Self Help Coach
Link Group Limited - FK2 7EY
£29,249 to £32,093 a year, pro rata
HybridContractPart time
The purpose of the job is to provide a self-help service which supports people to develop tools and techniques to better manage mild to moderate mental health issues.
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Community CAMHS Consultant Psychiatrist - Medway | Kent and Medway Mental Health NHS Trust
Kent and Medway NHS and Social Care Partnership Trust - Gillingham
£113,565 - £150,569 per annum
PermanentFull time
An exciting opportunity has arisen for a Consultant Psychiatrist to join our dedicated Medway CAMHS team. The Medway CAMHS Community team provides a service to children and young people (under the age of 18 years) living in Rochester, Gillingham, Chatham, and Strood. Rochester has a CYP population of 5 156, Gillingham has a CYP population of 18 203, Chatham has a CYP population of 13 583, and Strood has a CYP population of 6004. The team is a generic Tier 3 CAMHS team who undertake assessment and treatment of a range of disorders in children and young people including ADHD, ASD, Mood disorders, Psychosis, PTSD, Anxiety disorders, emerging personality disorders and challenging behaviour. Successful applicants will ideally have MRCPsych or equivalent and be on, or within six months of inclusion on, the Specialist Register. You will be fully registered with the GMC, and have Approved Clinician status and S12 approval under the Mental Health Act (or have eligibility for it and be able achieve this on appointment). 1. To act as an autonomous, registered practitioner who is legally and professionally accountable for own unsupervised actions guided by the professional code of conduct and Trust guidelines and protocols. 2. The post holder will have full registration with a licence to practice on the General Medical Council (GMC). 3. Further professional knowledge will have been gained through accredited courses, workshops, study, and in-house training programmes. 4. To be responsible, and accountable, for service delivery to clients/patients. 5. To be able to assess and develop care plans to meet the complex needs of patients with a variety of conditions. This includes chronic, acute, and palliative care within own competencies, recognising own limitations and seeking advice when necessary. This will include continuously evaluating and acting on outcomes. 6. To be able to initiate referrals to other health professional specialist services and agencies. 7. To provide patients and relatives with information and education thus ensuring they have meaningful choices that promote dignity, independence, and quality of life. 8. To ensure practice is supported by research, evidence-based practice, literature, and peer review. We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated ‘Good’ by the Care Quality Commission (CQC). Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD. Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve. Our vision is simple: we are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident. Join us if you share our passion for better mental health care and want to be part of a team that’s working well together. *PLEASE NOTE: this job description is currently pending approval from the Royal College of Psychiatrists* For detailed information regarding the role, please refer to the attached job description and person specification. The job description will provide you with the main duties and responsibilities of the role. The person specifications will detail the qualifications, knowledge, skills and experience required for the role. Part time or job-share applications are welcome. Our Benefits Here are just some of our Benefits: 1. A recruitment bonus of £15,000* 2. Financial support for relocation of up to £8,000* 3. Easy access to inhouse research team and academic opportunity through Kent’s own Medical school 4. Generous annual leave and study leave entitlement and access to the fantastic NHS pension scheme 5. Holiday of a Lifetime Scheme – Bank your annual leave to save up for that all important extended break 6. Flexible working - just ask and we will try to help 7. Excellent Learning and Development opportunities - We offer doctors at all grades the chance to engage in leadership, educational, research, quality improvement development and seek growth opportunities tailored to their areas of interest 8. Free access to an independent counselling service 9. Blue Light Card - A discount service for the NHS, with thousands of amazing discounts 10. Car lease scheme 11. A variety of staff network forums which empower, support and encourage network members and allies, to reflect KMMH values and promote equality and diversity. *If you would like further information, or to know the full terms of the Recruitment Bonus and/or Relocation Allowance, then please contact our Medical Staffing Team:kmmh.medical.staffing@nhs.net This advert closes on Wednesday 16 Sep 2026
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Senior Clinical Pharmacist | Kent and Medway Mental Health NHS Trust
Kent and Medway NHS and Social Care Partnership Trust - Folkestone,
£57,528 - £64,750 per annum
PermanentFull time
We are looking for an enthusiastic, motivated, and committed pharmacist to provide high-quality clinical pharmacy service to the South Kent Coast Community Mental Health Together team (CMHT) If you're looking for an innovative clinical role, that is at the forefront of delivering patient-tailored care within the local community, with exciting opportunities for professional development and a good work-life balance, then look no further. This exciting role was created as part of the Kent and Medway Community Mental Health Transformation Programme designed to support patients, with severe mental illness (SMI), live fulfilling independent lives in the community. You will need to have an independent prescribing qualification or be working towards it, a post-graduate qualification in pharmacy, and mental health experience. On-going training and clinical supervision will be provided by the lead clinical pharmacist for the community service line and Consultant Psychiatrists. You will be supported by a CMHT-based Pharmacy Technician; further support will be available from the Trust-wide Pharmacy Team, including CMHT-based pharmacists. Our pharmacists are provided with opportunities for personal growth and development, including support for post-graduate qualifications in mental health pharmacy and NHS leadership courses. As you will be required to travel between Folkestone, Dover and Deal localities, driving would be desirable. • You will take on operational responsibility for the safe and effective delivery of medicines management services within their Community Mental Health Together Team. • You will facilitate pharmacy-led clinics and reviews to support, monitor, and review patients requiring advice and guidance in regards to prescribed medications. • You will also be required to network and drive innovation in mental health medicines optimisation across the primary and secondary care interface, supporting people with mental health conditions closer to their communities and homes. • The role involves working in partnership with GPs, primary care pharmacists, and pharmacy technicians, in addition to KMMH pharmacy team and clinicians in secondary care. We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated ‘Good’ by the Care Quality Commission (CQC). Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD. Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve. Our vision is simple: we are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident. Join us if you share our passion for better mental health care and want to be part of a team that’s working well together. We are serious about diversity and inclusion, and we are working hard to build this into our DNA. We warmly welcome applications for any of our roles from people from diverse backgrounds, and we are proactively encouraging applications from under-represented communities for our more senior roles, like this one. Please refer to the attached job description for full details and main responsibilities of the role. This advert closes on Wednesday 16 Sep 2026
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Customer Service Advisor
Kier Group
PermanentFull time
We're looking for a Customer Service Advisor to join our team based in Huntingdon. Location: HuntingdonHours: 37 hours per week - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role. As a Customer Service Advisor, you'll be a vital point of contact for our customers, managing appointments and delivering exceptional service. This role offers you the opportunity to make a real difference in people's lives whilst working in a supportive and collaborative environment. You'll be part of a team that values your contribution and provides the tools you need to succeed. What will you be responsible for? As a Customer Service Advisor, you'll be working within the team, supporting them in delivering excellent customer service. Your day to day will include: -Planning and confirming appointments with customers using various communication methods including phone, social media, live chat and WhatsApp -Handling customer queries and directing questions to the appropriate teams for resolution -Managing your workload proactively to meet key targets and performance measures -Keeping systems and databases updated at all times to ensure accurate information -Supporting process improvements to enhance first time resolution for customers What are we looking for? This role of Customer Service Advisor is great for you if: -You have experience within a customer service environment, particularly over the phone -You possess excellent IT and communication skills -You enjoy working collaboratively with others to reach effective solutions -You're someone who delivers on promises and approaches work with care and attention -You're clear and disciplined in your approach, with a focus on delivering for customers We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. If you would like to explore more about the incredible growth and scale of our water business, dive into our diverse project portfolios, and uncover both current and future career opportunities. You can see more information about our water business here. There's never been a better time to get involved, register your interest today and take the first step toward a rewarding career with us! Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to #joinkier.
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Female* PA/Support Worker in Burgess Hill (Ad Hoc hours mainly in School Holidays) LR9150
Independent Lives - Burgess Hill
from £12.71 an hour
On-sitePermanentPart time
Female* Personal Assistant / Support Worker in Burgess Hill (Ad Hoc hours mainly in School Holidays) Ref: LR9150 Location: Burgess Hill Details This role is to support a Woman The candidate should be a woman* Drivers licence required: Yes Own vehicle needed: Yes Employment status: Employed or Self-employed Hours per week: Flexible, with ad hoc support during term time including some weekend work. During school holidays, we anticipate around 10 hours per week initially, with the opportunity for this to gradually increase over time. Hourly pay rate: £12.71 employed if self employed please apply with your rates, terms and availability. - We’re looking for a kind, reliable and enthusiastic Personal Assistant / Support Worker to support our lovely, friendly 19-year-old daughter. She loves getting out and about and enjoys animals, zoos, theme parks, arts and crafts, swimming, going to the gym and trying new activities. We’re looking for someone who can share these experiences with her, help her grow in confidence and support her on her journey towards greater independence. The role will involve enjoying fun days out at zoos, theme parks and other attractions, getting creative together with arts and crafts, supporting her at the gym and swimming, and encouraging her to develop greater independence with everyday tasks. You’ll also help her build confidence when out in the community and support her to take part in activities she enjoys. A full driving licence and access to your own car are essential, as you will need to drive her safely to activities and days out. The hours are flexible, with ad hoc support during term time with some weekend work. During school holidays, we anticipate around 10 hours per week initially, with the opportunity for this to gradually increase over time. We’re looking for someone who is friendly, upbeat, patient and supportive, and who is happy to get involved in community-based activities. You should be able to encourage independence in a positive and gentle way. Previous experience working with young people or people with additional needs would be helpful, but it is not essential. What matters most is that you are caring, reliable, enthusiastic and enjoy helping someone get the most out of life. If you think you could be a good match and would enjoy helping our daughter have fun, build confidence and become more independent, we’d love to hear from you. - Duties include: - Personal grooming - Eating and drinking assistance - Other relevant duties as required - Transportation - Companionship - Dressing / undressing Candidate qualities: - Respectful of the employer's privacy and confidentiality - Reliable with good timekeeping - Able to both follow instructions and work on own initiative - Hygienic, tidy and well organised - Fit and healthy to undertake the required duties - Patient and possess excellent interpersonal skills - Honest and cheerful - Creative - Able to speak and read English to a reasonable standard - Must be comfortable with pets - Able to always work to high standards of health & safety Additional requirements Non-smoker preferred or someone willing to refrain from smoking during working hours Notes: All applicants must have the right to work in the UK and be willing to undertake an Enhanced Disclosure & Barring Service check if required. If the role is offered on a self-employed basis, you will be responsible for the cost of your own DBS check. If you are successful in your application for this position, you will be either engaged directly or employed by the individual employer and not by Independent Lives. The role may be offered on an employed or self-employed basis, depending on the suitability and agreement with the employer. If the role is employed, you will be entitled to holiday pay and issued an employment contract. Please note: If you do not hear back within three weeks of applying, unfortunately your application has not been successful on this occasion. *Exemption for gender is claimed under the Equality Act 2010 Part 1 Schedule 9
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PA/Carer DP8467
Independent Lives - Horsham
from £16 an hour
On-sitePermanentPart time
PA/Carer Ref: DP8467 Location: Horsham Town Centre, Horsham Details This role is to support a Man Drivers licence required: No Hours per week: 2 hours per week (either on Mon, Tues, Thurs or Fri - TBC) Hourly pay rate: £16 per hour - I am a 60-year-old able-bodied man requiring support for 2 hours per week to maintain a safe and habitable home environment. I require a flexible PA with excellent personal skills and preferably experience of supporting people with Acquired Brain Injury and knowledge of the complex mental health issues involved in long term hoarding, to support with making and maintaining a safe and habitable home environment utilising a respectful and person-centred approach to build trust and rapport. I am concerned about nature, plants, wildlife and animals and I require a PA to be diplomatic and respectful of my views which may be unconventional. I am not religious and ask that my PA does not discuss politics or religion with me. It is important to me to be as independent as possible but I recognise I need support with processing tasks. - Duties include: Domestic tasks: - Keep the small hallway clear as is required by the Local Authority Landlord – and remind me of why it is necessary – to keep the entrance / exit clear in case of emergencies and to support my tenancy requirements - Support me to see through my plans to: wash clothes, clean bathroom and kitchen, keep floor spaces clean and clear for safe access, change and wash bedding as needed, ensure food waste is not left, check and clean fridge - Support over time to clear the bed, kitchen and bathroom to facilitate usable space and put things where I intend for them to go (where I need to put them). - Remind me that although I find it difficult, I have agreed to engage with this support for my own safety and wellbeing and the safety of those who support me. Social tasks: - Build rapport with me. I may want to talk about my interests. - Support with phone calls and appointments as needed. - Liaise with my admin support to make available any paperwork found in the course of cleaning and tidying Personal tasks - I can complete personal care myself, but require prompting as and when needed Candidate qualities - Respectful of the employer's privacy and confidentiality - Reliable with good timekeeping - Able to both follow instructions and work on own initiative - Fit and healthy to undertake the required duties - Patient and possess excellent interpersonal skills - Honest and cheerful - Creative - Able to speak and read English to a reasonable standard - Able to always work to high standards of health & safety - Proactive with support using a solution focussed approach (not using open ended questions which he struggles with) - Be flexible with support times Notes: All applicants must have the right to work in the UK and be willing to undertake an Enhanced Disclosure & Barring Service check if required. If you are successful in your application for this position, you will be either engaged directly or employed by the individual employer and not by Independent Lives. The role may be offered on an employed or self-employed basis, depending on the suitability and agreement with the employer. If the role is employed, you will be entitled to holiday pay and issued an employment contract. Please note: If you do not hear back within three weeks of applying, unfortunately your application has not been successful on this occasion.
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Junior Clinical Fellow - Neonatology | Barking Havering and Redbridge University Hospitals NHS Trust
Barking Havering and Redbridge University Hospitals NHS Trust - Romford
£54,499 per annum inclusive
ContractFull time
An exciting opportunity has arisen to join our Neonatal Team as a Clinical Fellow in Neonatology. This clinical role will complement our services to continue the delivery of high-quality care to our large East London population, and the successful candidates will benefit from a wide exposure and training in the intensive and routine care of preterm and term born neonates. Duties for the post holder will be on our neonatal units, labour ward, and postnatal wards. The rota involves daytime and night duties and is compliant with the European Working Time and the Deanery Directives. Full induction to operations, duties and responsibilities will be provided. The successful candidate will be part of the Neonatology medical establishment, will be expected to take an active team-role in managing the patients, and will have an assigned educational supervisor for his/her continuous professional development. We’re an organisation that is getting better and better and our improvements are driven by a determination to deliver care we’re proud of and our patients are happy with. They are benefitting from a new electronic patient record (we were the last acute trust in London to introduce one) and our maternity services have been rated good by the Care Quality Commission. We operate from two main sites – KGH in Goodmayes and Queen’s Hospital in Romford. We have two busy emergency departments with more than 346,000 people visiting them last year. We’re campaigning to secure the £35m we need to transform the A&E at Queen’s and get rid of corridor care. We’re proud of our regional Neurosciences Centre, Radiotherapy Centre and Hyper Acute Stroke Unit. We’re also part of the North East London Cancer Alliance. We run a Women’s Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George’s Health and Wellbeing Hub. These CDCs are open 12 hours a day, 7 days a week. The majority of our 8,400 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We’re proud to be a London Living Wage employer. For further information on this role, please see the attached detailed Job Description and Person Specification. The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application. Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form. Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Rachna Srivastava, Recruitment Advisor, on 01708 435000 ext. 5904. Further details regarding the post may be obtained by contacting the manager as per the contact details below This advert closes on Sunday 13 Sep 2026
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Senior Bid Manager
Kier Group
PermanentFull time
We're looking for a Senior Bid Manager to join our Strategic Projects team at Kier Group. Location: Flexible. National remit with ability to travel to main city hubsHours: Full time - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role. This is an exciting opportunity to join Kier Construction Strategic Projects, where you'll be at the heart of shaping our most important bids across health, defence, justice and borders, science and technology, and higher education sectors. This role goes beyond traditional bid management, you'll be thinking strategically, planning for the long term, and leading complex pursuits that position us as the partner of choice for our clients. You'll work collaboratively with talented colleagues and external partners to create industry-leading proposals that truly reflect what our clients need. What will you be responsible for? As a Senior Bid Manager, you'll be working within the Strategic Projects team, supporting them in delivering high-quality bids and leading key strategic pursuits. Your day to day will include: -Leading strategic bids and developing effective win strategies with internal and external stakeholders -Creating and owning bid programmes, ensuring timely delivery of quality, technical, and commercial requirements -Writing and reviewing compelling quality responses that showcase our strengths and win themes -Managing bid governance processes, tracking risks, and identifying differentiation opportunities -Mentoring and guiding other bid managers, contributing to continuous improvement of our bid management practices What are we looking for? This role of Senior Bid Manager is great for you if: -You have extensive experience developing bid-win strategies and delivering high-quality bids to tight deadlines -You possess excellent organisational and communication skills with a keen eye for detail -You're confident collaborating with and managing others to achieve shared goals -You're proficient in using Microsoft suite of tools -You have some experience across sectors such as health, defence, justice, science and technology, or higher education We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to #joinkier #LI-AS2
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Support Worker
United Response
£20,000 to £30,000 a year
PermanentFull time
Position: Support Worker Location: Harrogate Hours: 37.5 Salary: £13.25 per hour Applicants must have the legal right to work in the UK and be currently resident within the United Kingdom. Visa sponsorship is not available for this role. United Response are looking for a full time support worker with experience in challenging Behaviour and lone working for our service in Harrogate. Our support workers are the heart of everything we do. We want you to empower the people we support to live their lives how they want to, whether that’s travelling the world or spending time in their local park! All we ask is that you have the commitment and drive to encourage and guide the people we support to make this happen. This position is all about building relationships with the people you will be supporting while helping them with their day-to-day routine in line with their personal support plans such as dressing, personal care, finances, medication, attending any appointments along with employment, Volunteering and hobbies. About you We are seeking dedicated, compassionate, and proactive individuals to join our team. While previous experience in social care is not essential, it is vital that you bring empathy, integrity, and a genuine commitment to treating others with dignity and respect. Comprehensive training will be provided, both online and in person, to support you in your role. In return, we will help you build a rewarding career along with the following benefits; Enhanced company sick and maternity/paternity pay Your wellbeing matters to us, so we provide 2 wellbeing days per year Access to Blue Light Discount Card and Costco membership* T&C's apply Access to free occupational health, physiotherapy, counselling, wellbeing and advice services Fully paid training and access to nationally recognised qualifications/apprenticeships Generous annual leave allowance, so you can balance your work and personal life. Our UR STARS recognition program rewards for individuals and teams who go above and beyond. Work place pension scheme Long service awards recognising loyalty to the people we support and the organisation Travel to work scheme (season ticket loan) Access to an online shopping platform with discounts from over 3,500 retailers Are you ready to have a meaningful impact on someone's life? Are you compassionate to others? Are you dedicated to making a difference? Then we want to hear from you United Response is not just a social care provider – we're a well-respected charity dedicated to championing the rights of people with learning disabilities, autistic people and those with mental health needs. Our mission is to empower these individuals to live, work, and actively participate in their communities, free from discrimination and unnecessary obstacles. In everything we do, we strive to be Connect, Empowered, Bold and Driven. United Responses’ culture of inclusion, and our focus on health and wellbeing and working models helps ensure that everyone – regardless of background – feels included and can be the best they can be. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.We believe we are made stronger by the unique capabilities and qualities that each person brings to our organisation and we invest in our employees to inspire confidence and help everyone realise their full potential. United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with mental and or physical disabilities including guaranteeing an interview for disabled applicants who meet the minimum criteria. We are interviewing on a rolling basis, so early applications are encouraged. This role is subject to a DBS check, the cost of which will be covered by United Response. Please note, we reserve the right to close this vacancy early should we receive a high volume of suitable applications, early application is strongly encouraged. #supportworker #charity #support #care #socialcare.
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Senior Business Officer
Cambridgeshire County Council - Cambridge
£31,537 to £33,699 a year
PermanentFull time
The Adults, Health & Commissioning Senior Business Officer role is central to the quality care and services we deliver across Cambridgeshire. From day one, we invest in our Business Support Team, offering sector-leading pay, benefits and training to support a meaningful career where you will make a difference every day. We are looking for one dedicated, full time Senior Business Officer to join us permanently in supporting our team, and we are committed to finding the right fit for this important role. The successful candidate will join a team of motivated professionals, collaborating with a range of specialists within Prevention & Early Intervention, to deliver the best outcomes for residents of Cambridgeshire. This role requires leadership, flexibility, proactivity in problem solving, and positive engagement with colleagues, partners, and service providers alike. We offer a hybrid working approach, allowing you to work from both an office location and home, once fully trained. With multiple locations across Cambridgeshire, your office base will be assigned on appointment. The closing date is 20th September 2026. Interviews will be held face-to-face at New Shire Hall, Alconbury Weald, Huntingdon PE28 4YE, week commencing 28th September 2026. Our benefits We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage… A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme Take your bank holidays flexibly to better suit your personal circumstances Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth Paid volunteering hours each year so you can make a positive impact on our community during your normal working day Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network Opportunities to nominate and receive Employee Recognition Awards An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes Take a look at our Employment Benefits Brochure attached to this advert to find out more. What will you be doing? This role offers the opportunity to make a real impact, with key duties that include: Leading and motivating a team of Business Officers, ensuring their success through regular coaching and support, and overseeing their daily activities and workloads. Managing and processing incoming phone calls and correspondence with service users, their relatives and Community, Health, and Social Care professionals. Scheduling of care visits, and inputting and maintaining sensitive information across multiple databases, ensuring compliance with GDPR. Coordinate and support ongoing projects, contributing to the continuous improvement of our services. Collaborate with other Senior Business Officers to maintain consistency and excellence in our practices. Support changes that impact the Business Support workforce within the Adults Health & Commissioning Directorate and provide advice to service/team managers and their teams. For further details, please check out the job description and person specification. About you To thrive in this role, you will have: Strong management skills as you will be line managing and mentoring business officers. Proficiency with Windows & Microsoft Office applications (including Word, Excel, Outlook, PowerPoint and Internet) and the ability to learn new IT systems effectively. Strong communication skills, both verbal and written along with a collaborative team spirit and a positive, can-do attitude. A proactive approach, demonstrating initiative and a commitment to delivering high-quality customer service. A solid understanding of GDPR regulations. You will also be: Empathetic and caring with the ability to remain calm and emotionally resilient. Flexible and able to embrace change and support new ways of working. Proactive in learning and personal development. Able to travel to and work within Cambridgeshire County Council offices. If you would like further information or would like to chat about this opportunity, please contact: Donna Bay - donna.bay@cambridgeshire.gov.uk If this sound like you, and you are ready to join a team dedicated to making a difference, please submit your application along with a supporting statement addressing the essential criteria outlined in the Person Specification. We look forward to hearing from you! About us Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes. Our four values are central to our culture, driving everything we do. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions. Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action. We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch. Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion. https://www.cambridgeshire.gov.uk/council/jobs-and-careers
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