Business Ethics and Compliance Officer
Serco Limited - Hook
£40000-45000 per annum
PermanentFull time
Serco Limited Business Ethics & Compliance Officer Hybrid – Hook, RG27 9UYFull Time, Permanent Here at Serco, we’re looking for a proactive and principled Business Ethics and Compliance Officer to help strengthen our culture of integrity and support the delivery of our Group ethics compliance programme. This is an opportunity to take on a varied and influential role covering ethics case management, investigations, due diligence, assurance, reporting and colleague engagement. You will help ensure that concerns are handled appropriately, compliance systems operate effectively and our people understand the standards expected of them. In this key role, you will build effective relationships across Serco’s divisions and provide practical support to Divisional Ethics Compliance Leads. As part of this you’ll: - Monitor and undertake the initial triage of concerns raised through Serco’s Speak Up channels, ensuring cases are recorded, responded to and allocated appropriately. - Manage and monitor ethics case management processes, including retaliation monitoring and follow-up activity. - Conduct investigations into potential breaches of ethics compliance policies, standards and processes. - Oversee the Gifts and Hospitality Register and support the monitoring and resolution of conflicts of interest. - Review due diligence findings, help resolve identified risks and support assessments relating to third parties and new countries. - Support ethics compliance assurance reviews and monitor agreed actions through to completion. - Produce clear and accurate information for internal reporting, including quarterly ethics compliance reports. - Develop communications and engagement activity that raises awareness of ethics and compliance requirements across the organisation. - Support the delivery of Group-led ethics compliance projects and initiatives. - Build trusted relationships with Divisional Ethics Compliance Leads, providing responsive advice and practical support. What you’ll need to do the role: - A strong interest in business ethics, compliance and corporate responsibility. - Experience of handling sensitive information with discretion, sound judgement and integrity. - The ability to assess complex information, identify issues and take responsibility for finding practical solutions. - Strong organisational skills, with the ability to manage multiple cases, actions and priorities effectively. - Clear and confident written and verbal communication skills. - A collaborative approach and the ability to build effective working relationships across different teams and business areas. - Personal drive, adaptability and a commitment to delivering high-quality work. - CCEP-I or an equivalent compliance qualification would be advantageous. If not already qualified, you will be expected to work towards certification within 18 months. Above all, you will be a role model for organisational integrity, with a genuine commitment to ethical behaviour, public service and responsible business practices Why Serco: Meaningful and vital work: Your work will help protect Serco’s integrity, strengthen colleague confidence in our ethics processes and support responsible decision-making across the organisation. You will join a supportive environment where you can work with experienced colleagues, contribute to important Group-wide initiatives and continue developing your professional expertise What we offer: - Flexible working considered - Pension – 6% - Chance to contribute to innovation in the public services - A company passionate about diversity and inclusion - Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships. - A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more. - A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco. - A safe and supportive culture.
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Catering Supervisor
Serco Limited - Bangor
£29071-29071 per annum
PermanentFull time
Catering Supervisor Location: Bangor Aurora Aquatics and Leisure Complex, Bangor, BT20 4TH Salary: £29071.00 plus excellent benefits Schedule: Full-time – 37 hours per week working across 7 days between the hours 7.30am – 8pm Make a positive difference every day At Serco, we're pleased to be recruiting on behalf of Northern Community Leisure Ltd. Northern Community Leisure Ltd encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for a Catering Supervisor to join their team and help make a positive difference every day. As Catering Manager, you'll lead the day-to-day operation of the café, ensuring customers receive great food, excellent service and a welcoming experience. Your work will have purpose, helping create positive experiences for visitors while supporting a trusted community facility that brings people together. This is an opportunity to take pride in delivering high standards, driving innovation and creating a positive impact on communities every day. What you’ll do as a Catering Supervisor - Manage the daily operation of the café, ensuring food and beverage services are delivered to high standards - Lead, organise and support colleagues to provide excellent customer service and a positive customer experience - Manage stock levels, purchasing, pricing and food waste to maximise efficiency and achieve financial targets - Ensure compliance with health and safety requirements, food hygiene standards and food allergen controls - Monitor sales, costs and gross profit performance, taking action to meet agreed budgets and objectives - Identify opportunities for growth, continuous improvement and innovation across the catering operation Does this sound like you? - Proven experience managing successful teams within a catering, hospitality or food service environment - At least 2 years’ experience working within a busy café/ restaurant environment - Strong food preparation and menu delivery experience, with a focus on quality and customer satisfaction - Level 3 Food Hygiene qualification - Confident communication skills with the ability to build trust with customers, colleagues and stakeholders - Comfortable working in a fast-paced environment while maintaining high standards and a positive attitude What we offer - Free gym membership for you and your immediate family - Free safeguarding training and DBS checks - Free swimming lessons and holiday clubs for one child (50% off for additional children) - 21 days’ holiday plus bank holidays - 6% employer matched pension contribution - Training and development opportunities - Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts - Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment - Learn more at www.moreleisure.org/employee-benefits Vetting and checks: This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively. Ready to make a difference? Apply today. Catering Supervisor Location: Bangor Aurora Aquatics and Leisure Complex, Bangor, BT20 4TH Salary: £29071.00 plus excellent benefits Schedule: Full-time – 37 hours per week working across 7 days between the hours 7.30am – 8pm Make a positive difference every day At Serco, we're pleased to be recruiting on behalf of Northern Community Leisure Ltd. Northern Community Leisure Ltd encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for a Catering Supervisor to join their team and help make a positive difference every day. As Catering Manager, you'll lead the day-to-day operation of the café, ensuring customers receive great food, excellent service and a welcoming experience. Your work will have purpose, helping create positive experiences for visitors while supporting a trusted community facility that brings people together. This is an opportunity to take pride in delivering high standards, driving innovation and creating a positive impact on communities every day. What you’ll do as a Catering Supervisor - Manage the daily operation of the café, ensuring food and beverage services are delivered to high standards - Lead, organise and support colleagues to provide excellent customer service and a positive customer experience - Manage stock levels, purchasing, pricing and food waste to maximise efficiency and achieve financial targets - Ensure compliance with health and safety requirements, food hygiene standards and food allergen controls - Monitor sales, costs and gross profit performance, taking action to meet agreed budgets and objectives - Identify opportunities for growth, continuous improvement and innovation across the catering operation Does this sound like you? - Proven experience managing successful teams within a catering, hospitality or food service environment - At least 2 years’ experience working within a busy café/ restaurant environment - Strong food preparation and menu delivery experience, with a focus on quality and customer satisfaction - Level 3 Food Hygiene qualification - Confident communication skills with the ability to build trust with customers, colleagues and stakeholders - Comfortable working in a fast-paced environment while maintaining high standards and a positive attitude What we offer - Free gym membership for you and your immediate family - Free safeguarding training and DBS checks - Free swimming lessons and holiday clubs for one child (50% off for additional children) - 21 days’ holiday plus bank holidays - 6% employer matched pension contribution - Training and development opportunities - Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts - Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment - Learn more at www.moreleisure.org/employee-benefits Vetting and checks: This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively. Ready to make a difference? Apply today.
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Duty Manager
Serco Limited - Oswestry
£15424.68-15424.68 per annum
PermanentPart time
Duty Manager Location: Oswestry Leisure Centre, Oswestry SY11 4QB Salary: £15,424.68 plus excellent benefits Schedule: 9-month FTC contract, part-time hours 20.5 hours per week, working a mixture of earlies, lates and weekends, across a 3-week rota. Make a positive difference every day At Serco, we're pleased to be recruiting on behalf of Shropshire Community Leisure Trust. Shropshire Community Leisure Trust. encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for a Duty Manager to join their team and help make a positive difference every day. As Duty Manager, you'll play a vital role in the day-to-day operation of the facility, ensuring activities are delivered safely, efficiently and to a high standard. Leading operational colleagues and providing visible support to customers, you'll help create an environment where everyone can enjoy their visit with confidence. Your work has purpose, helping to deliver a positive impact on communities while supporting healthier and happier futures for local people. What you’ll do as a Duty Manager - Manage the facility on a day-to-day basis, ensuring activities are delivered safely and to a high standard. - Lead, deploy and support operational colleagues, ensuring duties are clearly allocated and completed effectively. - Promote and maintain a strong health and safety culture, ensuring compliance with policies, procedures and relevant legislation. - Respond confidently to emergency situations, taking control and ensuring appropriate action is taken. - Deliver excellent customer service and build positive relationships with customers, partners and stakeholders. - Monitor operational performance and contribute to continuous improvement through the use of performance data and key performance indicators. Does this sound like you? - Experience in a similar supervisory or duty management role. - A strong commitment to safety, customer care and service excellence. - The ability to lead and motivate colleagues while maintaining high operational standards. - Confidence in making decisions, solving problems and adapting to changing situations. - Excellent communication skills and the ability to build trust with customers, colleagues and partners. What we offer - Free gym membership for you and your immediate family - Free safeguarding training and DBS checks - Free swimming lessons and holiday clubs for one child (50% off for additional children) - 25 days’ holiday plus bank holidays - 6% employer matched pension contribution - Training and development opportunities - Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts - Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment - Learn more at www.moreleisure.org/employee-benefits Vetting and checks: This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively. Ready to make a difference? Apply today. Duty Manager Location: Oswestry Leisure Centre, Oswestry SY11 4QB Salary: 15,424.68 plus excellent benefits Schedule: 9-month FTC contract, part-time hours 20.5 hours per week, working a mixture of earlies, lates and weekends, across a 3-week rota. Make a positive difference every day At Serco, we're pleased to be recruiting on behalf of Shropshire Community Leisure Trust. Shropshire Community Leisure Trust. encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for a Duty Manager to join their team and help make a positive difference every day. As Duty Manager, you'll play a vital role in the day-to-day operation of the facility, ensuring activities are delivered safely, efficiently and to a high standard. Leading operational colleagues and providing visible support to customers, you'll help create an environment where everyone can enjoy their visit with confidence. Your work has purpose, helping to deliver a positive impact on communities while supporting healthier and happier futures for local people. What you’ll do as a Duty Manager - Manage the facility on a day-to-day basis, ensuring activities are delivered safely and to a high standard. - Lead, deploy and support operational colleagues, ensuring duties are clearly allocated and completed effectively. - Promote and maintain a strong health and safety culture, ensuring compliance with policies, procedures and relevant legislation. - Respond confidently to emergency situations, taking control and ensuring appropriate action is taken. - Deliver excellent customer service and build positive relationships with customers, partners and stakeholders. - Monitor operational performance and contribute to continuous improvement through the use of performance data and key performance indicators. Does this sound like you? - Experience in a similar supervisory or duty management role. - A strong commitment to safety, customer care and service excellence. - The ability to lead and motivate colleagues while maintaining high operational standards. - Confidence in making decisions, solving problems and adapting to changing situations. - Excellent communication skills and the ability to build trust with customers, colleagues and partners. What we offer - Free gym membership for you and your immediate family - Free safeguarding training and DBS checks - Free swimming lessons and holiday clubs for one child (50% off for additional children) - 25 days’ holiday plus bank holidays - 6% employer matched pension contribution - Training and development opportunities - Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts - Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment - Learn more at www.moreleisure.org/employee-benefits Vetting and checks: This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively. Ready to make a difference? Apply today.
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Trainee Swimming Teacher
Serco Limited - Leicester
£13.5-15 per hour
PermanentPart time
Serco Limited Location: South Charnwood, Soar Valley and Loughborough Leisure Centres Contract Type: Contracted and Casual hours Working Hours: Various, between Monday to Sunday Salary: £13.50 to £15 per hour + Excellent benefits Are you looking to gain your Swimming Teacher Qualification? At Serco, we're pleased to be recruiting on behalf of Leisure Solutions Community Trust (LSCT). Leisure Solutions Community Trust encourage active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for a new cohort of Swimming Teachers to grow our programmes to ensure we can do just that. If you are passionate about ensuring all children and adults have access to affordable lessons no matter their ability or background this role could be right for you. *Please note this position is to gain an STA Level 2 Swim teaching qualification, and you do not need to hold any qualifications to apply for this* Our next training course is taking place on the 19th – 24th October 10am – 6pm and 30th October 12pm -6pm. 100 percent attendance is required. Upon successful completion of the course, candidates will be offered a selection of Casual / Contract Swim Teacher positions across our site. By following the tried and tested Swim England learn to swim framework we develop the confidence in all of our swimmers through fun and enjoyable lessons. Many of our swimmers have progressed to swim competitively and even to represent our country. Teaching our swimming lessons will see you delivering safe fun and progressive lessons, but this is also a mentality we take towards our teachers' careers and personal development. We want you to feel safe in your employment so we will contract you for as little or many teaching hours as you want around your current commitments. Paying for your own safeguarding and DBS checks aren’t fun or cheap so we provide these for you! There’s also no need to hold your own personal insurance as you will be covered by ours. Working for us will enable you to work within all our leisure centres as well as giving you excellent personal and career development through continued training and learning opportunities. What you’ll need to do the role Working as a swimming teacher will see you interacting heavily with our customers so you will use your excellent communication and customer service skills to serve and support people of all ages and backgrounds. You will be someone who is passionate about swimming and the service they deliver ensuring you can use your motivational and organisational skills to deliver safe, fun and progressive lessons. If you can provide the enthusiasm, we will provide the training and qualification. You must be willing to complete a NRASTC lite qualification, a DBS and have access to a computer or tablet to complete work on the course. Why Join us Meaningful and vital work: Swimming not only makes people healthier and happier it also teaches a skill for life. As one of our teachers you will be at the forefront of helping people develop those skills. A world of opportunity: Our swimming teachers are integral to the running of our centres, so as well progressing into aquatics coordination you can move into other centre management roles in one of our 55 facilities. Great people: Teaching can lead to a great sense of accomplishment as you watch people progress and work with your local community. And as you are supporting your students, we will be supporting you with ongoing training and development. What we offer - Holidays: 21 days pro rata plus bank holidays - Pension: Up to 6% contributory pension scheme - Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression - Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, free membership for Serco-managed leisure centres, and 24/7 access to a virtual GP service - Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel - Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity - Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds. - For all Leisure benefits - Trust and Serco Leisure Employee Benefits
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Access to Work Support Worker
Forever Savvy. - Ashby-de-la-Zouch, Leicestershire
from £13.70 an hour
On-siteContractPart time
Access to Work Support Worker Location: Pladis (UK), Ashby de la Zouch Working Pattern: Monday, Wednesday and Friday, 8:00am–4:00pm Hours: 24 hours per week Contract: Fixed-term contract linked to Access to Work Funding Employer: Forever Savvy About the Role The Access to Work Support Worker will provide practical workplace support to an employee with a visual impairment, enabling them to carry out their role safely, effectively and independently. The post holder will assist with tasks where visual support is required, whilst promoting the employee's autonomy, dignity and independence at all times. The Support Worker will not be responsible for carrying out the employee's role on their behalf but will provide assistance to enable them to undertake their duties. Key Responsibilities The Support Worker will provide assistance with tasks including: • Reading and interpreting written information, labels, instructions and notices. • Assisting with stock replenishment and organisation within workplace canteen areas where visual support is required. • Supporting the preparation and organisation of snack boxes and workplace supplies. • Assisting with identifying products, checking stock levels and monitoring expiry dates. • Providing visual guidance to support safe movement around the workplace where required. • Reading, checking and communicating written documents, emails or workplace communications as necessary. • Supporting access to training, meetings and workplace activities. • Assisting with completing workplace records where visual support is required. • Reporting any health and safety concerns to the appropriate manager. • Maintaining confidentiality regarding any personal or workplace information obtained during the course of employment. Person Specification Essential • Good communication and interpersonal skills. • Ability to follow instructions and work collaboratively. • Reliable, punctual and trustworthy. • Patient, supportive and respectful approach. • Ability to maintain confidentiality. • Good organisational skills and attention to detail. • Ability to promote independence rather than dependency. • Understanding of professional boundaries. Desirable • Previous experience of supporting individuals with disabilities or additional needs. • Knowledge of visual impairment and reasonable workplace adjustments. • Experience within a workplace support or assistant role. Health and Safety The post holder must: • Work in accordance with all health and safety policies and procedures. • Take reasonable care of their own health and safety and that of others. • Report accidents, incidents, hazards or concerns promptly. • Use equipment safely and as instructed. Equality, Diversity and Inclusion Forever Savvy is committed to promoting equality, diversity and inclusion. We welcome applications from all suitably qualified individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Safeguarding Forever Savvy is committed to safeguarding and promoting the welfare of vulnerable adults and expects all employees to share this commitment. All staff are required to work in accordance with the organisation's safeguarding policies and procedures. DBS Requirement As an organisation working with vulnerable adults, Forever Savvy is committed to safer recruitment practices. The successful candidate may be required to undergo a Disclosure and Barring Service (DBS) check appropriate to the requirements of the role. Any offer of employment will be subject to the satisfactory completion of all pre-employment checks, including references and, where applicable, DBS clearance. Additional Information • The Support Worker will be line managed by Forever Savvy and will work in partnership with the supported employee and relevant workplace contacts. • Training and induction will be provided. • No personal care is required as part of this role. • This role is specifically funded through the Access to Work scheme to provide workplace support to a named employee. Continuation of the role is dependent upon ongoing Access to Work funding. • The duties outlined in this job description are not exhaustive and may be amended from time to time to meet the needs of the organisation and the Access to Work support arrangements. • Appointment may be subject to satisfactory references and any checks deemed appropriate for the role. To apply: Please email StaceyBedford@foreversavvy.co.uk to request an application form.
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Part-Time Creative Support Worker / Job Coach
Forever Savvy. - LE67 9UN
On-sitePermanentPart time
Part-Time Creative Support Worker / Job Coach – Help People Build Skills Through Gardening, Woodworking and Creative Projects Location: Creative Savvy, with occasional cover at other Forever Savvy centres Hours: Three days per week, 9:30 am to 3:00 pm, including a 30-minute unpaid lunch break Contract: Permanent, part-time Pay: £12.71 per hour Mileage: Reimbursed from the point clients are collected Would you enjoy a practical, creative role where you can help adults with learning disabilities build confidence, independence and new skills? Forever Savvy is looking for a reliable and enthusiastic Support Worker / Job Coach to join our friendly team at Creative Savvy. This is a varied and meaningful role supporting adults with moderate to severe learning disabilities to build confidence, independence and practical life skills. You will support people to take part in purposeful, hands-on activities such as gardening, woodworking, creative projects and everyday learning. At Creative Savvy, this could mean helping to grow produce in our allotment-style garden or creating handmade wooden products from recycled pallets, while encouraging each person to develop skills and take pride in what they achieve. This role could be a great fit if you are patient, encouraging and enjoy helping people try new things. Previous social care experience is not essential: we will provide the training and development you need to feel confident in the role. What You’ll Do: • Support and inspire individuals with learning disabilities in creative activities, gardening, woodworking, and practical life skills • Help build confidence, independence, and workplace skills • Be a positive role model and create a supportive, encouraging environment • Work three days per week during daytime hours: 9:30 am to 3:00 pm, including a 30-minute unpaid lunch break • Promote teamwork, life skills, and personal development • Transport clients safely to and from centres, using your own vehicle with appropriate business insurance • You will be paid for your working time from the point you collect the first client. Mileage is reimbursed from that point; travel from your home to the first client, and from the final client back home, is not paid. Why Join Us? • A rewarding job where your support helps people gain confidence and independence • A supportive team and welcoming workplace • Varied, creative and practical activities, including gardening and woodworking • Full training provided, so social care experience is not essential • Permanent part-time work with family-friendly daytime hours What We’re Looking For: • A passion for making a difference • Comfortable working outdoors and supporting practical, creative activities • Experience or interest in gardening, woodworking, crafts, or supporting adults with learning disabilities • A friendly, motivating presence with a can-do attitude • A full UK driving licence, access to your own vehicle and appropriate business insurance are essential. You will transport clients safely to and from centres and may provide cover at other Forever Savvy centres when needed. • This role is subject to a standard DBS check and satisfactory references What matters most is your attitude. We are looking for someone who is kind, reliable, patient and willing to learn. If you enjoy helping people, being creative and working as part of a team, this could be the right role for you. TO APPLY: To request an application form or have an informal chat about the role, call 07930 367447, or email StaceyBedford@foreversavvy.co.uk. Applications will remain open until we appoint the right person, so early applications are encouraged. If you are looking for a hands-on, positive role where your encouragement can make a genuine difference, we would love to hear from you. You do not need to tick every box: if you share our values and are willing to learn, please get in touch. Equal Opportunities and Safeguarding: Forever Savvy is committed to equality, diversity, and inclusion, and welcomes applications from all suitably qualified candidates. We are also committed to safeguarding and promoting the welfare of the people we support. The successful applicant will be required to complete a standard DBS check and follow our safeguarding policies and procedures.
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Casual Support Worker
Advance - St Austell, South West
£13.33 to £14.94 an hour
ContractPart time
Position: Casual Support Worker Location: St Austell, Cornwall Hours: Zero contracted hours (Mon-Sun, including weekends, days, evenings, holidays and sleep in's) Salary: £14.94 per hour inclusive of holiday pay or £13.33 per hour exclusive of holiday pay Job ref: 5271 We regret to inform you that Advance is unable to accept any sponsorship requirements. About the Role: Would you like to work somewhere where you get to make a real difference every day? Are you caring, fun and up for a challenge? Are you looking for a career where you get to make a difference to people’s lives? Do you love the idea of no two days being the same? If so, we want to hear from you. Advance is looking for Casual Support Workers in St Austell to support customers with learning disabilities/ autism/ complex needs/ mental health conditions to live the lives they choose. We offer great benefits, flexible working and all the training and support you need to kick start a rewarding career in Social Care. You must have a full UK/International driving license must have access to a vehicle, mileage will be paid for at 0.55p per mile. Responsibilities: - Assisting with personal care and hygiene (if required) - Medication administration (if required) - Support with preparing and cooking meals - Support with attending medical appointments - Support with social activities - Support with independent skills - Support with domestic duties such as cleaning and laundry - Keeping accurate records and updating care plans as required - Keeping up to date with your training - Ensuring the premises are secure and safe during the night - Supporting with meal times and food preparation (if required) - Supporting with regular checks on the customer to ensure their safety Advance is a great place to progress too; many of our Support Workers have gone on to be managers, and some have moved into roles in other areas of our business. Once you’re with us, there are genuine opportunities to learn, develop and build a long and rewarding career. Equally, there is the chance to work flexibly, fitting your role around your other life commitments. About the candidate: You don’t need to have previous experience working in care or support to be successful in this role. What matters are your values, your passion and determination to make a difference in the lives of people with autism or learning disabilities. If you think a Causal Support Worker role sounds right for you, you will need to be: - Good at working on your own and within a team - Excellent at communicating with people - Able to complete quality support records - Able to work every other weekends - Ability to follow a Support Plan and Risk Assessments and maintain customer records - Need to be literate and numerate in English - Willingness and ability to achieve the Care Certificate For more information about the role please contact, Genna Greevelink on 07734874652 or Email:genna.greevelink@advanceuk.org between Monday - Friday 9am - 5pm About the organisation: Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard. We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations. We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds. All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff. Benefits of working for Advance: We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits: - Flexible hours to fit around you and the needs of our customers - Paid mileage and travel time between appointments - Sector specific training is provided as part of induction plus opportunities for professional development - Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more - Long service awards payable in 5 year increments - Golden Hello/refer a friend receive up to £500 - Access to our Employee Assistance Programme - Free DBS (Disclosures and Barring Service) - Excellent opportunities to progress your career within Advance - Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment) Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance. Safeguarding: At Advance, Safeguarding is embedded in our organisational culture — it’s reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level. As the organisation’s Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures. We believe that safeguarding is everyone’s responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support — or of any member of our team — please don’t hesitate to get in touch. 📧 Ryan.Brummitt@Advanceuk.org Together, we can ensure that Advance remains a safe, supportive and inclusive organisation for all. We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader. Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received. #INDADVPRI
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HR Coordinator - Maternity Cover
Advance - Witney, Home Counties
£30,400 to £30,400 a year
ContractFull time
Position: HR Coordinator - up to 10 months Maternity Cover Location: Head Office, Witney - Hybrid model: 3 days office-based, 2 days home-based Hours: 35 contracted hours per week, Monday to Friday 9 am to 5 pm Salary: Up to £30,400.75 per annum (depending on experience) Closing Date: Friday 16th October 2026 Job ref: 5270 We regret to inform you that Advance is unable to accept any sponsorship requirements. About the Role: Would you like to work somewhere where you get to make a real difference every day? At Advance, we believe everyone deserves the opportunity to live independently and achieve their ambitions. As a specialist provider of housing and support services for people with learning disabilities and mental health conditions, we are committed to making a positive impact every day. We are looking for a motivated and organised HR Coordinator to join our friendly People Team temporarily for up to 10 months. What You'll Be Doing As part of our HR Operations team, you'll support the full employee lifecycle, helping to ensure our HR service is responsive, accurate and customer-focused. You'll work closely with managers, employees, candidates and colleagues across the organisation to deliver an excellent HR experience Your responsibilities will include: - Responding to HR enquiries via telephone, email and in person - Supporting recruitment activity by advertising vacancies and managing applicant communications - Coordinating pre-employment checks and onboarding processes - Maintaining accurate records on HR systems - Processing contractual and payroll-related changes - Providing first-line HR advice and guidance in line with policies and employment legislation - Assisting HR Advisors with recruitment and employee relations activities - Contributing to HR projects and continuous improvement initiatives About You: We're looking for someone who enjoys working in a fast-paced environment and is committed to providing a professional, responsive and people-focused HR service You'll bring: - Previous administration experience, ideally within an HR environment - Knowledge of HR processes, policies and employment legislation - Excellent organisational and communication skills - Strong attention to detail and a commitment to accuracy - The ability to manage a varied workload and meet deadlines - A positive, solution-focused approach - Good IT skills, including Microsoft Office applications - A genuine interest in developing a career in HR In return, we offer training and support, including CIPD and career progression. For more information about the role please contact, Charlotte Banks on Email: charlotte.banks@advanceuk.org About the organisation: Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard. We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations. We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds. All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff. Benefits of working for Advance: We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits: - Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours) - Sector specific training is provided as part of induction plus opportunities for professional development - Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more - Long service awards payable in 5 year increments - Golden Hello/refer a friend receive up to £500 - Cycle to work scheme - Access to our Employee Assistance Programme - Free DBS (Disclosures and Barring Service) - Excellent opportunities to progress your career within Advance - Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment) Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance. Safeguarding: At Advance, Safeguarding is embedded in our organisational culture — it’s reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level. As the organisation’s Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures. We believe that safeguarding is everyone’s responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support — or of any member of our team — please don’t hesitate to get in touch. 📧 Ryan.Brummitt@Advanceuk.org Together, we can ensure that Advance remains a safe, supportive and inclusive organisation for all. We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader. Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received. #INDADVPRI
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Assistant Service Manager - Woking, Guildford and Cranleigh
Mencap - Guildford, Home Counties
£27,865 to £27,865 a year
ContractFull time
Job Advert Fixed Term Contract (6 months) - Assistant Service Manager Woking, Guildford & Cranleigh We are looking for an Assistant Service Manager to join our person-centered services working across Woking, Guildford and Cranleigh where we support people with a learning disability. This is a fixed term role lasting 6 months. You will support the Service Manager and ensure the continued smooth operation of these supported living services by undertaking a range of management tasks to support the team, and the people living there. If you know how to lead and inspire people, enjoy developing a team working culture, have excellent communication skills and an ambition to succeed personally and for the organisation then we would love to hear from you! The role involves supporting the Service Manager by undertaking agreed management tasks across four supported living services: - Promoting a team culture where the team are confident in being accountable and making decisions. - Supporting the team to be compliant in their induction and training. - Undertaking effective and agreed performance reviews for team members. - Leading on the review and implementation of support planning, risk assessment and outcome-based support on the What Matters Most app. - Contributing to and overseeing systems and records that support health and safety and maintenance of service environment as required. - Contributing to the monitoring and completion of management reporting systems regarding safeguarding and quality assurance. - Contributing to monitoring and completion of administration systems such as rota management and payroll data. - Completing regular medication audits - Completing regular finance checks - Working closely with social workers, healthcare professionals, local authorities, families, and other agencies to coordinate support. This line management role can involve occasional weekend or shift hours to ensure service compliance. This role is on a fixed term contract for six months. 37.5 hours per week. The role will challenge, excite and will never be dull but it will be truly rewarding. If you are looking for that next exciting career development opportunity, then this could be the one you have been looking for. * An enhanced DBS will be required for the successful candidate Job ID: 36663 Benefits Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 24 days of paid holiday (excluding bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. For more details on what we have to offer, please see the attached document and below link with all the fantastic benefits available to you as a member of our team https://jobs.mencap.org.uk/benefits.aspx *T&C's apply based on contract About Mencap Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for Everyone, Every day, Everywhere. Everyone is expected to treat people well and make Mencap an inclusive organisation. Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes. Everywhere people will feel respected, valued, and safe to be themselves. We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
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Female Support Worker
Mencap - Fishguard, Wales
£26,228 to £26,228 a year
PermanentFull time
Job Advert We have a vacancy in our Supported living service in Fishguard. You will work as part of a dedicated and long-standing team who put the people we support at the heart of everything we do. You will be supporting 3 active ladies with all the activities they enjoy in live from Holidays, Horse Riding, Volunteering, Swimming and plenty of shopping. Living live to the full! There are a variety of shift patterns including sleep ins, days, weekends and bank holidays. We are committed to work with individuals to ensure a good work life balance, rotas are out at least 4 weeks in advance to support with this. What we're looking for: - A genuine passion for supporting others. - Excellent communication skills and the ability to build meaningful relationships. - Flexibility to work various shifts, including evenings, weekends, and holidays. - A positive and empathetic attitude towards individuals with learning disabilities. Contract options: - Part-time: flexible hours based on availability Shift times: All our services are 24hr care. We prepare the rotas at least 4 weeks in advance so you can still plan your personal and social life! - Days: Between 07:00-22:00 - Sleep-ins: 22:00-07:00 There is also a sleep-in available where you will receive an enhanced flat rate payment of £64.20. *All roles are subject to an enhanced DBS check and suitable references. * Due to the nature of this service, we are looking for female only applicants. This post is exempt under the Equality Act 2010, Schedule 9, Part 1. JOB ID:36983 Benefits Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 24 days of paid holiday (excluding bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. For more details on what we have to offer, please see the attached document and below link with all the fantastic benefits available to you as a member of our team https://jobs.mencap.org.uk/benefits.aspx *T&C's apply based on contract - About Mencap Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for Everyone, Every day, Everywhere. - Everyone is expected to treat people well and make Mencap an inclusive organisation. - Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes. - Everywhere people will feel respected, valued, and safe to be themselves. We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
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