset. The aim is to prevent fraud entering the welfare system, reduce customer debt and to meet Fraud, Error and Debt strategy and strategic objectives. As a VAO you will help improve the verification processes by strengthening our fraud controls on the front line. You will support the prevention of intentional fraud entering the welfare system, while actively increasing customer engagement and knowledge, educating them on their responsibilities. As a great communicator you will also be responsible for raising Jobcentre colleagues' awareness of fraud and by providing practical support, making it clear that everyone has a responsibility to tackle fraud when they suspect it. Due to the nature of the work, you will be required to carry out this role fully from a Jobcentre location, the critical part of the role will be interviewing claimants and collaborating with Jobcentre colleagues face to face, so hybrid and home working cannot be considered. As a Verification Assurance Officer, your key tasks will be to: Work closely with Jobcentre and Service Centre colleagues conducting initial evidence interviews, further evidence interviews and verification activities by integrating within those teams in the sites. Conduct robust interviews where a colleague has a suspicion on the validity of documents produced for verification of Identification, housing costs, children and childcare costs elements of Universal Credit. Conduct review meetings with customers in scenarios where the Enhanced Review Team (ERT) and the customer have agreed to bring in evidence relating to their claim to a Jobcentre. Provide regular feedback at office meetings on trends, patterns of fraud, and how to detect them. Feed information into specialist risk and intelligence teams within DWP. Lead customer education sessions jointly with Jobcentre colleagues to provide clarity on customer responsibilities and the consequences of non-compliance. Collate and maintain accurate Management Information (MI) as directed by analysts and performance teams. Frequent travel between sites may be required depending on business needs.
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Verification Assurance Officer - Central
Government Recruitment Service - Nuneaton
£32,137 to £32,137 a year
PermanentFull time
This is an exciting opportunity to be part of a new and dynamic team which will introduce a Verification Assurance Officer (VAO) job role within selected Jobcentre and Service Centres. The role will enable the VAO and Jobcentre colleagues to work together to identify and tackle fraud on the frontline, responding to potential fraud quickly and effectively at the outset. The aim is to prevent fraud entering the welfare system, reduce customer debt and to meet Fraud, Error and Debt strategy and strategic objectives. As a VAO you will help improve the verification processes by strengthening our fraud controls on the front line. You will support the prevention of intentional fraud entering the welfare system, while actively increasing customer engagement and knowledge, educating them on their responsibilities. As a great communicator you will also be responsible for raising Jobcentre colleagues' awareness of fraud and by providing practical support, making it clear that everyone has a responsibility to tackle fraud when they suspect it. Due to the nature of the work, you will be required to carry out this role fully from a Jobcentre location, the critical part of the role will be interviewing claimants and collaborating with Jobcentre colleagues face to face, so hybrid and home working cannot be considered. As a Verification Assurance Officer, your key tasks will be to: Work closely with Jobcentre and Service Centre colleagues conducting initial evidence interviews, further evidence interviews and verification activities by integrating within those teams in the sites. Conduct robust interviews where a colleague has a suspicion on the validity of documents produced for verification of Identification, housing costs, children and childcare costs elements of Universal Credit. Conduct review meetings with customers in scenarios where the Enhanced Review Team (ERT) and the customer have agreed to bring in evidence relating to their claim to a Jobcentre. Provide regular feedback at office meetings on trends, patterns of fraud, and how to detect them. Feed information into specialist risk and intelligence teams within DWP. Lead customer education sessions jointly with Jobcentre colleagues to provide clarity on customer responsibilities and the consequences of non-compliance. Collate and maintain accurate Management Information (MI) as directed by analysts and performance teams. Frequent travel between sites may be required depending on business needs.
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Verification Assurance Officer - Central
Government Recruitment Service - Oldbury
£32,137 to £32,137 a year
PermanentFull time
This is an exciting opportunity to be part of a new and dynamic team which will introduce a Verification Assurance Officer (VAO) job role within selected Jobcentre and Service Centres. The role will enable the VAO and Jobcentre colleagues to work together to identify and tackle fraud on the frontline, responding to potential fraud quickly and effectively at the outset. The aim is to prevent fraud entering the welfare system, reduce customer debt and to meet Fraud, Error and Debt strategy and strategic objectives. As a VAO you will help improve the verification processes by strengthening our fraud controls on the front line. You will support the prevention of intentional fraud entering the welfare system, while actively increasing customer engagement and knowledge, educating them on their responsibilities. As a great communicator you will also be responsible for raising Jobcentre colleagues' awareness of fraud and by providing practical support, making it clear that everyone has a responsibility to tackle fraud when they suspect it. Due to the nature of the work, you will be required to carry out this role fully from a Jobcentre location, the critical part of the role will be interviewing claimants and collaborating with Jobcentre colleagues face to face, so hybrid and home working cannot be considered. As a Verification Assurance Officer, your key tasks will be to: Work closely with Jobcentre and Service Centre colleagues conducting initial evidence interviews, further evidence interviews and verification activities by integrating within those teams in the sites. Conduct robust interviews where a colleague has a suspicion on the validity of documents produced for verification of Identification, housing costs, children and childcare costs elements of Universal Credit. Conduct review meetings with customers in scenarios where the Enhanced Review Team (ERT) and the customer have agreed to bring in evidence relating to their claim to a Jobcentre. Provide regular feedback at office meetings on trends, patterns of fraud, and how to detect them. Feed information into specialist risk and intelligence teams within DWP. Lead customer education sessions jointly with Jobcentre colleagues to provide clarity on customer responsibilities and the consequences of non-compliance. Collate and maintain accurate Management Information (MI) as directed by analysts and performance teams. Frequent travel between sites may be required depending on business needs.
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Verification Assurance Officer - Central
Government Recruitment Service - Rugby
£32,137 to £32,137 a year
PermanentFull time
This is an exciting opportunity to be part of a new and dynamic team which will introduce a Verification Assurance Officer (VAO) job role within selected Jobcentre and Service Centres. The role will enable the VAO and Jobcentre colleagues to work together to identify and tackle fraud on the frontline, responding to potential fraud quickly and effectively at the outset. The aim is to prevent fraud entering the welfare system, reduce customer debt and to meet Fraud, Error and Debt strategy and strategic objectives. As a VAO you will help improve the verification processes by strengthening our fraud controls on the front line. You will support the prevention of intentional fraud entering the welfare system, while actively increasing customer engagement and knowledge, educating them on their responsibilities. As a great communicator you will also be responsible for raising Jobcentre colleagues' awareness of fraud and by providing practical support, making it clear that everyone has a responsibility to tackle fraud when they suspect it. Due to the nature of the work, you will be required to carry out this role fully from a Jobcentre location, the critical part of the role will be interviewing claimants and collaborating with Jobcentre colleagues face to face, so hybrid and home working cannot be considered. As a Verification Assurance Officer, your key tasks will be to: Work closely with Jobcentre and Service Centre colleagues conducting initial evidence interviews, further evidence interviews and verification activities by integrating within those teams in the sites. Conduct robust interviews where a colleague has a suspicion on the validity of documents produced for verification of Identification, housing costs, children and childcare costs elements of Universal Credit. Conduct review meetings with customers in scenarios where the Enhanced Review Team (ERT) and the customer have agreed to bring in evidence relating to their claim to a Jobcentre. Provide regular feedback at office meetings on trends, patterns of fraud, and how to detect them. Feed information into specialist risk and intelligence teams within DWP. Lead customer education sessions jointly with Jobcentre colleagues to provide clarity on customer responsibilities and the consequences of non-compliance. Collate and maintain accurate Management Information (MI) as directed by analysts and performance teams. Frequent travel between sites may be required depending on business needs.
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Defra Group Commercial HEO - Corporate Solutions
Government Recruitment Service - Warrington
£35,895 to £42,616 a year
PermanentFull time
Defra Group Commercial (DGC) is part of Defra, the government department responsible for growing the rural economy, protecting and improving the environment, and safeguarding animal and plant health. DGC delivers expert commercial and procurement services across the Defra Group, helping our customers achieve their objectives while delivering value for money for the taxpayer. We are recruiting for two exciting Higher Executive Officer (HEO) opportunities within our Corporate Solutions category: Commercial Officer (Fleet) – supporting a diverse portfolio of fleet-related contracts and services that keep Defra Group organisations operating effectively across the country. Commercial Officer (Corporate Solutions) – supporting a broad range of common goods and services, including travel, office supplies and workplace requirements that enable colleagues to deliver critical public services. In both roles, you will work closely with customers and stakeholders to provide commercial support, advice and challenge throughout the procurement lifecycle. You will help deliver innovative and value-focused commercial solutions, ensuring contracts are awarded and managed in line with government and Defra commercial policies. The roles provide an opportunity to manage and support a range of high-value, medium-risk procurements and contracts, applying commercial best practice to achieve successful outcomes. You will contribute to commercial governance, support effective contract management, and provide expert guidance on commercial issues to a variety of stakeholders. Working within a collaborative and supportive team, you will build strong relationships across Defra Group, wider government and the commercial profession. These are excellent opportunities for motivated individuals looking to develop their commercial expertise while contributing to the delivery of important public services and environmental outcomes. Whether your interest lies in fleet services or a broader corporate services portfolio, these roles offer varied and rewarding work with real impact across the Defra Group. As a Higher Executive Officer (HEO) Category Officer, you will play a key role in helping Defra Group deliver commercial solutions that support vital environmental, rural and public services outcomes. Reporting to a Senior Category Officer (SEO), you will work across a varied portfolio of commercial activity, supporting procurement, contract management and supplier relationships. This is an excellent opportunity to develop your commercial expertise while working with a wide range of stakeholders across the Defra Group and wider government. No two days are the same. Whether supporting a complex procurement, managing supplier performance, advising customers on commercial approaches, or helping shape category strategies, your work will directly contribute to delivering better outcomes and value for money for the taxpayer. In this role you will: Deliver and support procurement projects, contract management activities and supplier relationships across the full commercial lifecycle. Provide commercial advice and guidance to customers and stakeholders, helping them navigate commercial policies, procedures and governance requirements. Build strong relationships with operational teams, understanding their needs and developing effective commercial solutions. Contribute to business improvement by identifying opportunities to enhance processes, increase efficiency and share best practice. Keep up to date with commercial legislation, market developments and government best practice to ensure informed and compliant decision-making. Support the development and implementation of commercial policies, processes and category strategies. Help ensure contracts deliver value for money, manage risks effectively and maximise wider social, environmental and sustainability benefits. Support colleagues and customers through training, coaching and knowledge-sharing activities. Use eSourcing and contract management systems to manage commercial activity effectively and deliver outcomes to agreed quality, cost and timescale expectations. Develop your market knowledge and commercial expertise, contributing to category and sub-category planning activities. What you'll gain These roles offer exposure to a diverse range of commercial activities and stakeholders, providing an excellent platform for building a career within the Government Commercial Function. You will join a supportive and collaborative team committed to developing people, delivering high-quality commercial outcomes and making a real difference across the Defra Group. For the Fleet HEO vacancy: In the Fleet role, you will support the procurement and management of vehicle, fleet and transport-related services that enable operational teams across the Defra Group to deliver their essential work. You'll help shape commercial solutions that support sustainability objectives, operational resilience and value for money. For the Corporate Solutions HEO vacancy: In the Corporate Solutions role, you will support a broad portfolio of common goods and services, including travel, office supplies and workplace services. You'll work with customers across the organisation to deliver commercial solutions that keep colleagues equipped, connected and able to deliver critical public services.
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Business Analyst
Government Recruitment Service
£44,447 to £46,547 a year
PermanentFull time
We have a number of exciting Business Analyst opportunities available across DWP Digital, including Debt, Health & Disability Services, Working Age Services and Hybrid Cloud. Five vacancies are within the Working Age Services team and are available in Birmingham, Leeds, Manchester and Newcastle. The remaining opportunities are available in Birmingham, Blackpool, Leeds, Manchester, Newcastle and Sheffield. As a Business Analyst, you will play a vital role in shaping and delivering digital transformation that supports millions of users across the UK. Working within multidisciplinary teams, you will help bridge the gap between business needs and technical solutions, ensuring that products and services deliver meaningful outcomes and value. This is an opportunity to contribute across the product delivery lifecycle, working in Agile environments to support the design and delivery of services that meet user and business needs. You'll collaborate with a wide range of stakeholders, applying business analysis techniques to help define solutions, improve processes and support effective decision making. Joining DWP Digital means becoming part of a thriving Business Analysis profession where learning and development are actively supported. You'll have access to experienced Senior and Lead Business Analysts, an established community of practice, and opportunities to broaden your skills, expand your experience and progress your career. As you develop, you'll also have opportunities to support and mentor colleagues at earlier stages of their Business Analysis journey. Please note: As part of the role, you may be required to travel regularly to the other digital hubs. The frequency of this will be discussed further should you be successful. You'll be working within a transformational multi-disciplinary team utilising agile methodologies. Communicate effectively across both technical and business stakeholders, ensuring the understanding of requirements and acceptance criteria is aligned. You'll translate business problems and user needs into backlogs of detailed requirements to deliver value and great outcomes for our users or for the solution that align to best practice. Advise the Product Manager in agreeing the suitable mix of epics, features & stories for each sprint, as well as active contribution towards prioritisation activities. Conduct research and analysis to understand business processes and activities that impact and that are impacted by the product or service. Select the appropriate best practice techniques to model business processes, existing and new, in order to achieve consensus. Lead workshops, interviews, and other investigation techniques to effectively understand the business problems, business needs and user needs. Be responsible for improving your own knowledge of Business Analysis and Agile principles, methods, tools and techniques. Play an active role within the BA community, coaching and supporting other members of the community. Contribute to the development of others through coaching, mentoring and knowledge sharing, with opportunities to undertake line management responsibilities where applicable.
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