Mental Health Waking Night Support Worker, Driver Only, Bury, | Care in Mind
Care In Mind - Ramsbottom, Bury
£28,808.78 - £29,709.68 Per Annum Dependant on Experience (Pro Rata for Part Time Hours)
PermanentPart time
Mental Health Waking Night Support Worker, Young People Ramsbottom, Bury Must be a driver, with a current full UK licence, manual licence only, cannot accept automatic. Must be willing to drive the service car unsupervised. £28808.78 - £29709.68 per annum dependent on experience (pro rata for part time hours) Part Time 22 hours per week Shift pattern– 8.30pm – 7.30am to include weekends and some bank holidays. Day shifts will be required on occasions for training purposes Essential requirements of a Support Worker • Flexibility - Your role will involve working night shifts including weekends and bank holidays • Full UK Manual Driving Licence • Must be able to attend training throughout employment which will be held on weekdays • Good written skills and the ability to write basic reports and record information accurately • Basic IT skills (Your role will involve some computer work, completing forms, using an online care system, and writing emails) • Good verbal communication skills and the ability to listen to others • An ability to maintain a professional working boundary • Ability to remain calm in emergencies, supporting others during difficult situations Desirable Criteria of a Support Worker • NVQ Level 2 qualification or equivalent in Care • Previous experience of working with young people who have mental health needs Care in Mind provide residential services for young people aged 16-30 years old. The young people we care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Our aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life. Company Benefits • Minimum 30 days holiday • An additional day off each year for your birthday • Enhanced company sick pay • Enhanced company pension • Enhanced maternity/paternity leave • Electric Car Salary Sacrifice Scheme • Paid time off for fertility treatment • Life Assurance (2 x annual salary) • Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits. • Employee Assistance Programme/24-hour Counselling Service. • Free eye tests and various other benefits. • Excellent Learning and Development opportunities (Level 3 in Adult Health & Social Care and support with completion of the Care Certificate) • Paid Training, Induction and DBS check. • We are a Mindful & Disability Confident Employer. • We are a supporter of the Greater Manchester Good Employment Charter. • We are a Menopause Friendly Organisation. • Long service awards. • Social events including a Christmas party. • Blue Light Card to access further shopping discounts • Refer a Friend Scheme (Up to £500 per referral) • Free onsite parking At Care in Mind our homes are always a hub of activity and energy where the young people can feel safe, and our staff enjoy coming to work. Our young people can still be quite active at night so you will have lots of interaction and will be required to support them their wellbeing, education, household tasks and general life skills. There will also be more challenging aspects to the role such as incident management and de-escalation of challenging behaviours. You will be required to update online care records, complete medication administration and provide effective handovers to the day staff. In addition, you will be responsible for the general upkeep and tidiness of the home ensuring the young people live in homely environment. Even though you are working nights, you will have the support of another night worker or a sleep in and have access to an on-call manager for additional support. Previous care experience is not essential and full training will be provided. You will receive ongoing support and mentoring from our friendly residential and clinical team which includes Reflective Practice, 1:1 supervisions and Group Staff support. The job is highly rewarding and a great start to developing your career working with young people or enhancing your previous experience of mental health with the opportunity for excellent career development. At Stubble Bank, you will be working with young people who have a variety of mental health diagnosis including personality disorder, disordered eating, and complex post-traumatic stress disorder and those who use self-harm as a strategy to cope with their emotions. Several of our young people are preparing for moving on positively from the home into the community. Your role will include supporting them with their daily living – meal preparation, food shopping, prompting for self-care, medication administration, medical appointments, and general upkeep of their home. Our young people enjoy doing activities out of the home including clothes shopping, swimming, meals out, attending youth clubs and other groups, pamper sessions and cinema trips, which you will be able to support with. The role will include some fewer fun aspects such as incident management, de-escalation of challenging behaviours, completing several online records, report writing, audits, and medication management. The home is a 6-bed service. This advert closes on Tuesday 15 Sep 2026
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Mental Health Support Worker, Full UK Manual Licence - Bury | Care in Mind
Care In Mind - Ramsbottom, Bury
£26,227.50 - £27,378 Per Annum Dependant on Experience
PermanentFull time
Mental Health Support Worker, Young People Ramsbottom, Bury £26,227.50 - £27,378 Per Annum Dependant on Experience Must be a driver, with a Full UK licence, manual licence only, cannot accept provisional nor automatic. Must be willing to drive service car unsupervised. Full Time 37.5 hours per week Shift patterns will include : Early – 7am – 3.30pm Late – 2pm – 10.30pm Early/late- 8am-7.30pm/10am-9.30pm You may be required to cover Waking Night shifts on occasions for holiday/absence reasons; Waking Night – 8.30pm – 7.30am Essential requirements of a Support Worker • Flexibility - Your role will involve working shifts including weekends and Bank Holidays • Full UK Manual Driving Licence - Not Automatic • Must be able to attend training throughout employment which will be held on weekdays • Good written skills and the ability to write basic reports and record information accurately • Basic IT skills (Your role will involve some computer work, completing forms, using an online care system, and writing emails) • Good verbal communication skills and the ability to listen to others • An ability to maintain a professional working boundary • Ability to remain calm in emergencies, supporting others during difficult situations Desirable Criteria of a Support Worker • NVQ Level 2 qualification or equivalent in Care • Previous experience of working with young people who have mental health need Care in Mind provide residential services for young people aged 16-30 years old. The young people we care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Our aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life. Company Benefits • Minimum 30 days holiday • An additional day off each year for your birthday • Enhanced company sick pay • Enhanced company pension • Enhanced maternity/paternity leave • Paid time off for fertility treatment • Electric Car Salary Sacrifice Scheme • Life Assurance (2 x annual salary) • Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits. • Employee Assistance Programme/24-hour Counselling Service. • Free eye tests and various other benefits. • Excellent Learning and Development opportunities (Level 3 in Adult Health & Social Care and support with completion of the Care Certificate) • Paid Training, Induction and DBS check. • We are a Mindful & Disability Confident Employer. • We are a supporter of the Greater Manchester Good Employment Charter. • We are a Menopause Friendly Organisation. • Long service awards. • Social events including a Christmas party. • Blue Light Card to access further shopping discounts • Refer a Friend Scheme (Up to £500 per referral • Free onsite parking. At Care in Mind our homes are always a hub of activity and energy where the young people can feel safe, and our staff enjoy coming to work. Your role will involve working with our young people to promote independence through support with education, household tasks and general life skills. You will also update online care records and complete medication administration. In addition, you will be responsible for the general upkeep and tidiness of the home ensuring the young people live in homely environment. At our home in Bury, you will be working with young people who have a variety of mental health diagnosis including personality disorder, those who have difficult relationships with food and those who use self-harm as a strategy to cope with their emotions. As such, you will be required to be patient and resilient as the support you will be providing to our young people will include supporting them to improve their relationship with food and managing incidents of self-harm. When our young people are preparing for moving on positively from the home into the community, you will be supporting this transition through things such as: supporting them to self-administer their own medication, re-engaging with education, accessing public transport and appointments independently. The young people enjoy in house activities such as arts/crafts, baking, cooking, board games and quiz/movie/theme nights. They also like going out in the community, on day trips to the beach or similar, shopping, eating out, bowling, walks, concerts and the cinema. The home is a 6-bed service. You will be working with an established, experienced and diverse staff team who all have a passion for supporting the young people to achieve their goals and help them move on to full independence. Previous care experience is not essential and full training will be provided. You will receive ongoing support and mentoring from our friendly residential and clinical team. The job is highly rewarding and a great start to developing your career working with young people or enhancing your previous experience of mental health with the opportunity for excellent career development. This advert closes on Tuesday 15 Sep 2026
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Orthopaedic Clinical Nurse Specialist | University College London Hospitals NHS Foundation Trust
University College London Hospital - London
£58,133 - £65,261 per annum inclusive of HCAS (Pro rata)
ContractPart time
Orthopaedic Clinical Nurse Specialist (22.5 per week. Fixed term contract for 12 months (opportunities may be available to work additional hours on the orthopaedic ward beyond the contracted 22.5 hours, depending on service need) UCLH (University College London Hospitals) Foundation Trust and Whittington Health NHS Trust work in partnership to provide elective orthopaedic services within North Central London (NCL). In 2021, the Trusts collaborated to create the Elective Orthopaedic Centre at Grafton Way. As a Clinical Nurse Specialist (CNS) you will be based at the Grafton Way Building (GWB) at UCLH and assist in providing specialist care for patients undergoing elective orthopaedic surgery with the aim of ensuring a seamless transition of care between UCLH and the Whittington Hospital. We are looking for an experienced orthopaedic nurse with a commitment to enhanced recovery and excellent surgical care to join the orthopaedic department as an Orthopaedic Clinical Nurse Specialist. This role will join the established CNS team and contribute to the comprehensive, world class service we provide to our patients in their peri and postoperative journey. You will work closely as part of the multidisciplinary team with our consultants, ward nurses and allied health professionals to provide world class care, reduce length of stay, enhance patient experience, and ensure a supportive discharge process. You will follow a patients journey from beginning to end and support in the pre-operation process by taking an active part in our patient education, Surgical School. In addition, you will review inpatients and take part in the daily ward rounds. You will also review patients on discharge with a telephone follow up clinic, using your clinical skills to assess if further intervention is required. You will help to run the Virtual Arthroplasty Clinic (VAR) which reviews patients at certain intervals post operatively. You will be expected to review x-rays and interpret Patient Reported Outcome Measures (PROMS) data. We are keen to develop staff to enhance their skills and would look to develop you in this role. You will work closely with our Trauma CNS and trauma MDT and provide support cover when required. Clinical responsibilities • Contribute to the multidisciplinary preoperative preparation of patients undergoing elective orthopaedic surgery. • Liaise with the surgical team, clinic staff and the admissions services to facilitate and/or improve the pre-admission process. • Provide clinical support and facilitate the patient journey whilst an inpatient. • Liaise with members of the MDT to support admitted patients with their treatment and inpatient stay. University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) • National Hospital for Neurology and Neurosurgery • Royal National ENT and Eastman Dental Hospitals • University College Hospital Grafton Way Building • Royal London Hospital for Integrated Medicine • University College Hospital Macmillan Cancer Centre • The Hospital for Tropical Diseases • University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application Come and be a part of the best NHS trust in England to work for, according to our staff* *UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row. UCLH recognises the benefits of flexible working for staff – To find out more, visit:Flexible working. To discover more about what makes UCLH a great place to work, visit:Why Choose UCLH? This advert closes on Tuesday 22 Sep 2026
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Team Administrator CITS | Central and North West London NHS Foundation Trust
CNWL NHS Foundation Trust - Hayes
£30,630 - £32,346 Per annum incl. HCAS
PermanentFull time
Are you highly motivated, flexible and conscientious with excellent interpersonal and communication skills? Are you able to work in a busy environment, being organised and maintaining a high-level of accuracy and attention to detail? We are looking to recruit a full-time Team Administrator for our Children’s Integrated Therapy Service (CITS). CITSis a team of Speech and Language Therapists, Physiotherapists, Occupational Therapists, technicians and administrators, who deliver a community service for children and young people. The team work together with children and young people, their families and settings to support the child or young person through assessment, therapy, training and advice. CITS work across a variety of locations including mainstream schools, children’s centres and nurseries across Hillingdon, NHS clinics and the Child Development Centre. We will offer you a supportive environment where your contribution is valued and your development is encouraged. This is an exciting opportunity and we would want to hear from you if you are keen to embrace a new challenge. This is a clinical service support role, and the post holder is expected to work from their assigned base. Please note that personalisation is essential to convey individual skills, knowledge, and experiences effectively. Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success. The post holder will be responsible for providing efficient and high-quality clerical support to the CITS Team, and will play an integral part of their team in order to maintain smooth running and operation of their service, working closely with the Team Leads and clinical staff. The post holder will have excellent interpersonal skills and have the ability to communicate effectively with service users, carers, health professionals and team members. In addition, the post holder must possess good IT skills and be able to analyse and interpret data. They will be required to help maintain clinical database systems, and assist with clinical audits and information monitoring. The post holder will work under own initiative with a flexible and adaptable approach to the job role in order to meet the changing service needs. There’s a place for you at CNWL. We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people. We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career. With a diverse culture and equally diverserange of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you're at, there's always a place for you at CNWL. Please note:This vacancy doesnotmeet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and continuously held a Skilled Worker visa since prior to 04/04/2024." As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in thePre-Screening Immigrationsection of your application form. Please noterole eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE). For further info please visit:Skilled Worker visa: Overview - GOV.UK · Deal with telephone enquiries from health professionals, services users, service user families, carers and team members in an informed and sympathetic manner, taking into account mental/physical health needs, and cultural or language barriers. Taking and passing on messages promptly and taking action where necessary. · To provide and receive complex and sensitive information using tact and diplomacy. · To act in accordance with the Service in processing new referrals. This includes but is not limited to: allocating referrals, completing Excel spreadsheets and making sure all administration processes for each referral are adhered to with speed and fluency. · To create/accept referrals within the S1 platform and highlight for clinical triage. To assist with onward referrals to other teams. · To monitor S1 wait lists and caseloads and assist with the allocation of patients and entering patient details into appropriate health care professionals’ diaries. · To regularly access and monitor the generic email systems, responding to all queries or redirecting as appropriate. · Maintain service line databases for record keeping, ensuring accurate reporting. · Complete regular archiving of patient notes in line with trust policies and procedures. · To act as Subject Access Coordinator for the service, attend required training, and follow the Trust’s policies and procedures. · To provide administration support for service line clinicians · To undertakeword processing tasks such as letters and memos, reports, notices, and e-mails, including via dictation software. · To undertake the photocopying and distribution of documents, processing of correspondence and general clerical duties as required. · To maintain and monitor stock as required and use set processes for ordering of goods/supplies. · To have the ability to use the E-procurement system and raise any queries/issues when necessary.To support procurement processes for service line, including ordering, liaison, receipting, and invoice processing. · To have a comprehensive understanding of computer software such as MS Office · To collate and present activity data for service and management meetings and for monthly and ad hoc statistical returns via Tableau or other. · To assist with the training of new staff members and bank staff as and when necessary. · To co-ordinate, monitor and record the mandatory training for the department ensuring that staff are reminded when training is due (if applicable). · To support service lead with Healthroster, including recording of annual leave, absence, or sickness, printing and distribution of rotas where necessary (if applicable). · To organise, attend and contribute to the departmental and service meetings, which may include room/venue booking, distribute agendas, take and distribute minutes, and action any decisions made by the team as appropriate. · To support in the planning and arrangements for team away days, training sessions etc. · To undertake ad hoc or specific project work as requested. · To produce training packs, certificates, forms and presentations as requested by the clinicians/team lead. · To support the maintenance of any of the team’s clinical equipment as needed, including liaison with BCAS for yearly checks. · To support the logging of complaints/compliments and incidents on Datix. · To be familiar with and to work within CNWL policies related to the function of administration and your responsibilities as an employee. · To be able to meet deadlines and to manage time effectively · To be able to work on own initiative and undertake work which does not require checking as a matter of routine · Regularly review administration processes, procedures and office systems to ensure effectiveness and efficiency. · Be forthcoming with ideas, changes or new initiatives for improvements to policy, guidance, departmental procedures, systems and ways of working for improvement in service quality and delivery. · To support the operational team and provide Reception cover at designated base as requested by the Health Centre Administration Lead for lunch breaks and sickness. · To undertake all mandatory and supplementary training in line with policies. · To undertake Nominated Officer of Fire (NOF) training and ensure all procedures are followed as per the Trust Policy. · To undertake First Aid training as required by Line Manager This advert closes on Tuesday 15 Sep 2026
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Senior IT Procurement Technician | The Christie NHS Foundation Trust
The Christie NHS Foundation Trust - Manchester
£32,073 - £39,043 Pro rata, per annum
PermanentFull time
Are you a tech-savvy professional with a passion for procurement and IT support? The Christie NHS Foundation Trust is seeking a Senior IT Procurement Technician to manage end-to-end hardware and software procurement, support technical diagnostics, and contribute to build automation and equipment preparation. This role blends technical expertise with excellent customer service and business awareness. You’ll be a key player in ensuring smooth IT operations across the Trust, responding to service requests, managing stock, and supporting remote and on-site deployments. This role is highly visible, and requires a combination of technical ability, customer care skills, and business awareness. The post holder will work on their own initiative but will take advice and guidance from the IT Asset and Procurement Manager, Lead Desktop Support Engineer or the IT Service Delivery Manager if required. You will be expected to develop close working relationships with all members of the Digital Services team. As a Senior IT Procurement Technician, you will play a vital role in ensuring the smooth delivery and support of IT services across The Christie NHS Foundation Trust. Your responsibilities will include: • Manage end-to-end procurement of IT hardware and software, ensuring timely and accurate fulfilment of requests. • Deliver and deploy IT equipment to remote sites, peripheral clinics, and satellite locations. • Prepare and image devices using Microsoft SCCM and Intune, ensuring security and asset tagging is completed before deployment. • Maintain adequate stock levels and oversee replenishment processes, including ordering stock when required. • Respond to service desk tickets and customer requests, providing expert advice on IT hardware and peripherals. • Diagnose and resolve hardware issues, escalating complex problems to relevant teams or third-party support providers. • Monitor devices for failed updates and ensure prompt resolution. • Liaise with the End User Compute team to escalate build-related issues and assist with corporate image changes. • Maintain and update the IT asset database, correcting discrepancies and ensuring accurate records. • Ensure proper disposal and recycling of IT hardware in line with Trust policies. • Record and update resolution details in the ITSM tool, supporting performance reporting and analytics. • Proactively identify recurring incidents, conduct root cause analysis, and contribute to problem management. The Christie is one of Europe’s leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country. We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery. We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK’s National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients. DUTIES AND RESPONSIBILITIES • To respond and resolve requests assigned from the customers and Service Desk, ensuring a smooth procurement process for both hardware and software requests. • Provide and deliver hardware / software for remote sites e.g., peripheral clinics and Trust satellite sites. • Delivery an excellent quality, staff-focused service. • Provide advice and expertise on all aspects of IT hardware and peripherals used within the trust. • Liaise with relevant third-party maintenance/support providers, recording and escalating any hardware/software issues as required. • Deploy all requests for hardware, software and peripherals throughout the trust, ensuring these are deployed in line with Digital SLA’s. • To prepare and image devices using Microsoft SCCM and or Microsoft Intune ready for deployment, including security and asset making of devices. • To maintain and update the Asset database and correct any discrepancies. • To ensure adequate stock levels are maintained and stock replenishment is fulfilled. • To ensure all refuge and waste disposal is carried out where required. • To ensure all aspects of Hardware Recycling / Disposal is correctly undertaken. • Liaise with our End User Compute team to ensure that any build related issues are escalated to them. • To assist with new or changes to the trusts corporate build image. • Proactively monitor for any devices that have failed updates to ensure these are logged and resolved as soon as possible. • Update the Service Desk Management System (ITSM Tool) to support the provision of performance statistics. • Be proactive in the approach to problem management by identifying multiple instances of incidents, researching possible resolutions and in some cases undertake root cause analysis. • Update and record resolution details in the Service Desk Management software, ensuring that the relevant resolution category and outcome are completed. • Assign unresolved incidents to the appropriate specialist IT Team/person. • Communicate with the end user informing them on progress and providing where possible and estimated resolution/delivery time. • Escalate any major incidents to the IT Service Delivery Manager or Head of Digital Operations and contribute to major incident reviews where appropriate. • Manage own workload with minimum supervision. • Contribute to policies, procedures, and protocols for own work area. • Work autonomously but within departmental procedures. • Create and maintain technical procedures and training documentation for use by members of the team. • Establish and maintain positive working relationships within the Digital Services department, key stakeholders, and all Trust departments. • Participate in personal objective setting and reviews that are in line with strategic objectives. • Attend all mandatory training sessions as required by the Trust. 📁 Documentation & Continuous Improvement • Create and maintain technical procedures and training documentation for team use. • Contribute to departmental policies, procedures, and protocols. • Participate in IT projects and service improvement initiatives. • Attend mandatory training and engage in personal development aligned with Trust objectives. 🤝 Customer Service & Communication • Deliver a high-quality, staff-focused service, keeping end users informed of progress and expected resolution times. • Communicate technical issues in a clear, non-technical manner to staff at all levels. • Establish and maintain positive working relationships across the Digital Services department and wider Trust. GENERAL DUTIES Physical effort There is a frequent requirement to exert intense physical effort for several short periods during a shift. Mental effort There is a frequent requirement for prolonged concentration. Emotional effort Exposure to distressing or emotional circumstances is rare. Working conditions Occasional exposure to unpleasant working conditions such as cold and noisy air-conditioned Data Centres. OTHER RESPONSIBILITIES This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time to time in the lights of changing circumstances and in consultation with the job holder. This advert closes on Tuesday 22 Sep 2026
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Complaint Specialist
Metropolitan Thames Valley Housing - UK, Europe
£30,629 to £32,241 a year
PermanentFull time
Complaint Specialist Location: Beeston, NG9 1LA Salary Banding: £30,629 - £32,241 based on 37.5hr week Contract Type: Perm Hybrid working to be discussed at interview stage As a Specialist Complaint Handler here at MTVH, you will be responsible for resolving complex complaints, CEO complaints and responding to MP, Councillor and Ombudsman enquiries. You may also support the wider Customer Care Team to deliver satisfactory resolutions. You will work as a team to ensure MTVH is helping resolve customer disputes that are deemed fair and clear in resolution. You will be responsible for developing customer satisfaction through root cause analysis as well as help defining continuous improvements for the customer journey. You will build relationships with senior executives at MTVH, The Housing Ombudsman, MP’s, Councillors and the MTVH Policy Team. What you'll need to succeed Strong knowledge and experience in resolving customer disputes Ensures that appropriate actions and remedies are taken internally to resolve escalated customers problems and concerns Confident at communicating with senior leaders and members of parliament where appropriate Exceptional Organisation Excellent communication and written skills Report writing skills to ensure regular updates into senior executives on the progress of complaints, orders and improvements Interview Diary Date: On or around week commencing 28th September TBA
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Personal Support Assistant D629
North Yorkshire Centre for Independent Living - Scarborough
from £16.29 an hour
On-sitePermanentPart time
Wanted..A personal assistant to support a 26 year old man with SEN and ASD for short trips/drives out, walks/bowling or company at home.. Up to 6 hours a week are available (mainly weekend work and it will only be one of the days to start with)It also doesn’t have to be every weekend as we’re flexible. Applicants Must have previous experience with adults with SEN/Autism and sensory processing issues. You must also hold a valid driving licence and have access to your own car. Pay is £16.29 per hour and a full DBS will have to be undertaken (the cost will be covered by NYC)
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Apprentice Nursery Practitioner - Hilltops
Realise Training - Chorley, North West
£19,125.60 to £19,125.60 a year
ApprenticeshipFull time
At Partou, we’re more than just a team—we’re a close-knit community driven by a passion for childcare and a strong commitment to each child’s individual development. Our apprenticeship programme offers a fantastic opportunity to train as an Early Years Practitioner while working towards a professional qualification, allowing you to earn while you learn in a supportive, engaging, and progressive environment. Alongside observing experienced practitioners, apprentices take on meaningful responsibilities such as planning and maintaining children’s records, developing an understanding of safeguarding policies, and sharing responsibility for the health, safety, cleanliness, and overall wellbeing of the children. You’ll be supported and mentored every step of the way by qualified staff, build strong relationships with children, parents, and colleagues, and help plan and deliver activities in line with the Early Years Foundation Stage (EYFS). We offer a competitive hourly wage starting from £12.26 (depending on age and experience), along with a wide range of exciting benefits including genuine career progression opportunities, access to accredited training, a comprehensive pension scheme with employer contributions, 60% childcare discounts across our settings in England, enhanced maternity and paternity leave, high street discounts, a buddy bonus scheme, a paid day off on your birthday, and 24/7 access to health and wellbeing support through a professional counselling helpline—and so much more. Working Week From 30 hours a week Monday to Friday - shifts to be agreed at offer stage Qualifications Required GCSE Maths/English grade 3 or equivalent, or willingness to work towards the required level of functional skills alongside the apprenticeship. Some experience working with babies or children under the age of five - desirable Personal Qualities Articulate and friendly Patient and punctual Skills Required Passionate about educating and supporting young children Able to fully commit to the apprenticeship programme Good at working in a team Training to be Provided Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day. You will be working towards the Level 2 Early Years Practitioner apprenticeship standard, which includes: • Knowledge, Skills and Behaviours • Functional skills in Maths and English if required This will be delivered by your dedicated training provider, Realise. Future Prospects Level 2 Pathway apprentices at Partou usually become qualified Nursery Assistants within 12 months of starting. After this, many move onto the Level 3 Pathway. Apprenticeship Duration 12 Months
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Scan 4 Safety Assistant (Oxford Road Campus) | Manchester University NHS Foundation Trust
Manchester University NHS Foundation Trust - Manchester
£25,760 - £31,157 per annum (pro rata)
PermanentFull time
An exciting opportunity has arisen for the right candidate to join a rapidly changing and expanding Scan4Safety team at our forward thinking NHS Trust. This is a progressive role within a dynamic Scan4Safety team. Successful candidates will be appointed at Band 3 with a clear pathway to Band 4 upon meeting defined performance and development criteria. We are a leading integrated health, teaching, research and innovation campus in the thriving city region of Manchester. We offer a unique range of services to the North West, treating and managing the simplest to the most complex conditions and diseases. Indeed, we treat more than a million patients every year and we are home to hundreds of world-class staff, each committed to being the very best at what we do. This is a multi site service with locations at Trafford, Oxford Road, Wythenshawe & North Manchester. We are looking for an individual who is keen to learn about Scan 4 Safety and Procurement in the healthcare sector; someone who is able to methodically deal with information and data and translate that into fantastic customer service. You will need to be strong willed, numerate and a great communicator with a close eye for detail. Our Mission "To implement standardisation & rationalisation, using leading technologies to provide best practice and cost efficiencies to our NHS Trust. Going beyond the boundaries of materials management to deliver a service that adapts and excels in the ever changing healthcare environment. To implement and maintain service standards across key departments and wards, undertaking the day to day ordering activity on behalf of the customer, in line with agreed protocols. To be responsible for ensuring that customer’s requirements are always met in the most cost effective way possible, ensuring continuity of supplies. Carrying out quarterly reviews with appropriate ward/departmental leads, using system information to illustrate spending patterns, identify and agree all products and stock levels with the customer, monitor usage and activity patterns and place timely and accurate orders to maintain agreed levels. Regular customer contact to ensure stock levels and the range of products held are regularly reviewed, reflect activity and are updated in agreement with the customer. Assist in value for money studies to contribute to savings set targets and regularly reports spend/saving activity. Receive, check and put away all deliveries. Ensuring that items are rotated, stored in the correct location and the store areas are left tidy. Process and monitor discrepancies ensuring that returns and credits are processed appropriately. Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career. With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year. Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike. At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes. Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others. At MFT, your role matters, your impact is real, and you’re part of something bigger from day one. IMPORTANT CANDIDATE INFORMATION To find out more about the key responsibilities and the specific skills and experience you’ll need for this role, take a look at the Job Description & Person Specification attachments under the ‘Documents to download’heading. Explore ‘Inside MFT – Your Candidate Place’ To help you feel confident, prepared and fully informed before you apply, we invite you to exploreInside MFT – Your Candidate Place. This welcoming one‑stop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. You’ll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access ‘Inside MFT – Your Candidate Place’, simply click on the relevant PDF document under the ‘Documents to download’headingand once opened, you can either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences. To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU, for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Disclosure and Barring Service (DBS) check As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone. What is a DBS Check? A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role: Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings. Enhanced DBS: Includes the above, plus any additional information held by local police that’s considered relevant to the role. Enhanced with BarredLists: Includes all of the above, plus checks against the children’s and/or adults’ barred lists. Who Needs a DBS Check Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role. The Costs for a DBS At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred. For more information about the cost of the various types of DBS, please visit:https://www.gov.uk/government/news/dbs-fees-are-changing-in-december DBS Update Service Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service. This advert closes on Monday 14 Sep 2026
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Apprentice Nursery Practitioner - Little Stars
Realise Training - Glossop, North West
£19,125.60 to £19,125.60 a year
ApprenticeshipFull time
At Partou, we’re more than just a team—we’re a close-knit community driven by a passion for childcare and a strong commitment to each child’s individual development. Our apprenticeship programme offers a fantastic opportunity to train as an Early Years Practitioner while working towards a professional qualification, allowing you to earn while you learn in a supportive, engaging, and progressive environment. Alongside observing experienced practitioners, apprentices take on meaningful responsibilities such as planning and maintaining children’s records, developing an understanding of safeguarding policies, and sharing responsibility for the health, safety, cleanliness, and overall wellbeing of the children. You’ll be supported and mentored every step of the way by qualified staff, build strong relationships with children, parents, and colleagues, and help plan and deliver activities in line with the Early Years Foundation Stage (EYFS). We offer a competitive hourly wage starting from £12.26 (depending on age and experience), along with a wide range of exciting benefits including genuine career progression opportunities, access to accredited training, a comprehensive pension scheme with employer contributions, 60% childcare discounts across our settings in England, enhanced maternity and paternity leave, high street discounts, a buddy bonus scheme, a paid day off on your birthday, and 24/7 access to health and wellbeing support through a professional counselling helpline—and so much more. Working Week From 30 hours a week Monday to Friday - shifts to be agreed at offer stage Qualifications Required GCSE Maths/English grade 3 or equivalent, or willingness to work towards the required level of functional skills alongside the apprenticeship. Some experience working with babies or children under the age of five - desirable Personal Qualities Articulate and friendly Patient and punctual Skills Required Passionate about educating and supporting young children Able to fully commit to the apprenticeship programme Good at working in a team Training to be Provided Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day. You will be working towards the Level 2 Early Years Practitioner apprenticeship standard, which includes: • Knowledge, Skills and Behaviours • Functional skills in Maths and English if required This will be delivered by your dedicated training provider, Realise. Future Prospects Level 2 Pathway apprentices at Partou usually become qualified Nursery Assistants within 12 months of starting. After this, many move onto the Level 3 Pathway. Apprenticeship Duration 12 Months
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