Interventions Administrator
Serco Limited - Bristol
£26510-26510 per annum
PermanentFull time
Interventions Administrator Location: HMP Ashfield, Bristol, BS16 9QJ Salary: £26,510 per annum plus excellent benefits Schedule: Full time, 40 hours per week Ready to impact a better future? Interventions Administrator Location: HMP Ashfield, Bristol, BS16 9QJ Salary: £26,510 per annum plus excellent benefits Schedule: Full time, 40 hours per week Ready to impact a better future? As an Interventions Administrator in our HMP Ashfield team, you’ll provide essential administrative support to the Interventions and Psychology function, helping to deliver accredited programmes that support rehabilitation and reduce reoffending. Your work will help ensure prisoners are prepared for a successful return to their communities. This is a role with real purpose. By maintaining accurate records, supporting programme delivery, and ensuring important information is managed effectively, you’ll help create a safe, secure, and respectful environment where rehabilitation can thrive. Our work touches lives every day, and your contribution will help create a positive impact for individuals, communities, and society's future. What you’ll do as an Interventions Administrator - Maintain local and national databases, ensuring records for new arrivals and departures are accurate and up to date. - Prepare information and documentation for Sentence Planning Reviews, ensuring prisoner files contain all required information. - Record and maintain contact logs, emails, and case information in relevant systems, including NOMIS. - Manage prisoner files in accordance with data protection requirements and established timelines. - Support Post Programme Reviews by arranging meetings, recording minutes, and distributing reports to relevant stakeholders. - Produce regular audits and reports to support quality assurance and continuous improvement within the department. Does this sound like you? - Experience working in a busy administrative environment. - Recent experience of taking accurate meeting minutes. - Strong organisational and time management skills, with the ability to prioritise workloads effectively. - Confidence working with data and maintaining accurate records. - Excellent IT skills, including Microsoft Word, Excel, and PowerPoint, alongside strong written and verbal communication skills. What we offer - 23 days’ holiday plus bank holidays (and the option to buy up to five additional leave days each year) - Up to 6% contributory pension scheme - Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression. - Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service - Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel - Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity - Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds. Vetting and checks: An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role. Let’s impact a better future, together. Apply today.
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Case Management Administrator
Serco Limited - Leicester
£26510-26510 per annum
PermanentFull time
Case Management Administrator Location: HMP Fosse Way, LE18 4TNSalary: £26,510 per annum plus excellent benefitsSchedule: Full time, 40 hours per week - Monday - Friday Case Management Administrator Location: HMP Fosse Way, LE18 4TN Salary: £26,510 per annum plus excellent benefits Schedule: Full time, 40 hours per week - Monday - Friday Ready to impact a better future? As a Case Management Administrator within our Justice and Immigration division, you’ll play a vital role in supporting the Offender Management Unit (OMU) at HMP Fosse Way. You’ll provide high‑quality administrative support to Prison Offender Managers, ensuring accurate, timely and secure handling of sensitive case information. This is a detail‑focused and responsible role where confidentiality, organisation and professionalism are essential. Your work will help create impactful solutions by ensuring offender records are accurate, statutory processes are followed, and key stakeholders receive the information they need on time. What you’ll do as a Case Management Administrator You’ll be entrusted to: - Provide clerical and administrative support across all areas of the Offender Management Unit. - Maintain accurate prisoner records on relevant computer systems and local recording systems. - Work closely with Prison Offender Managers and Supervisors to support transfers, receptions, discharges and licence production. - Communicate effectively with internal teams and external agencies including Police, Probation, Courts and other prisons. - Ensure all documentation is handled securely and confidentially at all times. - Produce reports and maintain accurate audit trails of actions taken. - File, archive and manage prisoner records in line with security and data protection requirements. - Support sentence planning, parole, categorisation and release processes in line with PSI guidelines. - Demonstrate flexibility by supporting different OMU functions as required. Specialist case administration responsibilities Depending on your allocation, you may also support: - Sentence calculations, completing Level 1 training and maintaining competency thereafter. - Parole administration, including identifying eligible prisoners, compiling parole dossiers and liaising with the Parole Board. - Public protection activity, including monitoring communications and supporting risk management meetings. - Custody administration, including court lists, video link bookings and liaison with escort providers. - Home Detention Curfew (HDC) processes, identifying eligible prisoners and managing documentation in line with PSO and PSI requirements. Does this sound like you? You’ll be a great fit for this role if you have: - Excellent administrative skills and experience working in a busy office environment. - Strong written and verbal communication skills. - High levels of accuracy and attention to detail. - Confidence using Microsoft Word and Excel. - GCSEs (or equivalent) in English and Mathematics. - The ability to work as part of a team and manage competing priorities. - A professional approach to handling sensitive and confidential information. - A positive attitude to learning, training and change. Desirable experience includes: - Experience working within an Offender Management Unit. - Previous experience working with offenders or within a custodial environment. Vetting and checks: An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role. Discover all you need to keep growing We’re one of the top 1% of international employers, so you can be confident you’ll be part of a supportive organisation that values integrity, professionalism and development. You’ll receive full training for specialist duties and have opportunities to build a meaningful career within justice services. What we offer - Holidays: 25 days plus bank holidays - Pension: Up to 6% contributory pension scheme - Training and development: Role‑specific training, sentence calculation certification and ongoing development - Health and wellbeing: Employee Assistance Programme and wellbeing support - Discounts: Discounts across a wide range of retailers and services - Employee networks: Inclusive networks supporting collaboration, belonging and growth Let’s impact a better future, together. Apply today.
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On Street Operative
Serco Limited - London
£30784-30784 per annum
PermanentFull time
Serco Limited On Street Operative Location: Penton Street Depot, London, N1 9PT Salary: £30,784 pro rata plus excellent benefits Schedule: Permanent, Full-time, 40 hours per week, 4-6 days per week including weekends, 7-day shift patterns working 7am to 3.30pm or 11am to 7.30pm Ready to impact a better future? As an On Street Operative in our Micromobility – Citizen Services team, you’ll help keep London’s cycle hire scheme running safely and efficiently. From carrying out routine bicycle and e-Bike maintenance to ensuring bikes are available where customers need them most, your work will have a direct impact on the experience of thousands of people every day. Our work touches lives across the capital, supporting sustainable travel and helping communities make greener journeys. Working outdoors as part of a high-performing team, you’ll play an important role in creating impactful solutions that support growth, innovation and a positive impact on communities, while helping us impact a better future. What you’ll do as an On Street Operative - Carry out routine on-street maintenance, functional checks and basic repairs on bicycles and e-Bikes across the cycle hire scheme. - Replace and transport e-Bike batteries to maintain bicycle availability and meet customer demand. - Operate an e-Cargo Bike or e-Van to support battery distribution and operational activities. - Lock in and release bicycles at docking stations, ensuring roadworthy bikes remain available for customers. - Complete accurate electronic logging of work, parts usage and battery movements using mobile devices. - Provide excellent customer service and respond professionally to questions from customers, clients and members of the public. - Follow all health and safety, security, environmental and operational procedures while reporting any faults, risks or incidents. · To be successful in this role you will complete and pass a 3-day e-Cargo course as part of your onboarding Does this sound like you? - You have excellent customer service and communication skills and enjoy helping people. - You’re confident riding a bicycle in a busy urban environment and can pass an e-Cargo Bike assessment. - You’re comfortable using mobile devices and digital systems to record work accurately. - You have strong problem-solving skills and can work independently while contributing to team targets. - You understand the importance of health and safety and take pride in delivering high-quality work. What we offer - 25 days’ holiday plus bank holidays (and the option to buy up to five additional leave days each year) - Up to 6% contributory pension scheme - Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression. - Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service - Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel - Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity - Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds. Vetting and checks: This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively. Let’s impact a better future, together. Apply today. On Street Operative Location: Penton Street Depot, London, N1 9PT Salary: £30,784 pro rata plus excellent benefits Schedule: Permanent, Full-time, 40 hours per week, 4-6 days per week including weekends, 7-day shift patterns working 7am to 3.30pm or 11am to 7.30pm Ready to impact a better future? As an On Street Operative in our Micromobility – Citizen Services team, you’ll help keep London’s cycle hire scheme running safely and efficiently. From carrying out routine bicycle and e-Bike maintenance to ensuring bikes are available where customers need them most, your work will have a direct impact on the experience of thousands of people every day. Our work touches lives across the capital, supporting sustainable travel and helping communities make greener journeys. Working outdoors as part of a high-performing team, you’ll play an important role in creating impactful solutions that support growth, innovation and a positive impact on communities, while helping us impact a better future. What you’ll do as an On Street Operative - Carry out routine on-street maintenance, functional checks and basic repairs on bicycles and e-Bikes across the cycle hire scheme. - Replace and transport e-Bike batteries to maintain bicycle availability and meet customer demand. - Operate an e-Cargo Bike or e-Van to support battery distribution and operational activities. - Lock in and release bicycles at docking stations, ensuring roadworthy bikes remain available for customers. - Complete accurate electronic logging of work, parts usage and battery movements using mobile devices. - Provide excellent customer service and respond professionally to questions from customers, clients and members of the public. - Follow all health and safety, security, environmental and operational procedures while reporting any faults, risks or incidents. · To be successful in this role you will complete and pass a 3-day e-Cargo course as part of your onboarding Does this sound like you? - You have excellent customer service and communication skills and enjoy helping people. - You’re confident riding a bicycle in a busy urban environment and can pass an e-Cargo Bike assessment. - You’re comfortable using mobile devices and digital systems to record work accurately. - You have strong problem-solving skills and can work independently while contributing to team targets. - You understand the importance of health and safety and take pride in delivering high-quality work. What we offer - 25 days’ holiday plus bank holidays (and the option to buy up to five additional leave days each year) - Up to 6% contributory pension scheme - Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression. - Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service - Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel - Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity - Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds. Vetting and checks: This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively. Let’s impact a better future, together. Apply today.
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On Street Maintenance Operative
Serco Limited - London
£30784-30784 per annum
PermanentFull time
Serco Limited On Street Maintenance Operative Location: Penton Street Depot, London, N1 9PT Salary: £30,784 pro rata plus excellent benefits Schedule: Permanent, Full-time, 40 hours per week, Monday to Friday, working alternating weekly shifts, 7am to 3.30pm and 11am to 7.30pm Ready to impact a better future? As an On Street Maintenance Operative in our Cycle Hire team, you’ll help keep London’s cycle hire scheme safe, clean, and available for the communities that rely on it every day. Your work will support customers across the city while ensuring cycle hire stations and bicycles remain operational and ready to use. Every day brings something different. From maintaining docking stations and carrying out minor cycle repairs to redistributing bicycles and supporting customers, you’ll play a hands-on role in creating impactful solutions that keep people moving. Our work touches lives, and your contribution will have a positive impact on communities while helping to impact a better future. What you’ll do as an On Street Maintenance Operative - Clean and maintain cycle hire docking stations to agreed standards. - Use vehicles, equipment, tools, and cleaning materials safely and effectively. - Carry out hub duties, including moving and redistributing bicycles across key locations. - Complete minor bicycle maintenance and repairs on street. - Collect abandoned and damaged bicycles as directed by the Control Room. - Provide excellent customer service and engage positively with members of the public. Does this sound like you? - You have strong communication and people skills and enjoy working with customers. - You have knowledge of health and safety requirements in an operational environment. - You have experience using tools, equipment, or cleaning materials safely and effectively. - You have a genuine interest in cycling and experience riding or working with bicycles. - You’re flexible, resilient, and comfortable working outdoors in different weather conditions. What we offer - 25 days’ holiday plus bank holidays (and the option to buy up to five additional leave days each year) - Up to 6% contributory pension scheme - Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression. - Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service - Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel - Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity - Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds. Vetting and checks: This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively. Let’s impact a better future, together. Apply today. On Street Maintenance Operative Location: Penton Street Depot, London, N1 9PT Salary: £30,784 pro rata plus excellent benefits Schedule: Permanent, Full-time, 40 hours per week, Monday to Friday, working alternating weekly shifts, 7am to 3.30pm and 11am to 7.30pm Ready to impact a better future? As an On Street Maintenance Operative in our Cycle Hire team, you’ll help keep London’s cycle hire scheme safe, clean, and available for the communities that rely on it every day. Your work will support customers across the city while ensuring cycle hire stations and bicycles remain operational and ready to use. Every day brings something different. From maintaining docking stations and carrying out minor cycle repairs to redistributing bicycles and supporting customers, you’ll play a hands-on role in creating impactful solutions that keep people moving. Our work touches lives, and your contribution will have a positive impact on communities while helping to impact a better future. What you’ll do as an On Street Maintenance Operative - Clean and maintain cycle hire docking stations to agreed standards. - Use vehicles, equipment, tools, and cleaning materials safely and effectively. - Carry out hub duties, including moving and redistributing bicycles across key locations. - Complete minor bicycle maintenance and repairs on street. - Collect abandoned and damaged bicycles as directed by the Control Room. - Provide excellent customer service and engage positively with members of the public. Does this sound like you? - You have strong communication and people skills and enjoy working with customers. - You have knowledge of health and safety requirements in an operational environment. - You have experience using tools, equipment, or cleaning materials safely and effectively. - You have a genuine interest in cycling and experience riding or working with bicycles. - You’re flexible, resilient, and comfortable working outdoors in different weather conditions. What we offer - 25 days’ holiday plus bank holidays (and the option to buy up to five additional leave days each year) - Up to 6% contributory pension scheme - Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression. - Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service - Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel - Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity - Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds. Vetting and checks: This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively. Let’s impact a better future, together. Apply today.
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Community Healthcare Assistant | East of England Community Health and Care NHS Trust
Norfolk Community Health and Care NHS Trust - Norwich
£25,760 - £27,476 per annum
PermanentPart time
Are you a compassionate, enthusiastic Healthcare Assistant looking to make a real difference every day? We have an exciting opportunity to join our welcoming and supportive Community Nursing Team based at Norwich Community Hospital. You'll become part of a dedicated multidisciplinary team of Nurses, Healthcare Assistants, Nursing Associates and Assistant Practitioners, working together to deliver high-quality, person-centred care across the Norwich community. Our Community Nursing Service provides care predominantly in patients' own homes, including residential care homes and supported living complexes, we also provide some services within community clinic settings. As part of the Norwich Neighbourhood Team, you'll work alongside local service providers within the Primary Care Network to deliver integrated, community-based care. Together we are developing innovative services that enable patients to remain at home wherever possible, ensuring they receive the care and support they need in a coordinated and compassionate way. This is a varied and rewarding role where no two days are the same. You'll be supported by experienced colleagues, encouraged to develop your skills, and valued for the important contribution you make to improving the health and wellbeing of our patients. If you're passionate about providing outstanding care and want to be part of a friendly, forward-thinking team that works together to deliver exceptional community care, we'd love to hear from you. The workload requires a good range of clinical skills to be applied in managing our patients with varied health problems including the venepuncture, preforming ECGs, the taking and recording of patient observations such as blood pressure, diabetes management, traumatic, chronic and post-operative wound care, pressure ulcer prevention and management, catheter support, palliative and end of life care. Many of our patients will have complex multi-pathologies and so we aim to provide holistic, patient centred assessments and deliver individualised care. Full training will be given for all clinical skills as well as a comprehensive induction period. East of England Community Health and care NHS trust is committed to the development of future health clinicians and there will be an expectation that the Band 3 Health Care Assistant will be highly motivated team player that provides high standards of care to our patients. You will live, breathe and promote the NCH&C’s Behaviour Framework. All staff are required to respect confidentiality of all matters that they learn as a result of the employment with the Trust, including matters relating to other members of the staff and members of the public/patients. The post holder will need: 1. To work generically in provision of care, to patients under the supervision of a qualified practitioner, following a prescribed treatment/care plan in order to prevent admission to hospital. 2. Plan and prioritise own visits to delegated patients. 3. Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis. 4. Make basic judgements on patients’ response to prescribed treatment/care plans, and report findings to a qualified practitioner. 5. Liaise with other health care professionals as required. 6. Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy. 7. Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals. 8. Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. The taking of bloods, preforming ECGs, taking blood glucose results, wound care, administration of medication such as insulin. 9. Be responsible for ensuring equipment is used safely, following relevant training, and that it is maintained appropriately. 10. Demonstrate an awareness and understanding of consent, and gain consent as appropriate following organisational policies. 11. Share responsibility of indirect patient contact tasks, such as, answering telephones, arranging appointments, processing referrals and inputting activity data. 12. Undertake health promotion / education as required, e.g. smoking cessation, falls etc. 13. May be exposed to bodily fluids, infected material and blood products, therefore must utilise universal precautions and adhere to infection control policies. 14. Attend and contribute to multi-disciplinary team meetings and other meetings where appropriate. 15. Attend in-house and competency training as required in development of current job role. 16. Work predominately independently on specified tasks, with regular clinical support and supervision by a qualified practitioner. 17. Be aware of limitations of own scope of practice and competency, and when to involve a more senior practitioner, both in daily practice and in emergency situations. 18. Acknowledge and recognise peoples’ expressed beliefs, preferences and choices. 19. Demonstrate an awareness of clinical governance and risk management, and apply to work situation. 20. To provide peer support to other assistants. 21. Actively contribute to team working and express ideas on improving services for users and the team. 22. Share responsibility for maintaining store cupboards, cleaning specialist equipment and general housekeeping tasks. This job description is not exhaustive and may be amended from time to time in consultation with the post holder. The post holder will be required to undertake any other duties as may be required for the effective performance of the post. This advert closes on Wednesday 2 Sep 2026
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Support Worker
Advance -
Poole, South West
£13,897.95 to £13,897.95 a year
PermanentPart time
Position: Support Worker Location: Poole,Dorset Hours: 20 contracted hours per week (Weekend shifts Fri, Sat and Sun, between 7am - 10pm) Salary: £13,897.95 per annum (£13.33 p/h) Job ref: 5211 We regret to inform you that Advance is unable to accept any sponsorship requirements. About the Role: Would you like to work somewhere where you get to make a real difference every day? Are you caring, fun and up for a challenge? Are you looking for a career where you get to make a difference to people’s lives? Do you love the idea of no two days being the same? If so, we want to hear from you. Advance is looking for Support Workers in Poole to support customers with learning disabilities/ autism/ complex needs/ mental health conditions to live the lives they choose. We offer great benefits, flexible working and all the training and support you need to kick start a rewarding career in Social Care. Day to Day Activities: - Assisting with personal care and hygiene (if required) - Medication administration (if required) - Support with preparing and cooking meals - Support with attending medical appointments - Support with social activities - Support with independent skills - Support with domestic duties such as cleaning and laundry - Keeping accurate records and updating care plans as required - Keeping up to date with your training Advance is a great place to progress too; many of our Support Workers have gone on to be managers, and some have moved into roles in other areas of our business. Once you’re with us, there are genuine opportunities to learn, develop and build a long and rewarding career. Equally, there is the chance to work flexibly, fitting your role around your other life commitments. About the candidate: You don’t need to have previous experience working in care or support to be successful in this role. What matters are your values, your passion and determination to make a difference in the lives of people with autism or learning disabilities. If you think a Support Worker role sounds right for you, you will need to be: - Good at working on your own and within a team - Excellent at communicating with people - Able to complete quality support records - Able to work weekends - Able to work between 7am and 10:30pm - Ability to follow a Support Plan and Risk Assessments and maintain customer records - Need to be literate and numerate in English - Willingness and ability to achieve the Care Certificate For more information about the role please contact, Charlene Prentice on 07715001285 or Email:Charlene.Prentice@advanceuk.org between Monday - Friday 9am - 5pm About the organisation: Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard. We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations. Weare an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds. All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff. Benefits of working for Advance: We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits: - Flexible hours to fit around you and the needs of our customers - Paid mileage and travel time between appointments - Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours) - Sector specific training is provided as part of induction plus opportunities for professional development - Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more - Long service awards payable in 5 year increments - Golden Hello/refer a friend receive up to £500 - Cycle to work scheme - Access to our Employee Assistance Programme - Free DBS (Disclosures and Barring Service) - Excellent opportunities to progress your career within Advance - Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment) Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance. Safeguarding: At Advance, Safeguarding is embedded in our organisational culture — it’s reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level. As the organisation’s Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures. We believe that safeguarding is everyone’s responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support — or of any member of our team — please don’t hesitate to get in touch. 📧 Ryan.Brummitt@Advanceuk.org Together, we can ensure that Advance remains a safe, supportive and inclusive organisation for all. We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader. Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received. #INDADVPRI
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Support Worker
Advance -
Poole, South West
£26,058.65 to £26,058.65 a year
PermanentFull time
Position: Support Worker Location: Poole, Dorset Hours: 37.5 contracted hours per week (Mon-Sun, including weekends, days, evenings, and holidays) Salary: £26,058.65 per annum (£13.33 p/h) Job ref: 5212 We regret to inform you that Advance is unable to accept any sponsorship requirements. About the Role: Would you like to work somewhere where you get to make a real difference every day? Are you caring, fun and up for a challenge? Are you looking for a career where you get to make a difference to people’s lives? Do you love the idea of no two days being the same? If so, we want to hear from you. Advance is looking for Support Workers in Poole, Dorset to support customers with learning disabilities/ autism/ complex needs/ mental health conditions to live the lives they choose. We offer great benefits, flexible working and all the training and support you need to kick start a rewarding career in Social Care. You must have a full UK driving license as this customer has their own vehicle to access the community. Day to Day Activities: - Assisting with personal care and hygiene (if required) - Medication administration (if required) - Support with preparing and cooking meals - Support with attending medical appointments - Support with social activities - Support with independent skills - Support with domestic duties such as cleaning and laundry - Keeping accurate records and updating care plans as required - Keeping up to date with your training Advance is a great place to progress too; many of our Support Workers have gone on to be managers, and some have moved into roles in other areas of our business. Once you’re with us, there are genuine opportunities to learn, develop and build a long and rewarding career. Equally, there is the chance to work flexibly, fitting your role around your other life commitments. About the candidate: You don’t need to have previous experience working in care or support to be successful in this role. What matters are your values, your passion and determination to make a difference in the lives of people with autism or learning disabilities. If you think a Support Worker role sounds right for you, you will need to be: - Good at working on your own and within a team - Excellent at communicating with people - Able to complete quality support records - Able to work every other weekends - Able to work on a rolling 2 week rota working 5 days each week - Able to work between 7am and 10:30pm - Ability to follow a Support Plan and Risk Assessments and maintain customer records - Need to be literate and numerate in English - Willingness and ability to achieve the Care Certificate For more information about the role please contact, Charlene Prentice on 07715001285 or Email:Charlene.Prentice@advanceuk.org between Monday - Friday 9am - 5pm About the organisation: Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard. We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations. We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds. All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff. Benefits of working for Advance: We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits: - Flexible hours to fit around you and the needs of our customers - Paid mileage and travel time between appointments - Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours) - Sector specific training is provided as part of induction plus opportunities for professional development - Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more - Long service awards payable in 5 year increments - Golden Hello/refer a friend receive up to £500 - Cycle to work scheme - Access to our Employee Assistance Programme - Free DBS (Disclosures and Barring Service) - Excellent opportunities to progress your career within Advance - Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment) Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance. Safeguarding: At Advance, Safeguarding is embedded in our organisational culture — it’s reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level. As the organisation’s Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures. We believe that safeguarding is everyone’s responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support — or of any member of our team — please don’t hesitate to get in touch. 📧 Ryan.Brummitt@Advanceuk.org Together, we can ensure that Advance remains a safe, supportive and inclusive organisation for all. We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader. Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received. #INDADVPRI
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Waking Nights Support Worker
Advance -
Poole, South West
£25,016.30 to £25,016.30 a year
PermanentPart time
Position: Waking Night Support Worker Location: Poole, Dorset Hours: 36 contracted hours per week (Mon-Sun 10pm - 7 am, including weekends, and holidays) Salary: £25,016.30 per annum (£13.33 p/h) Job ref: 5215 We regret to inform you that Advance is unable to accept any sponsorship requirements. About the Role: Would you like to work somewhere where you get to make a real difference every day? Are you caring, fun and up for a challenge? Are you looking for a career where you get to make a difference to people’s lives? Do you love the idea of no two days being the same? If so, we want to hear from you. Advance are looking for Waking Night Support Workers in Poole, Dorset to support customers with learning disabilities/ autism/ complex needs/ mental health conditions to live the lives they choose. We offer great benefits, flexible working and all the training and support you need to kick start a rewarding career in Social Care. Waking Night Activities: - Assisting with personal care and hygiene (if required) - Ensuring the premises are secure and safe during the night - Supporting with meal times and food preparation (if required) - Medication administration (if required) - Support with independent skills - Keeping accurate records and updating care plans as required - Keeping up to date with your training - Supporting with regular checks on the customer to ensure their safety - Supporting with domestic duties such as cleaning and laundry Advance is a great place to progress too; many of our Support Workers have gone on to be managers, and some have moved into roles in other areas of our business. Once you’re with us, there are genuine opportunities to learn, develop and build a long and rewarding career. Equally, there is the chance to work flexibly, fitting your role around your other life commitments. About the candidate: You don’t need to have previous experience working in care or support to be successful in this role. What matters are your values, your passion and determination to make a difference in the lives of people with autism or learning disabilities. If you think a Support Worker role sounds right for you, you will need to be: - Good at working on your own and within a team - Excellent at communicating with people - Able to complete quality support records - Able to work every other weekends - Able to work a minimum of 4 nights 10pm - 7am - Ability to follow a Support Plan and Risk Assessments and maintain customer records - Need to be literate and numerate in English - Willingness and ability to achieve the Care Certificate For more information about the role please contact, Charlene Prentice on 07715001285 or Email:Charlene.Prentice@advanceuk.org between Monday - Friday 9am - 5pm About the organisation: Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard. We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations. We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds. All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff. Benefits of working for Advance: We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits: - Flexible hours to fit around you and the needs of our customers - Paid mileage and travel time between appointments - Sector specific training is provided as part of induction plus opportunities for professional development - Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more - Long service awards payable in 5 year increments - Golden Hello/refer a friend receive up to £500 - Access to our Employee Assistance Programme - Free DBS (Disclosures and Barring Service) - Excellent opportunities to progress your career within Advance - Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment) Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance. Safeguarding: At Advance, Safeguarding is embedded in our organisational culture — it’s reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level. As the organisation’s Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures. We believe that safeguarding is everyone’s responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support — or of any member of our team — please don’t hesitate to get in touch. 📧 Ryan.Brummitt@Advanceuk.org Together, we can ensure that Advance remains a safe, supportive and inclusive organisation for all. We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader. Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received. #INDADVPRI
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Support Worker
Advance -
Dorset, South West
£17,372.43 to £17,372.43 a year
PermanentPart time
Position: Support Worker Location: Ferndown, Dorset Hours: 25 contracted hours per week (Mon-Sun, including weekends, days, evenings, holidays and sleep in's) Salary: £17,372.43 per annum (£13.33 p/h) Job ref: 5213 We regret to inform you that Advance is unable to accept any sponsorship requirements. About the Role: Would you like to work somewhere where you get to make a real difference every day? Are you caring, fun and up for a challenge? Are you looking for a career where you get to make a difference to people’s lives? Do you love the idea of no two days being the same? If so, we want to hear from you. Advance is looking for Support Workers in Ferndown, Dorset to support customers with learning disabilities/ autism/ complex needs/ mental health conditions to live the lives they choose. We offer great benefits, flexible working and all the training and support you need to kick start a rewarding career in Social Care. Day to Day Activities: - Assisting with personal care and hygiene (if required) - Medication administration (if required) - Support with preparing and cooking meals - Support with attending medical appointments - Support with social activities - Support with independent skills - Support with domestic duties such as cleaning and laundry - Keeping accurate records and updating care plans as required - Keeping up to date with your training Advance is a great place to progress too; many of our Support Workers have gone on to be managers, and some have moved into roles in other areas of our business. Once you’re with us, there are genuine opportunities to learn, develop and build a long and rewarding career. Equally, there is the chance to work flexibly, fitting your role around your other life commitments. About the candidate: You don’t need to have previous experience working in care or support to be successful in this role. What matters are your values, your passion and determination to make a difference in the lives of people with autism or learning disabilities. If you think a Support Worker role sounds right for you, you will need to be: - Good at working on your own and within a team - Excellent at communicating with people - Able to complete quality support records - Able to work every other weekends - Able to work between 7am and 10:30pm - Ability to work sleep ins when required - Ability to follow a Support Plan and Risk Assessments and maintain customer records - Need to be literate and numerate in English - Willingness and ability to achieve the Care Certificate For more information about the role please contact, Tracy Cartwright-Terry on 01202 871714 or Email:Tracy.Cartwright-Terry@advanceuk.org between Monday - Friday 9am - 5pm About the organisation: Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard. We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations. We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds. All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff. Benefits of working for Advance: We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits: - Flexible hours to fit around you and the needs of our customers - Paid mileage and travel time between appointments - Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours) - Sector specific training is provided as part of induction plus opportunities for professional development - Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more - Long service awards payable in 5 year increments - Golden Hello/refer a friend receive up to £500 - Cycle to work scheme - Access to our Employee Assistance Programme - Free DBS (Disclosures and Barring Service) - Excellent opportunities to progress your career within Advance - Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment) Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance. Safeguarding: At Advance, Safeguarding is embedded in our organisational culture — it’s reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level. As the organisation’s Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures. We believe that safeguarding is everyone’s responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support — or of any member of our team — please don’t hesitate to get in touch. 📧 Ryan.Brummitt@Advanceuk.org Together, we can ensure that Advance remains a safe, supportive and inclusive organisation for all. We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader. Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received. #INDADVPRI
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Support Manager
Advance -
Leicestershire, Midlands
£32,654.31 to £32,654.31 a year
PermanentFull time
Position: Support Manager Location: Leicestershire Hours: 37.5 contracted hours per week Salary: £32,654.31 per annum Job ref: 5216 We regret to inform you that Advance is unable to accept any sponsorship requirements. Are you motivated, competent and experienced? Then we have the job for you, apply below or contact us for more information. About the Role: Would you like to work somewhere where you get to make a real difference every day? We are seeking a highly motivated Support Manager to work with the Operations Manager in leading and directly line managing a support team in Leicestershire to deliver the highest quality of support to a group of adults with learning disabilities in their own homes. You will lead as an exemplary role model to achieve outstanding, personalised support, and high levels of regulatory compliance, ensuring our customers are at the heart of all we do, and their needs are met. Ensuring your team feel valued and supported, providing them with a full understanding of what is expected of them and giving them the skills and tools to undertake their role to the best of their abilities. Success in this role means that individuals get the highest quality support and live their best lives. Key Responsibilities: - Lead and directly manage a team of support workers, ensuring high-quality, personalised support - Act as an exemplary role model to staff, ensuring that customers remain at the heart of all services provided - Ensure compliance with company policies, industry regulations, and legal requirements - Support customers with mental health conditions and learning disabilities across - Develop and maintain a strong working relationship with key stakeholders, customers, families, and external agencies - Manage and resolve staff issues effectively, ensuring adherence to policies and procedures - Conduct risk assessments and crisis management, including de-escalation techniques - Oversee quality assurance, ensuring service delivery meets and exceeds expectations - Promote staff development through training, performance management, and supervision - Ensure confidentiality and compliance with the Data Protection Act (DPA) 2018 and General Data Protection Regulations (GDPR) - Work flexibly, including occasional weekends, bank holidays, and sleep-in duties if required - Contribute to business development and service growth initiatives Person Specification Essential: - Minimum of 2 years of experience in adult care, supporting individuals with mental health conditions and learning disabilities - Previous experience in team leadership and staff management within the health and social care sector - Strong understanding of person-centered care and complex mental health conditions - Strong IT literacy, including experience with digital care systems - Ability to work under pressure, manage time effectively, and meet deadlines - Excellent verbal and written communication skills - Commitment to ongoing training and professional development - Business development experience with a drive to expand services - UK driving license - NVQ Level 5 in Health and Social Care (or equivalent qualification) or willing to achieve Desirable: - Experience working alongside Support Managers and Operations Managers in a similar role - Understanding of health and social care compliance frameworks - Knowledge of stakeholder engagement and relationship management For more information about the role please contact, Kavita Patel, Email: Kavita.Patel@advanceuk.org About the organisation: Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard. We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations. We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds. All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff. Benefits of working for Advance: We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits: - Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours) - Sector specific training is provided as part of induction plus opportunities for professional development - Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more - Long service awards payable in 5 year increments - Golden Hello/refer a friend receive up to £500 - Cycle to work scheme - Access to our Employee Assistance Programme - Free DBS (Disclosures and Barring Service) - Excellent opportunities to progress your career within Advance - Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment) Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance. Safeguarding: At Advance, Safeguarding is embedded in our organisational culture — it’s reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level. As the organisation’s Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures. We believe that safeguarding is everyone’s responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support — or of any member of our team — please don’t hesitate to get in touch. 📧 Ryan.Brummitt@Advanceuk.org Together, we can ensure that Advance remains a safe, supportive and inclusive organisation for all. We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader. Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received. #INDADVPRI
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