Nursery Assistant
TeacherActive Ltd
£14.25 to £15.50 an hour
On-siteTemporaryFull time
Job Title: Level 3 Nursery Assistant Location: Cardiff Start Date: Immediate Start Salary: £14.24 - £15.50 per hour Are you a Level 3 Nursery Assistant who is passionate about supporting young children to learn and develop? Do you have a caring and nurturing approach to Early Years education? Are you looking for a full-time, long-term opportunity within a welcoming private nursery? TeacherActive is proud to be working with a warm and welcoming private nursery in Cardiff that provides high-quality care and education for children aged 0-5 years. The nursery has a caring ethos and is committed to creating a safe, engaging and inclusive environment where every child can thrive and reach their full potential. The nursery is looking to appoint a full-time, long-term Level 3 Nursery Assistant with an Immediate Start. The successful Level 3 Nursery Assistant will support children aged 0-5 years through engaging play-based activities, contribute to the delivery of the EYFS curriculum, promote children's wellbeing and development, and work closely with colleagues to maintain a safe and stimulating learning environment. The successful Level 3 Nursery Assistant will have: • Level 3 Childcare qualification or equivalent • Experience working within an Early Years setting • Good knowledge of the Early Years Foundation Stage (EYFS) • A caring, patient and enthusiastic approach • Excellent communication and teamwork skills • A willingness to support children with all aspects of their learning and development In return for the above you can expect to receive: • A dedicated team of consultants available 24/7 to help you with the easy onboarding process • CPD Courses and certificates as part of the My-Progression channel • Market leading rates of pay • TeacherActive Referral Scheme – Receive up to £100 when you refer a friend Terms and Conditions apply Our staff are paid on a PAYE basis, so you can rest assured that you’re paying the right level of TAX and National Insurance and there’s no messing around with admin charges coming out of your hard earned cash. If you are interested in this position, then click APPLY NOW and I will be in touch regarding this opportunity. EMAIL: charlotte.allen@teacheractive.com CONTACT NUMBER: 02920 099 995 About TeacherActive TeacherActive is one of the UK’s leading education recruitment agencies, with over 20 years of experience supporting schools and education professionals. We place teachers and support staff into a wide range of temporary, contract and permanent roles, helping candidates find rewarding opportunities that suit their experience, availability and career goals. We pride ourselves on providing an excellent service to both our schools and candidates. Equal Opportunities Statement TeacherActive is an equal opportunities employer and operates as an Employment Business and Employment Agency in providing temporary, contract and permanent job seeking services. Safeguarding and DBS Compliance Registration may involve an enhanced DBS check, ID checks and the supply of good professional references, depending on the role. We are committed to safeguarding and compliance across all placements. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each education environment.
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Learning Support Assistant
TeacherActive Ltd
£95 to £110 a day
On-sitePermanentFull time
Job Title: LSA Location: Westcliff Start Date: ASAP Salary: £100 - £110 per day Do you have experience supporting secondary-aged pupils with SEMH needs? Are you confident providing 1:1 support to pupils who may display challenging behaviour? Are you a patient, resilient and adaptable LSA looking for a full-time role? TeacherActive is proud to be working with Boleyn Park, an SEMH school in Westcliff, supporting pupils who require additional social, emotional and mental health support. The school provides a supportive environment focused on helping young people engage positively with their education and achieve their potential. The school is looking to take on an LSA on a full-time, temporary basis, with the possibility of becoming permanent for the right LSA. Working from 08:45 - 15:15, the successful LSA will provide 1:1 support to KS3 and KS4 pupils, helping them engage with learning, manage their behaviour and develop their confidence and independence. The successful LSA will have: • Experience working with children or young people in an education or SEND setting • Experience supporting pupils with SEMH needs and challenging behaviour • Confidence providing 1:1 support to KS3 and KS4 pupils • A patient and resilient approach • Strong communication and relationship-building skills • A positive and adaptable attitude In return for the above you can expect to receive: • A dedicated team of consultants available 24/7 to help you with the easy onboarding process • CPD Courses and certificates as part of the My-Progression channel • Market leading rates of pay • TeacherActive Referral Scheme - Receive up to £100 when you refer a friend Terms and Conditions apply Our staff are paid on a PAYE basis, so you can rest assured that you’re paying the right level of TAX and National Insurance and there’s no messing around with admin charges coming out of your hard earned cash. If you are interested in this LSA position, then click ‘APPLY NOW’ and I will be in touch regarding this fantastic opportunity. About TeacherActive TeacherActive is one of the UK’s leading education recruitment agencies, with over 20 years of experience supporting schools and education professionals. We place teachers and support staff into a wide range of temporary, contract and permanent roles, helping candidates find rewarding opportunities that suit their experience, availability and career goals. We pride ourselves on providing an excellent service to both our schools and candidates. Equal Opportunities Statement TeacherActive is an equal opportunities employer and operates as an Employment Business and Employment Agency in providing temporary, contract and permanent job seeking services. Safeguarding and DBS Compliance TeacherActive is committed to safeguarding and promoting the welfare of children and young people. Safeguarding is central to our recruitment practices, and we expect all applicants to share this commitment. All applicants are subject to thorough vetting and safer recruitment checks before being cleared to work.
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SEN Tutor
TeacherActive Ltd
£20 to £30 an hour
On-siteTemporaryFull time
SEND Tutor Start date: Sept 2026 City of London Full time Salary: £20 - £30 an hour Depending on experience TeacherActive are recruiting for strong SEND Tutors in the City of London area. In this role, you will be working on a one to one basis, or in small groups with pupils that have SEMH and ASD needs. This may be in Education settings or other venues - such as libraries or at the home of the pupil. Due to the nature and the complexities that are attached to each referral, we are unable to go into specific details on each role. The Alternative Provision are looking for people to start immediately. We have a full time position. SEN Tutor - (could be HLTA, LSA or teacher) Experienced tutor, confident in delivering 1:1 or small groups Confident working independently in the home or other venues Ability to connect with children and families effectively and build trusting relationships Excellent KS3/KS4 curriculum knowledge Ability to differentiate curriculum in a creative and bespoke manner Experience with and understanding of working with SEMH/SEN An undergraduate degree, and/or prior experience working alongside pupils with SEND Good general education levels in English and Maths Knowledge, keen interest or understanding of the range of different types of learning difficulties and disabilities (SEMH, ASC, challenging behaviour) Ability to adapt to various working environments and students with differing abilities Practical approach to the needs of students with Learning Difficulties and Disabilities Good interpersonal and communication skill and a caring attitude Flexibility in terms of working patterns Email us at deion.aromolaran@teacheractive.com or call 0207 858 6655 About TeacherActive TeacherActive is one of the UK’s leading education recruitment agencies, with over 20 years of experience supporting schools and education professionals. We place teachers and support staff into a wide range of temporary, contract and permanent roles, helping candidates find rewarding opportunities that suit their experience, availability and career goals. We pride ourselves on providing an excellent service to both our schools and candidates. Equal Opportunities Statement TeacherActive is an equal opportunities employer and operates as an Employment Business and Employment Agency in providing temporary, contract and permanent job seeking services. Safeguarding and DBS Compliance Registration may involve an enhanced DBS check, ID checks and the supply of good professional references, depending on the role. We are committed to safeguarding and compliance across all placements. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each education environment.
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Qualified Teacher
TeacherActive Ltd
£145 to £245 a day
On-siteTemporaryFull time
Job Title: SEND Teacher Location: Yeovil Start Date: ASAP Salary: £145 - £245 per day Are you a passionate SEND Teacher who can build strong relationships with pupils who have struggled to access mainstream education? Do you have the adaptability and resilience to support pupils with medical, mental health and vulnerable learning needs? Can you create a safe and supportive classroom environment where pupils feel secure, confident and ready to engage with learning? TeacherActive is proud to be working with a specialist education setting in Yeovil supporting pupils from Years 1 to 8 who are unable to access mainstream education due to medical, mental health or vulnerable learning needs. The setting focuses on building strong relationships and providing a safe, supportive environment, recognising that meaningful learning happens when children feel secure. The setting is looking to appoint a SEND Teacher ASAP on a full-time, temporary basis. The successful SEND Teacher will plan and deliver adapted lessons, support pupils' individual learning needs and work closely with support staff to provide a consistent approach that encourages engagement, progress and positive relationships with education. The successful SEND Teacher will have: • QTS / Qualified Teacher Status (ECTs are welcome to apply) • Experience teaching children or young people with SEND or additional learning needs • Experience adapting and differentiating lessons to meet individual learning needs • Strong classroom and behaviour management skills • The ability to build positive and professional relationships with vulnerable pupils • A patient, resilient and adaptable approach to teaching In return for the above you can expect to receive: • A dedicated team of consultants available 24/7 to help you with the easy on-boarding process • CPD Courses and certificates as part of the My-Progression channel • Market leading rates of pay • TeacherActive Referral Scheme - Receive up to £100 when you refer a friend Terms and Conditions apply Our staff are paid on a PAYE basis, so you can rest assured that you’re paying the right level of TAX and National Insurance and there’s no messing around with admin charges coming out of your hard earned cash. If you are interested in this SEND Teacher position, then click APPLY NOW and I will be in touch regarding this fantastic opportunity. EMAIL: dariia.movchan@teacheractive.com CONTACT NUMBER: 0117 223 2200 About TeacherActive TeacherActive is one of the UK’s leading education recruitment agencies, with over 20 years of experience supporting schools and education professionals. We place teachers and support staff into a wide range of temporary, contract and permanent roles, helping candidates find rewarding opportunities that suit their experience, availability and career goals. We pride ourselves on providing an excellent service to both our schools and candidates. Equal Opportunities Statement TeacherActive is an equal opportunities employer and operates as an Employment Business and Employment Agency in providing temporary, contract and permanent job seeking services. Safeguarding and DBS Compliance Registration may involve an enhanced DBS check, ID checks and the supply of good professional references, depending on the role. We are committed to safeguarding and compliance across all placements. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each education environment.
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Learning Support Assistant
TeacherActive Ltd
£100 to £110 a day
On-siteContractFull time
Job Title: LSA Location: Basildon Start Date: ASAP Salary: £100 - £110 per day Do you have experience supporting secondary-aged pupils with SEMH needs? Are you confident providing 1:1 support to pupils who may display challenging behaviour? Are you a patient, resilient and adaptable LSA looking for a full-time role? TeacherActive is proud to be working with an SEMH school in Basildon, supporting pupils who require additional social, emotional and mental health support. The school provides a supportive environment focused on helping young people engage positively with their education and achieve their potential. The school is looking to take on an LSA on a full-time, temporary basis, with the possibility of becoming permanent for the right LSA. Working from 08:45 - 15:15, the successful LSA will provide 1:1 support to KS3 and KS4 pupils, helping them engage with learning, manage their behaviour and develop their confidence and independence. The successful LSA will have: • Experience working with children or young people in an education or SEND setting • Experience supporting pupils with SEMH needs and challenging behaviour • Confidence providing 1:1 support to KS3 and KS4 pupils • A patient and resilient approach • Strong communication and relationship-building skills • A positive and adaptable attitude In return for the above you can expect to receive: • A dedicated team of consultants available 24/7 to help you with the easy onboarding process • CPD Courses and certificates as part of the My-Progression channel • Market leading rates of pay • TeacherActive Referral Scheme - Receive up to £100 when you refer a friend Terms and Conditions apply Our staff are paid on a PAYE basis, so you can rest assured that you’re paying the right level of TAX and National Insurance and there’s no messing around with admin charges coming out of your hard earned cash. If you are interested in this LSA position, then click ‘APPLY NOW’ and I will be in touch regarding this fantastic opportunity. About TeacherActive TeacherActive is one of the UK’s leading education recruitment agencies, with over 20 years of experience supporting schools and education professionals. We place teachers and support staff into a wide range of temporary, contract and permanent roles, helping candidates find rewarding opportunities that suit their experience, availability and career goals. We pride ourselves on providing an excellent service to both our schools and candidates. Equal Opportunities Statement TeacherActive is an equal opportunities employer and operates as an Employment Business and Employment Agency in providing temporary, contract and permanent job seeking services. Safeguarding and DBS Compliance Registration may involve an enhanced DBS check, ID checks and the supply of good professional references, depending on the role. We are committed to safeguarding and compliance across all placements. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each education environment.
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DT Teacher
TeacherActive Ltd
£155 to £232.58 a day
On-siteContractFull time
Job Title: DT Teacher Location: Exeter Start date: September start Salary: £155 – £232.58 per day Full Time Are you passionate about Design and Technology and have experience teaching it in the past? Can you manage a classroom and inspire young people? Have you worked in a Secondary setting before? TeacherActive is excited to be working with local secondary schools based in Exeter. The school is looking for a motivated DT teacher for a full time role that has the potential to become permanent. The successful applicant will work across both Key Stage 3 (KS3) and Key Stage 4 (KS4). The successful DT Teacher will have: • QTS with a DT specialism • Experience teaching up to Key Stage 4 (KS4) • Excellent classroom management In return for the above you can expect to receive: • A dedicated team of consultants available 24/7 to help you with the easy on boarding process • Guaranteed Payment Scheme Terms and Conditions apply • CPD Courses and certificates as part of the My-Progression channel • Market-leading rates of pay • TeacherActive Referral Scheme – Receive up to £100 when you refer a friend Terms and Conditions apply Our staff are paid on a PAYE basis, so you can rest assured that you’re paying the right level of TAX and National Insurance and there’s no messing around with admin charges coming out of your hard-earned cash. If you are interested in this position, then click ‘APPLY NOW’ and I will be in touch regarding this fantastic opportunity. EMAIL: Jasmine.nestola@teacheractive.com CONTACT NUMBER: 01392 693313 About TeacherActive TeacherActive is one of the UK’s leading education recruitment agencies, with over 20 years of experience supporting schools and education professionals. We place teachers and support staff into a wide range of temporary, contract and permanent roles, helping candidates find rewarding opportunities that suit their experience, availability and career goals. We pride ourselves on providing an excellent service to both our schools and candidates. Equal Opportunities Statement TeacherActive is an equal opportunities employer and operates as an Employment Business and Employment Agency in providing temporary, contract and permanent job seeking services. Safeguarding and DBS Compliance Registration may involve an enhanced DBS check, ID checks and the supply of good professional references, depending on the role. We are committed to safeguarding and compliance across all placements. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each education environment.
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School Office Administrator - Birmingham
TeacherActive Ltd
£14.25 to £16.57 an hour
On-siteTemporaryPart time
Location: Hockley, Birmingham Salary: £14.25 - £16.57 Start Date: ASAP Contract Type: Temporary Hours: Part-Time, School Hours Introduction to the Role TeacherActive is delighted to be working with a welcoming and supportive school in Hockley, Birmingham, which is seeking an experienced School Administrator to join its busy office team. The successful candidate will play an important role in ensuring the smooth day-to-day running of the school office and will often be the first point of contact for parents, carers, visitors and external professionals. We are ideally looking for somebody who has previous experience working within a school office and is confident using school management information systems such as SIMS and/or Arbor. This is a highly people-focused role, so an excellent telephone manner, strong communication skills and the ability to provide a professional and welcoming service to parents and carers are essential. Candidate Requirements The successful School Administrator will ideally have: • Previous administrative experience within a school or education setting. • Experience using SIMS and/or Arbor, or a strong working knowledge of school management systems. • An excellent and professional telephone manner. • Strong customer service skills when communicating with parents and carers. • Excellent written and verbal communication skills. • Good IT skills, including confidence using Microsoft Office. • Strong organisation and time-management skills. • The ability to prioritise tasks within a busy school environment. • A professional, approachable and positive attitude. • The ability to handle sensitive and confidential information appropriately. • A good understanding of safeguarding and confidentiality within an educational setting. Key Responsibilities As a School Administrator, your responsibilities may include: • Acting as a first point of contact for parents, carers, visitors and external professionals. • Answering telephone calls professionally and dealing with enquiries efficiently. • Providing excellent customer service to parents and carers. • Using SIMS, Arbor or other school systems to maintain accurate pupil information. • Supporting attendance and absence administration where required. • Managing emails, correspondence and general school enquiries. • Updating records and maintaining accurate administrative information. • Supporting the organisation of appointments, meetings and school events. • Providing general administrative support to senior leaders and teaching staff. • Ensuring confidential information is handled securely and professionally. Compliance Requirements To work through TeacherActive, you will need: • Two professional references from recent employers. • An Enhanced DBS registered on the Update Service. • If you do not currently hold a suitable DBS, willingness to obtain a new Enhanced DBS through TeacherActive. • The right to work in the UK. • A commitment to safeguarding and promoting the welfare of children and young people. Benefits of Working Through TeacherActive Working with TeacherActive gives you access to: • Competitive rates of pay. • A dedicated recruitment consultant. • Access to CPD and training opportunities. • Ongoing support throughout your placements. • Opportunities for long-term and permanent work. Apply Today If you are an experienced School Administrator with excellent communication and customer service skills, we would love to hear from you. This is an excellent opportunity to join a welcoming and supportive school in Hockley that is committed to creating a positive environment for pupils, parents and staff. About TeacherActive TeacherActive is one of the UK’s leading education recruitment agencies, with over 20 years of experience supporting schools and education professionals. We place teachers and support staff into a wide range of temporary, contract and permanent roles, helping candidates find rewarding opportunities that suit their experience, availability and career goals. We pride ourselves on providing an excellent service to both our schools and candidates. Equal Opportunities Statement TeacherActive is an equal opportunities employer and operates as an Employment Business and Employment Agency in providing temporary, contract and permanent job seeking services. Safeguarding and DBS Compliance Registration may involve an enhanced DBS check, ID checks and the supply of good professional references, depending on the role. We are committed to safeguarding and compliance across all placements. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each education environment.
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Learning Support Assistant
TeacherActive Ltd
£14.25 to £15.50 an hour
On-siteTemporaryFull time
Job Title: Learning Support Assistant Location: Yeovil Start Date: ASAP Salary: £14.25 - £15.50 per hour Are you a passionate Learning Support Assistant who can build strong relationships with pupils who have struggled to access mainstream education? Do you have the patience and resilience to support pupils with medical, mental health and vulnerable learning needs? Can you provide a safe and supportive environment where pupils feel secure, confident and ready to engage with learning? TeacherActive is proud to be working with a specialist education setting in Yeovil supporting pupils from Years 1 to 8 who are unable to access mainstream education due to medical, mental health or vulnerable learning needs. The setting focuses on building strong relationships and providing a safe, supportive environment, recognising that meaningful learning happens when children feel secure. The setting is looking to appoint a Learning Support Assistant ASAP on a full-time, temporary basis. The successful Learning Support Assistant will work closely with teachers and support staff to provide classroom-based and one-to-one support, adapt to individual learning needs and encourage pupils to develop their confidence, independence and positive engagement with education. The successful Learning Support Assistant will have: • Experience supporting children or young people with SEND or additional learning needs is desirable • Experience working with pupils with medical, mental health or vulnerable learning needs is advantageous • The ability to provide effective classroom-based and one-to-one support • Strong communication skills and the ability to work effectively as part of a team • The ability to build positive and professional relationships with vulnerable pupils • A patient, resilient and adaptable approach to supporting learning In return for the above you can expect to receive: • A dedicated team of consultants available 24/7 to help you with the easy on-boarding process • CPD Courses and certificates as part of the My-Progression channel • Market leading rates of pay • TeacherActive Referral Scheme - Receive up to £100 when you refer a friend Terms and Conditions apply Our staff are paid on a PAYE basis, so you can rest assured that you’re paying the right level of TAX and National Insurance and there’s no messing around with admin charges coming out of your hard earned cash. If you are interested in this Learning Support Assistant position, then click APPLY NOW and I will be in touch regarding this fantastic opportunity. EMAIL: dariia.movchan@teacheractive.com CONTACT NUMBER: 0117 223 2200 About TeacherActive TeacherActive is one of the UK’s leading education recruitment agencies, with over 20 years of experience supporting schools and education professionals. We place teachers and support staff into a wide range of temporary, contract and permanent roles, helping candidates find rewarding opportunities that suit their experience, availability and career goals. We pride ourselves on providing an excellent service to both our schools and candidates. Equal Opportunities Statement TeacherActive is an equal opportunities employer and operates as an Employment Business and Employment Agency in providing temporary, contract and permanent job seeking services. Safeguarding and DBS Compliance Registration may involve an enhanced DBS check, ID checks and the supply of good professional references, depending on the role. We are committed to safeguarding and compliance across all placements. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each education environment.
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Senior Property Co-ordinator
Pinnacle Group Limited - London
£35,000 to £35,000 a year
PermanentFull time
Pinnacle Group are looking to recruit a Senior Property Coordinator to support the Housing Team Manager in the day-to-day management and delivery of housing management services across the Affordable Partnerships portfolio. In this role, you will oversee and coordinate the Property Coordinator team, ensuring high stamdards of customer service, perational performance and administrative excellence are maintained at all times. Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities. The ideal candidate will bring substantial property services experience, demonstrable people management skills and a customer-centric mindset, with the ability to oversee complex coordination activities, drive performance and continually improve service standards. Who we are Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play. We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers. Who we’re looking for We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities. Key responsibilities: Provide day-to-day supervision and support to Property Co-Ordinators, ensuring workloads are effectively managed and service standards are maintained. Oversee the administration of client portals, ensuring cases are allocated appropriately and responded to within agreed service levels. Lead on the monitoring and coordination of repair cases, working closely with Property Managers and contractors to ensure timely resolution. Review and process invoicing activities, ensuring accuracy and timely submission to Finance. Support the production of monthly KPI reports, contract reporting requirements and performance information for clients. Monitor team compliance with company procedures, contractual requirements and housing management processes. Develop and maintain strong working relationships with residents, clients, contractors and internal stakeholders. Key requirements: Previous experience within affordable housing, property management or housing management. Experience supervising, coaching or supporting team members. Strong knowledge of housing management processes and customer service best practice Experience managing customer enquiries, complaints and escalations. Strong administrative and organisational skills with excellent attention to detail Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve. As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development. We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packages Flexible Working Arrangements Life Assurance Enhanced Pension Scheme Additional Annual Leave Private Medical Insurance Cycle to Work Scheme Employee Assistance Programme Retail Discounts Childcare Assistance Season Ticket Loans Sick Pay Schemes Personal Development Plans Company Vehicle
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Senior Lettings Officer
Pinnacle Group Limited - London
£35,000 to £40,000 a year
PermanentFull time
Pinnacle Group are looking for a Senior Lettings Officer to provide day-to-day operational support to the property management and lettings teams, ensuring the efficient progression of nominations, lettings, tenancy applications and resident onboarding. In this role, you will be the key point of contact for more complex cases, providing guidance and support to colleagues, and help ensure service delivery meets contractual requirements and customer expectations. Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities. The ideal candidate will have proven experience in lettings, housing management or residential property services, with strong knowledge of tenancy processes, excellent customer service skills and the ability to lead and support a high-performing team in a fast-paced environment. Who We Are Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play. We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers. Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities. Key Responsibilities: Provide day-to-day support and guidance to Lettings Officers and Administrators, assisting with queries and complex cases. Act as the first point of escalation for challenging nominations, tenancy applications, affordability assessments and referencing outcomes. Support the Lettings Manager in monitoring workloads, void performance and service standards across the team. Monitor nominations and lettings pipelines to ensure properties are progressed efficiently and void periods are minimised. Support the Lettings Manager with performance reporting, KPI monitoring and client reporting requirements. Lead on resolving complex customer enquiries and complaints, ensuring positive outcomes for residents and clients. Managing choice-based lettings systems to request applicants from Local Authorities in advance of void properties being handed over. Deputise for the Lettings Manager during periods of absence where appropriate. Support the Lettings Manager with performance reporting, KPI monitoring and client reporting requirements Key requirements: Prior team leadership experience in a similar setting Experience of Affordable Housing in a lettings and property management role. Be able to work proactively under own initiative Be able to perform a whole range of housing management and administrative tasks. Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve. As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development. We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers: Maternity/paternity packages Flexible Working Arrangements Life Assurance Enhanced Pension Scheme Additional Annual Leave Private Medical Insurance Cycle to Work Scheme Employee Assistance Programme Retail Discounts Childcare Assistance Season Ticket Loans Sick Pay Schemes Personal Development Plans
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