Maintenance Supervisor
ISS Facilities Services - Edinburgh
£45,000 to £49,000 a year
On-sitePermanentFull time
Maintenance Supervisor Contract: Financial Services Location: Edinburgh, EH12 9BH Hours of work: 40 Contract Type: Permanent We are seeking a Maintenance Supervisor responsible for leading a team of engineers and technicians to keep site building services and critical systems running safely and efficiently. Job Description We are looking for a proactive individual to oversee planned and reactive maintenance activities, manage contractors, ensure compliance with health and safety requirements, and make sure all work is completed to the required quality and performance standards. Key Responsibilities Lead and supervise the site Operations & Maintenance (O&M) team. Allocate work tickets, planned preventative maintenance (PPM) tasks and daily work activities. Ensure all maintenance work orders and preventative maintenance activities are completed on schedule. Coordinate and supervise contractors and vendors to ensure work is completed safely and effectively. Support the preparation of maintenance reports, equipment evaluations and contractor scopes of work. Oversee operational modifications, isolations, switching activities and safe systems of work. Resolve operational and maintenance issues to minimise downtime, delays and costs. Assist with obtaining and reviewing subcontractor and supplier quotations while ensuring compliance with company, client, regulatory and HSEQ requirements. Professional and Personal Competencies/Qualifications Detailed experience in technical services within a building services environment. Experience within integrated facilities management, ideally in sectors such as financial services, manufacturing, industry or healthcare. Experience managing subcontractors, vendors and service providers. Experience managing KPIs, capacity planning and performance reporting. Previous hands-on experience working with electrical and mechanical systems. Experience working with high-risk activities and safe systems of work. Vocational qualification in Electrical or Mechanical Engineering, or equivalent. Ability to provide support for emergency and out-of-hours maintenance activities when required. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Read more
Recruitment Administrator (Part Time)
Novus Property Solutions - Stoke on Trent, Staffordshire
HybridPermanentPart time
Recruitment Administrator (Part Time – 22.5 hours) Base: Head Office, Stoke-on-Trent Part time, 22.5 hours per week- flexible between the hours of 8.30-5.30, Monday to Friday. We are looking for an organised and proactive Recruitment Administrator to join our People Team on a part time basis. This is a fantastic opportunity for someone who enjoys working in a fast paced, people focused environment and wants to play a key role in supporting recruitment and onboarding activity across Novus. Working closely with operational managers, recruitment agencies and the wider People Team, you’ll help ensure vacancies are supported effectively, compliance requirements are met, and new starters experience a positive, professional and well organised onboarding journey. From advertising roles and supporting candidate experience to coordinating right to work and DBS checks, this is a varied role where no two days are the same. We understand the importance of flexibility and are open to discussing a working pattern that supports both the successful candidate and the needs of the business, circa 20-22.5 hours per week between core office hours. What’s in it for you Attractive salary and benefits package 27 days’ holiday plus bank holidays, with the option to buy or sell leave- pro rata Company pension scheme – up to 7.5% Hybrid working and flexible working patterns to support work/life balance Discounted healthcare scheme High street and lifestyle discounts (including Tastecard) One paid volunteering day per year Length of service awards and more Key Responsibilities as a Recruitment Administrator: Coordinate onboarding activity, ensuring offer letters, contracts and pre-employment documentation are issued accurately and on time. Maintain regular communication with new starters during the pre-onboarding period, including arranging welcome boxes and supporting a smooth start to employment. Carry out right to work and DBS checks, maintain accurate compliance records and support audit readiness across recruitment and onboarding processes. Support operational managers with recruitment activity, including advertising vacancies across agreed platforms and coordinating activity across defined business areas. Support the recruitment and onboarding of apprentices and colleagues on specialist contracts, ensuring appropriate documentation and set up is completed. Manage day-to-day relationships with recruitment agencies and collate agency MI to highlight compliance issues and provide visibility of temporary labour usage. Produce accurate recruitment and onboarding reports, maintain data accuracy across HR systems and provide administrative support to the wider Resourcing team, including inbox management, event preparation and vacancy promotion. Assist with sourcing, application sifting, telephone screening, interview coordination and offer administration to help deliver a positive and consistent candidate experience. Proactively source and talent pool candidates through direct channels including job boards, social media, referrals and the applicant tracking system. About You We’re looking for someone with previous experience in a recruitment, resourcing, HR or role who enjoys working in a fast paced, people focused environment. You’ll be confident managing a high volume of administration, keeping processes on track and providing a professional and positive experience for candidates, hiring managers and new starters alike. You’ll be highly organised, detail focused and able to manage competing priorities with accuracy and care. With strong communication skills and a proactive approach, you’ll be comfortable building relationships across the business, working with external agencies and handling confidential information appropriately. Experience supporting onboarding, right to work checks, DBS processing or wider recruitment compliance would be an advantage. The position is part time, 16 hours per week, but we are open to creating a schedule that suits both you and the business.. If you’re looking to take the next step in your career within an established, people focused business, we’d love to hear from you. A little bit about us Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 129-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. Our vision is to be the leader in building and maintenance solutions, delivered with compassion and care for the communities in which we operate At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply for the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role.
Read more
Oliver McGowan Tier 2 Facilitating Trainer
Impact Initiatives - Hampshire
£18 to £22 an hour
Field-basedTemporaryPart time
We’re looking for an experienced Oliver McGowan Tier 2 Facilitating Trainer to support and facilitate face-to-face training sessions across Hampshire, working alongside autistic trainers and trainers with learning disabilities.
Read more
Infant Feeding Support Worker - Neonatal Unit | Homerton Healthcare NHS Foundation Trust
Homerton University Hospital NHS Foundation Trust - Homerton
£34,186 - £37,389 pro-rata p.a. inc.
PermanentPart time
The post holder will support the unit infant feeding lead and play an integral part in supporting our current team within the inpatient areas. The Infant Feeding Support Worker (IFSW) will be able to demonstrate effective interpersonal skills, robust record keeping and joint planning of care. As part of the infant feeding team, the post holder will be supported to provide clinical supervision by a named, experienced infant feeding lead consisting of day-to-day support for infant feeding.The post-holder will also be expected to support the infant feeding Programme Leadswith the implementation of UNICEF UK Baby Friendly Initiative and maintain Baby Friendly Standards at the Homerton Hospital. The post holder will have knowledge of the UNICEF Baby Friendly Initiative to ensure that the standards are sustained and embedded across Neonatal service. The Infant Feeding Support Worker will assist the Infant Feeding Team to achieve full accreditation of BFI ***Closing date is indicative only and this vacancy may close early without notice when sufficient applications have been received. *** • Having experience of working in a neonatal setting, in a breastfeeding support worker role. • To have an excellent and sound knowledge base of infant feeding. • Has good knowledge around supporting infant feeding with babies who have complex health issues e.g. prematurity. • To provide this support in accordance with the BFI neonatal standards. • Ability to priorities, plan and deliver care in a timely fashion. • Able to work within a multi racial and multi-cultural environment • Ability to work under pressure • Adaptable and responsive to changing needs Able to use own initiative. • Support mothers on the neonatal unit with hand expressing. • Ensuring all mothers receive an expressing wallet and are comfortable and confident with the technique. • Work with the nursing staff to support the families on the unit in accordance with the UNICEF baby friendly standards. • Support staff to ensure families are undertaking skin to skin/ Kangaroo care on a regular basis and to promote the benefits. • To work with the infant feeding lead to complete parents, staff and environmental audits every 4 months, to evaluate the findings and negotiate action plans if needed. • Maintain and monitor a safe, clean environment within the unit in accordance with Infection Control policies, Health & Safety and Risk Management policies. • Always ensure robust infection control in the unit and follow the unit , Trust’s policies and guidelines. • To keep up to date with mandatory training Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond. We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC). Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home. Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times. We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly. Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits. Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list. The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page. The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed. This advert closes on Monday 28 Sep 2026
Read more
Theatre Support Worker Scrub | Oxford University Hospitals NHS Foundation Trust
Oxford University Hospitals NHS Foundation Trust - Banbury
£25,760 - £27,476 Per Annum / Pro Rata
PermanentFull time
• Provision of a dignified and safe perioperative environment for patients, colleagues and visitors • Maintenance of strict aseptic and infection control procedures • Contribution to and participation in the team work of the combined medical, surgical and allied health professional team • To transport conscious & unconscious patients between all acute care areas, including radiology, wards and operating theatres ensuring their safety and dignity at all times. • To participate as a member of the operating theatre team, assisting in providing a safe and clean environment to receive patients during the peri-operative episode. • To provide high quality patient care under the guidance and supervision of the senior nurse/operating department practitioner To maintain all theatre areas to a high level of hygiene following infection control guidelines As a member of the theatre team you will contribute by: • Ensuring all areas within the suite are clean, tidy and that adequate stock levels are maintained • Cleaning, preparation and positioning of theatre equipment, furniture and operating lights according to theatre schedules and local policy • Checking, connecting, preparing and providing equipment and supplies to registered theatre personnel during patients peri-operative stay • Supporting registered theatre personnel by opening packs in a sterile fashion and manoeuvring equipment as required • Assisting with the moving and positioning of the conscious and unconscious patients in preparation for surgery and/or treatment, ensuring that any intravenous infusions, drains or catheters are appropriately positioned. • Supporting and re-assuring patients during local anaesthetic procedures • Completing all relevant documentation including patient notes/EPR, TIMS, Theatre registers and care plans • Remove clinical waste, linen and sharps within theatres and prepare for collection, being aware of local health and safety policies and procedures. • Clean theatres, recovery and corridors as required daily, observing the Trust Infection Control Policy and take special precautions where required. Ensure changing rooms are kept tidy. Oxford University Hospitals NHS Foundation Trust has a rich tradition of developing nursing and midwifery practice and of delivering excellence in patient care. Whilst proud of the heritage, the focus is the future andcentral to the vision is providing evidence-based individualised care to the people cared for within the Trust. JOB PROFILE As a member of the theatre team you will contribute by: • Ensuring all areas within the suite are clean, tidy and that adequate stock levels are maintained • Cleaning, preparation and positioning of theatre equipment, furniture and operating lights according to theatre schedules and local policy • Checking, connecting, preparing and providing equipment and supplies to registered theatre personnel during patients peri-operative stay • Supporting registered theatre personnel by opening packs in a sterile fashion and manoeuvring equipment as required • Assisting with the moving and positioning of the conscious and unconscious patients in preparation for surgery and/or treatment, ensuring that any intravenous infusions, drains or catheters are appropriately positioned. • Supporting and re-assuring patients during local anaesthetic procedures • Completing all relevant documentation including patient notes/EPR, TIMS, Theatre registers and care plans • Remove clinical waste, linen and sharps within theatres and prepare for collection, being aware of local health and safety policies and procedures. • Clean theatres, recovery and corridors as required daily, observing the Trust Infection Control Policy and take special precautions where required. Ensure changing rooms are kept tidy. • Participate in additional weekly cleaning programme to ensure the required standards of cleanliness following infection control guidelines are maintained in the department. • Clean and check theatre patient trolleys daily and between cases. • Complete daily checks of transport and patient trolley Oxygen cylinders and replace as required. • Maintain a stock of medical gas cylinders, returning empty cylinders to the store as agreed locally. • If required maintain stocks Theatre Scrubs as required and ensure stocks are counted daily to facilitate reordering. • Report immediately to a senior member of staff any incidents, accidents or complaints involving patients, staff or visitors, and take any necessary action as instructed. • To perform other duties as directed by Senior Nurses and Theatre Manager. • To assist with the transfer of patients from the acute care area to the anaesthetic room/theatres/recovery room, including x-ray department on all hospital sites according to local policy. • Clean and maintain specialised equipment, reporting any faults to the appropriate personnel. • Assist the multi-disciplinary team in the delivery of high quality care to patients throughout their peri-operative experience, ensuring at all times that utmost regard is given to patient dignity, safety, values, individuality, religion and confidentiality. To be aware of and comply with the Data Protection Act 1998. • Where required participate in the on call rota for emergency surgery contributing to 24-hour cover for the departments. • If required be responsible for the care and transportation of specimens to the Pathology Department. • If required Transport blood and blood products to and from the blood bank following local policies and procedures. • If required transport cadavers from theatre to the mortuary in a sensitive and appropriate manner • Maintaining Safety • To undertake annual training including update in Basic Life Support, Manual Handling and Fire prevention • To be aware of and adhere to Health and Safety and Infection Control policies and risk assessments carried out within the department, including those specific to the specific clinical area. • To report all accidents, incidents and areas of concern to senior staff ensuring relevant documentation is completed • To have knowledge of the procedure for calling for emergency assistance following cardiac arrest or patient emergency. • To ensure all faulty equipment is taken out of service, cleaned appropriately, labelled correctly and sent for repair. • Ensure all equipment is cleaned correctly (according to hospital policy) and stored appropriately. To assist in maintaining a safe working environment for patients, visitors and colleagues Communication • To establish and maintain good relationships with patients, relatives and colleagues through effective verbal and nonverbal communication. • Contribute towards the creation of a welcoming and safe atmosphere for patients and visitors to the department. • To assist in promoting and maintaining good communication between all members of the theatre team • To be familiar with the concept of team working, be involved in team discussions, meetings and project developments • To answer telephone calls, accurately relaying messages to other members of the multi-disciplinary team promptly and accurately • To be aware of the roles within the team the structure of the unit and it’s relationship within the organisation Education • Complete your departmental competencies and hour logs in a timely manner in line with departmental guidelines • To help orientate and act as co-mentor for new health care assistants and other staff • To utilise educational resources available in Theatres, in the Trust and from other sources to identify and develop areas of knowledge and skills for own personal and professional development. This advert closes on Tuesday 29 Sep 2026
Read more
Clinical Research Nurse \ Practitioner | St George's University Hospitals NHS Foundation Trust
st georges nhs trust - London
£47,951 - £56,863 per annum pro rata incl inner hcas
ContractFull time
***Previous applicant need not to apply*** The post holder will be responsible for the co-ordination and management of an interventional clinical trials covering the neurology research portfolio at St George’s. The post holder will work collaboratively with the research teams and wider multidisciplinary team in the management of their own caseload of clinical trials patients and be accountable for the achievement of local and national targets in relation to the service. This exciting opportunity will suit a nurse/ practitioner with experience in the disease areas with special interest in research. You can view the full list of duties for this role in the job description provided in the file attached. St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce. At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process. You can view the details of the job description and main responsibilities for this role in the job description provided in the file attached. This advert closes on Sunday 27 Sep 2026
Read more
Clinical Research Nurse | University College London Hospitals NHS Foundation Trust
University College London Hospital - London
£38,488 - £46,852 Per annum inclusive of HCAS
ContractFull time
At UCLH, we believe research is at the heart of excellent patient care. As a Research Nurse, you’ll be part of a passionate team delivering groundbreaking clinical trials that change lives. This role goes beyond routine nursing — it’s about curiosity, innovation, and compassion. You’ll support patients through their research journey, help bring cutting-edge treatments to the bedside, and work at the forefront of medical discovery. We’re looking for someone who is enthusiastic, adaptable, and thrives in a dynamic environment. You’ll need excellent communication skills, a meticulous approach to detail, and the ability to juggle competing priorities — all while putting patients first. You don’t need years of research experience; what matters most is your drive to learn and your commitment to delivering outstanding care. At UCLH, you’ll be supported, valued, and given the tools to develop your career in one of the UK’s most respected research hospitals. The post holder will work in accordance with the NMC Code of Professional Conduct and relevant professional guidelines, taking responsibility for the coordination and delivery of clinical trials within the Clinical Research Facility (CRF). Key responsibilities include: • Coordinating the care of patients participating in clinical trials • Collecting and preparing biological samples • Administering investigational products and experimental agents • Monitoring and managing both expected and unexpected side effects of drugs and treatment modalities • Providing education and support to patients and their carers The post holder will also be expected to develop specialist skills and knowledge related to the conduct of clinical trials, investigational therapies, and the relevant disease areas. They must be able to support patients in making informed decisions about their participation in trials by offering clear advice, information, and advocacy. University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) • National Hospital for Neurology and Neurosurgery • Royal National ENT and Eastman Dental Hospitals • University College Hospital Grafton Way Building • Royal London Hospital for Integrated Medicine • University College Hospital Macmillan Cancer Centre • The Hospital for Tropical Diseases • University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Additional responsibilities include: • Liaising with pharmaceutical companies and other study sponsors as required • Ensuring the accurate collection, recording, and submission of research data in line with study protocols and regulatory requirements • Deputising for the Band 6 Research Nurses in their absence • Supporting, mentoring, and helping to develop new members of the CRF team Please note that while the CRF’s core working hours are 09:00 to 17:00, occasional evening, night, or weekend work may be required to meet the needs of specific studies. Come and be a part of the best NHS trust in England to work for, according to our staff* *UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row. UCLH recognises the benefits of flexible working for staff – To find out more, visit:Flexible working. To discover more about what makes UCLH a great place to work, visit:Why Choose UCLH? This advert closes on Tuesday 29 Sep 2026
Read more
Assistant Estimator- Construction
Novus Property Solutions - Stoke on Trent, Staffordshire
HybridPermanentPart time
Assistant Estimator- Construction Base: Stoke on Trent Hybrid working with 3 days in the office 2 days at home 08:30 – 17:00 Monday – Friday We are looking for an enthusiastic Assistant Estimator to join our growing team. This is an excellent development role for someone with around a small amount of experience in construction, estimating, or a related technical role in order to manage small projects but who is keen to build their skills and progress within a supportive environment. Working alongside our experienced Bid and Operational teams, you’ll assist with pricing tenders for new and existing clients across Public Services and Commercial projects. Our work spans a wide mix of projects nationwide, giving you exposure to different clients and schemes as you grow in confidence. With significant expansion planned over the next three years, this is an exciting time to join us. We’ll support you to develop your technical capability, take on more responsibility, and play a key part in improving the success of the tenders we submit. You’ll be trusted, encouraged, and supported to thrive – with hybrid working offering a healthy balance between home and office collaboration. What’s in it for you: Attractive salary and benefits package to suit you 27 Days Hols & BH – option to buy or sell holidays Company Car Allowance Company pension scheme – up to 7.5% Hybrid working, we want our employees to have a well-balanced work/ life balance, therefore flexible working patterns would be considered. We also offer our employees; Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and many more…. As an Assistant Estimator, you will support the team with: Assisting in the preparation of quotations, bids, and tenders Helping prepare supplier and subcontractor enquiries and reviewing returned quotations Supporting take‑offs and quantity measurement for pricing purposes Gathering materials, labour and plant information needed for tender submissions Contributing to the preparation of tender breakdowns and value engineering options Liaising with colleagues, subcontractors, suppliers and clients to gather key project information Attending internal or client meetings as required Supporting the assessment of operational and commercial risks in bids Learning to measure projects using SMM7 or NRM (training provided if required) About You We’re looking for someone who possesses hands on experience in construction estimating, cost planning or a similar technical role at an assistant or junior leve. Bring a basic understanding of pricing, measurements, or construction project processes, with a willingness to learn more. Have strong attention to detail with good written and verbal communication skills and is confident using Microsoft Office and open to learning estimating software. And because we will support you to develop your career as a confident estimator, is motivated, organised, and keen to develop a long-term career within estimating. Applications will not be considered from those who have no estimating experience. A qualification within the construction sector is highly advantageous. If you are looking to take the next step in your career with the support of an established yet people‑focused business, we’d love to hear from you. A little bit about us Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 129-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. Our vision is to be the leader in building and maintenance solutions, delivered with compassion and care for the communities in which we operate At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply for the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role. Location: Stoke-On-Trent, Staffordshire
Read more
Contract Liaison Officer
Novus Property Solutions - Stoke on Trent, Staffordshire
HybridPermanentFull time
Contract Liaison Officer Based: Wrexham office but site based, travelling around Wrexham North Shropshire to Ludlow. Typically working 37.5 hours, 8.30am – 5.00pm Our Contract Liaison Officers sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills our customers are happy. This is a great time to join as we have won additional works from new client on a long term framework agreement Your experience in a customer-facing environment, along with ongoing training and development, will give you the ability to solve problems and meet deadlines along with the knowledge that what you are doing matters and positively impacts your customers and communities. Working on tenanted social housing properties delivering kitchen, bathroom, aids and adaptions, window and door replacements, electrical and central heating upgrade works Fast paced and progressive, our people take responsibility and thrive in an environment where they are trusted; with a work/life balance that gives them the opportunity to feel motivated and satisfied at work and at home. What’s in it for you? Attractive salary & benefits to suit you 27 Days Hols & BH – option to buy or sell holidays Company pension scheme – up to 7.5% Car Allowance or Fleet Van We also offer a; Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more…. An outline of your responsibility – Contract Liaison Officers Responsible for supporting site or contract with liaison between customers, clients and wider community Delivering and managing Social Value and an excellent Customers Service are key parts of the overall service Novus provide to our clients, with a passion to go the ‘extra mile’ Lead on delivering all added value contractual commitments including planning and diarising community, skills and employment initiatives, keeping these in line with the Social Value Act Dealing with enquiries/issues relating to varying works delivered by our site teams and sub-contractors. You will act as the ‘voice and face’ at a contract and site level, demonstrating experience of delivering social value and a customer focused service in what can be a demanding public facing environment Establish an effective communications system to keep all the site team informed whilst maintaining good relationships with the customers and Novus team Coordinate the distribution and maintain information regarding upcoming and current works and contractual commitment along with any relevant reporting required. Carry out face to face site visits with client and customers through the whole customer journey, offering colour choices for bathroom flooring, tiles, paint etc, sketching designs and measuring Dealing with complaints and resolving concerns in a positive manner Initiate/generate technical instructions, site notes and other site observations through excellent administration skills and good knowledge of MS Office/internal systems Identify possible case studies showing excellent Customer Service and Social Value impact to clients and for use in tendering new contracts Promote all good news stories and all initiatives with Marketing, ensuring we capture the good work we do About you Previous work experience as a Contract/Resident/Tenant Liaison Office is essential and communication is key along with confident presentation skills. Your ability to be proficient in IT is also essential to fulfil and develop the role. Flexibility is essential with regards to hours and travel. The role requires you to hold a Full UK Driving Licence check will be completed. The role will require a DBS check to be completed A little bit about us Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 129-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons, that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply to the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role.
Read more
Contract Liaison Officer
Novus Property Solutions - Stoke on Trent, Staffordshire
HybridPermanentFull time
Contract Liaison Officer Based: Basingstoke office; Site Based covering Newbury, Reading, Chippenham and surrounding areas. Typically working 37.5 hours, 8.30am – 5.00pm Our Contract Liaison Officers sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills our customers are happy. Working in a tenanted social housing environment, delivering an exiting new retrofit scheme including Solar Panels, insulation, ventilation, windows and doors replacements Your experience in a customer-facing environment, along with ongoing training and development, will give you the ability to solve problems and meet deadlines along with the knowledge that what you are doing matters and positively impacts your customers and communities. Fast paced and progressive, our people take responsibility and thrive in an environment where they are trusted; with a work/life balance that gives them the opportunity to feel motivated and satisfied at work and at home. Mainly site based role, with office presence on a weekly basis to complete administration tasks. What’s in it for you? Attractive salary & benefits to suit you 27 Days Hols & BH – option to buy or sell holidays Company pension scheme – up to 7.5% Car Allowance or Fleet Van We also offer a; Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more…. An outline of your responsibility – Contract Liaison Officer Responsible for supporting site or contract with liaison between customers, clients and wider community Delivering and managing Social Value and an excellent Customers Service are key parts of the overall service Novus provide to our clients, with a passion to go the ‘extra mile’ Lead on delivering all added value contractual commitments including planning and diarising community, skills and employment initiatives, keeping these in line with the Social Value Act Dealing with enquiries/issues relating to varying works delivered by our site teams and sub-contractors. You will act as the ‘voice and face’ at a contract and site level, demonstrating experience of delivering social value and a customer focused service in what can be a demanding public facing environment Establish an effective communications system to keep all the site team informed whilst maintaining good relationships with the customers and Novus team Coordinate the distribution of information regarding upcoming works and maintain information on current works and contractual commitments Carry out site visits with client and customers Dealing with complaints and resolving concerns in a positive manner Initiate/generate technical instructions, site notes and other site observations Identify possible case studies showing excellent Customer Service and Social Value impact to clients and for use in tendering new contracts Manage any reporting required for the Contracts Promote all good news stories and all initiatives with Marketing, ensuring we capture the good work we do About you Working as a Contract Liaison Office, experience in communication is key along with confident presentation skills, ideally in a tenanted social housing environment. Your ability to be proficient in IT is also essential to fulfil and develop the role. Flexibility is essential with regards to hours and travel. The role requires you to hold a Full UK Driving Licence and a DBS check will be completed A little bit about us Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 128-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons, that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply to the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role.
Read more