Service Lead
Real Life Options
£27,310 to £27,310 a year
PermanentFull time
Service Lead Full Time - 39 Hours per Week Locations: Ripley, Nottingham & Long Eaton Salary £27,310 per annum Due to an increase in service delivery hours, we have an exciting opportunity for a dedicated and motivated Service Lead to join our team, supporting services across the Ripley, Nottingham and Long Eaton areas. This is an excellent opportunity for someone with supervisory experience who is passionate about delivering high-quality, person-centred support. As a Service Lead, you will act as a role model for support staff, providing leadership and guidance while overseeing the day-to-day operation of supported living services. About the Role You will be responsible for: Leading and supporting staff teams to deliver outstanding, person-centred care. Managing the day-to-day running of the services. Participating in an on-call rota for your allocated locations. Attending and contributing to team meetings and service user reviews. Ensuring safe and effective medication management procedures are in place. Supporting service users to achieve positive outcomes and reach their individual goals. Undertaking delegated management responsibilities that contribute to the overall effective operation of the services. Contributing to assessments, support planning, and the development of Person-Centred Plans. Working collaboratively with colleagues to ensure plans are implemented effectively and consistently. About Our Services We deliver creative, dynamic and person-centred support to adults living in shared supported living properties and individual tenancies. Our focus is on empowering people to live as independently as possible, make meaningful choices, and enjoy full and active lives within their local communities. As a Service Lead, you will play a key role in ensuring the people we support receive tailored support that promotes independence, inclusion, and wellbeing. What We're Looking For Essential requirements include: A full UK driving licence - Mileage expenses are claimable when travelling between services. Proven experience supporting people with learning disabilities within a supported living or enabling environment. A strong commitment to the principles of community-based care. An understanding of the social, personal, physical, occupational and leisure needs of adults with learning disabilities. Knowledge and understanding of supporting people with learning disabilities, multiple disabilities, and complex needs. Previous supervisory or leadership experience within a care and support setting. Why Join Us? This is a rewarding opportunity to make a real difference in people's lives. You will support individuals to achieve their personal goals, maximise their independence, and live fulfilling lives as valued members of their communities, while ensuring all services reflect and promote Real Life Options' values. If you are passionate about person-centred support and ready to take the next step in your career, we'd love to hear from you.
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Support Worker (Residential Services)
The Northam Care Trust - EX39 3QB
£13.04 to £13.54 an hour
On-sitePermanentFull time
JOB DESCRIPTION Summary of Role The key purpose of the role is to provide excellent support to people with disabilities whilst respecting their preferences and choices, enabling them to participate in their community as valued citizens. Providing person-centred support, in response to each individual’s needs and aspirations, will require the post holder to be flexible and responsive to change. It is likely to involve working evenings, weekends and overnight (either waking or sleep-in). The post holder will be supporting people in registered care, single occupancy homes, in their family home, in shared supported living or community-based services. You will be assigned to either a registered care service, an individual or a group within a defined geographical area – this may change from time to time. Regardless of the service or location, the role of a support worker involves supporting each individual to take as much control in their life as possible, and to exercise their rights, responsibilities and obligations as citizens. Main Responsibilities: • Promote individuality, identity, rights, choice, privacy, independence, dignity, respect and partnership. • Promote equal opportunities and challenge prejudice or discrimination; through formal and safeguarding procedures where appropriate. • Ensure people with learning disabilities are safeguarded from abuse and to report any instances of alleged abuse which you witness or become aware of. • To support people to express their aspirations, develop new skills and to recognise and use their talents through person centred planning. • To support people to achieve their personal outcomes in relation to managing their daily life. This could include improved communication opportunities, better health, support to manage money, use transport, keep their home clean, prepare meals, use community leisure facilities, visit family and friends, and attend school, college or work. • Where required to support people through physical care, assistance or prompting in accordance with the individual’s care plan, respecting their dignity and preferences. This could include supporting people to wash, dress, take medication or manage their continence. • Assist people to access mainstream and specialist services and agencies that promote their health and wellbeing. • Keep good records, communicate effectively and share information as appropriate whilst maintaining confidentiality and data protection requirements in line with TNCT policies. • Understand each person’s preferred method of communication, demonstrating active listening and always encouraging their communication, for example through words, pictures, signing, technology or behaviour. • Where people do not have capacity to make some decisions in their life you will offer support, guidance and advice that is in their best interest and follow the relevant processes under the Mental Capacity Act. • To support people with trying new things through positive risk taking in collaboration with the wider circle of support and seeking relevant professional advice. • To support people to maintain important relationships and grow their social networks, acting as an advocate or mediator where necessary. • Be an effective team member, demonstrating flexibility and resourcefulness, and co-operate with colleagues and other people in the best interest of people you support. • Work within TNCT’s policies and procedures. • Comply with all aspects of statutory and local regulations in respect of Health, Safety and Environment. • To attend or complete any face to face or online training as requested. This list is not exhaustive and may vary between different types of support service. Values • Staff adhering to our Organisational Excellence-Values and Behaviours policy The Northam Care Trust will: • Ensure that you are equipped with the necessary skills and knowledge you need to undertake this role. • Provide supervision, appraisal, team meetings, training and access to career development opportunities. • Offer additional training opportunities to enhance your career opportunities. PERSON SPECIFICATION Essential Criteria • Passionate about making a difference in the life of people with Learning Disabilities • Clear written and verbal communication style. • Basic IT skills and numerical ability. • To be willing to undertake required training, sometimes outside normal working hours. • To be willing and able to drive or travel between locations as required (depending on which service appointed to) • To be available for flexible working patterns including evenings, weekends, sleep-ins and nights as required. Desirable Criteria • Experience of supporting people or of working in a social care setting. • Social care qualification or equivalent. Location: Bideford, Devon
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Support Worker
Bield Housing and Care - EH16 4BD
£13.66 to £14.07 an hour
On-sitePermanentPart time
NEW Support Worker Role in Edinburgh! Are you passionate about making a positive difference in people’s lives? Join our team as a Support Worker at Castlebrae Glebe and be part of a compassionate and dedicated team committed to providing exceptional care and support to our service users. As a Support Worker, you’ll make a real difference every day by assisting individuals with daily activities, promoting independence, and helping to create a welcoming and supportive environment. Whether you’re experienced or new to care, we offer comprehensive training and development to support you. Please note for this role, and for genuine occupational requirement reasons, we are looking to appoint Female Support Workers (exemption under the Equality Act 2010 Part 1 Schedule 9). Hours of employment: 32 hours a week on a shift Rota of 4 days a week. 1 hour unpaid break The Role In your role as Support Worker, you will provide care and support to individuals in their own homes including: - Assisting with household tasks - Assisting and supporting with personal care, including intimate personal care - Medication prompting/ administering About You You will: - Have good communication skills, both verbal and written - Have the ability and initiative to work on a lone working basis - Have good time keeping, time management and organisational skills - Hold an SVQ2 in Health and Social Care, or have the ability and willingness to undertake this qualification - Be required to obtain registration with the Scottish Social Services Council (SSSC) within 6 months of taking up the post About the Benefits - Full Induction - PVG costs paid for employment opportunities, 50% for Casual Workers - Free core training - SSSC Registration costs reimbursed for employment opportunities - Occupational Sick pay - Family friendly policies - Company Pension Scheme - Employee Assistance Programme Whilst experience in working in care is desirable it’s not essential, we want to recruit people who share our values and want to make a difference to the lives of others. If you have a genuine interest in people and supporting them to lead their best life we want to hear from you. Sponsorship Please note that Bield Housing and Care do not hold a licence to sponsor any visa applications at present. This post is exempt from the Rehabilitation of Offenders Act (1974) which means you must disclose all unspent and relevant spent convictions on your application. Disability Confident Bield is a proud disability confident accredited employer. As users of the disability symbol, we guarantee to interview all disabled applicants who meet the vacancy minimum criteria. In order to help you succeed, we will make all required reasonable adjustments to facilitate your inclusion during our recruitment and selection process. Adjustments will vary from person to person; if you wish to discuss how Bield can support you throughout the recruitment process, please email hr@bield.co.uk and a member of the team will get in touch. If you require this information in an alternative format please contact us using the details above. Bield Housing & Care Scottish Charity SC006878 I Property Factor PF000146
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Deputy Director of Elective Care | Oxford University Hospitals NHS Foundation Trust
Oxford University Hospitals NHS Foundation Trust - Oxford
£112,782 - £129,783 Per Annum / Pro Rata
PermanentFull time
Oxford University Hospitals NHS Foundation Trust is seeking an exceptional senior operational leader to join us as Deputy Director of Elective Care. This is a pivotal Trust-wide role with responsibility for leading elective care improvement workstreams and driving sustained delivery against local, national and contractual performance standards, including Referral to Treatment, Cancer and Diagnostics. The Deputy Director of Elective Care is a pivotal member of the COO leadership team. Working at the heart of a complex and high-profile operational environment, you will build strong collaborative relationships with clinical and divisional teams while maintaining an objective, constructive focus on performance, productivity and pathway improvements. You will act with autonomy in interpreting NHS policy and strategy, shaping goals and standards across the Trust and influencing the elective care agenda across the wider care system. Key responsibilities of the role are: • Strategic Development • Business Planning/Service Development • Operational Performance • Leadership and Management • Corporate Leadership • Lead delivery of key elective care improvement programmes across the Trust. Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel. Please see the Job Description and Person Specification attached for more details on the post. ----- This advert closes on Wednesday 14 Oct 2026
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Senior Trial Manager | The Royal Marsden NHS Foundation Trust
The Royal Marsden NHS Foundation Trust - Chelsea
£58,133 - £65,261 pro rata per annum including inner London HCAS
ContractFull time
The Royal Marsden has a vital role in championing change and improvement in cancer care through research and innovation, education and leading-edge practice. The Urology Clinical Trials Research Unit focuses on research delivery for patients primarily with prostate and bladder cancers. As Senior Trial Manager, you will also be responsible for the development and management of our sponsored portfolio, where RM are acting as sponsor. The Senior Trial Manager role is a pivotal role, mostly focusing on the set-up and management of RM-sponsored trials, and supporting coordination and management of the hosted portfolio. Experience of trial management is essential, as well as excellent IT and organisational skills. You will be in close liaison with R&D, Chief Investigators and sponsor teams, monitors and auditors, and external pharmaceutical and CRO companies, with a shared goal of ensuring that trials are successfully run and in compliance, with good quality data produced. The job is based at our Chelsea site, with remote working permitted. Tentative interview date of 20th October 2026 The Urology Clinical Trials Research Unit primarily focuses on research delivery for patients with prostate and bladder cancers, and some other urological cancers. As Senior Trial Manager, you will also be responsible for the development and management of our sponsored portfolio, where RM are acting as sponsor. 1.1 To take responsibility for ensuring all clinical trials (primarily hosted with external sponsors) within the urology clinical trials (London) research unit are set-up, conducted and managed in accordance with Good Clinical Practice, Trust SOPs and trial protocols. 1.2 To manage and lead the administrative team of the urology clinical trials (London) research unit. 1.3 To manage and oversee the finances and budget of the urology clinical trials (London) research unit, ensuring a balanced portfolio which enables sufficient income generation for the sustainability and development of the team. 1.4 To lead on business development in the urology clinical trials (London) research unit team to develop a sustainable portfolio of commercial and non-commercial research. 1.5 To be a key member of the urology clinical trials (London) research unit team responsible for coordinating with the clinical and medical members of the team, providing information as required regarding the portfolio and updates. 1.6 To support the Research Operations Manager and deputise where appropriate. 1.7 To be a representative for the Unit at the agreed research management forums. The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements. General • Provide trial coordination support across all uro-oncology studies, including RM sponsored studies as required. • Provide line management support to the team of administrative staff. • Help obtain quality data outputs from the uro-oncology research unit. • Maintain oversight that data and queries are managed in accordance to the study contract. • Identify training and development needs of staff in line with departmental and Trust Objectives and ensure all new staff receive core and departmental induction. • Ensure performance issues are dealt with in an appropriate and timely manner and follow the Trust's Disciplinary or Poor Performance Procedures where formal action is necessary. • Provide expertise and guidance to those in the research unit in all areas of research and facilitate the unit research strategy. • To oversee the collection and entry of data into relevant case report forms, and the correct updating of the data validation tool to record patient visits and raise correct invoices in a timely manner. • To manage, collate, maintain and monitor existing research, publications and audit activities and outputs of the research unit. • Seek out and support research opportunities in a bid to increase the numbers of new studies undertaken within the unit and in collaboration with other units and external organisations. • Provide financial management of the uro-oncology research unit budget, and individual clinical trial budgets. • Ensure that all research and development policies and SOP’s are adhered to. • Work with external groups to ensure that divisional research activity is promoted externally and internally with relevant stakeholders. • Ensure performance against internal and external benchmarks are met • To support the planning of the unit research strategies with the Assistant & Associate Directors of Research. • To identify gaps in procedure, policy, information and staff knowledge relevant to research within the division/area of responsibility and devise appropriate systems to fill them and improve performance. • To remain informed at all times of changes to policy and procedure within the Trust. • To develop policies, systems and processes which allow for accurate recording of all research and clinical trial activity; and academic publications thereof; within the division/area of responsibility. • To attend appropriate Trust research meetings as agreed with the Clinical Research Operations Manager. • To support the Clinical Research Executive to ensure an environment that is responsive to the changing needs and strategy of the R&D Department, BRC and Trust, enhancing institutional reputation. • To ensure facilities and other resources are available to meet service needs, including analysing and managing space requirements. • Building alliances and working partnerships. This advert closes on Wednesday 14 Oct 2026
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Triage Mental Health Practitioner | Central and North West London NHS Foundation Trust
CNWL NHS Foundation Trust - London
£47,951 - £56,863 per annum incl HCAS (pro rata if P/T)
PermanentFull time
Role Overview The post holder will join the North Westminster and Queen’s Park & Paddington Community Mental Health Triage Teams, which act as the main access point for mental health referrals across 22 GP practices. We are seeking a Registered Mental Health Nurse to support the delivery of high‑quality, accessible mental health care within an integrated community setting. Key Purpose The post holder will undertake mental health assessments, manage referrals, and provide signposting to ensure timely and appropriate care. They will also deliver short‑term interventions within the Mental Health Hub and primary care, supporting continuity across community services. Some duties may take place within aligned GP practices. Main Responsibilities • Conduct mental health and risk assessments. • Provide brief, evidence‑based interventions. • Communicate effectively with MDTs, GPs, and partner agencies. • Liaise with community services to support coordinated pathways. • Contribute to training of colleagues, students, and primary care staff. • Maintain accurate clinical records and follow professional standards. • Participate in audit, service evaluation, and quality improvement. Main Duties and Responsibilities • Receive and triage GP referrals, completing comprehensive psychosocial assessments to identify presenting issues, risks, and care needs. • Act as a liaison point for GP practices, offering support for patients with complex mental health needs and co‑morbidities. • Screen routine and enhanced referrals, determining suitability for primary care management in line with thresholds and available resources. • Facilitate timely onward referrals and rapid access to Hub pathways, specialist teams, or external agencies. • Ensure early identification and fast‑tracking of individuals showing signs of severe mental illness or high‑risk concerns. • Respond promptly to safeguarding issues, ensuring appropriate escalation and compliance with safeguarding procedures. • Refer patients with common mental health problems to psychological therapies or other relevant support services. • Maintain high standards of practice using a psychosocial, problem‑solving, and evaluative approach. • Use a range of therapeutic techniques and evidence‑based interventions aligned with patient needs. • Demonstrate cultural competence, recognising social determinants of mental health and respecting diverse values, beliefs, and practices. • Engage in regular clinical supervision to support safe, effective, and reflective practice. We are committed to offering you an environment to flourish which includes dedicated development opportunities as well as a healthier work life balance. We will offer you; • Free access to our Staff and Wellbeing service to ensure that you are always looking after yourself • Commitment to career mapping to ensure continuous professional development including opportunities within the Trust • On-site shadowing opportunities including HTT, Psych Liaison and many more • An opportunity to work with a friendly, dynamic, passionate and diverse team who are committed to looking after each other as well as their patients • Excellent staff benefits: our benefit packages are amongst the best in London and include: childcare vouchers, health and wellbeing services, season ticket loans, cycle to work scheme,blue light card,discounts at Nando's and Superdrug, mobile phone contracts and much more! • Award-winning Staff Networks • Hidden Gem & annual award ceremonies 1. Receive and process GP referrals, undertaking comprehensive psychosocial mental health assessments to determine presenting needs, risks, and appropriate care pathways. 2. Act as a key liaison point for aligned GP practices, providing advice and collaborative support regarding patients with complex mental health presentations and/or co‑morbid conditions. 3. Screen routine and enhanced GP adult mental health referrals, identifying those suitable for primary care management in line with agreed thresholds and taking into account the mental health resources available within individual practices. 4. Facilitate timely onward referral and rapid access to appropriate services, including Hub pathways, specialist mental health teams, or external agencies, in accordance with established protocols, thresholds, and criteria. Provide guidance to referring GPs on effective management where appropriate. 5. Ensure early identification and fast‑tracking of individualswho present with indicators of severe mental illness or significant risk. 6. Identify, respond to, and appropriately escalate safeguarding concerns, ensuring timely action and adherence to local safeguarding policies and procedures. 7. Refer patients with common mental health problemsto primary care psychological therapy services or other relevant community resources. 8. Regularly engage with GPs and practice nurseswithin aligned Primary Care Network practices to support integrated, collaborative care. 9. Deliver and maintain high standards of professional mental health care, applying a psychosocial, problem‑solving, and evaluation‑based approach. 10. Use a range of therapeutic techniques and evidence‑based interventionstailored to individual needs and service requirements. 11. Participate in the Hub duty rota, contributing to timely triage, decision‑making, and support for incoming referrals. 12. Demonstrate cultural competence, taking into account social determinants of mental health and respecting the diverse cultures, values, customs, beliefs, and spiritual practices of all clients, particularly those from minority ethnic communities. 13. Engage in regular clinical supervision, as agreed with the Mental Health Hub Manager, to support safe, effective, and reflective practice. 14. Support the operation of the Hub depot clinicas required, as part of a shared rota. This advert closes on Wednesday 21 Oct 2026
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Clinical Nursing Support Worker | Wirral University Teaching Hospital NHS Foundation Trust
Wirral University Teaching Hospitals NHS Foundation Trust - Upton
£25,760 - £27,476 per annum pro rata
PermanentPart time
Working with in the orthopaedic and trauma theatres working 7 days including out of hours work. A Clinical Support Worker (CSW) is responsible for providing healthcare to patients and supporting with basic clinical duties under the supervision of Registered Nurses, doctors and other registered healthcare professionals. Their role is essential in ensuring the well-being and comfort of patients during their hospital admission ensuring they receive high quality care. Clinical Support Worker (CSW) are required to work within the multidisciplinary team ensuring the department is a safe, clean and welcoming place for patients, visitors and staff. Day to day tasks will primarily include supporting with a range of personal care activities, supporting individual patient needs and undertaking a range of clinical duties in line with personal training, competence levels and Trust policy. CSW’s are fundamental to the implementation of individual patient care plans and will work under the direction of registered professionals and other members of the multidisciplinary team to deliver quality patient care. In addition to supporting with personal and clinical care, CSW’s may be required to support with a range of basic housekeeping and administrative duties to maintain a clean and safe environment. • Provide and support patients as necessary with both personal and clinical care activities. • Maintain accurate records of the patient’s care, documenting as appropriate on the Electronic Patient Record (Cerner) in line with Trust, professional and departmental guidelines. • Observe patients and reports any changes to a Registered professional for review. • Report any abnormal findings directly to the registered professional in charge or doctor. • Undertake a range of basic housekeeping, stock control and administrative duties within the clinical environment. Please see job description attached for more info. All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients. Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents. We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint. We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m. The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales. Please see attached Job Description for further information about the Senior Clinical Nursing Support worker position available at WUTH. This advert closes on Wednesday 21 Oct 2026
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Financial Services Assistant | Cheshire and Wirral Partnership NHS FoundationTrust
Cheshire and Wirral Partnership NHS Foundation Trust - Chester
£25,760 - £27,476 per annum
PermanentFull time
Ensure that all control account reconciliations are completed accurately and on a timely basis, and to liaise with colleagues both internally and externally to resolve any outstanding control account issues. Ensure the accurate and timely input of all invoice records into the Accounts Receivable / Payable system as they arrive into the Finance Department. Ensure all invoices are raised / distributed in a timely manner to support efficient processing and to act as a point of contact for all external debtor/creditor queries to ensure the swift escalation of such queries. Ensure that all control account reconciliations are completed accurately and on a timely basis, and to liaise with colleagues both internally and externally to resolve any outstanding control account issues. See job description for full details. The Trust currently supports the Real Living Wage (RLW) hourly rate as set by the Living Wage Federation and will apply a pay supplement if the national A4C hourly rate falls below this. Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire. We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport. Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall. As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services. All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role. Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you’ll find something to suit you at CWP. Please download a copy of the job description (see ‘documents to download’ section below) for full details of the main responsibilities for this role. At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values. CWP recruits people that can demonstrate the Trust’s Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trust’s Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trust’s Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: cwp.recruitment@nhs.net or by calling 01244 393100. If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’ Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. Good luck with your application. We hope to welcome you to Team CWP very soon! This advert closes on Wednesday 21 Oct 2026
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Housing Needs Customer Access Officer
Reading Borough Council - Reading, Berkshire
£14,535 to £17,405 a year
On-siteContractPart time
Do you have a passion for good customer service? The Housing Needs Service is looking for a professional and enthusiastic person to join our innovative Housing Needs Service. We are looking for an ambitious and motivated person to join a busy team who deliver basic front line housing advice to customers and provide office support to the Homelessness Prevention Team. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. Occasional home working may be permitted however this front line role is based at the civic centre in central Reading due to the needs of the Service About the role You’ll be the first point of contact for customers experiencing housing difficulties, offering advice and signposting to appropriate services. You’ll also provide essential support to the Homelessness Prevention team. Key responsibilities include: Delivering excellent customer service in a busy, pressurised environment. Assisting with diary management, home visit bookings, and emergency accommodation placements. Updating and monitoring personalised housing plans. Providing administrative support, including case logging, scanning documents, and taking meeting minutes. Responding to email and telephone enquiries, ensuring accurate case notes and updates. Using IT systems to maintain accurate records and data. You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed Our offer We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including: Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years’ service and 33 days after 10 years' service, with the option to buy additional leave A wide range of flexible working opportunities Modern working environment at the Civic Offices in the heart of Reading Local Government Pension Scheme (LGPS) Life Assurance - three times your annual salary (for members of the LGPS) On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax To arrange a confidential discussion on this position please contact Katy.Long@reading.gov.uk Closing Date: Monday19th October 2026 Interview Date: w/c 26th October 2026 & Individual interviews w/c 9th November 2026 Interview Process: Depending on number of applicants there may be an initial assessment (group task & individual written exercise) before individual interviews
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Maintenance Operative
Bupa - Branksome, England
PermanentFull time
Job Description: Job Title: Maintenance Operative Location: The Lindsay Care Home, 47A Lindsay Road, Poole, BH13 6AP Salary: £13.90 - £17.05 per hour dependent on experience Contract: Full Time - Permanent Shift pattern: Monday - Friday We make health happen Here at Bupa, we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. As a Maintenance Operative, your primary responsibility will be ensuring that our facilities remain fully functional. You will maintain buildings and equipment effectively while complying with all relevant Bupa Standard Operating Procedures, legislation, and industry best practices. Your role is crucial in ensuring our accommodation meets Bupa's cultural and brand values. You'll help us make health happen by: · Ensuring that all health and safety and compliance checks are carried out using the provided digital systems as per the timescales directed by Bupa Standard Operating Procedures and by Bupa compliance management tools and software. · Action and close any tasks attributed to the Maintenance Manager or home highlighted on Bupa compliance management tools and software. · Ensure that safety and cleanliness within the care home and grounds is to the satisfaction of Environmental Health, local Fire Authority requirements, Legionella Risk Assessment requirements and Health & Safety regulations etc. · Ensure that all necessary maintenance and repair tasks are completed to a high standard, in a timely manner and offer value for money whilst ensuring internal decoration continues to meet the organisations vision regarding first impressions. · Ensure regular review of residents' preferences in relation to their personal space is documented and actioned. · Report defects, obtain quotes and manage repairs using Bupa approved contractors, complying at all times with Bupa's Standard Operating Procedures. · Report irreparable defects to Home Manager or Property/Maintenance Manager as appropriate. · Manage Care Home elements of any refurbishment programme and capex programme of works ensuring minimal disruption to residents, visitors and staff. · Ensure that all tools and equipment are maintained and safely secured at all times. · Assist with induction of new colleagues with regard to the operation of emergency exits, fire points and evacuation procedures, keeping a record of all instructions given as required by the Home Manager, especially where the use of equipment is involved. · Although you will be located within a home there may be a requirement to provide maintenance support to a local Care Homes within a reasonable distance (no more than 1hr from normal place of work) as and when required to provide a comprehensive regional maintenance support. Key Skills / Qualifications needed for this role: · A good understanding of building services including, heating, hot and cold-water distribution, ventilation, electrical distribution, and plumbing · Sound understanding of building fabric and its maintenance · Practical experience of planned maintenance systems and record keeping · Knowledge of relevant statutory requirements and experience of compliance · A full driving licence · A building/electrical/plumbing qualification (City & Guilds, BTEC, ONC, HNC etc) or a minimum of 3 years hand on experience in property maintenance and general repairs where possible · Ability to work as part of a multi-disciplinary team · Computer literate · Good Customer service skills · Be flexible to meet changing demands within the care home · Practical ability and experience in painting and decorating Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: · My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support · Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 · Wagestream - Have early access to up to 40% of your earned wages within minutes · 28 days holiday · We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. · Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! · Free meal on every shift · Interest-free annual travel loan to enable the purchase of public transport annual season tickets · We offer a range of Bupa pension plans - find out more on our career site · Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site · Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health · Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. ** Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer. Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: The Lindsay
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