Instrument Control Automation Technician (Control and Instrumentation Technician)
Thames Water - Hatfield Hyde, Home Counties
£47,000 to £47,000 a year
PermanentFull time
About the role: This is a fantastic opportunity for an experienced instrumentation, control, and automation technician to join the Hatfield-based sewage pumping team at Mill Green STW. You will be working in and around the Hatfield and surrounding areas, covering approximately 270 pumping stations of different sizes and complexities, ensuring sewage is removed from customers properties as efficiently as possible. You will be part of a close-knit, high performing team with a variety of different skills and will gain experience on a wide range of plant and equipment some of which are unique and innovative. This role offers great learning potential with the ability to cross skill into other disciplines. What you’ll be doing as an Instrument Control Automation Technician (Control and Instrumentation Technician) To assist in keeping such sites running, the instrumentation, control and automation role will enable you to work on various pumps and associated control equipment, automated actuated valves and penstocks, flow, level and pressure measurement, programmable logic controllers, variable speed drives and controls, chemical handling, and dosing equipment. You will be expected to investigate plant failures and carry out repairs as quickly and efficiently as possible to avoid interruptions for our customers. This may involve investigating and diagnosing complex faults and carrying out repairs during incidents. Carrying out scheduled planned maintenance work on instrumentation, control, and automation equipment in compliance with company standards and procedures to improve plant resilience. Base Location – Mill Green STW – AL9 5PE Working Pattern: 38 hours per week Monday-Friday.7:30 am -3:36pm Plus overtime opportunity, increasing earnings by a potential £5,000 upon completion of essential company training. Equipment: All PPE, tools, a company van and a fuel card are provided. What you should bring to the role To thrive in this role, the essential criteria you’ll need are: - Ideally, you will be qualified to HNC level or otherwise NVQ level 3 (or equivalent) in an instrumentation, control and automation discipline. - Preferably, for you to have an 18th Edition (BS7671) qualification. - A good, practical understanding of operational plant and control systems is essential. - An understanding of Wonderware and ClearSCADA is desirable. - Knowledge and experience working with relay logic and PLCs (Rockwell & Alan Bradley), which will include management and programming. - The ideal candidate will have the ability to read and fault-find from circuit diagrams, as well as have previous experience with inverter drives. - We are looking for someone with experience in calibration and maintenance of front-line instrumentation. - A problem solver, able to identify potential issues and implement solutions, or escalate if required. - An excellent communicator, providing technical expertise to Internal and External staff and contractors. - Resilient, adapting to the pressures of work and working in a constantly changing environment. - Ability to work with minimum supervision, under own initiative to design and standards. - Knowledge and awareness of Health and Safety issues relevant to the industry. - Team player who can work in many different teams, showing respect for others, providing helpful feedback and supporting the development of others. - Full UK driving licence. What’s in it for you? - Competitive salary up to £47,000 per annum, depending on skills and experience. - Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution. - Annual Leave: 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays) - Performance-related pay plan directly linked to company performance measures and targets. - Generous Pension Scheme through AON. - Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. - Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! - Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. - 24 days holiday per year, increasing to 28 days with the length of service. (Plus bank holidays) - Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution. - Personal Medical Assessments – Open to all once a year. - Wider benefits scheme, including our benefits hub, which is packed full of offers and information to save you money and support your well-being. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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Senior Transformation Manager
Thames Water - Reading, Home Counties
£66,590 to £85,000 a year
PermanentFull time
Thames Water is undergoing one of the most significant business transformations in our history. With change spanning every part of our organisation, the environment is fast-moving, challenging and hugely rewarding. As we develop multi-year plans to improve how we operate, we’re looking for talented Senior Transformation Managers to help shape, drive and deliver critical programmes that support our Transformation Plan. What you’ll be doing as a Senior Transformation Manager As a Senior Transformation Manager, you’ll lead the successful delivery of high-priority programmes that enable real, measurable benefits for our customers, colleagues and communities. You’ll work across a variety of environments – sometimes leading a matrix team, sometimes supporting one, and sometimes delivering individually – bringing clarity, structure and momentum to complex programmes. You’ll collaborate with stakeholders across the business to ensure each programme is well-defined, justified and delivered to a high standard. This is a fantastic opportunity for someone with drive, pragmatism and a passion for making meaningful change. Experience of operational turnaround or large-scale efficiency programmes is essential, and a background in consulting or the utilities sector is highly desirable. This specific Senior Transformation Manager role is initially focused on delivery of our SCADA Mapping programme; you’ll be responsible for leading and embedding major change across the business, including: - Managing the successful delivery of the SCADA Mapping programme, driving alignment between SCADA and asset management systems, enabling teams across the business to realise greater value from SCADA data and insights. - Acting as the single point of contact for programme delivery status. - Leading and motivating programme teams and stakeholders. - Keeping programme sponsors engaged and informed. - Ensuring programme interdependencies are understood, managed and aligned with the wider operational portfolio. - Role modelling a professional services culture across Thames Water. - Driving best-in-class methodologies and embedding meaningful, lasting change across the organisation. Base location: Hybrid – Reading/Home Working pattern: Full-time Requirements for the role: Ability to travel across Thames Water’s catchment area when required. Typically 2 days/week in Reading Office, and 2 days/month in London Office. The management skills we’re looking for: - A proven track record of delivering complex programmes end-to-end. - Experience leading matrix and virtual teams, as well as delivering individually. - Demonstrable experience driving major business transformation and change initiatives. - Strong internal and external stakeholder management at a senior level. - Ability to influence, challenge and engage at pace. - A background in consulting or utilities (desirable). The technical skills we’re looking for: - Ability to act as the conduit between operational, technical (Operational, digital, data etc.) and business teams (asset management, data insights, etc.), fostering collaboration and driving pragmatic solutions. - Good digital and data literacy. - A strong understanding of asset management systems, asset data and asset hierarchies, and their implementation and use within the utilities sector (desirable). - Understanding of asset management principles and best practice in relation to asset data (desirable). - Knowledge of SCADA systems and their application within the utilities sector (desirable). - Ability to manage and support a team of data analysts, underpinned by own practical data analysis experience (desirable). To support your application, please attach a covering letter highlighting your experience in customer-focused operational change, along with examples that demonstrate your ability to deliver complex programmes, lead or support matrix teams, influence senior stakeholders and drive transformation in fast-moving environments. What’s in it for you? - Competitive salary from £66,590 to £85,000 per annum - Annual Leave - 26 days holiday per year, increasing to 30 with length of service (plus bank holidays) - Car Allowance - Performance-related pay plan directly linked to company performance measures and targets - Generous Pension Scheme through AON - Private Medical Health Care - Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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Mechanical & Electrical Technician
Thames Water - Rickmansworth, Home Counties
£45,000 to £45,000 a year
PermanentFull time
We are currently recruiting for Mechanical & Electrical Technicians to join our team at our Maple Lodge Sewage Treatment Works. As a successful candidate, you will use your mechanical & electrical knowledge as well as your experience to inspect, maintain, fault-diagnose, test, install, modify or repair, as appropriate, mechanical plant and associated electrical equipment, in a safe, efficient, timely and effective manner with minimum supervision, allowing us to ensure that all of our sites remain operational for the benefit of our customers. This is an excellent opportunity to make a real difference to Thames Water's environmental impact, and you will be actively helping to reduce pollution from our sites. What you’ll be doing as the Mechanical & Electrical Technician - Carrying out scheduled planned maintenance work on mechanical and electrical equipment in compliance with company procedures to minimise plant breakdowns. - You will investigate plant failures and carry out repairs as quickly and efficiently as possible to avoid interruptions to the process. This may involve investigating and diagnosing complex faults and carrying out repairs during incidents. - You will be expected to provide technical advice, refer to up-to-date technical knowledge, and provide training or support for technical trainees if required. - Examples of equipment that you will be working on will be various pumps and associated control gear, 3-phase motors, starters and controls, electronic control systems such as VSDs, automatic valves and penstocks, flow, level and pressure measurement, programmable logic controllers, variable speed drives and controls, chemical handling and dosing equipment. - Participate in a standby rota following the relevant training. Base Location: Maple Lodge STW – WD3 9SF Working Pattern: 38 Hours - Monday to Friday 7:30 am – 3:36 pm Equipment: All PPE, tools, a company van and a fuel card are provided. You must have previous experience in an electrical apprenticeship, ONC/HNC in engineering, NVQ, or C&G level 3 in Electrical engineering, with an upskill in mechanical NVQ2/3 is crucial. What you should bring to the role To thrive in this role, the essential criteria you’ll need are: - You should be a time-served apprentice with significant experience in electrical systems working in a “true multi-skilled” capacity. - Ideally, you will have been upskilled with a mechanical qualification to allow inspecting, maintaining, fault diagnosis, testing, installing, modifying or repairing mechanical and electrical plant equipment safely and efficiently. - For individuals with mechanical or electrical experience only, we will look to develop the right people to dual-skilled status. - Knowledge and awareness of health and safety issues are crucial. - The work will require physical fitness, as you will work in confined spaces with the successful completion of the appropriate training. - A valid driving license is essential, and all necessary equipment, such as the vehicle and tools, is provided. What’s in it for you? - Competitive salary up to £45,000 per annum, depending on skills and experience. - Standby rota payments & Overtime opportunities can increase this earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. - Performance-related pay plan directly linked to company performance measures and targets - Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution - Annual Leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays) - Generous Pension Scheme through AON. - Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid - Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! - Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know; we’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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Electrical Technician
Thames Water - Barking, London
£43,000 to £43,000 a year
PermanentFull time
We are seeking an experienced Electrical Technician based at our Thames Gateway water production site, IG11 0AD. As a successful candidate, you will be working at Thames Gateway AWTW, the only large-scale desalination plant used for drinking water in the UK, with a capacity of up to 75 million litres of water a day. A strategic site as part of the Thames Water drought plan. You will be working on the electrical assets across the site, working alongside the site process team. You will be within multiple disciplined teams that follow a robust maintenance plan, as well as getting involved in installation projects, electrical fault finding, project commissioning and emergency breakdown repairs. This is an excellent opportunity to make a real difference to Thames Water's environmental impact, and you will be actively helping to reduce pollution from our sites. What you’ll be doing as the Electrical Technician. - Ensuring the health, safety and well-being of yourself, colleagues, contractors, and visitors is always my top priority by always displaying the correct behaviours by complying with the Health and Safety at Work regulations and Thames Water’s Health and Safety guidelines. - Undertaking both reactive and planned maintenance, responding to alarms and fault finding to identify issues, fix these or escalate, planned maintenance of plant and equipment daily, installing new plant and equipment as required in line with current Standards and Regulations. - Record work and asset information to improve business performance, along with identifying possible future risks and recommending changes in the course of your day-to-day work, and to raise these for resolution as required. - Provide specialist technical advice where appropriate, with up-to-date technical knowledge, along with coaching, training and developing staff under their supervision, including the apprenticeship programme. - Delivering excellent customer experience and positively contribute to overall customer satisfaction. Interacting with all our customers (internal & external) in a timely, professional, efficient, respectful, and polite manner. Base Location: Thames Gateway – Essex – IG11 0AD 38 hours per week, Monday-Friday.7:30 am -3:36 pm plus Standby rota payments & Overtime opportunities can increase the earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. All PPE, tools, plus the provision of a Van when on duty and on call. What you should bring to the role To thrive in this role, the essential criteria you’ll need are: - You should be a time-served apprentice with significant experience in mechanical/electrical systems or with NVQ or C&G level 3 in electrical engineering. - 18th Edition preferred, but training can be given. - HV awareness would be beneficial but not essential. - A problem solver, able to identify potential issues and implement solutions, or escalate if required. - An excellent communicator, providing technical expertise to Internal and External staff and contractors. - Resilient, adapting to the pressures of work and working in a constantly changing environment. - Ability to work with minimum supervision, under own initiative to design and standards. - Knowledge and awareness of Health and Safety issues relevant to the industry. - Team player who can work in many different teams, showing respect for others, providing helpful feedback and supporting the development of others. - Full UK driving licence. What’s in it for you? - Offering a salary up to £42,000 per annum, depending on skills and experience. - Annual Leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays) - Performance-related pay plan directly linked to company performance measures and targets. - Generous Pension Scheme through AON. - Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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Mechanical Technician
Thames Water - Abbey Wood, London
£39,000 to £39,000 a year
PermanentFull time
About the role: We have an excellent opportunity for a Mechanical Technician to join our Maintenance team at our Crossness Sewage Treatment Works. As the successful candidate, your role will be to ensure that all equipment at our waste treatment works is safe to use and running efficiently, using proactive and reactive maintenance methods to assist in keeping such a site running. There has never been a better time to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint. What you’ll be doing as the Mechanical Technician - Investigate plant failures and perform repairs as quickly and efficiently as possible to avoid interruptions to the process. This may involve investigating and diagnosing complex faults and performing repairs during incidents. - You will be expected to provide technical advice, refer to up-to-date technical knowledge, and provide training or support for technical trainees if required. - Examples of equipment that you will be working on include motors, gearboxes, screw /chain conveyors & centrifuges, various pumps, and associated control gear, automatic valves, flow, level and pressure measurement, programmable, chemical handling, and dosing equipment. - Completing statutory checks as required. - Always working safely and complying with all Health and Safety guidance and procedures. Base Location – Crossness – SE2 9AQ Working Pattern: 38 hours per week, Monday-Friday.7:30 am -3:36 pm. Plus standby & overtime opportunity, increasing earnings by a potential £8,000 - £10,000 upon completion of essential company training. Equipment: All PPE, tools, plus the provision of a Van when on duty and on call. What you should bring to the role To thrive in this role, the essential criteria you’ll need are: - ONC/HNC in engineering, NVQ, or C&G level 3 in Mechanical Engineering qualification in Mechanical Engineering or relevant experience within Mechanical fitting / Industry. - Knowledge and awareness of health and safety issues are crucial. - The work will require physical fitness, as you will work in confined spaces with the successful completion of the appropriate training. - A valid driving licence is essential, and all necessary equipment, such as the vehicle and tools, is provided. What’s in it for you? - Competitive salary up to £39,000 per annum, depending on skills and experience. - Standby rota payments & Overtime opportunities can increase this earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. - Performance-related pay plan directly linked to company performance measures and targets. - 24 days holiday per year, increasing to 28 days with the length of service. (Plus bank holidays) - Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution. - Personal Medical Assessments – Open to all once a year. - Wider benefits scheme, including our benefits hub, which is packed full of offers and information to save you money and support your well-being. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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Process Technician Advanced
Thames Water - Chingford, London
£35,000 to £35,000 a year
PermanentFull time
We have an opportunity for you to join Thames Water as a Process Technician, based at our Clean Water site at Chingford - E4 7PX. As our Advanced Process Technician, you will provide flexible cover to support the existing operations teams, depending on resource needs and priority. This is a great opportunity for someone ambitious, wanting to help lead a team to success and take that next step towards management. In this role, there will be plenty of opportunities to take ownership of various project work to get stuck into. You will be writing working procedures and instructions, involved in H&S improvements, meeting contractors, raising quotes and bringing an array of new, fresh ideas to the table to improve processes. Utilising your experience on the water treatment works, you will take the lead role in key field-based activities, along with supporting the Performance Manager in managing and coordinating a team of technicians on the site. There has never been a better time to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint. What you’ll be doing as the Process Technician Advanced - Provide coaching and mentoring for team members, including apprentices, upskillers and new starters. (for example, Tech 1 training, monitor verification processes, event learning) - Provide technical input to help with the delivery of the maintenance plan and promote first-time fixes. (this could include attending planning meetings, inputting into asset availability improvements, and investigating site trips) - Work with the performance managers to assist with the smooth running of the team by taking over some day-to-day management or coordinating activities. (for example, assisting with process risk assessments, obtaining quotes, assisting with site inductions and reviewing RAMS) - Role model positive behavioural safety and site pride. Support and promote a positive H&S culture. (for example, supporting your colleagues to recognise and raise safety observations, both good and bad, own resolution of issues, identify ‘Site Pride’ sites, assist with H&S action completion) - Step up to help cover activities when the performance manager or technical coordinator is unavailable. - Participate in out-of-hours standby rota. Base Location: Chingford - E4 7PX Working Pattern - 38 Hours Monday- Friday. Plus, standby & overtime opportunities. Upon completion of essential company training. All PPE and tools are provided. To thrive in this role, the essential criteria you’ll need are: - NVQ 3 in Operating Process Plant - or working towards it. - Management qualification – or working towards it. - Hands-on operation and maintenance of the wastewater treatment process and plant. - Proactive – take the lead on recommendations and improvements around the site and communicate effectively. - Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time. - Have good communication and interpersonal skills to interact with the team. - Teamwork – We are one team, and our end goals are the same. - IOSH trained or willing to complete H&S training. - A valid driving licence is essential. What’s in it for you? - Competitive salary up to £35,000 per annum, depending on skills and experience. - Performance-related pay plan directly linked to company performance measures and targets. - Generous Pension Scheme through AON - Annual Leave: 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays) - Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know; we’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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Shift Leader Press Hall - Beckton
Thames Water - Beckton, London
£35,000 to £35,000 a year
PermanentFull time
The Shift Leader supports the Specialist Process Controller in ensuring the overall operation of the incineration plant. Working as part of a team to perform a range of assigned activities including operation, testing, routine checks, first line maintenance and problem solving to ensure that services are delivered to time, cost and quality standards. This may involve first line Tech 1 maintenance response. Working across the whole site in a very interesting environment, with no one day being the same, this varied role boasts about its great family feel team where you will never be short of support. You will receive competitive benefits as well as full training for health & safety, technical and processes related to the plant. What you’ll be doing as a Shift Leader Press Hall: - Assist the Specialist Process Controller to ensure the continuous operation of the plant and equipment (incineration) - First line maintenance and process fault-finding - Monitoring, collating and reporting of data to ensure statutory and regulatory compliance is met and the works meet regulatory quality standards and customer demand. - Undertake safety and security checks. - Take responsibility for own health and safety and that of colleagues. - Process monitoring by visual inspection, sample gathering and on-line monitor checking What you should bring to the role: To thrive in this role, the essential criteria you’ll need is: - A minimum of GCSE level Maths and English or equivalent - Completion of NVQ level 2 units or equivalent experience. - Process Operations experience Additional skills and experiences would be great to have/bring: - Technical C&G or HNC desirable - Must be prepared to be trained in safety procedures including Confined Space Entry - Experience in a relevant industry and with experience of helping to manage or control the appropriate processes. Technical expertise and responsibility may require additional qualifications - Good practical experience of the specialist process gained in a related role - Valid driving licence - Fully competent at using the appropriate Company IT systems and Office software What’s in it for you: - Competitive salary from £35,000 per annum depending on skills and experiences - 24 days holiday per year increasing to 28 with the length of service (plus bank holidays) - Performance-related pay plan directly linked to company performance measures and targets - Generous Pension Scheme through AON - Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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Engineering Project Manager
Thames Water - Reading, Home Counties
£52,000 to £60,000 a year
PermanentFull time
Are you an experienced Engineering Project Manager with a passion for delivering complex infrastructure projects? Join our Major Projects & Programmes Thames Valley Direct team and help shape the future of water treatment across one of the UK's largest infrastructure programmes. You'll play a key role in delivering projects that improve water quality, resilience and operational performance for millions of customers. Working under the direction of the Senior Delivery Manager, you'll lead the delivery of design and build projects ranging from £100k to £5m. From initial concept and design through to construction, commissioning and handover, you'll be responsible for ensuring projects are delivered safely, efficiently and to the highest quality standards. This is an exciting opportunity to work across water treatment processes, reservoir storage, chemical dosing and SEMD systems while collaborating with multidisciplinary teams across engineering, construction, environmental and commercial functions. What you'll be doing as an Engineering Project Manager - Leading the development and delivery of water treatment and process projects from conception through to handover. - Managing the planning, design, construction and commissioning phases of projects. - Developing business cases and project documentation through governance processes to secure project funding. - Managing project risks and identifying opportunities to improve value and efficiency. - Providing project assurance during delivery, commissioning and asset handover. - Working with internal teams, framework contractors, consultants and suppliers to achieve successful project outcomes. - Supporting the CDM Designer or Principal Designer role where projects utilise in-house engineering design. - Leading and influencing multidisciplinary teams to deliver projects safely, on time and within budget. - Coaching and mentoring colleagues to support continuous improvement and professional development. This role will be a hybrid role, which will be based 2-3 days a week onsite and in the office; we are able to offer Farmoor, Latton, Swindon or Reading as a base location. This role will require a driving licence and access to a vehicle. This role comes with a £4.5k car allowance. What should you bring to the role? We're looking for a delivery-focused project professional with strong technical knowledge and a collaborative approach. - HND/HNC in an engineering discipline or equivalent experience. - Experience delivering water treatment, water process or transferable projects and skills. - Strong knowledge of project delivery from concept and design through to construction, commissioning and asset integration. - Experience working across mechanical, electrical, civil, and ICA systems. - Strong risk management and problem-solving skills. - Excellent stakeholder engagement and communication skills. - A passion for continuous improvement and delivering value for customers. - Competence in using project management and Microsoft Office systems. What's in it for you? - Competitive salary of £52,000 - £60,000 per annum, depending on skills and experience. - Car Allowance of £4.500 - 26 days annual leave, increasing to 30 days with length of service, plus bank holidays. - Generous Pension Scheme through AON - Annual personal medical assessments available to all employees. - Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. - Performance-related pay plan directly linked to company performance measures and targets. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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Customer Care Agent
Thames Water - Reading, Home Counties
£26,000 to £34,000 a year
PermanentFull time
Do you enjoy helping customers, keeping people informed and staying calm when things move quickly? As a Customer Care Agent, you’ll play an important part in supporting our customers during incidents and events, making sure they receive clear, timely information when they need it most. What you’ll be doing as a Customer Care Agent As a Customer Care Agent, you’ll be a key point of contact during incidents and operational events. You’ll help coordinate communications, support priority customers and make sure important updates reach the right people. - Creating and updating event bulletins to keep teams informed. - Contacting priority service customers to provide updates about outages and alternative water supplies. - Supporting the Operations Contact Centre with clear information about repairs, incidents and progress. - Working with internal teams and external stakeholders, including emergency services, Transport for London, the Environment Agency and local authorities. - Monitoring any changes in service and escalating issues when additional support or action is needed. - Using information and data to identify trends and support appropriate actions. Base location: Kemble Court, Reading, RG2 6AD Working pattern: 36 hours per week, working a varied shift pattern between 6am and 10pm. For example, your shift pattern may include 4 days working 6am to 5pm, followed by 4 days off, then 4 days working 11am to 10pm, followed by another four days off. What you should bring to the role - Сustomer service experience, including handling calls and helping resolve customer complaints - An understanding of water and wastewater customer journeys and operational processes would be helpful - Any experience in incident management would be advantageous - Confidence making decisions and adapting as priorities change in a fast-paced environment - The ability to manage deadlines and respond promptly when situations change What’s in it for you? - This role will be paid from £26,000 to £34,000 depending on skills and experience - 24 days holiday per year, increasing to 28 days with length of service, plus bank holidays. - Generous Pension Scheme through AON. - Access to a wide range of benefits to support you and your family’s health, wellbeing and finances, including annual health MOTs, physiotherapy and counselling, Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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Control Tester
Thames Water - Reading, Home Counties
£50,000 to £50,000 a year
PermanentFull time
As a Control Tester, you will play a key role within the Information Security team at Thames Water, supporting the Control Testing & Assurance Manager in delivering cybersecurity control testing activities across multiple security domains. Working closely with cybersecurity leadership, service owners, and control owners, you will help ensure security controls are effectively designed, implemented, and operating as intended across the organisation. This role contributes to the Cybersecurity Control Testing & Assurance programme by assessing control effectiveness, gathering evidence, and supporting the organisation’s wider security and compliance objectives. You will collaborate with stakeholders across the business to ensure testing activities are executed efficiently while maintaining high standards of documentation and reporting. To be considered for this position, candidates must be eligible to obtain security clearance to a minimum of Counter Terrorist Check (CTC) level. What you’ll be doing as a Control Tester - Assist in the execution of cybersecurity control testing activities in accordance with defined procedures, templates, and standards. - Support the development and localisation of test scripts tailored to specific control environments. - Gather and document evidence to assess the design and operational effectiveness of cybersecurity controls. - Collaborate with control owners and service owners to clarify control objectives and facilitate smooth testing execution. - Maintain accurate documentation for each control assessment, including test plans, results, and supporting evidence. - Produce clear and consistent reports detailing testing outcomes and observations. - Escalate issues, control deficiencies, or delays to the Control Testing & Assurance Manager. - Contribute to the continuous improvement of the control testing framework, methodologies, and documentation. - Work with key business stakeholders to support the organisation’s cybersecurity and compliance objectives. - Support the wider cybersecurity assurance programme through structured testing and evidence-based analysis. Base location – Hybrid – Clearwater Court, Reading. Working pattern – 36 hours Monday to Friday. What you should bring to the role - Experience in IT audit, IT risk, or cybersecurity control testing within an enterprise environment. - Understanding of cybersecurity control frameworks and assurance methodologies. - Strong analytical and problem-solving skills with the ability to assess control effectiveness. - Experience working collaboratively with technical teams and business stakeholders. - Ability to manage tasks independently while contributing to team objectives. - Strong written and verbal communication skills, including clear documentation and reporting. - Good planning and organisational skills with attention to detail. Technical experience and skills - Understanding of cybersecurity domains, including Threat Intelligence, Vulnerability Management, Security Testing, Security Architecture, Infrastructure Protection, Application Security, Identity and Access Management, Incident Investigation & Response, and Cryptography. - Familiarity with information security control frameworks such as COBIT or COSO. - Ability to gather, analyse, and document evidence related to the design and operational effectiveness of security controls. - Experience in maintaining structured documentation, including test plans, assessment results, and reports. Desirable qualifications and experience - Experience working in a regulated environment. - Experience within the water utility industry or other large, complex critical national infrastructure organisations. Desirable technical skills and qualifications - Professional certifications such as CISA, CISSP, CRISC, or ISO 27001 Lead Auditor. What’s in it for you? - Competitive salary of up to £50,000 per annum, depending on experience. - Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) - Generous Pension Scheme through AON. - Performance-related pay plan directly linked to company performance measures and targets. - Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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