Traffic Examiner
Government Recruitment Service - Aberdeen
£32,027 to £32,027 a year
PermanentFull time
You have just contributed to ensuring that Britain’s roads are one of the safest in Europe. How did you do that? You’re on a check-site next to a busy motorway, inspecting a HGV belonging to a company with a high infringement rate. The driver is keen to finish the route and unhappy with the interruption. You use your knowledge and experience to assess and monitor the tachograph records. Finding that the driver has been driving for too long without a break, you state your case as to why they must not drive any further and take a break, immediately. The driver is not happy, but you keep a level head to explain the consequences and the impact on road safety. You are a DVSA Traffic Examiner. We are looking for self-motivated individuals to join our professional enforcement team as a Commercial Vehicle Traffic Examiner. Traffic Examiners contribute to the integrity of road safety and standards to keep Britain moving safely and sustainably. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers Important Application Information We are running four separate recruitment campaigns for this role. Candidates should apply to one campaign only, selecting the option that best matches their preferred location and working pattern. Please review the below campaigns carefully before submitting your application. 482401 - Traffic Examiner What can you do in a week? Carry out roadside checks on vehicles and prohibit dangerous vehicles and drivers at various locations such as fixed enforcement sites, coach parks and motorway service areas. Complete inspections of vehicles to ensure they were compliant with - weight, operator’s licence, drivers’ hours, vehicle excise, driving licence and Construction and Use Regulations. Inspect and analyse tachograph records for discrepancies or anomalies. Prepare accurate and detailed reports and papers for prosecution cases or the Traffic Commissioner. Answer driver’s hours queries from customers, offering advice, guidance and education as required. Attend team meetings and collaborate with colleagues. You will make a difference to the safety of our roads every day. A typical Traffic Examiner will also: Work on behalf of the Traffic Area Office. Investigating environmental complaints into illegal parking and operations of vehicles. Preparing case papers and recommendations on investigation of the instigation of court proceeding and present evidence on behalf of DVSA in Court. Ensure high levels of Customer Service and maintain good relationships with internal and external stakeholders. Ensure Health & Safety standards are maintained by the team at DVSA and non DVSA locations. Contribute to achievement of the DVSA business plan. Continue their personal development, including professional competency, knowledge and skills. Support DVSA compliance, safety and security commitments through adherence to and championing of policy, procedures and development. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
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Child Maintenance Service Customer Insight and Analysis Officer
Government Recruitment Service - Dudley
£32,137 to £32,137 a year
PermanentFull time
As the UK government’s largest public service provider, the Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policies. The Child Maintenance Service (CMS) supports parents who are unable to reach a private financial agreement by ensuring – and when necessary, enforcing – their legal responsibility to contribute to their child’s living costs. Our mission is simple: to get money to children, because it makes a real difference in their lives. While we’ve made significant progress in transforming our service, we remain ambitious about what more we can achieve for the families who rely on us. CMS is a dynamic and rewarding place to work. Step into any of our service centres and you’ll find passionate, dedicated professionals committed to supporting our customers. We are proud to foster an inclusive and diverse workforce where everyone can thrive. If you're looking to make a difference, this could be the career for you. This is a fantastic opportunity to start or grow a fulfilling career in the Civil Service. We offer a flexible work-life balance, along with opportunities for growth, challenge, and personal development. The Child Maintenance Service (CMS) is offering exciting opportunities for motivated individuals to join us as Customer Insight and Analysis Officers. The Customer Insight function is responsible for gathering, analysing and communicating customer feedback to improve services and customer outcomes. As a Child Maintenance Insight and Analysis officer, you will act as a key link between customers, operational teams and senior leaders, ensuring that the customer voice is embedded throughout the organisation. You will capture and analyse feedback from a range of sources, including customer surveys, complaints, compliments, focus groups and operational engagement. Through data analysis, customer journey mapping and evidence-based recommendations, you will identify opportunities to improve the customer experience and support continuous improvement across CMS. This role requires strong analytical skills, an ability to translate complex information into meaningful insight, and the confidence to influence stakeholders at all levels. You will use customer feedback and operational data to identify themes and emerging trends, helping leaders better understand the impact of policies, processes and service delivery on customers. Your work will play a vital role in ensuring customer experiences directly inform business planning, transformation activity and strategic decision-making, helping CMS deliver its core mission of securing financial support for children. What will I be doing? Capture, gather and analyse customer feedback from a range of sources, including surveys, complaints, compliments, focus groups and operational insight. Administer, manage and evaluate customer satisfaction surveys and other feedback mechanisms. Analyse qualitative and quantitative data to identify themes, trends, emerging issues and areas for improvement. Produce high-quality reports, dashboards and presentations that support evidence-based decision-making. Translate complex customer feedback into clear, compelling insights and recommendations for stakeholders. Combine customer insight with operational and performance data to provide a holistic view of the customer journey. Develop and maintain customer journey maps to identify key customer touchpoints and critical moments that matter. Identify customer pain points, barriers and service challenges, recommending practical improvements. Monitor customer satisfaction measures and evaluate the impact of service, policy and process changes. Present customer insight and strategic recommendations to senior leaders and executive stakeholders. Collaborate with operational, policy, digital and change teams to drive customer-focused service improvements. Champion the customer voice across the organisation, ensuring customer experiences inform business planning, transformation activity and strategic decision-making.
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Child Maintenance Service Customer Insight and Analysis Officer
Government Recruitment Service - Falkirk
£32,137 to £32,137 a year
PermanentFull time
As the UK government’s largest public service provider, the Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policies. The Child Maintenance Service (CMS) supports parents who are unable to reach a private financial agreement by ensuring – and when necessary, enforcing – their legal responsibility to contribute to their child’s living costs. Our mission is simple: to get money to children, because it makes a real difference in their lives. While we’ve made significant progress in transforming our service, we remain ambitious about what more we can achieve for the families who rely on us. CMS is a dynamic and rewarding place to work. Step into any of our service centres and you’ll find passionate, dedicated professionals committed to supporting our customers. We are proud to foster an inclusive and diverse workforce where everyone can thrive. If you're looking to make a difference, this could be the career for you. This is a fantastic opportunity to start or grow a fulfilling career in the Civil Service. We offer a flexible work-life balance, along with opportunities for growth, challenge, and personal development. The Child Maintenance Service (CMS) is offering exciting opportunities for motivated individuals to join us as Customer Insight and Analysis Officers. The Customer Insight function is responsible for gathering, analysing and communicating customer feedback to improve services and customer outcomes. As a Child Maintenance Insight and Analysis officer, you will act as a key link between customers, operational teams and senior leaders, ensuring that the customer voice is embedded throughout the organisation. You will capture and analyse feedback from a range of sources, including customer surveys, complaints, compliments, focus groups and operational engagement. Through data analysis, customer journey mapping and evidence-based recommendations, you will identify opportunities to improve the customer experience and support continuous improvement across CMS. This role requires strong analytical skills, an ability to translate complex information into meaningful insight, and the confidence to influence stakeholders at all levels. You will use customer feedback and operational data to identify themes and emerging trends, helping leaders better understand the impact of policies, processes and service delivery on customers. Your work will play a vital role in ensuring customer experiences directly inform business planning, transformation activity and strategic decision-making, helping CMS deliver its core mission of securing financial support for children. What will I be doing? Capture, gather and analyse customer feedback from a range of sources, including surveys, complaints, compliments, focus groups and operational insight. Administer, manage and evaluate customer satisfaction surveys and other feedback mechanisms. Analyse qualitative and quantitative data to identify themes, trends, emerging issues and areas for improvement. Produce high-quality reports, dashboards and presentations that support evidence-based decision-making. Translate complex customer feedback into clear, compelling insights and recommendations for stakeholders. Combine customer insight with operational and performance data to provide a holistic view of the customer journey. Develop and maintain customer journey maps to identify key customer touchpoints and critical moments that matter. Identify customer pain points, barriers and service challenges, recommending practical improvements. Monitor customer satisfaction measures and evaluate the impact of service, policy and process changes. Present customer insight and strategic recommendations to senior leaders and executive stakeholders. Collaborate with operational, policy, digital and change teams to drive customer-focused service improvements. Champion the customer voice across the organisation, ensuring customer experiences inform business planning, transformation activity and strategic decision-making.
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Veterinary Pharmacovigilance Assessor (Inspections)
Government Recruitment Service
£47,557 to £47,557 a year
PermanentFull time
About the VMD The VMD is the regulatory and policy lead responsible for issues concerning the authorisation, use, and manufacture of veterinary medicines in the UK. Our aim is to protect public health, animal health, and the environment, and promote animal welfare by assuring the safety, quality and effectiveness of veterinary medicines. Find out more at: About us - Veterinary Medicines Directorate - GOV.UK About the Job This exciting and interesting role puts you at the heart of UK veterinary medicine post-authorisation pharmacovigilance activities. The Pharmacovigilance team safeguards health through the detection and assessment of safety signals, regular benefit-risk reviews of veterinary medicinal products (VMPs), inspection of Marketing Authorisation Holders (MAHs), evidence-based regulatory decision making and effective communication with stakeholders. You will be a pharmacovigilance assessor within the Authorisations Division contributing to each of these areas but with a focus on supporting inspections of MAHs. Your work will ensure that VMPs remain safe and effective for use in the UK and will significantly contribute to the VMD meeting its published standards. Your main duties will be to: Support the lead inspector during routine and targeted inspections of MAH pharmacovigilance systems and provide veterinary pharmacovigilance assessment expertise in key areas. Assess adverse event reports, periodic reports, variations and rapid alerts for authorised veterinary medicines and assist in assessment applications for new marketing authorisations. Perform signal detection, evaluation and benefit-risk assessment for veterinary medicines and propose appropriate regulatory action where needed. Peer-review assessments and other communications prepared by other assessors or compliance officers within the team. Provide regulatory and scientific technical advice to internal and external stakeholders. Respond to internal and external enquiries and contribute to Gov.uk publications. Contribute to the development and maintenance of the team's quality management system. Maintain awareness of current developments, legislation and guidance affecting veterinary medicines within National and International context. Collaborate with other teams within the Authorisations Division to achieve the Division's overall objectives. Contribute to wider VMD initiatives, such as training and education, publicity programmes, R&D programme. Act corporately - meeting, role-modelling, embedding, and championing the corporate objectives set by the VMD. Comply with ISO 9001 (quality management) and ISO 27001 (information security) standards, and GDPR and Information Management requirements. You may also be asked to: Manage and develop other assessors in the team and build capability through provision of relevant training and mentoring. Represent the work of the pharmacovigilance team and the VMD in national and international committees. Participate in external stakeholder and international regulatory collaborative meetings. Collaborate in the continuous improvement and review of the pharmacovigilance IT system.
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Traffic Examiner
Government Recruitment Service - Llantrisant
£32,027 to £32,027 a year
PermanentFull time
The Bury St Edmunds position will be based at Elmswell. You have just contributed to ensuring that Britain’s roads are one of the safest in Europe. How did you do that? You’re on a check-site next to a busy motorway, inspecting a HGV belonging to a company with a high infringement rate. The driver is keen to finish the route and unhappy with the interruption. You use your knowledge and experience to assess and monitor the tachograph records. Finding that the driver has been driving for too long without a break, you state your case as to why they must not drive any further and take a break, immediately. The driver is not happy, but you keep a level head to explain the consequences and the impact on road safety. You are a DVSA Traffic Examiner. We are looking for self-motivated individuals to join our professional enforcement team as a Commercial Vehicle Traffic Examiner. Traffic Examiners contribute to the integrity of road safety and standards to keep Britain moving safely and sustainably. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers Important Application Information We are running four separate recruitment campaigns for this role. Candidates should apply to one campaign only, selecting the option that best matches their preferred location and working pattern. Please review the below campaigns carefully before submitting your application. 482401 - Traffic Examiner 482410 - Traffic Examiner 482411 - Traffic Examiner 482412 - Traffic Examiner What can you do in a week? Carry out roadside checks on vehicles and prohibit dangerous vehicles and drivers at various locations such as fixed enforcement sites, coach parks and motorway service areas. Complete inspections of vehicles to ensure they were compliant with - weight, operator’s licence, drivers’ hours, vehicle excise, driving licence and Construction and Use Regulations. Inspect and analyse tachograph records for discrepancies or anomalies. Prepare accurate and detailed reports and papers for prosecution cases or the Traffic Commissioner. Answer driver’s hours queries from customers, offering advice, guidance and education as required. Attend team meetings and collaborate with colleagues. You will make a difference to the safety of our roads every day. A typical Traffic Examiner will also: Work on behalf of the Traffic Area Office. Investigating environmental complaints into illegal parking and operations of vehicles. Preparing case papers and recommendations on investigation of the instigation of court proceeding and present evidence on behalf of DVSA in Court. Ensure high levels of Customer Service and maintain good relationships with internal and external stakeholders. Ensure Health & Safety standards are maintained by the team at DVSA and non DVSA locations. Contribute to achievement of the DVSA business plan. Continue their personal development, including professional competency, knowledge and skills. Support DVSA compliance, safety and security commitments through adherence to and championing of policy, procedures and development. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
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Traffic Examiner
Government Recruitment Service - Newcastle-upon-Tyne
£32,027 to £32,027 a year
PermanentFull time
You have just contributed to ensuring that Britain’s roads are one of the safest in Europe. How did you do that? You’re on a check-site next to a busy motorway, inspecting a HGV belonging to a company with a high infringement rate. The driver is keen to finish the route and unhappy with the interruption. You use your knowledge and experience to assess and monitor the tachograph records. Finding that the driver has been driving for too long without a break, you state your case as to why they must not drive any further and take a break, immediately. The driver is not happy, but you keep a level head to explain the consequences and the impact on road safety. You are a DVSA Traffic Examiner. We are looking for self-motivated individuals to join our professional enforcement team as a Commercial Vehicle Traffic Examiner. Traffic Examiners contribute to the integrity of road safety and standards to keep Britain moving safely and sustainably. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers Important Application Information We are running four separate recruitment campaigns for this role. Candidates should apply to one campaign only, selecting the option that best matches their preferred location and working pattern. Please review the below campaigns carefully before submitting your application. 482401 - Traffic Examiner What can you do in a week? Carry out roadside checks on vehicles and prohibit dangerous vehicles and drivers at various locations such as fixed enforcement sites, coach parks and motorway service areas. Complete inspections of vehicles to ensure they were compliant with - weight, operator’s licence, drivers’ hours, vehicle excise, driving licence and Construction and Use Regulations. Inspect and analyse tachograph records for discrepancies or anomalies. Prepare accurate and detailed reports and papers for prosecution cases or the Traffic Commissioner. Answer driver’s hours queries from customers, offering advice, guidance and education as required. Attend team meetings and collaborate with colleagues. You will make a difference to the safety of our roads every day. A typical Traffic Examiner will also: Work on behalf of the Traffic Area Office. Investigating environmental complaints into illegal parking and operations of vehicles. Preparing case papers and recommendations on investigation of the instigation of court proceeding and present evidence on behalf of DVSA in Court. Ensure high levels of Customer Service and maintain good relationships with internal and external stakeholders. Ensure Health & Safety standards are maintained by the team at DVSA and non DVSA locations. Contribute to achievement of the DVSA business plan. Continue their personal development, including professional competency, knowledge and skills. Support DVSA compliance, safety and security commitments through adherence to and championing of policy, procedures and development. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
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Investigation Support Officer – Midlands & West
Government Recruitment Service - Birmingham
£26,670 to £26,670 a year
PermanentFull time
The Insolvency Service is a leading government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty. Investigation Services, which sits within the Agency's Enforcement Group, delivers a range of enforcement activities, both civil and criminal in nature, to support fair and open markets. We do this by effectively enforcing the statutory company and insolvency regimes, maintaining public confidence in those regimes, and reducing the harm caused to victims of fraudulent activity and to the business community. Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive, and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 9 active employee network groups available to join or become an ally, these include, Carers Network, Disability network group, Employee Assistance, Representatives, FACES Network Group, LGBT+, Mind Matters, Part Time Workers, The Shed - Men’s Network Group and Women’s Network Group. We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, through our Engagement network or in their own local communities via volunteering opportunities. The Insolvency Service is a great place to work, learn and grow your career! As part of the Enforcement Group Directorate, the Investigation Team (Midlands & West) has two opportunities available, with successful candidates based in either Birmingham, Nottingham, Cardiff or Exeter. These varied and rewarding roles are essential to the effective delivery of investigation work. You will provide professional administrative support to technical colleagues handling both civil and criminal investigations, while also contributing to the efficient management of team inboxes. Responsibilities The Investigation Support Officers will: complete initial administrative actions on investigations, maintaining accurate records and comprehensive case notes to support ongoing enquiries provide administrative support to technical staff undertaking civil and criminal investigations, including urgent and ad hoc tasks within specified timescales carry out first-line analysis of information and data, including HMRC ledgers and bank statements, using specialist software and systems manage outstanding actions and correspondence, including drafting letters from templates, issuing reminders, and updating case management records follow up enquiries and correspondence by telephone and in writing, ensuring timely responses and effective communication with stakeholders monitor and manage team mailboxes, responding to routine enquiries and escalating matters where a more detailed response is required support the planning and delivery of meetings, video conferences and events, including the preparation of agendas, papers, action logs and supporting documentation undertake general administrative duties to support the effective operation of the Directorate, including occasional reception duties and travel to support technical staff where required The above list is not exhaustive, and some duties may not apply to all roles.
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Investigation Support Officer – Midlands & West
Government Recruitment Service - Exeter
£26,670 to £26,670 a year
PermanentFull time
The Insolvency Service is a leading government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty. Investigation Services, which sits within the Agency's Enforcement Group, delivers a range of enforcement activities, both civil and criminal in nature, to support fair and open markets. We do this by effectively enforcing the statutory company and insolvency regimes, maintaining public confidence in those regimes, and reducing the harm caused to victims of fraudulent activity and to the business community. Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive, and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 9 active employee network groups available to join or become an ally, these include, Carers Network, Disability network group, Employee Assistance, Representatives, FACES Network Group, LGBT+, Mind Matters, Part Time Workers, The Shed - Men’s Network Group and Women’s Network Group. We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, through our Engagement network or in their own local communities via volunteering opportunities. The Insolvency Service is a great place to work, learn and grow your career! As part of the Enforcement Group Directorate, the Investigation Team (Midlands & West) has two opportunities available, with successful candidates based in either Birmingham, Nottingham, Cardiff or Exeter. These varied and rewarding roles are essential to the effective delivery of investigation work. You will provide professional administrative support to technical colleagues handling both civil and criminal investigations, while also contributing to the efficient management of team inboxes. Responsibilities The Investigation Support Officers will: complete initial administrative actions on investigations, maintaining accurate records and comprehensive case notes to support ongoing enquiries provide administrative support to technical staff undertaking civil and criminal investigations, including urgent and ad hoc tasks within specified timescales carry out first-line analysis of information and data, including HMRC ledgers and bank statements, using specialist software and systems manage outstanding actions and correspondence, including drafting letters from templates, issuing reminders, and updating case management records follow up enquiries and correspondence by telephone and in writing, ensuring timely responses and effective communication with stakeholders monitor and manage team mailboxes, responding to routine enquiries and escalating matters where a more detailed response is required support the planning and delivery of meetings, video conferences and events, including the preparation of agendas, papers, action logs and supporting documentation undertake general administrative duties to support the effective operation of the Directorate, including occasional reception duties and travel to support technical staff where required The above list is not exhaustive, and some duties may not apply to all roles.
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Senior Infrastructure Engineer – Hybrid Cloud
Government Recruitment Service
£57,946 to £73,205 a year
PermanentFull time
Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. This is a fantastic opportunity to join DWP Engineering as a Senior Infrastructure Engineer and to create innovative digital solutions that make a difference to the lives of our 22 million users. We’re driving the adoption of Public Cloud services in line with Government Digital Service (GDS) and DWP’s own strategic hosting architectural principles. The strategy for our engineers is to implement a ‘Digital by Default’ approach. We will do this by providing an end-to-end ‘multi-cloud’ hosted service for our Product Development Units. We’ll be providing a securely connected hosting service which removes DWP’s reliance on traditional hosting solutions and contracts. To ensure our success, we are standardising, simplifying and automating, together with developing processes, training and tools to accelerate our delivery. As a Senior Infrastructure Engineer, you will be capable of role modelling Infrastructure solutions which adhere to best practice, with a focus on operational stability, resilience, and availability. This position will collaborate with Architects, Site Reliability Engineers, Delivery Managers, and Product Managers, who all support the implementation and operation of Cloud hosted products and services. The role will sit within one of our Engineering Tooling Services Teams which comprise of Automation & Orchestration and Manage & Deploy My Code services. This role will maintain and support project to exit Ansible Automation Platform and GitLab from the On Premise Hosting (OPH) estate. Support the design and implementation of Public Cloud infrastructure services/solutions to meet strategic plans and roadmaps. Responsible for operational management of Public Cloud hosted technologies, products, and services, with a focus on security, availability, resilience, and performance. Provide specialist service/solution technical support and assistance to junior staff and users. Development and implementation of service improvement plans to address identified issues for Public Cloud hosted technologies, products, and services. Responsible for management and resolution of Incidents for Public Cloud hosted technologies, products, and services. Working with Product Delivery Unit (PDU) teams to understand their current Ansible Automation Platform and GitLab instances. Develop, execute and support the migration path for PDU instances to the strategic platforms. Ensure minimal disruption to services by proactively identifying and resolving technical issues during and after migrations. Supporting with the upskilling and developing of end users. Identify, develop and implement automation solutions to reduce operational toil, improve system reliability, and enable teams to focus on higher value activities.
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Performance Officer
Government Recruitment Service - Belfast
£37,666 to £44,347 a year
PermanentFull time
This position is an integral part of the Department for Business, Innovation, Science & Trade Export Planning and Performance team, contributing to the delivery of the department’s export performance objectives. The postholder will play a pivotal part in supporting robust performance reporting across the Directorate. The role will: Support the development and implementation of unified export reporting and performance frameworks, ensuring data is accurate and dashboards are up to date. Promote a culture of value-led evaluation and support improvement initiatives across Directorate workstreams. Work across the Exports Directorate to ensure performance data and reporting is accurate and can be utilised to make accurate and real time performance decisions. Support the Exports Delivery Board including preparing agendas, collating papers, and managing communications with Board members. Act always in line with the Civil Service code, with DBT’s performance and behavioural standards, and putting responsibilities as a UK Civil Servant at the forefront of everyday performance and behaviour. Key accountabilities: Provide operational and administrative support to the Performance team, working closely with teams across the exports system in DBT. Build and maintain effective working relationships across DBT and with external partners, supporting the delivery of export performance initiatives. Assist in the collection, analysis, and presentation of performance data, ensuring timely and accurate reporting. Coordinate stakeholder engagement and support the implementation of export performance projects. Support the alignment of export delivery teams across the Directorate, ensuring consistency with strategic priorities. Contribute to the review and improvement of export support mechanisms, identifying opportunities for greater efficiency and effectiveness. Take on delegated responsibilities for corporate activities within the Performance team and Directorate.
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